Public Storage Self-Storage Units at 2275 N Semoran Blvd, Orlando, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
3'x3'Online only price$ 26/moSmall 3'x3'
$ 26/mo $35Best Price Label
- Climate Controlled
5'x5'Online only price$ 32/moSmall 5'x5'
$ 32/mo $43Best Price Label
- Outside unit
- Drive-up access
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label
- Climate Controlled
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
4'x10'Online only price$ 50/moSmall 4'x10'
$ 50/mo $66Best Price Label
- Climate Controlled
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $67Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 53/moSmall 5'x10'
$ 53/mo $71Best Price Label
- Climate Controlled
4'x10'Online only price$ 58/moSmall 4'x10'
$ 58/mo $77Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 66/moMedium 7.5'x10'
$ 66/mo $88Best Price Label
- Climate Controlled
7'x10'Online only price$ 66/moMedium 7'x10'
$ 66/mo $88Best Price Label
- Climate Controlled
10'x10'Online only price$ 71/moMedium 10'x10'
$ 71/mo $94Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 74/moMedium 10'x10'
$ 74/mo $99Best Price LabelHurry!
- Climate Controlled
7'x10'Online only price$ 81/moMedium 7'x10'
$ 81/mo $108Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x10'Online only price$ 94/moMedium 9'x10'
$ 94/mo $126Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
9'x15'Online only price$ 127/moLarge 9'x15'
$ 127/mo $169Best Price Label
- Climate Controlled
10'x15'Online only price$ 136/moLarge 10'x15'
$ 136/mo $181Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 143/moLarge 10'x15'
$ 143/mo $191Best Price Label
- Climate Controlled
10'x20'Online only price$ 170/moLarge 10'x20'
$ 170/mo $227Best Price Label
- Climate Controlled
10'x20'Online only price$ 171/moLarge 10'x20'
$ 171/mo $228Best Price Label
- Outside unit
- Drive-up access
9'x30'Online only price$ 237/moLarge 9'x30'
$ 237/mo $316Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x30'Online only price$ 249/moLarge 9'x30'
$ 249/mo $332Best Price Label
- Climate Controlled
10'x30'Online only price$ 258/moLarge 10'x30'
$ 258/mo $312Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
Orlando Storage Units Near Colonial Drive, S.R. 417
Orlando Public Storage on Semoran Boulevard near the intersection of Hanging Moss Road is the place to go for customers looking for self storage units off of State Route 50 and State Road 417.
Approximately seven miles from downtown Orlando, and with easy access from Colonial Drive or Goldenrod Road, this Public Storage is an ideal storage facility for customers throughout the Winter Park, Baldwin Park, Aloma, Goldenrod or Union Park communities.
Roughly four miles from Orlando Executive Airport, travelers can use a 5x5 storage unit to store business or personal items within a short drive from the runway.
For year-round residents or seasonal visitors teeing it up at Winter Pines Golf Club, a 5x10 storage unit is the perfect place to keep a set of golf clubs and golf gear for easy access to and from the course.
A 10x10 storage unit is a great place to store beach gear, boating equipment and dog-park essentials for trips out to nearby Lake Baldwin Park during the warm spring and summer months.
Families near Winter Park High School or Orange County Public School can use a large 10x30 storage unit to pack up everything inside a five-bedroom home before a big remodel project.
This facility, open 7 days a week, offers indoor storage units and outdoor storage units, as well as climate controlled storage units. For customers seeking vehicle storage options, there are also enclosed units at this facility designed to hold a car, truck or SUV. For storage-related questions, or to purchase moving supplies, speak with the friendly staff inside the rental office.
A sought-after community for raising a family, starting a business and, of course, theme parks and tourism, there are so many things to love about life in Orlando – aka "The City Beautiful." Public Storage is proud to offer cheap self storage units and excellent customer service to customers throughout the Orlando area.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 575)
I have been here several times where my access code won’t work. Have to go in to the office and they reset it. I’ve had the same code each time and I pay with autopay so no reason why it shouldn’t work. Ridiculous, especially when you need to access when the office is closed. I’m paying 310 a month for a 15 foot unit.
Thank you so very much for the excellent service you provide. Each and every time I visit my unit, you are extremely helpful knowledgeable, patient and warm. Rosa you are the absolute best.
Very friendly and covered all issues and questions
Christine and the staff here have been wonderful. Very helpful and accommodating. Would highly recommend using their facility!
Rosemary she was amazing! Excellent customer service. She assisted me as needed!!! Fast smooth service
Great customer service by Christine. Angel to work with.
Christine was my associate today she was great very pleasant and knowledgeable
Christine helped us get the right unit today very professional and sweet thank you for a nice experience
Great people great service for your storage needs see Rosa and Mario
attitude from staff is not warranted. i've rented a unit several times at this location and there's always someone with an attitude. management please have it checked. also, someone needs to be present in the office at all times during office hours so there is no confusion with presenting the lock someone brings with them for a refund prior to entering the unit. we do NOT need to be accused of switching locks. can the e-rental site have the option to click on to bring your own lock instead of automatically charging for a new one?
Thanks to Rosa, I was able to find a unit before my move out date in August. The facility was clean when I walked in and I appreciated Rosa's knowledge and allowing me to take a look at one of the units before purchasing.
Karla gave me great service
They offer a lot of automation and app access for renting storage. I wanted to actually see the unit first. Rosa reached out to me by phone and we made an appointment same day for me to compare two unit sizes. She was very helpful and I was able to choose my unit and complete all paperwork in 30 minutes. Great service.
I used this PS location for only a month, needed to hold some furniture before a big move. They were so helpful, I had a tricky unit-you had to hold the door and lock a specific way to get it open and they would always come out and help me open up, and close it up. I’m 8 months pregnant and they would always offer to help me move things as well! I always turned them down but it was the offer that counted. Loved the pricing and space, very affordable and great location. Overall 10/10, I recommend this Public Storage location. 👍
The service here at the public storage was phenomenal! Rosamaria went above and beyond, she exceeded my expectations! I ended up getting a great move in special and I would recommend this location to anyone in need of a clean and efficient public storage facility!!
Christine you are awesome, thanks for the help much appreciated 😀
Excellent Experience and Customer Service - Christine
Christine was fantastic on helping up set up our locker and was very quick and knowledgeable about what to do!
Got good service from Christine today I recommend this Public Storage
Christine and Lori helped me today and they were awesome made sure I was happy and my needs were met very helpful and informative and caring
I was not there only looked up address for someone.
My mother's place got flooded due to Hurricane Ian. She had to put whatever she salvaged into storage until we found her an apartment to live in. When we found her apartment, we moved all her items out on April 1st and told them to close out the room. They went ahead and told me that I had to pay for April 1st rent even though it was vacant. I will never use public storage again.
The places look safe Ava clean, it’s 24 access , but 1 start because not bathroom for use,, you have to go out or do like dog..
So far it's been pretty good haven't had a problem with anything. It was a little confusing at first cus there's not someone at the front office all the time and you have do everything online. But it was fast.
Mya was helpful
Great service Rosa was great
Christine was terrific! Beyond helpful and extremely friendly. Give her a raise immediately!!!
Great service by Rosa and Mario they were incredibly helpful.Great and economical place to get a storage place
Got set up today with Christine she was great and very knowledgeable thanks
Christine helped with setting us up today even waited for us to come with truck to bring us to unit. Helped us set up app for easy access to my account and the property thanks for great customer.
Our experience was great our representative was christine she was very pleasant and patient went above and beyond to ensure that all our needs were met a great big thank u
Karla was great
Is a great place to save your stuff and Rosa is very friendly and helpful I really recommended
Easy check in, Rosa helped a lot!
Very helpful, thank you!
Christine was very helpful getting us settled into a new unit today. Thank you for great service 😊
Nickle and dime you the entire way. Don’t believe the published web price.
Great customer service by Rosy property always clean and they are awesome 😎
Mya and Rosa were such a great help¡¡¡¡ recommend this location and these ladies!
Mya was amazing!, great help!
Rosary was rosey with her help, I can't thank her enough for her patience and helpfulness.
This place is a rip off do not come to the storage facility. Public storage rules are ridiculous. Would not accept my credit card over the Internet. Couldn’t get through the phone system. So late fee on a unit that I started at $110 a month it’s now $185 a month do not rent from this place
Rosa helped alot and she was very helpful throughout my whole process! Thank you guys for being great!
Thank you, Rosemary, for your help with my space and a rate decrease a few months back. God BLESS 🙌 YOU!
Rosa was very very helpful today and everything went well she helped me with all of my questions thank you
Mario is very honest and helpful
Rosa is a Boss. Always courteous and helpful!
