We have been with this PS location for many years and it's always clean and safe feeling. I believe alot of that has to do with the manager Amiee. She has always been welcoming and helpful
Manager Amy (Aimee?, not sure, sorry) always great with customer service and accomodation. The facility could use a little touch up cleaning and repair here and there but other than that it's my go-to PS location.
The rep, Aimee, was professional, patient and attentive throughout the account set up process. I highly recommend this location.
If you don't already have storage here, find somewhere else. They used to raise their rates every year. Well, they started raising their rates every 6 months in 2023. Yes, every six months! Meanwhile, they never have enough carts for transporting your belongings, the bathrooms on each floor have never been open for renters, the elevators are out sometimes, the alarm on the door has been extremely annoying every time I go there (for a very long time now). They can not justify their rate hikes once a year, let alone twice! Nothing has changed in the years that my belongings have been stored there. They supposedly painted once, but I did not see any evidence of it near my unit. Now, they are too expensive for me to afford, but I have too many things! I don't want to move them unless I'm moving them into a house. They don't even offer any small bathroom garbage cans! They do have a bathroom on the first floor by the door, and that bathroom doesn't have a garbage can! It is prayed that there is no dumping of garbage on property, that you are responsible for your own garbage. Don't you think they get paid enough money to offer a dumpster? At least a garbage can! I mean, give me a break! This one time, me and my daughter and I (she was high school age, on a school night) got stuck in the parking lot after closing time. The emergency number on the call box doesn't even answer when you call after hours!!! We would've had to sleep in my car overnight in the parking lot if there wasn't someone on the other side who had worked with a fencing company in the past. Unbelievable!
Aimee has been fantastic and she is very patient and knowledgeable. Fast and great service come see Aimee. Place is very clean and nice
Aimee was amazing and a very patient professional! She is extremely kind and helpful and knows her job very well! I was thankful to have this service! Fast and efficient! Thank you Aimee!:)
Just want to thank you for the great experience with Amy. She was very knowledgeable in all Areas. Answered all my questions, very professional and customer friendly.
Thanks for being so friendly and accomodating.
Aimee, excelente ayuda y muy buen servicio!!
Great service and very detailed. Associate Aimee top service hands down. Made things so easy to understand.
Aimee is extremely helpful and is a great person to work with. Place is clean and great service
Aimee is truly amazing and a very humble person. She is very professional and her knowledge is outstanding. I rented another space because of her personality and willingness to help the customers. Example of going above and beyond. She was out cleaning the property and I asked her for help and without hesitation she assisted. I enjoyed working with Aimee because she is amazing and she needs to be recognized more
David was an Absolute Joy to work with. He helped me find the perfect unit. Go by and see David
Aimee provide great service and she was patient.
Brittany was extremely helpful and knowledgeable
Aimee was very patient, friendly and helpful with me. I would refer anyone to this location
Aimee and the ladies at Jog Road are fantastic and customer service friendly. I come in to make my payment they are very pleasant. Highly recommended for great service
Destiny was very awesome with helping me with my rental. She also helped me with getting my app back up running Amiee was very helpful as well.
Aimee was very helpful and very Awesome!!!! And was MIA!!! Thank y’all very much!!!
La Asistente Mia me atendio con mucha amabilidad a pesar de que No domino el idioma , ella fue muy profesional y posee mucho conocimiento de su trabajo muy agradecida con su servicio y ojala sus demas companeros sigan su ejemplo
Aimee is fantastic and very helpful. My English is not too good but her Spanish is good and helped me out a lot. I’m so glad that I met her. The helped me protect my mattress for the storage. She is very polite and great and her job
The ladies at the front desk were absolutely phenomenal!
Aimee is very pleasant and shows a lot of professionalism. I need a space and she was here to assist. Best experience ever and she is very nice
Mia and Aimee are the BEST hands down. Great service and great personalities. They really helped me out and saving money. Although I'm not longer renting at Public Storage but for amazing service come to North Jog Road. Friendly and clean environment. They are awesome
Aimee, Brittany, Javoni had been amazing and fantastic. Very reasonable prices and great service. I appreciate them very much
Destiny and Love (Lavelle) were terrific. Got mr processed in a totally quick and professional manner. Thank you, ladies
destiny was sweet can nice
Aimee is has always been awesome! Every time i needed help with either moving in or moving she has been incredibly helpful. Thank you for your great service !
Aimee is the best employee I’ve ever done business with so professional and curtious I can’t say enough about her you did yourself proud when you hired her.
Aimee is amazing and has been amazing ever since I rented with Public Storage. When you meet someone with great knowledge and customer service like Aimee it’s a blessing. She is a true leader and very inspiring. I had a situation and she comforted me with her kindness. The place is clean and very nice. I’m going to miss Aimee but you never know I might be back
Great service from Aimee and Brittany. Aimee had been amazing and she deserves a raise. From the 1st day Aimee has been patient and pleasant. Javoni help me today and she was great
Aimee and the team at Jog Road had been fantastic and it’s a pleasure of working with them. I am a returning customer and still amazing service
Aimee was very nice and helpful when I came in today, and she's very nice too 😊🥰
The elevators are out of service so you have to go up and down the stairs! Only one dolly available. Asked to see if I could get a dolly at the front desk but they said they didn’t know where all the dolly were at. I left my storage completely sweaty bc I had to move my things by hand and I am all the way in the back. Unacceptable there should be plenty of dollies.
