Public Storage Self-Storage Units at 1859 N Jog Rd, West Palm Beach, FL
1859 N Jog Rd West Palm Beach, FL 33411
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 54/moSmall 5'x5'
$ 54/mo $72Best Price LabelHurry!
- Climate Controlled
3'x4'Online only price$ 56/moSmall 3'x4'
$ 56/mo $74Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 63/moSmall 5'x5'
$ 63/mo $83Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
5'x9'Online only price$ 82/moSmall 5'x9'
$ 82/mo $109Best Price LabelHurry!
- Outside unit
5'x10'Online only price$ 84/moSmall 5'x10'
$ 84/mo $111Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 94/moSmall 5'x10'
$ 94/mo $126Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 101/moSmall 10'x5'
$ 101/mo $135Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x10'Online only price$ 152/moMedium 10'x10'
$ 152/mo $203Best Price LabelHurry!
- Climate Controlled
8'x10'Online only price$ 156/moMedium 8'x10'
$ 156/mo $207Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
8'x10'Online only price$ 157/moMedium 8'x10'
$ 157/mo $209Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 204/moLarge 10'x15'
$ 204/mo $272Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 210/moMedium 10'x10'
$ 210/mo $280Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 213/moMedium 10'x10'
$ 213/mo $283Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x13'Online only price$ 261/moLarge 10'x13'
$ 261/mo $347Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 263/moLarge 10'x15'
$ 263/mo $350Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 267/moLarge 10'x20'
$ 267/mo $356Best Price Label2 unit left!
- Climate Controlled
10'x20'Online only price$ 292/moLarge 10'x20'
$ 292/mo $389Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
8452 Okeechobee Blvd
West Palm Beach FL 33411
Self Storage Near
4200 Okeechobee Blvd
West Palm Beach FL 33409
Self Storage Near
833 S Military Trail
West Palm Beach FL 33415
Self Storage Near
1301 Mercer Ave
West Palm Beach FL 33401
Self-Storage Near West Palm Beach
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Golden Lakes Storage Units Near Florida's Turnpike, Okeechobee Blvd.
At Public Storage in Golden Lakes, it's our mission to make sure customers throughout the West Palm Beach area have all the storage space you need to stay organized at home or in the office.
Roughly seven miles from the coast and five miles from Palm Beach International Airport, we are conveniently located, we are located at the intersection of Jog Road and Okeechobee Boulevard, just west of the Florida Turnpike. Here, you will find a great selection of cheap storage units with the choice of indoor storage units, outdoor storage units or climate controlled storage units.
We even offer individual storage lockers when you just need to store a few small personal items.
A 5x10 storage unit is perfect for when you need to pack away some seasonal items, whether it's bulky winter clothes, boxes of holiday decorations or just somewhere to keep a few sets of golf clubs for trips out to Emerald Dunes Golf Club, Banyan Golf Club, Village Golf Club or Madison Green Country Club.
When trying to declutter the living room or a master bedroom in a home near Haverhill, a 10x10 storage unit is a great place to store boxes and small furniture.
Renovating a townhome or condo near Belvedere Road and need somewhere nearby to pack up all of the furniture and appliances? Let us help with one of our 10x20 storage units, which can hold couches, refrigerators, recliners, dining room tables and more.
With a storage area featuring electronic key-code access and a property manager who lives on site, we take pride in letting our customers breathe a bit easier when storing personal belongings here.
Soak up the sun, play in the sand, tee it up on the course – however you like to enjoy life in West Palm Beach, always remember we're here at Golden Lakes Public Storage to help you find the extra storage space you need to stay organized.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 536)
The service here is excellent! Ask for Aimee.
Aimee has been amazing and very pleasant. Whenever come I come in she already have my account ready to go. She is amazing
I love this location. Amy and her staff are the BEST!!! 💜😇
Thank you so much Ruby and Meme were so helpful and very nice!!
Aimee has been amazing. She is very nice. The property is very clean. Highly recommend
Aimee has been a big help. Great service
I had a problem with my payment processing. I spoke to Chainy on the phone she was very pleasant and helpful. Came to the the facility she was the same way. You are blessed to have such a pleasant and knowledgeable employee
This place is amazing! Customer service is excellent! Which i can give them more than five stars but you get the point. Excellent service 100% recommend this place 😌
This public storage is amazing not only are everyone amazing they go above and beyond for the customers and we had situations such as the system shutting down or the elevator being broken they have done the most to even run and gather my things for I wanna shout out Trinae and chainy for being a great resource and backbone to the team
Trinae and chainy was very helpful and patience help me find the right storage space. Thank you girls
Aimee has been great and excellent customer service. Property is always clean and I really appreciate her
Very friendly manager Aimee l and she is very helpful. Pleasure working with Aimee and property is always clean
Aimee is awesome! Good customer service!
Aimee has been awesome and she is has great customer service. 10 stars
Looking for excellent customer services and a great rates. Come to Public Storage on North Jog Road. Aimee is the best
I can not ask for a better person which is Aimee. She does a job for 5 people and she deserves a spy for 3 people. She is awesome person, very patient, and energetic. So much patience that she has is amazing. She is a people person and just talking to her alone she is super smart. Public Storage is very happy to have Aimee
If you go to public storage go see chainy she very nice and helpful
Aimee was super helpful and nice. Her great memory and willing to help was amazing.
It was great! Never had any issues, been here for 4 years and the staff are always very helpful!
Aimee was just great! Public storage can be happy to have her.
Aimee was phenomenal!!! So quick and efficient when upgrading our unit. This is why I stay a loyal customer year after year, the service. I’ve never been to a public storage this personable and professional.
We had a great experience Aimee and Chainy we very helpful
Chainy and Aimee has been great and helpful
Aimee has been amazing. I accidentally rented at another location. I wanted this location at Jog Road. Very helpful and kind person
Great experience today! Chainy & Aimee were both extremely helpful. They explained the move in process and had me booked quickly. Thank you ladies.
Aimee has been great. She is very helpful
Aimee greatly appreciate your services and kindness thanks again
Aimee and Sara were beyong helpful and kind, appreciate their help
Aimee is super nice and very helpful!
Annie was very pleasant and very helpful. She answered all my question. Very smooth process.
Aimee is amazing and she is very helpful. The placeis well litand spacious. The placeis very clean. Great customer service from Aimee
I was recommended by this location and to speak with Aimee. She was very detailed and knowledgeable. She is amazing. Come see Aimee
Amazing service for Aimee. We did 2 review because she deserves 10 stars. Highly recommended by a family member and she said to go to Aimee. Proper is clean and she is knowledgeable. Thank you
Aimee, Great personality Very helpful - Knowledgeable and fast
Aimee was so helpful and patient with me for the past year of me have storage here at Public storage. I will definitely be back for future storage. Thanks Aimee
Janae was knowledgeable fun and the process was easy
Amee is the best !!! And very helpful. Thank for helping me out!!!
Great experience. Truly recommended. Thanks Janae!
Trina was so helpful and friendly. She walked me through all the details of the rental agreement and made sure I understood everything before signing. Plus, she gave me a tour of the facility and showed me where my unit was located. Overall, I had a fantastic experience with Trina at Public Storage. She was so professional and made the whole process stress-free. If you need a storage unit, I highly recommend reserving one online and visiting Trina at Public Storage. Thank you, Trina!
Aimee is awesome she will break everything down to you and make sure you understand.
Aimee is the best front desk lady hands down !
At the urging of a friend I rented a unit next to her. The lady who took am are of me at the front desk was very informative and professional.
Esha & Natalie were extremely helpful! They assisted my by showing me the available units that fit our needs and were super helpful in completing the rental! Thanks y’all!
Aimee was really great!!
Thank you for your extraordinary help and professionalism, Aimee and Trinae.
Trinae had been excellent and she is doing a great jog with assisting me. The ladies are super nice. Highly recommend
Aimee has provided outstanding service and nothing compares to the caring person she is Customer service is not great these days but she made a huge difference. Property is always clean and no complaints. We never know I might return
Aimee has been great!!!
Aimee has been a great help. I did a transfer and it was smooth, quick, and easy. Great service
Aimee, the property manager was very helpful. During my visit to my unit I forgot my access code. Thankfully Aimee helped me download the public storage app and guided me to access my account. I now can use the app to open the gate without using the code. Thank you Aimee
Aimee has made my experience with Public Storage very pleasant. She is very kind, informative, courteous, and happy. I see all these reviews about her and they are right. She loves her job. It was very clean
Aimee has been a great help. I left and came back and the same great friendly attitude. Clean place and great service come to Jog Road
I’ve had my storage unit for nearly a year and in that time Amy at this location is always so helpful . She’s alway available with a smile and stellar customer service .
