Public Storage Self-Storage Units at 3900 W Colonial Drive, Orlando, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 60/moSmall 5'x10'
$ 60/mo $79Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 60/moSmall 5'x10'
$ 60/mo $80Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 91/moMedium 10'x10'
$ 91/mo $121Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 92/moParking 10'x20'
$ 92/mo $123Best Price Label
- Uncovered parking
10'x15'Online only price$ 117/moLarge 10'x15'
$ 117/mo $155Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 155/moLarge 10'x20'
$ 155/mo $207Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
West Colonial Storage Units Near S.R. 408
Public Storage in West Colonial offers affordable self storage units to customers looking for some extra space on the west side of Orlando.
Located on the south side of Colonial Drive between John Young Parkway and Mercy Drive, less than one mile north of State Route 408, this storage facility has cheap indoor storage units and outdoor storage units. Rental parking spaces and enclosed, covered parking units provide customers with multiple vehicle storage options, as well.
A 5x10 storage unit is a great choice for storing sports gear and athletic equipment for trips out to nearby Barnett Park next to Lawne Lake. With all the gear in one place, there's no stress for getting ready for a get-together with family and friends.
When it's time to turn a home office into a spare bedroom, a 10x15 storage unit is the perfect place to store filing cabinets, desks, chairs and lamps nearby, while families transitioning from a home to an apartment near Pine Hills or Malibu Groves can pack away everything from the kitchen, garage, master bedroom, living room and dining room into a large 10x30 storage unit.
This location's proximity to S.R. 50, S.R. 408, Highway 441 and Interstate 4 make it a convenient storage location for residents or folks commuting from the west side into downtown Orlando each day.
No matter what the storage need may be, this facility – open 7 days a week with a manager who lives on the property – is ready to handle storage loads big and small with great prices.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 590)
Makhalia was amazingly helpful but most of all ,very understanding and kind... She awesome...
Makhalia was very knowledgeable
Makhalia did an outstanding job she needs a promotion and she answered all of my questions, highly recommend!!
Makhalia was just wonderful and walked me through the process of renting a space. Great service!
Makhalia was Awesome
Makhalia, the most wonderful experience I have ever had with a relatively young person, very patient and professional. She needs additional help, bonus and pay raises especially for security purposes, actually an independent franchise would be great. Thank you and Continued Blessings.
Makhalia was very helpful and great with getting us inside our storage unit, would definitely recommend this location!!
Makhalia she is a wonderful person she helped me get my storage she is kind warm-hearted person and she needs a raise thank you Makhalia
Experience was quick easy and cheap! Rosmary was the best help ! Helped me pick out the perfect size unit .
Makhalia thanks for helping us it was very convenient. U guys was very nice thank
Makhalia. GREAT PERSON, VERY NICE AND HELPFUL
Makhalia was very heplful and thorough. Excellent customer service.
Makhalia is pleasantly amazing with a nurturing spirit!! Her professionalism is heart warming. God bless you Makhalia!
Makhalia was very pleasant and helpful. She was also very knowledgeable about all the services and the units available. Took the time to make sure I had the correct size unit for my move.
Makhalia was very helpful with getting me back on my app, I would recommend this location
Makhalia was very polite and helpful. She showed me the storage unit before hand and explained everything throughly for me to understand. I will definitely recommend
Makhalia.... She was helpful cool and sweet
MAKHALIA WAS A GREAT HELP VERY KIND WELL RESPECTFUL IN VERY HELPFUL TO MY PROBLEM GREAT CUSTOMER SERVICE SKILLS I REALLY APPRECIATE IT MAKHALIA
Makhilia was very professional and knowledgeable. I recommend this place
Makhalia was awesome. She help me on everything I needed and beyond. Explain everything and help out to find a solution. Great services. Thanks
Makhalia was very helpful and Great with getting me the right size unit for my needs. Every one should come to this location!!
Makhalia did an excellent job with helping me get everything started, customer service superb
Makhalia was a great help today. She even laughed at my corny jokes.she needs to get a raise . She really knows her job. Thank you as well as her for your help.
Makhalia was very helpful and assisted me right away.. definitely recommend!!
Makhalia is awesome with a beautiful smile and personality. She’s very knowledgeable of Public Storage policies and procedures. Very helpful and answered all my question. Also assisted me with resetting my password. I give her 5 🌟 🌟 🌟 🌟 🌟!!!
Thanks Rosemary for helping me download the app. Keep up the good work.
Thanks Rosemary for helping me get set up on the mobile app so I can access property easily without the hassle, great customer service
Leslie was awesome. I made reservations online and within an hour i received a follow up call from her. Customer service was exceptional! I was able to view the unit and she gave me lots of information. She informed me on the app and walked me through it step by step. Thankyou Leslie!
Makhalia she's amazing She take good care of costumers 🙌🏽🙌🏽
Makhalia was very helpful and had great customer service definitely will recommend!!
We needed a storage at last minute and found this storage was just about the only storage open on Sunday. Rosemary was such a great help and super friendly. Her customer service is unmatched!
Makhalia was very helpful and very good customer service!!!
Makhalia had great customer service !!
Makhalia was awesome! She helped me with details & payments on my late storage fees. She also took the time to call me with reminders so I wouldn’t be charged extra fees! Talk about an angel on Earth!!!
Makhalia GGGGREAT SERVICE!!! Knowledgeable and Friendly!
Makhalia was a great help with rental unit. She was very patient and made sure that I got the right Unit for my budget. Definitely recommended my friends.Thanks again
Makhalia was polite and very professional.
Makhalia has great customer service and had a smile to greet me . Thank you !!
Makhalia did an amazing job helping me get my unit, great customer service!!
Thanks Rosemary for making my move in so easy.
Mahalia service was incredibly great and 100 %
Makhalia great job and personality.very helpful
Makhalia at front desk was very nice and met me w a smile as I was in a hurry , and helped me with paying my bill at the last minute, and answered all of my questions. This is the kind of customer service people want. Thank you Makhalia.
Thanks Makhalia for being very helpful and thoughtful, was very informative.
Rosemary provided excellent service, was very professional and courteous.
Thanks Rosemary for always being there when I needed you even though I hate to leave I will be back if anything.
I’ve been a customer here for a while. Rosemary is very helpful and has always approached me with kindness and a willingness to help me with anything I need. She is a very attentive and valuable asset to the public storage team.
Thanks Rosemary for helping with the app
Rosemary was very kind and helpful.. she made the experience easy and simple.. THANK YOU ROSEMARY
Thanks Ms Rosemary for my unit u rock.
Makhalia was so helpful. She took her time to answer every question I had. They need more employees like her
Makhalia was very helpful with me getting inside my unit today, very friendly and all around kind !!
I rented there for about 10 months and had no issues. The process was seamless from start to finish. The app is easy to use and convenient. Makhaila was very helpful, knowledgeable and friendly. I would definitely use this facility again.
