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Public Storage Self-Storage Units at 250 N Goldenrod Rd, Orlando, FL
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 34/moSmall 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 34/mo $45Best Price Label1 unit left! -
5'x5'Online only price$ 56/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 56/mo $74Best Price LabelHurry! -
5'x10'Online only price$ 73/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 73/mo $97Best Price LabelHurry! -
5'x10'Online only price$ 75/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 75/mo $100Best Price Label
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10'x10'Online only price$ 111/moMedium 10'x10'- Outside unit
- Drive-up access
$ 111/mo $148Best Price Label2 unit left! -
10'x10'Online only price$ 113/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 113/mo $150Best Price Label1 unit left! -
15'x10'Online only price$ 158/moLarge 15'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 158/mo $211Best Price Label1 unit left! -
10'x20'Online only price$ 164/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 164/mo $219Best Price Label
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10'x25'Online only price$ 233/moLarge 10'x25'- Outside unit
- Drive-up access
$ 233/mo $311Best Price Label2 unit left!
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Azalea Park Storage Units On S.R. 551
Public Storage in Azalea Park is the perfect place to find affordable self storage options on the east side of Orlando.
Situated on the west side of Goldenrod Road between S.R. 408 and Colonial Drive, this location features indoor storage units, outdoor storage units and climate controlled storage units, all in a variety of sizes.
Individual storage lockers provide just enough space to store a few smaller personal items, like important documents or family mementos, while a 5x5 storage unit can easily hold electronics, small tools and small kitchen items.
Colonial High School families know a little space can go a long way – grab a 10x10 storage unit to pack away boxes of books, kids' toys and kids' clothes they may have outgrown, or a larger 10x20 storage unit for seasonal storage of athletic equipment, holiday decorations, bulky winter clothes, old furniture and so much more.
A property manager lives on site at this gated facility, which is open 7 days a week. The storage area features keypad-code access for additional peace of mind when it comes to storing personal belongings.
For customers near Orlando Executive Airport who may be in need of packing supplies, the rental office sells moving boxes, tape, bubble wrap and other assorted items.
Public Storage is proud to serve the Azalea Park community and the surrounding central Orange County area with outstanding customer service and cheap self storage options, 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 690)
Karla gave me great service
Karla gave me amaizing service.
Angel excelente servicio. Muy eficiente , atento y amable. Nuestra visita fue muy agradable , pudimos encontrar el espacio correcto.
El señor ángel me brindó un excelente servicio me ayudó con todo lo que necesitaba my buena atención la verdad
Disgusting property GATE IS CONSTANTLY BROKEN MANAGEMENT IS AND LAZY AND WILL WATCH YOU FROM THE OFFICE DESK WITH THE DOOR LOCKED AND TELL TOU TO WAIT an hour because she is ON LUNCH🤢 they don’t do anything to maintain the property I pay for air conditioned unit that AC HAS BEEN BROKEN OVER 18months they are thieves and do not even offer the bare minimum of service. It’s a disgrace and I am seeking legal assistance to sue for every penny I have paid …. Complete disregard and a breach of contract.
Karla was great
Karla was very helpful
Karla was extremely helpful
Karla gave an amazing service, excellent customer service and would highly recommend this location.
Karla gave me great service.
Karla gave me great service
Karla was really nice
Karla was great
Angel great guy
Angel was very knowledgeable, provided awesome service and helped walk me through the process with ease.
Karla was very nice
karla was very nice
Angel is a really good guy with great customer service he did great with helping me find the right storage. Very recommen this place if looking to rent a storage.
Thank you Mya you was so awesome. vary nice and knowledgeable with the business.
Karla is always kind
Karla has always been nice to me, great customer service and an amazing worker
Karla helped me with my rental and did an amazing service
Karla was very kind and helpful
Karla was an amazing help
Karla was awesome
The staff particularly the agent Angel was most helpful in getting the unit we needed
Angel and Josie was great In assisted me with my unit in every way great customer service recommend to store here
Karla was great ! Phenomenal customer service skills. Will recommend this location.
Karla was great
Karla gave me great service
Karla was nice
I moved from Tennessee and left my stuff in a little storage number 428 . And for some reason a rat was inside and caused damage in my 900 mattress, 43 inches TV, clothes, two boxes and a lot of s...t in my stuff. And nobody responded for this. I got pictures too honestly you have to pay me . 800 dollars for my mattress and 150 for the box destroyed by rats. But nobody respond for this. And you are trying to charge 250 for destroy my stuff??? Yeah sure
Aixa nos dio un excelente servicio, muy eficaz y atenta.
Karla was great
Karla y Angel Excelente customer service y atención al cliente
Karla gave me great customer service
Karla is a great employee, always smiling and checking if we are ok, I will always recommend this location due to her customer service.
Karla is a very nice employee, she was polite attentive an resolve my problem in no time . I highly recommend this location
Karla is an amazing employee, I loved her service
Karla was amazing
Excellent service! Aixa is wonderful and helpful! Thank you so much!
Aixa satifecho portodo
Aixa Grasias por su excelente servicio
Mya and Karla were amazing, top of the line customer service.
Karla gave me great service
Karla gave me an amazing service
La empleada Aixa del Public Storage ubicado en 250 N Goldenrod Rd. se comporto muy amable con nosotros y desempeño elaboral fue muy profesional
Karla medio buen servicio
Karla is the best. She friendly, communicable and patience. Best customer service I've seen in a long time.
Karla gave me great service
Location is close by and super convenient. Karla helped me out almost immediately and provided proper directions and excellent service. Thank you so much!
Karla gave me amazing help
Karla gave me amazing service
Karla Gave me great service
Karla was very helpful showing us the space, thank you karla
Karla was very helpful
I arrived a little early for my appointment today and Mya helped me get everything done. Her help made it painless and fast. Thanks Mya.
Karla gave me an excellent service
Karla was very nice and gave me great service.
Karla was very nice, kind and helpful I would definitely recommend her location
Great customer service, patience and reliable. 100+ to the front desk Mya!!
Good management by mya
Karla gave me amazing service
Gracias public storage y Aixa Por el buen servicio que Medan siempre
Karla, who's the Property Manager here, was just so helpful and accommodating during the whole process of my rental. The property seems very well kept, secure and easily accessible. The rooms with controlled temperature had everything on point while I was there storing my things. If you have any trouble, they're promptly available to help you. I highly recommend this location to anyone looking for storage.
Great Service provider, quick service and easy process to move out. Clara was amazing so friendly and helpful.
Karla was very kind, she helped me download the app and showed me how to open the gate.
Karla was great already rented 2 units thanks Karla
I had my storage for 2 years and since Karla took over the 250 Goldenrod location couple months ago the service has been elevate you can see a major change for the better !!! Amazing Customer service
Karla was nice and professional
Karla muy buena en servicio al cliente me trato super bien 5+++++ ⭐️
Rasheema has great customer service and got all done in a timely matter.
Karla was very polite helping me out
Karla me dio excelente servicio
Karla me dió un excelente servicio me oriento muy bien y contesto todas mis dudas y preguntas empleada muy bien preparada
A friend of mine referred me to this storage place since I’m in outsider visiting. I was helped by a young lady I believe her name was Karla. Karla customer service was on point if I may say myself. I’ve been to other storages before coming to this one their customer service was horrible. Whoever hired Karla did a great job, her customer service is terrific and will come back with a friend.
