Estamos muy satisfechos con la atención de Desmonica la muchacha de la recepción. Ha sido muy atenta, amable y eficiente en su trabajo. El lugar está muy limpio y ordenado por lo q recomendamos este Public Storage.
This location is clean and service fine. However, it reduced hours significantly and became more expensive with much less service. Melisa is super helpful, a great worker.
Mel assisted me last night and this morning. She kindly answered all my questions and helped me navigate the storage unit. Mel is so friendly and made me feel at peace. Thank you, Mel!
Melissa sãs very nice and helpfull. Showed all the unita that i was looking for.
Desmonica excelente atencion
Mel was amazingly helpful and competent
Des and Val were amazingly attentive and very cooperative!!
Mel & des are Very helpful & nice& professional’
Melisa . Amazing girl , help me 🙂thanks
El servicio de alto calidad. Atendido de la mejor manera. Muchas facilidades.
Melissa was fantastic and professional today!
Demonica y Melisa super buen servicio muchas gracias
I had an excellent experience with this storage service. The facility was clean, secure, and very accessible, but what truly stood out was the outstanding customer service from Melissa. She was extremely knowledgeable, friendly, and went above and beyond to make sure all my needs were met.
Melissa patiently walked me through the process. Her professionalism and positive attitude made the entire experience effortless and enjoyable. I highly recommend this storage service, thanks to Melissa’s incredible assistance. She made everything so easy and stress-free!
Melissa was nice & profesional with all helping me with my resevation needs & helpo save me money .high recommended.
Mel helpful & helped me save alot of money.always very nice .
I recently rented a unit at Public Storage, and Desmonica made the entire experience fantastic. She was incredibly helpful, knowledgeable, and made sure I had everything I needed. Her friendly and professional attitude made the process smooth and stress-free.
Came to work on stuff and my unit and needed some help. DesMonica was super helpful. She goes above and beyond to make sure i was happy. In todays work market, she shows what true customer service is all about.
Des & mel are always very nice & helpful.
Des & Mel were very helpful & nice.
Mel. Was Very helpful & very nice.great service also helped to save me alot of money with prices promotion.
Melissa was really great they should keep staff like that makes you want to rent here
Desmonica very helpful super friend great attitude and attention super safe place to storage
Maravillosa la Srta melissa, una grata y excelente experiencia muy buena atención
Melissa was so helpful!! Could not have figured out my needs without her. So grateful!
I really appreciate the convenient location of this storage facility and the excellent service I received from Ms. Desmonica. She was very helpful and made the process smooth. However, the limited access hours pose an issue for those of us with 9-6 work schedules. It would be great if the facility could offer extended hours to accommodate people who need access after 6pm.
Mel & des were very helpful.
Nos trató muy amable nos ayudó en todo
Very patient & suoer helpful & sweet.
Desmonica and fred great customer service
Muy complacida con el servicio y muy buena atención grasias
Very clean space. Great staff, Melissa is wonderful
Melisa is a very nice and helpful person she explains things to you in a way that you understand quickly and she helps you feel welcome comfortable👍🏼
Mel was super helpful & very informative.
Mel was very nice & very helpful because she opened early just to help me .
Desmonica was great helping me fast and she was super nice
Desmonica was such a big help with helping me and my dad transfer spaces, she so helpful and didn’t stop until we were taken care of thank you.
Always professional & very helpful need more people like her.
Mel has been beyond helpful and has ensued that our move has been nothing smooth and peaceful
Mel and Des where so helpful they made every step easy . Very professional and didn’t hesitate to answer all and many questions I had .
Outstanding customer service , highly recommend.
Melissa was amazing, great customer services very helpful and dedicated.
Desmonica and mel where such a big help and always make it so much easier
Des Mónica and Mel where amazing
Very helpful great customer service. Saved me money.
Desmonica and Mel . Awesome customer service. They help me 1000 percent . Thank you for helping me.
Very helpful & gratis customer service highly recommed.
