Great service! Very friendly and made our storage transfer from one place to this one seamless!
Mo was a great help with the entire process. Helped me from beginning to end with a great attitude. Extremely generous & helpful.
Mel did an amazing job. She’s a huge asset to the team.
I was very pleased with the property manager Brandy. She walked me through everything and was right there whenever I had a question or needed help with anything. It was very refreshing to have help like this.She was super kind,attentive,and really helpful. I believe her to be a great asset to this company and hope she gets the recognition she deserves.
This location is perfectly convenient for me to access from my house. I have a smaller space to store some things to keep my apt from being cluttered and this was the best price option I found for what I needed. The location is clean and I never feel unsafe. So far, I’m all stars.
Just too quick and easy! Jessica at the desk of excellent help getting me a unit, and with a great sense of humor doing it. My storage unit is in the area across the street from the office and in darned nice and new condition :)
Brandy was very helpful, recommend using her in future !
Brandy was amazing and quick! Very informative as well, thank you so much!
Brandy was amazing! She helped so much and answered all my question.
Brandy is the best manager at this property. She has worked hard at cleaning this propérty and worked on getting units fixed that have issues. I love her smile and her fun personality. She is a pleasure to do business with. So happy she is now at this location
Mihila was a huge help! Pointed me in the right direction and provided some of the best customer service I’ve experienced! Thanks Mihila!
Yolanda was very professional and helpful. She answered all of my questions and made everything so easy!!
Called with a billing issue and Dee helped resolve it right away. Very grateful for her help!
The clerk "Andi" at the facility was very polite and very patient with me. I recommend coming here.
Quick and very friendly service.
Andi went above and beyond to help me! I really appreciate her!
This location was amazing. Everyone was extremely professional and
friendly. Antoinette was exceptionally helpful and went above and to assist me.
Thanks Andi for helping me with my move in process.!!!great customer service great location
This is a good storage space and centrally located. The manager Andi was very helpful with my move in, and knowledgeable about the rental contract.
Great customer service !!!.very knowledgeable about pricing and policies which made the process easier and very quick. Clean unit, clean property . Thanks
Andi the property manager was extremely helpful when it came to helping me with any questions i had regarding my storage unit. Highly recommend this location to anybody reading this or i come across who’s in need of a storage unit like myself. Thank you Public Storage!!
Property is clean, service was quick and easy did everything online
Latisha provides excellent customer service by attentively listening to my concerns and addressing them as best as she can.
Great customer service, fast and easy transaction, unit was clean and ready
Quick and easy, Latisha was very helpful
To was a fantastic help! Will rent here again
Latisha gave excellent customer service . She made the process easy. Definitely recommend!
Ro was fantastic and helped guide me through a difficult process. Would definitely recommend if she's working. She made it so easy and was very kind to explain and help.
The customer service has been extremely good and helpful to me and I would recommend this location to anyone in need of needing storage, this location is a safe location as well.
Pretty mid overall. Nice people when they show up.
I would like to give a big kudos to Latisha for helping me decide on the perfect storage unit. She was very professional, knowledgeable, and overall helpful in the process. Thanks for showing that you really care about making your customers happy.
The whole process was superb and fast when I returned the lock. The overall experience was awesome!
Went to get a storage unit and Latisha was so helpful in helping me make a decision on which size unit to get, she made it so simple, very professional and helpful. Thank you
Ro was outstanding. She did listen, care and connect with customer. Kudos for the phenomenal service
Great Service, Fast Solution, Will surely do it again
Staff is super friendly. The units could be a little better secured. But a good place over all.
Ro was amazing! Super helpful. Get them a raise!!
Ms.Ro was very helpful at the public storage,allowing me to pay my bill...She was sweet and kind to me lets me know she's like that with every customer...Thanks Ms.Ro...
I would like to say that the customer service that I have received from Ms. Latisha & Ms.Ro at public storage on 3375 N. Druid Hills Rd..those two Awesome ladies deserve a raise‼️👍🏾 They above and beyond to help Me & I'm truly Greatful ‼️🙏🏾🥰 Thank U‼️
Have been storing at this location since summer 2020. I went by the other day to pick up the new keys to my unit as they've been renovating the property. I was very impressed with the improvements and the new doors are beautiful! Y'all have done a great job cleaning up the place, and Ro was a pleasure to meet! Keep up the good work, thanks.
Ro in the office was so wonderful. She helped me transition to a bigger unit in a matter of minutes and was lovely to work with!
Ro was amazing. She did a wonderful job showing my space before renting and assisted me with downloading the app.
The property manager Ro was kind and helpful to me. She took the time to help me with a kiosk location with them. Thank you Ro!