The front desk was very helpful and cheerful we had lost a family member and they help walk us through the process and made it very easy
MYA very helpful, good costumers service 👏
Location is great
Buenas tardes un eselente servicio y la muchacha llamada Rosamaria nos asistio muy bien.
Mya and Rosa we’re very helpful
Karla was so helpful and gave us an overall great experience. This is a great storage place!
La Atención fue excelente en todo Momento y muy buena información sobre el storage que estoy buscando donde gratamente quede encantadamente convencida. Tanto las Señoritas Rosa y Mya muy cordiales Damas .las cuales chicas así deben de tener es estos Departamentos ..para nosotros como clientes sigamos estando satisfechos.espero la conserven como empleadas . A la Señorita 🌹 Rosa, gracias por tu linda paciencia.
Good service rosa
I am Pleased with my service here, Rosa helped me out with my transfer. Mesha as well, with my questions for this process.
Is the gate open on Christmas Eve or Day?
Mya was really excellent and kind .. she did met all my expectations ....
... Last minute looking for a storage unit, and went online to place one on hold, Rosa, was the most helpful employee I've met at a Public Storage complex, she was beyond helpful letting us look at different size units available to find what was needed for us, she went way beyond what I believe she had to, and give us exemplary service, answering every question clearly and fully, showing us on the map where every unit was and where we needed to go.!!! This by far has been the best experience with any other employee, at any Public Storage that I have ever rented from in the past.!!! Thank You... McG.
Very polite and beautiful workers, helped the moving process tremendously! Will be coming back if need be.
Christine was amazing and helped me with a late check out! So greatly appreciated!
As first time using a public storage was easy and smooth. Thanks Rosa
Rosa me ayudo con todo. Gracia a ella por . Su pacencia.
Rosa is very helpful and property is clean and safe.
Omesha and Rasheema the girls came to the rescue for me thank you very much
Karla gave me great service, thanks karla.
Excellent service. Rosa was amazing and very knowledgeable. I was very satisfied with the service. Highly recommended.
Rosa was awesome to work with and extremely informational. Thank you so much for all the help
Rosa has given me such a wonderful Service we need more persons like her. Thankyou
This was my first time using a storage unit, and the staff at this location made everything such an easy process. A very special thank you to the lovely Rasheema and Rosa :) They were very friendly, helpful, and patient with me during my move-out/check-out, and had the place running quick after the hurricane. I really appreciate all their help! I will definitely be using this location again for any future storage need!
Great service, my belongings were kept in great condition. Rosa treated me with great customer service.
Rosemarie is awesome! Great experience!!!
Rasheema provided excellent and instant service, being very helpful, friendly and patient to us both!
Great service and great facility still has that new build look
Rasheema and Rosa was wonderful at helping me rent my unit and making sure that I was good to go with access and my unit space.
Rosa was excellent and very helpful!
Your associate Rosa was amazing. Whatever they are paying her needs to be doubled. She knew more than anyone else I have spoke to at Public Storage. A+ 10/10
Karla gave me great service
Came in last minute and needed to get into a unit. Definitely wanted A/C. Rosa took her time with me and exhausted her options and found me exactly what I was looking for.
The staff at Public Storage on North Semoran has been great. I signed up online to get a smaller unit and Jeanette called me to assist. She also helped me today when we went in to get the unit. She was very friendly, professional, and just overall great! She made our experience very pleasant and easy!
Christine was an real big help when trying to get everything done
Karla gave me great service
My mother went to rent a storage unit here and Rosa gave her such excellent service. She deserves all the recognition possible for her hard work and genuine kindness. 5 star service!
Rosa was great! Everything explained perfectly
Good costumer service be Christin
Rosa always helps with anything I’ve needed only storage I’d recommend to anyone
Great service 👏 Rosa is very nice and knows her stuff.
Very friendly, helpful staff Rosa was warm, and accommodating
Christine Super job and very helpful She made renting simple Yea
Very helpful on everything
Karla gave me great service
Rosa knows her stuff! Extremely helpful. The storage facility is kept very clean and easy to get in and out with adequate security.
Rosa and Jannett were amazing and so helpful
Great customer service and all around quick service.
The customer service was nice. Ms.Rosa and Ms.Jenna were very helpful and informative!
Jeanette helped me out, she's very sweet and friendly, thank you!
Christine did a great job showing me everything and providing concise information
Amy was very helpful. She was patient and thorough, definitely recommend!
When I got here I thought this was gonna be another one of those trashy storage facility, but was I wrong. When I got there I had my eye on a certain unit for a certain price, Rosemarie and Jeanette were the two ladies that helped me through the whole process helped me load the app to have easier access to the facility. Then then showed me an inside unit ( like I wanted) and showed me a lil bigger one for the same price do to a promotion or something but at the end I got a bigger storage inside for the same price. Rosemarie gave me directions how to get to my storage. I got there couldn't get on the elevator. She must have seen through the camera so she called me on the com in the building n explained how to get up there to my floor. After all I had my very first experience having to use a storage facility and these ladies helped. There polite, patients and professional. Thank you
Jeanette and Rosa are my GIRLS! So helpful and nice and my move out was so simple. Best around town. :)
Friendly & helpful staffing.
Excellent customer service, reasonable price, and when my lock was compromised less than a week after purchasing, Jeanette was able to replace it without charge.
Excellent service by Josie and Rosa. Very attentive.
Christine was super awesome . Very efficient made sure i knew all the rules , regulations . She made sure my experince was as smooth as possible . Highly recomend this place
Really great experience, and very helpful service from Rosa and Rox.
Secure storage at a fraction of the price others charge
Very good location, excellent client service. I would recommend it 100%
Christine and Rosamaria were fantastic! Helped find the perfect unit for our business needs. Catered to my every need, helped me secure and set up the app! Even brought me to my unit showed me everything and showed me how to lock the unit. Set up app gate access. So smooth and efficient. Thank you and will highly recommend them and public storage to everyone. Thanks again!
Christine and RosaMaria helped me thoroughly, I love the customer service that I received.
Omesha has been absolutely outstanding; patience, helpful and efficient!! Amazing employee I hate to see the day she leaves. Thank You Omesha and public storage!!.
Thank you awesome service Christine!
Excellent service from Christine thank you Public Storage
Christine was a pleasure to work with. Made the move in process super easy. She and Misha are super friendly & welcoming!
Karla y misha fueron buenas
Christine assisted me today and she was beyond great! Customer service here is great! Thank you for helping me today in finding the right storage
Nice facility, very clean. I like the app for accessing gates and elevators when it works.
I have rented from this location since 2019. Rox and Christine are amazing... Very informative and made my move in and move out process a breeze. These ladies will go above to accommodate.
Christine was a pleasure to work with. She made the process of renting a unit easy. She was knowledgeable and welcoming. I definitely recommend.
Christine went above and beyond! I’ve been with PS for many years in different states and Christine was by far the most professional and caring provider! Will definitely recommend this facility —
Friendly and helpful staff. Quick and efficient process with peace of mind!
Christine killed it, she went completely out of her way and made sure I got the proper unit and equipment I needed! Thanks again Christine!
Christine was AMAZING !
Amazing service and outstanding customer care! Had to deal with some late payments and misunderstandings that we’re easily cared for and sorted out by Christine! She was an amazing help from the second I walked in to helping me finish the storage unit rental process! Thanks Christine for doing it right!
I would NOT advise putting your stuff in these units. Rates nearly doubled on me after a year. In a hurry to auction off your stuff.
Christine was kind, knowledgeable and extremely helpful. She worked with me on size of storage in the price range I needed. So grateful for her help. I would definitely recommend this public storage again!
Great prices thank you for your service
Christine was awesome helped out so much even took me to space to show me where it was thanks so much
I rent a 10X30 space in here for my business, the storage has climate control, price is good! The manager Christine is so friendly, she contact with me by phone one day before I arrived, and really help me a lot. Good experience.
Straightforward and to the point employees. They tell you everything you need to know to optimize your money and your time renting a unit. The manager Rosa was very patient with my mother explaining things as many times as she needed. Great service, highly recommended.
I had 4 units here over the past 4 years. The staff have been outstanding! I’ve had monthly shipments during this time that I wasn’t always present to take in but the manager and staff always made sure my products got to where they needed to be. In fact, I have even bragged to my coworkers who have not had the same service with their storage facilities. Out of the 5 or 6 storage facilities I’ve used over the years in multiple states, this has been my best experience.
Very pleased with Rosa she helped me out, thank you!
Stephenie was very personable and friendly have me great customer service even help me set everything up on my phone thanks Steph...
Rosamaria is the best . Would Definitely recommend this location
Everyone here was extremely helpful especially Rosa!! It is also in a great location. I will use their services again if I ever need another storage unit!!