I recently rented a storage unit at Public Storage and had the pleasure of working with Jimmy. He was absolutely fantastic! Jimmy was extremely helpful, knowledgeable, and went above and beyond to ensure I had a seamless experience. He took the time to show me the unit, explained all the details, and answered all my questions. His exceptional customer service and friendly demeanor made me feel valued and appreciated. The facility was clean and well-maintained, but it was Jimmy's outstanding service that truly made the difference. I highly recommend Public Storage and ask for Jimmy - he's the best! 5 stars isn't enough, I'd give him 10 stars if I could!
Desmonica was good resolving problems issues and help me a lot with my storage
Desmonica was really efficient. Helped us rent the proper size unit and provided excellent service.
Sure, here is a review you can leave for the manager of Public Storage:
I had a fantastic experience with the manager Melissa at Public Storage. She was extremely professional, friendly, and went above and beyond to ensure all my needs were met. Her knowledge about the services and facilities was impressive, and she made the entire process smooth and stress-free. I highly recommend this location to anyone looking for storage solutions, thanks to her exceptional customer service.
Feel free to adjust it as needed!
Super buen servicio. Gracias melissa 😉
Excellent service, excellent customer service, quick and easy
Mónica and Malissa are absolutely amazing at customer service; they really went above and beyond to help me secure a great deal.
Mel was very nice and helpful!
Muy buena atención de parte de Melisa y Desmonica. Estamos complacidos y les recomendaremos con nuestras amistades que necesiten su servicio. Gracias!
⭐️⭐️⭐️⭐️⭐️
I can't recommend them enough! the staff were incredibly welcoming and professional. Monica and Mel went above and beyond to ensure my storage needs were met. They took the time to helped me with my storage needs.
Monica was especially attentive, answering all my questions and providing helpful tips. Mel's efficiency in processing my paperwork made the entire experience smooth and hassle-free.
The facility itself is clean, secure, and well-maintained, which gave me peace of mind about leaving my things there. Overall, I had a fantastic experience, and I’m grateful to Monica and Mel for their outstanding service…
Thank you to Mel and Desmonica the attention and care over the years. Public storage on 22ave and sw 8 th street clean organized safe and fair. Thank you both for an easy transaction. Wishing you always the very best.
Outstanding service! Desmonica was attentive and helpful, making my experience exceptional.
Unfortunately, I can't mark negative stars. Public Storage has no concern for its customers. My safety and that of my father's was put at risk at this Public Storage spot. I decided to cancel my account, and requested a refund, and due to some ridiculous policy, they kept my entire prepayment AND insurance. Will never store with Public Storage and urge people to stay away. Even after speaking to an "Escalation Specialist", my request was completely ignored. Hopefully this post saves customers from an extremely unpleasant situation.
Muy buena la atención quede bien complacido buena atención excelente recomiendo este rstorag
Zero customer service. My things have been locked inside after losing the key during a move and we have been unable to get anyone on the phone or any assistance. The desk is never attended. They also have code violations and raise the rates every month it seems. We are paying much more now than when we first got the unit. I just want my stuff out.
Desi from the front desk is an outstanding worker always willing to assist. She is committed to provide an excellent service. Keep it up with the great work!
This place is great. Easy access to the center of little havana, great selection of different sizes storage, and a great service staff. Noah and Melissa were great to me and extremely helpful. Strongly recommend.
Very thorough with my questions and finding me a downsized space.
⭐️⭐️⭐️⭐️⭐️
I had an exceptional experience at Public Storage, thanks to Mel and Noah! They were incredibly helpful, knowledgeable, and kind throughout the entire process. Their outstanding customer service truly sets this place apart when it comes to choosing a storage facility for your belongings. I have complete trust in the employees and the location. It's spotless and maintained to the highest standards. Thank you, Mel and Noah, and Public Storage for your excellent service!
Mel was very patient and professional as well as very personable _
Great customer service with a genuine caring to meet our needs - made the rental of the storage unit very pleasant!
Very helpful & excelente service.
Melissa has been incredibly gracious and helpful every time I need help. She’s always happy and willing to find help you find solutions. She’s exactly what you want in an employee.
Noah was also going above and beyond his “duties” to make sure the storage was clean and tidy. Also incredibly helpful.
This staff definitely makes a difference at this public storage.
Great place, and fiendly staff.