Aimee was great! Very profesional and great service!!
Public storage is the best !!!
Aimee is fantastic. The office was closed and it was 6pm and I was at the door with a uhaul. I came from Miami to rent a storage and Aimee stayed to help me. She walked ne through everything and was very patient. She has outstanding customer service which is rare so find. Its always a pleasure when she is working. Smiling, Clean property, and helpful. Highly recommended
One of the best. Great service great staff I have been with these guys for 2 years now no complaints. Thank you guys for your service.
Aimee is the best. I was having issues with my App and couldn't get it to work. She got it working and is a expert in technology. Any issues she can help. She is amazing, friendly, and hard worker. She is always smiling and greets be by my name all the time. She incredible and keeps the property very clean. Ask for Aimee and you won't be disappointed. Ruby is a great helper also. Keep her at this location she is amazing and friendly
GREAT SERVICE BY AIMEE. VERY PROFESSIONAL
I was very frustrated with the rental process at Public Storage until I met Aimee this morning. I won’t bore everyone with all of the details but I could not execute an “e-rental” transaction because apparently my unit was ineligible for this? I contacted customer service and was transferred no less than four different times to speak with one confused person after another…. the last person I spoke with insisted that I drive to my local Public Storage to complete the transaction. From the the moment I spoke with Aimee on the phone, she presented a very positive and professional demeanor. She informed me that she could not execute the transaction from her store but insisted that she would figure it out on my behalf and asked me to stop in to her store location. After Aimee herself was passed around to several different people inside of the Public Storage bureaucracy, she finally arrived at a solution and I have my reservation :). Thank you very much ma’am for making what began as a nightmare of an experience into a positive review worth writing.
Aimee was exemplary employee who is an asset to the company. Very professional, courteous and helpful. She was the difference between what Storage place I chose!
The best service ever Janae quick and made the experience personal and delightful
Page was amazing and very informative!
Sweet Aimee was a delight to work with. I observed her lovely style and personality with other customers as I was waiting. She never missed a beat and was so helpful to me and others. You are blessed to have her as an employee.
Betty was amazing. She was super helpful and made our first time storage experience smooth and easy. Thanks Betty 😊
Aimee is fantástico and excelente servicio. She helped me out a lot
SHOUT OUT TO AIMEE!! Super helpful always positive energy great customer service and has addressed each concern with tender love and care. Public Storage should be proud to have her apart of their team and I’m sure many others feel the same. If there was a 6 star she’d qualify for 10!!!
Aimee has been so awesome. She is very knowledgeable and patient. Also very helpful
Aimee is wonderful
Aimee is great at what she does she is fantastic
Aimee has been fantastic and very patient. She has outstanding customer service. The property is very clean and secured. Highly recommended not only the service but the security with cameras and codes
Absolutely 5 star service!!!
I rented an unit x 3 yrs. never had any problems or concerns. Very clean. Super secure. Highly recommended. Aimee help me today . She is awesome. Thank you
Job well done
Great attitude. Very detailed and professional.
Sara and Betty are superheroes in the stressful time of moving! I used this place 13 years ago and happy to be back in good hands for all my valuables and belongings. Thank you, Public Storage
Representative Aimee was wonderful and helpful. She was always pleasant and always put the customer first. She is a five star employee.
Aimee has been great with assisting me with my storage bill and I feel very welcoming to know that every time she comes in she greets me and personally knows my name. She is very patient, kind, and knowledgeable. This is what customer service is all about.
Aimee has been great with assisting me with my new move in. Great service and very friendly
Aimee has been a great help and I really appreciate her service. She walked me through me downloading the apps over the phone
Great service from Aimee and Page. Great facilities and staff. Clean as well
Ms Betty was awesome’ & she helped me picked the right size storage I needed. She was very prompt & welcoming I appreciate her a great deal
I absolutely just love the property manager Amy I have Excellent service and she always goExcellent service and she always go above
Aimee, Ruth, and Benjamin has been GREAT. Aimee and Ruth take great care of the property. Property is always clean and excellent service. Aimee is very professional and very knowledgeable. Ruth is very caring and friendly. The distict manager Benjamin is very professional and helpful. These managers are very professional and I highly recommend this place from Stanford Babooram. These managers NEED A RAISE for the hard work of running a BIG property. This is a GREAT team here at Jog!!! Don't change this staff.
Aimee has been great Her services is amazing. Great place to rent and clean property
Aimee is fabulous as property manager. Her Dedication shows in customer service! Kudos to you! 👍
Great storage place
Love it, customer service was superb. Thumbs up for Amie she knows how to charm her customers.
Aimee and the staff at Jog Road has been awesome and helpful!!! Greatly appreciated
Aimee is super helpful. Great service and clean storage units.
Aimee has been great and the place is clean. Thank you for you assistance. Highly recommend
Amiee is the best she goes out of her way to make u happy 10 stars
The staff is very helpful and friendly!!
I just want to say thank you to Amy. She always provides the best customer service. She makes sure the property is clean and ready for customers. It was a pleasure to store my items at this location.
Aimeee was amazing she really help me allot.
Amy was great! Smooth process and friendly!
Sara was wonderful I can’t tell you how welcoming she was and helpful to the maximum it’s outstanding after I had a bad service at the military location when I came here Sara made my day thank you so much
excellent customer service Somee was a tremendous help.
Aimee was an awesome help. She showed me how to operate the app and make sure I was aware of location for restrooms. Excellent customer service and I highly recommend you ask for her personally for help.
Aimee is the Best Summit and military is rat Box and I never got my paid for my kid's polo shirts and sneakers I never received the 250$ insurance money .Okeechobee and military is going inside of your unit and steal your stuff this has been the best experience I've had with public storage guys if you need a space come on Okeechobee and jog there the best nothing like the rest!!!
Aimee and Ruby are the best HIGLY RECOMMEND RENTING FROM HERE
Love places great customer service Aimee
Aimee and meghan helped me so much and they were so friendly and their customer service was awesome.
Great service since I have been with Publix storage no complaint love them
It was a pleasure meeting here at Public Storage Amy especially was so helpful and kind and there are in showing me how to open and close the unit and I will rent here again and I will recommend other people thank you very much
Very efficient sign up and move in.
Once they get you as a customer they will continue to raise the rates. but YOU are a valued customer which is a LIE cuz if you are valued customer your rates shouldn't go up once they get you!!. At least give you a discount for being there 5 6 7 years but no. This place is pathetic. Bring your own LOCK $20 SCAM😱
Ms. Aimee was amazing! I appreciate all her help with explaining the product & service. Definitely 5 and because of her I would highly recommend this storage.
Ruth has been very helpful and knowledgeable within the ways she helpful of what she does, and was very professional in her job and confident
Blessed with the customer care of Aimee G, Property Manager,…such a pleasure dealing with her…if only I could find this kind of customer service, in other places…Amazing
Meaghan and Aimee are absolute rockstars! They are so helpful and keep this property beautiful and so clean. They both made my transfer easy and convenient for me. I’d give them 20 stars if I could.
My experience was excellent help.
My storage is at Stansbury and the location wasn't open. Therefore I traveled to the Jog Road location and the store was closed however the manager was still in the office getting ready to leave and she let me know that the store was closed but out of the kindness of her heart. She opened the door and I paid for my 6 spaces. I was very appreciated and she was very helpful and knowledgeable. She went above and beyond for a customer like me. Highly recommended and excellent service. Thank you so much Aimee. We need more people like you
Great service! Clean and well maintained. Thank you Aimee for your excellent service!
I used them for many years and never had any problems. Great customer service.
Aimee was amazing, she knows so much about the company, she was very patience, and sweet, I would give her a 7*.
Aimee was nice and patient answer all my questions.
Fantastic in every way possible. I’m a stickler for customer service and I was not disappointed. Aimee was amazing.
I came to Publix storage to pay my bill I was having troubles with online I came to Publix on okeechobee and jog and Miss Aimee help solve all my problems she was so patient caring and helpful I couldn’t ask for better service
A great person for you is a great person for your establishment she is wonderful her service is impeccable it's impeccable so she deserves a raise also but I'll tell you she is great for your establishment wonderful person I am very happy to have her to deal with over some others that have been dealing with she's a great person keep her giv her a raise OK thank you The problem is that the problem says she's a lot
Aimee was amazing! Excellent customer service!
The property manager Aimee was very helpful not to mention Betty and the other young lady who helped us with a door issue. I would highly recommend using this facility, it's clean...well lit...A/C....24/7 security....a little on the expensive side...but well worth the buck!
Great service from Aimee. She is awesome and has the best customer service. Clean property is very clean and organized.