Christine was awesome stayed late to show me different units thanks for all your help
I always come back to rent when i need a storage. The manager is always helpful and knows what i need. Thanks
They were pretty good, I was having trouble with the app and they helped me out right away. I appreciate they’re help, and the service. 5/5
Mesha was wonderful.
I was thinking about going to uhaul storage but after talking with Jeanette she was so professional and with all her help I was sold. I will never use another storage place again.
Stopped into make a payment on my unit I had the pleasure of having Rosa assist me had a fantastic experience she was very professional and helpful. Stellar representation.
I have used this facility multiple times in the last 5 years. Rosa Maria has been my rep every time. She is a great person and runs the facility good. Thank you again for the great customer service experience.
Ms. Nashaly is always a pleasure to talk to whenever I come to my storage unit! She’s very knowledgeable and seems to really care about both the company and the customer! I’m gonna hate to leave once I move! She’s awesome!
Awesome experience. Fast, professional, and funny. Rosa was informative and helpful and pleasant to deal with :)
The staff was friendly and helpful
Heather at the front desk is incredibly rude and unhelpful. No need to rent a storage unit here go up the street to mini storage or uhaul. Not worth the headache or hassle.
Even though I had different expectations, Rosa was able to tell me straight forward what are the requirements to seal the deal with courtesy and knowledge. She was able break the glass. Thank you very much Rosa at the front desk. But I will appreciate any kind of discounts continuously with courtesy and a great smile/laugh.
Heather fantastic service
Asha did a great job and she was very helpful.
Rosa and Asha were professional in every regard. They took very good care of me! I don’t want to hinder their advancement in the PS organization—but I hope they stay at the current location.
Great place for storage, excellent customer service and overall incredible experience to the end. Thanks again to Heather and Rose for all the assistance!
I would like to bring attention to asha at the front desk. I’ve had a very stressful day and her personality and well mannered ways helped me entirely. She made this process very simple and she’s a great employee for this company !!! Thanks Asha!!!!
Amazing 😀 experience and talk with the ladies at the office when I needed help finding my additional space✓
Asha was extremely useful and friendly would recommend this to anyone
Ash was extremely helpful and took good care of us. I would always recommend this storage that is kept clean and organized.
Heather was fantastic. She was able to find a better deal that worked for us at property number 24105 in Orlando FL .
Natasha and asha were amazing. Quick service and well informed. Fantastic service.
Maria was my rep today. She was very friendly and provided great service. It's a pleasure having great service as I am on the ondistry. Thank you Maria for being so kind and super informational!
Maria was awesome.
Maria and Rosa were great! Fast service, great information. Had just what I needed.
I gave this location a 5 star for excellent customer service, Jeanette was awesome. Good environment and well secured. I recommend this particular public storage for anybody that's looking to storage their personal belongings.
Friendly service. Easy process.
Friendly staff i came two weeks ago and a Hispanic woman wearing a red mask(couldn't remember her name) helped making Transferring units very easy an smooth. I upgraded from a 5×5 to a 10×12 in minutes.
Very Good Customer Service Access. I had a few problems with completing the eregistration for a storage unit. The agent Maria was very helpful in getting the issue resolved and I was able to secure the size I wanted very close to the elevator. She was also professional and eager to help me with the special, providing alternative options and explaining everything clearly for me.
Very helpful and speedy.
Great customer service
Experience, was awesome! Fast, nice and kind service, very accurate. Thanks to Rosa and Asha.
Great service by ash
Jeanette and Rosa were friendly, informative, and quick! The few laughs we exchanged is worth the 5 stars alone.The deals in this location are great, even for A/C units. Great service. Clean. Public Storage.
I really appreciate the help and assistance I received here. I reserved a space online (during Covid), but then when I got there, I realized I needed a bigger storage unit. Rosa took time to help me find the right space at the right price. She saved me money by transferring money I had put down on the other unit to this new unit. I really appreciate it!
Great service from Rosemary today! Easy booking of storage space!
Thank you Rosamaria for all your help. I move next month and she was so Kind and helful to show me the right storage for my house. Bien amable muchísimas gracias 😊.
AMAZING! AMAZING! AMAZING! Best storage i ever been too.. Thank you to Rosa & Asha they always make sure i am taking care of ! Definitely recommend everyone to go here !
Asha and Rosa was a great help in getting a storage space
Ash was very helpful which made for a smooth check in.
Very awesome location! We were able to get a storage unit with ease and also downgrade a unit to a smaller unit with no issues whatsoever. The office staff, especially Jeanette were very helpful to us! I would recommend this location to anyone!
Good customer service by Asha and Rosa.
Excellent Customer Service. Very Friendly, Quick and Efficient.
I had great customer service from Asha and Rosa. There was an issue that was urking my nerves that almost had me put somebody head through a wall, but Asha calm me down. Oh Asha, She's my favorite.
Great customer service. Professional and friendly. Easy to get the right storage!
Tenice and Rosa were amazing! Tenice especially was amazing I can’t tell you how many times she went above and beyond out of her way to make sure I didn’t lose my belongings and I can’t thank her enough. I definitely recommend this location and ask for these two lovely ladies to help you out with all your rental needs 😜
Hi: Jeanette & Rosa were able so helpful, clearing up my confusion, about the reservation I had made. I can say, they went above and beyond, to assist me... Thanks for "great customer service!" K Vann
Jeanette & Rosa we're extremely helpful, personable, and thorough on the moving out process! Get more associates like them
Just rented a small unit and Jeanette was great. Super easy process and super fast!
Went to make a payment and Bilmarie helped make it quick and simple . Her customer service was amazingly helpful with the questions I had About my payment.
Heather was awesome
Nice job asha and rosa
I love Rosa and Jen! They get the job done!!
Hey my name is Eddie barbot and I’m a customer at this public storage location for about two years . I just want to commend the sight manager rose because I’ve been in Orlando for about 7 years and has never experienced the best customer service in my life . Especially with this pandemic she really helped me out just so I don’t lose my belongings in my storage . Even if I moved out of Orlando I would not leave this location public storage because I feel so comfortable with rose . She really deserves somet type of raise or promotion!!! I would definitely co-sign for her
I have had a great experience with this Public Storage from start to finish. The staff is very helpful especially Rosa & Rodwell who helped me checkout. I will definitely come back again!
Saturday June 6th, 2020 at noon. Order unit online, set the reservation for the same day to go in and sign the paperwork and pay for my unit. Received my email confirmation, and text confirmation to show when I arrive at the facility. I get there there's one person walking out the door in the lobby, and I go to the young lady and said I set a same-day reservation for a unit and I recieved my confirmation so I can pay and get my unit since I am off this weekend and havr been cleaning our home out of some things. With a completely empty Lobby she has the audacity to tell me that its by appointment only for people to come in and sign for new units. So why give the option to make a reservation online? Do you not recieve updates from online reservations, or just not pay attention to anything coming in? Right off the bad I decided I'd be better off taking my buisness elsewhere.
Very friendly staff!! Rosa and Asha were very kind and helped us throughout the whole process!
Your staff here at public storage (Asha & Rosa) were very friendly. They made sure that I was comfortable with there service.
Rosa and Roswell were very nice and helpful
Lori and D'mya were great. Customer service at it's best.
Tenice was great!
Tenice and rosa are awesome and very helpful
Tenice was very nice and helpful!
Rosa and Jeanette were great and helped me out tremendously. Definitely would recommend going there.
Tenice was very helpful and got me set up in no time .
Tenice and Rosa were great! Rosa helped me start my process the day before move in. Tenice showed me my spot and gave great suggestions. Thanks ladies!
Tenice and Rosa are awesome definitely recommend.
Tenice was amazing!
Tenice and Rosa were amazing and a huge help made a difficult process easy and painless. Thank you so much for the help! Excellent service
I would start like to start off with customer service. Jennifer went above and beyond to help us with all our questions and concerns. She took us on the property and showed us the different size. I was grateful cause I’m a visual person. Then I would talk about the good prices, great deals, cleanliness, and security is great. Overall we had a great experience. Thank you.
Tenice and Jennifer were absolutely amazing and incredibly helpful when it came to renting my first ever storage unit. They answered any and all questions that I had.
Tenice helped with a easy fast rental!
Tenice and Rosa provide great customer service
Rosa does a perfect job; she is clear and efficient.
Rosa and Ten iui ce gave awesome service, everything was very clean!!!
Tenice was great and helpful. Come check her out
Fela was amazing and patient as she showed me several units as I’m trying to decide which one is right for me. Very knowledgeable and very sweet. Also want to shout out Tenice who also was very nice and helped load my boxes in my car! Thank you ladies!
Tenice ..she nice
Tenice was amazing,
Great service tenice and rosa
Tenice was great. Very helpful!!!