KARLA TREMENDA PERSONA MUY ATENTA Y SERVICIAL
Thank you Karla for being such a big help to me. Very kind.
Karla makes the atmosphere very pleasant and does her job quite well. Thank you !
I went in with my sister looking for a storage unit for her. Karla was very nice. She made sure she explained to us how the process worked in detail and answered all of our questions. Thank you !
Aixa excelente servicio muy buen trabajo muy amable y muy amable
If you want to be greeted with a smile I recommend for you to come to this location, Karla was very kind when she attended me today at the office, she is always respectful and caring, she loves what she does and she always takes her time to care of her store.
Karla was amaizing
Karla is nice, kind, and respect amazing service
Karla is so kind polite, respectful and helpful she is amazing with the customers and always make sure we're ok, if you want to rent at public storage come to this facility she will definitely help you with all your storage needs.
Karla is amazing, always caring and helpful.
Karla really helpful and a pretty nice person and such a hard working person.
Karla es una buena persona y es una exelente empleada . Da un excelente servicio 100%.
Karla gave me great service, she showed me the space and gave me options will always recommend this location, 10 out 10 Karla.
Karla gave me great service
Thank you Karla for your amazing service, you were always kind and helpful and always helped me when I needed it, thank you for your amazing customer service. I will always recommend this location because of the person you are.
Aixa it very good for service she resolve my issue asap.
Aixa fue muy atenta conmigo. Es servicial y me encanta su forma de ser le doy un 100%.
Karla thank you so much
Karla gave me amazing service, she was wonderful and kind, I recommend this location, thank you Karla for everything.
Karla was so helpful a nice and pleasant surprise job
Karla me dió un buen servicio.
Karla me dio buen servicio.
Karla me dió un gran servicio, gracias por todo.
Moving is so stressful..but when you have Karla at the 250 N Goldenrod Rd. Store she makes it so efficient to not waste your time and her bright smile makes you feel so welcomed and you forget about that stress you were feeling. I thank you Karla for getting me through my day off moving.i will always choose Public Storage the price and professionalism.
Karla gave me great service
Karla gave me great service
Karla gave me great service
I had the easiest experience in store with Karla
Karla was very friendly while I was moving out. She made the experience a smooth and easy one
Karla gave me great service
Karla gave me the most amazing service, as always
Mya gave me great service
excellent service from Mya, I felt my belongings were safe. recommended 100%
Rasheema Was excellent and very knowledgeable she assist me with exactly everything that I needed and completed my chicken in a timely matter.
Karla was awesome very polite and broke everything down to a T. Nothing but great service!
Karla gave me great service
Karla was excellent and helped made our checkout process very easy!
Karla gave me great service
KARLA @ MY LOCCATION WAS AMAZING , SHE GAVE US A TOUR AND SHOWED US WHAT MY UNIT WAS GOING TO BE. GAVE US AL THE INFO WE NEEDED AND HELPED US WITH THE SETTING UP THE APP. SHE OFFERED US WATER ON A HOT DAY! WE ARE VERY HAPPY WITH HER CUSTOMER SERVICE.
Rasheema me dio un buen servicio
Karla gave me awaome service, welcomed me when i came in, showed me the space and was very polite, she also helped me download the app, i would definitely recomment this location, thanks Karla
Karla anda Vero gave me great service
Karla did an excellent service!!!
Karla me dio un gran servicio, Gracias Karla
Karla me dio buen servicio
Leo and karla great services
Karla helped out a lot today. Wonderful service and would recommend coming to this location.
Karla always gives me Great servicio, she is always attentive and responsable.
Karla was awesome!
Karla gave me great service
Karla and Josie gave me great service
Lori gabe me awesome service.
Excelente servicio, me explico muy bien sobre lo que ofrecen recomendado 100 % gracias Karla por asistirme.
Karla gave me great service
Buen servicio!!
Karla gave me great service.
Karla and Jossie gave me great service
Karla Gave me an amazing customer service, she always took care of my needs and is always attentive, thank you Karla for the amazing customer service I will always recommend your facility.
Karla and Josie gave me great service
Karla gave me amazing service, gracias por todo Karla
Karla was very helpful when closing my account and provided clear directions on how a smooth move out.
Never used a storage before and nervous. The manager Karla was very informative and helpful answering every question I had bout the services provided.
I recently stopped by with a friend and she was being helped by an employee named Karla. Karla gave her or us the best customer service I have seen by far in any store around there, and I must thank you for hiring her.
The service is great and the employe Karla knowledgeable, considerate and informative.
Karla always gives me amaizing service.
Went into public storage at this location today and I was super satisfied with all the information Karla helped me gather. Thank you Karla! I’ll recommend this location to others.
Karla gave me amazing service
Karla deserve more than 5 stars. I give her 20 stars! She is very helpful and friendly.
I was recently Visiting helping a friend. We was unsure where to go we came here and the service was outstanding. Karla showed us excellent customer service. She answered every question and assured us about our concerns. She even recommended the perfect size unit . Needless to say this is the best place for your storage needs and Karla is the best person to talk to!
Karla gave me maxing service
Karla helped with everything I need thank you Karla.
Came in a couple of days ago and got helped my Karla she was super friendly and answered all my questions Showed me around and addressed all my concerns 10/10 would come back again
Karla helped me get the right size unit and explained everything. She was very kind and helpful. She also helped me download the app. Great customer service!
Karla was such a great help, showed us around, gave us excellent customer service. 10/10 will come back for my storage needs. One of the best managers I’ve ever met, thank you again!
Karla was a great help she answered all of our questions and showed us around. She was more than courteous and I will be recommending this storage place to my friends and family!!!
Karla me dio buen servicio, recomiendo este lugar.
Karla gave me great service ALWAYS
Karla gave us an amazing experience, she was super excited to help.
Karla was amazing she helped me and I appreciate her so much
Carla Ocacio humble attentive person pleasant person who tries to do her best to deal with the Costumer good place to take it as Storage
Clean and secure.
Area is nice and clean employee Karla was amazing and extremely helpful. Definitely recommend this place.
Karla was so helpful and amazing , literally nicest person ever
La experiencia fue muy buena, la chica que me atendió (Karla) fue muy diligente, atenta y me oriento durante todo el proceso.
Karla gave me and my wife amazing customer service 20/10
Karla is an amazing person. I loved the way that she was taking care of me. She is polite,respectful,caring and her work is always good. I was indecisive in how big to get my unit and her explanation was so good that I was set in a minute. Thank you Karla.
Karla took excellent care of me to find a good storage room. She was very professional and kind hearted person ❤️
Karla is great!
Karla me atendió súper bien
Karla buen servicio y muy amable
Karla gave the best service
Karla was amaizing
Karla Josie help me with everything I needed they where great!
Excellent customer service. Karla is awesome. She helped me and sold me a good lock. The place is cleaned and it is what I need
Karla was amazing great customer service
Karla es muy buena me encanta el servicio
karla was wonderful, professional and very helpful with the moving in process
Karla was really Kind and nice
Karla was an amazing employee. She greeted us with respect and helped us with everything we were looking for. Definitely recommend coming here an asking for her.
KARLA WAS AWESOME..VEY PROFESSIONAL AS EXTREMELY HELPFUL MOVING IN AND OUT
Karla was very wonderful and professional
Very good service Karla was very kind to us in of need
Karla i enjoy having my things here a this storage.
Karla y len me atendieron muy muy bien. I am very satisfied!
