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Public Storage Self-Storage Units at 2851 SW 31st Ave, Miami, FL
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 28/mo
Small 5'x5'- Climate Controlled
- Locker
- Upstairs/elevator
$ 28/mo $35Best Price Label
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5'x5'Online only price$ 28/mo
Small 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 28/mo $35Best Price Label
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5'x5'Online only price$ 52/mo
Small 5'x5'- Climate Controlled
- Upstairs/elevator
$ 52/mo $65Best Price Label
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5'x5'Online only price$ 65/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 65/mo $81Best Price Label
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5'x10'Online only price$ 70/mo
Small 5'x10'- Climate Controlled
- Inside unit
- Locker
$ 70/mo $88Best Price Label
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5'x10'Online only price$ 74/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 74/mo $93Best Price Label
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5'x10'Online only price$ 78/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 78/mo $98Best Price Label
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5'x15'Online only price$ 122/mo
Medium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 122/mo $152Best Price Label
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10'x10'Online only price$ 143/mo
Medium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 143/mo $178Best Price Label
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Miami Storage Units On U.S. Highway 1 Near Coral Gables
This south Miami Public Storage, located right off of Dixie Highway just north of Coral Gables, has a large selection of cheap self storage units for any storage need.
Less than five miles outside of downtown Miami, it's an easy location to get to, whether dropping south from Coral Way, heading east from Ponce de Leon Boulevard or north from Grand Avenue. Most of the storage units at this multi-level property are indoor, climate-controlled storage units, though there are also a number of outdoor storage units as well.
Customers with just a few small items to store can rent an individual storage locker at this location, or if they need somewhere to park a car or truck, there are also rental spaces designed for short-term or long-term vehicle storage.
Think of a 5x5 unit as an extra closet to store things in, whether it's electronics, sports equipment or bulky clothing. Students at nearby University of Miami can grab a 10x10 unit to get a little extra space off-campus for books, boxes and furniture, while businesses in Coconut Grove can use a 10x20 unit for extra office storage space.
For families near the Biltmore, a 10x30 unit provides ample storage space during a move, remodel or home renovation.
Open 7 days a week, a property manager lives on site, and packing supplies are sold inside the rental office.
Public Storage is pleased to serve the Miami/Coral Gables area, as well as northeast Miami-Dade County.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 297)
Amazing customer service. I arrived to the location at 5:58pm, (two minutes to closing time -Sorry-) and Morley kindly took care of me, guided me and showed me the unit I needed. Thank you so much!!! I also love the building, it has easy access and very neat all the time. Extremely Recommended. Caro
Highly recommend. Morley was extremely attentive and explained in detail all of our options. He gave us a tour of the spaces and helped us realize what size was appropriate for the items we needed.
I have rented a unit 5X10 on the internet for a promotional price of $50 and when arriving they’ve tried to give me a 5X5 locker unit. Once I’ve asked to fix this they gave me the 5X10 unit for $33 extra, they gave me their word that I was about to pay $83 per month and I agree but 4 days later they charge me again $83 and sent me an email with receipt in advanced for next month for $133, IT IS $83 EXTRA OF THE ORIGINAL RATE THEY WERE PROMOTING ON THE INTERNET FOR A 5X10. It means 150% extra of the original rate. FAKE RATES to take advantage of people? Are you using a dirty marketing lying to people with fake prices to attract new customers??? YOU HAVE NO ETHIC AND MORAL WAY TO DO BUSINESS WHEN LYING TO PPL WITH FAKE PROMOTIONS…
Morley was able to help me out today , great customer service 😊🙏🏻
Christian was super helpful, great customer service
Excellent customer service from Christian. Location appears clean and safe.
Impeccable and professional service each time that I go.
Awesome people here and very helpful!
Christian at the front desk was amazing, he helped me with all of my needs very quickly
Great service, very helpful. Morley helped me out with moving units.
Christian did an exceptional job
Thank you for helping me out on the late fee
Thank you for the helping me with the rate
I am so happy to have this location close to me. The units are easy to access with all the new updates they have made and the areas are clean and labeled well. But to be honest I’m not one to write reviews But the attention and kindness given to me at this location doesn’t deserve to go unnoticed. Morley went above and beyond to help me. He was kind, helpful, knowledgeable and even funny. I am very thankful for him and for his assistance in making this an easy process.
