They are cheaters and liers. 1. I switch storage and I was supposed to get a refund for my lock. I did not ask for a refund, she told me that I was going to get one. And then, as I'm giving her the lock she said I wouldn't get one. O.k fine. Then, she called me and said that I must paid the full amount for my storage. They attempted to charge my card for the full amount. But, I was in there for like 15 day. So, I said ok forget it, I'll move out. Then, she said I would get a refund "where can I send the check". I said I don't care about your check, I just want to be done with this place. Then, I got another charge attempt on my card for the full amount. And I get a text or email saying that I owed $24 and not the full amount. I was like "wait, I thought I was going to get a refund but now I'm being charged?". I called customer service and they said the manager will contact me and they never did. This place is very very weird now. I see they got 4.9 reviews and I can only guest is because it is clean or its fake because as I was leaving, customers where complaining. And she always bothering me about inspection this andt hat. And she's asking me to go help her pick up dead cats. I'm like lady, you don't even know me. Its very weird.
Thank you for the great customer service
Thank you Miss Pam for the great customer service that you've given me you made everything very easy for me here today thank you
Thanks for the great service MS Pam
Pam is very friendly delightful human being and takes pride in her work. Looking forward to more business
Ms Kriistel she is amazing, has great customer service she was very nice and i would recommend anyone to visit her location
Thank you Miss Pam for the great customer service
Whitney was very professional and a great help and kind person I will recommend others
Thank you for helping me with my move-in Ms. Tina
Ms Pam gives the best customer service and is very accommodating
And keeps the property clean and safe
Thank you for the great customer service
I've been a loyal client for 4 years now and I am so in love with the customer service here! Whitney is such a LIFE SAVER! She goes above and beyond! Thank you for everything Whitney you are my go to! You're a great look on the company! Keep up the fantastic work!
Pam is great and was very helpful
Thank you for the great customer service
Thank you Ms. Tina a Ms. Pam for your help
GREAT SERVICE WITH MS TINA
Amazon Service was 100% please come on down and get a storage unit with Ms tina!
Thank you Ms. Tina for your help
Thank you for the great customer service I couldn't have done it without you you're the best Miss Pam and Tina
Ms Pam was awesome 👌 that's my chica! Love her energy
Was very helpful and informative
Pam is great employee for the public store she did a great job with my rental space today really appreciate her service.
Thank you for the great customer service we could have did it without you Ms Pam thank you
Thank you for great customer service
Thank you Miss Pam for the great customer
Thank you Ms Pam your the best
thanks for customer service whitney and pam
Thank you Ms Pam and April
Ms. Racquel and Ms. Pam was nice and considerate from the time I arrived to me leaving. They were respectful and knowledgeable about the entire process.
Thank you for the great great experience
Once again Ms.Pam to the rescue! She is such an asset. Great, wonderful customer service time and time again Thank you so much your help is greatly appreciated!
I had a fantastic experience, I was helped by Ms.Tina, and she went above and beyond to assist me. She was extremely knowledgeable, patient, and humorous , making the entire process smooth and stress-free. From explaining the different unit sizes to helping me choose the right one for my needs, she provided top-notch customer service. I really appreciated her attention to detail and willingness to answer all my questions. I highly recommend this location, especially if Ms. Tina is there to help !
Thank you Tina for your great service, I give you a big 10
Thank you Ms. Tina for your help with my payment today great service. I give you a 10stars.
Ms. Tina you are the best and thank you 🌞
Thanks you Ms. Tina and Ms. Pam for the great service I received today 😀
Ms Tina and Ms. Pam were awesome they were very helpful, patient and accurate. I will definitely refer this location
Thank you Miss Pam for the great customer service I really appreciate you I would recommend anybody to bring
Thank you for the good customer
Mrs. Pat always provides me with excellent Customer Service and keeps me up to date with whatever may be going on with my Unit. She's a joy and pleasure to speak and work with. Keep up the excellent work Ms. Pat.
Thank you John you were so very helpful and nice
Thanks Pam & John, really appreciate your kindness & professionalism whenever I come in or call inquiring about my storage or bill. Continue the unselfish work of customer service.
Sincerely
#CHEFFWASH
Aja's Catering llc
Desk service inside is awful. Very unprofessional she didn't offer any assistance and when you asked for assistance she was very rude and very negative. She needs to be retrained. I have been in customer service for 20 years I would never treat a customer the way this older black lady treated me and my family. And I'm also a black older woman. She has no respect and very ignorant.