Faraasha and Amy's customer Service is Top Tier. They are both patient and very kind. Pleasant experience.
Aimee and Faraasha has been superb and they personality is great. Real help and great service come to North Jog Road
Aimee and Faraasha has provided great service and with the language barrier we we were able to rent the space
Aimee has been great with assisting me with storage and pricing. She is very nice and polite. I really appreciate her. Highly recommended
Aimee was very kind patience and helpful …great service keep it going …
Jina was superfragalisticexpealidocious with my rental!
Gina was awesome answer she helped me great customer service
Aimee was very professional and courteous! She provided excellent customer in assisting us. Highly recommend associate!
It was such a pleasant experience. Aimee was great. Thank you
Had a wonderful customer service experience with Aimee at the public storage. Very helpful and resourceful.
Aimee, Is sent from heaven and I’m not joking. I came in in the midst of frustration and a rain storm outside, she calmed me down through all that mess and helped me out in such a timely manner(no kidding) she answered my questions and even gave me insight on things I had no knowledge of being a first time storage user. I pray the manager see’s this and she gets employee of the month because we don’t have these type of people around any more. Thank God for Aimee!!!!
Aimee is great and she has the best of best staff. They all get 10 stars. A very helpful team and this place is clean. Highly recommended
Thank you Ms. Aimee for your customer-focused and service-oriented support during my time at this storage facility! Your attention to detail & warm welcome is greatly appreciated! I appreciate you & your staff!
Aimee is fantastic, helpful, patient, and kind. She helped me with my rate and plus the property is always clean. She does a amazing job
Kameca and Mia did an awesome job,they're very professional and very helpful young ladies .👍
excellent service.. good quality.. !!
gina was so professional with exceptional help great customer service
Great service very friendly and helpful team! Amazing front desk team
Aimee has been extremely helpful in helping me to look find the right storage. She is very nice and patient
I went to public storage and Aimee helped me. She was very helpful in setting up a new storage and closing an old storage. She answered all my questions and she was very professional and was very patient with me despite all my questions. I really appreciate it
Have had a space for a few years nothing but great experience. Clean spaces and office staff always friendly and helpful. Aimee was beyond amazing!
Good customer service Aimee she was so nice
Aimee and the ladies has been fantastic. They helped me save a lot of money and thus place is very clean. Thank yiu, Aimee and team
Aimee has been great and she really helped me out. I appreciate her
Once they get you as a customer, they will continue to raise the rates. but YOU are a valued customer which is a LIE cuz if you are valued customer your rates shouldn't go up once they get you!!. At least give you a discount for being there 5 6 7 years but no. This place is pathetic.
Bring your own LOCK $20 SCAM😱
Thank you so much Aimee so much for helping me with my storage. You are the best and your customer service was amazing!
Aimee is a very kind and professional work
Great service from the ladies. Aimee is very patient and the place is clean
Great service, support and patience
This is our first time renting a storage unit. We arrived on a Sunday afternoon and was greeted by Mia. She was personable, very helpful and took us to view the different size units. She explained how the storage units work, how they are billed, how to access the gates with the app and more. Since our rental we have encountered her on several of our visits and has greeted us and offered her assistance. She usually works alone and is always busy cleaning when not needed at the office. She is a loyal and productive employee and an asset to this location.
Marie
Aimee and Mia has been very patient and they are extremely knowledgeable. Place is nice and clean and thy both make you feel comfortable and knowing your stuff is safe brings joy. They are always on the property making sure everything is going good. Highly recommended
Aimee is awesome! She has a very sharp eye and knows her stuff. We really feel our belongings are safe. I would recommend this storage place anytime.
Opened a new storage at this location and Maya who was attending us was very helpful in every question we asked very positive energy!
Great customer service from Maia
Aimee is amazing, amazing, amazing I can say that all day. She is very respectful, knowledgeable, and caring. Just be glad she is apart of your company. She made our move super easy. Property is very clean and the lighting is great. Great pricing
The employees was the best. The customer service was excellent and everything was definitely explained to me.
Aimee and Mia had been amazing and both of these ladies are very kind. I appreciate everything that they did to assist me and my Son. Great service and very professional. This public store place in Okeechobee and Jog Road is highly recommended. Place is very clean and the prices are affordable
If you’re ever in need of anything and I mean anything..Go To Mrs. Amy!! She showed so much more than generosity and care while I managed my unit on and off every couple of months. This woman has helped me more than anyone will know. Thank you for helping us Amy, truly! Someone give this girl a raise!!
Aimee at this location is very nice, respectful, and helpful. She is very good at her job and is very noledgeable.
The ladies Mia and Aimee has been great with assisting me with my concerns about my billing. Great place to rent and excellent service. Property is always clean and Aimee saved me some money by me downsizing. Mia is very friendly and kind with their positivity and hospitality her at this location makes me feel at home. Great and loving atmosphere
I would rent here any day! Aimee is absolutely amazing. She took care of every need that we had. The staff was always great at communicating. Always on top of when we had a concern, it was always taken care of. We appreciate all of the kindness and help from this place! Highly recommend if you’re looking for a storage place.
Aimee was very pleasant and understanding. Have great customer service skills
Chainy and Aimee has been great. Made move in and app downloading very easy
Aimee is the best hands down her customer service is out of this world she goes above for her customers she’s phenomenal and I just wanted to shout her out because she really didn’t have to go above for me the other night and she did generosity really does go along way this is how you bring and keep customers THANK YOU AGAIN SO MUCH AIMEE WE NEED MORE GENEROUS PEOPLE LIKE YOU IN THIS WORLD.
