Public Storage Self-Storage Units at 3900 W Colonial Drive, Orlando, FL

We needed a storage at last minute and found this storage was just about the only storage open on Sunday. Rosemary was such a great help and super friendly. Her customer service is unmatched!

Makhalia was very helpful and very good customer service!!!

Makhalia had great customer service !!

Makhalia was awesome! She helped me with details & payments on my late storage fees. She also took the time to call me with reminders so I wouldn’t be charged extra fees! Talk about an angel on Earth!!!

Makhalia GGGGREAT SERVICE!!! Knowledgeable and Friendly!

Makhalia was a great help with rental unit. She was very patient and made sure that I got the right Unit for my budget. Definitely recommended my friends.Thanks again

Makhalia was polite and very professional.

Makhalia has great customer service and had a smile to greet me . Thank you !!

Makhalia did an amazing job helping me get my unit, great customer service!!

Thanks Rosemary for making my move in so easy.

Mahalia service was incredibly great and 100 %

Makhalia great job and personality.very helpful

Makhalia at front desk was very nice and met me w a smile as I was in a hurry , and helped me with paying my bill at the last minute, and answered all of my questions. This is the kind of customer service people want. Thank you Makhalia.

Thanks Makhalia for being very helpful and thoughtful, was very informative.

Rosemary provided excellent service, was very professional and courteous.

Thanks Rosemary for always being there when I needed you even though I hate to leave I will be back if anything.

I’ve been a customer here for a while. Rosemary is very helpful and has always approached me with kindness and a willingness to help me with anything I need. She is a very attentive and valuable asset to the public storage team.

Thanks Rosemary for helping with the app

Rosemary was very kind and helpful.. she made the experience easy and simple.. THANK YOU ROSEMARY

Thanks Ms Rosemary for my unit u rock.

Makhalia was so helpful. She took her time to answer every question I had. They need more employees like her

Makhalia was very helpful with me getting inside my unit today, very friendly and all around kind !!

I rented there for about 10 months and had no issues. The process was seamless from start to finish. The app is easy to use and convenient. Makhaila was very helpful, knowledgeable and friendly. I would definitely use this facility again.

Thanks Rosemary for being such a wonderful employee. Keep up the good work.

Thank you Rosemary & Makhalia for helping me & steering me in the right direction. Positive energy & great attitudes. Keep up the good work!!

Mahalia and rosemary has been very helpful with me moving me in, great place to store 100%

Makhalia, was very kind and helpful, recommend 100%

Thanks Rosemary for helping me get my storage back on track.

Thank Rosemary for all your help.

Thanks Rosemary you are always a pleasure.

Donali, I just wanted to leave a message stating how great he,was me helped me with everything I asked, and he was very polite, and if I would recommend my family and friends with no hesitation thank you so much

Thanks Rosemary you were such big help with my move in even with your office still being worked on. Keep doing your thing.

Thanks Rosemary For all your wonderful customer service.

I have the pleasure of working with Miss Rosemary at Public Storage she was fantastic she helped us get through our process real quickly she's awesome

Rosemary you are such a pleasure to see every time. Thank You Keep up the good work.

Thanks Liz and Dee for helping me rent a space

Rosemary at the front desk was fantastic and got me exactly what I needed.

Thanks Rosemary for all you do keep up the good work.

Thanks Rosemary You are such a joy every time.

Thanks Rosemary for all the help with my move in and I will definitely recommend you.

Rosemary you were such a PLEASURE. Thank You!!!!

Rosemary was very helpful for my situation and help me out a lot very friendly and helpful

EXCELLENT customer care by Rosemary at the 3900 W. Colonial , Orlando Property ! She went above and beyond to help me, contacting her manager. A true sweetheart! Such a breath of fresh air in customer care!

Rosemary was such a great assistance to me and was very helpful with getting my issue resolved!

Thank You Rosemary For all your help with my rental you are the truth. Happy Holidays!!!

Glory Be to God Mrs Rosemary let me brag on this young she turn my day completely around day around. She took care of me and made day. I was have one those day with another location and she went above and beyond and took care of what should have been done at the other location. I truly say that that am blessed to have come in contact with this blessed and beautiful woman of God. She definitely left a great impression on. I’m grateful for the services she rendered today. Keep up. Thank you Mrs Rosemary😊💜♥️

We had the best service with Rosemary at this site. We have had our unit since 1993. We have never had a problem with the site or the company.