Very helpful representatives. Alex and Morley were very helpful, and i realized they were very knowledgeable. I had an excellent experience.
Great staff who’ve been helpful. There seems to be a high turnover off staff but they must have a good training program because I’ve never had issues with anyone not knowing what to do. Morley, Maria, and Alex were most recently helpful and kind.
I looove the manager Morley of this Public Storage—he always leaves me less stressed than when I called hahaha. I just don’t appreciate how Public Storage has raised my rates AGAIN. Capitalism at its finest. So I will be pulling my items from storage within the next couple months and telling everyone to take their business elsewhere. I create commercials and will be making some for Extra Space LMAO. Public Storage-you suck. Morley, you rock!!!!!
Morley was very helpful
MORLEY deserves a raise. Absolute king
Amazing and extremely helpful!!
Best experience renting a unit ever! Morley was terrific and super helpful!!! Clean and organized with lots of parking! Highly recommend and Alex was great too!! 👍🏼👍🏼
Alex was awesome!
This is a very good storage and it has a very good location and the person who works there Morley is an excellent employee, he is very friendly, super attentive, he is always helping people and asking if they need help. Excellent customer service Morley!!
Ok
Morley was able to help me thank you
Morley is the best!!!
Morley is Awesome! Excellent customer service
Morley was beyond amazing!! I had several issues with another public storage facility, but Morley took care of all my issues. Morley also helped me get 2 different units that were perfect for what I needed and close to each other. I highly recommend this location & Morley!! Thank you!!
Highly recommend! Quick and efficient! Great location. Ask Morley he knows what he is doing!
Morley was amazing. Great customer service . Amazing person
We are pleased with the service we received. Mr. Morely was very friendly and professional.
Fantastic customer service!
I’m not gonna lie—I don’t recommend Public Storage to ANYBODY even if they were the last storage unit on Earth because they take full advantage of raising your rent on you. I started at $90/mo and in 6 months they raised it to $143/mo. Go anywhere else but a Public Storage. BUT the manager here, Morley, is the best Public Storage employee I’ve ever been helped by. He was efficient and alleviated all my stress. He even helped waive my late fee. If you HAVE to store anything with Public Storage, choose this one with Morley. He deserves to work somewhere better.
Barbara it was a pleasure to visit public storage and to receive your personal attention Barbara took ownership of the issues I presented and resolved all my concerned in a most professional manner - bravo !!!! Keep going !!!!! And Thank you
This public storage location was a great experience. It is very clean and kept up with. I was assisted by a gentleman named Morley and he was very kind and professional. He allowed me to see the unit before renting and made sure I was happy with the price and service. I would definitely recommend anyone to this location if they ever needed assistance with a storage unit.
Absolutely great experience! Morley made the process smooth and seamless. Morley went above and beyond in helping obtain the perfect unit and his follow through was exceptional! Not many commercial establishments provide such great personalized customer service!
Recently moved to a larger unit. The staff (specifically Morley) provided great service. Easy move and he found us the unit we needed right next to our old one. Great experience.
Great customer service coming from Morley and Nicole. Very clean and welcoming. Rental process was nice and easy and I got a unit close by the Elevator , overall great experience
Morley is very professional and does a very good work
I was looking for a very small and convenient unit not trying to spend anything over my budget. Ty helped me she was very patient and willing to show all the options available. I ended getting a very clean and spacious unit inside My budget. Thanks Ty great customer !
Best experience ever!!! Thanks Jimmy and Morley. You guys are AMAZING! Great service
The storage facility is very clean and the staff is friendly and helpful. Daniel is especially knowledgeable, answered all of my questions, and resolved any issues I had. I needed a small storage unit for college items over the summer and this was the perfect place.
I'M A MANAGER AT EWING MOVING SERVICE OUT OF NASHVILLE,TN. I HAVE A CREW THAT WILL BE THERE IN THE MORNING TO DROP A SHIPMENT INTO A UNIT. I HAVE FED EX A PACKAGE THERE FOR MY GUYS WOULD YOU PLESE HOLD IT FOR THEM
We have had a storage unit at this location for a long time. It is very well run and pristine clean. We really appreciate the attention and the care we get from Morley. He helped us out with a problem we had and we are very grateful to him. We would recommend usung this Public Storage to anyone who would appreciate great service at 2851 SW 31 st ave, Miami.