Karla hizo excelente trabajo
Karla nos ayudo muchas gracias Karla
Karla was awesome very professional and sweet.
Karla gave me excellent service
Karla was amazing and Diane also helped me great service.
Karla helped me great serxice.
Karla fue tremenda me ayudo con el pago y buen servicio!!!
Karla awesome service would definitely recommend
Karla was awesome, thanks
Josie was so helpful and made my first storage unit experience a good on! Hands down the best customer services!
Karla has done an amazing job securing me a awesome rental space a professionalism and mannerisms should be commended thank you so much Carla I appreciate it.
Excelente servicio de karla
Karla took well care of my storage needs...She was very professional and kind...5 stars for the services, definitely will recommend 👌
Thank you Rose!!!!! She gave me the best service that I received from public storage!!!!
Great customer service. I rented with veronica and met Rose and Karla at the location. They have awesome personalities. Fun ladies.
Karla And Rose are Great managers at this location!
Karla and Rose gave us a great service!!!
Veronica, Rose and Karla fueron Tremendas Personas las recomiendo al 100%
Karla me atendió excelente tremendo servicio
I love this storage. Ask for Rose. She is so helpful and knowledgeable.
karla was great
Karla and Leo where great
Thank you for your excelente customer servicié.
My experience at your company is great.A lot of help and professionalism from one of your employees.Rose has been helping me with all my needs since I started renting a space with this company. Shes very friendly and helpful.
Rose muy buen servio muy servicial
Thanks Rose for you service you the best thanks again
Karla and rose
Karla and Rose were absolutely amazing and very helpful. If you need a storage make sure to see them
Karla and rose
Karla and rose where great
Everytime I come in here Rose is very helpful. She answers all my question. Karla is really friendly. What an amazing staff.
Rose and Karla are the bomb.com. Funny helpful and friendly.
These two are awesome. Thanks Rose and Karla.
Karla and Rose where Very helpful 🥰🥰
Len and Rose provided exceptional customer service and made the process easy.
Rose and Len are the best
Amazing service from Rose and Len they made it easy and fast to get the job done !! Thank you again guys
Karla and Rose were so pleasant and friendly when I arrived . They kept me entertained while I was asking questions.
Rose was extremely helpful!
Karla was an excellent help
Karla, and Rose were incredibly helpful and did an amazing job trying to help with my storage needs.
Rox and rose thank you
Rox and Rose are awesome great service!!
I stopped at last minute to rent a 10x15 ft for my mother. Rose and Rox were the ultimate example of customer service and I feel like we became friends in the 30 minutes! They helped me with my storage AND my technology needs! I highly recommend the training you are doing with your staff…completely 5 Stars !!!!
Nice work by the worker Christine
Christine gave execellent service
Judy thanks for your service☺️
Rose was wonderful we going on our next vacations to Guam 🇬🇺
Today Christen was Wonderful..OMG..she was dantastic..we had numerous problems with our account and we closed out our other one..For some reason the wires on our accounts got crossed and we could no longer access our remaining account with unit A177.. She Christine is to be commended for her outstanding customer service Thank you Walea Valentin Customer Unit A177
Christine she deserve 10 star 🌟 And a beautiful person
Gracias por tu servicio excelente Rose
Len, Judy and Rose muy buen servicio y buenos empleados y buena disposición
Rose Y Judy excelente servicio muy amables !!!
Judy and Rose has good customer service they are great
Rose and Judy were amazing with wonderful customer service will come back
Rose was very professional and has a wonderful attitude with her customer s I love this place this was my first time there but it won't be my last because of Rose I bought products and rented a unit.
Julian and Rose are Superstars!!!
Jose, Julian y Rosa les estoy muy agradecida por su atención personal que ponen en su clientela demostrando respeto, y profesionalismo en el servicio al cliente. Recomiendo este establecimiento para sus necesidades de mudanzas o para almacenamiento.
Rose, Joseph and Julian were very very very veeeeeeeeeery helpfull. Rose trained then while helping me, and you can tell they will be future stars for the company!
Changed after 2 days... bad service and representation!!!
Rose and Stephenie were extremely helpful and knowledgeable. Office was very clean and presentable.
Gracias a Rose por ayudarme en encontrar un storage.
Stephenie was a big help and she provided great customer service. It was a smooth and easy process getting a storage unit!
Rose is very nice and helpful. She went out of her way to help me with a certain situation and I thank her for that. Thanks Rose
Christine was amazing and I got what I wanted and was in and out in under 30 minutes this place is clean and bright not like other places I have used
Gracia Rose y Stephenie por un buen servicio.
Rose and stephenia they give a good help whit my apps and do everything they ar a good peaple thank K
Alondra, fue muy amable, ayudó mucho y buen servicio al cliente, recomiendo.
Rose y Alondra very helpful. You have a wonderful staff
Alondra and Rose had amazing customer service. They were amazing!
Alondra and Rose gave great customer service.
Thank you for an excellent customer service Rose.
Rose is awesome she has always been helpful and friendly! She even stayed after a little to help me when my gate code wouldn’t work!
Rose is the best. She deserves 10 stars
Everything in regards to my storage unit and moving process was amazing. Christine the property manager was a huge help with everything.
Thank you rose 5 star service
Rose is awesome
I strongly feel Rose deserves a 10star. For her exceptional assistance. She definitely made my day.
Thank you Rose for your great customer service. Great personality! She's awesome when she assists you at the property and over the phone.
Rose was amazing, friendly ,and provided great customer service !!! :)
I will never use Public Storage again !!
Big thanks to Rose for all her help!
Rose was great, got us taken care of quickly, thanks again!!
Christine was awesome great customer service!
Toni really helped with my storage space. The unit was clean and the building was well taken care of.
Rose was amazing very helpful and lovely woman.
Gracias rose
Updated Christine was very helpful. Got me signed up quickly and everything went smoothly
Christine was awesome! Had a complex issue that she helped take care of with concern and professionalism. Awesome encounter!
Christine was very sweet with my mom and helped her get her payment into the system. Thank you!
Service was spectacular Jeanette was great .. awesome experience
Christine helped us so much today even stayed late after closing she was so busy people kept coming in and she was great thanks so much.
I came in to check for storage prices and sizes. She has no units available. She explained what I needed and looked for storage for me at different places. She is nice and friendly.
Rose was da bomb and very helpful with my storage needs yall visit ASAP
This is the best location! Very accommodating!
Noli had great customer service
Exelente Rose 👍
Want to say thank to Christine, I reserve on line but it was small, she suggested to see another one in the climate control and help me with the change, was very nice and was willing to show me more if I want it too, she was very helpful, I appreciated everything she did, you were amazing! Thank you Christine..
Christine was so helpful with all my questions she did a great job and great customer service
Rose , Lisa , & Christine were extremely accommodating. Thank you! The facility is always clean and easily accessible.
Rose, Lisa, and Christine were amazing!
Great customer service!!!! Thanks rose and Christine.
Excellent service
Love ❣️ Love Their Polite & Friendly Employees - Rose is always Soo Very Helpful
Rose, Lisa and Christine excelente servicio. Gracias para todos.
Rose great customer servic
Rose is very attentive and knows her job. She is very personable. Very friendly and has a bubbly personality. Thank you rose
Rose is the best flower there is in public storage. Everytime I call or come to the office she is always ready to assist me
Tuve una buena experiencia con Rose my eficiente y atenta a todo lo que yo necesitaba voy a anunciar este buen lugar gracias por la atencion
I'm a long time customer. Property is clean and the ladies in the office is nice and friendly. Ask for Rose or Christine.
