Public Storage Self-Storage Units at 2990 SW 28th Lane, Miami, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 54/moSmall 5'x5'
$ 54/mo $68Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 74/moSmall 5'x10'
$ 74/mo $93Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 128/moMedium 7.5'x10'
$ 128/mo $160Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 145/moMedium 10'x10'
$ 145/mo $181Best Price Label1 unit left!
- Climate Controlled
10'x12'Online only price$ 158/moMedium 10'x12'
$ 158/mo $197Best Price Label1 unit left!
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Miami
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Miami Storage Units On U.S. Highway 1 Near Coconut Grove
This Miami Public Storage near Coconut Grove, sitting just off of U.S. Highway 1 near the 27th Avenue exit, has a great selection of cheap self storage units.
Less than two miles from the shores of Biscayne Bay, a 10x10 unit is a great place to store fishing and boating gear for trips out of the harbor, while a 5x5 unit can hold workout gear or volleyball equipment for trips to David T. Kennedy Park.
Waterfront businesses along Bayshore Drive can use a 10x20 unit to store extra office furniture and equipment to open things up for more customers, while families in Coconut Grove, Coral Gables or Coral Way can use a 10x30 unit to store large furniture items, appliances, wardrobes and more.
This all-indoor storage unit facility offers units ranging from small to large, as well as the option of climate-controlled storage units. The storage area features keypad code access, and a property manager lives on site to oversee the facility.
As one of Miami's oldest neighborhoods, Coconut Grove has carved out its own unique niche in the area – and this Public Storage, open 7 days a week, is committed to offering local residential and commercial customers the highest level of customer service.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 338)
The best public storage facility we have been to.. great staff Rosy was very helpful and professional great job guys!!!!
Rosy was great! Very thorough and nice conversation
Javier is the sweetest. The customer service I received today was top of the line. I really appreciate his help today. He made the process of getting a storage unit nice and easy.
Rosy was really helpful. She's very knowledgeable about the unit sizes and how much will fit. She's super nice and engage in friendly conversations while you figure things out.
Everything’s ok, and Rosy is an excellent person, very efficient and solves the problems..
After the terrible service I received from Uhaul and two other storage places, I visited Public Storage off of US 1 and had the pleasure of being assisted by Nicole, Rosie, and Javier. They provided exceptional service! Very professional, and they more than exceeded my needs and expectations and made me laugh along the way! Highly recommend this team. You can tell they work very well together, and they will definitely ensure you are 100 % satisfied before leaving the premises
Excellent customer service!
Nicole and Javier were very helpful! Got myself exactly what I needed, and in less than 30 minutes I had everything stored :)
Really great service and affordable prices. The staff, Nicole and Javier, were incredibly attentive and kind.
Excellent customer service from Nicole, she helped me find the right size unit I needed. She was courteous , thank you
Buenissimo demais . Rosy,Javier personas excelentes . Super indico
Great place, definitely recommend to store your things at this location, very clean place. Great staff upfront, appreciate the help
mi Experiencia con el Señor Alex fue excelente gracias un excelente servicio gracias a Dios sacaron esa Señora María muy grosera falta de respecto
Great storage location, everything is very clean and in place. Amazing staff at the office; overall excellent!! Thank you
Rosy siempre me atiende y guía de la mejor manera para cualquier solicitud, storage, materiales de empaque y encontré parqueo para mi Van también con public storage. Excelente manager!! Gracias
Rosy helped me out so much, I almost went with another company but after Rosy helped me I decided to stay
Rosy was great! Very helpful.
The facility is clean, quiet and well organized, very convenient location, central for all Miami. A special thank you to Rosy, the associate that guided me through everything needed, a knowledgable and amazing lady 🙏
Rosy was great
We have been a customer for 3 years and we needed a smaller unit. Rosy was great to work with and she made the changes to our account quickly and took great care of us!
Rosy was amazing!!! Great great great service!!
The location is very good and Rosy is wonderful, very kind and friendly and she resolved everything super well. 5 stars for sure
Excellent service, provides useful and accurate information that made me take the decision rental without doubt. She made me feel confident and confortable with the location and premises. Thank you Rosy for your patience and excellent service.
Hazra and Cassandra has immaculate customer skills, great personality, the property is clean and well kept and they help me with all my needs. Highly recommend! Great ladies at this property!
Rosy is the best ever!!!!! Highly recommended customer service in Miami…
We had an existing storage unit in the facility, but we were trying to up size. Rosy was very helpful in helping us get a larger unit and took time with us to make sure we got the one that fit our needs best
Muy buen servicio al cliente de Rosy
Thank you Rosy for helping me with an issue I had with my storage unit, she went above and beyond.
Melody y rosy me atendieron muy rápido y me brindaron un servicio exelente
Great place !