Very clean and secure storage unit for a great price! Staff (I think his name was Morley) was amazing and easy to contact! Very attentive to my needs - when a leak was discovered moved my storage unit to same floor free of cost and waived the extra fee to move out. This place is great and I recommend to a friend!
I just rented a unit in this location. I had Lina who took good care of me. She is very thorough and quite efficient at her job. She answered all my questions professionally but in a very friendly and warm manner. Shoutout to Mosley and Eric for helping out. I love this place. Very quite neighborhood. I highly recommend it.
Good
Morley at Public Storage was so helpful! He made sure I was taken care of, I ran into no issues and the the service was great.
Morley helped me out and he was amazing! Easy and efficient process.
Morley is amazing! He is very helpful and makes coming to this place such a breeze. The place is very clean and organized. Would definitely recommend this place!
I had an amazing experience here a few days ago. Daniel Lamazares was incredibly helpful and did above and beyond what he needed to do. He was there to solve any problems I had and helped open every door in my way. 10/10 experience!
Morley was super helpful, got me the last unit! Great experience
Great place. Very clean. Daniel Lamazares the manager was very helpful, excellent service.
Had a very positive experience. Morley was there to help and solve any issues on the spot.
Just completed our move out with public storage, Had such great service over the last 2 years and Morely was super helpful with the move out process. Couldn’t recommend this location enough.
Daniel was great & very helpful made my moving process smooth.
This Public Storage facility was very helpful, they gave us a tour of the facility and showed us everything we needed to do. Everything was smooth. Thank you.
I really want to say I had such great customer service by Morley! He was so helpful in my moving process and made it much smoother for me. Thank you guys
Good job Daniel !
Daniel lamazares Muy buen trabajo.
Me puede indicar que medidas tienen disponibles ahora? necesito un storage que tenga un minimo de 7 pies o de alto o de largo.
Great service and the staff are very kind
Great place to store items
Excelente
Gracias Diego por ayudarde a encontrar un almacen!!
Outstanding customer service ! Diego was so helpful and profesional! Diego you are the best 🤗
Outstanding customer service ! Thank you !!!
Buen sitio de almacenamiento lo recomiendo
Easy access to move stuffs in and out.
Excellent.
Good.
Well run but too expensive. Im moving out. Law of offer and demand. Not complaining.
Perfect, spacious and clean.
Love the location great place to put your items when moving or in between Places..
Thanks Diego for the attention , great experience, best location in the are and I look around
Well time to go, but thank you Diego for the service, I know I will come back if need it
Great customer service
Always clean and never have a problem getting in. If you use the restroom you need to give the bathroom a little elbow grease when closing it but at least you know no one will walk in :)
Great customer service. Showed me the different sizes of storage spaces available. Explained all the charges and my questions. Very knowable employee.
Muy buen servicio de stefany y diego fueron muy amables los recomiendo al 100% me atendieron bien me lleve mas cajas por la atencion. Hablan muy bien el español y el ingles me encanto la propiedad muy recomendado el servicio
It's always cleaned.
Precios u deposito
Friendliest staff and great service!
This is a very good storage. Staff is courteous and the facility is nice. Thank you.
Found the perfect unit at the right price, thanks to Gilda!! She asked me if she had given us a 5 star service and I replied no, you gave us 10 star service!! I’m very happy I found this place. 👍
Instructions to pay
Great place to store items. Clean and good access. Diego went above and beyond to help us when we were moving out. If I have storage needs I would store here due to Diego’s EXCELLENT customer service.
Pu
Diego was so helpful with great attitude. The storage is well located and it’s clean ! Highly recommended this place !
My wife and I have moved frequently during our lives. We have used storage facilities all over the country. This facility is top notch. I feel safe entering and exiting the building as there is an electronically and passcode protected gate and ample parking. Dollys/carts are readily available and their prices are very reasonable. Diego, one of the front desk staff, is always friendly and helpful...if you live in or near Miami you know that isn't always the case. I would recommend this facility if you need storage.
Great customer service by Ruth. Very professional and very helpful.