GM 😊 BEAUTIFUL DAY HERE I TALK WITH A LADY AIMEE AT THE STORAGE YESTERDAY, SHE TOLD ME THAT SHE OPENS AT 9: 30 AM. I CAME HERE THIS MORNING AT 9:43 AM TO GET MY STORAGE SPACE, HER PLEASANT SMILE, HER CARISMA, SHE KNOWS HER JOB LIKE A BOOK THANKS FOR HAVING AIMEE HERE TODAY QUALITY CUSTOMER SERVICE
Very very xontent to find the Clerk Ammie She was 100% efficient and very profesional and nice so she up a Lider!!
Thanks Aimee was a great service, and I would definitely recommend anyone to you.
Aimee, excellent service very quick and knows her thing thx
Thank you so much Public Storage for keeping my belongings the same way as they left as they came in! You guys we're a big help for me and my family. Aimee was so helpful with anything that I needed! Thank you guys again!
Aimee service is excellent, gives the info necessary for my decision. Great customer service. Thank you.
Aime has been great and she is very professional. She is always smiling and very encouraging and has a lot of energetic. She is very customer service oriented. This place is very clean. Highly recommended
Aimee is fantastic and very patient. She is very much appreciated
Easy going. Fast service. Janae was helpful!
Great service A+ all the way! Thanks Janae!
Aimee was amazing. She knows her products and her service was outstanding. She walked me through the process and I purchased some boxes because this place is very clean and the boxes are clean and sturdy. She is very knowledgeable and well experienced and detailed. This business has a GREAT manager and awesome customer service skills
Great service by Aimee
This the best location for public storage amazing customer service and the laday work on the front desk. Her name is Aimee shes the best ever with customers service..
My experience and storage unit Jack wrote was very good thank you so much Miss Amy was very beautiful and nice so thank you so much to
This location is always clean and well kept. Meaghan and Aimee are always so helpful and give exceptional customer service!
Ms Aimee was so kind, SUPER helpful, and delivered such wonderful service. I couldn’t rent the storage unit I needed from her but, nonetheless, she looked for other affordable storage units near by and made a swift reservation for me. She was so incredible she blew me away! Definitely a 5⭐️ Service and amazing human being😃.
The experience on the N Jog road Public Storage was excellent. Meaghan took care of of us and was very professional and helpful. She has excellent customer service. Go see her and the location for your storage needs
Aimee has been great. She is a joy and always brighten up my day. She is like a ray of sunshine and she is a great asset to public storage. She makes a difference!!!
My activity with sunshine was always pleasant and she is always professional and Courteous.A delight to it work with. My favorite storage facility of all Time. Aimee was a delight !!!!!!
Aimee, the property manager, is the best. She provides excellent customer service, very professional and extremely courteous at all cost. She goes over and beyond her duties to provide superb service. She is definitely a pleasant face and a ray of sunshine to see walking into public storage. She has a bubbly personality and always willing to listen. Thank you Aimee for going over and beyond for your customers.
I had my furnishings there for 14 months until my home was ready. The location is perfect, the building is new with excellent air conditioning. Place is immaculately clean thanks to Amiee and Meaghan which you always see cleaning. I would highly recommend this storage facility. ,
The manager Aimee, was very helpful in setting up my storage unit. She told me everything I needed to know. Very helpful and friendly staff.
Aimee was very helpful and customer service was exceptional!
Ms Aimee was the best. Great place to rent storage!!!!
Marissa did a great job helping me with my rental an help set the app up for me very professional an informative thank again Marisa for being so patient
OMG these girls should get a raise in pay... outstanding custome service. I com in 2 the jog rd facility 5:35. I witness "last min rush" ppl (and here I'm 1 of them). MEGAN and MARISSA whr very profsnal, welcoming and so pleasant as they faced us... the last min rush. 10 Stars I say.. best facility experience I've ever had! And they whr still just as pleasant whn they were done wit me as I walked out at 6:30
The Property Manager, Aimee, is simply the best. I wish more managers had her courtesy and professionalism. She made sure my needs were taken care of and my property was safe. She also went above and beyond to ensure that any issues were resolved! I would highly recommend this storage facility based on Aimee's service alone.
The Property Manager (Aimee) was wonderful and very helpful!!! Great location
Aimee has been amazing. She assisted me with my rate and is very kind and patient. She is very customer service orientate and she is a great asset to the company. The property is well kept by being clean. Keep up the great work
Marissa was amazing!! We had no idea what size until we needed or for how long and Marissa helped us figure ALL that out. She was awesome! She even explained how the pricing would work going in half way in the month and everything. She was AWESOME!!’ THANK YOU MARISSA FOR EVERYTHING!!! YOU ROCK LADY!
Aimee is the best person I’ve met at public storage. All of the ladies are great but I really appreciate Aimee she is great!!!
Great place, everything was clearly explained, and shown. Meaghan was super helpful! Thank you
Everyone at this location has been great. Spaces are very clean and well lit. Highly recommended.
Marissa was great with helping me with my rental process thank you so much Maridsa for Malén it so easy since my Erental didn’t work correctly
Aimee is the manager for this public storage and she did a nice work she was being so nice so respect she walk with me to my unit . I like it I give you 100* I recommend it. Come and rent a storage 😊
Marissa wsa very helpful, informative and friendly.
Aimee is always outstanding at helping me with rental spaces. I have worked with her at other locations as well. She is always making my experience great and pleasant.
Excellent customer service and support
Great Storage Facility- clean and very conveniently located. Staff is wonderful. Aimee the property manager was so helpful and kind. 5 stars!!
Jeannie was so professional and kind and refunded a fee that helped my mother reduce her fees as she has been in the Hospital. THANK YOU Jeannie
Aimee and Roesha was very nice and cordial. They both assisted me chosing the appropriate storage space to meet my needs . Also I observed how clean they upkeep the hallway and bathroom. Thank you ❤
Property Manager Aimee is amazing! A true professional who took the time to help me locate the exact rental unit I needed. She also immediately put in a work order when she noticed the AC system was not cooling up to standard. Her sales skills are top notch and is a true asset to Public Storage or to any other company for that matter. A definite candidate to be in upper management. Way to Go Aimee!!
Public storage on Okeechobee and jog the staff is phenomenal Amy is the best she’s very customer related on hands with the customer is she make sure she says value needs stop by to check her out you won’t be disappointing I get Amy at five stars and customers relations skills
I have a great experience and great customer service at public storage by MS.Amiee
Aimee is outstanding representative for your company! She goes way above and beyond fir new customers, like me!!!!! Give her a raise!!!! She so deserves every penny!!! Thank you!!!!
Amy and Brook were amazing. I was in a pinch and they wasted no time to help me out. I really appreciate what they did and how they helped resolve the situation. Thank you again Amy and Brook for everything you did for me. It will not be forgotten
Amy is the consumate employee for customer satisfaction and Public Storage should be proud of her and show her consideration for her work.
The people at Public Storage are not complying with policy and procedure for the customers and are actually breaking the law. There's isn't use allowed of the dumpster for customer trash removal, it's kept locked and lids closed. The sign on the dumpster says no illegal dumping. The outlets are not for customer use I was told by an employee which they clearly are and per policy are for the customers. There is only one water spout intentionally working right in front of the office, only. Lastly, there aren't lights in the North and South direction hallways.
Marissa did a great job helping me with the rental process and to get my gate code to work she was very helpful an super nice thank you for the great experience
Great service from the ladies in the office. Aimee jas been very helpful and i really appreciate the service
Marissa and Meaghen both helped me find the perfect storage and both provided wonderful customer service. The storage building was very clean and well maintained, I switched from Extra Space storage to Publix Storage and all my needs were met. Excellent job Public Storage.
Marissa was very helpful and informative with the rental process she deserves a raise with the hassle i put her through thank you so much marissa for your help.
Had a great experience with property manager Aimee. Very nice and friendly. She was able to help me with my account. I’ve been renting with PS for a few years. Thank you so much for your service
Quick and courteous service
Aimee was absolutely PERFECT. She helped me quick and easy!!
Amy was so helpful to assisted with my new arrangement and walked trough an app access.
This is a great Public Storage. Aimee provides amazing customer service! She was able to assist with all my account needs and show me how to access everything from the app. Thanks !
Marissa was very pleasant and informative. She provided outstanding customer service and she was engaging. She showed me how to double check the lock mechanism to the storage facility to make sure the storage was locked correctly. She’s a keeper!!!!!
Roesha was helpful with storage needs right fit
Marissa was very nice, helpful and knowledgeable.
Great service from Aimee and Marissa. This place has been great and I highly recommend
Good appreciation to Marissa !