Thanks Rosemary for being such a wonderful employee. Keep up the good work.
Thank you Rosemary & Makhalia for helping me & steering me in the right direction. Positive energy & great attitudes. Keep up the good work!!
Mahalia and rosemary has been very helpful with me moving me in, great place to store 100%
Makhalia, was very kind and helpful, recommend 100%
Thanks Rosemary for helping me get my storage back on track.
Thank Rosemary for all your help.
Thanks Rosemary you are always a pleasure.
Donali, I just wanted to leave a message stating how great he,was me helped me with everything I asked, and he was very polite, and if I would recommend my family and friends with no hesitation thank you so much
Thanks Rosemary you were such big help with my move in even with your office still being worked on. Keep doing your thing.
Thanks Rosemary For all your wonderful customer service.
I have the pleasure of working with Miss Rosemary at Public Storage she was fantastic she helped us get through our process real quickly she's awesome
Rosemary you are such a pleasure to see every time. Thank You Keep up the good work.
Thanks Liz and Dee for helping me rent a space
Rosemary at the front desk was fantastic and got me exactly what I needed.
Thanks Rosemary for all you do keep up the good work.
Thanks Rosemary You are such a joy every time.
Thanks Rosemary for all the help with my move in and I will definitely recommend you.
Rosemary you were such a PLEASURE. Thank You!!!!
Rosemary was very helpful for my situation and help me out a lot very friendly and helpful
EXCELLENT customer care by Rosemary at the 3900 W. Colonial , Orlando Property ! She went above and beyond to help me, contacting her manager. A true sweetheart! Such a breath of fresh air in customer care!
Rosemary was such a great assistance to me and was very helpful with getting my issue resolved!
Thank You Rosemary For all your help with my rental you are the truth. Happy Holidays!!!
Glory Be to God Mrs Rosemary let me brag on this young she turn my day completely around day around. She took care of me and made day. I was have one those day with another location and she went above and beyond and took care of what should have been done at the other location. I truly say that that am blessed to have come in contact with this blessed and beautiful woman of God. She definitely left a great impression on. I’m grateful for the services she rendered today. Keep up. Thank you Mrs Rosemary😊💜♥️
We had the best service with Rosemary at this site. We have had our unit since 1993. We have never had a problem with the site or the company.
Thanks Rosemary for your excellent service today with my storage needs.
Rosemary's very awesome and I would recommend her to everyone.
Thank you for the experience of a rental with you all. I would like to give a special thanks to Rosemary for her kindness and great customer service.
Thanks Rosemary for all your patience. I would recommend you any day.
Rosemary made the whole process so simple and quick. Awesome service.
Ms Rosemary is awesome. She’s patient, helpful and very knowledgeable about her work. Everytime I speak with her she goes above an beyond to provide excellent customer service. If Im ever in need of a storage unit I know exactly where I will go.
Rosemary is a great person to work with. She will go above and beyond for you!
Excellent job Letty
Thanks Rosemary for being able to help me rent a storage.
Thank You Rosemary for making my move in so easy.
Thanks Rosemary for all the help today with my rental. You ROCK!!!!
Rosemary was an amazing help with me locating a storage unit from the begining to the end,she was very detailed with everything,i would recommend HER
Rosemary is the best ask for her u will love the service
Rosemary was so helpful, I lost my son in a tragic incident and Rosemary was so helpful with the vacating process. I really appreciated her help.
The lovely Rosemary was very helpful with the most beautiful spirit and contagious personality.
Just wanted to share my experience with the world about Rosemary. I was having a bad day and called the 3900 branch of public storage. I explained that I put in the wrong address She was very knowledgeable and friendly professionalism at it best. These are the faces and people that public storage need in Order to stay successful. She needs to be in management (if not already) so she can train others on the public storage way on how to do things
Horrible units and only 1 security camera Some units can be entered through another unit. Think before renting here.
Just rented from Public Storage Rosemary was great made an easy process in getting my unit set up
I was serviced at 3900 w colonial drive . I was greeted by Vanessa and she helped us so much 💙 we initially purchased the wrong unit and she helped us find the best unit for our needs . She went out in the hot sun and showed us multiple units . She was very understanding and had such a great personality. She definitely made our process an easy one . She’s such a beautiful soul ! Keep her 💙
I had a great experience with Letty and Jenn. Great customer service.
Thanks Rosemary for all your help your such a great asset.
Rosemary is amazing and very knowledgeable
Shaquanna was very pleasant and helpful! Helped to make my move in as easy as possible! Thanks!
Shaquanna was great and very helpful! Property was clean and well maintained and my move in was fast
Letty and Rosemary did a wonderful job with helping me get set up with my storage unit. They took there time and provided me Excellent service. THANK YOU!!
Ms. Rosemary was AWESOME! VERY helpful I wish I could give her 10 stars!
If you're looking for an affordableAnd friendly very friendlyPublic Storage this is the place3900 West ColonialTalk to Rosemary she'll hook you up with the best price and explain everything clearly.
Rosemary at West Colonial had great customer service
Letty was very nice and helpful with all my storage needs
Letty helped me out with my storage needs and was very patient with me during the whole process
My experience was pleasant at Public Storage, Rosemary handled all my issues in a very professional way, Thank You....
Thanks Rosemary for all your help even when I left and came back you helped me get things right so keep up the good work.
I rented a parking space. Sent an email noticed a week prior to leaving that I would not be using the parking space. Received a confirmation via email and a week later had to call because I was getting billed. Now I’m under collections.
Ms. Rosemary was very helpful and very informative on our storage unit and the policies. I’m happy with the service
Rosemary is the best go talk to her about storage!!! She is the pest!!!!
Rosemary was so helpful with our check in process. We had a large trailer dropping off our belongings and she came out to assist guiding us out the gate. Thank you Rosemary for your friendly customer service
Rosemary was very helpful today at this location great customer service
Rosemary is a very good customer service person, always ready to help people with a beautiful smile 😊 and happy face. She’s very good on what she’s doing.
Rosemary was very kind and undestanding
Rosemary was very nice and helpful
Vanessa was very kind and professional by explaining to me what each bill was for and when they are due
Thanks Rosemary you are on your A game thanks for everything and keep up the good work.
Just letting you all know how nice and how great of a job Rosemary did she has great customer service. Thanks
Rosemary is awesome and very helpful...love her patience and hospitality on
Rosemary was amazing!! When we got to the storage our truck would not fit ans she help us figure it out! This was exceptional sevices! Thank you!!!
Thank you Miss Rosemary so much I learned lots just talking to you , You gave me Answers I was looking for you help me select the perfect storage space. You are very pleasant and a wonderful person to talk to appreciate all your help . You have such a beautiful personality I thank you for everything Keep up the good work you are doing 😊
Thanks Rosemary for being so patient with me. Keep up the good work.