Love ms. Pam. She has always been sweet and awesome with me since i first got my storage and helping me keep up with everything properly frfr. Down to earth and a dope worker and the mother you need to get you together lol. Too helpful and a joy for me. I don’t even like storage but she continues to makes it fun haha. Thank you for everything. I’m finally moving home
Ms Pam very helpful Thank you
Customer service was beyond EXCELLENT! Pamela is very nice and very helpful, she assisted me throughout the processs of getting a unit and she made it a breeze. 10 out of 10 service!
Thanks Ms Pam your great customer service you are greatly appreciated and I thank you so much for all the work that you've done 👍😁
The storage at 10855 NW 7th Ave It's a great location and is very Clean. I purchased a storage about 3 to 4 years ago. The rate started at one dollar and 90 dollars a month. But now 3 or 4 years later is 225 dollars for a 10x10. I think it's a little too pricing , but anyways. But one particular day I forgot the pin to the gate. I went inside and asked pam and she helped me. She refused to help me and tell me to use my phone and find the password. This wasn't the first time she was rolled to me. She is non friendly Unprofessional not a People person to the public. She shouldn't be working there if she cannot help the customers. That day I was having a rough day. For Ms pam to tell me to look in my phone for the pin number to the gate. Like what happened to customer service. So I decided to take my things out.
From the moment I walked in last December to rent a unit, to any time I’ve needed any assistance, Ms. Pamela, the manager has been super helpful, kind, and has resolved every issue. The rental unit space is kept clean, easy to access, and secure. I would highly recommend this well managed location to anyone needing some extra space for storage. It’s convenient and Ms. Pamela is super responsive and knowledgeable to quickly get things done! Thank you
Thank you Ms. Tina for your great customer service
Ms. Pam is the greatest…So professional and very helpful!
Amazing experience with Elaine Madan and YuYu
Location in 180 west 6th st hialeah, 33010..great customer service…
Thanks you ms. Pam for always helping out and always making sure our storage our secure.
Thank you auntie Pam 🙏🏾💯♥️♥️
The manager there Pam helped me a lot! Thanks
Thank you for the great customer service I could have did it without you
Helper was great and customer service was excellent would definitely come back
Thank you for your help today great customer service
Thank you for helping me doing my reservation what great customer service I give you a 10 stars
Thank you Tina for your great customer service
Thank you for your service today what amazing person you are Tina
Thank you Tina for helping me find a location to rent great customer service 👍
Miss Pam is amazing!!! She made the process really easy.
Great Customer service Pamela was amazing and very helpful
This location is always clean, which is very important when storing valuable items. I appreciate the service that Pam provides everything time I come. She's informative and always goes above and beyond for her customers. The only downfall to this location is the rising prices and hours of operation.
Thank you Miss Pam for your great customer service
Thanks for great customers service
Ms.Pamela was fast, showed the unit with no problem, professional and had great customer service.
Tina was such a wonderful ambassador! Thanks so much
Tina is great and nice, good service. I love her
Tina was amazing. So personalable, professional, and pleasant to work with.
Today was a great day with Ms. Tina! She helped me get the best care possible for myself! And you know, peoples is on a budget so she helped with picking the best option for my things.
Thank you Tina for helping me and my son with job search
Ms Pam was the most friendly customer service rep I have ever met . I almost forgot I was there for a storage unit . Had so much laughs in the process . Such a beautiful soul .
I had a very good experience at this storage location. Ms.Pamela was very informative and helpful.
Thanks to Ms. Tina and Ms. Pam for they great customer service
Thank you for great customer service
Pam was excellent and showed me how to do everything step by step . Completely happy and glad I choose this location .
Pamela is FABULOUS!! She is an amazing person! She cares about her clients! She makes every transaction super easy! I would recommend Pamela for anything!! It’s hard to find people like her these days!
Very clean and welll maintained
Friendly staff
Go see Ms.Tina she will get you right .She will make your day helps you with everything you need .She's amazing trust me you won't regret.
Thank you Ms. Tina and Pam for you guys help
Thank you Ms Pamela for the great customer service
Thank you Ms.Pam she is the best.
Great customer service. 👌
Thank you Ms. Tina great person
Thank you Ms. Tina you are a great person
Ms. Tina was so energetic and helpful. She was funny yet professional and timely. Would definitely recommend this storage unit.