I really appreciate Aimee at the desk. She's very helpful and pleasant each time I've visited and the place is always clean. It's been a great/easy experience and I just decided to move to a bigger unit.
Aimee and her staff are amazing. Very helpful and very good on their customer service. They make you feel like family.
Chainy was the best!!! We really appreciate all the hard work she provided for us over the last couple of weeks. Thank you for supporting our church.
Chainy, Aimee, Mia, and Ruah are great. They all go Above and Beyond to help customers with our storage needs. They are all very pleasant and it's a pleasure speaking with them when I enter the office. I feel very welcoming. Property is always clean and the management team here do a lot excellent job. Well. Property is highly recommended done ladies
Aimee has been and still is amazing at her job. She is super nice, smart, and always tentative to customers needs. She is a GREAT I mean GREAT example of customer service. She helps as much as possible. Generosity goes a long ways and she very kind heart. I meet Mia and Rush and they are very nice. The property is very clean and well lit. I really appreciate the smiles and laughter when I come into the store. I feel so welcome. Chainy and Trinae are super nice and funny also. I have great time when I speak with all the managers.
Literally STUCK here right now. No emergency number to contact. We didn’t realize the time while we were organizing our things in the unit, went to go leave and it tells you it’s after hours and to call a number to open the gate. IT DOESN’T EVEN WORK. We had to call the police for help. Completely ridiculous that they have no way to contact an actual person in a situation like this.
Aimee is and has been FANTASTIC in all the work that she does her at Public Storage. She is a great asset for the company. Property is always clean an
Aimee has been excellent and great customer service and remarkable service
Aimee was fabulous. She made everything so easily and uncomplicated. She is kind and patient while keeping a smile at all times. Thank you so much for your help and service.
Ms Aimee and her team are very friendly and helpful I was so pleased with the service I received. They went above and beyond to help me.
Excellent customer service!!! I recommend it 100%
Aimee was very helpful in her services.!
Welcoming, patient and knowledgeable. Excellent detail in the process and changes that went along with what I needed to get done, while staying within my monthly pension budget. Just truly grateful that I had Aimee as my go to lady. Very calm demeanour which is very rare these days. Blessings
Aimee, the property manager at Jog & Okeechobee, was extremely helpful and understanding in what I needed. She took her time to explain the options that I had in securing my property. I have never experienced this level of professionalism and care. I hope she stays there for a long time because it makes me feel like my property is in good hands.
Aimee and Chainy has been helpful by helping me log in the app and setting up my new account. Great workers
Aimee and Mia was great. I rented at another PS and came to this location for assistance and both of these ladies went above and beyond to help me
Thank you ladies for your assistance. Aimee and Mia I appreciate both of you
Excellent customer service! Every time I needed help I was served promptly and effectively! Definitely coming back next time I need temporary storage!!!
Aimee has been a joy while I have been renting here. There are so many great things to say about her. Her customer service is amazing and seeing her interaction with customers and still wonderful. She is very patient and understanding. She is amazing overall and I will miss being here.
Aimee has been great with helping us out. Highly recommended
I’ve been using public storage for years and I’ve never had any issues until recently when corporate increased my rent tremendously. That being said, the staff is amazing. Between Aimee and chainy, they’ll take care of you and make it almost worth paying the price.
I was recently in there to transfer my unit (it’s currently cheaper to get a bigger unit) and their system was down…with most places, the employees would have a detached “there’s nothing I can do” mentality, but not these two! When I tell you, these ladies were working OVERTIME to get things done. I felt so bad for them, but yet so impressed at how professional and calm they handled themselves. I seriously think Aimee deserves a raise!
Aimee chainy was awesome they helped my husband I with great customer care.
Aimee was really helpful for the process of getting my storage unit
I’ve never rented a storage unit before and my anxiety was high walking in. As soon as I walked in I was greeted by Chainy & Amy with a warm welcome. Chainy assisted me and I couldn’t of been happier. She is knowledgeable and has a great personality. Thank you for making my moving process a little less stressful!!
Mia has been amazing with assisting us with a new storage space. She is very nice and patient. Highly recommended facility
I rent at another location and needed assistance. Aimee was able to help me download the apps and all the questions that I had. She is perfect for the company. Thank you Aimee for your kindness and generosity
Aimee has been great. She helped me save money by downsizing to a space that I needed. She is very professional and friendly. Great location and clean facility
Well lit, easy access, helpful staff
Was an absolute great experience, the property manager Chasing was awesome,helped every step of the way, & this is a very clean location, definitely happy with this choice, & awesome customer service!! Very professional & kind
Spoke with Aimee and she made the process quick and easy. She was very polite and informative. We had been looking for a storage unit and kept getting the run around from other locations. We are very happy with the service she provided.
