Awesome customer service by Cielo. Treated me like family. Facility was clean and well kept.
Excellent Boriqua. Coello keeps a clean facility.
Very clean. Super easy to set up using the E-Rental. Girl in the office was super helpful during the whole process. Would definitely recommend! I was in a rush and was in and out in 5 minutes.
I just rented a unit from Public Storage, and the property manager there Celio was no nice, so courteous, so thoughtful and so knowledgeable that I just had to write a review to mention it - what a fantastic experience -I would definitely recommend this storage to my friends.
Very clean and organized. Ceilo is a great property manager and easy to worth with!
Cielo Washington 100 % excelente 👌 went abone helping us do our erental on 8477 because they hadas gratis princesa not everyone goes the extra mile......
Buena gente cielo es una oersona exceptional
They are awesome and is very clean. And Cielo gave us excellent customer service.
I want to recognize Cielo for giving outstanding customer service. She was helpful, informative , and gave us the best option for a storage space. Commendable her training and her pleasant attention!
Great services many boxes for sale large and clean lots and lots of parking
I recently rented a unit at this location after an online search and had a great experience. The location is secure and well managed with easy access via the app. Cielo, the manager, provided excellent service. She listened to my needs and showed me various units until we found the perfect fit at the right price. I highly recommend this location.
Excelente atencion, precio y ubicacion.
Cielo is so very helpful. She goes above and beyond and is so pleasant to work with. The facility is kept in a very neat and tidy fashion, which is appreciated.
Si pudiera le daría 6 estrellas. Excelente atención de parte de heaven.
Cielo , me ayudo a rentar en otro lugar por ser más económico , estoy agradecida, es muy profesional , gracias
Cielo went above and beyond to assist my husband and I. Her customer service was above expected. She found us the right size, helped us to get set up,. Stayed with us working out all the kinks for over two hours. We really needed the help in getting the space right away and she did not stop until everything was completed and we could utilize the storage right away. This gave us a peace of mind. Cielo is definitely an employee to commend, give a raise to and keep. Looking forward to working with her again soon.
Cielo was the best all this years since 2021.
I shared with the property manager Cielo that my rent went up considerably and she was able to get it lowered. Very helpful.
I do think there needs to be an employee full time on property. I have been at the facility needing assistance and no one was available.
Cielo was extremely helpful with getting my price down in the system. She helped me with getting upstairs and using the new entry code. I've been a long-time customer, and you really need someone here all day because of your elevator situation that arise.
Cielo has been such great help she is always available to help in all our needs and gets us the best prices.
Great experience from beginning to end. Cielo was wonderful and was able to get me the best deal possible!
Use guys have been awesome no complaints will send Cielito new customers.
Great service from cielo and her district manager crystal for helping her out. Great team.
Outstanding front desk help by Cielo, she’s always ready to assist me and even troubleshoot account and unit issues. She’s very knowledgeable and takes time to find solutions! When there are so many choices of storage facilities, a location that staffs actual employees on-site that can provide expert and friendly customer service when you need it is the determining factor for not having to move again!
I came to Public storage and saw an available unit next to mine that was larger. I ran into the manager Cielo and she instantly helped me make a new reservation! What amazing service! She even stayed after hours to help me. 10/10!
Great place, clean and convenient. AC all around the clock. Move in ready. Friendly service.
Cielo keeps a very nice place. I was here with my wife, but we insist on that public storage needs more cars. Other than that, everything is great at the location very clean.
I like yellow she’s very helpful she helped us out at the elevators and I just wanna say that really public storage as much as we pay we need more carts they were a lot of people there that day but she was very helpful that everybody had a cart and some of us had to wait so please can you get more carts.
Cielo got us the best price. Amazing
Great place to store but public storage really needs to get more carts
Cielo gracia por todo y ayudarnos.
🦀great service got me the best deal thank you eres un heaven
Cielo helped me today. Service should be her last name. She is very helpful at answering any questions or concerns that one might have. Also, one can tell she has been in the industry for a long time; knowing all the details that might save you time and headaches. The location is extremely clean and ample parking space.
Cielo made me & my uncle’s process of getting a storage container, and getting in and out very smooth. She provided great service, direction, and a positive experience overall. Thank you to Cielo, she made it easy to choose this storage location.
Buen servicio y muy atententa.
Cielo was a delight to us. We have worked with her in the past. Be sure to see Cielo for help with your storage needs. We need more folks like her.
Excellent service great location very central. One stop shop for boxes.
Great and excellent very efficient and helpful. Would highly recommend. A one stop side for merchandise. Color was awesome.
Muy limpio pero los precios subieron. Pero ya tengo una renta. Muy seguro. Cielo muy buena. Gracia cielo.
Ive been to different storage places and this is by far the best one. Cielo is an amazing employee that cares for customers, she tries to get the best prices and just doesn’t settle. This lady is amazing, recommend this place 100% and remember Cielo is the one you should be looking for.
Cielo was fast and efficient got me the best price. I’m very happy.
Never had a storage, was very anxious about how it would be the process since movers charge per hour and the size is never accurate but, basically thanks to Cielo, my anxiety abandoned me as soon as I entered the PS office and cielo walked me through the process that to be honest is extremely intuitive. Many thanks !
Excelente atención gracias Cielo.
Very attentive and professional thank you so much for your services
Muy profesional y muy ayudante. Gracias
Cielo goes above and beyond to help a customer with any need that they have unfortunately sometimes I get there and she is not available. I don’t think that people should hold this against her as she is a great customer service representative for this company and she has many duties as I have seen her cleaning taken care of multiple customersand she does really care thank you
I’ve been a customer with Public Storage for 4 years, and I’ve only had a great experience here. Cielo, the property manager, has always gone above and beyond to be of service. She is a professional and is always willing to help, something rare to find in Miami these days. I also greatly appreciate the cleanliness and the feeling of safety of the facility. As a woman, safety is my #1 priority and this storage facility is well lit and monitored with camera surveillance. Thanks to Public Storage and Cielo for keeping me and my valuables safe.