Thank you Ms. Tina what a great person
Thank you Ms. Tina you are a great person have a great day
Ms. Tina was very out spoken phenomenal helpful person
Ms Tina was everything very very good energy little did she know I just lost my dad and had to bury him and help out my mom who is mentally ill I don’t usually do this but I cried before coming in today and when she open them doors from jump she had me laughing I say this to say god bless here public storage hall have a good one recognize that ! Thanks ms Tina
Thank you Ms. Tina for your service you are a great person
Thank you Ms. Tina great customer service I give you a 10 stars
Thank you Tina for your help what a great person
It was great to meet Tina, awesome attention, really efficient and funny
Ms Tina was great & very helpful
Great , Ms Tina was a great help and so friendly
Thank you Tina for your help on my reservation. Great customer service I give you a 10 stars
Thank you Ms. Tina for your great customer service
Thank you Ms. Tina great customer service
Thank you Tina for helping me and my family with our reservation what a great person. 🎊🎊🎊
Thank you Ms. Tina for your great customer service I give you a 10
Ms. Pam is caring once you get to know her. Her customer service is great and does not sugar coat anything. it's the type of relationship you need from someone when you try to make big decisions, like renting a storage unit! She makes sure she goes through everything we need to know. She's the type of person to help us get what we came in for, then let's know that whenever we need help, she'll be there from 9 am-5 pm or 6pm on weekdays, to help.
They sell boxes, bubble wrap, and even plastic wrap for couches if you plan on storing things like that. Even tape. It's all neatly displayed, so if you plan on making the last decision to store things you have on your trunk, but are concerned that you aren't prepared, they have everything you need at a decent price.
The two aunties over here are so amazing and great. Keep up the good work.❤️❤️❤️
Thanks for the customer service Ms.Pam
Thank you for your help today with my reservation great customer service
Thanks for the great customer service
Thank you Tina for your help with my reservation
Thank you Ms. Tina you are a great person I give you a 10 stars.
Ms. Pam again did a very good job transferring me from units to units, she provides the best customer service. She makes everyone’s day better from the moment you step in the office.
Thanks for the good customer service
Moved in today and met Ms. Pamela, she is a very big help, very kind, and incredibly personable. I am happy to be a part of the PS community and I look forward to future of safe keeping and big laughs.
Thank you for the great customer service
Great customer service! Pam was very professional. She was clear and thorough when explaining everything, fast and accurate service. Thank you so much!
Tina was outstanding . She Gave me the information I needed and advised me about how to maximize my occupancy with the use of public storage .
Tina is amazing !!!! From the time of entry til the end. She’s an asset to your company !!!!
Thank you for your help with my reservation today great customer service I give you a 10 stars
Thank you Tina for your help with my unit ❤️
Thank you Tina for your customer service 🙏 I give you a 10 stars 🌟
Thank you Ms. Pam for your heart
Thank you Miss Pam for the great customer
Thank you Ms. Pam you are a great person and good customer service
Thank you Ms. Tina for your help today. I needed a bigger unit and she did it for me thank you again for your great customer service
Thank you Tina for your customer service
Thank you Tina for your great service today I give you a 10 stars 🤩
Ms. Tina is awesome great customer service
Ms. Pam was a lovely person, very detailed and direct when it came to giving instructions, especially when it was my first time.
Thank you Ms. Tina for your help on my rental today
Very great customer service from Tina.
I love Ms. Tina she is so funny and kind thank you your help
Thank you Ma. Tina for your great customer service I give you a 20 stars
Excellent customer service by the property manager!
DO NOT RENT FROM HERE! I checked out of there on the fourth of this month December, I owe you nothing. That manager over there is a crook, she told me some cockamami story that she couldn't close out my unit until i took off the lock... when you've abandoned the unit they sure find a way to remove the lock???
This manager allows theft to occur there by the homeless; that she knows lives there and what they are doing; that's why I did not want to rent there in the first place, because she explicitly told me "they (I guess she means the other renters) be stealing people's stuff there. But she pressured me saying "She and her husband "that she blatantly admitted to cheating on," (which was TMI), that they live on the premises, that it will be okay to rent there.
As I checked out the unit i changed my mind not to rent, but she acted like a wounded dog when i verbalized "following my first mind" to not rent, but she began begging me to rent there so I did, and I've regretted every minute of it.
So leave me alone I owe you nothing!
For the first week I entered the unit stuff was missing from it. People hang out there like it's a clubhouse. It's ridiculous! Do not rent from this place if you value your stuff. To try and sue for your losses... this is not an option, because you sign a form to go through their arbitrator and it is not going to work in your in your favor, therefore, on top of your losses, you lose more time, which is money, and you gain way too much stress and aggravation.
So don't waist your time in the first place storing your things here, go find somewhere else to store your things.
Best customer service ever, I wish she worked every where I go
Ms Tina is the BOMB!!!!.com
I got a storage unit with Ms Pam it was heaven, I would come back and bring anyone else with me the customer service is the best.
Thank you Ms Pam for great customer service
Thank you Tina for you help great customer service I give you a 10 stars
Tina you have great customers service I give you a 10 Stars
Tina was an excellent person, she helped me in everything I needed, she was very kind if you come to this town, ask for her... Thank you Tina ♥️
Great customer service from Edwin and Pamela.