Thanks Rosemary for your excellent service today with my storage needs.

Rosemary's very awesome and I would recommend her to everyone.

Thank you for the experience of a rental with you all. I would like to give a special thanks to Rosemary for her kindness and great customer service.

Thanks Rosemary for all your patience. I would recommend you any day.

Rosemary made the whole process so simple and quick. Awesome service.

Ms Rosemary is awesome. She’s patient, helpful and very knowledgeable about her work. Everytime I speak with her she goes above an beyond to provide excellent customer service. If Im ever in need of a storage unit I know exactly where I will go.

Rosemary is a great person to work with. She will go above and beyond for you!

Excellent job Letty

Thanks Letty for helping me get set up on the mobile app so I can access property easily without the hassle, great customer service

Thanks Rosemary for being able to help me rent a storage.

Thank You Rosemary for making my move in so easy.

Thanks Rosemary for all the help today with my rental. You ROCK!!!!

Rosemary was an amazing help with me locating a storage unit from the begining to the end,she was very detailed with everything,i would recommend HER

Rosemary is the best ask for her u will love the service

Rosemary was so helpful, I lost my son in a tragic incident and Rosemary was so helpful with the vacating process. I really appreciated her help.

The lovely Rosemary was very helpful with the most beautiful spirit and contagious personality.

Just wanted to share my experience with the world about Rosemary. I was having a bad day and called the 3900 branch of public storage. I explained that I put in the wrong address She was very knowledgeable and friendly professionalism at it best. These are the faces and people that public storage need in Order to stay successful. She needs to be in management (if not already) so she can train others on the public storage way on how to do things

Horrible units and only 1 security camera Some units can be entered through another unit. Think before renting here.

Just rented from Public Storage Rosemary was great made an easy process in getting my unit set up

I was serviced at 3900 w colonial drive . I was greeted by Vanessa and she helped us so much 💙 we initially purchased the wrong unit and she helped us find the best unit for our needs . She went out in the hot sun and showed us multiple units . She was very understanding and had such a great personality. She definitely made our process an easy one . She’s such a beautiful soul ! Keep her 💙

I had a great experience with Letty and Jenn. Great customer service.

Thanks Rosemary for all your help your such a great asset.

Rosemary is amazing and very knowledgeable

Shaquanna was very pleasant and helpful! Helped to make my move in as easy as possible! Thanks!

Shaquanna was great and very helpful! Property was clean and well maintained and my move in was fast

Letty and Rosemary did a wonderful job with helping me get set up with my storage unit. They took there time and provided me Excellent service. THANK YOU!!

Ms. Rosemary was AWESOME! VERY helpful I wish I could give her 10 stars!

If you're looking for an affordableAnd friendly very friendlyPublic Storage this is the place3900 West ColonialTalk to Rosemary she'll hook you up with the best price and explain everything clearly.

Rosemary at West Colonial had great customer service

Letty was very nice and helpful with all my storage needs

Letty helped me out with my storage needs and was very patient with me during the whole process

My experience was pleasant at Public Storage, Rosemary handled all my issues in a very professional way, Thank You....

Thanks Rosemary for all your help even when I left and came back you helped me get things right so keep up the good work.

I rented a parking space. Sent an email noticed a week prior to leaving that I would not be using the parking space. Received a confirmation via email and a week later had to call because I was getting billed. Now I’m under collections.

Ms. Rosemary was very helpful and very informative on our storage unit and the policies. I’m happy with the service

Rosemary is the best go talk to her about storage!!! She is the pest!!!!

Rosemary was so helpful with our check in process. We had a large trailer dropping off our belongings and she came out to assist guiding us out the gate. Thank you Rosemary for your friendly customer service

Rosemary was very helpful today at this location great customer service

Rosemary is a very good customer service person, always ready to help people with a beautiful smile 😊 and happy face. She’s very good on what she’s doing.

Rosemary was very kind and undestanding

Rosemary was very nice and helpful

Vanessa was very kind and professional by explaining to me what each bill was for and when they are due

Thanks Rosemary you are on your A game thanks for everything and keep up the good work.