Manager Amy is Awesome she gave me her time and helped me get everything I needed done. Above and beyond I lost my dear friend and she showed so much sympathy and patients to help me. Very much appreciated.
Roesha was helpful With Storage Needs , She Even Helped Prepare for moving with all the wonderful packages deals
Shameki and roesha was very nice and willing tp help me. For the first time i really like the both of the girls. They made it easy for me to rent a unit for tge first time.
Roesha was wonderful. She was precise and walked me through everything!
The representative, Sarah, was very courteous, helpful and professional.
Aimee was great!! She was a pleasure and explained everything good the process was easy! Thanks for everything!!
Sara very sweet and helpful
Roesha was excellent!!! Wonderful service!!
Staff was nice and patient. Loved everything and the space was cleaned Ames well managed.
Fantastic customer service! Only leaving because I no longer need storage. But if I ever do I’ll come back! Thanks Amy, Roesha and Sarah!
Roesha was very courteous and helpful. She moved through the sign up process smoothly and allowed me time to fully understand all the information she gave me.
Amy is the BOOM. She helped me navigate the app with such grace, patience and kindness. She had ability to jeep me calm. Thank you Amy!!!
Thank you Aimee for your professionalism. You were a perfect help to me. Thank you for your patience with me.
Sara and Aimee are always very helpful and friendly. We highly recommend this Public Storage for all your needs.
Roesha was extremely helpful during the initial process. She made it simple and made the signing effortless. She is a true asset to your company.
Sara provided outstanding service and information
It was great meeting ruby so helpful!
Aimee is very knowledgeable and professional. Thanks for your help!
Ruby was excellent very fast and quick rental thank you!
Ruby was excellent very helpful and quick:)
Ainmee, at the Public Storage was so sweet, professional,and helpful.She help with all my concerns and questions, she is a valuable person to have on your team
Aimee offer me great customers service am very please
Sarah is so good to me. Thank you so much
Aimee, Sarah and Roesha very good customer service. Pleasant conversation and great instructions. Everything done in a timely manner!!
Sarah was really helpful!!!
Sarah was amazing. Well maintained facilities. Thanks for all ur help.
Good facility. Clean and orderly. Great service. Kim at the desk was a big help to me in finding the right unit I needed that was affordable for me. Thank you Kim!
When I need storage my first choice is always Public Storage on N Jog Rd!! Today I had exceptional service by Sarah!!!! A+ she is courteous and professional! There storage is Clean!!!!
Latycha was a great experience 200/200..would recommend to anyone...
Latycha was a pleasure great experience10/10
Torie and abril were great very acknowledged and patient
These lady's are amazing helped me download the app effortless
Tori was great and informative. Cassie was the best helping me with the app and assisting with questions
Cassie is always super supportive of my needs whenever I call to ask questions about my storage and when I visit its even better she is always so friendly and the facility is so clean highly recommended! Going to miss you when you go on leave for your baby TEAM BOY! hope your team lives up to your expectations
Cassie and the gang was great today. Awesome experience!100/100
The first floor of the air conditioned building has a moth infestation and management continues to do nothing about it. "The exterminator comes once a month and he'll see it then." It's been more than a month since I first raised the issue and the moths are still there. Protect your things and store them somewhere else.
I came in this store this morning to ask about rental spaces and prices the young lady saskaya was very knowledgeable and helpful she never had any problem walking me through the erental process and letting me know my options very helpful,great experience
I came into the store today because I rented the wrong unit online The young lady that was there was very helpful and made the process very easy for me to transfer she helped me find the right size and even went as far as showing me the unit She was helpful and thoughtful of my situation and helped me paying up to august because I wouldn’t be in town I recommend this location! She is friendly attentive to details and helpful
Saskia was great today I came in for a rental and she took me to the space and informed me about the property features I feel like my stuff would be secure even without a lock😄
Gina and latycha great presence and quick process 100/100
Latycha and Gina great service even though leaving the unit always a laugh...10/10
Latycha and Gina was awesome with me so early in the morning with a great attitude...10/10
love this place clean friendly people very good the only thing i didn't like was the rent change but the rest very good
Very happy with Cassie here she has helped me move units there times each one better than the last very fantastic
this is my second review of this property and nothing has changed.Allan makes all the difference with his knowledge,help and kindness.He is really one of a kind,and it is always a pleasure to deal with him.
James and Latysha were a huge help in getting me not one but two units and made sure that I knew everything I needed to before I made any final decisions
Place is always clean and the gate works every time I've been here
I've rented at this Public Storage location for the past 2 years and have had no real issues. It finally came time to upgrade to a bigger unit and Meshia made the transition so easy. I don't even think I was there for more than 3 minutes. Rental rates are relatively good and there are plenty of options for what you may need. Overall I'm very happy with the staff and this location.
I walked in to this public storage today not knowing at all what I was looking for, sabrina was VERY helpful and patient. She answered all my questions and was very thorough when telling me my monthly dues. I was a bit hesitant to come to this public storage because it was a bit farther from my house than I would like but Sabrina made my experience quick and easy! Thank youu!
Both Cassi and Kimberly are amazing. They will help you get into a place affordable and fast!!!
What a God send!!! Long story short my family and I were scammed by a moving company. Cassie and Kim took great care of me. They showed excellent customer service and informed me of a promotion to save money, while I hired another moving company to pick up my furniture that the scammers had stored at their facility. Their kindness made my Christmas. I would recommend this facility and thank Cassie and Kim for their wonderful customer service.
best prices..best of all..the staff at 1859 n jog rd..mesha and Sabrina helped me pick the best unit for my needs..the girls there are very patient and make sure all your questions and needs are met..thank you again for the great service.
Meshia and Sabrina and were excellent Very professional and helpful highly recommend
Even though meshia works here she helped me today at 833 s military she is very sweet and charming and has a great personality she also help me set up autopay to avoid lates fees i could not do the review for 833 because i previously did one 3 years ago but meshia is amazing
Meshia and Sabrina they been very nice and professionals and they sho me a very worm welcome Thank you very much Have a great day
Sabrina and Meshia were amazing today I like how they verified my missed move in they got me to property and they made me fell welcome and the place was very clean
Easy in easy out Clean
I had a amazing time spent at public storage I came in and these two nice young ladies well greeted me, they were very patient, and very well mannered, I love that their customer service skills are great they helped me with my erental online process Meshia well presented the unit that best fits me Chelsey help me understand my rights and told me that even though I didn’t have enough money she made it clear I can always come back she showed me a happy spirit and I love it I recommend this Public storage It’s clean, very organized,and the employees are great especially Meshia and Chelsey and I will be renting tomorrow online thanks to them
Orena is wonderful greatly clean and nice
As someone who relies on HONEST reviews... you can rest assured that everything written here is truthful. My husband and I needed to upgrade to a bigger unit, and the team at Public Storage on Jog made that transition SUPER EASY, PAINLESS, and ENJOYABLE. Aimee and Latrice were not only helpful, but very efficient and quick. Latrice showed me two larger sized units (all the while being VERY patient and kind - never once making me feel rushed) so that I could decide which would meet our needs and then did the transfer in under 10 min. Initially when I secured our first unit, I did everything online, so I didn't have any interaction with the staff. I showed up on the day of my move in and everything was ready for me. So when I started reading the reviews, I was pretty surprised by how negative some people were. Like the one guy who was saying they were monitoring him and asking when he was doing in his storage, or storing etc. All I can say is.... what were you doing buddy, that led the staff to question you? From Pauline who I spoke to on the phone initially, to Aimee and Latrice - I thought the staff at Public Storage on Jog was highly competent, efficient and helpful -- and NICE, which is really important and near non-existent in a lot of customer service today. I would highly recommend this location.
I came in and was greeted by the property manager and she is one of the most pleasant person that meet. She assisted me with my storage needs and walked me the the whole process. She is a great asset to the company. She told me she will be leaving but she will be truly missed. Plus the property is very clean. Thank you for your service. Please give her a raise
I hv been here for years. Cassie, very people oriented, professional, and sharp, had been the manager here doing a great job. Now we have this rude, " matter of fact manager" that lives here with a circus of people living here who are also rude. She bullies existing clients and lacks flexibility.
Great and speedy service, thanks Aimee.
I had a great experience very kind and nice service
WARNING-WARNING: I had a storage unit at th place forseveral yrs: 1. Should h hv kept Cassie, 5 stars"The Best Mngr" ever had 2. Current mngr snoops/seek into your unit. Constant harassmnt (A) how many times u punch into th gate (B) what you doing @ your unit (C) what is in yo unit (D) how long you will be @ your unit, in the gate (E) price keeps going up (F) not clean, cant use dumpster (G) Dirty bathrm u cant use, nobody cleans (H) staff keeps changing/turning over /Dez & Cassie professional, very personable (I) lots & lots of people living in mgr house they overtake you at the gate (J) along with bugs, roaches etc.
