Public Storage Self-Storage Units at 12625 SW 137th Ave, Miami, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
4'x5'Online only price$ 43/moSmall 4'x5'
$ 43/mo $57Best Price Label1 unit left!
- Climate Controlled
4'x5'Online only price$ 45/moSmall 4'x5'
$ 45/mo $60Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $61Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x4.5'Online only price$ 78/moSmall 10'x4.5'
$ 78/mo $104Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 78/moSmall 5'x10'
$ 78/mo $104Best Price LabelHurry!
- Climate Controlled
10'x5'Online only price$ 86/moSmall 10'x5'
$ 86/mo $114Best Price Label1 unit left!
- Climate Controlled
10'x5'Online only price$ 89/moSmall 10'x5'
$ 89/mo $119Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x4'Online only price$ 92/moSmall 10'x4'
$ 92/mo $122Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 115/moMedium 5'x15'
$ 115/mo $153Best Price Label1 unit left!
- Climate Controlled
8'x10'Online only price$ 123/moMedium 8'x10'
$ 123/mo $164Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 124/moMedium 10'x10'
$ 124/mo $165Best Price Label1 unit left!
10'x10'Online only price$ 129/moMedium 10'x10'
$ 129/mo $172Best Price Label
- Climate Controlled
10'x10'Online only price$ 141/moMedium 10'x10'
$ 141/mo $188Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x10'Online only price$ 147/moMedium 9'x10'
$ 147/mo $195Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 192/moLarge 10'x15'
$ 192/mo $256Best Price Label1 unit left!
- Climate Controlled
10'x25'Online only price$ 379/moLarge 10'x25'
$ 379/mo $505Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Miami
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
Southwest Miami Storage Units Near Miami Executive Airport
This southwest Miami Public Storage is located at the intersection of 137th Avenue and 128th Street.
Adjacent to Miami Executive Airport, this facility is easily accessible from the Don Shula Expressway and the Ronald Reagan Turnpike, as well as Krome Avenue and 88th Street, depending on which direction customers are coming from.
A 5x5 unit is a great spot for easy storage near the airport for travelers to store documents, office equipment or a few boxes of personal belongings.
Four miles north of Zoo Miami, residents in The Crossings, Kendall or Three Lakes can use a 10x20 unit to empty out the garage, or a large 10x30 unit to declutter everything in a crowded bedroom, living room, kitchen and more.
This location offers a large selection of indoor, climate-controlled storage units, as well as a number of outdoor drive-up units. There are rental parking spaces for cars, trucks and SUVs, as well as enclosed units designed for vehicle storage.
Open 7 days a week with a professionally trained staff on site, this Public Storage takes great pride in providing customers in eastern Miami-Dade County with cheap self storage units.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 573)
Muy buen servicio de Lisette
Lissette was amazing!!! Very helpful and made my experience smooth!!!
Lisette was a HUGE help. She's amazing. I highly recommend this location and asking for Lisette!
Lissette was amazingly helpful. She answered all of our questions, her customer service was top-tier, and she made the process very simple to understand.
We are renting 2 units due to a hardship move. We were late in payment and we knew it. We are sorting out payment and fees and we don’t shy away from our financial responsibilities. But the way Lissette, the property manager treated my wife, was short of criminal. She is extremely rude and threatening. I don’t think treating your clients like trash is a policy of Public Storage Corp. Someone needs to address this issue since it is not an isolated incident
Excelente servicio de Lissette muchas gracias por toda su ayuda e información
Buen servicio de Lissette
Buen servicio de Lissette 👍
Excelente atencion de Lissette
Excelente atención de Lissette
Lissette was great help today. Definitely recommend her she was kind enough to help me reserve 2 units last minute.
Highly recommend public storage. Love the staff member Lisset she was very polite and very helpful she’s a very caring person.
Muy excelente servicio atención de Lissette gracias por su atención
Excelente servicio de Lisette muchas gracias
Quiero agradecer el excelente servicio de Lissette, siempre buena y muy atenta, el edificio siempre muy limpio
It was a pleasure speaking with Lissette at the counter everything from the greeting to the payment to confirm my unit….
Lissette is helpful and a pleasure to work with.
Buen servicio de la señora Lissette muchas gracias.