Rosy is so helpful and nice. In and out with a breeze!
Rosy was amazing !
Rosy excelente servicio muchas gracias por su ayuda tan profesional
Rosy and Barbara were very professional and courteous
Rosy is the best!
I needed a space to store my furniture and I was pleasantly surprise y the professionalism of both Barbara and Rosie who attended me . Extremely nice , always smiling and ready to be helpful for whatever you need . Live it and will recommend the place highly A five stars to Rosie and Barbara ⭐️⭐️⭐️⭐️⭐️
Rosie and Barbara Thanks for helping the guys is great.
Great customer service
El mejor public Storage de Miami y mejor servicio con el personal súper profesional cualificado y agradable. Barbara y Rosy. Gracias
Great service, A+++++, nice place.
Rosy is amazing. Great service and clear communication. Thank you!
Roses was a great help setting everything up. She showed me a round and the spaces available. Really appreciate the help.
No One Is Never There To Help And They Need Hire Better Employee, EMPLOYEES That SHOW UP TO WORK
Great Prices Very Friendly Staff Space Was Amazing I’ll Definitely Recommend:)
I had a great experience, excellent service, they kindly answer all my questions, I'm very happy with my unit and I'll recommend this storage with all my friends.
Great place and excellent customer service
The experience I had here was incredible. Rosy helped me find exactly what I needed and the customer service that I received was outstanding. I'd definitely recommend this place to anyone that's looking for storage.
Rosy and Nicole were very helpful with finding me a good storage to rent. Thank you very much, keep up the good service !
Buenisimo el servicio al cliente por años he venido aqui con Rosy.
Rosy is the best, very knowledgeable, professional and customer service oriented.
Great service, nice people. Clean spaces. Thank for all.
Gracias Rosy por toda tu ayuda ! Un lugar muy limpio y muy buen ubicado
Muy eficiente y amable!
Muy buen trato de Rosy
Excelente servicio de Rossie gracias
Super helpful! Betsy & Rosy are great!
Rosy is a terrific manager of this property and she makes all the difference. She always goes out her way to be helpful. To my mind, she is the most important asset at this Public Storage.
Bee helped me! Thanks!
Thank you so much Rosy for your attention!!!
Rosie was fantastic helping me with the online rental process . She explained me where to find the lock and how to set up my account online ! Thanks
It is such a pleasure to share the wonderful experience I have enjoyed at your storage facility and it is all because the friendliness, professionalism , and overall goodwill that Rosy displayed. I have rented several storage units in Miami and at many different locations, I can assure you , your facility is now my go-to. You are very fortunate to have Rosy in your staff , she is an asset to your organization. Congratulations your business is in excellent hands !
Wonderful, clean,have a lot dollys to use it
Muy buena atención al público Gracias Rosy la manager
Rosi was incredibly helpful and patient. She provided excellent customer service and went out of her way to assist me.
Excelente servicio,Rosabel se toma su tiempo para atender al cliente, Muy limpio y te da confianza saber que este es un lugar seguro.
Great clean place. Good price. Fantastic customer service by the manager Rosabel.
Rosy is very kind and patient with all customers, the place is clean, it is easy to get in and out of it, I really hope they maintain their prices as they are now
I’ve been to several locations in the area , my experience was fair . But I must say Rosy Q at this location 2990 is the most helpful , kind and intelligent person I’ve been fortunate to come across . Thank you so much Rosy she helped me with my 3 units hassle free !
I’ve been renting at this location for almost 5 years and the staff is outstanding!! The staff is very helpful and professional and maintain the facilities both interior and exterior.
Rosita best ever customer service beyon knowledgeable both bilingual and cleanness pleas she is the best please give her a rase she deserves it.mang.Thank you for her work #1 This reason i am here 5 years.
Excellent service, highly recommend
Very good experience with Rosy!
The best location! Storage problem solver! Staff ensured we had a great customer experience. Great storage unit with outsranding service as an added value. Thank you for your help during a stressful time moving!!
Rosie was great. She help me all the time. I recommend this storage!
They got great service and a friendly atmosphere, highly recommend 🤝
Lizzz is Amazing! She helped me resolve my issues. She’s the perfect example of Customer Service. She should be recognized for her hard work. Thank you Liz and Public Storage.👍
love the customer service
Very happy with the customer service this location extended to me. Such friendly faces and joyful environment to be around! Thank you Miss Lizz for all your help!!!!
Cada vez que visito el lugar esta limpio y organizado y la atención es excelente la mánager Rosy siempre ayuda a los clientes
Rosy and Lizzeth are awesome they were so nice when I went to inquire about storage spaces, really good customer service and clean property :D
Rosy is the Best!!!!!! She helped me in so many ways. She’s the perfect example of Customer Service. She should be recognized for her hard work. I would recommend anyone to come to Public Storage and meet her to setup an account. Thank you 🙏 Rosy and Public Storage.