Just letting you all know how nice and how great of a job Rosemary did she has great customer service. Thanks

Rosemary is awesome and very helpful...love her patience and hospitality on

Rosemary was amazing!! When we got to the storage our truck would not fit ans she help us figure it out! This was exceptional sevices! Thank you!!!

Thank you Miss Rosemary so much I learned lots just talking to you , You gave me Answers I was looking for you help me select the perfect storage space. You are very pleasant and a wonderful person to talk to appreciate all your help . You have such a beautiful personality I thank you for everything Keep up the good work you are doing 😊

Thanks Rosemary for being so patient with me. Keep up the good work.

Mrs. Rosemary was a pleasure she made renting the space a pleasure. She was very organized and efficient. She showed what great customer service is all about. She really should get a raise for the work she does at Public Storage.

Rosemary is very professional and knowledgeable about how to help customers. It was a wonderful experience working with her. She is friendly and efficient. She provided fast and excellent customer service. Please give her a raise as it is hard nowadays to find people like her who really care about giving excellent customer service.

I truly appreciate everything Rosemary did for my wife I while we were moving. Being new to the state and still learning how to navigate and having someone friendly and willing to be more than just her job title is a beyond a step of customer service.

Thanks Rosemary every time I come to rent a storage you are absolutely amazing. Keep up the good work.

Rosemary helped and guided me the whole way. She worked me through my options great customers service

Ms. Rosemary is excellent. She went over and beyond to help me. Need more people like her in the world. Thanks again Ms. Rosemary for your help.

Rosemary has great customer service and great personality. Thanks for everything

Rosemary has EXCELLENT customer service she deserves 10 stars. Thanks

Thanks Rosemary for all your help. You Rock!!!!

Rosemary was awesome thanks.

Customer service with Rosemary was very wonderful today.

Michelle got me in & out with out any issues great person she loves what she does and thats a great job at her job

Amazing service and excellent options. Definitely recommending to others who need an easy storage location.

My stuff be here and stay there

Thank you Rosemary for being so patient and kind with me you are amazing.

Rosemary provided me with excellent customer services

I need rent a space,. Do you have one available ?

Rosemary was very kind, helpful and knowledgeable.

We've had our unit for six months and our rent more than doubled. From $50 to $113 for a 5 x 10 unit. Will be taking our things elsewhere.

I had the pleasure of dealing with Rosemary for all my storage needs, from purchasing packaging materials to the rental of the unit. Rosemary was friendly, knowledgeable, and professional throughout the process and our frequent return trips. I highly recommend Public storage for any of your storage requirements.

Moving is stressful on it's own and having to put you entire house in a storage unit is not fun! Thank goodness for Rosemary making this experience so easy for us. I reserved online and she quickly got us in and made this so Hassel free. Thank you Rosemary! We appreciate you!

Thanks Rosemary you were very helpful and keep up the good work.

Rosemary was "GREAT" She was patient, she has a pleasant personality, and she's definitely a people person. I would definitely recommend public storage to my family and friends.

Visited the Public Storage store on Colonial Drive and rented a unit from a delightful and courtesy worker name Rosemary. Excellent customer service at it's finest. Great Job Rosemary and keep up the good work.

Thanks Rosemary for all your help you are 1 of a kind. Keep up the good work.

Jenn you were very nice to me thank you for your service

Thank you Jenn youbare very kind

Rosemary was super helpful!!

Oh my goodness thank you Jenn for all your help you are such a sweet heart great customer service

Wooow i am blown away how nice you are you made my move to orlando very wasy thank so much jenn

Thank you so much Jen for helping I was so confused

Thank you so much for all your help Jenn youbwdre very patient with me

Thank you Jen for helping me set up my app you are awesome

Jen thank you so much for helping me

Customer service was friendly, she provided and explained to me with all of rental payments and show me how to get access to open the gate from phone that was great. Also how to access my account and other she was great. Very satisfying.

Thank you Jen for all your help ☺️

Gen was so sweet and helpful.

I've been here for years this morning I was greeted by the brightest smile thank you jenn for awesome service

Jiji was very helpful and knowledgeable. The sign up process was a breeze because of her! Thank you!!!!

I just have to brag about Rosemary at Property 20136. She is the best customer service agent in the game..Rosemary is very knowledgeable about pricing and the sizes. She was patient and understanding with us. Rosemary did an excellent job in assisting us with the right size unit my family and I needed... She went above and beyond what I expected... Thank you for great service.