If I could leave ZERO stars, I would. All I wanted to do was buy boxes and supplies. After waiting 15 minutes at the front (doors locked no one there), they tell me I need TO MAKE AN APPOINTMENT to purchase supplies.
When I told them this was lousy customer service, Lissette (so- called CS agent) said to me: “Is that was you wanted to say?”
Yes Lissette, it’s LOUSY CUSTOMER SERVICE. I know she and Public Storage could care less about a customer, but it’s a fact.
You’ll never see me at any of your locations.
Great service. Super clean. Helped us a lot after our family member passed away.
Very clean and organized, good communication. Would Highly Recommend. Cielo, make sure that her customers units are safe and secure.And she cares about her customers.Especially about security.
awesome!! super easy!! cielo is the best! 🤩
Cielo efficient and pleasant and was in the office. Took care of my business needs.
Cielo was very helpful and a pleasure to interact with and answered all the questions that we had!
Cielo is amazing! She has one of the best customer service that I have seen! I am really happy moving in!
Both, Anay and Cielo did a great job!!! They’re nice and try their best. I’m very thankful!
Buen sitio para rentar pero tuve problema con mi código mi app y la señora de la oficina trató de ayudar
Needed to rent a temporary space and this facility was one of the cleanest and secure in the area. I was helped by Cielo initially and throughout my time there she was always helpful and just an overall fun person to say hello to and great to answer any questions or concerns. If I needed storage again, I would go out of the way to select this location again.
Muy limpio el lugar!! Cielo lo mantiene muy limpio siempre la encuentro limpiando y muy profesional con actitud muy linda y positiva. Feliz cuando la encuentro en la oficina quisiera que ella tuviera mucho más en la oficina pero yo sé que ella tiene que limpiar. Excelente seguridad. Siempre esta limpio el parqueo grande y ellos siempre tienen muchas cajas y muy buen supply. En total le doy un 10.
Prices had gone up everywhere and I spoke with Cielo and she was able to get me the same unit at a greatly discounted price on the same floor and she was also extremely helpful throughout the process. I’m so grateful for her help.
Cielo gives great service I thought she had stocks because her service is great.
Muy limpio we are leasing a new place at another location. The prices here are to high but cielo and the place were well kept.
Amazing place, Cielo was really helpful!
Very clean place and she is so nice and informative the place clean it is climate controlled that she explains and I love all the parking.
Excellent service provided by Cielo! Very thorough and helpful, thank you!
Cielo was very helpful. We were able to get a storage unit within 10 mins. Great service
Fast service, clean and great attention.
Great service clean and nice parking.
Great service awesome personality
I have my business next-door and rent it at Public Storage with Cielo and it is very clean very cool and she is the best
No AC in the building( you are sweet if you stay longer than 10 min in the building). Worst storage so far. Everything it’s old. They rise the price for the unit after few months with 50%(with notice but that much and for what if you don’t improve you condition in the location).
I bought boxes at this location a week ago. Yesterday I tried to return the boxes I didn’t use, but when I tried to go inside the door was locked and there appeared to be nobody inside. Mind you I was there at 11:30, during the middle of their operating hours. I knocked and waited for a few minutes but it was apparent that nobody was in the store. I proceeded to call the number posted on the door which read (24-hour customer service). An automated voice picked up and offered me a choice between renting a space and prices (neither of which were relevant to me). I ended up looking online and calling the Public Storage Office who told me that I needed to make a reservation so that someone was guaranteed to be in the store. Even though all I needed was 5 minutes of someone’s time at the store so I could return my boxes. They told me that since I didn’t need a reservation I could leave a message for that specific Public Storage Location and wait for the local manager to reach out to me and confirm a time they are available. A few days later the local manager Cielo (who was very kind and understanding) told me a time that she was in the store and that is when I went and return the boxes. This process exceeds the time and effort necessary to return two boxes. It is clear that they are extremely understaffed. I hope this doesn’t happen to others and I think Public Storage should work on resolving these issues of organization and fluidity of customer service.
Overall great experience! 10/10 recommend. Nicest customer service and storage unit!
Cielo is the best! Very helpful
Cielo me encontro otro lugar mejor en calle ocho por 3 semanas
Cielo was amazing! She was super helpful the whole time. This unit is very clean and well kept!
A VERY nice and greetful representative! Answered all my questions and walked ys through every step with ease. Plus, she is bilingual which is really good!
Cielo keeps an amazingly clean facility and always has plenty of dollies. Very friendly and helpful. Couldn’t ask for more!
Cielo was a great help! Wonderful place for storage with wonderful employees! Thank you Cielo for keeping it very clean & organized!
Anay was great! She was so helpful and explained the whole process thoroughly! Would definitely recommend!
Cielo provided an amazing service. She’s very friendly and knowledgeable about the storage units. The premises are clean and safe.
Excellent service safe and very attentive 😊 clean large parking area and enough hand carts
This is the best service and facility I have ever experienced at a storage facility. Cielo was so wonderful and helped us choose the right size and also helped us with some savings. We chose here because of her care to listen to our needs and help us in the midst of moving which can be so stressful and expensive. Great staff and great facility - well kept and maintained.
Cielo was very helpful and had my late fee waived and also help me with other items. She is very thoughtful and very helpful and cares about her customers and Public Storage really needs to start dropping their prices. Just a suggestion.