Great location and excellent service from both the Manager, Susan, and her staff. I highly recommend this facility.
The professionalism from Jenifer Mendez was the best I have ever experienced.
Amazing customer service jennifer was very helpful and nice
I was looking for a storage urgently and i had a lot of questions due to it being my first time renting a storage Rosy and Jenifer guided me to a perfect space to fit my items and provided excellent customer service and was patient with me , i definitely recommend this location. Also, very clean facility and Clean units.
Rosy Q. and Jennifer M. of 2990 location are amazing and are very friendly and helpful . I would recommend to anyone to visit them for storage .
I was very pleased with my experience here. The storage units and building are very clean and the employees are kind and helpful. Would definitely recommend this storage to anyone.
I have rented from a few places. This has been the cleanest. I also enjoy the covered loading area. Zabrina and Rosy were super helpful. They defiantly did NOT have the classic miami customer service of anojada vieja. It was proper and not over the top either, just good old fashion customer service.
zabrina and rosey were very nice and helpful and i’m glad i have my unit here
With so much chaos going on in the world right now it's important to remember the positive that goes on everyday! With that, let me say this Rosy and Zabrina have to be the most helpful women. I told them exactly what I was looking for and they were able to give me options and the professionalism they have in customer service is exactly what consumers should be looking for when it comes to our assets. So thank you Zabrina and Rosy for your time, options, and smiles !
Zabrina and Rosy were outstanding and helpful. Clean facilities and friendly faces.
Very pleased with Zabrina and Rosy's customer service. They were very helpful in assisting me with deciding which unit would be best for my needs. They were also extremely polite and friendly.
Rosy and Melania are just the most incredible customer service ever. Very helpful and polite. I have storage units at this location for many years and keep coming back for more. Wouldn’t change locations just because of them. Happy customer! Thank you!
Great customer service and helpful staff
Highly recommend Public Storage. Rudy was kind, courteous & informative. Excellent service!
Ruth was great very welcoming and showed how everything worked as new to putting things in storage. Great place very clean and well run would recommend this place...
Ruth was very nice and positive . Made the whole process easy 👍
Big storage building, everything seems nice and secure. Friendly staff!
Muchas Gracias!!! Muy amable
Very friendly staff Tesy is such a sweetheart she will go beyond what she needs to help you. Great price...
Excelente muy buen trato de la señora ruth
This place is wonderfull its always clean and the employees are always willing to help Ruth and Rosa
Ruth and Chris were awesome. They made an otherwise laborious affair pleasant and inviting. If everyone conducted business in this fashion the world would be a better place. Thank you
Rosy and Tess where very nice and very helpful they acquired a very happy customer.
Want to share my appreciation for Ruth she really went out of her way to help me and. I'm really happy to see people like her with great customer service . I give her 5 stars well deserved
Ruth was a great help. She explained all I need to know about the storage.
Muy bueno el servicio el edificio de mantiene muy limpio y la senora RUTH es muy atenta en cualquier solicitud gracias por un buen y seguro servicio
Ruth es una chica muy amable . Me encanta su atención , tiene una sonrisa linda , es chistosa , en Miami aquí busquen a Ruth se las recomiendo muy nice
The storage is allway clean and now nice
Estoy muy agradecido por toda la colaboración de Rosy y Tesy, de todos los lugares que he utilizado el servicio de almacenamiento ninguno se compara como el de esta locación ... 100% recomendable
Tesy is an amazing person. Best Customer Service EVER!!!!!
Public storage is way better than extra space the staff is friendlier and nicer and the Company is much cleaner
Great and friendly help me even though I went to a different location awesome staff
Excellent company excellent workers
This by far is my favorite public storage I have always come back to this public storage because the staff always so nice and friendly and the facility is nice and clean came in today to look at a unit and manager Tesy help me and Rosathey were so nice and helpful my move-in went smooth and easy !!!
Great place nice and clean
Love this place
Tesy the person at the desk, was not satisfied until I was satisfied. True professional attitude with really friendly approach. Easy to do business with and I felt completely satisfied. VF
The best storage facility I have ever seen, great staff and facility. Management should be happy with how this place is run.
Today I got the wrong key stuck in my lock. Rosie assisted me in getting me a reasonable locksmith. Thanks to Rosie the situation was quickly resolved
Wonderful people... - Just moved here from L.A. Rosie, Kimberly and Frank could not have been any more helpful, personable or professional. Safeguarding all we have in the hands of folks we really know nothing about is well put to rest here. How important is your stuff ? - you don't need to look any where else. Thank you guys from all of your customers.
