Public Storage Self-Storage Units at 10821 NW 14th Street, Miami, FL

Finding a good / clean storage in miami has been an issue for me over the years. That is until I walked into this Public Storage located across from the dolphin mall. I was immediately greeted by Olga and Sara. Let me tell you that the customer I was provided was top notch and that is an understatment. Olga gave me a tour of the property and showed me what was available. This lady is AWESOME. She went above and beyond her call of duty. If every business in the city of Miami had employees like Olga and Sara everything would be perfect. Sara explained in full detail all the info I needed to understand the policy of public storage. IF upper management happens to see this review... please please please give these two woman a raise. You guys should be honored to have Sara and Olga represent Public Storage. I am reccomending everybody that I know to go to this location. They make you feel like family. Thank you for making my experience hasselfree and it is great to know people like Olga and Sara exist.

Great place and excellent service. The place is also very clean.

In transitioning to my new home public storage gave me a good price and assured me that my belongings would be safe.

Great place and customer service l

Very centric place to keep our belongings. The staff if very nice and professional. We've used other locations that the customer service was sub par at best. Definitely recommend this location and staff.

I love to go this location, Olga and Sara are very professional, genuine and always willing to go the extra mile for their customer. Will rate them a 100 plus.

Olga was very helpful, very proffessional. Thank you for your great customer service and your time prividing information and options.

Property managers Sara and Olga treated us with so much care and professionalism that I would definitely refer my family and friends to rent at this facility. Thank you Sara and Olga

Very good customer service, I always use Public Storage.

Sara is the best, fue muy atenta y muy amable. Fue un gran servicio te ayuda y te guía en todo lo que necesites

The service was quite satisfactory as well as the people that work there such as Sara who helped me a lot during the documents and gave me an excellent service. Sara is the best! It's been a long day without you my friend :)

Good experience with customer service. Me atendió Sara, ella es muy atenta y te ayuda a aclarar cualquier duda que tengas. Sara is the best!!

Sara es excelente muy atenta y muy limpia la propiedad gracias por todo tus atenciones

Horrible! Horrible!! Horrible!!!😤 This place in Doral is a Scam! 10821 NW 14th St, Miami, FL 33172 Go somewhere else!!!!!!! At the beginning the 1st month is free and an awesome monthly payment is the game. Then after they sucker you in and you are all moved in expect within 2-3 months they will raise the price on your unit anywhere approximately $40/60 at a time. That’s on a constant basis every few months. But wait there’s more!! Surprise! There are never enough dollys. There are only 3 and one of them has the wheels broken. This Public Storage is a freaking rip off!!! The only nice thing to say is that Olga and Sara are very nice.

Muy buena atención de Sara. Resolvió mi necesidad de reubicación muy rápido!

Great place and very clean and manager Sara is very professional and knows her business, I came with a reservation and she ended changing it saving me more money and gave me a promo for the unit I picked cause again she knows her stuff. My husband was so happy with Sara friendliness and attitude even with all the customers we saw come in and interact with her, it really felt like family that he decided to buy all our boxes there with her and she recommended exactly what we needed before we even mentioned it, even though they were pricey but she’s so nice that it just makes you want to just get everything with her.

It’s amazing to get to a storage after so many years of renting there and come back and see my managers Sara and Olga with the same energy and enthusiasm of seeing me again, felt like family. This is my go to storage no matter where I live in Miami… Only came back for the awesome and professionalism of these ladies again thank you for an even smoother transaction.

Sara is a wonderful front desk agent, she explains everything very well , she tells you what’s best for you. She’s great I had a great experience planning my move in with her.

Buen lugar buena attemtion limpio gracias Sara

Been alone in the storage feels like Michael Myers will come out of nowhere 🤣😱

Seguro aseado

Met with Sara. Very courteous and extremely knowledgeable about her business. Thank you all.

Tres dias viniendo y sin poder entrar por la puerta rota ,te demoras media hora en pagarles y te cobran fees ,tu puedes perder tu dinero viniendo en vano y no pasa nada ,como todas las grandes compañias ,una mi....da

Went here to help my sister empty her unit, roaches and leaks everywhere. Two stars only for the nice lady at the front desk.

This place is a dump and always have gate issues and reason to call you for money like a dog in heat threatening me every month cause of the dates I get paid. Closed my account out and the manager refuses to close my account because someone else put trash in my unit since it was open for a few days. So they can keep billing me for it even though I have cleared out the unit. This place is super shady don’t do any buisness with this location manger does not care about customer at all my unit was leaking water in and damaged my personals they did nothing to help

Gracias a la señora Olga muy amable te ayuda y te puede aconsejar la mejor opción para almacenar tu mudanza. Súper atenta. No duden en preguntar por ella.

Muy buena atención de parte de la señorita Sara y el Caballero Doublan

I have rented with other companies and at other Public Storage locations. But once I discovered this facility and it's fabulous staff, I became a long term, multi space customer of this location. It is by far the cleanest and most efficiently run facility in the area. The staff are always very helpful and they make you feel welcomed! Sara & Olga are the best!

Very big storage building, quiet, gated.

Customer service here is excellent. They will go above and beyond to follow up with your order and make sure everything works out for you. Sarah and Olga were great.

Sara and Olga are very sweet and helpful. They have great customer service! I recommend renting here! They will find you the best deals!

The two ladies at the front Vilmary and Sara were super helpful getting me in and out with a new storage unit

Awesome customer service!!!⭐️⭐️⭐️⭐️⭐️

Great location! Drive in storage makes it easy to load and unload. I suggest getting the storage online as they have offers and it would cost you less then if you go in person. The only thing i don’t like is that closes at 9 pm.

Vilmary tuvo un trato excelente

Lemlem is really good!

Sara is amazing! She is professional, knowledgeable and extremely helpful. This place is a 10/10 on customer service, you won’t be disappointed if you choose this location.

Accompanied a friend to pick- up some stored items.

Gaby was very patient, professional, knowledgeable and pleasant. Thanks

Ive been a customer of Sara and Olga for years and my entire family rents with them!!! Sara saluda a todos los clientes por nombre, muy buenas en el nombre.

Happy to be a client of this company, the staff is very friendly and competent. I am a repeat client and will be coming back. Sara recognized me right away and made the process very smooth 😎

Gaby gave me the best customer service

La manager Sara fue excelente que amable es la senorita las otras señoras fue excelente también muy amable

Servicio excelente con las muchachas en la oficina Sara Olga y Vilmary que me completo mi renta!!! Thank you so much definitely changed how I felt about Public Storage earlier!!!!