This review won't even; will or can explain
how Miss Aimee is absolutely passionate on her job, the way she helps people, as she is the manager onsite, for the Jog Rd., location; she actually maintains her facility in a mint condition, clean, with the most nice, and professional customer service; she runs this location as only, the best of the best; this facility, as my family and I we spoke about it, without any doubt is the greatest Location in the entire area from other Public Storage Locations, I feel like; I or we, have the authority to say this, and recommend Miss Aimee Location, because I rent in 3 other "Public Storage" facilities, and no other one; runs perfectly, as the Management of Miss Aimee provides to and customers in the facility over Jog Rd., very close with the intersection to Okeechobee Ave., my family and I; really consider, we are absolutely lucky to found a very Blessed lady, who provided to my family and I; the Bless she carry on her; to all of us, in order to interact with such knowledgeable Manager, sweet Bless Miss Aimee, who is able to transfer Bless to other people and families, who experience some
rough times, but Miss Aimee, is the perfect
Manager to deal with, because she always will come out with a solution for the people, We wish to Miss Aimee all the best in her career; to the point, to say she should be, and manager to deal with, because she always will come out with a solution for the people, we wish to Miss Aimee all the best in her career: to the point, to say she should be, and escalate, as she deserves to be a Regional District Manager for "Public Storage" in the entire South Florida Locations; because she also deserves a Quadrillion points in a such huge Nationwide Brand as Public Storage
Earned and possesses the biggest name in
the entire U.S. Country for the Storage
Product; for all the people in USA, hopefully
our words will reflected soon or later, in a
good and strong recommendation to take it;
directly to the highest levels in this huge
corporate Brand for Storage Services talking
and really to pay attention to proceed and
rewarding our Best Manager Miss Aimee in
the entire prestigious Brand "Public Storage"
Corporation, in USA; once again thank you so much, to our Best Manager Miss Aimee for her outstanding contribution, her loyalty, her absolutely and extremely knowledge in order to handle situations, and really create
solutions; in such hard economy, and inflation; as many families in America are confronting right at this moment; God Bless you Miss Aimee, We really appreciate everything you do.
The Best regards,
The Giusti Family
Aimee has been great and the place is clean. Thank you for you assistance. Highly recommend
Aimee has been great and i appreciate her
Aimeee was amazing. She found a unit that fits my needs, showed me the space and got me situated. Thank you so much! Public storage is lucky to have you!
Wow! Ms Aimee the site manger was very proficient, professional and courteous. I’ve was also great knowing she’s been with the company over a decade. It shows in the way she serves which is a blessing. Excellent and timely service after an extremely long travel and shopping around. I’m glad we made the best decision to choose this location. The facility is very clean and peaceful which was a major factor for us. I highly recommend this facility for your storage needs. Tell Ms Aimee Khé Bless says Hi! 😀 she’s usually around being a super worker bee 🐝.
It is a mixed emotions moving out because we have had this storage for almost 5 years and now, we have to transfer everything to the house. I am so glad and proud to recommend this place for its great services, accommodating, caring, and wonderful customer service. I want to comment and special mentioned Ms. Aimee for helping, assisting, caring and providing a great assistance and service. You are so awesome and appreciate you helping me and my husband. God bless you all and Take care! More power!
They were great and our unit was clean and they were extremely nice about everything
Aimee has provided amazing service and she is a great person overall. She has help us to save money by downsizing and finding the perfect space. Couldn't ask for a better manager. Place is clean and we'll lit
Aimee was a delight definelty coming back because of her, highly recommend
Aimee has been great. Every time I come in she is very pleasant although I’m done with my space. She is greatly appreciated and keep up the great service. 20 star service and she needs a higher position and more money
Good storage, has AC units. Clean facility overall . We moved out because we brought a home. Aimee in the office is amazing.
AIMEE WAS AWSOME LOVER HER GREAT COSTUMER SERVICE
Sales rep Chainy was very patient and knowledgeable. I appreciated her positive feedback and attitude.
Aimee has been everything to me that Google said she would be. Never a no and willing to go out of her way.
Ryan
Me & my husband went to public storage on okee & jog, & the person name that help us was Aimee & she was very professional, polite & helpful, she gave us all information we needed & if I can give this review a 10 star I would, thank you so much aimee ur awesome.
Amazing service from Aimee and Labeasha
Aimee has been excellent and patient. Thank you for your great service
Aimee was the best, give her a raise, very polite and helpful 👍
Aimee. Well she definitely knows her job, and she's a very great and helpful person who I will recommend to all my friends.
Aimee is the best. Excellent service
Aimee has been amazing, she is very informative and knowledgeable. She broke down everything for me and is ver nice
Trinae was extremely helpful and knows her job well. smooth transaction
Chainy,
From start to finish she was nothing but amazing. Fast, friendly and superb customer service. She was able to show me several different units of choice that was available in my price range. I would definitely recommend this location if you are looking for great customer service.
Aimee has been amazing and she is very caring. She knows her stuff.
Trinae service with helping me find the right storage unit was wonderful. I’m a difficult time with moving she made this a stress free process
Aimee and Chainy has been excellent
I arrived at Public Storage at 4:16pm and they were closing at 5pm. Aimee acknowledged us the moment we walked in. Once I told her what I wanted to do, she took over! Aimee showed us 3 units, shared information about each unit, and walked us back to the office. She did all that and completed the entire transfer from our current unit to the exact one we needed in approximately 22 minutes. What a pleasure it was to be assisted by Aimee—someone who’s knowledgeable, kind, and emphasizes with her customers! Yes, we moved everything out of one unit and into our new unit in 1 1/2 hrs.
Thank you, Aimee for making all of this possible!
Aimee is super smart, friendly, patient, kind, and very passionate about her Job. She is always smiling and has not changed since the day I met her. Very helpful and the place is clean and I thank her for all that she do to keep the business up. My items are safe and if any issues she will contact you. Great service and excellent customer service see Aimee
Aimee has made my move in quick and easy. Very patient, clean, and fast service. She is knowledgeable. She needs a promotion
Aimee has been amazing and very pleasant. Whenever come I come in she already have my account ready to go. She is amazing
The service here is excellent! Ask for Aimee.