Outstanding customer service!
Outstanding service. Facilities are spotless and the manager is extremely professional, helpful, and competent. The staff is certainly an asset to Public Storage. Rent with confidence.
This was such an AWESOME EXPERIENCE‼️‼️‼️ Kimberly was very knowledgeable and friendly, it was my pleasure meeting her and the others‼️
Hola necesito un espacio pequeño.
I have been a customers at PUBLIC Storage for many years and I always had a great experience. Rosy is great!
Great experience getting our unit with Rosy and Kim
can i store my car or vehicle
Un excelente servicios al cliente. Recomendado 100% gracias
I have used this property several years and the staff here is always knowledgeable Its a clean safe property, I have had no issues. I talk to Rosy may times in the office, she is nice and always helps out
Everything was great.Rosy offered great customer service.
Wonderful experience, this is the best public storage. Rosy is very professional. I recommended!!!!!
Great place, always clean and neat. Rosy is the manager and the costumer service is the best than yo can get.
Came in today to buy some packing supplies the Young lady in the office Tesy was very nice and courteous This is what customer service is supposed to be like
Muy buen servicio hospitalidad y amabilidad rossy es una excelente customer service
Excellent facility with great staff . Always clean and good accessibility. Rosy the best !
This place is clean, user friendly and has a great staff! The staff (Rosy) is always willing to help out and bend over backwards when you need a favor. Clean bathroom also. Highly recommended.
Customer service is wonderful at this place. Tesy showed knowledge and patience throughout the whole rental process.
Ralf was great with explaining everything to me! 🙂
Rosy took great care of me - getting me into a bigger unit on the same floor, saving me endless amounts of time moving to my new unit. She was quick, efficient and very friendly. Would highly recommend dealing with Rosy and renting from this Public Storage!!
Rosy was of great help, this is the second unit I get, great customer service
Excellent service,Jenny was very helpful and pleasant .!!!
Kalisha’s and Rosie have been most hospitable and accommodating! I am greatfull for the service that I have received. These ladies rock!
Excellent storage. Rosy is the best!!! Very happy here!!
Rosy is super friend and helpful. Had a great experience with this storage space.
A great experience with Rosy, she is amazing helping you find the best space and the best price.She give you a great deal! I recommend it!!!! 5+
Very convenient, clean and quiet location. Easy to navigate internally. Rosy was very helpful in making the registration and checking in process fast and painless (despite a network issue on the day). Overall a good experience.
The best storage place ever and I’ve gone and used many other including other public storages and it’s all thanks to Rosy who makes the experience easy and friendly... makes you feel like family!!!
Great facility. Kept very clean and has a very friendly staff.
Very friendly staff and nice clean location. Service was very polite and informative. Ask for Jenneffer!!
Excellent customer service! Office staff is extremely professional (Kimberly and Jenifer are the best), and helpful all the way. Highly recommended facility. Excellent location!
The absolute worst storage in Dade County, the manager is the rudest most unprofessional person ever. Their elevators haven't been certified in 3 years and often get stuck or shake and sound like they're going to fall apart, the air conditioning is literally off and they just recycle warm air thru the vents, they raise rates monthly without notice and will sell off your property without contacting you if they think you have nice stuff. The building is falling apart, the units are over priced and the company obviously doesn't care. Much nicer, newer, more secure, cleaner and cheaper options in the area. STAY AWAY from this place and don't buy into the fake reviews by the manager's friends or fake profiles. If you want to have slumlord quality storage without a/c or working elevators and the worst customer service of your life go for it! ZERO STARS thanks to their horrible management and deteriorating facility to go with their sleezy tactics. They don't value your business in the tiniest bit and it couldn't be more obvious. AVOID AT ALL COST - This score should be a ZERO but 1 star is the lowest google allows you to rate. Horrible experience. Peter Studl is maybe the weird creepy guy who is always hanging around the property + probably lives there that was one person there at the end when I left. I'd bet more this is a fake account Rosie created herself or paid some bot to post, but thanks for reminding about the weird creepy guy lurking. Don't worry "Peter" can keep paying to be in a storage that increases rates constantly, has elevators out of code & not inspected for years and that doesn't run a/c in the summer of Miami.Good luck with that "Peter"! There are a TON of better local options in new, clean, amazing facilities with 24 hr access for even less not to mention carts available where customers are treated like customers. Despite the false claims of "Peter" Rosie did not actual contact or provide notice to myself and maybe you're confused because I'm not married. Rosie knows she did not call and they know that they illegally auctioned off my property the month after a hurricane mind you when most of the county went without power or internet for weeks WITHOUT PROVIDING NOTICE. After