I’ve been with them for a while now, and Toni and Rose have always been super helpful and very professional. The property has always been immaculate and when something wasn’t quite in tip top order they jumped to get it fixed.
Rose and Toni excelente servicio
Rose and michelle was very helpful and friendly when I was there and made a payment and the also help me with done loading the app thank you guys
Bien services gracias Rose
The nicest customer service I’ve ever received!! Thank you Ms. Rose!
Rose and Michelle provided excellent service to me today and I would recommend this location to everyone in need for a storage unit.
Michelle was very friendly !
Awesome manager at the office. Rose is pretty cool.
Rose wonderful customer service she was such a good provider and I greatly appreciate her and she just was wonderful outstanding
Rose Excelente customer services una persona carismatica agradable conocedora de su trabajo Buen servicio
Muchas gracias agradecido con el selvisio de Rose muy atenta agradecido
Rose was amazing and very informative and patient. Explained everything in full detail showed how to download the storage unit application and how to access gate and open gate.
Rose 🌹 is the perfect rose on the vine. She made a monumental task as easy as could be and she refused to marry me that's the only bad thing I Have to say.
Natasha and Rose were awesome and friendly.. Great Customer Service.
Rose was awesome. Great service!
Jeanette, She’s a really good person and she explained everything to me and I was really proud. she’s a really good worker.
Rose is a professional person and good person 10 points 👍
I’m a director/filmmaker whose ALWAYS traveling and on the go! So,I had actually just drove in from Texas to shoot here in Florida and was extremely exhausted! Ms. Nashaly was exceptionally professional! Her beautiful personality and knowledge of the facility made the process refreshing, easy & convenient! Ms. Nashaly is the kind of employee who clearly takes her position seriously and definitely has A1 customer service skills beyond her years. I’ve been in the film industry and hotel industry for over 30 years! And I’d hire her immediately to be one of my GM’s or AD(Assistant Director). She’s the kinda of person you’d want to be friends with because of her personable spirit! If she’s not currently a part of your training Team she should BE! She’s awesome! IMDb RAFEAL ENRIQUE SANTIAGO Director/Camera Op
Rose was so friendly and helped with what my roomie and I needed! The process was so quick and easy. This was my first time renting a storage unit and she took the time to explain everything to me (:
I went in to rent a storage space yesterday and Rose not only cut her meal break short to help me, but answered every question, made sure I had all the supplies I needed, and was so customer focused and friendly, which is hard to find normally in the storage business.
Gracia Rose para todo. Bien servicio.
Rose was very professional and informative. Help with my current . This property is one of the best public storage properties
Rose thnx you For your service
Rose was very helpful, the best service
Very clean, great climate control. The only thing I wish they'd improve upon is the number of dollies/carts available for people to use. Between 3 buildings there was only one, so people had to wait a while for their turn to use it.
I have to say, my items are in Public Storage on Goldenrod for 4 yrs. and there is an employee, that her name is Rose, every time I have a question, every time I have a situation, she is always been there for me and she has always looked for a way to help me out. I wish other people were like Rose, she does not hesitate to give a customer, the best service that she can give, she is the face of Public Storage, she’s an amazing employee. I recommend her for everything and anything and I will tell the owners, you can trust in Rose to look out for your company. Yours truly, a happy customer, Olga
The best customer service. Rose helped me to put my public storage app to open gate. I have been customer at a different location for over 2 years. Thank you Rose.
Nice service by rose
I rented here ... great experience, great service... clean and friendly!!!
I really liked the service here at the goldenrod store. Lady Rose was amazing great communication, quick and prompt and no hassles what so ever . Glad i choice this self storage . Thank you
Sheyla and rose had great customer service and were very helpful! Thank you ladies!
Rose has great customer service skills. I remember her back when I used to rent on semoran blvd. She was very friendly and courteous then and still is. She always is laughing. Bright spirit. Ask for Rose when you get here.
Sheyla and Rose are the best lady's with customer service in Public Storage.
Excellent customer service. Very pleased and satisfied. Got all of the help i needed.
I have been renting a unit here for the last 3 years. However, I had automatic pay set up every month so I never really interacted with the office staff until recently; to downsize my unit. Let me tell you, they (Public Storage) have the right one managing that office! Ms. Rose is amazing! Upbeat, professional and very knowledgeable. She helped me decide on the right sized unit for me within my price point. Her sincerity seems very genuine. I was going to shop around for prices elsewhere. However, Rose sealed the deal for me for staying there. Public storage 250 Goldenrod is where you want to store your stuff. Clean and safe facility with staff that cares about the customer.
Nashaly is very professional with her customer service it's always great to have her in the store.sge always answers all my my question politely.
Nashaly was very helpful and polite made my transaction quick and easy. Great service 10 out of 10!!
Nashaly, was very helpful, informative and polite. Great customer service. Showed me the unit I needed. Facility was clean and secure. 5 stars for me!
Rose and Mesha were very helpful and consistent with their professionalism. Such courteous women. I would have been a mess if they didnt guide me through this. Thank you so much.
Rose is an amazing manager, made us feel at home immediately and part of the public storage family, highly recommend it.
Rose has awesome customer service and great friendly care to her customers. I highly suggest her to help any friends and family ..
Rose is very friendly, helpful and really kind.
Dealing with Rose was pleasant, she is very professional and has excellent knowledge in the storage business. Highly recommend.
Nashaly is very nice
Very friendly and awesome customer service
Rose was extremely nice and put up with me better than anyone does. Obviously does not get paid enough.
Rose had all the answers we needed and more. great personality we would rent from this location again if needed thank again miss 🌹 rose
Krystal, Rose and Nashaly Great service great smiles and laughs! They did an amazing job!!
Nashaly, krystal, y Rose. Great customer service. Gracias nena.
Rose does an awesome job, along with the young lady she trains. They're all helpful and very resourceful. and always pleasant upon greeting.and great customer service I always look forward to coming in just to see their smiling faces.
Rose & Maria Thank you for great customer service.
Rose & Maria service was great and they provided with a great learning experience with storage information .
Very quick service. Rose and Maria are very friendly and helpful
I lost my storage keys a few months ago and didn't know what to. I pass by and spoke to Rose she told me to fill out an order to have someone come and remove the lock, I was ok with that but then she said it would take 7 to 10 business days. I was disappointed cause I needed to get to my stuff, but Rose said let see what I can do, within a few hours she calls with great news. Great job Rose
Raised prices after a few months not worth doing business with.
Good place to maintain as garage for yours furniture
Nice and very helpful staff. Recommend to anyone looking for storage facility.
Dom & Rose they have the best customer service.
Heather, very professional and helpful, she late and show me storage spaces, very polite.
They supplied a flat cart to unload a U HUAL Truck that my Uncle and some family members loaded earlier. It was an air- conditioned unit inside with large units.
Very friendly and helpful. The whole proxess was very quick and Janette was amazing. She helped us with everything and answered every question. Great experience.
They had flat carts to offer to unload our truck, along with parking spots.
Exelente atencion de parte del personal
Best service ever I recommended it 100%
Rose was so kindly and helpful person, we need more like her.☺️
Rose and Bilmarie provide and outstanding customer service. The were friendly and provided all the information concerning the rental of the storage. They deserve a raise.