Mrs. Rosemary was a pleasure she made renting the space a pleasure. She was very organized and efficient. She showed what great customer service is all about. She really should get a raise for the work she does at Public Storage.
Rosemary is very professional and knowledgeable about how to help customers. It was a wonderful experience working with her. She is friendly and efficient. She provided fast and excellent customer service. Please give her a raise as it is hard nowadays to find people like her who really care about giving excellent customer service.
I truly appreciate everything Rosemary did for my wife I while we were moving. Being new to the state and still learning how to navigate and having someone friendly and willing to be more than just her job title is a beyond a step of customer service.
Thanks Rosemary every time I come to rent a storage you are absolutely amazing. Keep up the good work.
Rosemary helped and guided me the whole way. She worked me through my options great customers service
Ms. Rosemary is excellent. She went over and beyond to help me. Need more people like her in the world. Thanks again Ms. Rosemary for your help.
Rosemary has great customer service and great personality. Thanks for everything
Rosemary has EXCELLENT customer service she deserves 10 stars. Thanks
Thanks Rosemary for all your help. You Rock!!!!
Rosemary was awesome thanks.
Customer service with Rosemary was very wonderful today.
Michelle got me in & out with out any issues great person she loves what she does and thats a great job at her job
Amazing service and excellent options. Definitely recommending to others who need an easy storage location.
My stuff be here and stay there
Thank you Rosemary for being so patient and kind with me you are amazing.
Rosemary provided me with excellent customer services
I need rent a space,. Do you have one available ?
Rosemary was very kind, helpful and knowledgeable.
We've had our unit for six months and our rent more than doubled. From $50 to $113 for a 5 x 10 unit. Will be taking our things elsewhere.
I had the pleasure of dealing with Rosemary for all my storage needs, from purchasing packaging materials to the rental of the unit. Rosemary was friendly, knowledgeable, and professional throughout the process and our frequent return trips. I highly recommend Public storage for any of your storage requirements.
Moving is stressful on it's own and having to put you entire house in a storage unit is not fun! Thank goodness for Rosemary making this experience so easy for us. I reserved online and she quickly got us in and made this so Hassel free. Thank you Rosemary! We appreciate you!
Thanks Rosemary you were very helpful and keep up the good work.
Rosemary was "GREAT" She was patient, she has a pleasant personality, and she's definitely a people person. I would definitely recommend public storage to my family and friends.
Visited the Public Storage store on Colonial Drive and rented a unit from a delightful and courtesy worker name Rosemary. Excellent customer service at it's finest. Great Job Rosemary and keep up the good work.
Thanks Rosemary for all your help you are 1 of a kind. Keep up the good work.
Jenn you were very nice to me thank you for your service
Thank you Jenn youbare very kind
Rosemary was super helpful!!
Oh my goodness thank you Jenn for all your help you are such a sweet heart great customer service
Wooow i am blown away how nice you are you made my move to orlando very wasy thank so much jenn
Thank you so much Jen for helping I was so confused
Thank you so much for all your help Jenn youbwdre very patient with me
Thank you Jen for helping me set up my app you are awesome
Jen thank you so much for helping me
Customer service was friendly, she provided and explained to me with all of rental payments and show me how to get access to open the gate from phone that was great. Also how to access my account and other she was great. Very satisfying.
Thank you Jen for all your help ☺️
Gen was so sweet and helpful.
I've been here for years this morning I was greeted by the brightest smile thank you jenn for awesome service
Jiji was very helpful and knowledgeable. The sign up process was a breeze because of her! Thank you!!!!
I just have to brag about Rosemary at Property 20136. She is the best customer service agent in the game..Rosemary is very knowledgeable about pricing and the sizes. She was patient and understanding with us. Rosemary did an excellent job in assisting us with the right size unit my family and I needed... She went above and beyond what I expected... Thank you for great service.
Very helpful, Daniel W
Rosemary did an amazing job! She even switched me to a better unit! What a life saver!!! Thank you again so much! I had to make sure I gave you 5 stars!
Ashley and rosemary were so helpful getting me the perfect space
The young lady who helped me made this so easy and I truly appreciate her she made my day thank you so much Rosemarie I truly appreciate you!!!
Thanks Rosemary every time I come you assist me with such great service. Also thanks for helping me download the app so convenient.
I was greeted by Ms Rosemary, she was so polite & a pleasure to talk to. She made sure everything went smoothly with my move-in, I’m very grateful to have had her there when I came in. :)
Thank You Rosemary For all Your help with translación
Rosemary was awesome! I appreciate everything. She went over everything with great details.
Rosemary was very sweet and gave me all the details I needed before signing my contract. Your awesome! (Thanks for the Walmart conversation 😉)
Rosemary was so generous and helpful, I will definitely looking to rent with her in the near future...
Rosemary was very knowledgeable and showed me how to pay online and even download the app which is gonna be very convenient. Thanks Rosemary
Rosemary was amazing,she helped answer all my questions. Very kind and considerate. I’m happy I chose this specific storage facility. Thanks Rosemary and continue to be courteous and knowledgeable.
Rosemary was very helpful she I did a lot of things and explained everything very well I’ll keep her because I don’t get very many people that have a good customer service like she does
Rosemary is amazing very professional.
Ms Rosemary customer service is top of the line from my former experience regarding my whole entire family.
Rosemary was awsome. Thanks for everything.
Rosemary was great keep up the good person
The application process was very easy and efficient, Michel helped me with all my questions and did it in an easy way, thank you.
This location is very clean and Michelle is very friendly and gives great service. She was very helpful and went beyond measures to help me get in the unit that I wanted. I was so pleased and happy with the service I would recommend this location to everyone and especially if Michelle is working when you visit there.
Jannie was very friendly and helpful, great customer service!
Rosemary was my rep and was so patient with me. I ordered the wrong unit and she gave me exactly what I asked for. Love this place.
Best customer service I have every received from a self storage place . Rosemary helped me out , she was very kind and personable. Made the whole process very simple and explained ever step of sign up very easily . Rosemary made the whole transaction enjoyable and makes you feel confident about doing business with this establishment
Monique is the best person ever! She works so hard and is so sweet and friendly. She deserves recognition!! She is very informative about the this facility and made me feel super comfortable, even greeting me by name. What an asset!! Thanks again Monique
Ms Monique was very professional and nice to me.
My experience at this location was by far the best I’ve ever received from a storage facility! Monique was extremely helpful and also very kind and friendly to my family, we truly appreciate everything. YOURE INCREDIBLE....
This is the cleanest ive ever seen this property. Monique is always cleanig
Monique is friendly and nice
Monique is awesome and positive
Monique is the best
It was a pleasure speaking with Monique yesterday.