years of being a customer with multiple units. Go ahead wait until you get stuck in one of their elevators or they auction off your property without notice and then talk over you and treat you unprofessionally. Peter can keep getting ripped off, maybe he shouldn't assume he's there for everyone's bad experience because I highly doubt the elderly man who was there has internet or a gmail account. The people who were actually there during my experience when I last left and in the past were amazed how horrible Rosie was and told me privately how they had seen the same happen in the past to other people. It was actually thanks to someone moving out who saw what I went thru months ago that recommended the place I now have my actual valuable property stored at. Luckily I had mostly sentimental and paperwork at the unit they illegally sold and then failed to recover and return. My property in storage is now stored in a nice new facility with amazing a/c for less with 24/7 access and a polite staff that actually values their customers, it is twice as secure, has new actual loading size elevators, access to carts all the time, no graffiti or nasty employees. PS can't replace the sign outside after a hurricane or be open, or answer the phone, but they can sell your stuff. Rosie knows what she did & she also knows she conveniently tried to keep some of my property left behind. Enjoy her rummaging thru your property if you like. FAIR WARNING - THIS PLACE IS AN OVERPRICED DUMP THAT IS FALLING APART AND WILL LIKELY BE DEMOLISHED SOONER OR LATER. IF IT WERE UP TO ME I WOULD HAVE MOVED MY PROPERTY OUT YEARS AGO. I'm very glad to be done with this nightmare of a property and experience. They're very lucky I haven't decided they're worth the time to sue, my property that I trusted them with is gone forever, now so is my business.
This is a great Public Storage. Rosy and her colleague are on top of it bigtime. Great attitude. ..fast service. Thanks. I’ve been a customer of this facility off and on for years. I have had multiple units. The manger, Rosy, is as good as it gets anywhere. Professional, conscientious and a heart of gold. I happened to be standing right there as Isabel V and her abusive husband hurled insults at Rosy because Isabel didn’t pay her bill, ignored PS notices, and her contents were sold at auction. Duh, upsetting, but no one to blame but herself. Pay the bill or welcome to Storage Wars. But all these two whacks could do is hurl abusive insults and harangue. Rosy kept her cool, was uber polite and remained professional. Don’t believe Isabel V’s concocted review rant. Hope to stay clear of nasty people like this.
Excellent client service and attention. Always looks for ways to help us. Thanks
Awesome service. Unbelievable treatment. Great employee. I will use this facility. Refreshing a person like Rosy. I recommend it!
Had a great experience with Rosy. THANK YOU!!!
Cuantos dias te dejan guardado las cosas despues que toca pagar
Rosy me atendio de forma espectacular
Excellent service and desire to please ...Rosy was excellent
Rosy was very nice and welcoming! She gave me a tour to the property. She explained everything in detail and very well. She also explained the products that are available.The location is very convenient and has easy access. I am very satisfied and I am looking forward to my experience renting here. The storage site is clean and close to the parking.
The facility is clean and not overwhelming large which made it easy to locate and access the unit . Staff is friendly and very helpful... especially Rosy.
One of the better public storage's I have been too
Rosie is fabulous! She was such a great help! I would rent again with them any time... she really helped make it easy. Great experience...
Best place for your stuff, very courteous staff, thank Carlos y Rosy
Great place!! Easy to store!!!
Very friendly Place easy to communicate and professional the personal where helpful Rosy and Stephanie thanks
Very caring and helpful with everything. Stephanie and rosy were extremely nice!
Rosy was very helpful and patient
Thank you to Rosa/Carlos for a great customer service! Being end of the month, many units were being filled up and the managers were able to make sure everyone had enough space to work around and not be blocked in! Will recommend and continue to use this location! Two thumps up for the managers!
Great experience! Carlos was very helpful and gave us a great price for our unit. Very clean & amazing customer service.
Perfect todo fue muy excelente todo Rosy y carlos muy bien fenomenal ...
Needed to store a few things and drove to a few storage places but I was beginning to get concerned as it seemed expensive. But then I met Rosy at this Public Storage location and Eddy at nearly adjacent sister location and they were both extremely helpful! Eddy mentioned availability at next door location referring me to Rosy whom gave me a great price, nearly half the price of another and professional friendly service! I was able to find a unit the perfect size and clean. Thank you Eddy and Rosy so much for your help and professionalism! Keep up the great work
I love my public storage assistance. They are always helpful aand never guide me wrong. I wouldn't change it for nothing.
Customer service was outstanding!!! It was my first time renting at a public storage and Rosy and Ralph made it a very nice experience. I will definitely recommend this location to my friends and family for all of their storage needs. My kids had a blast with Ralph "aka" Spongebob and Rosy! Actually looking forward to coming back again!