Rose and Mr. Len are awesome 100%
This is why we hate false Advertising.... Never believe in Online Pricing. If you want to know exactly how much is the rental go to their local office and ask them because the are Hidden fees like administration fees and insurances that nowone tell u online. What u see online Double it and that's the Price......
The staff was amazing and rose helped me out and made things a breeze she’s really funny as well
Rose has been amazing today. Her customer service was fantastic and on point. Very helpful, very professional and very welcoming!!! Thank you
Customer service here is great!!! Rose!!!!!! Is awesome!!
Rose ans caroline are the best they gace me grest and nickname. I would recommend thiis place to anyone
Excellent service very happy customer rose has been wonderfully through my 3 months here I will be back thank you
Rose was very sweet and helpful!!
Needed a unit for about a month in between moves - Rose took wonderful care of me from start to finish. She works very hard at this location, and I never had to worry about my stuff’s safety nor my account. I felt like I was treated like family and the move in/move out process was very straightforward and upfront. Highly recommend this location and Public Storage as a whole.
Rose was very helpful!
I had a reservation at public storage. Rose went above and beyond to make sure all my concerns were met. She was very caring and understanding towards my needs. She was patient and had a very positive attitude. She is a great asset to public storage. Thank you so much Rose for your help and kindness.
I went into Public Storage for a reservation I made. I ended up making a mistake and I made a reservation for the wrong storage unit. Rose went above and beyond to make sure my needs for storage were met financially and also help me pick the right size unit to store my belongings. She is a kind, caring, understanding, fun asset to public storage. Thank you Rose
D’mya and Rose are two very nice ladies. Great customer service.
Awesome place. Super helpful staff.
Rose is a good customer service
Rose and Veronica were very helpful
Great customer service Thanks Rose
Thanks for everything one of the best public storage ever...and thank you rose for the best customer service...
this has been the best storage unit I’ve had. Staff is so friendly, and helpful. Rose especially! I dropped my keys while moving and her staff found them. They didn’t know whos keys they were so she went through the logs of what renters came in and was able to locate who owned the keys! 10/10 service all around! Thanks againc
Grax por la ayuda que me dieron rose es la mejor persona
Rose was really helpful and nice great costumer service.
Let’s first state that the staff is extremely nice, friendly and very helpful!! Whenever we have questions or an issue (like being locked inside the gates) they were very responsive and when leaving a message they responded within the hour. Rose is like family! ( we only know her from here and we don’t hang out) When she sees me she always ask about the baby. That should say a lot about Rose personality. It’s always a pleasure coming here.
Rose is amazing!!!!! And Diane is absolutely beautiful 😍😍
Rose was wonderful and super helpful!!!!
I want to give a big shout out to Rose , she has amazing customer service , very friendly, and professional, I want to thank her for helping me resolve my account, I highly recommend this public storage , thanks again
I have the most amazing cust.Service ...The Asooc.Rose very pleasant everytime anything I need there very helpful wentI go there ..we need to have assoc.more like that...I been having a storage for about 4 years there..very nice asoc...thanks....
Rose was amazing from start to finish trying to help me pay my rent and helped me answer all my questions. Thanks for helping me Rose making it so easy for me, I’ll definitely be back!!
Rose is always cheerful mood when I come in to pay my bill.
Like to say D’mya was very helpful and great 👍🏾 communicator great pleasure of doing business with her thank you D’mya.
Very happy the service by Rose
Rose is very friendly, helpful and knowledgeable and im glad i came in today to get a storage unit with her help.
Rose is one of the best employees that I have ever encounter during my public storage transactions. Not only she provided me with a WiFi hotspot to complete my transaction , but also took a variety of factors to ensure customers remain safe and keep social distancing. In my opinion she will move up pretty quickly throught the company.
Rose was a good helper
Gracias rose por servicio
Rose good servce
Veronica was amazing. Very professional and helpful. She was a pleasure to talk to and deal with. Even thou we had reservations at another location shes was extremely accommodating and eager to help. Plus she was kinda cute...
Rose and Jenn where very helpful and kind with assisting me with my storage rental. Thanks 😊
La esperiencias fue super buena, y el personal que me atendio super amable y satisfecho con el trato
The store was clean and safe was welcoming, Rose was very detailed and I especially loved the golf cart ride and wolk through...thanks a million for everything
Thanks Veronica for all your help.
Veronica fue muy buena gente y muy bien servicio.
Very nice receptionist named Asha who was very helpful and offered things that would help me.
exelente servicio muy amable veronica
Very good job Ms.Asha did thanks.
Great customer service
Good, safe space, friendly efficient staff. A little pricey vs the competition.
Exelente sevicio responsabilidad me senti muy comodo con el servicio
Muy agradecida ya que el servicio que nos brindó Verónica fue excelente.
Veronica & Rose excellent service muahhhh
Rose & Veronica servicio tambien
Veronica excellent customer service
Rose and Veronica was a great help today. Thank you so much
Very friendly staff. very fair price, all very clean
Easy to access.
Awesome experience very fast and easy
Veronica was awesome and so helpful!
Fast and easy service ...painless thanks veronica
Vero And Rose Are The Best , The Customer Service Is Of The Chart. Recommend Them 100%
Rose Y Verónica excelente
Veronica great customer service
Great customer service and great service with s smile
Jeanette thanks for all your help! Amazing customer service.
Storage fees are reasonable. Bad and boxes are way too expensive. Now, their boxes are really well made, its just that i wouldnt the 22$ for a tv box
Wonderful and quick service, veronica was great!
Excellent customer service .Thank you Veronica for all your help .You are the best!
They were awesome
Great service from attendant. Very helpful and speedy service. Totally recommended
tremendo servicio gracias veronica por tu ayuda muy agradecido definitivamente los recomendare...
Came to buy tape Christopher gave good customer service.
She was so nice she helped really
I rent at the location 250 N Golden Rd in Orlando, the place I can't complain is clean, the one I rent is inside with AC, the problem I'm having is that they raise the prices whenever they want, is on the agreement and if you don't pay attention what you signed you'll be surprised when u start seeing the difference in price taken out of your bank account, I went from paying $127 to $158, I went to the place and was told that they would have someone call me, the person that called me told me they go with what the market is at a particular time, and that I was paying like $40 less than what the market was. I told the guy it was not my fault if the market went up, my salary doesn't go up every time the market goes up! The price was not 5 or 10 dollars more it was $30. He said to call back in a couple months to have it review again see how the market is then, that was the solution I got.
Great service! Nice people 11/9/19 Veronica was very helpful.
Nos atendió Veronica muy amable. Gracias por toda su ayuda excelente empleada
It was a fun time at the public storage
Veronica was very nice and friendly. She made sure we had everything we needed. Thank you for everything ❤
Verónica Excelente!!!.
Tenice is very pleasant and helpful.
Veronica was very helpful and got me cleared and into a storage unit immediately
Bilmarie was an amazing person, she help us every step on the way and help us. She also explain to us everything about the storage and had good time. She treat us no at customer but as family. I will recommend her for help and getting a storage place. Thank you for be awesome 😊😊😊😊😊😊
Veronica was great!
Muy buena atención. Muy buen precio. Y muy agradable la persona que me atendió. Gracias.
This is my first time using Public Storage and it was the best experience thanks to Veronica. She was so welcoming and was very good at explaining everything that is entailed with renting the unit. I will definitely be recommending this area to friends and family. Ask for Veronica!