Cielo help me find the breast price at a location on 137th Ave. with a lady named testing. She gave me all the instructions and she got me the best price if you need help please go to 7130 SW. 40th St. awesome help and awesome service.
In my past history I have had to rent storage AA d have rented always with Public Storage. Recently I moved and once again I needed extra storage. I identified the Public Storage located at 70th and Bird Road.
I write all of this because I walked into this facility and met Cielo, your employee, who I want to commend for being and showing care to the customer. I have never ever had this reflected in the past by any Public Storage employee.
Bottom line- I would hire Cielo as she is a great example of a dedicated employee.
Cielo helped me find a location on 137th ave and helped me with learning how to rent on line. I went to another location not public storage and they were not able to help and the hours if entry and exit and service was not as great as here. Thank Cielo for your time and treatment. I really appreciate your help. Will recommend others to you.
Great service and helped me Fer a unir in 8th street very good service.
Cielo she sent me to the eighth Street location to get a better deal for the first month since I will only need less than a month thank you Cielo for going above and beyond that many people do not do I really appreciate your help
A+ Customer Service, thank you!!
Great experience renting out my unit!!
Cielo is the best. I would stay but we have to save money.......... clean , security is great
Perfect and clean would highly recommend Cielo she has been here over 10 years and really values her customers.
Amazing customer service!! Anay was a complete sweetheart and took her time in helping me figure out what unit would be best for my needs. Thank you again for all your help Anay!!
helpful! with explaining services .
Cielo Was helpful and finding me the best Price at the best location she sent me to sunset at david's Property is what she said and she went above and Beyond not everyone goes the extra mile and she did great service thank you
La entrada muy fácil, la gente de la oficina muy informal parqueo muy grande y tiene mucho carritos para usar y las muchachas de la oficina aseguran que tú tengas una carrito para usar muy limpio. El lugar y muy profesional es seguro es muy bueno. Gracias
Anay and Cielo gave us a great tour of the facilities. Provided amazing answers to all of our question’s. Thank you very much for all the help.
Anay went above and beyond and helped us to find a cheaper rate at another facility. 100% recommended and a complete peace of mind on my moving
Easy to rent a storage space online, it has remote access to the site with the app on the phone, and you can do everything online or through the app.
Great experience overall. Unit was clean and easy to access from driving in to parking to elevator to unit. Cielo was great. Thankyou
Place is super clean and well taken care of. Cielo is awesome and helpful!
I have been renting here for three years. Cielo manages the property very well and I greatly appreciate being able to have face to face customer service.
Best customer service experience Cielo the office manager was superb. She has an amazing personality.
Fantastic service by Cielo! Quick and easy.
Cuelo was great rented to ne at another location found me the best deal on 84th Street with Sandro.
We used Public Storage for 14 years. Excellent service, convenience and quality of the storage units. I would highly recommend. Thank you
This is the best storage I've ever used. Because of Cielo, the property manager, who has done an amazing job all the years I've been here
Thank you!
Made this soooo easy great customer service
Super friendly staff who are extremely helpful. Please go to this location! They are amazing.
Este es mi segunda vez rentando con Public Doors muy buen lugar muy limpio se vende caja candado diferente cosas y cielo es muy atenta y amable gracias
Thank you very much Anay y Cielo excelente service.
Very nice place, excelent service. Thank you to Anay and Cielo.
Gracias Anay por el servicio.
Excellent customer service, Anay was amazing. Highly recommended!
Me gustó el lugar muy limpio la señora me atendió muy bien pero hacerlo por internet no es lo mismo que hacerlo en la tienda porque el espacio era muy grande y no era necesario cuando llegamos nos dimos cuenta y la señora que nos atendió nos cambió para uno más pequeno y nos atendió muy bien
Cielo and Anay super nice. Cielo was the reason I booked with Public storage, not only did she provide an amazing tour but she showed me prices etc. On moving day I met Anay who was very friendly and helped guide the movers and I. Would highly recommend this location. The location is well kept and it’s easy to access the gate, parking was easy and available whenever I come to this storage facility.
Cielo me ha recomendado la mejor opción y la mas conveniente para mis necesidades.
I recently had a fantastic experience with Public Storage as Cielo and Anay went above and beyond to assist me. Their customer service was exceptional, and they were incredibly helpful throughout the process. I am thoroughly pleased with the service and would highly recommend this location to anyone in need of storage solutions.
Muy buen lugar muy limpio Seguro muchas cajas para la venta e parqueo Super grande tienen carritos para llevar las cosas para arriba ya compré mi casa me voy pero fue un placer
Cielo was so helpful and kind! Happy with my reservation experience.
Customer service was great .
Great experience. New system is great. New app is great.
Cielo was very helpful. Clean excellent service and clean facility.
Buena y emorsa buen attencion.
Amazing!!! Cielo was incredible with my reversal as I accidentally rented my unit at the wrong location and then I asked if I could switch to this location and she was able to help me with the whole process in such a timely and efficient way.
Buen lugar seguro amable atención por la señorita Cielo es el nombre de la que me atendió
Previous renter who returned because of the excellent customer service. Coincidentally, the customer service hasn’t changed! Thank you Cielo!!!!!
Amazing service. Cielo was great! Happy, with a smile, eager to help us.
Cielo fue muy amable conmigo y com Mi esposo y y Atencion excelente también ella me ayudó para inscribirme para trabajar con Public Storage buen servicio gracias cielo
Muy limpio y muy amable. The security is great. The bathrooms are always clean. You get what you pay for.
Excelente servicio de cielo y siempre tiene el lugar y en los baños limpio huele bien bonito el lugar y tú pagas por lo que te dan.