El servicio al cliente fue excelente. Carlos fue todo un caballero. Lo recomiendo. Gracias a Rosy .
Great service !
Great facilities, friendly staff, good prices.
Love this place... Carlos and Rosi are amazing... Very friendly, very accommodating, very professional... You feel like you are home... The units are big, the location is clean and very central...
Rosi is the best super friendly and professional. Great service and really clean facility. I just recently closed my account because I was moving out to Melbourne FL and Rosi made the transaction really smooth and painless.
Customer for a long time and the customer service is the best at this place. Rosy help me very much and also Carlos . They are there for you for anything you need.
I had a very difficult move to Miami -- my moving company caused many complications resulting in a large amount of stress. When my belongings finally made it to Miami, it was too early to move them into the building so I kneeded a place to store my things for a couple of weeks. This is what brought me to Public Storage. From the first phone call to the unloading and storing of my belongings, the employees at Public storage were fantastic. Rosie and Yabara helped me before I arrived on the phone and then greeted me in the morning, ready for my arrival were understanding and fun. They helped my movers situate their large van in such a way that they saved me a solid sum amount of money. They made the paperwork easy and quick, I understood the terms of the storage very well and they put me at ease about storing my belongings in a new and different city. I left relaxed and relieved. I give them my full endorsement. I will use them for storage any time I can in the future and will recommend them to anyone I know who is in need of a storage space.
Very friendly and thorough in explaining all the details needed as well as making helpful suggestions. Carlos also provided details that people sometimes don't think of. The location is kept clean and organized and is close to US1 but off the main road. Highly recommended.
I had a very good and pleasure experience with the ppl working there. Very nice ppl and great service.
Carlos and Rosy were very friendly and I felt very happy with the cooperation and help them gave me. They are the most professional people that I have found out.
Super friendly and helpful manager - Rosy - was always there when we needed help. Nice lockers - free rolling push carts to use as well.
Un estupendo servicio, gran conocimiento de la capacidad de las Unidades, me han brindado gran información y asesoria, para seleccionar perfectamente, Gracias Rosy y Carlos, fue perfecta la Atencion!!!!
Rosy is very helpful and courteous and took the time to explain eveything to me very thoroughly. I highly recommend renting here.
Rosy was amazing very helpful and accommodating!
Rosy and Carlos were fantastic! It was my first time renting a storage space and they both went out of their way to make me feel comfortable and help me decide which size unit was best for me. Amazing customer service! Thank you.
Great staff.. When I went in the middle of the week to get a bigger unit, Rosy was extremely helpful, getting me a good rate and a unit that would be easy to transfer to from my smaller one. It got really busy, but she kept her cool and took care of everyone with a great attitude.
Excelente y muy amables las personas aqui. El señor Carlos nos ayudó mucho. Gracias Carlos y Rosy.
Customer is very happy with the customer service experience . Rosy was great since the firts day. I recommended
The service a true custumer service..very polite and courteous. DIB made my day. The company should be proud to have him as their employee.
I love this place cause it's always very clean... And Rosie is super helpful when i have any questions...
They are always willing to answer my questions with kindness
Rosy and Carlos were Excellent. Very courteous . And efficient
Rosy and Carlos, very nice. Great customer service skills and gave me great advice on how to protect my belongings, especially my tvs.. they have excellent personalities. ☺
Nice people . Carlos is very polite and attentive
Todo muy bien buena atención, excelente actitud muy buena experencia la recomiendo es la mejor trabajadora Rosy
My experience at this specific facility was outstanding and it was all due Rosy, who is an exemplary employee. Rosy assisted me in reserving my storage unit last minute, locking in a better than expected rate, and she even stayed late to wait for me so that I could use the dolly to simplify the process. She also helped me assemble the boxes and remained there until I finished (past regular hours) just in case I had anymore questions. I 100% recommend this storage facility. Thanks again Rosy!!
Excelente,por Rosy muy atenta y preparada en su trabajo
Excelente atención, muy buena disponibilidad con el cliente. Felicidades y gracias Alain.
Rosy is great! Great customer service. Very convenient and centrally located.
Very good customer service. Very clean place. Thank you Rosy!
Whatever You need Dib and Rosabel are there to assist you. Really never had a complain about this place
Mi experiencia con Public Storeage fue excelente. La señorita Rosy Quebedo cuenta con excelente servicio y atencion al cliente. No dudo el recomendarlo y lo volveria autlilizar. GRACIAS Rosy!!!
Rosy did i great job assisting me and heloing with everything i needed
Great service. Rosy was very helpful.
Anthony is the proverbial "man"! Very friendly. Extremely helpful.
Dib was super patient! Great service from Rosabel, too.
Este lugar es muy bueno el trató fue estupendo. Geydis y Rosy me ayudaron en todo lo necesario. Lo recomiendo.