Thank you Tina for your helping me on my reservation
Tina es la mejor que atiende aquí mis amable y nos ayudo mucho
To God be the glory! Ms Tina reduced my rate by $40! This came at the right time. I’ve been going through some stressful things and these increases are crippling for all of us. I usually go online to pay my bill but God told me to come to the office. I’m glad I did. This decrease will lighten my load and I wouldn’t have it without Ms Tina.
Tina was amazing on my move in day. I had and issue with the size of unit and it was easy as 1.2.3 with Tina to get it switched 👍
Thank you Tina for your service today very appreciated of you
Thank you Tina for your service today I give you a 10 stars
Thank you for great customer service you are #1. I love how pam is very helpful at that location. Ms.tina always have a smile. Those guys are very helpful. I I love the experience
Thank you for your help Ms. Tina thank you
Pamela gave me a great experience when I went there...she was very nice and helped my with everything I needed
Thanks for great customer service
Ms.Pam was an amazing worker. Customer service is OUTSTANDING
Thanks for the great customer service
Thank you Ms. Tina for your help
Thank you Tina for your help with my reservation at a different place
Very good customer service will go back again beautiful experience
Tina amazing customer service great attitude!!!
Tina provided quality customer service during our move-in. She was patient and thorough with contract information.Thank you, Tina.
Tina was awesome and was very helpful in getting the account set up.
Thank you Tina for your help with my reservation today great person
Thank you Tina for your great service I give you a 10 star ✨
Thank you Tina for your help on my rental today very nice person.
Thank you 🙏 Tina for your service I give you a 10 Stars 🤩
Thank you Tina for your sweet kind words and help today.
Thank you Ms. Tina for help great customer service
Ms. Tina is a great person thank you for your service
Thank you Ms. Tina for your support and you are a great person 10 stars
Thank Ms. Tina and Pam great customer service 🙂
Thanks for your help Tina and Pam
Ms pam and tina took great care. Best experience finding a cart
Thank you Tina for your service today very helpful
Thank you Ms. Tina and Ms. Pam very kind ladies
Thanks ms Pam great service
Please do not rent a storage unit from this company. They're understaffed so if you need any assistance No one is there to assist you. When the staff is there, they're very rude and unprofessional.
Thank you Ms. TINA for your assistance 😊
Thank you Tina helping me with my rental to another property
I love the customer service I got is clean it does it smell bad and I know my thing will be safe there
Ms Pamela Green is great at customer service
God bless such a great service
Thank you
Thank you Ms. Pam for being amazing and helpful with my moving experiences
I want to thank Miss Pam for her great customer service and being here for me at every time at my back in need
Ma Tina amd Pam was great .. it was a pleasure
Thank you Ms. Tina and Pam for your help may God continue to bless you guys
I was throughly blessed by the attention, hospitality provided to me by Ms. Pam and Ms. Tina. They were very attentive and answered all my questions. I recommend them without reservation!
Thanks for your great customer service. Helping me with my rental online
Thank you for helping me with my payment from a different property Tina and Pam very helpful ladies
Ms. Tina and Pam are very helpful to me with my issue so Thank you for your kindness
Thank you for your great customer service Ms. Tina and Pam
Excellent customer service ! Highly recommended speaking with Ms Tina !!
Mrs.Tina 🔥🔥 was a big help
Ms. Tina was too great! She was very helpful.
Thank you Ms. Tina very nice person. Keep that smile
Tina and Pam helped me with my rental online Thank you 🙏🏽
Thank you 🙏🏾 Ms. Tina and Pam for your customer service
Thank you Tina for helping us with our unit on the website
Thanks You Tina and Pam for helping with my move out. Great Customer Service
Thanks to you Ms. Pam and Tina great customer service I am so glad to have meet you two beautiful ladies
Ms. Pam & Ms. Tina are very helpful with the customers. Always polite & courteous.
Ms. Tina and Pam helped me out with my unit issue Thank you
Thank you, Miss Pam and Tina for the great customer service. We truly appreciate you.
The staff at public storage is amazing Pamela and Tina fixed my mistake and made it seem like it never happened they are amazing 😎😎😎😎😎😎😎😎 why can’t I give them 10 stars ?
Thank you so much Tina for your patience and understanding of me losing husband Thank you for listening to me what a sweet person you are
Thanks for your kindness Tina 🙏 may God continue to bless you
Thank you Tina for helping me with my public storage app
Thanks for your service Tina very caring person 💕🙏
Una atención súper chévere principal por las muchachadas Ms T , Pamela .. te ayudan en todo lo que nesesitas sobre todo con la aplicación . Súper recomendado muchas gracias! 👏🏽👏🏽👏🏽
Thank you Ms. Tina for helping me with my public storage app
Miss Tina and miss Pam were very kind and helped me with a transfer. I was having a rough day and they made it better. We need more ppl like them on this earth. Much love to them.