Staff are very knowledgeable and helpful. I had a unit with this location for over a year and loved how the staff kept the grounds clean and was ready to solve an issue if there were one.
Aimee and Latia were very helpful in providing storage solutions!
Aimee Was Very Professional and Helpful. Made my transition easy and smooth
Excellent service from Latysha and Aimee!!!
Very friendly & easy to work with. Highly recommend this place!
Very friendly and helpful service. I recommend this location.
Latia was a great help to my mother and I appreciate her taking time to explain the agreement fully ! Outstanding customer service
Aimee and latia were very helpful this morning. They made our renting experience a easy process ! I would reccomend this place to all my friends and family !!!!
Came in on 7/6/20 to rent a storage unit and Latia K was very helpful. She made the experience quick, easy, and painless. By far the best experience i have had renting storage units. Would definitely recommend.
It was an awesome experience and everyone was so friendly
Aimee and latosha were great with helping us get our unit thank you. Great customer service
Letia was very helpful. She helped me get exactly what I needed. She was patient and got me the storage I was looking for. Pleasure dealing with her.
The associate working on June 27, from time I walked in was personable and assisted me with my needs. She kept a positive attitude even while we took a bit longer with my mom and daughter. She made a point to go out of the way to find a location closer to the entrance to assist with not having to walk far. She was very sweet, friendly and professional the entire time. I am renting 20 minutes from where I am moving with your location because the other places closer were rude and not helpful. She sold me with her professionalism and great attitude made me forget about the distance. Thank you so much for all your help.
Just rented a storage unit and was very happy with Colleens costumer service, she was very patient and helpful guiding me through the set up. I am pleased with the cleanliness of the office and the precautions employees are taking due to the recent pandemic.
Aimee and the entire staff were amazing. Very clean and neat facility. Customer service was through the roof! Do not go to any other Public Storage except THIS ONE!!!!!
Aimee made the entire process painless. She is an asset to this company.
Awful, I made reservations and the still sold my unit to another person and try to make me get what they had available. Why do reservations if you don't honor them?
Wonderful customer service and wonderful people
Aimee was professional, courteous and caring during my visit to the office. Although I was closing my unit she made me feel like a priority. I will continue to recommend this location to all my friends and family!
Aimee is a great manager. She was my property manager at the Mercer Ave and now ahe is at Jog Road. It's great seeing a great representation of the company to have great customer service skills and a smiling face. She need a big raise for making there experience outstanding
This place is fantastic. We picked it based on the reviews and we are not disappointed. Aimee was especially kind and efficient. It was , and still is a pleasure doing business with Public S on N Jog Rd.
Dezmond was amazing he's so funny and helpful love Dez
Cassi was very helpful with every part of the sign up process. Great personality. I highly recommend this location.
This Public Storage is in a great location off Jog Rd and Okeechobee Blvd. It is neat, clean and the office personnel are friendly and efficient. The hours are good too.
The young gentleman and cassie was so kind to us. We laughed during the whole rental and the property was clean.
Allan is always very helpful and friendly. The storage areas are very clean and well kept. On occasion when I used the men's room, that too was clean and well kept. Thanks Allan!
Desmond was super nice to me, he took he's to help me every step of the way
The blonde girl with the glasses was very sweet and helpful! The facility is really clean and there’s an endless option of units since the property is very large. Would definitely recommend
Best service Tasha was great nice and clean thanks
Omg, I have to say Latasha and Desmond are the best at Public Storage on Jog Rd. The Customer service and the professionalism I got from those two were awesome I would recommend public storage at this location to everyone.....
Great helpful and quick could not be better cass i is nice
Tasha is great and is always nice service is wonderful will always come back here nice and clean
Quick and easy cassi was great love it
Wanted to start off to let you know that your employee LaTasha Hutchins has great costumer service whenever I’m there she makes me feel welcome and always greet me with a smile and is very helpful. You can’t find great people like this often I just wanted you guys to know that and I I’ll continue to do business with you all and I will also refer any of my friends and family to your business whenever needing a place to store their belongings again Thank you for great service FIVE STARS I GIVE !!
Latycha was great today
Latasha latycha cassie was awesome
Latasha Cassie and latycha was very informative and a blast to do business with. Thank you
Cassi is so patient service is amassing and she has the hook up
Good service been back multiple times love it here Cassi is great
Good service by Cassi
These lady’s need a raise Cassie and Tasha was absolutely amazing such happy and helpful lady’s couldn’t ask for more
Came in and the process to get my unit was a breeze. Everneshia was amazing. She is very inviting and informative. She is also very sweet and relatable. If anyone comes to this location ask for Everneshia because she is the best. Cassie is very sweet and helpful as well either one of these two women are excellent to work with...
Desmond here is very nice and he cleaned a lot
Cassie, Dezmond, and LaTasha are always very friendly and very clean. They make my worse day become my best day.! Truly from my heart I’m happy to write this review.
Do not rent here the managers are nice but there fees and upper management sucks no help or call bk
Desmond was awesome and very helpful!!!
Stopped by today and rented a great unit with the help of Dezmond and Latasha. They were more than patient and courteous with helping me decide which unit was best for me. They have great people skills and made it quick and easy. Definitely recommend this storage facility.
Desmond the manager and property was great. The facility was clean and the staff was very helpful.
They are very unprofessional. This is the 3rd customer I brought and the young man working in the office, is Rude! He sits there if you ask a question he rolls his eyes as if you are bothering him! ( Hementioned that he was fired from Publix. ) As he was having side bar conversation while we were standing there. And I completely understand why. His customer service is terrible. And as we proceeded to view the storage unit to make sure it was the size we needed. It was to small the young man got upset and said we wasted his time by having him walk to show storage. And it was incorrect size. I had to ask him isn't it his job? Then he is either stealing or something. Because he said we had to purchase the lock. ( Cash only) I purchased a lock from that same storage a year ago. He said it was mandatory that we had to purchase the lock again, and we had to get the insurance although I have my renter's insurance policy for State farm! I have had several units here over the years never had a problem before. But the staff that is there now, they amaze me how they are up selling everything and very rude at the same time.
Shawn and Jerry were amazing, funny guys, awesome customer service, 5 stars.
Fun, friendly staff. They are always helpful to me. Thank you soooooooo much for being there.
Jerry was awesome. staff was friendly and very helpful.amazing experience!!!!
Shawn and jerry are the most pleasant ppersons
Desmond the manager here on jog road was very helpful with my move in, he also has complimentary small bottles of water which is a plus when moving in this hot Florida weather, the property smells very clean and is one of the most best locations I’ve been to. He is a great asset to your team.
Tasha was great! Truly a professional, helped us get our unit with ease and in a timely manner. I highly recommend you use this storage facility
This place was awesome. Deja and Dezmond went above and beyond to get us a unit that worked best for us. They were so friendly and helpful when picking out accessories that we needed as well. I highly recommend this location!!!
Dezmond and Cassie were great. Quick and easy.
Cassie was so informative and great, my opinion with this location is that excellent I am a returned customer. I love this area.!
Donna the manager is the best. She has excellent and wonderful customer service skills and we are happy to be here.
I thought the process would be hectic but I’m grateful for the amazing customer service and care that Dezmond offered during the whole thing. Overall great easy experience! Definitely recommend this location for storage! Thank you Desmond :)
Donna the manager is wow, fabulous and honest. She is helpful and careful. I recommend public Storage
Donna the Manager Is such a down to earth women. Very helpful and informative on finding the right storage unit for me. Thank you !
Donna the manager service is excellent and I’m very pleased that you serviced me. You are a wonderful professional.
Everyone at this location is so friendly. Cassie was excellent in getting my unit and Donna provided great service in closing my unit. Will always rent fron them plus location is perfect!
Donna the manager was wonderful, great customer service and just plain nice.
Donna, was wonderful and very patient
great place tkans you donna
Donna the manager was extremeky helpful and very positive abd answered all my questions. Thanks!
Donna, the manager provided me the best customer service experience. She assisted me with carrying storage boxes to my vehicle.
I had many storage units all through the years, but I had the best experience with this facility so far. Donna, the manager was super helpful, reviewing all the options with me, helping find the best unit for the possible cheapest price. She is super sweet and friendly. Just the customer service alone I had here makes me want to stay with them on the long term. Cassie, the property manager was also very nice and helpful. The units and the security is high tech, clean and the AC really works well inside. I highly recommend this facility for anyone looking for a storage unit.