Very helpful, Daniel W

Rosemary did an amazing job! She even switched me to a better unit! What a life saver!!! Thank you again so much! I had to make sure I gave you 5 stars!

Ashley and rosemary were so helpful getting me the perfect space

The young lady who helped me made this so easy and I truly appreciate her she made my day thank you so much Rosemarie I truly appreciate you!!!

Thanks Rosemary every time I come you assist me with such great service. Also thanks for helping me download the app so convenient.

I was greeted by Ms Rosemary, she was so polite & a pleasure to talk to. She made sure everything went smoothly with my move-in, I’m very grateful to have had her there when I came in. :)

Thank You Rosemary For all Your help with translación

Rosemary was awesome! I appreciate everything. She went over everything with great details.

Rosemary was very sweet and gave me all the details I needed before signing my contract. Your awesome! (Thanks for the Walmart conversation 😉)

Rosemary was so generous and helpful, I will definitely looking to rent with her in the near future...

Rosemary was very knowledgeable and showed me how to pay online and even download the app which is gonna be very convenient. Thanks Rosemary

Rosemary was amazing,she helped answer all my questions. Very kind and considerate. I’m happy I chose this specific storage facility. Thanks Rosemary and continue to be courteous and knowledgeable.

Rosemary was very helpful she I did a lot of things and explained everything very well I’ll keep her because I don’t get very many people that have a good customer service like she does

Rosemary is amazing very professional.

Ms Rosemary customer service is top of the line from my former experience regarding my whole entire family.

Rosemary was awsome. Thanks for everything.

Rosemary was great keep up the good person

The application process was very easy and efficient, Michel helped me with all my questions and did it in an easy way, thank you.

This location is very clean and Michelle is very friendly and gives great service. She was very helpful and went beyond measures to help me get in the unit that I wanted. I was so pleased and happy with the service I would recommend this location to everyone and especially if Michelle is working when you visit there.

Jannie was very friendly and helpful, great customer service!

Rosemary was my rep and was so patient with me. I ordered the wrong unit and she gave me exactly what I asked for. Love this place.

Best customer service I have every received from a self storage place . Rosemary helped me out , she was very kind and personable. Made the whole process very simple and explained ever step of sign up very easily . Rosemary made the whole transaction enjoyable and makes you feel confident about doing business with this establishment

Monique is the best person ever! She works so hard and is so sweet and friendly. She deserves recognition!! She is very informative about the this facility and made me feel super comfortable, even greeting me by name. What an asset!! Thanks again Monique

Ms Monique was very professional and nice to me.

My experience at this location was by far the best I’ve ever received from a storage facility! Monique was extremely helpful and also very kind and friendly to my family, we truly appreciate everything. YOURE INCREDIBLE....

This is the cleanest ive ever seen this property. Monique is always cleanig

Monique is friendly and nice

Monique is awesome and positive

Monique is the best

It was a pleasure speaking with Monique yesterday.

Monique is very sweet.

Monique was very pleasant to talk with

The staff is always friendly always willing to help Ashley is the best I met her today and she was really kind and the Sweetest personage was able to help me resolve my problem with a smile

I was told someone would be here all day on a Saturday. I stopped by 3 times and no one was there. So I went to another one less then a mile away and there was no one there. It was only a kiosk telling my I can sign up to rent a unit. So I called the corporate office. It the only way to get help At public storage!

I was having a hard day til Monique gave me some encouraging Words to make me smile

thanks for listening.. your just the sunshine I needed to needed

Monique is the best

Monique was awesome with information.

They always make me feel like I m appreciated as a valued customer 😀👍😊

Tish is a awesome person ❤ and she is very helpful

Great customer service from Monique and she's super kind.

Relief Manager Monique is awesome And a good look for this location. Keep up the good work.

Monique the relief manager for the day has a great way of making you feel at home while looking for a comfortable space. Thanks Monique your encouraging words today will forever be on my mind.

The staff was very accommodating. And I appreciate that.

Friendly staff and the place is always so clean.

Monqiue made my day when i came in to pay my bill she called me a big tipper!

Great service. Renting was quick and easy took under an 30 minutes to get moved in. Tammy was very helpful

Mike and entire crew extremely helpful. I had Initial problem signing up on app. Went inside and spoke with Mike he walked me threw entire process and show me my unit how to use app. Good place to store items especially when in a jam.