Thank you Ms. Tina for your great 👍
Thank you Tina for your great customer service
Thank you and.Tina for your service today
Pamela is very helpful and respectful. Good customer service.
Thank you Tina for your assistance
This Public Storage location on NW108 St & NW 7 Ave is Awesome
I’m thankful for having Edwin there to serve me with excellent service
Great attitude, with warmth welcoming stepping into the door
I highly recommend this place
Thank you
Pamela is very helpful and always happy. I recommend this storage.
Had to leave another review for the outstanding service, assistance, and dedication I received from Ms. Pamela at the front desk of this Miami public storage location. From my Inprocessing to my closing of my storage she has been an instrumental part of my public storage experience. I really will miss this location specifically but I know if I ever need assistance again I can come to this location or public storages nationwide and receive this excellent service. Even when I had a rough day her bubbly aura helped to put a smile on my face. Made my moving and storage experiences worthwhile and easy. Thank you public storage for selecting nothing but the best of the best employees and allowing me to feel like while I was here I was family.
Mr Edwin is a great employee, he deservs a5 stars
Thank you ms.Pam for making the process so simple I appreciate your kindness
Thanks for the great Ms Pam and Tina
Thank you Ms. Tina for your kind words and helping me out with my unit
Thank you Tina for helping us with our unit
Thank you Tina for helping me and my mother with our reservation
Ms. Tina has been one of the most helpful individuals I’ve ever had the pleasure of dealing with at any storage unit. The storage unit is always clean and assistance is always swift unlike competitors where they have always had an attitude when you call and ask for anything. Definitely recommended if you have any questions comments or concerns strongly recommended calling and asking Ms Tine for any guidance or concerns you have. Best storage unit I’ve ever had and will definitely look forward to reaching out in the future if this is how the company is.
Shout out to Ms.Tina at the desk. She made me laugh all day after having s long day. I need that.
Thank you Ms. Tina you are a beautiful person I wish you the best and again thank you.
Thank you Ms. Tina for helping me to find a place where I can park my car. Very helpful
Ms.Tina did a very good job with helping me find my storage unit very patient very outstanding
Tina went above and beyond and helped me with finding the best fit storage for me
Thank you Tina for helping me with my rental very wonderful person.
Omggggggg Ms. Tina is amazing!!!!! She is a great asset to your company and made me feel so at ease during a difficult time in my life. She is the perfect person to have at your store front! Thank you for EVERYTHING Ms.Tina!
Thank you Ms. Tina for your kind words and helping me get my unit
Thank you for helping me with my reservation Tina nice person
Thanks to Ms. Tina for helping me and my family with our unit
Thanks for your great customer service Ms. Tina very nice person
Thank you Tina for your great customer service.
Ms Tina was excellent thank you for your help
MS TINA THANK YOUUUU FOR the amazing customer service
I was so pleased with the customer service Patricia provided at the Public Storage's location at 10855 NW 7th Ave, Miami, FL 33168. She was accommodating and responsive to my questions. Patricia went above and beyond to help me find the perfect storage solution.
Tina was so amazing. She helped me through the entire process and even spoke life into me I’m super grateful for her. God Bless you all Public Storage. Thanks so much Tina ❤️
They was great very very helpful found everything i needed.- ms Tina and ms pamla..
Thanks to Ms. Tina and Ms. Pam for helping me get a unit 💞💞
I really appreciate the service Ms. pam is so nice !
I love miss Pam she is so sweet got good customer service and is very helpful
Thanks for great customer service Ms Pam
Mr. Sanders was amazing. If I could leave more than 5 stars I would. He was very professional and is an asset to your team!
For the great great customer service that you give me I really really appreciate you Ms Pam and Tina
Thanks ma.pam for the great customer service
Thank you Ms. Tina and Ms. Pam for their help on my unit
Thank you Ms. Tina and Ms. Pam great customer service
Ms.Tina & Ms. Pam very good customer service , love them
Ms. Tina is a very amazing associate here at this branch! She was attentive and made sure we were able to get everything loaded up before the rain came. I appreciate her so much for being so helpful in this stressful time!!
Thank you Ms. Tina for helping me with my rental very nice person and thank you again
Ms.Tina Help me Alot. VERY NICE WORKER.
A Beautiful experiencia , excelente service, thanks youTina🙏. God bless you
Ms.Tina was so nice very funny and helpful her customer service was amazing🤗
Ms. Tina helped us very much she was on point very knowledgeable.