Awesome store facility! Super easy, clean and Cielo was extremely helpiful.
Cielo terminó de ayudarme bien rente en la us 1 y anay nos AYudo.
Cielo ayudó a mí y a mi hermano conseguí el mejor precio en otro Public Storage porque necesitábamos un precio mejor porque está la cosa dura gracias cielo por tu servicios .
Buen servicio cielo me consiguió un lugar con el mejor precio y fue arriba de lo normal muy contento con los servicios de ella yo quería rentar con ella pero me consiguió otro lugar con mejor precio porque estamos apretados
Ms. Cielo is wonderful at this location and made my experience amazing today. I came in with a unique request as I utilize a storage unit in Phoenix, AZ which she was able to direct and assist with. She was very clear, and created an easy memorable experience.
Great service with Anay and Cielo they helped me alot.
I highly recommend cielo she’s the best she keeps the place clean and safe. I deeply appreciate everything she helped me. Thank you so much for your hard work and dedication🙏🏼
Many blessings😘
El edificio muy limpio y Cielo muy atenta.
Súper atención y paciencia. Especialmente la señorita Anay me encantó te explica todo detalladamente 👌👌
Cielo was very friendly and helpful. Spaces are kept very clean.
Great customer service!!! Anais helped me very much great experience with them!!! Definitely recommend:)
She’s been the best help she explained everything , if it wasn’t for her I’ll be lost I. The process , thanks !
Cielo la mejor. Siempre en la oficina y le tengo confianza. De Yadira y Oscar.
Cielo is amazing. She goes above and beyond. We went to het Because my unit was in another area. She was very helpful helped with my information.
Cielo is fantastic to work with and was very helpful. The storage unit we were at had nobody to help us came to the nearest one and cielo helped us right away. Extremely helpful. Makes things happen.
Cielo is very helpful with her customers and helped me get a better price for my units
El lugar siempre limpio y muy Seguro Gracia Public Storage
Cielo atiende los clientes muy bien y ella se preocupa de la seguridad de sus clientes y también tiene uno de los mejores lugares limpio y siempre trata de ayudar a la gente con sus precios y ya😉
Anai is excepcional representative and very professional in her Work . Thank .
She gave an great customer service and find me a very good price. 👍
Cielo me dio buen servicio muy limpio el lugar y muy intenta en y me hizo reír
Property manager was great! Gave awesome details about the space and answered every question perfectly.
Amazing customer service and extremely helpful.
Cielo was such an amazing associate and gave me my return for my boxes when another store rejected giving it to me. She went above and beyond to find the exact invoice from the date I gave her and refund me. She even helped explain how I could use my new boxes and bubble wrap to effectively mail and maximize space in my car for moving. I appreciate her kindness and honesty because it’s been such a hard time in my life. She was definitely the highlight of my day.
Cielo dio cielo me dio muy buen servicio y me consiguió mi consiguió un precio mejor en otro lugar y fue muy atenta. Lo hice todo mal
I have been a customer of Public Storage on S.W. 40th Street in Miami. They are the best! I have had many different storage units for business and pleasure. Cielo has helped me and my employees in so many ways! -W. Brady
Terrible experience. No one is on site. On the phone no one answers and I can't reset my password on the app because it says that my phone or email is non existent.
It is so hard to get to interact with a person on site on the phone or through chat.
I hope I just need to keep things for a few days there because the service has been not ideal.
Cielo was wonderful and very helpful. Will definitely be recommending the location to friend and family.
Great service with Cielo- however had to combine 2 units into one because rates keep going up.
Awesome facility... super clean cand great staff. Cielo and Sebas are friendly and very customer service oriented.
Cielo and Sebastian were very attentive, gave us good customer service. However, the system crashed two times I could not do the rental. They tried it on their phone. It would not go through on my phone would not go through, but Cielo was persistent and got the rental done excellent service
Cielo es wonderful girl very attentive y servicial. The best person i have ever seen that works so well.
Cielo was very helpful. Friendly and professional service :)
Cielo was great!! Incredible service and attention. Very quick
Cielo was so great and helpful! Very kind and helped us do our rental. Thank you!
Best experience ever!! Six stars and very clean place.
I want to say that this place is kept very clean thanks to Cielo who is an exceptional property manager at this location. Unfortunately the prices kept going higher and higher and I never received previous notification of the increase. After two years I had to move to a different company.
Excelente servicio, la Sra cielo es muy atenta
Me encantó los servicios de cielo eres muy buena gracias
Limpio y rápido atención.
A quien convenga, estoy muy agradecida, por Cielo en la tienda Bird Road y la 71 avenida. La recomiendo, porque ella es muy buena recepcionista, y me ha atendido excelente, cada vez que necesito pagar mi storage. Es muy amable y excelente persona. Quien quiera ser atendido por ella, es muy linda persona.
Sandro was a great help.
He is very knowledgeable.
Very nice place, very clean, Sandro was very helpful with everything I needed. Recommended.
Amazing service. Cielo has helped us from the beginning of our initial booking. We were in need of an additional large unit for moving necessities and she was able to find us a unit on the spot! She has been great and super helpful. She is always happy and willing to help all the customers. Always smiling and positive attitude. She is great to work with.
Cielo me atendió super bien, me explicó todo rápido y eficiente ! Love it
Very helpful. Fast and easy rental. Sandro helped us a lot. Explained everything and also helping with all the new app details. Superb service!
Buen servicio y cielo y me escucho a lo que yo quería porque no quese el lock. Ella entiendo.
The place and staff are awesome. My hats off the Cielo, she does an awesome job. The place is always so clean. In the 6 years I have been using the storage unit it has always been super clean and they are always friendly.