Exvelente atencion e information de Lissette, recomiendo mucho este lugar
Excellent service!! Very , very good!! From Lissette
Hola, muy buena experiencia con la empleada Lisset , muy amable me ayudo con todo lo que necesitaba recomendada 100 por ciento gracias
I rented a few parking space from Public Storage for a few months, but I had to move out early due to unforeseen circumstances. Despite leaving the parking space before the end of the rental period, Public Storage still charged me for an entire next month's rent. When I reached out to customer service to dispute the charge, I was met with unhelpful and dismissive responses. They claimed that the rental agreement stated that I would be charged for a full month because I moved out right before the billing was set to drop and charge my card, I had no recollection of ever seeing this in the contract. It felt like they were intentionally trying to take advantage of me and charge me for a service I didn't receive. When I disputed the charge with my bank, they sent my account to collections. This experience has left me with a negative impression of Public Storage, and I would caution others to be wary of their billing and customer service practices.
Lissette great customerservice very knowledgeable will come back again
Excelente servicio de lissette
Millie was so sweet and kind very helpful great customer service!!!!!
Lindo servicio de Lissette me ayudó mucho a tener la bodega correcta gracias
Excelente atención de la señora Lissette
What is the monthly cost?
Excelente servicio de la señora Lasseter. Ella es muy amable.
Lissette was taking care of me today when I ask for rent storage and she answer me everything I need to know best customer service ever!!!!!!!!!
Lissette was great helping us out to choose the perfect unit for our needs. She’s awesome, thank you Public Storage
Lissette es la mejor me ayudó en todo no sabía cómo hacerlo fue de gran ayuda para mi mas siendo mi primera vez que rento
Excelente servicio...ella es muy amable..
Lisette was very nice explain everything she was very helpful
Estuve renta do un espacio y gracias a Dios me atendió una muchacha super preparada y profesionalmente tuvo respuestas para todas mis preguntas. GENESIS SUPER SUPER TU ATENCIÓN OJALA Y TODOS LOS TRABAJADORES FUERAN COMO TU.
Necitaba un lugar urgente, la senorita Lissette me ayudo a encontrar el lugar perfecto
Muy buena atención de la señora Lissette se tomó todo el tiempo para ayudarme
Lissette was very helpful and accommodating in getting me into a better storage unit for my needs. Definitely recommend anyone getting help from her.
Best customer service ever she’s so nice sweet and helpful.
Muy profesional el servicio y ayuda de Lissette. El lugar muy limpio y agradable. Recomiendo este lugar
Muy buena atencion de Lissette, siempre muy atenta y le gusta ayudar a los clientes
Excelente servicio, la Sra Lisset fue muy paciente y muy agradable
muy buena atención de Lissette
Excellent service from Lissette
Excelente servicio de Lissette
Came by for price check and Ms Lissette, was super helpful, went above and beyond, professional and friendly and super super helpful. The place is impeccably clean. And a joy doing business with her.
Excelente servicio de Lissette
Gracias Lissette por su ayuda, el lugar super limpio y ella muy buena a explicar el proceso
Excellent attention from Lissette
Lissette is excellent in customer service. She was wonderful and very helpful in the entire process. I highly recommend this storage facility because of their service, location and excellent employees.
The employee who assisted us, Chiquita, was a wonderfully kind, attentive person who made sure all our questions were answered. A stellar employee and a pleasant experience all around. Would recommend Public Storage to anyone, especially if she's helping them. Thank you guys again!
Literally the best place to come, very nice person to person relationship. Shamika is very sweet, nice, professional and always looking a way to help. She is truly one of a kind.
Shamika was very professional and attentive when she showed my husband and I the storage we we got the previous day. It appeared that the person was not able to show us the space but Shamika was kind to do so. Thank you.
Hice un alquiler con la señora Lisette muy linda mi amable me explico todo el proceso muy bien recomiendo este lugar
Great experience and and very help on all my question
I loved my experience at public storage; lissette was a tremendous help and extreme sweetheart. she deserves a raise for sure. whoever hired her made a great decision. bless her
Lourdes was incredible went out of their way to help me when I needed to clear out a storage, close it and return a key. Wow, thank you so much!! Definitely recommend her for a promotion, she made the process easy and went above and beyond!! Thank you!! -Juanita
Thank you Lasseter for all yr help
Lissette was super helpful and and sweet. Excellent customer service.
Muy buena la atención de Lissette.
Excellent customer service. Lissette was so helpful and understanding. Very glad I came here. Recommend her 💯
Muchas gracias Lissette por toda la ayuda con obtener nuestro lease! :)
Shamika at the counter was very helpful and provided excellent customer service throughout my visit Wednesday 8/24/2022 at 1:07 PM. She was fantastic!
Shamika was great!!!! Excellent customer service. Answer all my questions very Satisfied with the service.
Very good customer service by Lissette thanks
Great Supportive Service from Lissette who all around knowledgable of costumer request and accommodations. Thank you for making it easy!!!
Muy buena atención, el lugar estaba limpio y olía bien.