Great storage unit! Ms.Tina customer service 10/10
Ms. Pam was very helpful quick and easy
Ms. Pam is extremely helpful. Best experience I've had at a business in a while. Thank you and keep up the great work!
Miss Pamela was a great help. She guided me through everything and made it simple and she was easy to talk to. I really appreciate your help and I would definitely recommend public storage because of her.
Thank you Ms. Tina for helping me
my rental very nice lady.
Where should I start. Ms. Tina at the front office was the absolute best. She was super helpful, great customer service, and made my move and my application process easy. I highly recommend. Also I like to add… I made reservations online and when I got to the storage place, Ms. Tina already had my key and everything ready for me to go…Thanks again Ms. Tina
Thanks for your help Ms. Tina
Tina is a great person she stayed with me till 5:30. Because my bank card had issues and my friend Zelle me.
She was patient kind and calm 5 start
Ms. Tina helped me transfer my unit from 3x5 to 5x5 with a smooth transition today and it was great to have her assistance.
Thank you Miss Pam and Tina for the great customer
Ms Pam and Ms Tina are the best!! Very helpful and very pleasant!!!
Ms Pam and Ms Tina THE Property Managers were having helpful and I love the Service very Professional..
Everything was phenomenal
Tina was amazing!!! I came in and she made me laugh and smile grin the moment i walked through the door! Her customer service is very exceptional and I’m glad i chose this location!
Would like to thank Mrs. Tina, for helping assist to fix my code situation while trying to access my public storage. She was very helpful and went the extra mile to assist in resolving the code situation with my access code. Instead of it being a stressful situation it was turned around.
Thank you so much Ms. Tina for you being helpful great customer service
I WOULD NOT STORE MY STUFF HERE. WE WENT TO PICK UP A STORAGE UNIT WON AT AUCTION AND THE ENTIRE UNIT AND THE AREA AROUND IT WAS INFESTED WITH LIVE GERMAN COCKROACHES AND WHAT IS EITHER MICE OR BABY RATS- I DO NOT KNOW THE DIFFERENCE AND DO NOT CARE TOO. IF ONE UNIT IS INFESTED, THEY ALL ARE. THIS FACILITY IS ABSOLUTELY NOT WELL TAKEN CARE OF.
Wonderful experience Pam is a god send got me through the process fast and smooth
Mrs. Pam was great and very helpful. Didn’t have to ask for any other questions all was answered perfectly. Thank you again Mrs. Pam!
Secret is THE BEST!!!!
she was very patient and helpful. Gave us all the information we needed and more. When I first came here in 2016 this lady Ms pam gave me " HELL" didn't tell me anything about a promotion or anything she made me pay $45 dollars for a freaking lock. Maybe it was for lunch because when I would come and make payments so would be coming from Winn Dixie with bags in her hands .
Great Customer Service secret and Pam
Very pleasant experience. The manager Secret took great care of me. The staff was very welcoming and ready to assist. Would definitely recommend.
Well I came to the store place and employee Secret was wonderful to me and I didn't know if I want the space but she brought me into get the space. Thank you very much Secret
Pam/Ruben the best service ever
Dear Pam , I would like to give kudos to the friendly and exemplary service to Mr Ruben. He made us feel at home . ..
Damn she good. Thank you Ms. Pam
Awesome customer service ms Pamela made me feel right at home
Pam\ Ruben keep up the good work
Ms.Pam was so nice and patient, she talked through everything to make sure we understood and the storage room was clean and had good space.
Great employee Pamela great services
Pamela made this such a wonderful experience. Excellent customer service.
Ruben and Pamela were very helpful with assisting me today! Everything ran smoothly and I am very satisfied.
Pam/Ruben 10 stars appreciate everything, keep up the good work
Excellent service. Ruben set me up quick and easy.
Guest Manager Pamela Green was AWESOME! (Top Notch Employee). She made my day with her smile, service and assistance. THANK YOU PAM!!
Thank you with Pamela great customer service
She was very helpful and nice
Ruben is a good salesman and provides excellent customer service.
Ruben was great provided excellent customer service.. and went over and beyond the call of duty a true asset to the company
Best service ever good job pam/ruben
Amazing service helped me out a bunch
Miss pam has amazing service helped me out so much!!
Pam and Ruben, keep up the good work
Thank you Mrs. Pam, I would definitely recommend her!!! She will help you with every step of the way!
Ruben and Pam was very helpful into getting my first storage place💯‼️ very helpful and informative
Pam and Reuben are amazing, wonderful customer service.
Ruben is the best! He made renting a space quick, easy, and pleasant! Clean facilities and a great staff. Thank you Ruben.