Cielo fue muy buena en conseguirme un precio barato en otra tienda mendas servicio fue por encima para ayudarme
Cielo muy buena y el lugar lo más limpio. Parqueo muy grande. Muchas cajas para la venta👍
Clean place and nice lady.
cielo helped me and did my rental at another location to assist me in getting my unit that same day!!! Very Efficient, helpful and customer service! I got my rental unit at other location and did not give up until I obtained a unit!!!
Cielo, is always available to help me with any problems. She is always making sure that everything is clean at this Storage.
Cielo gave us the best service she goes above and beyond to help her customers and she truly cares she is an asset to your company and thank you for having her here
Cielo es muy buena en su trabajo me ayudó con mi cuenta para rebajar el pago y es muy atenta gracias Por eso es por tenerla cielo aquí
Celio always looking out for my best interest
Buen servicio y 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌠✨
Muy limpio y cielo muy atento.
Rente aquí más ante el más limpio lugar.
I’ve been a customer here for over 5 yrs and dealing with Cielo all this time
Never an issue, they always accommodate as best they can and if not they guide you in the right direction
This place is safe, always clean and very well protected
Cielo was remarkable at helping me resolve an issue. Thank you!
Me antendio el señor Mike y fue una attention increible muchas gracias por su servicio
Great location!! Awesome staff.. clean!
El parqueo es súper grandeEl lugar muy limpio y buen precio
Cielo runs a tight ship and maintains a clean and orderly business. She took care of all of my questions/concerns, helped amend an issue on my mother’s account, and all with a smile and such a lovely demeanor. Would give her 10 stars if I could!
Great costumer services. Friendly and clear guidelines. Thank you
Office employees always more than helpful and friendly.
Clean and secure space. Stored there over 2 years at this location. Excellent service- Cielo always so helpful - she works very hard.
Great storage site. Clean. Prices did go up so unfortunately have to leave. Other than that great service.
Excelente atención de parte de Cielo.
Súper recomendable el espacio y muy limpio.
Sin dudas volveré cuando lo necesite.
2nd time renting here either Cielo. She really cares and is humorous and does not mind to put you at another location to help you. She will even do the contract for other stores. Awesome service.👍🏼
Cielo
Provides outstanding service she will be missed. Renting with her 12 years and I highly recommend because she cares and keeps the place clean .
Everything was good would recommend to college students.
Cielo is great she has rented to me in the past. I thought she had the promotion but did not and she found me a promotion and better price at a closer location 😁. I am sad I cannot be at her store but her services are always 😃 great thank you.
Excelente customer service …. Nd very clean unit
Great service, clear info. Highly recommend this Storage Unit location. Sandro and Cielo are fantastic.
Super lugar limpio y venden mercancia.
Cielo helped with every question i had. Thank you. Very helpful.
Cielo was really professional and helpful
Cielo was great customer service and very friendly! Place is super clean and up kept. Cannot ask for a better storage compared to all other storages in Miami! Thank you!
I paid my full monthly bill on time and I declined to continue the $15 insurance. Then they charged me $27 late fee. Late fee???
I end up giving him $40 cash and told him to keep the miserable change.
I am a military retired. VETERANS, STAY AWAY FROM THIS STORAGE. They have not even sympathy for our service and sacrifice for our country.
Would giver her 10 stars and raise excellent customer service.
Cielo was very helpful nice person and friendly excellent customer service
Cielo accidentally put no bad service but that us nor so she did everything right to accomadate me and my husband. Thank you Cielito.
Cielo is very very good at this place😊
Great service. Sandra & Cielo were outstanding with the service and information!!!
Cielo was very helpful the regular app was confusing to do erental. The app is not working she showed me how to use regular code.
Thanks to Sandro, who has been very polite & put me at ease.
Cielo, the on-site manager, provides great customer service! The facility is kept clean, organized and is easily accessible. Highly recommend!!
I've been a customer at Bird Rd and keep coming back because Cielo is always available to help and she maintains this local perfectly clean and comfortable. Unfortunately there is nothing available here bit she made some calls and found a great price elsewhere. I wish I could stay here but it has been getting pricey. I will keep checking...thanks Cielo!
Cielo is one of the best workers! She helped us find lower prices at a different location due to the fact it was a little too high here. We have rented with her before and she is always a pleasure and extremely helpful!
Cielo is the most helpful, customer service oriented person I’ve meant. She is a great asset for the company. Thank you for several years of pleasant customer service!
Cielo me ayudó a conseguir un lugar para mi mamá con mejor precio fue muy atenta y me ayudó mucho
I had an awesome experience with Cielo, it was such a great service. I felt very helped!
Mejor cielo que a convido. Fue arriba de lo normal barra ayudarme. La recomiendo.
The Puerto Rican lady sky was fun to work with she really , really she treats people like family and has a great sense if humor. She simply put was great would recommend.
Cielo is the best. She took such good care of us and made us feel so safe and secure. She works so hard. Thank you so much for making this a great experience Cielo! I will highly recommend her!
Cielo was fanstastic, super attentive and a great relationship with her. Made me always feel like family .
Excelente lugar y precio.👌
Limpio y parqueo es súper grande y muchos carritos para mover muebles.
Cielo was a heaven. Helped us a lot.
Cielo is great - needs double coverage.
Cielo has been my store to go to but she did not have a special or the price I needed. However as always, she took care of my needs and she has always been that way. Thank you for your services.
Fui a la tienda de la 84 la muchacha no me podía atender vine a otro Public Storage si ya no me ayudó hacer toda la renta en la 71 30 de la Southwest 40 fue muy amable y atenta gracias
Cielo is nice and funny and she helped me a lot
Buen servicio y grande parqueo y limpio cielo me busco el precio más económico.