Employees are super friendly and helpful.
The most polite staff that I have ever ran into in my entire life!! The whole rental process took less than 30 minutes. I was very satisfied
Great facility. Clean and the staff was so helpful.
Lo que mas llamo la atención personalizada y agradeciemto en especial a Diego Almagro .
Recomiendo este lugar para quien necesite un storage los trabajadores son amable y ayudan mucho.
The place is great
La muchaca Ruth me ayudo a buscar carritos pá lá mudanza no havia ninguno en el edifício donde tengo mi unidad. Estoy mim agradecido.
This place I s a total bait and switch tactic. I signed up at this place because they offered a pretty good deal for a month to month storage unit. After just less than six months I received a letter in the mail stating that my rent will increase by 33% and that it will it keep increasing every six months to a year going forward by another 33% each time. What this place is a scam!
Walked in to the store to go rent a unit and I was greeted and helped by Matt, great service!
Gilda was very helpful and made the process easy!! The place is very clean and I would recommend it to my friends! 👍
Excellent customer service. Very courteous. The manager, Diego was very helpful, professional and empathetic to my needs. This location is great and I would recommend it to anyone.
Went a few days ago to rent and Matt helped me, he and the other employees were very knowledgeable and helpful, also they have carts in the lobby for everyone to use and the rental process went smoothly and easily. Would recommend for anyone looking for some storage space.
Air conditioning and shade with great service from Diego.
This Friday the 13th turned into my lucky day because I met Diego . He was so helpful in getting me into a great storage unit at a special rate. Great place, clean, safe location, and very nice staff.
Buen servicio por parte de Gilda y Diego ! Muchas gracias
where can i see price list?
Buen servicio Diego y Daniel fueron amables
Ingrid was amazing super helpful and extremely professional!!!!
This place is just amazing! It’s location, super competitive prices and specially the staff that work at this location; Diego and Rafa were so kind and courteous and ready to help. I would recommend this place to anyone. Thank you guys !!
Nice people, Ingrid, and Stephany
Excelente servicio! Muchas gracias Diego, su atención ha sido inmejorable.
Diego and the team are very helpful, the place is clean and professional
Great place
I had a quick and easy experience with Rafael. He helped me find the best size unit for what I was planning to store and made the process enjoyable with his great attitude!
It was a good experience going here, got all the help I needed from Rafael. The place was clean and I’m definitely going here again if I need a storage unit.
WALKED IN WITH A GREAT EXPERIENCE,THE SPACES WERE CLEAN AND WELL MAINTAINED.THE EMPLOYEES WERE VERY HELPFUL AND CARING,THEY HELP ME GET THE STORAGE I NEED AND MADE ME FEEL MY BELONGINGS WILL BE SAFE,I WILL RECOMMEND TO MY FRIENDS AND FAMILY..:)
Diego fue muy cordial y amable ! El storage esta muy bien ubicado y el parkeo es muy espacioso ! Lo recomiendo!!!
Wonderful service, starting with Diego, P.M., Jennefer, recommend this location as one of the best customer service.
very good atencion
jennifer was a great help . so was tesse . quick move in with lots of help on sharing info .
Diego, Yosbel and Jennifer provided excellent customer service during our use of Public Storage. Highly recommended for your temporary or long-term storage needs. The facility is clean and well-run. Great location and fair prices.
Yosbel & Diego has exceptional customer service and helped me in opening and closing my storage account. Definitely recommend!! Clean, Neat & Organized!
The customer service it's really good and friendly Special Yosbel and Diego but the only problem is the elevator. Two weeks ago at 7:30pm I was locked in the elevator some minutes... In general the place and the service is geat
Yosbel fue excelentemente eficiente, gracias!
Jennifer helped me out so much with helping me downsize to a smaller unit she was so kind and helpful. I wish I can give her 10 stars because she really went above and beyond helping me out with my new unit
Me gustó mucho para guardar algunos muebles. Muy espacioso excelentes cámaras de vigilancia. Pero un inconveniente es la iluminación de los espacios que rentas. Muy oscuro.
Customer service with Diego and Yosbel was very timely and friendly. They helped me and my friends figure out which storage unit was most appropriate for us. Being college students, it was really helpful to have honest and helping people with our summer storage situation.