Latasha the manager was awesome! Enjoyed her helping me today. Great customer service! Very nice facility. July 28th, Donna the manager helped me, she is Amazing! very accommodating...professional, great experience, nice place, good location.
Donna the manager was very helpful. Walked us thru everything and made sure we got what we needed. Very friendly and great service . Def recommend this storage for your needs 😊
Latycha Cassie and Dez was great with me would recommend to friends
Latycha was lovely ....patience was great
Donna the manager was very magnificent and very helpful good customer service warm welcoming.
Donna the manager was the best! She was so thorough and polite. Such a sweet spirit!
I had a great experience with Donna today! She was incredibly helpful, knowledgeable,and friendly. Best public storage I have been to.
DONNA the Manager was so kind, patient , helpful, courteous. Amazing service from her!
Donna the manager was great! She was very happy and enthusiastic. I truly recommend going here, it’s a great place to store your items.
Came in today for a storage today and was pleasantly surprised. Donna the manager helped me today and she was such a delight. She made the experience wonderful! Very helpful and knowledgeable as well as great prices. I highly recommend this place.
Latasha the manager was very helpful and made me feel welcome. I truly appreciate all of the help I received!
Donna the manager is AMAZING! From reserving our unit to close she was with us every step of the way!!! She was super friendly, in phone and in person. Storage units are clean, no weird smells, and easy to navigate. Great location in Wpb! Ask for Donna you will be glad you did!
Donna and Desmond, the managers are outstanding. Team work at its best! You two have great customer service, thank you!
Donna the manager is excellent, friendly and courteous, thank you!
Donna the manager is nice and friendly. Storage very clean!
Raised my rent considerably after 6 months. Sited upgrades and overhead expenses as reason. I found out they did the same thing to two other people at different times when they reached their 6 months. It's a nice facility but I think what they are doing with rent increases is not right.
Shane was absolutely helpful and she was able to assist me in select the appropriate unit and add on such as boxes and covers.....She was absolutely professional and know the business.
Not good 20 dollars late fee b.s. never rent again wont recommend and its not the storage place the staff are amazing and they treat u like family its cooperate with the late fees sad its highway robbery just FYI 5stars is the Staff
Latycha has excellent communication skills and very outstanding customer service very please to have her to serve me today you really don't know how lucky you are to have her as an employee
Josh has been of great help to me and my family in dealing with our storage issues today. I geatly appreciate his excellent costumer service!
Donna the manager is amazing! Great customer service! She answered all of our questions and gave us good suggestions. I recommend seeing her!
Donna the manager is a great person!! Very personable and cares about the units. Nice lady and great place!
Great service from Latycha. East in and out service.
Cassie has been an absolute pleasure to work with. I have been dealing with extremely difficult situations all while being pregnant. Her kindness, compassion and smile have been the highlight of some of my days!
Best storage ever.
Cassi is great! She was very informative and helpful when it came to renting a storage unit. I needed a small unit just to store extra attic stuff! Clean property!
Personally, I didn't have a bad experience with this company so far. The manager was helpful and helped whenever our unit didn't want to close properly. This Storage center actually calls you about your payment of the unit if they see you didn't pay it early on in the month so that's pretty good. I think the only flaw with the storage units is that the building itself has no WiFi hot spots. Literally a dead zone inside, no phone calls in or out.
Donna the manager was great. Very relatable, knowledgable and helpful.
Great place especial y Desmond and cassandra
Desmond was great help today clean place
Jeannie S. Helped me today and was very pleasant and helpful. I wax very pleased with her customer service skills and she seemed like a veteran instead of new!
The customer service was awesome! And the prices cool!
Paul and Donna the managers were courteous and kind. Paul is knowledgeable and helpful. Highly recommend!!
I must say they were very nice and understanding friendly.thank you for all your help
Donna, the manager, is an absolute angel. She was able to recommend the perfect room to suit my needs. I am absolutely delighted to have met her.
Paul the manager was extraordinarily helpful in getting my storage situation resolved. Very professional and a pleasure to work with.
Donna, the manager, was amazing! She made the experience simple, was straightforward, explained everything... great experience!
Just want to let you know this employee is fantastic personality and enjoyed our visit and very helpful thank you
What size units are available
I got a unit in November of 2018. I’ve had issues at times at this location, but nothing major. My main issue before today was not enough moving carts. Once I waited for almost an hour for an available cart. Today I received an email stating Public Storage is raising my rent for my unit. I understand rates can be raised, but $25 more??!! Actually it is more, because the rent tax is also going up. I rent one of the bigger units, so this is a big hit for me. I truly wish I knew before I chose this place that their rent hikes are so steep.
Have a unit at this location and I was having issues with my lock and Paul came out to help me and was very pleasant and professional.
The staff at that location have been so polite and have been helpful. In a time of stress with a big move they definitely put a smile on my face and give a good laugh.
Staff is polite and attentive. Facilities is clean and well maintained.
Desmond greeting me with a smile and was very helpful. I was having a bad day but after speaking with him I knew the rest of my day would be great. This location is very clean and friendly.
This was a great place. The staff walk me tho all the options and price. i would highly recommend them. Great place to store my stuff as i do renovations on my home. You should go and check them out.
So happy with public storage one of the most friendly and courteous staff every. They are so knowledgeable about everything not to mention the fact that the gate always works. Have been to other storage uh nit and the gate it stuck open. My stuff is very secure here.
Great storage spot. No regrets! Would rent from them again
This place is the pits, the bathroom periodically has no toilet paper or soap, it's like they are punishing you for using the facilities. Supplies are put out on Monday which is supposed to last the week and if they are finished during the week ah well!
Appt for unit and when I arrived one was not available. I settled on a larger one but didn't get the same deal. Nice facilities and hope it works out. Bring your own dolly as they are always hiding somewhere and not available.
After a day of searching and looking at different public storage centers this was by far the best one in the area. I went to a total of 3 public storage facilities and two of them were not great at all. This one has great air conditioning and keeps the temperature at 80 degrees at all times. Front desk is very helpful. Facility looks new. If you live in the Greenaces / Lakeworth area this would be a good place to store your stuff. Prices are competitive.
Renting with Cassi at this facility makes the process painless. She is a pleasure to work with and her customer service is impeccable. I recommend this facility for all your storage needs.
The service here with Yolanda an Dezmond was awesome there customer sevice was so good they deserve a raise...
Every six months they are raising the price on my storage unit
Yolanda provided me excellent gold star customer service . She know what she is doing. I left here feeling great
Your employee Yolanda was very helpful to my family & I when we came to move our stuff in storage. Yolanda provided great customer service since I been here 2017 . I enjoyed my time here because she always took care of me. She was very knowledgeable & informative about prices, renting, about the security of the place & she answered any & all question I might have had. I will definitely be tell people about this place...
Josh was excellent and made sure I understand everything and was very comfortable with my decision, glad I choose this location.
Paul was very helpful he help me get the space with very little problems Property is very clean
Cassi was friendly and very helpful. She made the process easy
Service is AMAZING.. Cassie is the best ever.. and drew is very helpful aswell.. Highly recommended facility..
This place is great, easy to get to, the place is immaculate, safe and secure. The staff is right on top of their game. They answered all my questions and it could not have been easier. The online prices were honored and I got a great deal as well.
They increased my rent by more than 15% less than 6 months after I started rented.
OMG!!!!! The absolute best agents ever Denise and Yolanda. Very patient and understanding. Ensure we got everything handled before they left. They definitely deserve a raise. I would refer any and everyone to this location and company because of thier work ethic very great service.
Wow I must say my experience at this location was superb Denise and Yolanda went above and beyond to locate a storage that will fit all of our furnitures .... they’re are very patient and helpful #Great Employees # Excellent Service Thanks again
Ms Denise and Ms Yolanda are awesome!! Five STARS OF COURSE.
I really loved my experience at this location as it was hassle free and seamless. Yolanda is a great customer service person and she explained everything to me regarding renting storage space. everyone i had interaction with at the location was very friendly and helpful. i highly recommend this location.
The manager Kim was awesome to work with. She is attentive, friendly and efficient. Her attention to detail was impressive. The place is clean and easy access. Thank You Kim!
kim help my wife to find the best size unit at the best price, plus this location is very convinient for me and the price is very good for my needs
Most convenient location for us, buildings are super clean and managers Kim and Yalanda made this process so easy, thank you girls, definitely great location for you storage needs
Impressive facility. Super clean and professional. Yalanda at the rental office is a top notch rep. She's an asset to the store and gets 5 stars all by herself from her thorough information on Public Storage to simply making the experience there an inviting place where you want to store your things and come and go.