Veronica was very professional and provided us an enjoyable experience while we were reserving our storage unit. Thank you Veronica!
Awesome experience attendent Veronica was awesome, very helpful and knowledgeable.
Great service, fast, efficient, and friendly. Helped by Ms.Fela and Ms. Veronica and couldnt be happier. 5+ stars deserved!
Verónica's customer service was excellent.
Excellent costumer service. Veronica was very sweet , was a pleasure and a very happy with service.Thank you !!!
Great customer service.
FELA was very helpful. She had a lot of patience with us. I was very tired from moving the days before and she just made me feel so comfortable and even offered me a seat to take the load off my feet. Thank you very much....
Veronica was very helpful moving me in a couple of days ago. Made sure all info was given up front so nothing came as a surprise later on. I would recommend this facility to anyone.
Gracias Veronica por excelente servicio
Can we go to pickup at any to e after 10pm
Muy buen trato de Verónica. Excelente empleada. Gracias por la ayuda.
Great people overall great place recommended 100%
Selina me brindó un servicio excelente
Selina was amazing she hooked me up!! Her customer service skills are the best!! She needs a raise!!
Omayra was an absolute sweetheart, helped me tremendously during my stressful move and getting a unit set up at public storage until I was able to move into my new home. I recommend this location for anyone in need of storage solutions due to their friendly service. I will definitely tell others about my great experience here and cannot stress how friendly staff are. Thank you, Omayra, for the excellent service and for the lovely conversations.
I will never forget Omayra because of her amazing customer service, I am currently a college student, renting my first ever storage unit was scary, but her service was so calming, comforting, and made the process easy. If I need to move again, I know exactly where I will be taking my service and that is right here. I didn't even mention how CLEAN the property is unbelievably clean. If you're looking for a place to store your stuff, I can assure you this is the correct location.
Very clean and friendly staff and good prices. Fela thanks for your help. God bless you
Amazing costumer service from Omayra she help us a lot with our needs. She walk us thru the process step by step.
Omiayra was great and made my day
Tenice was very friendly and knowledgeable. She helped us find the best unit for our needs.
Omayra is great she was very helpful and took good care of me. I will always come back as long as she is there
Omayra with number 25973 helped me a lot, very good service.
Omayra was very helpful! She got us setup with a unit very quickly and she was very pleasant. Would highly recommend this facility.
Omayra was super sweet and friendly she was super helpful.
Omayra fue Muy amable me ayudó mucho recomiendo esa tienda.
Omayra was very helpful
Tenice Provided great service
Tenice is awesome!
Tenice was very helpful
Selina was very helpful with getting me setup with a unit and making sure that I got the best price. Definitely recommend for anybody looking for cheap storage
Selina was AMAZING!! I've been a customer your years and have talked to a lot of employees, but she has by far been the kindest. She handled two customers at once, flawlessly! She transferred my unit, and was so nice, and funny. Definitely made a storage unit tour an experiance and it was fantastic!
Selina was so personable, and helpful! It was like talking to an old friend, she made the transaction very simple and smooth. She explained everything in detail and gave me tons of options. So glad I chose this location!
Selina was very nice
Costumer service here is amazing. I was in a bit of a hurry and they took care of me fast and it was so easy. Omayra was so very helpful and very nice. Best storage place I’ve been to by far!
Omayra is is simply great at what she does. Quickly showed me the unit and gave a rundown of how the storage facility worked. It didn’t take long for me to know that I was renting with them.
Rose thank you for your help and your kindness. Excelent service!
Heyyyyyyy!!!! Rose did a great job in helping me out today she worked on the what's that called the door to the storage unit that was stuck and out of place and I want to thank her she did a good job
Love the place and very nice service.
Excellent service. Did the express check-in beforehand and was in and out in 20 minutes.
She do a good excellent Job she have nice personality and good work person!!!!
It’s amazing I loved it
Estamos complacidos con la atención de la señora Omayra. Fuimos guiados dentro de las instalaciones y pudimos escoger el storage que mas se acomodo a nuestras necesidades.
Grandioso storage bien complacido que me siento y excelente servicio que me brindaron ayer. Thanks I lovely public storage. Especially 25973 ☺️
I was very pleased today with the great service provided to me by Omayra. I recommend this property to anyone.
I usually have awful experiences with storage units but Veronica. Was. Amazing! This girl went above and beyond to help me find the right storage unit that fit my needs. Vero took the time to assist me with locating an indoor, climate controlled unit that fit all of my belongings. I couldn't say enough good things about her and my experience at this location. If you need a unit, go visit 250 Goldenrod & Vero.
Good prices. Very spacious and clean.
I was rushing to move some stuff into a storage unit. Im glad I made a reservation into this location, because the help and information I received from the staff....Keysha and Michelle was great and very helpful. I personally recommend this location. They have great offers and fair prices too :)
Great customer service thanks to Kaysha and Michelle
ONE RUDE PERSON.
Came in today needing a storage unit in a hurry. Keysha was so informative and helpful. She helped me through the process and was able to get a storage unit with ease. I recommend this place to everyone.
Keysha muy amable y buen servicio
Keysha is very good!! Very helpful and I will recomendó her!
Keysha muy buena excelente servicio
Keysha , is very nice and great customer service! Also she is very knowledgeable about the property. Good Job Keysha!
Amazing service! Super friendly, very fast service. Highly recommend
Very profesional service, very happy to help , Keysha my agent always helpful
Keysha is very polite and helpful proud of job very good manager.
Very friendly
Very friendly and knowledgeable of what unit that best fixed my need
Omayra was very helpful, friendly. Overall great experience
Rose and Omayra were excellent
Great service Clean area Bilingual
Very pleasant staff. Made my payment quick in and out.
Great service. Polite employee. I would recommend it to everybody
Rose & Karen were very friendly and helpfull. Great service!
The service at location is nice and frienndly staff. Joseleen is always helpful and genuine. I would recommend renting it here. Thumbs up 👍🏼
Wonderful staff Keyshawn Very helpful
Keysha Was a pleasure to be with help me out get in a storage for my overstock garage
Exelente servicio lo recomendó
kept my things safe
Omayra and Rose were excellent. We came for a unit and they asked us several questions to make sure we were getting the correct size. Service was outstanding and facility very nice, up to date and clean.
Gx por la atencion a omaira y a keysha se lo recomiendo buena la atencion.
Keysha is an excellent employee whom showed professionalism in what her work entails and displayed a pleasant demeanor.
Keysha and Valerie are very sweet and helpful. Nice property clean and well kept.
Yaisanet great costumer service..
Had storage there for over 2 years. No issues at all. Staff very attentive.
Staff here has always been rude and unhelpful. They keep raising the rent, but the facilities keep getting worse. You can tell that they do not properly apply pest control since we constantly saw roaches when entering the building. A few months ago, the AC unit had begun making a loud buzzing sound then eventually stopped working altogether. Never was fixed. Lights have been out months in the hallways and have never been replaced. This place is a joke. I had a better experience at the public storage just down the street. Ultimately, just find a smaller storage company that actually cares about its tenants.
The property manager here was really nice and worked with me very well
The guy there with the glasses very nice
Muy buen servicio y muy amable
Excellent service
Staff was kind of rude and very hard answering your questions. And pricey if you only want 10 to 15 days they charge you still for a whole month. Not nice.
The service was great and she answered all my questions she was very kind and personable. Yesinia and Keysha were the best.