Excellent customer service Ro the person who checked me in was extraordinary she's definitely an asset to your company
Public storage at North Druid Hills is absolutely one of the best facilities that I have used for my Real Estate and Interior Design business. Ro, one of the property managers there was extremely helpful with my leasing of space as well as reserving new space. Ro was very professional, followed up with me in a timely manner and was very knowledgeable. I highly recommend this location!!
Brenda Allred & Associates / Real Estate
Associate Broker
Welcome HOME
Interiors & Staging
To was excellent help this afternoon at the Druid Hills location
Customer service at this particular location was awesome. I dealt with a young lady named Ms.Tasheba M. who was very helpful and made my visit a very easy and smooth. I will be continuing to using this location.
Overall, I would recommend this Public Store facility, even though it has some things that I consider flaws in some areas/Parts of the facility which I will highlight in this review as well.
My personal experience, including my storage unit is great and I have no complaints so far. I would say the highlights of my experience are the following: 1) that I was able to quickly book the storage unit online in which I received a storage unit number, gate access through the app and also a gate code; 2) On the move in date, I didn’t have to meet or wait for anyone, I was just able to move right in on my own into the a well maintained storage unit with “welcome” brochures and a free Lock. 3)The office worker Tasheba has been great at answering my questions (which I’ve had many) but she’s been very patient, helpful, friendly, and welcoming, with my constant bothering (Thank You for dealing with me Tasheba!). As I stated, in my personal experience, I have no complaints about my unit and the staff.
The flaws I want to highlight about the facility from my viewpoint are such: 1) when it rains, some storage units are flooded with water at the entrance due to the slanted pavement. 2) this particular flaw might be just me thinking too highly of storage units, but I saw a couple units that were not well maintained, in my opinion respectively. 3) I would not recommend the bathroom, but full disclosure, I am a slight clean freak and I also attempted to use the bathroom only once.
Friendly and helpful service 👌 🙂
Great service. Would highly recommend
The experience that i received at the public storage on 3375 N druid hills rd prompted me to write a review. The manager Tasheba assisted me with a storage unit for the first time. Tasheba was outstanding, gave great service and explained the policy of renting. I felt very comfortable and at ease. Tasheba really knows what it takes to run a storage facility and deliver world class service to every customers. If i ever need to rent another unit, it will definitely be at this location.
I love tasheba she was great very hand on. It was a overall good experience
Good morning my experience with Ms. Jazz at North Decatur rd. has been absolutely amazing she is kind !!!!!!!!!!!
Out of all the Public Storage this is by far the best one. Any question or situation I have Christine always answer. If she doesn’t know she always go above and beyond to get the answers. I love the customer service. I love how direct and caring the staff is. It’s always positive energy when I have any concerns. Thank you Christine for all your hard word and dedication. Thank you for going the extra mile make sure everything is good and questions are answered.
I love coming to this Public Storage. The best of many. The associate Christine she is so amazing and so friendly. She makes me feel at home. Every question I have she always there to assist. I’ve been to two other storage and Customer care has never been this genuine and consistent. Thank you for all you do. Thank you Public Storage for being convenient when needed.
Christine is awesome! She was very personable and helpful showing me unit options and working to make sure I got a unit that best fit my needs. Unfortunately, one we looked at hadn't been cleaned, but Christine made sure to find one that was move-in ready for me.
Thank you so much Christine! Coming to see you yesterday was like a breathe of fresh air! With everything going the way it is in the world today, thank you for being a shining light to so many! Thank you for being who you are!!
The service was great and very friendly and professional that I felt like I already have knew them
Paris was so helpful in making sure that I was all set up in my new unit. She was very nice.
People here are so nice! Paris helped me get everything done. The place is clean and parking is very convenient. Highly recommend it.
Paris Walker provided phenomenal customer service. She was able to find me the perfect unit for my motorcycle and walked me through the process step by step. Was very personable and didn’t feel like I was dealing with someone who hated their job. I appreciate her service and would absolutely recommend this place for anyone seeking a storage unit.
I had a great experience at this location. Thank you Paris, for being so helpful and kind.
This is my second time meeting Christine and as always she was a pleasure. I had a situation where I couldnt get my app to work and she help me redownload the app and she took her time to answer all the questions I have. I know myself I can be very difficult at times but she kept a smile on her face and reassured me she was here to help me. It’s nice to see you :-) in the front of the desk I really hope to see her here more. It is hard to find good customer service and you can tell she has it keep her around definitely will be recommending my aunt to rent
Ashley has great customer service and made my move in so easy
Ashley has great customer skills and helped make my e rental so easy and smooth definitely recommend location
Ashley Is very nice and professional!!! I really love her attitude and excellent customer service.