Ruben was awesome and Pam was awesome from beginning to end they made this a wonderful experience ❤️❤️❤️❤️
Appreciate the help from Ms Pam and Rube that the process easy. Thanks
Pam and Ruben, thank you for a great experience
I just went today and forgot the guys name he was so helpful and polite, which is truly refreshing in Miami. 04/01/2023 Usually you get bad service in this neighborhood. I was impressed and that's not easy to do with me.
Pam and Rubin were awesome! They helped me figure things out quickly being that it was my first time. Pam has a great personality 😁✨
Pam and Ruben 10star service
Pam and Ruben have the best customer service. My experience there was fantastic
Thank you for the best customer service I’ve had in years….
Pam was so understanding and knowledgeable about moving into Public Storage. The process was easy and quick as well as inexpensive. Excellent customer service!!!
Edwin and Pam the managers are amazing they answered all my questions and was able to solve all my concerns.
Thanks ms Pam she was the best
Thank you Ms.Pam great customer service
Pamela was so helpful and full of gracious energy!! She was a pleasure to work with!
Mrs. Pamela at this site is the best costumer service representatives I have ever met she was well knowledgeable about the unit she was very much so nice and helpful. I would recommend this storage to a friend thank you so much public storage/Mrs.Pamela
Za’Quanda was amazing! She really helped me select a new unit as we recently moved! Highly recommend this location over some of the overpopulated places downtown!
Z and Pam welcome me like if I was part of their team they had great customer service they walk me thru every step and answer all my questions that I ask for
Thanks for great customers service ma pam
Had the best experience at this Public storage location, Ms.Pam treated me with the upmost respect and was able to accommodate me with the ideal storage unit.
Meet ZaQuqnda today she was very helpful. Highly recommend
Came in today about replacing my lock received the best help from Za’Quanda and Pam. Thanks a million!
Za’Quanda is amazing. True definition of great customer service. Went above and beyond.
Za' Quanda was very helpful and informative with my storage needs.
This storage is very clean and the ladies in the office is are very nice Ms Zaq showed us the storage unit I reserved she was very helpful she explain everything to us. Thank you to them
Awesome service from Pam zaquamda
Came in today and meet ZaQuanda and Pam. Very helpful women. I will store here anytime
Everything was perfect with Pamela, simply, fast and perfect thanks for everything Pam.
Thanks for great customer service Pam and ZaQuanda
Wow! What an awesome team you have there. I ran into Za’Quanda and Pam while visiting there and let me just tell you, they are the true definition of someone who embodies world class customer service. I was in and out in no time. Thank You Ladies A lot.
Thanks for your great customer service Ms Pam
They offered great service and very informative
Excellent storage, excellent staff
This is one of the best rental units I ever experienced staff is very pleasant and very enjoyable to be around and I really love how they cater to their customers please please rent from this preferred probation because it got excellent service thank you
Very great customer service.
Rep name: Montrelle
I came to the facility and did not know what I was doing, but thank god for Za’Quanda and Pam they really were a big help. Thank you. Really recommend this property.
Great store , staff were very nice and helped me find the best storage unit
Came in today and had questions about my account.Pam and Za’Quanda were a very big help
Pamela & Zaqunda they help me like professionals and nice, I really recommend this place
THANK YOU SO MUCH FOR YOUR HELP PAMELA
Pamela the property manager is awesome!! Excellent service!
Thank u so much montrelle
Great associates with great costumer service love their energy!
The customer service was amazing, Ms.Pamela is such a people person.
Pam is the best with helping customers out and very professional in handling any kind of situations we may be in. Suggest the best storage space to get.
Great customer service thank ms.pam
This location is clean and the staff is very friendly and efficient. Ms . Montrelle made sure we found the best unit at the best rate. Thanks for your help!
Pam the property manager was very helpful on how to make our moving process easier. Customer service was definitely one of the best. Thank you for everything 😊
Montrell was amazing my entire experience was awesome 10 out of 10 would recommend!!!
Mrs Pam gave me the best service ever
My overall experience was wonderful with great customer service!!! Thank you Pamela an your team!!
Staff was great an Montrelle help us thru the process..
Oh was very happy with Mrs. Pam’s customer service accommodations and on her busy weekend she handle everyone on timely manner It’s was very professional highly recommend location. Wet clean and in order !!good job with Pam for it look nice and thank you for your great customer service🥰
Ms. Pamela Green Is Such An Awesome Property Management Very Professional And Kind & Knowledgeable. Very Satisfied With The Service. Will Recommend Public Service To Family & Friends.
Los precios de alquiler son muy altos.