Cielo es la mejor,fue muy amable y atenta,me ayudo a escoger mi mejor opción, ademas que me enseño y ayudo con la nueva aplicación para que todo fuese mas facil para mi.... Muy recomendado este lugar, todo limpio y ordenado... si se pudiera dar 10 estrellas la daria... Gracias Cielo
Cielo fue muy buena y amable.
6 stars if you had it. Wonderfully pleasant Cielo was to deal with. She saved me $$$$$. She laughs and it makes me laugh.
fast service clean place. cielo was nice
Great experience with Cielo and Clean. She dies everything to go above and beyond to help customers.
Very easy process. Loved it! Cielo provided excellent customer service.
Cielo me ayudó buscar otro Public Storage abajo con buen precio en otro lugar buen servicio gracias
Muy limpio. Bien chévere.
He ended renting for his customer at another storage. Cielo sent me to Tessy’s Property. I am a mover looking for a better price for my customer. Cielo was very nice and 100 percent great in helping me. Highly recommend her and Public Storage. She went above and beyond for my Customer Mrs. Gall.
So your facility was excellent but price and increase became to high for my budget. It is not as nice as this storage but 1/2 the price.
It was really easy to set up. Great customer service!
I’ve rented here before and the service is excellent. Cielo is nice and helpful! I recommend this storage to anyone!
Cielo la mejor me rentó en otro lugar con buen precio. El lugar de ella un poquito mas alto y no tenían ofertas. Mi hermana me recomendó. Súper limpio buen servicio.
Me and my husband have rented here for many years the service and place is great but the pricing is to high. Found a better place with a better price closer to our office. Thank you Cielo and Sandro for all your help.
She was very helpful when I needed help Thank Cielo.
I went with Public Storage down the road because i saved 75.00 it is nice here but i have save $$$$$.
Super nice rep at Public Storage, her name is Cielo! She did the entire rental process for us for another Public Storage facility and was willing to stay to help us while she was on her way out to take her lunch. She is amazing!
Amazing staff Sandro was very helpful and the process was very easy I recommend to everyone to use this location! A happy customer
Sandro was helpful and stayed past his scheduled hours to help me
Quick and easy! Sandro was amazing help!
cielo at the front said her elevators were down and she was SOO kind to help me find any other location with amazing pricing, she went above and beyond and i could not be happier! highly recommend 5/5
No problema, muy limpio 🧹 y seguro y la señora Cielo muy Armenta me voy porque encontré me casi. Recomiendo este lugar a cualquier persona.
Cielo me ayudo a ir a la calle ocho para mejor precio. Buen servicio la gente ya no le importa ir arriba para ayudar
Place us clean 10 stars. Cielo was very helpful.
Cielo was very helpful with info about a location in Davie
No one was able to take care of me so I was sent to Cielo at 7130 Bird Road and she was awesome and stayed late to do my rental. Thank you. Cielito.
Cielo ayudo mi familia y ahora a mi. encantada. muy bien
Great experience. Got all the information and helped me find an even better deal at another Public Storage. Would recommend Public Storage and Cielo, to anyone.
Cielo me ayuda y yo rente aquí más ante muy limpio pero ella me consiguió un precio mejor con la oferta del peso. Aquí subieron.
Cielo was very helpful and for my budget she found the right place with Tessy. At another location awesome service and great humor her and the other manager we’re great and they have a new app she showed me how to use her and Sandro are great😋
Great service for me and my son. They helped setting up a reservation for a different location to make it easy for us to rent.
I would love to thank Sandro for helping me out with my app. He was so patient and guided me how to use it. He even helped me reset my password since I forgot it! I would also love to thank Cielo. She is a wonderful hard-worker and is lucky to have a coworker that shares that quality. My accolades goes out to both Cielo and Sandro!
Servicio muy bueno me dio Aqua fría y un regalo muy limpio y atenta.
This is my second time renting at public storage ; I returned because of the smoothness of the process. Cielo was a great help then and happy to return today and find her helping again! Great deal!
Very happy !
Nos mudamos para Jacksonville Florida Miami los precios muy alto. Buen logar pero no tenemos que ir.
Cielo was a HUGE help! Great place for storage
I highly recommend this particular Public Storage for all your storage needs. The staff is wonderful! Especially Cielo, Public Storage Manager. They are honest, accessible, and really care about their customers. The Facility is clean, well kept up, and secure. The access hours are very generous, and they have in-person office staff who are there to assist you. If you need storage space, this is the place! Public Storage at 7130 SW 40th Street (Bird Road) in Miami.
Cielo is absolutely wonderful; she is so personable and cares for her customers like they are family. She is considerate and kind and very helpful. Also, this place is very clean. Cielo is a great asset to your company; you are fortunate to have such a good employee and customers are fortunate to have her as well.
Excellent attention and price I feel like I’m at home.
Cielo is the sky of this Public Storage. She is awesome. Great service she did my rental at another location from her location in 84 street. 👍
Sandro was a great help. He is an asset to your company. Very good employee.
Cielo was amazing! She made everything easy and smooth. She was professional, knowledgeable and courteous. Thank you, Cielo!
Great place , amazing staff and attention all clean inside the units I recommend 100%
Cielo was very helpful at this location. I only speak Spanish and I am not good with computer. She helped me find a location close for me in the North West.
Cielo buen servicio. Limpio el lugar.
Cielo es muy atenta y en verda se preocupa de la gente y escucha .
Sandro was very informative and helpful to set up my unit.
Also, I spoke to Cielo, very helpful.