Desmonica and noah todo muy bien servicio y rápido perfecto
Desi and Noah, excellent service and facilities and freidnly staff!!! The fully automated system is awesome and accesible without staff!!!! Only complaint is elevator cause you can't resever open ut it is a minor inconvenience.
Good customer service.they help .very clean.monica and Noah very nice people.
Melody was great quick professional more people like here.
Excelente servicio & atención .
Love this location! Mel and Desmonica are the best. Definitely recommend!
Excelente servicio al cliente Melody fue muy amable y me mostró todo con mucha paciencia , le agradezco mucho su atención
Layne walks in with her music and lights up the whole entire office she is the best they got and she also stated she is not the PM here we need her energy here at this public storage .. 10000000%
Because we truly are the best and our customers LOVE us :)
The best customer service. Very nice and helpful. Definitely recommend coming here for storage.
Friendly staff & great service
Melissa was amazing! She helped over the phone and setup an appointment for me to come in. She assisted me in choosing the right unit for me. Thank you.
Super clean & the staff is always very friendly & helpful in getting the best deal for me.
Melody and Ashley are awesome everything great always clean & never any problems great customer service.when you come ask for them they are super friendly & professional.
Melody was amazingly helpful and very patient throughout my process of choosing a storage unit! I am very happy to have visited in person and get a personalized service! I would highly recommend this location and ask for Melody!
Melody was very helpful with everything & very nice.
Ashley and melody was very helpful and professional to me
Excellent service!!! Melody helped me a lot with with my reservation.. Thanks to her I was able to find the space that I need.. Thank you so much for your excellent service..
Melody &Ashley are .very helpful& very good customer service
Like inside parking but needs to hire a concierge to take care of elevators cleanliness and elevator floors need to be fixed some floors have been broken and that's a risk of slip and fall.
It was too expensive for no reason.
Mal servicio por teléfono no responden imposible dar con ellos por teléfono 📱
Melody es muy atenta, agradable sabe cómo atender Biel al cliente con mucha paciencia me gustó mucho su servicio
this my first time having space at public storage, was amazing experience with Melody and Ashley, they are profesional, taking you step by step explaining everything from A to z, they make a way too easier for me. thank you guys.
Melody is terrific. Extremely professional and knowledgeable. I need more people like her in my company
Exelente Atención Las Muchachas que están en la Oficina son Muy Amables Nicole y Melody Muy Satisfecha 😁
Melody buena persona amable, contestó todas mis preguntas e inquietud
María me atendió súper buena atención y profesional
Worst storage, go to any other would be better for sure. Don’t even lend you carts, customer service is awful.
Melody Outstanding Service from Melody!
This location is extremely disappointing. The pervasive smell of urine is overwhelming, and the parking situation is a nightmare. It's frustrating how they consistently block you in and the staff shows no concern or willingness to call a tow truck. Moreover, the price for a small 5x5 locker has skyrocketed from $50 to $80, which is unreasonable. To make matters worse, a considerable portion of my stored items were damaged, there's a plague affecting the facility. Overall, I had an extremely unpleasant experience here.
El lugar es bueno y limpio MARIA es un amor de persona se tomó su tiempo pa ayudarme y explicarme con paciencia todo el contrato.
Es una pena qué hay otra chica (MELODY) con pésima actitud grosera que mientras yo necesitaba ayuda me ignoró hasta que quizo y cuando pregunté por algo respondió con grosería, y mala cara pésimo tono .. es altanera.
Gracias a María por venir en mi ayuda.
Giving two stars bc the check in process was easy and fast.
But here’s the negative- they barely ever have carts available. They only have 2 and they are in the main office. Good luck if someone is in the main office to access them. Plus the trash that is sometimes left over by people. We left today. ✌🏽
For a major chain like this… the least they could do is provide its tenants with dollies. They literally cost less than what they charge for storage. We found a new spot with plenty of carts for its tenants.
Melody was a great service. She was kind sweet and attentive and patient. I love that about her.
Tenemos una unidad en este storage ,nos atendió el señor Alex , exelente persona y trato ,lo recomiendo ,muy buena atencion,gracias.
Excelente servicio Melody y Alex
Melody is the absolute best!!!!!!
Very happy with the service. Ms Aviles was very patient and helpful!
Melody was very helpful in downloading the app & showing me around.