I love this location. Amy and her staff are the BEST!!! 💜😇
Thank you so much Ruby and Meme were so helpful and very nice!!
Aimee has been amazing. She is very nice. The property is very clean. Highly recommend
I had a problem with my payment processing. I spoke to Chainy on the phone she was very pleasant and helpful. Came to the the facility she was the same way. You are blessed to have such a pleasant and knowledgeable employee
This public storage is amazing not only are everyone amazing they go above and beyond for the customers and we had situations such as the system shutting down or the elevator being broken they have done the most to even run and gather my things for I wanna shout out Trinae and chainy for being a great resource and backbone to the team
This place is amazing! Customer service is excellent! Which i can give them more than five stars but you get the point. Excellent service 100% recommend this place 😌
Trinae and chainy was very helpful and patience help me find the right storage space. Thank you girls
Aimee has been great and excellent customer service. Property is always clean and I really appreciate her
Very friendly manager Aimee l and she is very helpful. Pleasure working with Aimee and property is always clean
Aimee is awesome! Good customer service!
Looking for excellent customer services and a great rates. Come to Public Storage on North Jog Road. Aimee is the best
Aimee has been awesome and she is has great customer service. 10 stars
Aimee was super helpful and nice. Her great memory and willing to help was amazing.
If you go to public storage go see chainy she very nice and helpful
I can not ask for a better person which is Aimee. She does a job for 5 people and she deserves a spy for 3 people. She is awesome person, very patient, and energetic. So much patience that she has is amazing. She is a people person and just talking to her alone she is super smart. Public Storage is very happy to have Aimee
Aimee has been great. She is very helpful
Great experience today! Chainy & Aimee were both extremely helpful. They explained the move in process and had me booked quickly. Thank you ladies.
Aimee has been amazing. I accidentally rented at another location. I wanted this location at Jog Road. Very helpful and kind person
Chainy and Aimee has been great and helpful
We had a great experience Aimee and Chainy we very helpful
Aimee was phenomenal!!! So quick and efficient when upgrading our unit. This is why I stay a loyal customer year after year, the service. I’ve never been to a public storage this personable and professional.
Aimee was just great! Public storage can be happy to have her.
It was great! Never had any issues, been here for 4 years and the staff are always very helpful!
Aimee and Sara were beyong helpful and kind, appreciate their help
Aimee greatly appreciate your services and kindness thanks again
Aimee is super nice and very helpful!
Annie was very pleasant and very helpful. She answered all my question. Very smooth process.
Aimee is amazing and she is very helpful. The placeis well litand spacious. The placeis very clean. Great customer service from Aimee
Aimee,
Great personality
Very helpful - Knowledgeable and fast
Amazing service for Aimee. We did 2 review because she deserves 10 stars. Highly recommended by a family member and she said to go to Aimee. Proper is clean and she is knowledgeable. Thank you
I was recommended by this location and to speak with Aimee. She was very detailed and knowledgeable. She is amazing. Come see Aimee
Aimee was so helpful and patient with me for the past year of me have storage here at Public storage. I will definitely be back for future storage. Thanks Aimee
Great experience. Truly recommended. Thanks Janae!
Amee is the best !!! And very helpful. Thank for helping me out!!!
Janae was knowledgeable fun and the process was easy
Trina was so helpful and friendly. She walked me through all the details of the rental agreement and made sure I understood everything before signing. Plus, she gave me a tour of the facility and showed me where my unit was located.
Overall, I had a fantastic experience with Trina at Public Storage. She was so professional and made the whole process stress-free. If you need a storage unit, I highly recommend reserving one online and visiting Trina at Public Storage. Thank you, Trina!
Aimee is awesome she will break everything down to you and make sure you understand.
Aimee is the best front desk lady hands down !
At the urging of a friend I rented a unit next to her. The lady who took am are of me at the front desk was very informative and professional.
Esha & Natalie were extremely helpful! They assisted my by showing me the available units that fit our needs and were super helpful in completing the rental! Thanks y’all!
Aimee has provided outstanding service and nothing compares to the caring person she is
Customer service is not great these days but she made a huge difference. Property is always clean and no complaints. We never know I might return
Trinae had been excellent and she is doing a great jog with assisting me. The ladies are super nice. Highly recommend
Thank you for your extraordinary help and professionalism, Aimee and Trinae.
Aimee has been a great help. I did a transfer and it was smooth, quick, and easy. Great service
Aimee, the property manager was very helpful. During my visit to my unit I forgot my access code. Thankfully Aimee helped me download the public storage app and guided me to access my account. I now can use the app to open the gate without using the code. Thank you Aimee
Aimee has made my experience with Public Storage very pleasant. She is very kind, informative, courteous, and happy. I see all these reviews about her and they are right. She loves her job. It was very clean
Aimee has been a great help. I left and came back and the same great friendly attitude. Clean place and great service come to Jog Road
I’ve had my storage unit for nearly a year and in that time Amy at this location is always so helpful . She’s alway available with a smile and stellar customer service .
Aimee was great! Very profesional and great service!!
Public storage is the best !!!