Monique is very sweet.
Monique was very pleasant to talk with
The staff is always friendly always willing to help Ashley is the best I met her today and she was really kind and the Sweetest personage was able to help me resolve my problem with a smile
I was told someone would be here all day on a Saturday. I stopped by 3 times and no one was there. So I went to another one less then a mile away and there was no one there. It was only a kiosk telling my I can sign up to rent a unit. So I called the corporate office. It the only way to get help At public storage!
I was having a hard day til Monique gave me some encouraging Words to make me smile
thanks for listening.. your just the sunshine I needed to needed
Monique is the best
Monique was awesome with information.
They always make me feel like I m appreciated as a valued customer 😀👍😊
Tish is a awesome person ❤ and she is very helpful
Great customer service from Monique and she's super kind.
Relief Manager Monique is awesome And a good look for this location. Keep up the good work.
Monique the relief manager for the day has a great way of making you feel at home while looking for a comfortable space. Thanks Monique your encouraging words today will forever be on my mind.
The staff was very accommodating. And I appreciate that.
Friendly staff and the place is always so clean.
Monqiue made my day when i came in to pay my bill she called me a big tipper!
Great service. Renting was quick and easy took under an 30 minutes to get moved in. Tammy was very helpful
Mike and entire crew extremely helpful. I had Initial problem signing up on app. Went inside and spoke with Mike he walked me threw entire process and show me my unit how to use app. Good place to store items especially when in a jam.
Mike was nice
O liked it
Nice customer service
I vacated online the uncovered unit ********* on 6/18/2020. I was charged for July 1, 2020, which I am due, and I received another email stating they will charge again for August 1, 2020. This is unacceptable since I spoke with the lady manager on July 6, 2020 and I am still waiting for a reply. Very unprofessional to take advantage of customers in these hard times. I am still waiting my refund of 1 month overcharged, that they CLOSE the account and that someone reaches me out. Update: I just received an email stating I will receive my refund and a call from headquarters. Please forgive my "Karen" moment.
My experience here at Public storage has been one of a kind. Manager Dominque possesses a leadership quality beyond her years. She is smart, kind and considerate, as well as educating her customers regarding how to protect themselves during the covid-19. Dominque always wears her mask and requires itfit others as they enter the office. She will be an asset with regards to a promotion, and can adapt to any location. Five stars to management.
Always good to see you Nikki thank you for always making my visit great
Nikki was very helpful with assisting with the help of the storage. She was very patient. Very nice young lady.
Tish was amazing she help me get a storage art the last minute
Tish has a nice personality and great customer service.
Its always a pleasure to see my girls each month. Tish and Nikki keep up thr good work ladies
Thank you Nikki and Tish for always being nice and helpful...
My move in went great today. Tish and Nikki were so helpful. I appreciate both ladies being so nice to me.
Tish and nikki always make me smile when i come pay my bill. Great customer service!
Great Service... Tish and Nikki
Awesome experience with Nikki and Tish today, ladies were very eager to help. Move in went Great. Happy Bday again Nikki. Thank You ladies
Tish is a wonderful personality and relief manager who cares about her customers. She is a leader one can trust. I recommend that she receives recognition, and a promotion for her diligence. Given the tools and monies to operate the property she could deliver the best for us on a daily basis. dVowa'ah dVinnation
Always great to see Tish and Nikki
Great experience with Niki and Tish today. Thank You both
Thank You Tish & Nikki for your help today always a plesure
Nikki I thank you so much for being patient with me and I really appreciate you so much thank you nikki for always listening and doing your best to always help
Came in today to make a payment for a friend. Niki provided great service always.
Tish and Nikki are so awesome... Great Customer Service. Great Smiles
Always great service.
Thank you Nikki for all your help with information on the storage.
Tish was a wonderful help on everything
Awesome service provider by Nikki and tish
Nikki always provide nice service. Great Experience
Thank You Tish always nice to see you. See you next month.
Nikki is so cool... Always a pleasure to see her...
Came in today and got info from Nikki. Very helpful and Patient
Nikki always provides great service when I come in to make payments.
It's always a pleasure to see Niki I come to this location just to make my payments. Always very helpful and Polite
Great Service from Tan and Niki
Service is always great.
Thank you for everything Dominque
Tish is a pleasant worker she gave me good choices to pick from. The property is nice and clean.
Glad my girls are back... Always provide awesome service...
Tish and Nikki always a pleasure to see you ladies always nice and friendly see you ladies next month. The office is always clean and smells wonderful.
Welcome back Niki. It's always a pleasure to see you. Thank you for always being nice.
Great people safe secure
Great Service thank you niki
Came in today to make payment Domonique was nice and friendly
I just want to write a review letting everyone know how understanding and reasonable the prices are at this location. The customer service is even better than that, checking on each client;w updates and totals for smooth sailing. Special thanks to Dominique and Trish B.
Public storage has really spacious units and I can’t help but say that Tish is a really nice /friendly associate. Great person to work with . She was very helpful throughout the entire process ! I would definitely recommend this place for storage needs .
Thank you nikki for your help today
Thank you Ms. Nikki for all your help
If you lose your key how to get new key
Thanx Nikki and Tish
Sweet young lady. I come to this location just to make my payments because of Niki.
Always a pleasure to see you. Keep up the great work Nikki
Awesome service. Thank You Nikki
My move in today with Ms. Nikki went great. Very Professional great personality. Help me with finding the perfect size space and protecting my items. Thank You kindly Nikki for your help today.
Thanx Nikki Great Service
Very pleasant service Nikki
Thank You Nicki for the information
Nice Service Thank you
Thanx Nikki always nice when I stop by to see her... Keep up the Good work.
Both Tish and Niki are nice ladies. Thank You ladies
Nikki and Tish great service keep up the good work ladies.
Thank You Nikki and Tish. My Favorite girls. I always enjoy our chats. Love You ladies
Niki & Tish always are fantastic whenever I come to the property to make my payments both niki & tish great attitudes
Thank You Nikki and Tish. Always nice and Friendly
Nikki and Tish are so amazing property looks wonderful. Office is super clean and smells outstanding. Great work ladies.
Always a great experience see you ladies next month
Thank You Nikki and Tish for the awesome service.
Tish and Nikki are both very sweet young ladies. Always smiling and making sure everything is working well with my space. Nice ladies.
Nikki and Tish are so cool both ladies are super nice wonderful service. Great laughs. Thank you to both Tish and Nikki
Thank You Tish and Nikki. I'm from New Orleans. Nikki and Tish are really nice. I experienced awesome service...
Really good Service from Niki. Really patient. Great Customer Service. Thank You Niki
Nikki has an amazing attitude. Nice Work. love her
Both Tish and Niki are so nice. The property is always clean. My time at Public Storage was great. I appreciate all the help provided from both ladies.