Rose was such a pleasant and polite employee was treated with respect n kindness she explained everything thoroughly what a wonderful person made me forget the reason why I needed this room since I'm moving. Thanks again.
Keysha was awesome!!!! Didn’t have to wait or waste time she made the process nice and simple definitely recommend this property great customer service.
How much is it per month and can you store a car
Its a nice place, very clean and Keysha is very professional, gave me exactly what i needed and a good price! Thanks for your awesome service, i 100% recommend!
I went looking for a storage that I was needing asap and the service given by Len was great, He took the time to show me the different options and prices.
I had the pleasure today of speaking with Susan who has completely gone out of her way to accommodate me with the proper storage facility. She was friendly, helpful, professional and so patient with me. I am not one to give reviews, but I truly believe that Susan deserves to know that I appreciate all of her help. I wish that everyone who deals with the public had her personality and professionalism. Thank you Susan.
Keysha was an amazing help! We need more customer service helper like her! Great job!
Very nice air controlled storage units. The staff are very nice & helpful with picking out what you need.
Mariluz was great... Really friendly
Keysha and Anthony they have good costumer service was fast service and outstanding I love it
Anthony and Keysha did a great job she did a good serve and explain everything that I need to know
First time needing a storage and It was a pleasure with the service I received from Joseleen. She was very helpful and professional, which made my move a lot easier ! Awesome staff and clean facility!
Rose did a fantastic job! She showed me the unit and was very personable. She answered all my questions well and made the experience memorable!
After looking at other storage facilities, I found that public storage was the best value. Keysha was the property manager, and she was very helpful! I would definitely recommend to anyone looking for a secure climate controlled unit!
Clean and friendly
Keysha gracias por el servicio muy amable, me a gustado explicado todo detallado y siempre sonriendo Dios te bendiga
Muy gran servicio y amabilidad de parte Maliyah y del personal. ❤
Rose was amazing! Very helpful & fantastic customer service!
Best place ever in and out great girls that work the alicia and keysha
Service was great
Keysha is great! Very helpful and clean property.
Keysha was great, helpful easy and professional! 😊
I'm happy to say I'm asking Keysha and Ashley have gave me the best service of the day thank you it was up to me I will take them to Hawaii with me thank you for their services
Property Manager Keysha was immensely helpful in finding us the right size unit. She managed to take care of our needs while also helping others that walked through the door, very Friendly, professional and courteous, very clean facility and affordable units. she also had a new team member name Ashley she was very helpful and friendly.
Had a great experience at this public storage. Ashley was wonderful and helpful so was the property manager Keysha. Great customer service and no wait.
Very good.
Keysha me dio un buen servicio, excelente.
This facility is very clean and the property manager Keysha is super friendly and made the leasing process very simple and smooth.
Thanks Chris for the great help getting me setup with a storage unit.
Keysha fue muy amable buen trato y rapidez am very happy
Great service, extremely helpful and friendly....
Cristina was great!!
Keyona was great
Horrible experience they outright refused to refund my wife her deposit. Stay away from this place, very rude customer service.
Ada was great she helped me out quickly, and with super customer service.
Ada is a new hire here and with the manager rose made my experience wonderful
Super friendly staff and very accommodating!
Rachael was amazing. Very friendly staff , clean location, quick and easy.
I have been storing with public storage since 2012. I have had nothing but great service. The current girls in there Rachel and Kaysha have great customer service and are very helpful. Highly recommend.
I come in to pay my mother storage Keisha was very friendly and profesional. Thank you Keisha
Keysha was ready for our appointment and handled the whole transaction in a very professional and quick manner. We are looking forward to a great rental experience! Thanks Keysha!
Brutal y muy atentos
I like the way Rachael keeps the place clean n smelling Gud. It's one of the better storage places I have gone n seen here in Florida.
Keysha have very good customer services excellent
Rachael was awesome and extremely helpful in preparing me with my storage unit! Will highly recommend!
I rented a unit today and Keisha was very friendly made my experience very good i really recommend this property for your next rental space needed is very clean and i a great location
Great service from Rachel. I came in to make payment. She greeted me with a smile. After a long day, it was nice to see.
Keysha was rude and unhelpful on each occasion that I needed customer service at this facility. She provided information that was incomplete about the process for removing a lock with a lost key which caused me to make several unnecessary trips to get this process resolved. Whoever hired her as the public face of this company made a mistake because she has always been rude and abrupt whenever I asked a question or needed specific information. When I told her I needed a lock cut off my unit her first response was to say, “Not happening today.” This happened two weeks in a row. Instead of taking the time and showing the courtesy to thoroughly explain the process, so I could make appropriate plans she was simply rude and abrupt. She is incompetent because she was unable to provide the service to remove a lock and did not inform me that it could be done without me being present. She never advised that her manager is rarely at the facility on the day that I had off work to take care of this issue. She could use some lessons in customer service as it would appear from other reviews that she is able to be nice to the people she decides are worth treating with civility and respect or possibly those who don't present issues she is incapable of handling herself. I have been using this storage unit for 5 years but I will probably be moving everything to a different storage facility based on my unpleasant experiences with Keysha. She is unprofessional, rude and incompetent as far as I am concerned.
I came in to pay my mother in laws unit and I was greeted by Michael who was a character. He is so funny and very personable! His customer service exceeds the norm and I would recommend this place to my friends and family as long as Michael is there! Thank you MICHAEL!!!!
THANK YOU KEYSHA-----I have been using the Public Storage facility on Goldenrod Road for approx. 14 months. Every time I enter the store, I am greeted with a beautiful smile from a young lady named Keysha. She has always been extremely helpful and kind and it is good to see someone with such good guest service skills. She was very helpful in assisting me in locating a smaller unit when I needed it. She is definitely an asset to your company. CATHY C
Keysha was a pleasure to work with. Easy process.
Amanda welcomed us with a smile, she made our day and night. Her customer service is above and beyond my expectations when I walked in. I have over 25 yrs experience customer service. If we had more Amanda's in the industry of customer service there will be no issues. We are extremely satisfied with the service provided. Thank you Amanda, we were having a really tough and hard day but your personality filled us with laughter. Thanks!!
Keysha has given me great service
Keysha the property manager, was great to work with the day I went in to rent the storage unit. I did everything online, and very good to work with. Keysha, took the time to show me the property and where my storage unit was at. A great experience. The property is clean, and the other day I went by and had to use the facilities and it was very clean. Thank You Keysha!!
Manager was very friendly, helpful and knowledgeable.
Getting a storage unit at this location was quick and easy. Keysha was very friendly and made sure everything went smoothly. The units are very clean, super safe and I feel confident storing my belongings there!
they was very fast and helpful,they put their best to help u in what u need very great employees
Great customer service from Marian. Overall experience was great and the storage unit was exactly what I needed.
My experience at public storage was one of excellence, starting with the staff name Sheena whose people person style SPRUNG OUT, when she Greets the customer with PROFESSIONALISM, DEDICATION and UNDERSTANDING! Her knowledge of her duties made me feel very comfortable and welcome! Thanks and God bless!