Aimee is fantastic. The office was closed and it was 6pm and I was at the door with a uhaul. I came from Miami to rent a storage and Aimee stayed to help me. She walked ne through everything and was very patient. She has outstanding customer service which is rare so find. Its always a pleasure when she is working. Smiling, Clean property, and helpful. Highly recommended
One of the best. Great service great staff I have been with these guys for 2 years now no complaints. Thank you guys for your service.
Aimee is the best. I was having issues with my App and couldn't get it to work. She got it working and is a expert in technology. Any issues she can help. She is amazing, friendly, and hard worker. She is always smiling and greets be by my name all the time. She incredible and keeps the property very clean. Ask for Aimee and you won't be disappointed. Ruby is a great helper also. Keep her at this location she is amazing and friendly
GREAT SERVICE BY AIMEE. VERY PROFESSIONAL
Aimee was exemplary employee who is an asset to the company. Very professional, courteous and helpful. She was the difference between what Storage place I chose!
I was very frustrated with the rental process at Public Storage until I met Aimee this morning. I won’t bore everyone with all of the details but I could not execute an “e-rental” transaction because apparently my unit was ineligible for this? I contacted customer service and was transferred no less than four different times to speak with one confused person after another…. the last person I spoke with insisted that I drive to my local Public Storage to complete the transaction. From the the moment I spoke with Aimee on the phone, she presented a very positive and professional demeanor. She informed me that she could not execute the transaction from her store but insisted that she would figure it out on my behalf and asked me to stop in to her store location. After Aimee herself was passed around to several different people inside of the Public Storage bureaucracy, she finally arrived at a solution and I have my reservation :). Thank you very much ma’am for making what began as a nightmare of an experience into a positive review worth writing.
The best service ever Janae quick and made the experience personal and delightful
Page was amazing and very informative!
Sweet Aimee was a delight to work with. I observed her lovely style and personality with other customers as I was waiting. She never missed a beat and was so helpful to me and others. You are blessed to have her as an employee.
Betty was amazing. She was super helpful and made our first time storage experience smooth and easy. Thanks Betty 😊
SHOUT OUT TO AIMEE!! Super helpful always positive energy great customer service and has addressed each concern with tender love and care. Public Storage should be proud to have her apart of their team and I’m sure many others feel the same. If there was a 6 star she’d qualify for 10!!!
Aimee is fantástico and excelente servicio. She helped me out a lot
Aimee is great at what she does she is fantastic
Aimee has been so awesome. She is very knowledgeable and patient. Also very helpful
Absolutely 5 star service!!!
Great attitude. Very detailed and professional.
I rented an unit x 3 yrs. never had any problems or concerns. Very clean. Super secure. Highly recommended.
Aimee help me today . She is awesome. Thank you
Aimee has been fantastic and very patient. She has outstanding customer service. The property is very clean and secured. Highly recommended not only the service but the security with cameras and codes
Sara and Betty are superheroes in the stressful time of moving! I used this place 13 years ago and happy to be back in good hands for all my valuables and belongings. Thank you, Public Storage
Representative Aimee was wonderful and helpful. She was always pleasant and always put the customer first. She is a five star employee.
Aimee has been great with assisting me with my new move in. Great service and very friendly
Aimee has been great with assisting me with my storage bill and I feel very welcoming to know that every time she comes in she greets me and personally knows my name. She is very patient, kind, and knowledgeable. This is what customer service is all about.
Aimee has been a great help and I really appreciate her service. She walked me through me downloading the apps over the phone
Great service from Aimee and Page. Great facilities and staff. Clean as well
Ms Betty was awesome’ & she helped me picked the right size storage I needed. She was very prompt & welcoming I appreciate her a great deal
I absolutely just love the property manager Amy I have Excellent service and she always goExcellent service and she always go above
Aimee, Ruth, and Benjamin has been GREAT. Aimee and Ruth take great care of the property. Property is always clean and excellent service. Aimee is very professional and very knowledgeable. Ruth is very caring and friendly. The distict manager Benjamin is very professional and helpful. These managers are very professional and I highly recommend this place from Stanford Babooram. These managers NEED A RAISE for the hard work of running a BIG property. This is a GREAT team here at Jog!!! Don't change this staff.
Aimee has been great
Her services is amazing. Great place to rent and clean property
Aimee is fabulous as property manager. Her Dedication shows in customer service! Kudos to you! 👍
Love it, customer service was superb.
Thumbs up for Amie she knows how to charm her customers.
Aimee and the staff at Jog Road has been awesome and helpful!!! Greatly appreciated
Aimeee was amazing she really help me allot.
Amiee is the best she goes out of her way to make u happy 10 stars
Aimee is super helpful. Great service and clean storage units.
The staff is very helpful and friendly!!
I just want to say thank you to Amy. She always provides the best customer service. She makes sure the property is clean and ready for customers. It was a pleasure to store my items at this location.
excellent customer service
Somee was a tremendous help.
Sara was wonderful I can’t tell you how welcoming she was and helpful to the maximum it’s outstanding after I had a bad service at the military location when I came here Sara made my day thank you so much
Amy was great! Smooth process and friendly!
Aimee was an awesome help. She showed me how to operate the app and make sure I was aware of location for restrooms. Excellent customer service and I highly recommend you ask for her personally for help.
Aimee and Ruby are the best HIGLY RECOMMEND RENTING FROM HERE
Aimee is the Best Summit and military is rat Box and I never got my paid for my kid's polo shirts and sneakers I never received the 250$ insurance money .Okeechobee and military is going inside of your unit and steal your stuff this has been the best experience I've had with public storage guys if you need a space come on Okeechobee and jog there the best nothing like the rest!!!