Nikki is always nice when i come in. Always friendly and ready to help.
Great Service from Nikki. Awesome attitude.
Thank You Nikki for helping me find the right space. Very professional and nice
Thank you Nikki really nice young lady
Great Service from Tish and Nikki both ladies are really nice. Property always looks great and clean.
Tish helped me find a storage I needed. Thanks tish for helping me my storage space. She has the best attitude ever
This place has Big Roaches & insects, please don’t waste your money here
Nice clean property. Office always smells clean & delightful. Nicki & Tish are so nice when I come in & so helpful. See you ladies next month. Keep up the awesome work
Great Service from Nikki and Tish today both ladies are ALWAYS kind. Excellent Customer Service. Thanx ladies.
Meet Tish and Nikki today. Ladies where super nice.
Nikki and Tish my favorite girls- favorte fille
Tshawanda and Domonique are the best
Thank You Nikki for always helping me.
Very nice ladies. Tish and Nikki.
Property looks amazing. Thank you Nikki
Tish and Nikki are always nice when I come to the property. Both ladies are always eager to help me. Thank You ladies
Tish and Nikki were awesome. Both ladies did everything to find me what i needed. Thank You so much.
Thank You Nicki & Tish
Tish was super friendly and got everything I needed set up in a breeze! She also made sure the unit was to my liking before signing the dotted line. Bonus: She's a pro golf cart driver! Haha
Thank you ladies Tish and Nikki. They are always nice when I come in. Great customer service from both ladies
Nikki and Tish are always helpful to me. Property is always clean and neat.
Nikki and Tish helped me rent a 10 x 10 storage unit and they are amazing. The hooked me up with the best unit available at a great price. I highly recommend using this facility!
Thank you Nikki and Tish. Both ladies are really nice
Tish and Nikki are very professional and friendly. They are always ready to help and to answer my questions!!
Dominique was really nice. Great attitude keep up the good work
Thank You for Everything Dominique
Great Service thanx Nikki
Wonderful Customer Service Experience. Came to check pricing on a storage unit and Tish was able to give me every detail I was looking for. Didn’t hesitate to assist. Highly recommend!!!
Domonique was very helpful. She was really patient. Thank You Domonique.
I am pleased to say that the experience I had today a public storage on Colonial and Mercy Drive was not bad at all the young lady behind the counter by the name of Dominique was a lot of help with getting me into my unit.. again thanks for all that you do you're awesome
I received fantastic service here. Tish went out of her way to make sure i had the information I needed to resolve a problem I had with my out of state unit.
Domonique provided great customer service. Thank you so much for everything. Very nice young lady
Today Tish did my rental. She wad great. Both ladies was patient and kind
It should be listed more visible when u checkout that ur rent won't b prorated... such as moving out on the 5th that u will have to pay a full months rent..that might help people.
Thank you. Nikki & Tish
Tish and Dominique thanks for all you ladies do.
Thank You for your help today Domonique. You are always nice when I come here. See you next month.
Dominique was awesome. Help me find the right space I needed. Great personality.
Tish and Dominique were very helpful & nice. Both ladies were outstanding. Thank You Tish for helping me choose the right space. Thank you both for your patience.
Easy peasy lemon squeasy. Really cool
I found the service here excellent. Tish and Dominique were exceptionally helpful and courteous..
I have never rented a storage in life and I thought it was going to be a great hassel but the office staff Ms. Domonique was the best help ever! Great personality and easy to talk to about being a first time renter. Before the payment was due she gave me a curtiousey call to remind me before the late fee. On today I met Ms.Tish she was very curtious walked in while Domonique was on the phone. I appreciate both ladies for their friendly and positive attitude I will refer this public storage place to everyone.
Domonique and Tish are always great. Both ladies always provide excellent service. I store out of town. But I always come here to make my payments. I look forward to being greeted by either Tish or Domonique because they are always happy and ready to help. Thanx ladies keep up the good work.
Dominique and Tish are great love them both
Dominique was very helpful. Great customer service
Dominique provided fantasic service. L
Domonique was awesome great service
Dominique thank you for amazing Your service today.
Dominique was so helpful she suggested some boxes and I got all that I needed thanks to her .she was attentive and sweet.good job.
Dominique aka Nikki aka my best freaking friend ever is the best property manager at the any storage in the universe. Yes the universe! She make me smile every time I come and laugh. Why is she so dang funny! And that gap of hers is just so cute. I leave wanting to give her a big old hug every time. She looks like a good hugger but I’m too shy to hug her. She told me if I love her so much then I need to do a survey for her! Plz give my best friend a raise she’s worth it duh!
Dominique was very good and patient. Thank you
Domonique is amazing!!!! She was so helpful, I wasn’t sure if I was going to get a unit or even which one worked for me. Domonique was patient and extremely helpful and I got a unit that was a better price for my needs. I wasn’t expecting for any good help especially because of the area but I was humbled shocked and surprised. Thanks Keep up the great work!!
Great Service Domonique and Tish. Keep up the awesome work ladies.
Domonique was great.
To whom it may concern Domonique is amazing she is so nice love her to pieces
Domonique provided awesome customer service skills. Very patient and helpful
I wanted to be sure I did a review I work overnights I went here to make a payment for my storage at another location. Dominique was really helpful & nice. I will be now coming here to make my payments. Thank You Dominique for your help.
Customer service is great
The customer service today from TISH&NIKKI was very professional and outstanding had a very pleasant attitudes.they answered all my questions.I will recommend this location to all my friends and family..
Sasha was very kind and receptive. She has great customer service she answered all my questions and concerns and made the decision to use this storage facility for my move.
Sasha was awesome and on point...
The customer service today was outstanding. Sasha was very knowledgeable and helpful with getting me moved in and taken care of.
Sasha provided exceptional service from day 1! She handled all of my inquiries in a timely fashion and was extremely knowledgable on the service and products.
Courteous, attentive,informative is MsSasha
Sasha was exceptional, she provided top notch customer service and was very informative.
Sasha was great and was able to help us quickly and get us in and out in a rush.
Sasha was great! She was professional and courteous, and gave me first class treatment to my new storage unit!
Sasha was AMAZING!!!! Most professional and helpful. Thank you!
Great rates! Great location! Sasha was awesome and took care of everything I needed.
Sasha was friendly, helpful and a joy to speak with.
Sasha was very professional and had a very pleasant attitude. She answered all my questions. I will recommend this location to my friends and family.
Sasha was a big help. She explained everything to me I feel my things are safe and secure with public storage I appreciate everything thanks so much this is the perfect location for everyone I know to store there things
Had to move my stuff
Sasha was very knowledgeable and helpful with my move in. She answer all of my questions that I had and I was very pleased with the services. I would recommend this property to anyone for fast and friendly service.