Very friendly and fast service . Rosa and Jenn are reallly helpful explain everything in detail . I am appreciated for this first class service.
Very friendly service and professional. Didn't like all the added fees not mentioned online though.
Tenice yea!! Very helpful and swift
Lori and Rosa helped out pick out pick the best unit for my move out. I recommend coming here talking to them to pick a unit. Was easy and fast would recommend this storage unit!
Jennifer did a great job in showing me my unit and did a great job in offering me merchandise. And over all the other girl in office (Tenice and Jeannette ). Kept a smile the whole time.
Tenice, rosa, Jennifer were nice today and the space I rented was clean and ok for the time I rented
Rosamaria was really helpful finding our unit and getting access despite not accessing it for 9 years!!!
Rosa and Tenice were very courteous and helped me get everything done quickly.
Great service from Tenice. It's nice to work with someone with a friendly and positive attitude. Thanks!
Tenice & Rosa is very nice and informative
Rosa was a huge help very nice and professional clean facilities and employee all cheerful
Muy amables y comprometidos con ayudar. Mejoran lo ofrecido por lo cual los recomiendo. La atención en especial de Rosa and Asha fue especial y muy amables y atentas. Del 1 al 10 les doy un 20 👍.
I received great customer service today from Lori. She was very personable and knowledgable. She had a great personality and did not make me feel like a stranger.
Great experience here today! The staff was so nice and helpful. Fully recommend!
Tenice and rosa are the greatest and tenice 15 stars very nice
Tenice/Rosa were very helpful and nice!!!
Service is amazing Rosa And Jen are amazing Thank you for everything
Rosa and Tenice are always very helpful
Good Customer Service with a very helpful staff. Spacious and clean storage unit.
Te nice was very helpful and nice and everyone should be like her with great and exceptional customer service I would recommend her to family and friends thank you tenice very much for your fast and good service
The girls Lori and Jennifer were sweet in explaining everything and made me feel comfortable as a customer.
Lori was pleasant.
Rosa and tenice were awesome !! Great service !
Tenice was amazing 😎
I walked in this morning for the first time and Lori was very helpful. She explained me everything I need to know. It was a great experience. Lori I really appreciated your assistance.
Tenice and Rosa are nice and courteous. My experience is alway a pleasant one at Public Storage.
FIRST MONTH FOR ONLY $1 $24 administration Fee, $15 insurance they tell you is required (It's not) Then a $20 lock they basically force you to buy. Telling you that you cannot leave it unlocked while you go buy a cheaper lock. (Even if it is still empty) After reaching $60 from all this. They then go on try to and sell you an air moisture control thing for $15. Offer every single item in the store that has a price tag and by the time you're done. You've spent anywhere from $60 to well over $100+ for what was supposed to be a $1 monthly rental.
The office staff have great customer service; however, you have to buy a lock, and insurance. Bringing the price way up. I was expecting to pay 25 and ended up paying around 70.
Tenice was very helpful and made the storing process very quick and easy. Would highly recommend if you are looking to store items in Public Storage.
Public storage is a great storage place, great customer service!
Public Storage at 2275 North Semoran Blvd is a great place to hold items you need to store short or long term. Rosa was very pleasant, helpful and upfront about the unit and property. She gets 5 stars: the facility - availability, location, cleanliness, ease and security of entry - gets 5 stars as well. My only quibble, not enough to affect those, is that the system doesn't give you the total price for move in until after you've signed the agreement; a couple of the initial fees were a bit of a shock presented at that point, whereas if it was given earlier, I could have processed it more easily. Rosa was an ace throughout, tho. Thanks, Rosa!
Tenice did a great job! Thanks a lot
Lovely ladies Rosamaria and Tenice are always helpful and understanding
Great customer service. I’ve been renting from them almost a year now. My mother in law just rented a unit and the ladies in the office took time to explain everything in detail. They made my experience fun and enjoyable.
Staff was nice and easy to work with. I worked directly with Tenice whom was a great help. They held a unit for a week for me until my payday to cover the first months rent which I really appreciated.
Storage units. Clean, secure. Even has a retention pond and drainage ditch. as a moat.
I was helped by Tenice she was helpfull and she explained everthing about my unit and my payments Questions. Thanks again
Rosa & Jenn Are The Best ! Great Customer Service ! Definitely recommend everyone to this Public Storage ⭐️⭐️⭐️⭐️⭐️
My current experience has been awful. I’ve had goods stored here for 5 years in a 10x30 unit. All of the fire insulation from the ceiling has fallen and covered all of my stored items. It’s a disaster. The women working at the facility are no help at all. And the District Manager, Denise Cruz, has not contacted me despite my efforts over the last week or so. Before I start to remove my items and place in another storage facility I need to know if the fire insulation is safe/non-toxic. It looks like asbestos. I would not recommend this facility. In fact I would stay far, far away from it.
Customer service was great, was not expecting to have to purchase insurance in order to store stuff there OR to have to buy a lock. I figured I would be spending only around $40 and it turned out to be a hundred.. Their sales tactics are keeping you in the dark until the last second when you are present in front of them.
Excellent Customer Service and reasonable pricing
Tenice was very nice and extremely helpful. Rosa was great too
Excellent service, kind friendly personnel special Mrs. Tenice was extremely paciente, funny and very cooperative.
The staff are friendly and courteous. Always professional and go the extra mile to make sure every clients expectations are met.
Rosa and Tenice are awesome employees always go to them for service! Ty ladiesss
Tenice, Rosa and management are amazing and greeted me with a smile and very friendly Tenice saw there was water next to the unit and offered to put me into another one and looking at the unit it was small but she got me a perfect sized one very friendly team here will recommend to all thanks
Excelente servicio y atencion a cliante por parte de la administracion.
Tenice was very efficient and friendly. Great. Service.
Tenice and Rosa were phenomenal and extremely helpful!
Tenice was INCREDIBLE! She was extremely helpful and made the move in process seamless.
Tenice provided great customer service. She was very helpful.
Thank you thank you for being so helpful and welcoming...5 stars
Tenice was great and nice to us with great service and took time for us during the hurricane to help out thanks tenice everyone should be happy to help like her
Excellent customer service and Rosemaria, the manager, was polite, helpful and courteous. She helped us find the perfect size storage unit. I feel the unit is safe and would highly recommend this company and this location for storage of goods!
Had the best experience with Tenice and Rosa! These ladies rock and so helpful! They were extremely efficient and I was in and out of there with the storage unit ready to fill up! Thank you ladies!
Tenice & Rosa GreT service!!!
Just rented a storage unit at this location and was treated with professionalism and courtesy buy both Tenice and Juanita. Thanks
Just getting boxes. Very nice helpful clerks.
I am helping a friend move and my A/C In my car didn’t work and while I was waiting for my friends to come back with the truck Fela checked on me and made sure I was not hot and offered to take me to the office so I can cool down... I am not currently renting a unit from this location but if I ever need to this is the place top notch customer service to someone who isn’t even a customer
Very quick and easy experience, was able to do a short term storage rental, no hidden fees and clean and easy to access. Worked out very well for us, thank you
Tenice was very helpful and very professional. We were very happy we could get an indoor climate controlled unit due to the heat here in FL.
Customer service was great. facility is clean but as a 1st time renter here I was shocked by the hidden fees!
Tenice and Fela where great in helping us !!
Very friendly and helpfull staff good prices if i needed storage again i will defenently go back to them A+ service thanks again girls
Rosemary, Jen and Fela did a fantastic job making my moving process and pain free as possible. Their good nature and customer service is top notch, and they made an effort to ensure I received the best price and unit location possible! Thank you to Public Storage and these wonderful ladies!
The employees there were so considerate and quite friendly and personable. Very fun, very knowledgable. I feel safe leaving my things here.
Tenice was great!
Excellent service, Fela was amazing at explaining how everything works and what needs to be done. Highly recommend
Fantastic service from Fela and Rosamaria as always! Definitely would recommend.
Tenice she is very nicee
Tenice was very helpful with the application and get me with a lot information about it the storage services
Tenice provided wonderful service and was extremely helpful while helping us rent a unit.
Tenice went above and beyond to really help us out and make sure we got exactly what we needed!
Venice Excellent service!
Tenice was absolutely wonderful with helping me pay my bill and provided exceptionally friendly service.
Tenice was excellent !! It was a pleasure working with her. We appreciate her positive attitude and attention to detail.
Tenice was amazing and made the process super easy and enjoyable.
I make a payment and the experience was great customer services with Veronica and Tenice at Public Storage
Clean facility. Staff 100% helpful, knowledgeable, curtious. Customer satisfaction, above excellent.
Thank you Myra & JoJo, for your time! You made renting a storage unit a breeze. You guys rock!! Custumer service A+; Property & units clean & video surveillance!