The two customer reps at this particular location where very helpful an had great customer service skills Monica an Keysha
Very fast and I'm happy with the service the
Rachael helped me out with a storage unit. She was super helpful! ;)
I called this location today to cover an EFT that was returned. I wanted to give her a debit card payment over the phone but she refused and said I had to do it on the website even though I have done so before. She was very short with me. I like the facility and when it was Stor-All they were very personable and it felt like a family atmosphere when you had to deal with them. Now they are a big corporation and the family feel has been replaced with a "strictly business" feel. SAD
I am writing because I am compelled to share that the representative that helped us was Marian, and she was excellent. Extremely helpful and kind besides being very knowledgable. We actually did not rent a space not because the price was not excellent or that the place was not great because they were but rather because we are from Miami and it wasn't practical for us since we have two cars where we can move my daughters items back and forth with little to no effort. But when I do need storage in the future I am definitely going here! Loved them!
My experience was very good and there was a lot of patience. I have never rented a storage building and the whole experience did not seemed rushed and was explained to me with careful consideration, especially since I am a college student. I will not hesitate to do business again with them :)
Keysha is best manager!!! Clean units
Keysha was the best
Marian did a great solution solver with my problem . Great customer Service. I recomend them.
This was my first time using any type of storage facility and the staff went out of there way to make me help me with everything I needed and made me feel welcomed and very comfortable, also very clean. In particular was the young lady named Rachael at the front desk, she always had a smile on her face and was very knowledgeable with all questions I had regarding the units. I highly recommend using this particular Public Storage
Great service! Keysha was very nice and helped explain everything in great detail.
Keysha was very helpful and professional.
Great customer service the store was nice and clean keysha really help me find what i was look for and gave me deferent options
It was a good experience, Keysha was very attentive and gave us all the information we needed.
Keysha was very helpful and friendly. I would recommend her
Keysha was amazingly fast and very helpful. she was quick to get me into the storage unit I reserved and showed me around and made sure it was the space I needed. the information presented to me was explained very well I had no worries that anything would go wrong. they do offer climate controlled units which was perfect for my needs! I highly recommend reserving here customer service is flawless! and that was because of Keysha.
Keys ha was excellent in customer service and very knowledgeable about the products.
My husband and I just got here to make some questions and ending renting an unit. But overall, I have to mention the excellent customer service received from Keysha, the front desk admin person! Wow, beyond our expectations, she did am amazing job. Keep it up Keysha and God bless you. :-) Carlos & Ada Regueira
The public storage property manager help me with finding a prefect storage space for my belongings at a reasonable price. Upon great customer service.
amazing time here the manager rosamaria was kind and very helpful kept us laughing explained everything the right way and we're bringing lasagna for her
One of the most pleasurable experiences in renting anything i've ever had. The staff was friendly,knowledgeable and made me feel so comfortable. Rosamaria "Rosemary" went out of her way to make me feel comfortable and explained the products and service in a fun helpful manner. I only came in to view the size options of the units knowing I needed a short term storage solution. I ended up signing a contract within hours. This particular facility was easily accessible from my home and is clean and well kept. My hats off to this staff !! Thank you !!
Rosemarry wonderfull staff, wonderfull service,
Great service !!!
Lily was very helpful and explained everything in detail, and got me the best storage for my needs.
Run in to public storage 4min before closing. Rosamaria was great!!! She stayed over 20 minutes longer than she had to, she really help us out. thank you Rosamaria. five stars.
Rosamaria was supper fast nd helpful... great service.. #haaan
Rosemary was great! Very helpful and polite....Thanks
Excellent Risamaria y Amanda
Rosa Maria was very helpful in providing me with the unit I needed. Everything was done profesionaly and friendly.
Super friendly .. Lily rent me a unit in n out in no time... clean and well maintained
Love Anna the property manager and Amanda her trainee. Very helpful! Squeaky clean facilities 😊
Quick and easy,knowledgeable staff very nice experience. Thank you Amanda and Anna
Buen servicio me encanta. Loved it
Very excellent good service
Rose and Christina are so fun to be around. They made my experience one to remember. Who knew id have so many laughs at public storage
Trystan was awesome so helpful! I def will be tell people to go esp to that location!!... Thanks !!!👍💛
Verry good
Trystan was a great sales person. I just stop by to check prices, but her personality was so great that I decided to rent here rather than looking other places.
I absolutely LOVED my experience at Public Storage. My boyfriend and I were in desperate need of an affordable place to store our belongings for the summer and I am happy that we chose Public Storage. The cost was EXTREMELY affordable and was cheaper than all the other storage places we researched. In addition, Trystan, the Property Manager was amazing and very personable and charismatic. She exhibited excellent customer service and went above and beyond her duties to make sure my boyfriend and I were comfortable with our decision concerning Public Storage. She carried on good conversations and answered every question that we had and even gave us tips for moving in and out of the storage units. It was very apparent that she was their for us and cared about out experience with Public Storage. Based off of my experience, I would definitely recommend this Public Storage location to anyone who is searching for a location to store their belongings.
NICOLE LUGO HELP ME AND WAS VERY POSITIVE .JUST LIKE TO SAY THANKS YOU R THE BEST
Love this place and People!! They where so helpful getting me the right size unit I needed. Made this very easy !
Have never stored before very pleased with my unit and the property.
Nicole Lugo took care of us very well. We would definitely recommend this storage property. Thank You!!
My fiancé rents at this property. The customer service was on point. Felt very welcoming.
Rose Mendiola was really hopeful to me my gate code was not working and she happened to pull up in which she work for the same company just another location the office was closed i explain to her what was going on she made a call to the district manager and she got me in the gate she was very nice and kind bout the situation that she took the time to help me even though she was late for an appointment but the thing about it her customer service was greet and she was too.
Loved the service provided by Nicole Lugo very friendly and efficient. Highly recommend!
Nicole was super helpful and informative in helping me make a decision on which unit works best for me. Great service! :)
A few months ago Nicole rented me a unit and her customer service was great. After a week of storing there I received a call to see how my move in was going. Awesome staff here at this location.
Nicole Lugo helped me out today she was amazing very friendly and professional. She took her time to answer all of my questions. I would recommend this location to friends and family based on Nicole's personality alone. Thank you for making this experience so easy and worry free.
Nicole helped me get the right size boxes and she was very friendly and professional. 👍👍
As a new CUSTOMER to public storage, I was very pleased with the service I received from Edwin. The lighting in the spaces is a great added bonus, and the carts make moving so much easier.I would never rent a storage unit from anyone other then Public Storage.
Nicole Lugo was very helpful and I very much appreciate all the help she gave us. she was aware that I had collectibles in my unit and she made sure when painting around the unit the paint did not go near my items. Thanks Ms.Lugo!!
Nicole is great she help me with everything. Good customer service and very helpful i recommend
This a great location for your storage needs. The staff is super-friendly and has a can-do attitude to accommodating customer requests.
Lyan was kind and extremely helpful, will do business again !!
Public storage and nicole are awsome
Employees were very pleasant and kind property is very clean
Trystan helped me out today - she was helpful over the phone, answered my questions and was friendly in person. She helped me to decide between this location and the one that is actually closer to my house, but the person who ran that location was rude and lacked the interpersonal skills to even explain the very simple reason for a difference in price between his location and the one less than 1/2 a mile up the road. Needless to say I went back up the road to work with Trystan and not only got a better price, but a friendly experience as well.
Lyam was great under pressure by herself. She was very courteous and professional. She took care of all my needs
My second time renting with Public Storage! Nicole Lugo, who is the manager, is always smiling and very helpful! Any questions are always quickly answered with a reassurance that I'm not a bother with anything i need to know about the unit. Definitely you should rent here! :-)