Sasha was extremely polite and very helpful in the service today and I would recommend anyone to come up and see her personally.
Sasha was awesome!!
Sasha helped me find a perfect spot. She has very great customer service.
I came in for a unit and Sasha made it a breeze!
It was very helpful with helping me get log on to my account thank you so much sasha great customer service
Sasha was helpful
Great customer service sasha
Sasha was very helpful. the computer wasn't cooperating, but she made it happen, so i didn't have to come back. give her a raise.
The customer service was superb. Latisha you gave me a wonderful experience, providing in depth information on affordable prices and promos. I recommend coming to this location.
Been a customer for years and they always treat me respectful. Would recommend this place to anyone!!! 👌🤘😝
Sasha is great!
Sasha was great
Sasha was very helpfull
Sasha was great
Sasha was very helpful and she really loves what she does
Sasha was amazing. She gave customer service second to none. She was very knowledgeable on all areas of the storage facility and was able to answer all of my questions with no issues or hesitation. She went above and beyond for me as a customer. I would definitely recommend her services and will be returning in the future if need be.
Sasha did a great job assisting with my move into Public Storage today.
Worst place ever was there Saturday & the District manager was rude so I would not recommend a dog to rent a unit from this place. Why I'm giving them this rating because. First they are buck passers,she was not ready for anyone to come in because the girl didn't do her job Friday night. I suffer with lung disease & she told it's my fault. Can walk to see the unit or leave so I left. Customer service was no better. So if not a storage unit go somewhere else.
Latisha was amazing, great help!
Sasha gave me great service!!!
Great customer service Sasha!!
I enjoyed the service that Ms. LATISHA PROVIDED. SHE WAS WONDERFUL AND GOD BLESS HER.
Very helpful. Very knowledgeable and kind. Awesome service
Sasha was very informative and helpful
I just want to let you all know this place is full of Rats and my stuff is ruined
Any units with ac?
Fast, friendly, and informative.
No hassle very informative help
I started renting a storage unit in late May. I was under the impression that since I was paying a great deal of money to store my personal belongings there, that my things would be safe. I was totally wrong. On July 19, I came with movers to retrieve my stuff and as I opened the garage door; I stood there in disbelief. Inside the unit was a horrible smell. The stench that came out of the unit was pretty nauseating. As I looked closer, there was rat poop and urine all over my couches, carpets and ottoman. When I opened my boxes, there was even more feces and urine on kitchen supplies such as plates, spoons, pots and pans. I can't use theses thing. It's disgusting!! I have lost everything! It is a known fact that diseases are directly Transmitted by Rats. For example Hantavirus Pulmonary Syndrome. This is a viral disease that is transmitted by the rice rat. This disease is spread in one of three ways: inhaling dust that is contaminated with rat urine or droppings, direct contact with rat feces or urine, and infrequently due to the bite of rat. I had to throw almost everything away. I was told by the staff that I had to contact the insurance that came with the storage unit. I contacted them and was instructed by Michele Natale that they could only give me $250. That's the max for rodent damage. That's crazy! rodents is within their control, and Public storage was negligent by failing to set rodent traps or conduct routine inspections. Please learn from my story and stay far away from this place!! This public Storage is located at 3900 west colonial dr Orlando fl
Sasha was awesome!!
Sasha was great! Excellent service!
Sasha is one of the best! She explained to me upfront all of the fees that were due. She showed me two different units and after explaining what items I would be brining she told me which one would be better for my needs. I def. will be renting from them in the future!
Appreciate it was very friendly and very informative she did a great job
Just Came To Public Storage & Sasha Was Really Helpful With Getting Me Into A Storage Space Today . Thank You So Much .
Yes I got my storage today and Sasha was very polite and helpful and got just what I was looking for Vito help me find my unit and I really appreciate my visiti wi th them today
Great rates and the place is good for storing items. Very safe lots of cameras
Sasha awsome and she was very helpful
Sasha and vito has great customer service and super friendly. They greeted me and my wife with smiles at the door!!!! Awesome experience
Awesome experience... I will definitely recommend my family and friends.
Great service and smiling faces
The main reason this place is customer friendly is because of...the efforts of...Sasha...they have had other Managers...but she is by far the Best...Thanks for having such a Warm, Caring, Lovely, Wonderful, Professional, and Personable Young Lady around to represent the Very Best of Public Storage Company...
Sasha helped me today . I must say her customer service was beyond excellent . She explained everything and answer all my questions . And made feel good leaving my valuable items at this location. SHE ROCKS !!!!
Sasha is the best !!! A real good manager & a pleasant person to interact with. She made my rental experience cool. Because of her professionalism, I will be recommending Public Storage to anyone I run into & the topic comes up.
Sasha and Vito was Great..
Thank you Sasha for a very excellent professional services helping me make decisions on the storage unit.
Thanks Sasha for helping choose the best unit to store my personal items! Positive and Great customer service!!
Sasha was very friendly and helpful!!
I was very pleased with the service and detailed information from Mr Marquis he was very good love doing business at this personal storage.
Sasha was fantastic with helping my husband and myself
Sasha does a great job at helping me with whatever it is I need while I'm at my unit! I'm glad I chose this Public Storage.
The manager Sasha was extremely helpful, professional, patient, knowledgeable, and was very easy to talk to. She made my experience here an awesome one and I'm glad and now know I picked the right location for my business. Hats off to Sasha and this Public Storage location! She is awesome!!!
Superior customer service
Sasha was very friendly and informative. She showed me around and gave me all the information that I would need to make my move in successful. Keep it up Sasha!!!
Sasha was very helpful with getting me logged into my account. Customer service is everything!!
Marquis great customer service.
Marquis was a great help with assisting me today and very generous!!!!!
Great storage facility. Sasha in the office provides stellar customer service. We held our goods there for about two years. Thanks PS for providing a peace of mind.
Sasha did an excellent job with Customer service very comfortable with my rental
Hello Mrs Sasha was very helpful and Very ,Very, Very Great with detail ,policy and procedures at Public Storage. We feel she is a Great asset to the growth of your company!!!!
Customer service great!! Thank you marquis
Good service from Marquis
The place is great. I've been renting since October. Thank you Sasha for awesome personality and customer service.
Sasha was very helpful and delightful
Great service by Marquis, thanks for the service!!!
Marquis was very professional great service!
Be course mariquis was very helpful
Sasha was really really helpful and listen to my problems how she was very very helpful when explaining everything about paperworkpaperwork also making sure I know the gate code also very helpful with the Space of the storage making sure I was going to have enough room for my things I'm bringing in a very very nice personality I love it
Sasha is a terrific person. Will recommend public storage to friends because of her
I love Sasha she took care of all my needs was fast and thorough with all my paperwork and questions
Thanks sasha for al your help..Great Customer service.
Marquis was very helpful to get us in and out. Also he explained everything clearly.