Great service since I have been with Publix storage no complaint love them
Aimee and meghan helped me so much and they were so friendly and their customer service was awesome.
Love places great customer service Aimee
It was a pleasure meeting here at Public Storage Amy especially was so helpful and kind and there are in showing me how to open and close the unit and I will rent here again and I will recommend other people thank you very much
Very efficient sign up and move in.
Ms. Aimee was amazing! I appreciate all her help with explaining the product & service. Definitely 5 and because of her I would highly recommend this storage.
Ruth has been very helpful and knowledgeable within the ways she helpful of what she does, and was very professional in her job and confident
Blessed with the customer care of Aimee G, Property Manager,…such a pleasure dealing with her…if only I could find this kind of customer service, in other places…Amazing
Meaghan and Aimee are absolute rockstars! They are so helpful and keep this property beautiful and so clean. They both made my transfer easy and convenient for me. I’d give them 20 stars if I could.
My experience was excellent help.
My storage is at Stansbury and the location wasn't open. Therefore I traveled to the Jog Road location and the store was closed however the manager was still in the office getting ready to leave and she let me know that the store was closed but out of the kindness of her heart. She opened the door and I paid for my 6 spaces. I was very appreciated and she was very helpful and knowledgeable. She went above and beyond for a customer like me. Highly recommended and excellent service. Thank you so much Aimee. We need more people like you
Great service! Clean and well maintained. Thank you Aimee for your excellent service!
A great person for you is a great person for your establishment she is wonderful her service is impeccable it's impeccable so she deserves a raise also but I'll tell you she is great for your establishment wonderful person I am very happy to have her to deal with over some others that have been dealing with she's a great person keep her giv her a raise OK thank you The problem is that the problem says she's a lot
I came to Publix storage to pay my bill I was having troubles with online I came to Publix on okeechobee and jog and Miss Aimee help solve all my problems she was so patient caring and helpful I couldn’t ask for better service
Fantastic in every way possible. I’m a stickler for customer service and I was not disappointed. Aimee was amazing.
Aimee was nice and patient answer all my questions.
Aimee was amazing, she knows so much about the company, she was very patience, and sweet, I would give her a 7*.
I used them for many years and never had any problems. Great customer service.
Aimee was amazing! Excellent customer service!
The property manager Aimee was very helpful not to mention Betty and the other young lady who helped us with a door issue. I would highly recommend using this facility, it's clean...well lit...A/C....24/7 security....a little on the expensive side...but well worth the buck!
Great service from Aimee. She is awesome and has the best customer service. Clean property is very clean and organized.
GM 😊 BEAUTIFUL DAY HERE I TALK WITH A LADY AIMEE AT THE STORAGE YESTERDAY, SHE TOLD ME THAT SHE OPENS AT 9: 30 AM. I CAME HERE THIS MORNING AT 9:43 AM TO GET MY STORAGE SPACE, HER PLEASANT SMILE, HER CARISMA, SHE KNOWS HER JOB LIKE A BOOK THANKS FOR HAVING AIMEE HERE TODAY QUALITY CUSTOMER SERVICE
Very very xontent to find the Clerk Ammie She was 100% efficient and very profesional and nice so she up a Lider!!
Thanks Aimee was a great service, and I would definitely recommend anyone to you.
Aimee service is excellent, gives the info necessary for my decision. Great customer service. Thank you.
Thank you so much Public Storage for keeping my belongings the same way as they left as they came in! You guys we're a big help for me and my family. Aimee was so helpful with anything that I needed! Thank you guys again!
Aimee, excellent service very quick and knows her thing thx
Aime has been great and she is very professional. She is always smiling and very encouraging and has a lot of energetic. She is very customer service oriented. This place is very clean. Highly recommended
Aimee is fantastic and very patient. She is very much appreciated
Great service A+ all the way! Thanks Janae!
Easy going. Fast service. Janae was helpful!
Aimee was amazing. She knows her products and her service was outstanding. She walked me through the process and I purchased some boxes because this place is very clean and the boxes are clean and sturdy. She is very knowledgeable and well experienced and detailed. This business has a GREAT manager and awesome customer service skills
My experience and storage unit Jack wrote was very good thank you so much Miss Amy was very beautiful and nice so thank you so much to
This the best location for public storage amazing customer service and the laday work on the front desk. Her name is Aimee shes the best ever with customers service..
This location is always clean and well kept. Meaghan and Aimee are always so helpful and give exceptional customer service!
Ms Aimee was so kind, SUPER helpful, and delivered such wonderful service. I couldn’t rent the storage unit I needed from her but, nonetheless, she looked for other affordable storage units near by and made a swift reservation for me. She was so incredible she blew me away! Definitely a 5⭐️ Service and amazing human being😃.
The experience on the N Jog road Public Storage was excellent. Meaghan took care of of us and was very professional and helpful. She has excellent customer service. Go see her and the location for your storage needs
My activity with sunshine was always pleasant and she is always professional and Courteous.A delight to it work with. My favorite storage facility of all
Time. Aimee was a delight !!!!!!
Aimee has been great. She is a joy and always brighten up my day. She is like a ray of sunshine and she is a great asset to public storage. She makes a difference!!!