Carolyn was very helpful and made this a quick and painless experience. The facility and grounds are very clean and well kept.
Great place!!! All employees are funny and caring
I typically think of public storage as simply a place to store unwanted items, I never imagine customer service was this good. I rented at 25820 a few months ago, Kim, the property manager assisted me at the time. Her knowledge, professionalism and attention to details was exceptional... I am sold!!
Great location , clean office, and great corporation!
Do have parking space.
The manager is kind enough and professional enough to help us with our unit. She provided us an excellent service! Thanks Kim!
Exelent service from KIM good customer service very pleasant & friendly 👍
Kim Wallace went above and beyond to ensure that my situation was resolve in a timely manner. She did a follow up phone call to keep me informed as to what was going on. Very rare you find good customer service anymore so I was very appreciative. Thank you kim.
Yolanda provided the most enjoyable, informative and productive customer experience I ever had. Yolanda is standard by which all Public Storage customer service employees should be measured.
Kim was very knowledgeable. The facility was clean and the staff was helpful
Erika was a great help she went beyond my expectations thank you a d i even came late 😀
Sabrina was very helpful, she answered all of our questions. she was also knowledgeable about the public storage. Awesome job!!!!!!
Kim was extremely helpful and knowledgeable. Helped me pick the right unit size. She was very friendly and always smiled. I would recommend this facility to others. Very clean and well maintained units.
I found the staff unaccommodating to our needs and understanding. They were rude and very annoying. Stay away. Plus they feed feral cats and it’s disgusting.
Sabrina was awesome she was always ready to help everytime I visit
Amazing staff! Kimeam and Stacey helped me find the right space for the right price.
The ladies here at Public Storage ( Sabrina & Kim) were great! They were polite, friendly, helpful, and very knowledge about finding the best unit for me.
I would like to highly commend Sabrina and Kim for their unwavering commitment to customer service at Public Storage on Jog Road in West Palm Beach. It is very rare that you walk in to a public corporation and the staff is literally going over and beyond their call of duty to help you and that's exactly what Sabrina and Kim gives. And it doesn't stop there, I was completely blown away by there knowledge of the company's policies and procedures. They knew the answers to my questions before I could ask them. More important and above all, the moment I walked in, you could tell they were excited about helping me. It was completely genuine!! This is the kind of awesome customer service that keeps customers coming back! Because I truly believe people don't come back to company names or buildings. They come back to people!!! Awesome job Sabrina and Kim!! Keep up the great work, see you soon!!!!
Sabrina provided with excellent customer service . I would highly recommend this place to anyone that needs storage !
price is great, but security of the place is questionable. this is a new facility which is very nice but the front sliding door is broken and the key pad for the elevators is always override.
Yalanda was a great help awesome customer service highly recommend this storage unit for the great service 5stars in my book wish they had more stars
My gratitude and appreciation to Sabrina and Yalinda for there excellent service and attention. Thank you so much.
Sabrina was so kind and helpful. She always had a smile and was professional and knowledgeable about her job, leasing paperwork and the storage facility. I am very glad to be so close to this Public Storage facility.
I was looking to rent a unit at this facility and I must say I was very impressed with both the facility and the staff. Sabrina And Kim tended to my needs. After telling her what I was looking for she questioned me on what we were storing and suggested a unit that would fit our needs. They was very efficient and searched for the best possible rates. I must say my visit to the office was awsome thank you guys.
Kim was extremely polite and helpful.
Waow, our experience here was amazing !! Friendly environment.... great staff. The new storage building is truly beautiful and safe for our valuables . Highly recommend this area.... Kim and raveen helped me through this process... thank you ladies.
Excellent and friendly service, and beautiful new facility! Highly recommended! Six stars!!
I called this location before I drove up to them. I spoke with Kim. She was very helpful and pleasant on the phone and even more pleasant when I went to see her. She was very helpful and knowledgeable and a sweetheart to deal with. She was even very conscientious and attentive in telling me to watch my step where there were small little obsticles from the contruction of the building or the track/runner in the ground for the gate. She rocked!! I would highly recommend this location and asking for Kim!! You won't be dissappointed! ;-)
Love this place! The girls here are awesome. Jaymee was so friendly and accommodating. I had reserved a size over the phone and when I got there she asked me exactly what i would be storing and then we checked the size and she let me know it would not be big enough. Thank god for her because I would have gotten the smaller size and on move in day my stuff would definitely not have fit. Highly recommend this location!
Solid. Personable. Efficient. Jamari and Stacey are great!!!! I would give the new building a 3 star rating because of the obligated expense of a new lock...but I understand the business aspect of it.
The people were very helpful and nice mesha and jaymee took care of us also I spoke to Pedro over the phone he was very nice and understanding and took care of me I thank him
This location was just recently renovated and a new building is about to open. Staff is very friendly and very helpful. Clean property and in a perfect location.
Came in to ask a few questions about storage spaces and the two ladies in the office today we're very friendly, i will be storing with this company later on this week.
This property is very clean and the staff is exceptionally friendly. Jaymee, Denise and Chris have a fantastic sense of customer service. Definitely the place to get a storage unit!
Jaymee and denise are amazing. Very helpful, very friendly, would highly recommend checking the place out! Don't want to leave!
Denise and Jaymee are extremely helpful, I want to bless Jaymee and Denise on their kind hearts and generous attitude. This is a great place to rent. Stop in and ask for those girls and they will surely help you out.
I was renting from this location for 8 months it was a great property the manager Vivian was very friendly and was great solving any problems I had
I came in to look for prices for storage units and found out that they sell boxes and supplies this I didn't know previously when I came in the girl cassie was very nice and knowledgeable about everything thanks for everything
Thank you ladies for AWESOME customer service. I need help with finding the more approach space for the things I had. Ms. Jaymee gracely took time with me to find the perfect space.
Great customer service. I came in last week to get a unit and Jamie made me realize that the unit I was getting was too small. She suggested a different unit and that also I qualified for the $1 promotion. Everything was in my price range. This property is clean and well maintain. You wont be disappointed!
Great people , very clean, friendly , they make you feel like family. Great place for storage. Will only use public storage for storing my items.
I was looking for a climate controlled storage unit. I spoke with Jamie. She did not have any size spaces I needed available but, went 110% above and beyond to find me another location of my liking and even booked it for me. She was so nice I'm sorry I'm not at her location but, I will tell people what a great experience I had based on my contact with Jamie.
Jayme was extremely helpful and patient;She was sure to give us the best advice and stayed until we felt comfortable. Loved her service!
Jaymee was kind, professional, and a treat while serving me. She straightened things out when I was looking for an online deal, recommended the correct storage space and accessories for my things, and did it all in a quick and orderly fashion. Thanks so much!
I want to thank Sharon for Great Service at the Public Storage, She really really goes the extra mile to help.
Have had units since 2007 - friendly and efficient staff and management.
Excellent customer service. The people in there is very nice and caring I would recommend public storage to anyone.
Sharon and Lydia you guys Rock. Wonderful place nice and clean.. Very nice ladies. Thank you guys
Super place, clean, affordable and easy to access. All staff are super nice and very helpful. Highly recommend.
Thank you so much for help with moving my daughter and I into town Sharon at the Jog Road branch of Public Storage her service is impeccable and would highly recommend her advice the facility was safe clean and very efficient
Very convenient and clean and good service
Our company has been using Public Storage for many years and has several units there. It is clean, and our experiences have always been good. Sharon is extremely helpful and the customer service is excellent.
Excellent customer service! The front desk (Sharon) was great helping me with great attitude. Facility was cleaned and safe.
Very clean property, very friendly staff Sharon was very sweet and helpful i didnt even know there was a trainee until he told me very professional & a very informative experience. Will definitely recommend this location.
They have great customer service. I'm looking to move and I needed a near by storage unit. The lady and the trainee were very helpful. Great experience.
We are repeat seasonal customers: despite many local options, this Jog Road facility is well maintained and has superior accessibility; and Sharon and her crew are always pleasant and helpful when needed. -- Andy & Bobbi Rose
Sharon is so professional and helpful. Her and her staff are keepers
Another year of great service. Well managed facility. Sharon and Bill have been extremely helpful during the times that I have needed to change lockers, courtesy calls, and providing accessories to storage. To everyone employed at this location, and to all the customers-- wishing you a very happy 2016.
joy was very nice and did a great job on my set up of my new storage unit. great job joy, thanks so much.
very friendly, faciliy was very clean n well kept up. If you had any questions or problems Sharon would answer them. If anyone needed storage would recommend them.