Marquis did a good job, he is amazing and very careful about his client, I'm very thankful!
Marquis was outstanding excellent customer service
Marquis was a great representative I was impressed with his speedy and effective customer service thank you
Great services. Latasha was very helpful store # 20136
Thanks Sasha and Latasha for finding the best unit for me!! I recommend this location for friendly and very nice customer service!!
Latasha was amazing! Great customer service. I would recommend. Thank you again
Sasha was very very nice , and she does a fantastic job
Thank you Sasha for all your help. She was very professional and helpful.
Great experience with them this time. Staff was very nice . Sasha was extremely helpful and patient. I appreciate the time and effort she put in to make my departure upon exiting pleasant. Great job!!!
Sasha and tasha there are very nice ladies
Sasha was great. Very helpful.
To whom it may Corcern I Cynthia Williams is Very Pleased To say and to give a Excellent Survey To MsTasha & Ms Sasha @ Public Storage Their Customer Service is Fabulous As i Walk in the door they Greeted me With the upmost Warm Welcome Everything was handled timely And Mannerably....i Really Greatly Appreciate the Customer Service That i have Received Keep it up Ladies You will make People want To Come back to This Location!! God Bless!!! Sincerly Mrs Cynthia Smith
I just rented a unit here and the girls was wondering perla and Latasha made sure I got the right size unit, they was very Happy and with good customer service.
This public storage is an amazing store, the associated Tasha was very helpful and had great customer service and helped me find the right options for me. This has to be the best in Orlando.
John was awesome - helped me out quickly and efficiently!
John is the mannnn!
John is the best. He helped my experience with renting a storage unit so easy.
Thank you Karlene for all your help.
Came to this location yesterday the staff here was helpful. Thanks.
The manager Karlene was very nice. Location was convenient for me I only needed for a month, the price was perfect!
Very professional staff Latosha and Karlene gave me your very informative. Location is ideal and rates are fabulous! I feel very secure knowing my belongs are safe and secure. Thank you guys... LOVE IT!!!!😍😍😍😍😍😍😍❤️❤️❤️❤️❤️❤️❤️🙌🏼👍🏼👊🏼
Karlene was great. Very understanding, very good experience at this store. As well as very helpful and informative. Thank you.
The young lady was very nice and helpful.
The staff here was very helpful. Karlene helped me. She made the experience a positive one at that. The location was perfect for me. I would highly recommend. I feel my stuff is safe here with the fancy locks.
Karlene was exceptional and patient with me. She was also very clear about the storage and paperwork I had to sign. She has great customer service and a warm and welcoming smile! Thanks again for all your help!
As I was reviewing various storage locations and company's I was impressed by the location on west colonial. The over all cleanliness and professionalism from Karlene and Joseleen was the two driving factors for me. Even though they have no golf cart I always see them out and about picking up on the property with warm and welcome hellos, making sure everything is fine with me. Thank you Joseleen and Karlene as you help make the face of public storage, as it's the people that help create "the magic" in any business.
Recently moved to Orlando and needed a storage I was looking online and seen the great reviews so I went to the property and I was greeted by Joseleen and Karlene. They made the process as easy as possible, it was a pleasure having to do business with them. The property is clean and I felt good about storing here.
A few months have passed keeping my belongings at this location and I must say it is the best storage experience I've ever had. Ever time I come tot he property, everyone is extremely courteous and concise. Ms. Ailla originally helped me choose the type of unit and duration I wanted. Ever since then, she has been a consistent force in the hospitality I receive at this Public Storage.
Ailla Love public storage that's why I'm back here again. Ailla was extremely helpful and friendly while she did my paperwork and help me to get moved in . I think she's a rest asset.
Ailla and her assistant Domonique, is an exemple of team work, i came to recieve some info about the storage for my ill grandmother. Even when the office was Busy with other customers, these ladies were attentive to my my family needs. Helpful in recommending the right storage. Im thankful for them And all their help during this rough time for my family.
Dominique its a give to me a great customer service.
Dominique was very helpful, professional and informative today as I opened up a storage unit !
I want to take time to thank Ailla for her service a prompt service today she was able to answer all my questions and resolve my problems and I think you so much and merry Christmas to all
Ailla , Excellent service, doesn't get paid enough
Awesome service, I came in over the weekend, and Dominique and Ailla exceed the expectations, of just customer service. They bothed worked together as a team and delivered. While one made sure i was in the the right storage unit, that fit my pockets.The other made sure that i have the moving supplies i needed to protect my personal things. Even though i came in just for info, ill be sure to stop on in to rent with these two ladies. PROFESSIONAL, FRIENDLY, INFORMATIVE. THANKS AILLA AND DOMINIQUE.
Ailla is awsome and helped us get the best storage unit possible! !!
Ailla was great!!
Booked a unit online, it said amount due $25, get there and it's actually$60, they don't tell you about the hidden admin fee.
Dominioque os is ver y good to her costoumer
Ailla and Adam, provided excellent service. With helping my sister get adjusted to moving in Orlando. They made her move in easy and in a timely manner. Thanks Ailla and Adam.
Aillia the property manager was very polite and informative!! I am really satisfied with the service!!
Moving can be the most irritating situation when it comes to packing. Trying to find a place to store belongings, searching for boxes. The wonderful, welcoming and helpful service I received from Mrs. AILLA was amazing. Ailla soothed my moving frustration will her politeness and help. If you are ever in need for a public storage an your in orlando, 3900 W. Colonial is the location for you. Just ask for Ailla
Ailla is very helpful and professional, really go beyond to satisfy her customers
Very convenient and great customer service thanks Ailla!
Great service. The manager Ailla was great very nice and respectful. Differently will come back.
Ailla was very energetic and kept an upbeat attitude. My monthly visits to pay my bill won't be so bad anymore!
Ailla was very helpful with helping get our unit set up and ready to move into quickly.
I'm moving down to Orlando in a few weeks and I came down to look at some available storage units. In spite of location, I was a little skeptical but Aiilla and Natasha made me feel really comfortable. Even though I was just inquiring service, the team still presented themselves as professional and treated me like a valued customer. In a month or so, I'll be relocating jobs and this will definitely be my storage. Ailla and Natasha were both very productive yet informative when I came. They worked as a fluent team and for my first time here I feel completely secure giving them my business.
I had a problem with our firm unit , we been renting 3 units for almost 8 years , one of the walls fall down and immediately the new manager Aila help me very efficiently . We are very please with the services and we will keep our units for years to come
Great service and made my Vist great. Ailla was truly helpful
I came in one day inquiring about a storage, and the manager named Ailla was very helpful, customer service was on point, and she was very informative. I will come back again.
Ailla was very informative with my move in excellent service
Javier Rivera gave great customer service and helped me alot. He is a great asset to your company i would definitely tell others about this storage place
Best customer service I've experienced in years... The manager Ailla was amazing
Ailla was extremely helpful. Quick and easy.