Jojo and Karen were so helpful and beyond nice. I’m pretty content with the service.
Karen and JoJo were very helpful and polite with helping me set up my unit and navigating the facility. I also needed some extra supplies to help with my move. Karen was informative and not pushy with picking out merchandise in the lobby. Thank you!
Dirty. Rude female in the office, as if she hates her job. Otherwise, it's a typical storage space.
BEWARE! Rodent damage because this location has them!! This place will ruin your stuff, insurance will only pay minus a deductible what a joke. Stay away from this place like the plague cuz they got it.
Karen and Rosa both were very helpful and gave great information!
Karen was amazing!
Karen Walker was professional, skilled and knowledgable. She treated me like a friend. She answered all questions without any problems.
Karen and theresa were great helpful and very welcoming. Great staff!
Greate Karen, Theresa
I arrived and was immediately greeted by both Dana and Rosa who were extremely helpful and kind in the process to register and get a storage unit, their customer service wasalso surprising as they had their customers smiling and laughing as they maintained an equal level of professionalism.
I've been very pleased with my experience so far at this facility. I've received excellent customer service. Karen and Juanita were extremely helpful. The facility is very large and there's good parking and security. I would recommend this location to anyone.
Theresa& Rosa was awesome!!
Best experience with a self storage ever! The facilities are centrally located and are maintained in pristine condition. They have a great selection of units and their prices are very competitive. What gives this particular location a 5-star rating is the office staff! They are professional, friendly, and very accommodating. I highly recommend the Public Storage at 2275 N. Semoran Blvd. in Orlando.
Had a great rental experience at the N. Semoran location. Theresa and JoJo were friendly and efficient, definitely recommend this facility!
Karen &Theresa were the best. Warm, courteous and helpful service. I highly recommended.
Karen and her co-worker showed great customer service and made getting a storage unit very simple. Property is very well kept and the storage unit was very clean. I would recommend this business to anyone.
When we went there, Karen helped us a lot. She tried to give us the best promotions as much as she could. She was nice to us.👍🏼
Great Location! Karen was very detailed in explaining everything. Her customer service was outstanding. The price of the storage space was very good too. Definitely would recommend this location.
I went to this location due to it's close proximity to the Lake Baldwin VA and I was overwhelmed the location, cleanliness, and easy access of the storage units. The units are a stones throw away from busy Semoran Blvd which is wonderful. The size of my unit compared to the price is awesome. I want to say both Rosa and JoJo did an exemplary job helping me navigate through the paperwork and getting situated into my climate controlled unit. I highly recommend this Public Storage located at 2275, North Semoran Blvd, Orlando, Florida to anyone doing business in or around the general area of this Public Storage. In addition, I would like personally thank Rosa for her professionalism in assisting by phone due to a major personal crisis in my life which made me unavailable in person.
Public Storage at N Semoran is awesome. They have the best prices and the people are great. I highly recommend this location if you need a storage unit. Rosa and Karen are the best - go see these ladies!
I had the most amazing experience at this location. I trust my valuables are kept safe. Public Storage is the best. I recommend Karen & the team at this location to anyone. Thank you.
My service at this property was amazing with Rosa Maria and Karen great experience will recommend public storage to my family and friends
Very nice customer service, will recommend to anybody.
I have been a customer here for over 2 years now. Highly recommend this location. Rosamaria has been amazing to us since we first got there in making it enjoyable and if we needed anything we simply talked with her (if she was there) and she got it done/helped us! Great customer service and location overall!
Rosamaria and Karen were very friendly and helpful to get me set up with my storage unit and continue to be a pleasure to interact with. The storage facility is well lit, clean, and very safe.
Rosa and Karen were very helpful. Process was very easy. Thanks again!
Rosa is so helpful, she answered all of my questions and went above and beyond to make sure that I understood everything that I wanted to know. I was skeptical about storage units in general at first, but will always stick with Public Storage!
Went to rent a storage unit and Rosa and JoJo had everything ready when I walked in and made the process quick and easy! Awesome ladies!
Nasty attitude. Should have gone somewhere else.
I have nothing but great things to say about this location and the staff. I have had an excellent experience over the 2 years here and would happily recommend this location. Additionally, I have found Rosa, Juanita and Karen to be tops in customer service and always taking the extra step to help with any issues or questions.
Excellent service. Friendly & helpful staff. Highly recommend! Special Thanks to Rosa & Karen for their 5 star Service!
This Public Storage location is very clean, organized, secure, and safe! The property is extremely big but they always have more than two staff members working so that you don’t ever have to wait to be helped. Rosamaria and Juanita are the two staff members that have been very professional, kind, knowledgeable and helpful when I have had any questions or concerns! They run the best Public Storage property in the area and I would recommend this property always if you are looking to get a storage unit in the area!
MOLD!!!! STAY AWAY! Everything we put at this storage location is ruined COVERED IN MOLD. We paid for the extra insurance which is a SCAM pays $250 maximum for FUNGUS and RODENTS no matter what is ruined. I'm guessing those are the two biggest claims. Our MOLD covered sofa costs $2,000 alone and MOLD is on EVERYTHING!! They also have nowhere to dispose of MOLD covered items so we have to PAY to move and dispose of our RUINED items *where*?? Idk. TOTAL SCAM they deny fault, all our things were fine when we put them in and have pictures of clean items in the storage unit before they were ruined PROVING it is THEIR FAULT. "Climate Controlled" is a LIE there is moisture and there is MOLD.
Friendly service, Jennifer was a real help.
Strong customer service treated with great gratitude and i can't wait to come back again thank you Rosemary Y Junita ;)
Rosa-Maria and Juanita were great and helped me get everything set up very quickly. I loved the service they provided. I would definitely rent a unit here a again.
My experience at this public storage was awesome, amazing and so easy! I really enjoyed working with Rosamaria, she made the moving in process so fun and seamless.
I reserved a unit, it was confirmed the day before but when I showed up I was told that it was no longer available and I had to choose a more expensive unit. In addition, they make you get insurance, which is an added monthly charge not advertised when you reserve. You'll also be charged $20 for a non-returnable lock which only fits their doors. After only a month of storage I now own a lock I don't have a need for. When I emailed to discuss some of my concerns, I played phone tag, never spoke to someone, and was left a message asking to let her know what my anticipated resolution was. I've never heard back and it's been weeks. Overall I'll be looking elsewhere when I need another storage unit.
Can we take some items to storage after hours?
Rosa has been such a friendly and nice face to see and been so helpful! I I highly recommend using this place for secure and friendly storage
Was very well revived and was an overall pleasant experience. Staff was also incredibly polite. Rosemarie happened to be the staff on duty. Would definitely reccomen this storage area.
Ciara was great help to my boss Lilly!
I want to say Thank You to Ciara and Rosa for making my transition from a larger unit to a smaller one. Easy transfer, little paperwork and now I have a lower monthly payment! It's hard to find employees that care like they do about their customers! THANK YOU!
Ciara was amazing from the minute i walked in to the minute i left. She made sure i was taken care of fully, not caught off guard by anything, and made sure that everything i had worked. Shes the best.
Was a great experience With a knowledgeable staff. thanks Thanks
Rosa and Ciara were awesome and great help.
Ciara did an awesome job assisting us in our move....kudos!
I gave this location a 5 star because of the customer service I received. I showed up an 1 hour earlier than my scheduled appointment and Joseleen and Mariluz took care of me right away. They were both very pleasant and explained every detail. Thank you Ladies!!!!
Absolutely terrible company, I recommend looking elsewhere
Great customer service!!!
Rosamaria was an awesome help! Very friendly and fun person! They are very patient and willing to help. I came in to pay my late fee and close out and it was a very pleasant experience! The property and management is something I am very comfortable with and I will be using public storage again! Thanks so much!
Great storage facility! Storage is a costly service, so besides having good facilities (which they do: AC; easy big access doors) it's their people who count. Rosa Maria was great at signing me up - And Val as well as Suzan, who was a manager from another facility, covering over this weekend when I had to deal with my movers, were absolutely wonderful! They helped me problem-solve, they juggled other demanding and tough customers and still took great care of me, and it made an otherwise stressful experience, manageable and even a bit of fun! Thanks!
Valerie was excellent, pleasant, knowledgeable about the service and efficient. Only one rep on staff was an inconvenience for a major facility this size. She should have had staff to assist her.
The Customer service was very good. Staff was very helpful and eased my stress of being a first time on my own renting a storage space. Mariluz, was very personable and very helpful. Everyone Susan and JoJo also was very pleasant and friendly. I found the Unit that was perfect for me and affordable. The location was clean and well maintained. Thank You, Sophia
So incredibly friendly and helpful! The staff on site are simply AWESOME!!!