The store manager, Lissette, is very responsible and helpful. She did great to help me move in and out.
Exeoente service from Lissette
Great place to rent and Lisset is the best she will make sure you get best customer service always.
Who has the time to review? Who has the time to write about exceptional service at such a nondescript place like a Storage Facility? I’ve made time. Nick at Oublic Storage is such a genuinely nice guy and makes the process very, very easy. Nothing is left to chance, all items are explained and understood, multi tasking and still helping, very, very thorough and just making the experience really great. I wish I would have used this facility earlier. Thanks Nick!
Maria was amazing, very pleasant to talk to and very knowledgeable and helped me get set up in quick time
My husband and I Came by today to get our first storage unit and couldn’t have run into anyone more courteous and professional as Malik! He set us up with everything we needed to get this ball rolling. Walked us to the units to see them and even to the access gate for further instructions! Felt very secured leaving here today! Go Malik!! Thank you!!
I recently had to get a unit and Malik Sabour was extremely helpful and informative.
We needed a place to store our stuff during renovation and weren't too sure where to go. We came here as a maybe option, but after talking with Malik we got recommendations and then explanations on how everything works. Very straightforward, helpful, and place is incredibly well-kept. We appreciate all the help, and I'll definitely be recommending to anyone else who needs it.
Malik is awesome! Quick and painless. App access is cool too.
Muy buena atención son muy cordiales el lugar es muy limpio con mucha privacidad y amplio se los recomiendo
Malik was a wonderful host. Amazing service and very friendly.
Malik is the best!
Best public storage in Kendall area. Super clean and well mannered staff. Malik in specific. Very helpful. I would recommend this location to anyone in need of storage space.
Maribel Súper Amable y Muy Calmada y Me Ayudó de Una Manera Excepcional..! Recomendada 100% Muchisismas Gracias!!
Daniel todo el servicio en esta localidad fue bien exelente gracias Daniel y a todos por su atención
I've been a Public Storage customer for several months in two different occasions. I'm very pleased with the storage spaces and high quality customer service,specially after meeting Maribel in the front desk,she's really very helpful and courteous.
Malik is the best!
We rented and paid on line. Given a code. Didn’t work in spite of trying it while on the phone with a rep. Called 15 more times, been passed around and finally after every attempt to get it rectified so we could move, we requested not to be charged for the days we couldn’t gain access to the unit, to which the store manager (whom we finally reached) said that “the code worked for me”, so no refund for us. Fortunately, we paid with our credit card, so we disputed those charges through them. They won’t be getting that money. We would have lost our money, had we paid with a debit card, so If you don’t own a credit card, I suggest you try a different company.
Malik was excellent he helped us so much 10/10 good vibes
Malik helped out a lot with the process, very helpful
Great service!!!!! So professional Maribel!! Thank you so much!
Malik was a great company and helping find what I was looking.
Malik, great service
Awesome service by Malik!!
Malik was great helped me quickly and everything moved smoothly.
Highly recommend this particular location. Good customer service. Malik was very helpful on selecting the right store, and very courteous. Keep up the good work Malik.
Millie muy profesional muy buen servicio muchas gracias por tu ayuda
Millie excelente servicio muy buena persona me ayudó con todo lo q necesitaba
We had a great experience, facility was always clean and accessible! Malik was very helpful with all the questions we had!
Pamela was awesome she was very very helpful and I'm so grateful for having her helping me out
Gracias Millie, Por Toda tu Ayuda Y Atención. Súper Limpio todo la recomiendo 100%. Super clean and professional, thank you Millie for everything!
Great experience, personnel are very responsive and attentive.
Thanks Malik! Helpful and informative, this location highly recommended
Thanks Malik for your great help today!!!
Muy buena atención de la señora Lissette recomiendo su servicio
Rente en este lugar hoy y la señora Lissette me ayudó muchísimo muy profesional definitivamente recomiendo su atención.
Lisette was amazing this morning she took care of me efficiently and very kindly. She is an asset to your company
Thank you " Malik" for all your help. Amazing customer service.
La atencion de lissette excelente recomiendo estw lugar y sus servicio
Estuve hoy con Lissette. Definitivamente la recomiendo tiene mucha paciencia para ayudar a la gente. Muchas gracias
Lissette gave me an excellent service.
Primera vez rentando y definitivo les r comiendo este lugar la atención de Lissette
Great service from Lisette! She was super helpful!