Magnífica atención en todos los sentidos. Gracias
Cielo was great help. from start to finish great customer service, and great sense of humor.
Excellent Customer Service from Cielo at the front Desk. Very clean Storage Facility
Very clean and place. Cielo is one nice Manager and funny very great to speak with.
Wonderful storage space. Perfect location and spotless units. Feels very safe. Sandro at the front desk provides excellent service and knows all the details of each unit! Highly recommend. Thanks, Sandro!
Excellent service provided by Sandro, very professional and attentive. Thank you.
Excelente servicio y estupenda atención
Muy buen servicio todo organizado y limpio com muy buena atención al cliente
I could not do the e rental so Cielo made it easier and guided me through the process in store because I needed a storage close to elevator and she helped me with the payment process. Clean facility
Great place nice and clean. Leaving no longer need storage. Please try not to raise the rent over the 10 percent. Highly recommended
Cielo helped us get a good deal for our family. Great service.
Un servicio excelente calos familiar y mucha seguridad del store.
100% awesome customer service from MS.Cielo
Very clean, great staff and good prices
Buen servicio y atención.
Cielo is the best !!!
This is a spotless place, great service and amazing staff!!!
Service at public story was great Cielo was really friendly and informative.
Great facility. Loading dock and awesome service! Very very clean!
Cielo was so nice and helpful, for some reason my code wasn’t working and she explained me everything in detail! Great employed
My mom has had her things in storage at this location for 4 years. Today I was helping her downsize. Cielo helped her today and was very professional and went the extra length to help us in everything we needed! Highly recommend her, she always makes sure we have best price.
Sandro responded immediately, and Cielo helped get everything set up!
Buen servicio y muy divertida. Buen servicio.
No complaints Cielo was very kind. We are leaving but will recommend.
Cielo was amazing in helping us get our storage unit, very professional and kind. I recommend public storage.
Mi amiga Desiree Johnson renta en public storage Bird Road y Ciele nos atendió como siempre lo hace por muchos años. Su trato es excelente y sobretodo muy profesional .sta empleada es un encanto y todo el público siempre la alaga y aprecia su trato.
Cielo was extremely helpful in addressing my concerns regarding my account. She genuinely cares about her customers. I have witnessed her excellent work performance first-hand. She always maintains the storage facility neat and clean, which is very important. She is an asset to your company.
Cielo la manager ayuda mucho siempre disponible. Me ayudo a bajar la cuota mental en 3 meses y me aconsejo en 3 meses desacerse de muchos papeles y dismnuir mi storage de tamaño y precio. En 3 mesesnen vez de irme. Ajustandome al presupuesto.
Gracias Cielo
Perfecto servicio. Gracias Laz.
Cielo was so great!!! Super helpful and kind!
Cielo help us to down size our unit to save us money becomes the prices are extremely high. I love to work with her because she is always so kind and helpful person with the best service .. thank you so much !
Cielo is so great. She helped find exactly what I was looking at the lowest in town. She guided me and made this stressful process for me so easy. Love you Cielo
Cielo was very helpful with my moving out process. Clean facility, climate controlled units kept my furniture in good shape and clean. Leaving my unit because I’m moving to a new state.
Ha Sido una buena experiencia de rentar un storage. Cielo fue muy amable y profesional.
Curling was very friendly and provided great service. We already vacated the storage unit after having it for 2 years and we never experienced and issues. Very satisfied with our experience.
Primeira vez que alugamos um depósito e foi uma grata experiência. A gerente da propriedade foi muito atenciosa e fez tudo ser organizado de forma fácil e bem explicada. Nada para reclamar…
Cielo me encontró un lugar cerca y mejor precio.
I had a great experience. It was white glove. Cielo was wonderful she quickly called us and walked us through the full process. The location was also great. It was clean and spacious. I highly recommend.
Cielo was outstanding! Helpful and knowledgeable. She gave me a tour of the place and explained everything. The place was very clean and appealing. My friend referred me to this one and this one only. Very pleased!
Cielo sent me to another location with a great rate. She provided amazing service and I highly recommend this location.
The best. Cielo is the best she helped out big time for me and my God Father. Clean and awesome service.
Cielo helped me with my online e-rental. Customer service online stated that the 5x5 units were like 8ft tall as well and when we arrived to my public storage unit….. it was super super small. And it was not what we visioned when we got here. But cielo helped me transfer to a new unit so quickly and explained 5x5 is a 5x5x4 locker… she was so helpful with our transfer and now we have a 5x10x8 !
Customer service has to be specific in explaining the details when it comes to a client renting a unit like cielo!!
Great place! Very clean and good condition. Cielo and the rest of the staff are fantastic!
Buen logar y limpio pero los precios tienen que bajar.
Great place stored here any years but inflation has caused me to leave
Cielo Rodogies was wonderful. She is very helpful and explained things for me.
Good price and I was here before Cielo told me to come back for a unit I did and got a better price nice unit and clean. They have very good deal on buying many boxes 😁
Cielo has helped take care of all my needs while being a tenant at Public Storage Bird Rd. The facility is always impecable and Cielo is both knowledgeable and service oriented plus she has a great sense pf humor. I am going to miss her !
Muy atenta pero tienen que bajar los precios el lugar limpio pero necesitan dos personas en la oficina.
Excelente lugar, seguro y la atención al cliente por parte de Cielo es increíble.
Cielo was so helpful!!! Thank you for the service.
Customer service by CLO was very helpful and wonderful. She was very accommodating and made with easy. Thank you.
Vine al public storage en la bird road y estaba esperando afuera y raul llego y me atendiio super bien me mostro el space y fue super super amable me encanto su energia y su atencion me explico todo , despues me atendio cielo q fue super amable y me ayudo a explicarme todo gracias it was a great experience thank u!!!!