The ladies at the desk are awesome, made this trip a whole lot better, couldn't have asked for better assistance 😉
I helped a friend of mine move some extra stuff into here. Even though I was not the customer himself, I was treated to exceptional service from Suzan. If I need a storage umit I will definitely use this facility. A+ to the staff!!!
Burgundi was very helpful and friendly. She explained all details overall good experience.
Good clean convenient storage
Lily was great at helping secure the right size storage for the summer months. She went above and beyond to make sure we found what we needed. She was very pleasant to deal with and personable. She explained things in detail and showed us the space before we signed the contract. I would highly recommend this location and plan to return for our next storage need.
Great service! Lynnette was really helpful and the storage was very clean :)
The level of professionalism was second to none. Thank you so much for helping me with my storage needs. The place was extremely clean and organized. The property managers customer service was impeccable her name was rosa and she needs to be promoted to district I was highly impressed!!!!
Typically Storage unit employees are boring and depressing to be around. Going to rent a unit is like going to the DMV, but everything is orange. NOT HERE! Not only did I have the best customer service of my life but I met two ladies who understand what hospitality means and share their genuine love for others with the public. As a leader in the hospitality industry myself, Id be honroed to have these two employees on my staff. I could not be happier, and corporate if you’re listening-make these two individuals store managers ASAP! Call me on my personal cell 24X7 to discuss this further! My number is in my account.
They were real helpful and were able to find me a bigger sized unit than the one I reserved eventho at the time the office was very busy. The people in the office are great to deal with and make sure they take care of their customers.
Came in was greeted by Lily & Rosamaria they processed my info & had a great conversation while Lily was showing my friend where his storage unit was, came back to the office had the payment processed and was very satisfied with how easy it was plus excellent service from Lily & Rosamaria which made the whole thing fun & simple!
The staff is okay here, nothing really stood out to show good customer service. Average at best
Jacked prices starting March should have reduced price, not the best in town. I know because I buy Storage Units go to all!
Was a fast and pleasant experience. They got me what I needed and very promptly
I’m very Happy that I was able to get eveything I needed done for my parents transition to an assistant living home. The ladies at this location gave me AMAZING serivce. They answered all my questions and even cheered me up. I was a bit concerned about leaving my parents personals somewhere but they assured me AC was the way to go for the time I needed storage. I know my memories are in great hands! Thank You Rosamaria And Yesenia for your thoughtful words and kindness in my time of need. Public storage gets an A++++ for having managers like you. I hope Public Storage knows what angels they have in their main office. Thank You again!!!!
Rosamaria and Lynnette are awesome!! They are the representatives and were very helpful through the rental process. They went above and beyond to help me set up my online account. Public Storage had a great promotion for one dollar first months rent. Highly recommended.
We've been a storage tenant for over five years and have only good things to say about this facility. Everyone has been friendly and helpful. Access has been always easy.
They sent all my mail to an unknown address, not to mention they raised the prices with out informing me. Last time i went (to move my things out) they threatened they would call the cops on anyone leaving furniture out, which confused me because i certainly wasnt the one doing that. There were many people moving out that day. Also that same day they put trash ontop of my friends motorcycle because they thought it was his. Avoid this place! All of the girls have attitudes and the district manager is pretty much the same way. Because of this experience i WILL NEVER step foot into a public storage...
Mariluz and Rosamaria were very polite and helpful
dena did a fantastic job helped me with storing all my goods at a great price.
This place will close at 9PM. You must leave the building before then. Elevators, doors,etc... will lock.
Rosemaria and Maryluz were very helpful in getting me my storage space. Rosemaria's customer service skills were on POINT!!
Rosa and Ashley were great help and fun too...
Very clean and safe place to storage your stuff
I only rented there for a month this time, but my experience was great. The staff are friendly and the storage units are clean. I would recommend this place.
I have a storage unit here and am trying to pay my bill online but since my email isn't on file I am unable to. I have left 3 voicemails, sent an email and have not gotten any response in days. Will not use this place again and wouldn't recommend it.
What a great experience I had here, and I can only THANK LILLIAN for everything I needed and all questions answered . I felt as tho she made me feel like I've known her my whole life. :) thanks again!
Great from the moment I walked in, even before (I had called with some questions). :-) Rosanna is patient, friendly, well informed, and working with her is why I didn't even bother checking out the other storage locations on my list. The lobby is clean, smells nice (not like old boxes), the location is easily accessible, and in a nice area.
Had great experiences with the storage units. Staff was very helpful as well.
I would recommend this place. It is easy to get to. I was impressed with all the security that they have. The property manager Carmen was polite and showed me how everything worked. She helped me out with any other things I might have needed. In conclusion, I think this would be a good place to store any belongings.
Carman & Rosa were great to deal with. This was my first experience with Public Storage and they both helped get me in the unit that was a perfect size for me.
Rosa was a pleasure to work with. She was professional and was very helpful is assisting me with choosing the right sized storage unit. I strongly recommend calling Rosa and booking your storage unit today!
Great property! Highly recommend
Great customer service the staff there are great!
Ashley was amazing, this is the number one storage place :).
Carman assisted us in switching storage units. She was outstanding in her courteous, informative and helpful manner. She really made our day! The Reaves
Seems like a great place. Went in just before closing and the manager stayed late with me to make sure I was ok and fully understood everything. Glad I chose them.
DO NOT LEAVE YOUR THINGS HERE!! This facility doesn't measure up to most Public Storage branches in that the staff is extremely rude and incompetent, AND the place is insecure! We very specifically rented a unit here AFTER asking questions about security (the gate was continually open while we were there, even after 9pm, with people just walking onto the property at all hours without having to input a code into the "broken" gate). When we removed our things and wanted our $195.01 back the very next morning, stating that we were uncomfortable with the gate being open all the time, they offered us $60 back, so we're paying $135 for an "overnight" visit to this disreputable branch?! Uh, no, that doesn't cut it. Don't worry, we are getting our money back!
Great people, clean place.
Decent storage facility, had a climate controlled unit on second floor. Elevator was large enough to fit a large couch so that's not an issue. On more than one occassion the a/c was off on a hot day. Rent went up about $20 after 2 or 3 months. Overall okay but will probably look at other options if I find myself in need again.
The clerks were excellent. Their names were Rosa and Ada. I asked to change the users. They were courteous,fast and truly concerned about my organizational problem and handled it in a professional and courteous way.They were Fantastic😁 Dorothy Jackson
Rosa & Chris - but particularly Rosa, facilitated a fun and friendly moving experience. I lost a key and she gave me an extra set at no cost. She strives for customer satisfaction. 5 Stars!
Walking in, I was greeted with a very happy team of employees. Rosa was super funny and down to earth and she made the whole process so easy! I was not expecting such good employees and was delighted by this! She explained everything very thoroughly and helped me figure out exactly what I needed for my storage unit! I will definitely be recommending this location to people!
Excellent service, ask for Rosa, she is the best!!
Rosa and Ashley are consummate professionals. Highly recommend this facility.
First class customer service from Ashley, thank you!
Lily was most pleasant to deal with. She made the rental agreement a pleasant transaction.
We stored all of our belongings here while we were in the process of moving to California. After a year and a half we finally came back to get it. Everything was great and staff is very friendly!
Ashley and Rosa were amazing to me, and super friendly. I've used this location a few times, and never had a problem. Yes, you pay a little more for Public Storage, but the service and the security and the clean property are reflected in the price. Absolutely excellent experience here. You will not be disappointed.
We have received excellent customer service from the time that we toured throughout the purchasing process!! I would recommend this location to anyone looking for a safe place for their belongings!!!
Tiphanie and RosaMaria are fantastic!! They are so helpful and I would recommend this storage location to everyone! I unfortunately had an issue that was complicated and because of their professionalism and diligence I felt very protected storing in this facility.
Very. Wonderful people, ladies .. paid my bill and I was in and out. They are. Great and. Beautiful too... I'll be back;
They're slow to make repairs on their facility such as doors or door handles.
Lilly has patient and kind in helping me set up my storage unit rental. Best customer service ever!
Lily helped me and was very nice. Very inexpensive rates.
Very friendly & helpful.
These ladies know what they're doing! They knew the questions to ask to help get us the right size space and made sure we protected our stuff. Their names are Tiphanie and Lindsey. They're amazing!
Rosamaria, lindsey, and Michael are the best. Every time I needed anything they were there with answers😊. I moved in short notice and moved out short notice and they were always accommodating. If I ever need another unit this is the place I'll come.... Also a quick side note, they're all hilarious. 😂😂😂
Excellent customer service. Tiphanie and Rosa were amazing! Very secure building which gave me a piece of mind. Very central location for me. I couldn't have chosen a better place to store my stuff! A little pricey but worth it! Love you guys! See you not so soon (I hate moving!). ^_^
The lady's in the office Taphanie, Ashley, & Rosa were very help and polite. Had a great experience here and glad I choose this storage place. Gracias! We will be back ..