Diego and Yosbel were very friendly and accommodating and allowed for a smooth and quick process. Will be going back here for the rest of my time in college.
I rented a storage unit here after relocating to the area. This storage facility is very clean and secure. There is plenty of parking and is on a quiet street. They provide you with your own access code to access the parking lot and elevators. I feel very comfortable storing my valuables here. Yosbel was the manager that worked with me throughout the whole process. He was very kind and informative. He showed me various units before I signed any paperwork to insure that the unit I was renting was right for my needs. If you’re in need of a storage unit in the Miami area, this is the place to go.
Diego and team were enormously helpful. They helped me find the perfect fit for me and made the move in easy. I feel very good about storing my items with them. A ++
Excellent service from Deigo and Yosbel
nice place muy buen servicio de Yosbel Inastrilla
Yosbel was absolutely fantastic. I needed an additional unit fast and he was able find me the perfect unit. Thank you Public Storage!
Excelente ambiente, muy buen trato de Elizabeth y Daniel respetuosos y muy atentos en el servicio al público. LO RECOMIENDO!!!
Never rented a storage unit and never thought I ever would, but coming here took my fear away from storing. The staff was so nice and caring and answered all my concerns storing here. I feel secure knowing my belongings are in good hands with these folks. Don't fret people your stuff is safe with them!
Diego and staff were so nice and kind. They helped me find the perfect unit for my belongings. Definitely worth storing your belongings here knowing there is nice and caring people working here
Yosbel was very helpful and attentive and Diego is always exelent
Diego the manager rocks.. very patient . Best facility.
Diego es una persona muy buena y complacivo y es bien preparado. Es un placer tratar con el. Es muy buen trabajador
Perfect size units at reasonable prices! Perfect for anyone looking for long term or short term storing. Great staff, Diego and Jennifer helped me find the best size unit for my needs.
Clean units and very friendly staff. Diego and company were very helpful.
Very clean facility. They keep this place top notch for your storage needs.
As much as the storage place and maintenance matter so does the service. Kalisha and Jenny have been great by providing an excellent help when I've needed the most.
Very courteous all store managers greet you with a smile very knowledgeable the store is awesome!
This is the 7th time over the years I’ve used this facility (back since it was budget). It might cost a little tiny bit more but it’s worth it. The security , the people (Tesy rocks!) and the cooled units have always protected my belongings. A+++++ highly recommend.
Great staff the girls in the office are so helpful
I went in today and Jennifer and Tesy were really sweet and help me with my renting needs definitely will be coming back again
I came in a few days a go to buy a few boxes and the staff was so nice and friendly
Great facility with friendly and knowledgeable staff. Highly recommended
Awesome service
Good Service
Muy buena atención
Diego was such a great help. He helped me find the perfect space for the best price. This facility is close to my home so it makes it so much easier to access my unit to pick up my belongings. Very friendly service and clean facility.
Great location and customer service. They keep the facility clean and well maintained. Thanks!!!
Great service! Thanks Diego
Outstanding customer service !!
Gracias muchachos por toda su ayuda!! Excelente servicio !
how much would storage with A/C 8x10 be?
Нее boy
Very friendly staff. These people helped me with my storage needs. If you need help storing, I highly recommend these folks. They will go the extra mile for you
Great service. Great prices and very friendly staff. Highly recommend this place.
These people are very informative an have such great customer service. The facility is kept so nice and clean. Great job!
Went to several places and this was by far the best customer service and cleanest location. I am happy to have found these folks. If you need storage with friendly staff that are willing to go the extra mile, this is the place.
Anthony was a BIG help in getting an additional storage unit for our company. I spoke to him multiple times on the phone before I came to the location and met with him to fill out the paperwork. He was very knowledgeable and helpful during the entire process!
Its not about customers here... I called about 1 day to pay bescause i get paid Friday and my unit was up for auction. Ive been paying $180 for a 10X5 for the past 2 years and $280 for a 15X5 for a year prior and i was told "we make no exceptions, you have to be there by 11am".
Excelente servicio de Karen y costumbres Service
Si tiene que hacerlo, solo lo haga unos meses. No vale la pena pagarles tanto y cuando tienen que vender tus cosas lo van a hacer. Consejo sano.