Pamela she’s helpful, good customer service, customer service skills , friendly. She’s explaining everything from A to Z . Happy to have her to serve me ❤️
Pam and montrelle were amazing they did greaT job service was quick and fast great job to both of them
Thanks pam for helping me
Ms. Pam was so helpful and friendly, she is the true definition of excellent customer service she went above and beyond and educated on the rental access and hours etc
Nice and cool people great job montrelle and pamela
Pamela Green gave exponential service!
The customer service is great thank y’all Montrell and Pam for being patient and working with me today
Great customer service thanks me Pam
THANKS FOR GREAT CUSTOMER SERVICE PAM AND MONTREAL
THANKS FOR YOUR HELP MS PAM
Thank Ms Pam Green for all your understanding, you made my moving experience easier than I ever expected ❤. And you are such a pleasure to deal with.... Thank you for everything!
The Manager is awesome so helpful I love ms.Pam
Very helpful and friendly staff, Pam is a great manager that got my dad and I the perfect storage unit for what we needed.
Thank for great customer service Ms Pam
Mrs.pam was so helpful and nice
Thank you missed a the great customer service and I will be doing more business with you guys. I really do appreciate the customer service and I will bring you more
Very friendly and helpful employees. I like that when I come to my unit , it’s barely anyone in my area where my unit is . It’s clean everywhere at my public storage property. Montrelle and Pamela makes me laugh . I lost my mom 6 months ago . So laughing with ppl outside of my sibling tree brings me joy 🍌
Ms. Pamela is very sweet and I had a great experience here. It’s very clean and organized!!!
Staff was nice and help me set up my app and pay my bill successfully. Montrelle and Pam was the nice workers greatly appreciated you guys.
Best service ever!!! Thank you Pamela!!!
Ms.Pamela is a great staff member very helpful and friendly best service ever
The entire team was amazing! Pam, Montrelle and Za’Quanda did a great job!
Tiffany is your go to girl!!! amazing service, made me feel comfortable, walked me threw everything. Hospitality at its finest.
Clean spaces, everything is controlled through the company's app. Customer service is ok👍. Prices got a bit higher than usual though. Easy access. Would recommend it.
Ms Pam helped me out to the best ability! She was amazing, nice and super sweet. I had a helpful experience!
Thank you for the great customer service here at this property thank you Ms Pam dearly I don't know what we will do without you
Thank mrs pam I had a great experience with her and she was very patient with me first time ever renting from this place love it and the price was reasonable she'll be back.😃🤑
Thanks ms Pam great help 👍 😀 😄 😊 🙏
Thanks montrelle for being the best
Ms.Pam & Siadia were wonderful and has great customer service. They made sure that my process was smooth and easy!
Thanks montrelle/pam for making my move out great
Sadia and Pam are very professional and honest. Thank you ladies.
Thank you for the time we share here at Public Storage Miss Pam was great thank you
Thanks to Miss Pam and montrelle for the great customer service
Montrelle was amazing and made sure I got exactly what I wanted and needed! Make sure to ask for her whenever you come there!!!
Mrs. Pam was very helpful and knowledgeable about all the services, sizes. Mrs. Pam attitude was very nice and relaxed! Thank you for your help.
Excellent service with super nice lady Ms.Pamela. Helped me every step of the way. Deserves a raise imo.
Thank you Mrs Pam I loved your service
Montrelle was very helpful
Sadiq & Pam i like the customer service of these ladies love the support team work they was very very nice I will recommend the to anyone thank you for your nicely and can help today love you guys so much
Great service at this storage
THANK YOU PAMELA &LOTESHIA VERY HELPFUL PEOPLE.. MY MOVING PROCESS WAS LAST MINUTE THEY REALLY HELP MY MOVING PROCESS FAST & STRESS FREE.
Loteshia & Ms Pam Help me out alot with my rental today Thank you Public Storage:)
Great customer service montrelle, Pam, Loteshia i would advise any to get a unit with them they will make sure they help you.
Montrella & Loteshia were incredible, friendly, and helped me every step of the way. I wasn’t sure how quick and easy this process would be, but they made it as easy as you would hope. Don’t hesitate to come book over here. Amazing.
YESTERDAY I SPOKE TO A WOMAN THERE WHO WAS VERY RUDE AND OBVIOUSLY MOST NOT LIKE HER JOB...THE COMPANY SHOULD REALLY HAVE SOMEONE ELSE ANSWERING THE PHONES THERE GOING TO LOSE BUSINESS WITH THAT WOMAN.
Yes very good and courteous they help me out
Great Customer Service keep up the good work Richard, great service, nice people for customers service, I liKe it
This is s a great place to put you stuff I lost my key and tgay helped me so much the service great customers so amazing quality great and the property manager Pamela she is such a good manager when I see her I so excited not like anyone else
Customer service was on point. Ms. Pamela was very warm and informative.
Thank you Miss Pam am I truly appreciate the great help