Excelente ayuda y servicio de la señora Lisette que l lugar muy limpio y la tensión de ella es divina muchas gracias
This public storage location is like none other. The employees are extremely courteous. In particular, Mr. Bryson Hall is extremely efficient, kind and helpful. I cannot recall the last time I came across someone with such amazing customer service skills. This young man will make any business a true success. Mr. Hall always follows up with all the clients to make certain everything is up to par and running smoothly. The facility is beyond clean and organized. I highly recommend this Public Storage facility to anyone looking to store their extra stuff that just does not fit at home!!! Thank you Mr. Hall. You are a true blessing!! Keep up the good work!
Im new in storage Im so happy with the place very clean excelente customer service from Lissette.
La señora Lissette es muy amable recomiendo su servicio
The most wonderful experience with Lissete so professional. The place super clean I so recommend to look for her.
Tuve unidad por mucho tiempo en este lugar, siempre muy limpio. La señora Lissette muy profesional y siempre atenta a ayudar.
Lissette was amazing and such a big help here! She helped us with everything we needed and we really appreciated her wonderful customer service. I recommend using this location for your storage needs.
Muy buen servicio y una exelente atención encantado se los recomiendo la persona a la que se puede dirigir lissette
Excelente servicio de Lissette muy limpio el lugar
This is my first time renting Lissette was very nice and helpful I recommend her services
Lissette was very great helping me finding the best storage that i need , thank you so much , God bless yall!!!!!
Very good customer service by Lissette I recommend this place very clean the space
Muy linda la atención de Lissette muchas gracias
Muchas gracias a Lisette ella siempre va más allá para dar un buen servicio
exelent service from Lissette. Thank you
Great place never enough carts😞
Lisette from this location is very helpful and extremely friendly , please make sure to see her .
Public storage was closed the Thursday before. During listed operating hours on the Friday at noon they had a meeting with and closed for it. Currently unable to use service. After they posted they would be opened at this time .
Great services , great customer service thank you
This is my first experience with Public Storage and it was great. Lissette, the rep, was very helpful and courteous. I would definitely recommend this storage to anyone.
Excelente servicio de Lissette.
Lissette was very pleasant and helpful with everything related to the rental process it is a blessing to have such a wonderful employee helping the customers .
Very nice place and customer service of Lissette.
Great service and clean place.
Rente en este lugar y recomiendo mucho este lugar la atención de Lissette fue excelente
Rente en este lugar la atención de Lissette excelente muy educada y profesional recomiendo este lugar
Just Rented un Thievy place I really recomend ir Lisette attention was excelente very kínd And nice
Rente en este edificio y la atención y profesionalismo de la señora Lisette muy buena
Exelente el servicio de Lissette el lugar muy limpio todo explicado con mucho detalle
Recién hice una renta en este lugar y Lissette me brindó toda su ayuda muy profesional recomiendo este lugar
Excelente servicio de la señora Lissette muy profesional
Excelent service and kindness of Lissette.
Excelente servicio de Lissette recomiendo este lugar
Excellent service and special attention. Great location.
We had great service here at Public Storage! Lissette was very helpful on our move our day. Other team members were also very helpful! We will definitely use this Public storage again in the future!
I have been a customer of this location for quite some time, the new manager, Lissette was extremely welcoming and professional. I am glad this location has her in charge, I will be sure to recommend renting from this location to all our friends and business associates.
I had the pleasure of working with the property manager at Public Storage. She helped me deal with my lost key issue. She was very helpful, friendly and accommodating.
Best customer service! Lissette was amazing. Very helpful. The only reason why we went with this company was because of her.
Thank you for making my storage available, professional staff . I would like to thank Lissette for helping me And explaining to me every step of the way. 🙌🏻🙌🏻
Very good customer service with Liset and she was very nice and very helpful she went above and beyond Always every time I come to the office she give me very good excellent service I recommend to rent and space here
I fee so very bad for my 70 years old ant, at this time of her life everything she had in the storage got damage due to rain leak, it happened twice and PUBLIC STORAGE is doing nothing about it.
We have been helping our aunt Elvira Rodriguez, she rented a unit and twice the rain damage all of her belonging including unreplesable items like wedding pictures, she is 70 years old and unable to replace her loss. After contacting District Manager they just completely ignore her.
! First time using this service and very happy with my selection .it been 7 months of great service!!!!!
It was amazing!! Tons of space maybe enough to fit my house. I also had great service for 7 months!!!
My sister Elvira Rodriguez rented a unit that was on the third floor, there was a leak on the roof and twice all of her items got wet, full of mold and ruin. According to Lizett the manager the roof was fix and there was not problem. They are very good collecting their monthly payment lets see how they are going to respond to all the damge created by the irresponsibility. They dont even deserve one star.