Mike was nice

O liked it

Organized

Nice customer service

I vacated online the uncovered unit ********* on 6/18/2020. I was charged for July 1, 2020, which I am due, and I received another email stating they will charge again for August 1, 2020. This is unacceptable since I spoke with the lady manager on July 6, 2020 and I am still waiting for a reply. Very unprofessional to take advantage of customers in these hard times. I am still waiting my refund of 1 month overcharged, that they CLOSE the account and that someone reaches me out. Update: I just received an email stating I will receive my refund and a call from headquarters. Please forgive my "Karen" moment.

My experience here at Public storage has been one of a kind. Manager Dominque possesses a leadership quality beyond her years. She is smart, kind and considerate, as well as educating her customers regarding how to protect themselves during the covid-19. Dominque always wears her mask and requires itfit others as they enter the office. She will be an asset with regards to a promotion, and can adapt to any location. Five stars to management.

Always good to see you Nikki thank you for always making my visit great

Nikki was very helpful with assisting with the help of the storage. She was very patient. Very nice young lady.

Tish was amazing she help me get a storage art the last minute

Tish has a nice personality and great customer service.

Its always a pleasure to see my girls each month. Tish and Nikki keep up thr good work ladies

Thank you Nikki and Tish for always being nice and helpful...

My move in went great today. Tish and Nikki were so helpful. I appreciate both ladies being so nice to me.

Tish and nikki always make me smile when i come pay my bill. Great customer service!

Great Service... Tish and Nikki

Awesome experience with Nikki and Tish today, ladies were very eager to help. Move in went Great. Happy Bday again Nikki. Thank You ladies

Tish is a wonderful personality and relief manager who cares about her customers. She is a leader one can trust. I recommend that she receives recognition, and a promotion for her diligence. Given the tools and monies to operate the property she could deliver the best for us on a daily basis. dVowa'ah dVinnation

Always great to see Tish and Nikki

Great experience with Niki and Tish today. Thank You both

Thank You Tish & Nikki for your help today always a plesure

Nikki I thank you so much for being patient with me and I really appreciate you so much thank you nikki for always listening and doing your best to always help

Came in today to make a payment for a friend. Niki provided great service always.

Tish and Nikki are so awesome... Great Customer Service. Great Smiles

Always great service.

Thank you Nikki for all your help with information on the storage.

Tish was a wonderful help on everything

Awesome service provider by Nikki and tish

Nikki always provide nice service. Great Experience

Thank You Tish always nice to see you. See you next month.

Nikki is so cool... Always a pleasure to see her...

Came in today and got info from Nikki. Very helpful and Patient

Nikki always provides great service when I come in to make payments.

It's always a pleasure to see Niki I come to this location just to make my payments. Always very helpful and Polite

Great Service from Tan and Niki

Service is always great.

Thank you for everything Dominque

Tish is a pleasant worker she gave me good choices to pick from. The property is nice and clean.

Glad my girls are back... Always provide awesome service...

Tish and Nikki always a pleasure to see you ladies always nice and friendly see you ladies next month. The office is always clean and smells wonderful.

Welcome back Niki. It's always a pleasure to see you. Thank you for always being nice.

Great people safe secure

Great Service thank you niki

Came in today to make payment Domonique was nice and friendly

I just want to write a review letting everyone know how understanding and reasonable the prices are at this location. The customer service is even better than that, checking on each client;w updates and totals for smooth sailing. Special thanks to Dominique and Trish B.

Public storage has really spacious units and I can’t help but say that Tish is a really nice /friendly associate. Great person to work with . She was very helpful throughout the entire process ! I would definitely recommend this place for storage needs .

Thank you nikki for your help today

Thank you Ms. Nikki for all your help

If you lose your key how to get new key

Thanx Nikki and Tish

Sweet young lady. I come to this location just to make my payments because of Niki.

Always a pleasure to see you. Keep up the great work Nikki

Awesome service. Thank You Nikki

My move in today with Ms. Nikki went great. Very Professional great personality. Help me with finding the perfect size space and protecting my items. Thank You kindly Nikki for your help today.

Thanx Nikki Great Service

Very pleasant service Nikki

Thank You Nicki for the information

Nice Service Thank you

Thanx Nikki always nice when I stop by to see her... Keep up the Good work.