Ailla was very informative with helping understanding my payment. I really enjoy renting here.
Great Service! Thank you Ailla, very helpful!
Ailla was extremely helpful in helping me save money and made my move in quick and easy. I really appreciate all her help and information I needed.
Ailla was so nice. I did not come to rent today but she sold me i thought of so many things i could store from my home.
Jinia and Rachael help me a lot. They are amazing and nice. Even their bosses are cool. I will always recommend people to that property. They always have a smile on their faces. They go beyond and above to assist people. You do not find people like that often.
I love this public storage They are like family who keeps an promise
Been dealing with them for years, I never have any problems, and the know me by name.
Jinia and racel are super nice and professional. They are a joy to deal with. They made my day and helped me find the best deal. Although they didn't have what I needed but they went above and beyond to find the size that I needed
Ms. Qnyen was alot of help she knew off top what I need and was very helpful to me and my needs of rentalvation. I will recommen other's to this location.
I and my husband came over the location to get my trailer out for business few hour today and met ms quyen. She is very nice and friendly to every customer. I spoke with one of my friend she has a unit overhere my friend is so happy with ms quyen service too. She always willing to help customer to solve the problem. She is always with customer when they have any trouble as fast. For me and my friend she is super customer service and we really would like to recommend all people who need a storage come to join with ms quyen public storage at 3900 west colonial dr .
Wow had a good experience today at the public storage on west colonial. My conversation with Mrs. Quyen made my day. Her conversation was so sincerely inspirational. Thank me Quyen
She was friendly and nice even . Hard worker
Quyen provided excellent service quick and friendly
Very good customer service by the attendants on duty. QUYEN,& Rachael.
she is a nice person and excellent. Quyen
Quyen was an awesome person I love helping me today
Real people person patient to meet the purpose.
My experience with this location has been pleasant and efficient. The credit belongs to RaChael, she is always helpful, polite and accommodating. Her beautiful smile is a welcome addition to often stressful days so I give your location and her a 10. Christian Johnson
Rachel was extremely helpful. She got me the size unit I needed without any issues and made my experience very pleasant. Thank you.
I feel this is a great company! Quyen & Jinia showed above in beyond customer service! Those ladies rock they showed five star service.
I was happy with my visit with Quyen at the public storage she was fast friendly and very professional I give it 5 stars
Great service from Queen and good deals on storage units and packing supples
My experience was great today she really helped me today. She is such a life saver.!! Quyen was great.!
Thanks a lot for all your helps quyen. Best customer service and i would like to recommend this location to all other customers.
Quyen was very helpful and made me smile i really need that today thank for making my visit a wonderful experience
Quyen, took great care of us. I would recommend the location to friend.
Very fast and good customer service
Great and quick customer service with Quyen!
Quyen is a very nice caring individual.Really cares about her customers.Very satisfied with this storage facility ☺😍
Simple, good service, good storage. thanks Quyen!
Satisfied with her service she is a very good customer service thanks for your help Quyen
Awnsome service thanks a lot.for.all your helps ms.quyen best service that i would like to recommend to othet customet
Ailla was very professional with making my move in easy and fast. She is a very good asset to the company.
Very good costumer service. Quyen is very polite and sweet, very helpful.
Quyen she was a great help I will let others know abt this location:
Quyen is the best she helped me out really good to find storage she is very polite and I would send anyone looking for storage to west colonial location
Quyen is always very profesional and always has a smile on her face. She is very helpful and it is a pleasure working with her. I feel very safe storing my belongings here
Quyen was very helpful
I came in to make my payment. More than 8 people came in the same time quyen did amazing service. Fast and professinal also so friendly. I really love her service. Great service quyen . Thanks I will be back
On time. Very good Thank You Quyen
My experience was great. Ms. Quyen was on lunch break and still took the time to rent me an unit. Customer service was wonderful.
I love the excellent service that was provided to me today. From the minute I made the call to be here even though its raining; Quyen as being a very good service representative ;very polite. I will recommend this place to anyone 4 storage..
Ailla wasVery polite and helpful. Thank you!!!
Ailla provided me with EXCELLENT service. She is a very pleasant person!!!
There are very nice people that work here. Very professional. I meet an associate named Quyen. It so happened to be her 1st day at this site. When I paid on day one. It seems that she worked here for years. She went above and beyond a few times for me and other tenants. The few visits I've had here Quyen and her co-worker were always friendly. I feel if you abide by the policies you will enjoy the service that comes along. Also, heads up. Stop dumping, they will fine you. Just to avoid any issues.
Queyn was very sweet and helpful .
Heather was very professional and considerate. She was knowledgeable about the business with the answer to every conceivable question.
Ashley= Super Awesome! I was in a pinch trying to move my things from South Florida to this location, return my rental truck and catch a flight, all in one day. I had inputted most of my information on the website which was extremely helpful. By the time I arrived to the storage facilities I had just 45 minutes to get my unit, unload, and return the rental. Ashley worked with me. She improvised when we were having technical difficulties with printing my paperwork, by getting paperwork faxed over. I felt she really considered my needs; she was a real friend in that brief amount of time. Talk about customer service and getting the job done; that's Ashley. I had enough time to return my rental and catch my flight. Ashley really saved me that day and I would recommend her wonderful service to any one!
Wonderful staff! Great service
Very happy with my rental experience. The staff is friendly and helpful. Would rent here again.
Heather is Awesome! She always makes my visit enjoyable! Great rates on my storage unit! Thank you Public Storage!
Heather is the best! Helped me with what I needed and very courteous.
Heather was Very pleasant and professional very satisfied with service
heather is very helpful.
I really appreciate Heather be patient with me she was an excellent to deal with and that's rare these days. THANKS Heather
Easy and straightforward. Heather was very knowledgeable and friendly. Definitely would recommend coming to this location
It's was gr3at
Heather was great!!!!
i spoke with Erskine he show me the unit and he told me about the special he convince for renting the storage the same day and he was a great customer service !!!!!!!!! Thank you Erskine !
Heather is very pleasant and nice. I've had a great experience with her thus far. So 5/5 to her she is great! The property itself could use some sprucing up public storage. Still, I'm a happy customer. :)
The location is ugly, however the property manager is knowledgeable and pleasant to work with. Heather is great. Property: 0 stars, Heather 5 stars (avg. 2.5)
Erskine customer service skills were awesome would recommend any and all to this location great job Erskine
My business is within walking distance to this facility, we were running out of room and I stopped in this facility to check prices and view units, Heather assisted with all my questions and concerns. By the time I left I had my unit rented and have been so pleased with how friendly her and her staff has been.
Great service by manager Heather and the prices cant be beat. I would recommend this property to anyone.