Carlos and Rosie have provided a class act service second to none. I thank you for service if this quality. You have acquired a new customer Thank you.
I had a storage space for almost a year. Customer Service was the best experience for me during this months. Carlos, Rosi and Heidi always had a big smile when working with me. They were always very serviceable and concern about my safety and comfort during this months. The place was always clean, well illuminated. I highly recommend this facility. I love it. Great experience. Gracias!! Laura
Fantastic! Extremely friendly customer service. Very fast. I love Rosi And Geydis!
Rosy was very accommodating explained my rental process and really sweet. I would recommend this facility and her customer service to anyone who is looking for storage place. They are organized clean and friendly
Clean facility with a Very professional staff. Rosy will go the extra mile to help you any time you need it. Great place to store your belongings .
It was great, easy to rent and cheap pricing too. Service was excellent. Entire office was extremely nice and helpful, funny too.
I had the most helpful experience by renting a storage with Rosy and Geydis. I'm new in Miami!! I believe I got the kindest and warmest costumer service ever. They not only gave me useful information and a great deal on my storage, they oriented me about Miami living and its diverse neighborhoods. So helpful! I will definitely come back to get more insights. Thank you girls! You guys Rock!
Great place and great customer service. Both Rosy and Joseph were very attentive. I recommend this place.
3 years in the unit. Great team.
Great check-in experience.Rosy was very nice and helpful. Will definitely use again!
Excellent service. We will come back thanks Rosi
I love the place very nice people like rosi with and a fast service
nice people! !!Carlos is great! dibb was nice also.
Quick and efficient! Dib asked the right questions to find us the right storage space for what we needed. Dib was very informative, he let us know anything we needed to know that we didn't even have to ask any questions!
muy buen servicio. antes de ir a otro lugar este siempre sera mi public storage. Gracias Rosy por toda tu ayuda. Rosy y Carlos son un ejemplo de buen customer service.
Awesome place great costumer service wonderful personal Rosy and Dib the best
Great and friendly staff, highly recommended.
Good experience, very helpful staff, Dib and Carlos were great.
Great Customer Service. Expedient. Lovely to deal with Rosy and Carlos patient and quite helpful.!!!
Este storage es una facilidad limpia y segura. Rosa y Carlos tienen un excelente customer services. Con mucha paciencia me ayudaron con todas mis preguntas. Lugares como este con esta atención no abundan. Lo recomiendo a todos. Gracias especial a Rosy.
Although initially a bit disappointed they were the only PS not offering a good introductory rate, I would recommend this storage facility because of the staff are helpful and accommodating (something not always found in Miami). Rosy in particular assisted me when I was in that frazzled state of moving. She was very patient and resolved all my issues as quickly as possible.
Muy buena el servicio de Carlos y Rosy es muy bueno así que me encanta mi Public Storage
Great service from Carlos n Rosy at public storage...
Rosy and Carlos were phenomenal and helpful.
Great service. Rosy was very nice.
La experiencia como cliente es excelente. La atencion de los empleados con mucha cortesia y deseos de ayudar, entre ellos se encuentran Rosi, Carlos e Ingrid. El local siempre se encuentra higienico. En resumen estamos muy satisfechos y felices con el servicio. Lo recomiendo para las personas que esten buscando un espacio para resguardar sus pertenencias.
Cada eh necesitado ayuda las personas Carlos Y Rosi they always help with inconveniences.. There all friendly, attention is on point I recommend this store with a good customer services...
Great service! Super Friendly! Both Rosi and Carlos provided the best service!
Muy satisfecho con el servicio. Rosi fue muy paciente y me ayudó con todas las necesidades de storage. El lugar muy limpio. Lo recomiendo a todos.
Estoy agredecida del trato y explicación que me ha hecho Rosi, estoy complacida
very good experience, Rosy was very friendly and eager to solve the problem ... thank you very much ...
Rosy was extremely helpful, answered all my questions, and Carlos answered my call was very courteous. I will definitely recommend public storage due to their professionalism.
Rolando and Carlos could not have been more professional, informative, courteous, patient and helpful. They answered all my questions clearly. They took a lot of time to correctly complete complicated arrangements. They assisted my mover (listed on my lease as an Authorized Access Person) when he delivered my furniture, and called to tell me that the move in went very well. This level of service is very rare. I would recommend this facility. Hopefully, my belongings will be safe there. Also, the special online rates were good.
Rolando was courteous and efficient.
Great experience, Rolando is fantastic. Helpful and courtesies. He had us registered in no time, showed us our space and explained all the details. Highly recommended.
Very nice guys who work there. Worked to help me get a better price when moving from one unit to a smaller one. Busy place (lots of activity), but I feel like my stuff is safe. Never been there after dark, probably would not recommend it...