Disgusting Public Storage, people living on the floors, it smells and there is roaches, this is run by amateurs and for a building not being that old this is a total dump, stay away from this one…
súper sucio, cucarachas e insectos, huele horrible y menos hogar vive adentro y fuma.
Nasties storage facility in Miami, this places is filthy, roaches, homes-less people living on the floors and smoking on the floors so your stored items smell really nice when you take them back out…trash everywhere and bedbugs are also available at this place, rent goes up double after a short time!!! AVOID THIS PLACE!!!
Stopped in and asked questions if there was a 10×20 available and about how much the monthly payments would be. Melody had let me know that there was a deal or special offer on a unit that size and how much it currently was. She even let me know the normal rate/payment for that storage unit size. She was extremely polite and knowledgeable and was able to answer all my questions.
Very helpful staff and very established atmosphere, Thank you
La esperiensia. Con melody fue etselente. Muchas grasias
El aire acondicionado no funciona
Amazing service, very patient and understanding throughout rental.Found the right storage I needed , thank you
Very good service from Nicole and Melody.
Nicole and Joseph helped me a lot , good customer service thank you very much
Nicole has been very profesional and patient.
Thank you very, very much.
Extremely clean! Friendly staff! Great location with multiple transportation choices.
Great service! Kind staff, specially Joseph & Nicole… highly recommend
The property manager, Joseph, was very helpful in not only assisting me with an issue but also helped to find me better deal than I came in for. Location: 2190 SW 8th Street, Miami, 33135. The PS Storage App does not reflect the company's accounting and always says "Past Due" as soon as the month rolls over, even if you are paid up in full. A very poor app that needs to be changed. Accuracy in accounting does not inspire confidence.
Worst experience ever. Your belongings are not secure in here. Please be cautious and do not trust in this company.
THERE ARE NO CAMERAS TO PROTECT YOUR PROPERTY!!! They allow units to be robbed and provide no explanation, help, or responsibility about it. It’s happened a few times this month. Use PODS instead! Read the news about storage units this is happening to a lot of them in Miami and you can’t trust them at all, they don’t care about your valuables.
Lugar muy bueno lo que un poco caro y en el estacionamiento mucho olor a pipi
Pollos listos para comer a buenos precios
Started at $160.00 a month a few months ago. Now I pay $200.00 a month since they are a month to month contract and can screw you however they like. I would highly recommend not using this trashy location if possible. There will be homeless inside the parking facility as they have never fixed the gate. Make sure to lock your car or if you use a truck to have someone watch your things while trying to load/unload if it requires more than one trip. There are occasionally two karts to use but the last several times I have visited I have not seen them.
Buena atención aunque a veces cuando están enseñando algún espacio a clientes no cogen las llamadas pero si usted deja un mensaje con su teléfono le devuelven la llamada. Hay buena seguridad con códigos para entrar, está todo limpio y con aire climatizado. Mis felicitaciones para Joseph Meléndez, agente de Public Storage en la 22Ave y 8 ST Sw Miami, Fl. Su trato es muy profesional y atento. Gracias Públic Storage por tan buen servicio❗👍
Joseph gave excellent customer service. Not common to see this in Miami.
Great location, easy unloading and safe location! Dominique in the front office is great, very helpful! Best location around to use for storage.
Maravilloso aunque a veces no trabaja el porton de entrada
Hoy fui atendida por tina Maribel y quede muy agradecida nunca me habían dado tan buena atención y llevo cuatro años en este storage, la verdad encontrar un personal así tan atenta y servicial mejora cualquier expectativa , me ayudo mucho a resolver hasta el app .
Tina was awesome great customer service skills and professional. The place had two big issues ground floor had no AC and the other floors had living and dead roaches. I would post pictures but it’s not a pleasant site .
Tina was worderfull. Buena atención explica todo muy bien , super friendly the Best person
Muy amable son los personaje de públic storage. TINA me ayudo a encontrar un storage que necesitaba. Gracias
Super clean great employees
La atención del personal excelente Jimmy fue muy atento y resolvió mi consulta 👍
Excellente servicio muy amable ☺️
Jenifer es tan amable tiene paciencia y me ayudo en precio bueno
Public storage got the best prices.