Both Tish and Niki are nice ladies. Thank You ladies

Nikki and Tish great service keep up the good work ladies.

Thank You Nikki and Tish. My Favorite girls. I always enjoy our chats. Love You ladies

Niki & Tish always are fantastic whenever I come to the property to make my payments both niki & tish great attitudes

Thank You Nikki and Tish. Always nice and Friendly

Nikki and Tish are so amazing property looks wonderful. Office is super clean and smells outstanding. Great work ladies.

Always a great experience see you ladies next month

Thank You Nikki and Tish for the awesome service.

Tish and Nikki are both very sweet young ladies. Always smiling and making sure everything is working well with my space. Nice ladies.

Nikki and Tish are so cool both ladies are super nice wonderful service. Great laughs. Thank you to both Tish and Nikki

Thank You Tish and Nikki. I'm from New Orleans. Nikki and Tish are really nice. I experienced awesome service...

Really good Service from Niki. Really patient. Great Customer Service. Thank You Niki

Nikki has an amazing attitude. Nice Work. love her

Both Tish and Niki are so nice. The property is always clean. My time at Public Storage was great. I appreciate all the help provided from both ladies.

Nikki is always nice when i come in. Always friendly and ready to help.

Great Service from Nikki. Awesome attitude.

Thank You Nikki for helping me find the right space. Very professional and nice

Thank you Nikki really nice young lady

Great Service from Tish and Nikki both ladies are really nice. Property always looks great and clean.

Tish helped me find a storage I needed. Thanks tish for helping me my storage space. She has the best attitude ever

Great Service

This place has Big Roaches & insects, please don’t waste your money here

Nice clean property. Office always smells clean & delightful. Nicki & Tish are so nice when I come in & so helpful. See you ladies next month. Keep up the awesome work

Great Service from Nikki and Tish today both ladies are ALWAYS kind. Excellent Customer Service. Thanx ladies.

Meet Tish and Nikki today. Ladies where super nice.

Nikki and Tish my favorite girls- favorte fille

Tshawanda and Domonique are the best

Thank You Nikki for always helping me.

Very nice ladies. Tish and Nikki.

Property looks amazing. Thank you Nikki

Tish and Nikki are always nice when I come to the property. Both ladies are always eager to help me. Thank You ladies

Tish and Nikki were awesome. Both ladies did everything to find me what i needed. Thank You so much.

Thank You Nicki & Tish

Tish was super friendly and got everything I needed set up in a breeze! She also made sure the unit was to my liking before signing the dotted line. Bonus: She's a pro golf cart driver! Haha

Thank you ladies Tish and Nikki. They are always nice when I come in. Great customer service from both ladies

Nikki and Tish are always helpful to me. Property is always clean and neat.

Nikki and Tish helped me rent a 10 x 10 storage unit and they are amazing. The hooked me up with the best unit available at a great price. I highly recommend using this facility!

Thank you Nikki and Tish. Both ladies are really nice

Tish and Nikki are very professional and friendly. They are always ready to help and to answer my questions!!

Dominique was really nice. Great attitude keep up the good work

Thank You for Everything Dominique

Great Service thanx Nikki

Wonderful Customer Service Experience. Came to check pricing on a storage unit and Tish was able to give me every detail I was looking for. Didn’t hesitate to assist. Highly recommend!!!

Domonique was very helpful. She was really patient. Thank You Domonique.

I am pleased to say that the experience I had today a public storage on Colonial and Mercy Drive was not bad at all the young lady behind the counter by the name of Dominique was a lot of help with getting me into my unit.. again thanks for all that you do you're awesome

I received fantastic service here. Tish went out of her way to make sure i had the information I needed to resolve a problem I had with my out of state unit.

Domonique provided great customer service. Thank you so much for everything. Very nice young lady

I came here to get a storage unit for my furniture last minute and Tish was amazing! She took her time to talk to me and go over different options they had available and she made me feel welcomed! I will definitely be back again!

Today Tish did my rental. She wad great. Both ladies was patient and kind

It should be listed more visible when u checkout that ur rent won't b prorated... such as moving out on the 5th that u will have to pay a full months rent..that might help people.

Thank you. Nikki & Tish

Tish and Dominique thanks for all you ladies do.

Thank You for your help today Domonique. You are always nice when I come here. See you next month.

