Public Storage Self-Storage Units at 8477 SW 40th Street, Miami, FL

Sandro is an amazing customer service specialist. All explained in detail and very polite. A+

Buen trabajo Sandro!

Excelente atención y muy buenos los estorage.(fabulosa las señoritas

Best customer service. Quick, efficient. I’m going to butcher her name, Aracelis or Anais. She was just mild mannered and kind.

Anay es muy profesional nos ayudo a que el proceso fuera muy fácil. Gracias

Sandro was very helpful and very thorough with my walkthrough. Thank you for a great service!

Thank you! Stellar service

Sandro was fantastic helpful everything explained to me and tested. Great place. Great people!

Tenemos una opinión magnífica de Sandro , nos atendió con profesionalidad, es amable, cordial, correcto y muy paciente! Realmente quedamos muy satisfechos con su trabajo ! Recomendaremos este lugar a otras personas !! Muchas gracias

Sandro and Anay were very pleasant and very knowledgeable they took care of us super fast and were so helpful. Great location highly recommend

Sandro was very kind and professional. I was very happy with his service. My highest compliments.

Anay was a pleasure and made everything go smoothly. Was set up with a new storage unit in no time!

I really appreciated Sandro’s service

Sandro did a great job

good service from sandro

great service

Great service

Estoy muy disgustado y decepcionado con esta empresa ya q va hacer 15 en q trate de rentar un lugar y el cual pague antes de q me lo enseñaran por lo q al verlo no me sirvió, son los días ya en q no he recibido el pago q hice de la renta q no use, he ido en diferentes ocasiones a reclamar y solo me dan respuesta q espere, hasta cuando porque creo q ya ha pasado suficiente tiempo para esperar, ha quien me dirijo por este mal servicio dado hacia mi persona

Me fue muy bien

Todo bien, muchas gracias

Sandro was very helpful. I appreciate his patience and understanding regarding the matter of switching units when I needed to, to make sure all is well in a timely organized manner. Thank you!

Sandra Goodyear service

Public Storage on Bird Road and 8477 left me with such bad experience a year ago (Jan 2023) that I left and promised to never use this company again. The manager was never on site, lied and failed to provide assistance when requested. He was rude, unresponsive and aggressive when confronted. The place was also dirty and appeared that theft was a common occurrence. I had a piece of luggage stolen and he refused to provide any assistance including not returning any phone calls until the complaint was escalated to the corporate office. Do yourself a favor and find a better and cheaper place. They exist and the quality is superior by all qualifications!!

Dear Manager's I wanted to take a moment to express my sincere appreciation for the exceptional service provided by Anay during my recent visit to Public Storage. Anay's professionalism, attentiveness, and willingness to go above and beyond to assist me were truly commendable. Not only did Anay demonstrate extensive knowledge about the storage facilities and available options, but their friendly demeanor and patience in addressing all my inquiries made the entire experience seamless and enjoyable. Her dedication to ensuring customer satisfaction was evident throughout my interaction, and I left feeling confident and reassured in my decision to choose Public Storage for my storage needs. Anay's outstanding service is a true reflection of their commitment to excellence and the values upheld by Public Storage. Please extend my gratitude to Anay for their exceptional assistance, which undoubtedly enhances the reputation of your establishment. Thank you once again for providing such outstanding service, and please know that I will not hesitate to recommend Public Storage to friends and family based on my positive experience with Anay.

Excelente condiciones 👍

Sandro was very helpful and throughly explained how the facility works and how payments will be done.

Muy bien atendido por Sandro

Sandro was a great costumbre service presentation very well explained

Great customer service

First time renting a unit & Sandro was the one that helped me. He was excellent! He explained everything thoroughly and gave me a tour and made me feel welcomed! Great employee! A+

THIS STORE IS A F.....ING DISASTER. I JUST GOT LOCKED IN ELEVATOR #1 AND NOBODY IS THERE TO ASSIST YOU. NOBODY IS TAKING CARE OF THIS BUSINESS. THE GIRL WHO WORKS THERE, SOMETIMES SHE WORKS AND SOMETIMES NOBODY IS IN THE STORAGE, TAKING CARE OF THE CUSTOMERS. THANKS GOD I HIT THE ELEVATOR DOOR REALLY HARD AND ANOTHER CLIENT WHO WAS PASSING CLOSE TO THE ELEVATOR PRESSED THE BUTTOM FROM OUTSIDE AND THE DOOR OPENED. I HAVE TO USE THE FIRE EMERGENCY EXIT TO GO DOWN, WHEN I TRIED TO GET OUT, BECAUSE THE ELEVATOR IS NOT WORKING AT ALL. NOBODY IS THERE. I CALLED BY PHONE AND NOBODY ANSWER. ALWAYS IS THE SAME. PLEASE FIRE ALL THESE EMPLOYEES INCLUDING THE MANAGER AND HIRE PEOPLE WHO REALLY WANTS TO WORK

The property was well cleaned,lourdes at the front desk was super nice and helpful .

OK.

I would leave zero stars ⭐️ if I could. The worst or the worst. I have 2 storage units here and I have to get out because it’s an ac storage unit but it doesn’t have AC they leave the temp at 80 so it never turns on and they tell us it’s the owner that wants it this way and they can’t touch it. The clothes smelled humid and terrible I had to throw away everything in boxes from the smell. Never any carts available and then no one ever in office so you have to call and figure out when someone is coming. Stay away and rent from the storage next door cleaner. More staff and AC is on all the time at least every time I go. And the corner someone is storing weed and it smells strong. Just stay away from this place.

Sandro was excellent as always. Pleasant and courteous.

I was attended by Sándor sd was very happy with his professionalism.

The storage is a shame. There is no employees at the main office or entrance. I have seen a pregnant girl there, her name is Lourdes, horrible customer service. The storage is hot and the units stay hot all the time. So forget about climate control. For me the experience is awful. They give you the price for 6 months and after that they screw you up, rising the monthly rent twice from what it was at the beginning.

Sandro you were great and very informative helping us out and explaining literally everything. Even things we didn’t think to ask, straight up thank you!

Sandro, was very helpful and friendly. Made renting the storage unit a wonderful experience. Both bird road locations are great. Thank you again Sandro for all the information you provided, taking the time to give us every detail possible. Thank you!

Sandro was very nice! Very helpful and knew a lot about the storage unit! I would definitely recommend his help!!