Great location to put my personal in. Diego was very helpful and assisted me all the way through when I joined. Highly recommend public storage!
Bueno ambiente y listos para ayudar
Great place to keep your household items safe.
It is the place that I was just looking for ... really good location and the service was excellent! Diego and Jeniffer solved all my questions and gave me good ideas about the space I need. Thanks for the good attention. Really appreciate
Had such a good experience when renting my storage unit Daisy Anthony and Diego had the best customer service all three of them are attended me as soon as I walk into the door had such a good experience
This storage was exactly what I needed! The people were very helpful and friendly! Storage is clean and neat!
Excelente servicio al cliente! Muy atentos y dispuestos ayudar siempre!
Muy caro
Place is clean and I love the people they listen to your needs and help you to find the perfect unit, Thanks Caren you did a great job
En la pagina web es un precio pero a la hora de pagar le suman un poco de impuestos y sobre costos , muy mal servicio
Excelente
Insurance was mandatory (extra $11 a month). But what they forgot to mention is that you can use your homeowners or renters insurance instead.
High percentage rent hikes every 6 months. Filthy public areas--no dedicated cleaning staff. Debris piled in corners, slime on glass, broken bathrooms with unflushed toilets. Forget the carts & elevator! Gloves needed! The area manager did address these issues when I complained, but poor Vicky is tasked with it all. Never saw male stuff push a broom!
After being there 6 months my rent went up 66%. I called corporate and they said the entire complex went up. When I asked other tenants (as I was moving out) if their rent went up and was told no. I asked the office and they offered me another unit for only $7 more. I used Public Storage at another site in Fort Lauderdale for many years without rent hikes. This is shocking to me. Do they hike the rent on everyone after 6 months so that you have to pay or move? Or am I special as a single woman? I could afford the few dollars more a month but it is a great percentage hike. I find this unscrupulous. Do not use them. I found a place across town which was a few dollars less.
This is a really central location and very convenient. It is easy to find and access your storage unit. However special thumbs p to the staff. Not too sure what Public Storage do but their staff are always in great mood and fun to talk to when i come to me unit. They all must be parents because they make time for my kid and always ask how is school and how she is doing. This means my youngest daughter (7) does not moan when i take her to the unit. From the very start the staff were great, they took me up showed me the different units types. From actually seeing the unit it helped me pick the one that was perfect for me. Since then they have always been helpful with whatever I need. So Kudos to them. All in all I am happy with both the cost, size of my unit and the friendly welcoming atmosphere when I visit.
Todo el personal de empleados..super amables..un lugar muy cómodo .
Me gusta este lugar
The employees are very nice,the place is clean.
Staff is friendly to your face but is rude and inappropriate on the phone. They yelled and hung up on me twice. I could barely speak beyond telling the my account number. I started my plan mid month and by mid month the following month I got an invoice then 1 day later a past due and $20 late fee. They told me it's just a courtesy to send invoices it's my job to pay and understand how much. I get that I would have a prorated bill but most places take that amount and apply it to your following bill not insist that you pay it 2 weeks into your first month and then penalize you when you don't realize you should have done that.
Raised their monthly rate considerably after one year storing there. You're forced to pay since moving your stuff is costly and laborious.
Vicky and yadira are the best
Was looking for storage for mid December, went inside the public storage looking for a price, the people that work there were more than helpful. I almost rented right away, but again I don't need the storage until mid December. Will return to this location to rent. Thank you Yadira, Vicky and Eddie.
Vicky, Yadira and Eddy were very helpful, thank you!
Great customer service from staff!!!
Nice place evryone is friendly and on point...
Edward gave us great professional service. I highly recommend public storage.
Vicky was super friendly and very helpful. Understood the stress of moving things and facilitated as much as she could.
Dib, Vicky and "Alain" were an exceptionally professional team! Our family members were extremely impressed especially with Dib who quickly answered all our late Sunday evening (4:45 p.m). questions; (first over the phone and then again later that same day and over the next few days in person). We could not have been successful in solving our own personal and immediate developing deadline problems with out Dib's excellent and timely team leadership skills (including his upper management company ownership type overview). Please tell Dib that he is doing an excellent job (and he deserves special recognition and a big reward or promotion), as we are now indeed permanent/repeat customers, thanks so much for your services!