Dominique was awesome. Help me find the right space I needed. Great personality.

Tish and Dominique were very helpful & nice. Both ladies were outstanding. Thank You Tish for helping me choose the right space. Thank you both for your patience.

Easy peasy lemon squeasy. Really cool

I found the service here excellent. Tish and Dominique were exceptionally helpful and courteous..

I have never rented a storage in life and I thought it was going to be a great hassel but the office staff Ms. Domonique was the best help ever! Great personality and easy to talk to about being a first time renter. Before the payment was due she gave me a curtiousey call to remind me before the late fee. On today I met Ms.Tish she was very curtious walked in while Domonique was on the phone. I appreciate both ladies for their friendly and positive attitude I will refer this public storage place to everyone.

Domonique and Tish are always great. Both ladies always provide excellent service. I store out of town. But I always come here to make my payments. I look forward to being greeted by either Tish or Domonique because they are always happy and ready to help. Thanx ladies keep up the good work.

Dominique and Tish are great love them both

Dominique was very helpful. Great customer service

Dominique provided fantasic service. L

Domonique was awesome great service

Dominique thank you for amazing Your service today.

Dominique was so helpful she suggested some boxes and I got all that I needed thanks to her .she was attentive and sweet.good job.

Dominique aka Nikki aka my best freaking friend ever is the best property manager at the any storage in the universe. Yes the universe! She make me smile every time I come and laugh. Why is she so dang funny! And that gap of hers is just so cute. I leave wanting to give her a big old hug every time. She looks like a good hugger but I’m too shy to hug her. She told me if I love her so much then I need to do a survey for her! Plz give my best friend a raise she’s worth it duh!

Dominique was very good and patient. Thank you

Domonique is amazing!!!! She was so helpful, I wasn’t sure if I was going to get a unit or even which one worked for me. Domonique was patient and extremely helpful and I got a unit that was a better price for my needs. I wasn’t expecting for any good help especially because of the area but I was humbled shocked and surprised. Thanks Keep up the great work!!

Great Service Domonique and Tish. Keep up the awesome work ladies.

Domonique was great.

To whom it may concern Domonique is amazing she is so nice love her to pieces

Domonique provided awesome customer service skills. Very patient and helpful

I wanted to be sure I did a review I work overnights I went here to make a payment for my storage at another location. Dominique was really helpful & nice. I will be now coming here to make my payments. Thank You Dominique for your help.

Customer service is great

The customer service today from TISH&NIKKI was very professional and outstanding had a very pleasant attitudes.they answered all my questions.I will recommend this location to all my friends and family..

Sasha was very kind and receptive. She has great customer service she answered all my questions and concerns and made the decision to use this storage facility for my move.

Sasha was awesome and on point...

The customer service today was outstanding. Sasha was very knowledgeable and helpful with getting me moved in and taken care of.

Sasha provided exceptional service from day 1! She handled all of my inquiries in a timely fashion and was extremely knowledgable on the service and products.

Courteous, attentive,informative is MsSasha

Sasha was exceptional, she provided top notch customer service and was very informative.

Sasha was great! She was professional and courteous, and gave me first class treatment to my new storage unit!

Sasha was great and was able to help us quickly and get us in and out in a rush.

Sasha was AMAZING!!!! Most professional and helpful. Thank you!

Great rates! Great location! Sasha was awesome and took care of everything I needed.

Sasha was friendly, helpful and a joy to speak with.

Sasha was very professional and had a very pleasant attitude. She answered all my questions. I will recommend this location to my friends and family.

Sasha was a big help. She explained everything to me I feel my things are safe and secure with public storage I appreciate everything thanks so much this is the perfect location for everyone I know to store there things

Had to move my stuff

Sasha was very knowledgeable and helpful with my move in. She answer all of my questions that I had and I was very pleased with the services. I would recommend this property to anyone for fast and friendly service.

Sasha was extremely polite and very helpful in the service today and I would recommend anyone to come up and see her personally.

Sasha was awesome!!

Sasha helped me find a perfect spot. She has very great customer service.

I came in for a unit and Sasha made it a breeze!

It was very helpful with helping me get log on to my account thank you so much sasha great customer service

Sasha was helpful

Great customer service sasha

Sasha was very helpful. the computer wasn't cooperating, but she made it happen, so i didn't have to come back. give her a raise.