Very smooth process. Cielo was the best and helped us choose the right storage for us. Highly recommend!
Cielo fue muy patients con Sophia y buen servicio.. muy limpio y great app.
Buen Servicio excelente 👌
I wasn’t able to get a storage unit at the facility, but Cielo was a gracious hostess and was able to connect us with her colleagues within the organization and get us connected with exactly what we needed!
Great clean location. Was easy to get a storage locker with no hassle or pushy tactics. Cielo was the best!
Cielo was amazing! Helpful and personable! Thank you for all of your help!
Excellent service and I hope this lady will be here many more years. Cielo was our Mgr.
Cielo got me the best deal on a different location. She went above and beyond.
Cielo was great help and she was very nice to talk too
This is my second time here, and Cielo was here with a great customer service. Good thing she still is. The place looks very nice and clean. I'm very happy with Cielo service.
We were helped by Cielo and she is wonderful! Highly recommended, very close to palmetto.
Una atención superrrrrr buena !!!! Un porquito caro , y una limpiarla de hotel 5 estreńas
I have been a customer since 2019 and have nothing but amazing things to say about this Public Storage location. Cielo, has always been extremely professional and constantly provides excellent service to every customer.
Great experience! Keeps the property very clean and taught me how to use the app. Highly recommend!
Very pleasant and clean storage. I would recommend it!
Great help very knowledgable and very nice
Awesome, easy, rental experience, Cielo was great, and all was shown and explained in a very professional manner.
Huge shout out to Cielo! She is an absolute pleasure to work with! She helped sort out account updates for our non-profit’s unit and answered all of our question. You’re in good hands with Cielo at Public Storage on Bird Road!
Terrific got me a better deal and very socialable. Thank you Cielo.
Great location! Clean! Cielo was very helpful! A+
Wonderful. Very, very calming and reassuring.
Will recommend to everyone
Fabulous and a very helpful lady. She helped us rent at another store less in money. With Tessy at a new location. The best highly recommend Cielo at 7130 sw 40th street.
The Public Storage at Bird Road and 71st is the best. They are so helpful. Tons of packing materials and so so clean!! Cielo is awesome! She is so friendly and she takes so much pride in her work. I have been in so many times lately and it’s nice to be greeted with a friendly face who is willing to help and give advice!! Highly recommended to use this location!!
Celio Rodrigues is outstanding, but we have left public storage because the rent has become untenable.
Moving is never fun but this storage facility has been a breeze to work with, is very secure, and accessible. Plenty of space in the parking lot and the whole facility is very clean.
Really good customer service, Cielo helped us. She was very helpful
Muy limpio y excellente attencion. 😁 hoy me fui 6/30 porque subieron los precios muy alto y quiero poner est en mi opinión
Can always a Public to help me used different ones and this location. Very clean.
Mrs Cielo was very helpful and patient with me. She took her time to show me the storage unit and how to upload the app. Excellent customer service
I've been in business, in film production, for nearly 20 years. I have dealt with all sorts and kinds of people, but I have never come across someone as professional, receptive and knowledgeable as Miss Cielo, this afternoon. She knew exactly what I wanted before I finished my sentences and I feel she is an invaluable employee for your company. I can only say thank you thank you thank you, for having Ms Cielo on staff.
Mejor servicio de Cielo. Lugar y me enseñó todo lo que tenía que hacer para entrar el lugar si quiere buen servicio habla con ella ella está en la 7130 Southwest de la 40 calle. Ella me hizo la renta en otro lugar que queda en la 136 avenida
Our family has several units rented at this location. We love the ample parking and location. Cielo is very helpful with all our needs.
Cielo gave us great service sent us to Tessys store did rental for us with best prive. Ya
Great facility! The near year i had my stuff here never had an issue. Cielo helped me get my unit and also helped me when i vacated. Highly recommend this public storage!
Cielo is Very friendly and informative . Made the process very easy. Thank you
Cielo no busco el mejor precio y no hizo el contrato para la otra tienda y no ayudo con el app y con todo.
Thank you Cielo for the great job helping me today
Rápido servicio y muy muy limpio . Recomiendo hablar con. Cielo.
Was there for over six years and a couple of years in a prior stint. It’s a great, secure and clean place and the customer service. The prices are getting a little out of control increasing every year. However, its still a great place to store your stuff. Cielo is a wonderful manager.
Clean facility, amazing staff always willing to assist when needed. Cielo made sure my closing of the account was smooth and painless. One thing PS should consider is their high prices, especially during these trying times we’re in.
Sujeidis is very helpful and super nice made my whole process easier
The service at this place was amazing. Daniel found the best solution for us. The place is neat and clean.
I highly recommend this Place.
Good place, clean and well ventilated, staff is very attentive, and professional. Price is a little bit high,
but overall is a very nice storage
Very nice and friendly person her name is cielo rodrigues the place is nice and clean
Amazing service. Great location.
Cielo was great. She was attentive, courteous and professional.
Cielo is great! The location is always clean with lots of carts !
Cielo muy buena y muy limpio el lugar. Y ella siempre trata con respecto y ánimo.
Cielo was so helpful- she helped us set up the storage before we moved down to Miami. When I needed a second unit, she called me when one was available on the same floor. When the moving truck (18 wheeler) came to unload, she helped them when they couldn’t use the docking bay. BEST SERVICE EVER!!!
Cielo was very helpful and patient.
Cielo, was amazing. Was able to take me in at last minute and completed my rental. She was also extremely knowledgeable on the app services, which makes it super easy to keep track of your account.