Clean, affordable and secure!
So friendly and give great information storages are very clean and big love this storage and especially the receptionist Vicky 😌
Dib and Vicky were Awesome to us!!! Amazing cystomer service! Thank u so much
Best customer service ever, by Vicky, Dib and Alain.
My experience with Vicky was great! Cleanest storage unit faculty I have been to yet in Miami!
Vicky was awesome and helped me find a better deal. She made moving a little less painful.
Very friendly staff and clean environment, highly recommend! Vicky is the best!
Great customer service especially the worker there named Dib he helped walked me thru the process and actually helped me save money I totally will recommended people to go to this public storage
Very good
Dib was very kind and helpful when we came in to get our locker
Dib and Nicky were very helpful
I have been a customer for 10 years And I have received the best customer service ever!!. Vicky has been always so sweet and intelligent and now Dib is an awesome guy too. Thank you guys for your exellent work.
Bicky and Dib
Estoy satisfecha con la atencion de Vicky Dib y Alain
Great service excellent location!
Vicky me brindó un buen servicio me explico todo muy bien y detallado muy feliz con su servicio
Dib and Vicky were extremely accommodating. Very thorough and professional!! Storage unit clean and neat!
Muy profesional el señor dib.
Vicky nos dio un Excelente Servicio Muchísimas Gracias 😀😀😀
I have had storage before, but this one has by far the best customer service. All the staff is very helpful. Dibb is great and reliable,, very helpful so is Vikki and Rolando. I even have been helped by Rosi from their neighbor location. thank you guys!
Thank you dib and vicky for your service.
Great customer service . Anthony and Dibs were very helpful .
Antro y and Dib grave usa good customer service. We are happy with them.
Vicky and Dib gave me a great service
Came to pay a late bill and Dib and Rolando were fantastic.
The staff is very informative and friendly. The facility is very well kept. I would recommend this storage facility to anyone. The experience was great!
Dib and Rolando were great and helpful. Very professional.
Great facility. Very convenient, well kept. Friendly staff. I would recommend it to a friend.
Création customiser services thank You geydis
Came to get information to rent a storage and the manager Vikki was an excellent employee. Answered every question was super attentive to my needs and very professional. Property was cleaned and the rest of the staff was excellent. Will defenetly rent.
Joseph and Rolando were a great help today helping me transfer units. Thank you guys
Very good service, friendly and helpful managers, busy place but very good location.
Good service,Dib and Rolando
Ralph took care of us and was incredibly thorough and courteous. He set us quick in 10 minutes and we were on our way. Fantastic service and price!
Went over and worked with the amazing team at Public Storage today (Carlos, Dib & Vicky). They are very knowledgable and people persons. A pleasure to do business with. Will refer them to my friends and family when they need storage space.
Rolando and Dib Upmost respectful and professionals ,helpful. Clean place and great deal. I higly recommend this place!
I just leased a storage and Rolando helped me out and answered all my doubts, excelent customer service.
Everything was great. Very personable and accomadating staff. Look forward to storing my belongings here.
I feel here that my stuff is extremely secure with the surveillance system. not to mention the great service that I get everytime I come. will recommend friends and family to rent here.
I have been renting here for a while and everytime i come i get great customer service. Ralph Rolando Vicky and Carlos are amazing. I will definitely rent here again.
Absolutely the Best place to store your personal and business belongings! The staff is Very Friendly, welcoming and above all professional! Vicky is the Best!!!
Rafael and Rolando are very helpful, they have great work ethic in my future business endeavors I will keep them in mind!
A great experience here. They were very helpful. Ralph and Rolando are very customer service oriented and professional. A+
Dib and Vicky were very helpful and informative. I will definitely come see them again
I had a great experience moving into this location. Vicki was awesome!
Amazing customer service! Mike Melissa Vicky are wonderful to work with!
I went to public storage because I needed to do a move on short notice. It was just before closing, but Vicky waited for me. She was great. Extremely helpful and efficient. The next day, I had to switch to a larger unit. Luckily Rolando and Carlos were working and helped me out. These employees all provided such good service that I made sure to take their names. They were really exceptionally friendly, and got the job done quickly. I definitely got the vibe that they actually cared and were willing to go the extra mile. Would definitely use this public storage again.