The customer service was superb. Latisha you gave me a wonderful experience, providing in depth information on affordable prices and promos. I recommend coming to this location.

Been a customer for years and they always treat me respectful. Would recommend this place to anyone!!! 👌🤘😝

Sasha is great!

Sasha was great

Sasha was very helpfull

Sasha was great

Sasha was very helpful and she really loves what she does

Sasha was amazing. She gave customer service second to none. She was very knowledgeable on all areas of the storage facility and was able to answer all of my questions with no issues or hesitation. She went above and beyond for me as a customer. I would definitely recommend her services and will be returning in the future if need be.

Sasha did a great job assisting with my move into Public Storage today.

Worst place ever was there Saturday & the District manager was rude so I would not recommend a dog to rent a unit from this place. Why I'm giving them this rating because. First they are buck passers,she was not ready for anyone to come in because the girl didn't do her job Friday night. I suffer with lung disease & she told it's my fault. Can walk to see the unit or leave so I left. Customer service was no better. So if not a storage unit go somewhere else.

Latisha was amazing, great help!

Sasha gave me great service!!!

Great customer service Sasha!!

I enjoyed the service that Ms. LATISHA PROVIDED. SHE WAS WONDERFUL AND GOD BLESS HER.

Very helpful. Very knowledgeable and kind. Awesome service

Sasha was very informative and helpful

Sasha

I just want to let you all know this place is full of Rats and my stuff is ruined

Any units with ac?

Fast, friendly, and informative.

No hassle very informative help

I started renting a storage unit in late May. I was under the impression that since I was paying a great deal of money to store my personal belongings there, that my things would be safe. I was totally wrong. On July 19, I came with movers to retrieve my stuff and as I opened the garage door; I stood there in disbelief. Inside the unit was a horrible smell. The stench that came out of the unit was pretty nauseating. As I looked closer, there was rat poop and urine all over my couches, carpets and ottoman. When I opened my boxes, there was even more feces and urine on kitchen supplies such as plates, spoons, pots and pans. I can't use theses thing. It's disgusting!! I have lost everything! It is a known fact that diseases are directly Transmitted by Rats. For example Hantavirus Pulmonary Syndrome. This is a viral disease that is transmitted by the rice rat. This disease is spread in one of three ways: inhaling dust that is contaminated with rat urine or droppings, direct contact with rat feces or urine, and infrequently due to the bite of rat. I had to throw almost everything away. I was told by the staff that I had to contact the insurance that came with the storage unit. I contacted them and was instructed by Michele Natale that they could only give me $250. That's the max for rodent damage. That's crazy! rodents is within their control, and Public storage was negligent by failing to set rodent traps or conduct routine inspections. Please learn from my story and stay far away from this place!! This public Storage is located at 3900 west colonial dr Orlando fl

Sasha was awesome!!

Sasha was great! Excellent service!

Sasha is one of the best! She explained to me upfront all of the fees that were due. She showed me two different units and after explaining what items I would be brining she told me which one would be better for my needs. I def. will be renting from them in the future!

Great service

Appreciate it was very friendly and very informative she did a great job

Just Came To Public Storage & Sasha Was Really Helpful With Getting Me Into A Storage Space Today . Thank You So Much .

Yes I got my storage today and Sasha was very polite and helpful and got just what I was looking for Vito help me find my unit and I really appreciate my visiti wi th them today

Great rates and the place is good for storing items. Very safe lots of cameras

Sasha awsome and she was very helpful

Sasha and vito has great customer service and super friendly. They greeted me and my wife with smiles at the door!!!! Awesome experience

Awesome experience... I will definitely recommend my family and friends.

Great service and smiling faces

The main reason this place is customer friendly is because of...the efforts of...Sasha...they have had other Managers...but she is by far the Best...Thanks for having such a Warm, Caring, Lovely, Wonderful, Professional, and Personable Young Lady around to represent the Very Best of Public Storage Company...

Sasha helped me today . I must say her customer service was beyond excellent . She explained everything and answer all my questions . And made feel good leaving my valuable items at this location. SHE ROCKS !!!!

Sasha is the best !!! A real good manager & a pleasant person to interact with. She made my rental experience cool. Because of her professionalism, I will be recommending Public Storage to anyone I run into & the topic comes up.

Sasha and Vito was Great..