The place is very clean and is in a nice location easily accessible. The staff are very welcoming and Rolando explained everything and showed me my space. Rolando is a perfect gentleman and made the whole experience very pleasant and I would definitely recommend this facility to anyone.
Rolondo was very courteous. He called to tell me that my lock was secured incorrectly . When I arrived the next day , he made a personal point at my request , to explain the procedure to me and thanked me for coming down , assuring the security and good rating of the facility . He was very polite and nice to talk with . Based on his great customer service alone , I'd recommend this warehouse to anyone : good job, Rolondo !
Deanna went above and beyond all expectations to help me move in. Phenomenal customer service!
I have been using public storage for a while and have always thought it was the best way to store the things that I could not keep in my home. Just recently I used their customer service and they helped me with all my needs and were very kind. It is safe and affordable storage and they have so many locations that it is just so easy to find one nearby, I literally drive 10 minutes and am able to access my storage 7 days a week. I can also say that they have great prices and it is a very secure facility. I would recommend public storage any day.
*****Awesome costumer service. Miss Deanna helped me to find the perfect place and the best piece to accommodate my things....!!! Loved it*****
Deanna was extremely helpful!
Deanna she was really good help me. With everything..I really appreciate that thanks deanna (:
Deanna me trató genial. Muy buena atención. Gracias
Deanna was AMAZING!!! So helpful and professional, a true pleasure to work with. I was so confused on what size storage unit and how to go about renting, she clarified everything. Thanks again!!
Deanna was a very pleasent, helpful.
Deanna and Vivian were unbelievably great to work with! They were very pleasant, helpful, and had a great attitude. HIGHLY RECOMMEND this storage facility!
Deanna was very very good. She was very helpful.
Excelent service, Deanna was so nice,
Clean and easy to use. Never a complaint.
Deanna was great! I loved the customer service.
Deanna was great!
Deanna was fantastic
Deanna was absolutely wonderful. She was very personalable and professional. The location is convenient, clean and accessable.
Deanna Muy buena atencion
Deanna was the bomb. Came to make and she didn't make me wait not one minute..
Deanna help me in many ways .. She help me save money and was very nice ..love her attitude .. She was GREAT !
The employee who was there to help us was friendly, helpful, and as efficient as possible. However, it bothered me that she hadn't been able to properly take her break, and had no help to handle the influx of customers coming in at the end of her day. She also mentioned that she was required to leave by six (probably because the employer doesn't want to pay her overtime) making serving all of the customers impossible. I know a Public Storage doesn't get a lot of traffic, but it would be better for your customers and your employees if there were two staff members instead of just one. I also thought the sign up process took a long time, and it should be streamlined. Also, you guys ought to say the price per month "plus tax and insurance". It's silly to "offer" insurance when one is required to purchase it as part of their rental agreement.
Deanna was very helpful with my account, very knowledgeable!!!!!
My company is a client of this facility for the last 7 years. Is an easy accessibility facilty and very secure. Always maintained clean and organized. The property manager Veronica makes all the difference. I will recommend it to all.
I've been a customer for many years and it's been nothing but a pleasure. It's always clean and well kept and the staff is always professional and helpful. I've recently switched to a larger unit and one of the staff (Veronica) made the transition smooth, swift, and painless. I plan on being there for many years to come with service like this. - John
Deanna was vigilante and saw my broken lock and notified me.
I have had good experience working with Veronica. She is very helpful
This facility is extremely well run and organized. The manager is very pleasant and goes out of her way to be helpful. My parents previously had a storage unit here as well and I would recommend it to anyone.
Veronica and Deanna were very helpful. Both ladies were pleasant and were instrumental in assisting me with increasing the storage size for my needs. The premises are clean and very well kept. I would definitely recommend this storage facility to my friends.
BEST EXPERIENCE I EVERY HAD A STORAGE RENTAL WILL HIGHLY THEM TO ANYONE LOOKING FOR A STORAGE THEY BOTH ARE VERY PROFESSIONAL!! Deanna and Veronica
Deanna super friendly very efficient
Came to check out prices. The place is very clean. Very friendly customer service. Deanna is was great she helped with all my questions and concerns
Deanna at front desk was cordial and professional the units are affordable and clean
De Anna Was great. Good Customer servicd
I have had very bad experiences in the past but Deanna provided exceptional customer service, to where I had a change of heart. She is an amazing asset to this company and I encourage more employees to be like her.
They lure you in with decent prices and three months after you're there, without notice, they raise the rates on you and not just by a few dollars! Very unprofessional and deceiving. It promised an air conditioned space and if anything they use a fan but not AC, it is very warm. Will never use them again.