The staff here really educate you on how things work and help you find the correct storage for your needs. Rosa and Tiffany are really outgoing and friendly as well so all in all this place gets a thumbs up from me! Joeeeee Soto :)
My 1st experience there was awesome was very helpful answered all my question also provided me with a upgrade and called me on the spot to let me know thank you Rosamaria Tiphanie, Lindsey you guys are amazing missed you guys and thank you for Making feel like I was home
Rosa and Tiphanie were awesome. I was just grabbing some packing supplies but was curious about some storage for my upcoming move. They gave me plenty of info and we're able to answer all my questions. They were super friendly and will definitely use this location in future.
The floor was really clean when I arrived. Rosa and Tiphanie were extremely friendly and resourceful; they made it easy to get my storage. Thanks!
The girls here are super... Always happy and knowledgeable in regards to packing supplies for my christmas gifts i need to get sent out for my long diatance family.. Ill be back.. Im always at public storage. If not here the one near my home... Happy holidays
Excellent service Rosa and Lindsey, travelled out from Georgia needed space and ended up getting 2 units invthe end. I will not have to look elsewhere for storage.. I like this place and the people here. I love these girls. I'll stop by again tomorrow just to see their face. Thank you very much, your wonderful!
I just got the right storage space I needed by the help of workers Lindsey & Rosa.
excellent experience with this staff
Rosamaria and Tiphanie were great! Made the process easy and enjoyable. Great prices for the space we got!
Im very happy with this facility and the awesome staff, Rosamaria y Javier who are always on top of things. Very helpful , kind and their always smiling. I just transfered from a 5×10 to a larger size bc of this team... thank you.
Big ups to the crew @ N Semoran (Rosamaria & Javier), as well as Jojo at the Maguire & E. Colonial location! I went to the Maguire location first because I've been renting a unit for about 2 1/2 years there with no problems, but had an emergency situation and needed an addt'l unit quick. What I wanted wasn't available, so Jojo did a search online and not only found what I needed at the Semoran storage, but phoned ahead to let them know I was coming. Rosamaria knew what I needed, took care of the paperwork quickly after we viewed the unit to make sure it was the right size, and got me on my way. Javier had the grounds looking clean and free of debris, which impressed me because I'm a bit of a neat freak. And did I forget to mention how fresh and clean the office smelled when I walked in the door? I must also mention that I got there about 15 minutes before closing, but you wouldn't know it because neither Rosamaria nor Javier rushed me nor made me feel as though it was their quitting time. Instead, they both took the time to answer my questions and repeated the location of the unit I rented as well as wrote it down to make things easy on me upon my return. In short, the trio gave me Simply Outrageous Service (SOS)! Thanks again to all of you.
This location had the most competitive prices I could find, and it's along my commute to work, so I reserved a unit via their website (the rate was cheaper online than via phone or in store). I received a voicemail that afternoon confirming my unit would be ready on my desired date, and they'd see me then, so I assumed I was good to go. The next day I received another voicemail, this time stating that if I didn't call them back by COB that day they would release my unit to be available to other customers....? I quickly contacted the office, and was told that if I couldn't come and see the unit that day or the next, even though my reservation date was nearly a week away, they would not hold my unit. I explained that I had received confirmation via voicemail, but the representative quickly cut me off, stating that's an automated message that gets sent to everyone. I informed that was confusing, and began trying to find a time to come see the unit. I was asking why it was required, since they don't need payment until my move-in date, she cut me off again to explain that upon seeing it, I may change my mind about the size. I informed that due to my work schedule, I could not make a trip to see the unit within the required time. Suddenly she stated I could come by a couple days later without problem? I finally settled on an appointment during my lunch break a couple days later. When I asked for the rep's name, she stated her name was Tiphanie and she was an on-site manager who would be assisting me during my visit ("Great," I thought. "This is the service I'm getting from a manager?") I received yet another call the next day, confirming my appointment to see the unit, with people whooping and carrying on in the background very loudly. I tried to find an alternative company during that time, but couldn't find anything more affordable, so I showed up to my appointment. Tiphanie took me through the very corporate process of asking a million questions about my storage needs before going to see the unit. I followed along patiently, then we finally went to view the unit in the pouring rain. It ended up being fine, so we went back to the office, soaking wet at this point, only to draw the process out further with offers for furniture covers, boxes, dampness protection, etc. that I did not need. Again, I patiently tolerated the procedures, and began signing paperwork. I was informed at this point that insurance would be required, and she shared the rates with me. I feel that requirement should have been shared much earlier, but even with the insurance they were still the cheapest option around (trust me, I did the math to be sure), so I conceded. After what seemed like forever, I finally had my keys and access code. Ironically, Tiphanie asked me outright to write a positive Google review for her.... Oddly enough, I wasn't planning to write anything since there are other storage options around that I could have chosen if I weren't on such a tight budget. However, the experience I had accessing my unit later in the week prompted me to share my concerns... I stopped in near closing time, and I was very disappointed to find that there is NO light outside the climate-controlled units in the parking area. It felt VERY unsafe, people accessing the units were using flashlights on their phones to see. This was not only unsettling, but inconvenient when you're trying to carry items in and out. I moved as quickly as I could to get out of there. Since the time change is approaching and it will soon be dark earlier, I am very unhappy that I won't feel safe accessing my unit in the evening. Public Storage, please invest in more adequate lighting so your customers feel SAFE. Also, please consider making adjustments to the reservation process so that it is more efficient.
Awesome customer service! Tiphanie and Rosemary were both extremely helpful and very professional. I would highly recommend this facility to anyone based on the great front office staff!
Javier and Rosemary were awesome. There advice and expertise were very helpful. I would highly recommend Public Storage. Thank you!
Decent rates, never had a problem with my unit there. The women working the counter are always helpful and gave us a great tour of everything before we decided on a unit. The only qualms I have are the gate times but they close late enough to work into most schedules.
Great customer service Javier and Rosemarie! Keep up the good work!
I reserved a unit online and was called about the $1/first month special and spoke to Joseleen within 30 seconds of reserving. She was very helpful and set me up an appointment for 3pm. When we arrived we were helped by Tiphanie and she was awesome. She asked questions about what was being stored to determine whether we had the right size for a unit. When it was determined it was overkill we agreed that it was worth the $1 special price. We checked out the unit and it's great! It has two doors for easy access on both sides of the unit. Finished paperwork and was out in just 45 minutes. Thanks to the staff at 2275 N Semoran.
Great service from Javier RosaMaria and Tiphanie welcome to try I enjoy my service and have been here more than a year had two units!!!
I've been with them for a month now and the people are always helpful. Javier, Tiphanie and Rosemary are always great. I love that they always remember me when I come in. The facility is very clean. I have an outside storage never worry about my stuff. Javier recommend the Damp check product and I can tell it's really working to keep moisture out of my unit. I started out just wanting a month but my husband and I decided we like the extra room in our home and plan on storing here for a while now based on our experience. I doubt I will ever store with anyone else.
Rosamaria and Tiphanie were amazing with excellent customer service. They stayed late to assist when they did not have to. I did not like how the guy that worked there left them there. He did not go the extra mile to make me smile. He told me he was from our home town Brandon,Fl. Keep up the good work ladies. You really made my day.
Javier Rivera was awesome. Super friendly service. Got me what I needed quickly and made sure I understood all the terms of my rental unit.
Javier was great! Very friendly and understanding of my moving situation. Explained everything to a T!
Tiphanie was so helpful! She made sure everything went smoothly and went above and beyond to help us! THANK YOU! You truly helped our moving process much simpler!
Would be nice if they answered the phone
Javier walked me through signing up for my storage unit and all the other stuff was very friendly
nice staff, nice environment. found everything I need.
vueno todo bien buena atención con rosa y Javier
Very clean location. Friendly staff.
Javier was a great help to me. He was very informative,polite and friendly. He had nothing but patients with me and walked me through every aspect of my rental experience. I would recommend this place and his service to everyone.
Rosamaria & javier they were very helpful with there answers and services to me and very friendly as well. 😄
Rosemary fue quien me atendio y quede muy satisfecha por su ayuda
There are no words to explain the service I had here. Dena was awesome and very helpful . She is such a great person to be around and showed me just what I needed . Come check her out.
Javier was great! I appreciated the service!
SO fabulous!! Thank you so much Ms Dena! So accommodating, had a super pleasant experience!
Dena was great with helping me and my needs hassle free she very thrall and she had such a great smile. Real friendly ands excellent service.
Joseleen and Javier went out of there way to make the moving out process easier. I no longer need the unit but would definitely use the location again.