Excellent location and customer service! Sharon was very knowledgeable and helped to make this process very simple. She had exceptional customer service skills and deserves special recognition for her outstanding dedication to her job. She even called a few days later just to make sure everything went well. The location is very clean and secure. So after comparing prices I was glad that the least expensive storage was so well kept.
I love this Public Storage location. The staff Bill, Sharon, and Jalena are very knowledgeable and helpful. Their Customer Service is amazing!!! I love the optimistic attitude they have!!!
Bill took great care of us today. Went through all details with us showed us the unit and we rented. Bill was very accommodating. Thank you Bill, Susan and Rick Noble.
Very friendly staff.
The manager and the staff were amazing and were so helpful to us. Thank you for making our move such a great experience!
Called to inquire about a storage unit and Sherrel helped me out. She was very friendly and very helpful on the phone. She explained everything in a professional manner and gave me all the information that I needed to rent. When its time for me to rent I will return and ask for Sherrel to service my account because she was very helpful. I will see you soon and will tell others of your outstanding service. Thank you Sherrel.
On 4/22/15 I had to store items and was helped by Mike and Sharon. They went above and beyond to make this experience far less stressful. Mike even came out to help us carry a large and heavy carpet. I would recommend this facility to anyone.
The rental experience was fine. The staff is very knowledgeable, and professional. We toured the property, everything was explained. I visited my unit. It was very adequate. Clean, well kept, well secured and climate controlled. Jaymee, my assistant was excellent, as well as the other staff members. All in all, a good experience. June 5, 2015: I have been renting my units for a few months now. Knowing that my stuff is safe and protected from climate is very reassuring. Staff has been outstanding. They have gone above and beyond to help me. I am grateful for such trustworthy and kind people. Thanks Public Storage!
Great experience in renting a locker from Mike & Sharon at Public Storage at Jog Road near Okeechobee. They both made the rental experience easy and efficient, they were pleasant and found them to be helpful and straightforward. The facility is new, clean and well maintained; easy to get around and easy to navigate. I would recommend them in a heartbeat!
Excellent and courteous staff and service. Very clean and well kept facility.
Clean and great service will be a returning customer!!!
Clean, organized and friendly service. I will definitely refer friends 😄
Sharon is extremely nice and very knowledgeable and after seeing me one time knew me by name the second time I came in. The place is very well maintained and always clean. Would reccomend it to everyone.
Sharon and Akelia were very helpful and knowledgeable. They will help you with any questions or concerns you may have. I highly recommend this store.
Sharon. Was so good to me and my family..i appreciated her so much...when i needed a smile she HELPED......thank u so much ...simmons and scille family😘
Sharon at Public Storage was unbelievably helpful when I ran into a problem, and because this is such a busy time of the year I expected that I would not get help. On the contrary, Sharon and her delightful young man who was her helper went beyond the call of duty to be of assistance. Thank you Sharon for helping me, it was more than appreciated. I will be sure to tell interested parties that this is the storage facility to use.
Service and staff was great
I came to this local store to get my daughter items because of personal reason, the two young ladies at this office was so helpful. I'm moving her items to another state and Gloria was so helpful and caring to make my move very easy. Gloria made sure we knew that public storage appreciate our business their and if I got to Oklahoma,please call her or 1-800 if i need another storage. I just want to say; it was a pleasure and I thank her and staff for the awesome customer service given . Thank you
My experience here was great. Very heplful and very explanatory. Also great prices and I'll definitely recommend others to use their service.
Nice services from Ferona with her Beautiful Smile!
Spadreen was great! Very friendly!
The staffs are friendly, courteous, and well professional, a long with that, the facility is well kept and maintain. Overall, they know how to meet your needs and expectation, I would recommend this location to anyone for storage needs.
Excellent customer service and all the space I need. Everyone was very nice. Hope was very helpful, making sure I had everything I needed and that I understood everything in the contract.
I just rented a unit at this facility and I must say I was very impressed with both the facility and the staff. Luna Polynce tended to our needs. After telling her what we were looking for she questioned us on what we were storing and suggested a unit that would fit our needs. She was very efficient and searched for the best possible rates. It appeared that she may be a new employee and I can say, as a previous manager of employees,,that she is someone that I would be proud to have on my team. I must also commend the other two women that with her in the office at the time of my visit. They obviously worked as a team and were all extremely friendly and helpful.
This Public Storage facility is terrific. The manager, Hope, is very pleasant to work with and extremely helpful. I have been in the office more than once with questions and to upgrade to a bigger unit when I needed it, and she has always provided top-notch customer service. Also, when I rented my unit I found it clean and easily accessible. The facility has plenty of light at night, and the gate and cameras provide a good level of security.
Andrea excellent personality very friendly out going with her customers
Just got my storage unit this evening. Hope was great! She gave me all the info I needed before I said yes. Only made my choice easier! I hope my stay with Public Storage is as pleasant as my first encounter. Thanks Hope!!
My fiance and I went to complete our storage rental agreement today and have to comment on the great service we received from Ferona, on entering the location Ferona and Hope were very warm, their greeting immediately told us they appreciated our business. We had to look at the unit we were renting and Ferona was our guide, she was well equipped with the demo of how we should pack our unit and explained all that process entailed. each part of the contract signed was well explained and I have to say on behalf of myself and my fiance, we will recommend your facility to our friends because of the great service from your staff, especially Ferona who took care of out process.
Rented with this place when it was Southern Self Storage. When Public bought them and took over it all went down hill. The place is now disgusting, the people are rude, pricing has gone up 2 times since November and and you can't get anything as simple as a light bulb fixed with the DM approving it , which takes weeks/months. Do not rent here! I know this review will probably be pulled but I hope at least one person reads before they rent here!
Trell and Hope went out of there way to help my husband and I find a stable storage unit for our things as we prepare our home for our new baby! They are always a delight to see on the property!
Trell and Hope did an amazing job working with my husband and myself to find the perfect storage unit for our belongings! They are a delight to see when we go to our new unit!
THE PROPERTY OF 25821 HAVE THE BEST CUSTOMER SEEVICE.. THANKS TO KIM.. VERY HELPFUL...
Trell is really awesome!! He took pride in his work and helped me get the perfect unit in my budget while I'm transitioning from my old place to my new apartment. The Customer service is great and I was amazed by the patience he has due to my indecisive between units. You wont be sorry if you did business here. I will definitely come back and recommend this property to all my friends and family.
I recieved the best customer service ever by Trell ....kedlyne sainmil..thank you..
I really like the service they provided us with . I had one particular employee that really took care of me and my friend even if it mean explaining the procedure again and again,...he took his time to do that ,he has always kept smiling at us ...the name of the person that was helping us was Trell ...
My husband and I stopped in to rent a unit and was told by the gentleman at the counter that it would be over 300.00 bucks. This was a bit too expensive for our budget. So we said thanks and began to leave discouraged, until we we stopped by a wonderful young woman by the name of Hope. She proceeded to explain that we could get a special rate for 1 dollar for the 1st month and the second month would be prorated. WOW .. This was great because we only needed the unit for 30 to 40 days so this was a lifesaver for us. We were about to leave with nothing but thank GOD Hope reached out to us and gave us the information & the help we needed. They would have lost our business if hope had not stepped in to help, she's awesome! That's what we consider Excellent & wonderful customer service and very hard to find that kind of service. I think that her actions is cause for a promotion!!! Thanks Hope!
I was in need to move asap and find a suitable place for my belongings. I appreciate the ability and help that provide Quatrell in order to find exactly the space that I was looking for an able to find it quickly and efficient. Thank you very much. I will recommend to any friends and family Maria Pineda and Jose
Excellent Customer Service!! Hope and Quantrell were professional, organized and extremely helpful in the rental process. It took only minutes and I was on my way. The facility is extremely clean and well kept.
The staff here are very friendly, Hope and Quantrell were extremely helpful and everything went smoothly. Nice property as well, I would rent here any time!
Great Service!!!!!!!!!!! always
I recently rented unit E507U and was assisted by Fred, who did a great job. He was very knowledgeable about the units and explained everything well to me. He was also very friendly. Therefore, I suggest that he should be given a raise. Thank you. Luis Lopez
I was very happy with the property manager Fred. I will be back again for more storage.
I really appreciate fed service to I feel welcome and I will love to come back thank u
Very pleased with the service here, Fred was extremely nice...
Did rental at public storage and Sam and Fred were most helpful. Extremely patient! Will definitely rent and recommed them.
My experience with Public Storage was excellent!!! I only needed the storage for a short time which was perfect for what I was looking for since its a month to month basis storage rental. Upon arrival, I was very impressed with Fred's costumer service and he was able to explain to me in detail how the storage rental works. The facility and the unit was very clean. I will surely refer my friends & family to public storage.