I have to say that this location has been one of the best experiences I have had dealing with Public Storage in a long time (any storage company for that matter). The staff was very friendly, helpful and knowledgeable. I will be a customer for a while. Thank you, One satisfied customer :)
Very helpful staff. Vikki and Melissa were extremely cordial and helped me pick the best unit to fit my needs. Thank you, Keep up the good work. Mr. Tom Jones
I have been a customer for over 12 years at this location with multiple units, the staff has always been courteous and professional, they always trying to help all the customers and I will always recommend it.
Fantastic! Friendly! Clean! Helpful! Caring! Concerned! I can't say enough positive things!! Eleana, Vicky and Rolando solved all my problems quickly and with smiles on their faces! Can't thank them enough for everything. Loyal customer for 5 years and highly recommend their services!!! W. Bobadilla
I've had storage at this facility several times and I have recommended it before. Every visit has been very pleasant, the staff is very good and helpful. The facility is very comfortable and clean.
As a friend sent her belongings to Miami prior to relocating. She asked that I assisted her in redirecting her belongings to a storage facility. I had seen this particular facility frequently as I drive along US1. So I went to inquire about capacity & rates not knowing if they even had availability. The staff was extremely cordial and assisted me promptly they had immediate availability and I was given keys all within 30 minutes. Talk about Fast and efficient service I was one happy camper. Thank you to the Staff at Public Storage for making this a simple and easy process.
Came to this location with family that moved from Georgia. The facility was well maintained and their service was very welcoming and helpful.
Wonderful staff. Rolando, Vicky and Elena work as a great team keeping the place spotless and around all excellent service. Keep it up.
Great staff! Very helpful, this review is 3 Months overdue. Since the first day we went in needing storage... Same day. We got a tour quick and they were so kind in looking out for our best interest in what was most economical! Facility is clean and professional. Today we went back to change for a smaller space and had the same smooth, stress-free experience. 5 stars all the way!
I was looking to downsize my 5x10 unit for a 5x5 lowered height unit, the rep that helped is named Ralph. Really pleasant experience, I wasnt sure if all my stuff would fit when he showed me the 5x5 lowered height unit. He suggested that we go take a look at my unit to make sure. Little behold, the lowered height unit was too small. He showed me a reg 5x5 unit and executed a speedy paperwork process. I live in Kendall & decided to keep my storage unit in the Grove only because the staff is always so kind and genuinely care about their customers. I highly recommend this PublicStorage not only cause the facility is always clean but the employees are awesome. Thanks Ralph, idk where I wouldve fit all my belongings had I gone through with the original unit.
I'm a new customer and so far the service is great. Elena was of great help to me. She showed me the storages, and the one that is the perfect size for me. She is wonderful and super nice. The storages are very nicely organized, and I really liked it all.
Vicky and Elena, Excelent!!!!!
Customer service was great facilities are nice and clean!
Vicky and Elena are awesome. I have been a customer since the beginning. Keep up the great work
Facility is very close to everything, very convenient and the guys here are very nice.
I have been here for over 10 years with more than 3 units at a time and the service has always been excellent. Vicky as a property manager has always been very nice and helpful.. I am 100 % Satisfied.
I recently visitied this property. I received excellent customer service from Rolando. He walked me through the facility and not only did he show me the best unit for my furniture, but he also showed me how to accomodate them. Rolando's professionalism was second to none. I will definitely be storing my belongings at Public Storage.
Been at this location for 3 years and the employees there are awesome. Vicky always smiling, Elena behind her desk grinding away and Rolando keeping the place spick and span. Great team.
I have my storage here for over a year and the it is a nice experience with so professional team that is here Vicky with her smile with every customer Elena always with her experience advise and of course Rolando ( I called myself the octopus person ) because sometimes i went to the storage probably at lunch o the other co-worker is in the bathroom Rolando is by himself in the store doing for great job specially been by himself in that time place always nice and neat this team make public storage the perfect place for your storage needs I will for sure recommend to every body,
I have had a storage unit here for a long time. This place is very clean and convenient.Vicky is super nice so professional and helpful! I will never go any where else and will recommend this place to my friends and family!
Vicky and Elena are very helpful and professional. The location is convenient and well kept.