There is no word that can describe the customer service here. Dena Rosanna and Javier are absolutely amazing here. They all helped me And my mother get into a unit in our budget and helped us save a ton of money. These are the people to come see they're awesome.they are sweet here
word cannot explain the awesome customer service I got here. Dena was just amazing she was so helpful and got me everything I needed and more. she's is the go to person here no doubt one check her out . I am satisfied and will be coming back in the future go ucf..
This place is great ! Dena is amazing she is really helpful! She makes sure to help you to get everything done quickly and efficiently. I was in a rush to get my moving done and she made sure to not only get our paperwork done but to make sure to follow up with us and check up on our move. Honestly this is the best price and place in town highly recommend it to anyone if not for the place for the great customer service
Great experience. Javier and Joseleen were very helpful.
Javier and joseleen gave me great Customer Service great facility and friendly staff
Dena, you were a great help!!! We are very happy!
Dena was great, very helpful as well as the other girls
Yesterday I went into the office to ask a few questions on my account I was greeted with a smile and given helpful information. Every establishment should have a kind friendly face to communicate with guest. Thank you DENA... Your so sweet!
From start to finish, Dena and Rosanna were fantastic! A joy to work with...I am a returning customer and recommend this location to anyone.
We were a having crappy and Dena & Rosanna made it so beautiful and bright
Dena was thorough, friendly, and professional.
Dena has helped tremendously. Needed boxes ASAP and wasn't sure how to go about moving out of my apt day before my flight. Although it was 5 minutes to closing she still took her time to help. Without her I still would be lost. It worked out perfectly!! #Awesomesauce. I would definitely recommend to my friends and family and to whoever else needs last minute help
Javier Rivera great customer service. Very informative. Great experience.
Rented a unit with Javier and the process was fast and smooth. All my questions were answered and he was very attentive.
Javier was awesome. Dena was very polite. Move in was very smooth
Dena did a great job showing me the unit and explaining anything/everything I needed to know!
Excellent I will use again
Dena was amazing today she had excellent customer service and a great smile will be sending people her way.
Dena was great friendly and very helpful
Dena and Roseanna, was very professional and friendly... Facility was very clean and well put together...oh, and service was quick... Will continue to do business here, as long as we need storage space... Thanks Public Storage.... And Dena and RoseAnna.
great experience, very friendly and Rosanna is cute as well
Excellent service ,all was explained in detail, walk thru place showed me location facilities. Great service., by Javier Rivera. World recommend 100% Thanks to all.
the employees are very helpful and out going Rosanna was understanding thank you for all the information.
The new manager is courteous, professional, and much better than the previous manager. The other employee I've dealt with, Javier, is also friendly and helpful.
My husband and I walked into the office and a young lady, Rosanna greeted us right away. We asked questions about the units and pricing. Without any pressure, Rosanna explained all the features of the climate controlled units as opposed to the non climate controlled units. We decided on the climate controlled. Rosanna was knowledgeable and professional. We actually spent more time with her because we moved from the further units to a unit closer to the office. Units are clean, Good elevator access. Plenty of carts available to use.
I came here because i found a great deal online. however remember whatever price you find online add at minimum $11 because you will be forced to have insurance the sales associates are sales people and i had to say no about 15 times to 15 different things they were pushing on me, very annoying but nice attitude
Great location and employees are always a pleasure to deal with. I always go there for my packing supplies
The location is very convenient and prices are very reasonable. Rosanna was very helpful and is always nice and friendly
Awesome, quick service. Thank you Jose!
Jose is the best!!!
The staff was very helpful and accommodating to my questions. They were able to get me the space I needed and were so kind. I am very happy to have come to this location. Jose was awesome.
I felt welcome from the moment I walked in the door. Rosanna was the most helpful and pleasant person. She was happy to answer every last question I had and always with a smile and great attitude. Jose was also extremely helpful. The facility is well secured and maintained. It is wonderful to still see businesses that make an effort to earn your patronage. Will definitely recommend this location to anyone and everyone in need of storage.
The property manager Jose was a great help. Made the rental process very pleasant.
Michael was very helpful! Told him what I had and he offered to show me a unit outside and inside to see which one I preferred. Michael is very professional and the way he handled everything was above expectations! Awesome fit for the job.
Erskin was great! Very efficient, Knew his stuff! Great customer service! They just need some music in there lol
First time customer. Michael was very professional, courteous and personable. Everything was explained in detail, and he ensured that the storage unit met my mother's storage needs. Overall the entire process was effortless. Thank you Michael and Jose.
Javier did an excellent job getting everything straitened out and set up.
The office staff was very helpful. Unit was clean and property was clean.
Javier and Rosanne were very helpful and professional. Overall experience was positive!
Very good experience at this facility. Adrienne was very helpful. Facility is very close and easy to get to. Just what I needed. Thank you.
Trystan was awesome to work with, she was so attentive and made sure the process was as smooth and as minimally stressful as possible. She deserves a raise!
I was very pleased with my customer service experience at Public Storage. In a day and age where most of my customer service experience are sub par Public Storage seems to have put the customer service first. Lyann was wonderful. Very polite, courteous and personable. She meet every need I had without me having to ask. She even took me to the unit prior to signing the agreement to see if it would meet my needs. This was a first for me but just another example of an employee and a company that puts the needs of its clients first.
Adrienne,Spencial and Trystan are 3 great ladies. The help me out with anything I need help with!! I hope you dont ever loose these 3 ladies!!!
Lyann was very nice and enthusiastic. You can tell she really enjoys working at public storage.
I would recommend renting from here. The staff members are professional, courteous, helpful, and accommodating. The property and unit was clean. The location is convenient. Special thanks to Lyann for helping me today and making me feel like a welcomed customer.
I'm gonna be very happy with my storage unit here at Public Storage, and the really nice girl that helped me Kayla was wonderful
Really good customer services by Speciall..
This is a very clean, accessible and convenient storage facility. Adrienne answered all our questions and the staff overall is very friendly. This was a short term solution for us and it was as easy to terminate our contract as it was to sign up.
Trystan was friendly, helpful and knowledgeable Thanks for a great experience. Prices could be lower.
I had a great experience with this Public Storage site. It is clean, easy to access, and the staff was very accommodating. Special thanks to Trystan who showed me around and answered all my questions. I highly recommend this location.
Trystan was very nice and helpful. Overall had a good experience with Public Storage.
Trystan did a great job-very friendly, helpful and precise. Glad that my property is in good hands- Thanks
Trystan was amazing! Property was great! will definitely be using this location again.
The level of service at this facility is head and shoulders above any other storage facility I have done business with - including other locations under the PS umbrella. Both Trystan & Kayla were super helpful. Showed me a couple of options, explained some potential financial efficiencies and were very consultative through the process. The facility is one of the cleanest I've seen, and as far as location to downtown, Winter Park and College Park - it's ideal!
Great experience, Patty was very helpful with everything we needed! Thank you!
Five stars all the way...Patty was very helpful and very friendly from the moment you step in the door to the time you walk out she was very pleasant. Love the place.
Trystan did a great job showing us the storage unit. Easy and pleasant experience.
Adrienne was very helpful and thorough. She is very professional and made this experience pleasant :-) I will use this location anytime I need storage.
It was really good.adrienne who was our helper,helped us get everything settled and was really nice and funny I would recommend this place to everyone I know.
Very sweet people. Recommend this place to anybody great customer service as well
Patty was very customer service oriented and helpful. I had a 5x10 unit there for a few years and the property was always kept up and clean. If I need a storage unit again in the future I would certainly return here.
Patty was always very friendly and helpful when i was in. Place was always clean.
Thanks for everything! Susan and Rose were great!
I would prefer not to have all this stuff, but if stuff is what you have than PUBLIC STORAGE is the place to keep it. Safe,secure and clean. Adrienne was the BEST, as were the rest of the team, kind, helpful and very professional. I had my storage unit for almost four years and all is good, so if I need you I'll be calling. THANKS AGAIN.
Susan was very good at turning a bad situation around and recovering me as a continuing customer. Her effort has kept me very happy with the service I receive from this location!
Nice, Fun Staff, Rose is cool, she made the process fast and easy to store my inventory! :)
Rose was an amazing help.
Great rates, Rose was very accommodating and informative. Two thumbs up!
The experience here was great!!!! Rose and Adrianne were amazing and their customer service was amazing! NO JOKE! I would recommend Public Storage just on this alone! 5 stars is just not enough for my rating for my experience.
I have had several storage units at this location for 4 + years for business storage. When I needed help changing locks, finding another unit and general customer service, Susan was more than helpful in every aspect. I believe she went beyond the call of duty in helping me. She should be congratulated for her superior customer service. Burt Weinberg