Aimee, the property manager, is the best. She provides excellent customer service, very professional and extremely courteous at all cost. She goes over and beyond her duties to provide superb service. She is definitely a pleasant face and a ray of sunshine to see walking into public storage. She has a bubbly personality and always willing to listen. Thank you Aimee for going over and beyond for your customers.
I had my furnishings there for 14 months until my home was ready. The location is perfect, the building is new with excellent air conditioning. Place is immaculately clean thanks to Amiee and Meaghan which you always see cleaning. I would highly recommend this storage facility.
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Ms Aimee was the best. Great place to rent storage!!!!
Aimee was very helpful and customer service was exceptional!
The manager Aimee, was very helpful in setting up my storage unit. She told me everything I needed to know. Very helpful and friendly staff.
OMG these girls should get a raise in pay... outstanding custome service. I com in 2 the jog rd facility 5:35. I witness "last min rush" ppl (and here I'm 1 of them). MEGAN and MARISSA whr very profsnal, welcoming and so pleasant as they faced us... the last min rush. 10 Stars I say.. best facility experience I've ever had! And they whr still just
as pleasant whn they were done wit me as I walked out at 6:30
Marissa did a great job helping me with my rental an help set the app up for me very professional an informative thank again Marisa for being so patient
The Property Manager, Aimee, is simply the best. I wish more managers had her courtesy and professionalism. She made sure my needs were taken care of and my property was safe. She also went above and beyond to ensure that any issues were resolved! I would highly recommend this storage facility based on Aimee's service alone.
The Property Manager (Aimee) was wonderful and very helpful!!! Great location
Aimee has been amazing. She assisted me with my rate and is very kind and patient. She is very customer service orientate and she is a great asset to the company. The property is well kept by being clean. Keep up the great work
Marissa was amazing!! We had no idea what size until we needed or for how long and Marissa helped us figure ALL that out. She was awesome! She even explained how the pricing would work going in half way in the month and everything. She was AWESOME!!’ THANK YOU MARISSA FOR EVERYTHING!!! YOU ROCK LADY!
Aimee is the best person I’ve met at public storage. All of the ladies are great but I really appreciate Aimee she is great!!!
Great place, everything was clearly explained, and shown. Meaghan was super helpful! Thank you
Everyone at this location has been great. Spaces are very clean and well lit. Highly recommended.
Marissa was great with helping me with my rental process thank you so much Maridsa for Malén it so easy since my Erental didn’t work correctly
Aimee is the manager for this public storage and she did a nice work she was being so nice so respect she walk with me to my unit . I like it I give you 100* I recommend it. Come and rent a storage 😊
Marissa wsa very helpful, informative and friendly.
Aimee is always outstanding at helping me with rental spaces. I have worked with her at other locations as well. She is always making my experience great and pleasant.
Excellent customer service and support
Great Storage Facility- clean and very conveniently located. Staff is wonderful.
Aimee the property manager was so helpful and kind. 5 stars!!
Jeannie was so professional and kind and refunded a fee that helped my mother reduce her fees as she has been in the Hospital. THANK YOU Jeannie
Property Manager Aimee is amazing! A true professional who took the time to help me locate the exact rental unit I needed. She also immediately put in a work order when she noticed the AC system was not cooling up to standard. Her sales skills are top notch and is a true asset to Public Storage or to any other company for that matter. A definite candidate to be in upper management. Way to Go Aimee!!
Aimee and Roesha was very nice and cordial. They both assisted me chosing the appropriate storage space to meet my needs . Also I observed how clean they upkeep the hallway and bathroom.
Thank you ❤
Public storage on Okeechobee and jog the staff is phenomenal Amy is the best she’s very customer related on hands with the customer is she make sure she says value needs stop by to check her out you won’t be disappointing I get Amy at five stars and customers relations skills
I have a great experience and great customer service at public storage by MS.Amiee
Aimee is outstanding representative for your company! She goes way above and beyond fir new customers, like me!!!!! Give her a raise!!!! She so deserves every penny!!! Thank you!!!!
Amy and Brook were amazing. I was in a pinch and they wasted no time to help me out. I really appreciate what they did and how they helped resolve the situation. Thank you again Amy and Brook for everything you did for me. It will not be forgotten
Amy is the consumate employee for customer satisfaction and Public Storage should be proud of
her and show her consideration for her work.
Great service from the ladies in the office. Aimee jas been very helpful and i really appreciate the service
Marissa did a great job helping me with the rental process and to get my gate code to work she was very helpful an super nice thank you for the great experience
The people at Public Storage are not complying with policy and procedure for the customers and are actually breaking the law. There's isn't use allowed of the dumpster for customer trash removal, it's kept locked and lids closed. The sign on the dumpster says no illegal dumping. The outlets are not for customer use I was told by an employee which they clearly are and per policy are for the customers. There is only one water spout intentionally working right in front of the office, only. Lastly, there aren't lights in the North and South direction hallways.
Marissa and Meaghen both helped me find the perfect storage and both provided wonderful customer service. The storage building was very clean and well maintained, I switched from Extra Space storage to Publix Storage and all my needs were met. Excellent job Public Storage.
Marissa was very helpful and informative with the rental process she deserves a raise with the hassle i put her through thank you so much marissa for your help.
Had a great experience with property manager Aimee. Very nice and friendly. She was able to help me with my account. I’ve been renting with PS for a few years. Thank you so much for your service
Quick and courteous service
Amy was so helpful to assisted with my new arrangement and walked trough an app access.
Aimee was absolutely PERFECT. She helped me quick and easy!!