Bueno pero algo más caro comparado a los otros de su zona
Excelente servicio de Lissette
Llevo algún tiempo rentando en este lugar y la mejor atención de la señora Lissette
Muchas gracias al servicio de la señora lissette
Grate customer service
Amazing service ! Very helpful and very polite! Would definitely recommend.
Muy buena la atención de Lisette , excelente servicio, nos resolvió nuestro problema con eficiencia y con buenos resultados 100 %
Very grateful with lisset excellent service.
Lissette was super kind , sweet and helpful.
Lissette me dio un excelente servicio muy linda
Excellent service, the little in the front desk is such a good person.
Lissette was very helpful towards me! She Guide me through the whole process! Very recommend Public Storage and ask for pacifically for Lissette. Thank you so much once again :)
El Sr Lazaro me dio la atención adecuada y precisa
Alex senior was the best
Excelente servicio de Lourdes Y Lissette. Maravilloso customer service. Les recomiendo este lugar
Had great experience with Lissette and gave an overall performance and made me feel welcome.
Motorcycle storage?? Are there any storage units in Kendall, three lakes area? Thanks
Great customer service! Lisette and Lourdes were amazing and very helpful. I would definitely recommend this location!
Linda atencio de Lissette y Lourdes. They're were amazing
Lissette helped my brother and I out a lot when we went! She explained everything very well and was extremely nice and accomodating the whole time. Great experience!
Very straightforward process and ease of access to the unit. Lissette was very friendly and very helpful with the renting process!
Thank you so much to Lourdes and Lisette!!! Perfect team, great customer service. Lourdes knows exactly what she is talking about and helps you out so much. WOULD HIGHLY RECOMMEND!
Rente un despacio y la senora Lissette muy fina y linda. Recomiendo su atencion.
Excelente service from Lissette.
Lisette provided fantastic service and checked up on us during move out. Will highly recommend them again.
Exelente servicio de Lissette. Recomiendo este lugar.
GREAT SERVICE!! FRIENDLY STAFF from Lourdes and Lissette and Erick. HIGHLY RECOMMENDED!
Great help today from Lissette! Will definitely refer to my friends
Lissette is very friendly. Great customer service. The place is very clean. Great service.
Great customer service, easy access, affordable!
Muy buena atencion a el cliente Lisset y Lourdes fueron muy atentas
Hi just a quick thank you for my excellent experience last week during my unit rental. Mr. Lissett took excellent care of my rental needs. Gave simple an accurate instructions of the procedures to Maxine my benefits. Tks
I went to ask about prices and specials, and the lady who was in front ignored me completely as she did not want to attend me in a despotic and unpleasant way she treated me and the other lady named Lissete with great sorrow approached and asked me for many apologies For the treatment of the other lady with me, She dedicate a lot of time and step by step I clarify all my doubts with the process of renting a space, very sweet this lady, very treatable and very friendly all suitable to work with public thing that is not clear the other representative
I went to the public storage on 137ave and 126 st it’s a secure place,a lady called lissette gave me all the info and took time to answer me all the questions with a lot dedications,she is amazing THANKS LISSETTE
Lurdes y Lissete fueron muy amables con la atención al cliente - Matias
Received a promotional rate over memorial day weekend 2018; asked specifically if rate would change or adjust and was told that the rate would apply "as long as i have the unit" a few months later i receive a notice in the mail stating the rate is adjusting... I contact the District manager Katherin and she apologizes but says she is unable to do anything to correct the situation. Horrible business practice in my opinion and wreaks of bait and switch tactics. Update 2020; just received yet ANOTHER notice letting me know my rate is going up to $150. This from my promo rate of $80 not even a year and a half ago. I will be giving notice and moving out. Terrible company.
Great customer service. Super professional es. Lissette & Lourdes, Las mejores!
Lissete es excelente con el manejo de la propiedad, la información que presta al cliente y el servicio, muy agradecida con toda su ayuda. Excelente persona
Perfect Service! Lissette had been a great hep!!
Very helpful and friendly. Thank you Lissette for all your help.
We had the pleasure of having Guadalupe help us with the perfect storage! It was the last one left, she had great communication skills and went above and beyond for us. Excellent service.
Best customer service ever Lezzet is the best person on the job
La sra lissette muy linda su atención recomiendo este lugar
Nice service from lissette
Always welcoming me whenever I come to the storage. Very professional, good attitude, she makes you feel at home.
Let me just say Lizette and Gerson are the dynamic duo. I was in full breakdown mode when I arrived, and they calmed me down. They helped make the process smooth and easy. They were both very knowledgeable and mild mannered. I would recommend this facility to any and everyone.
Lissette was amazingly helpful, an angel who went out of her way to help us. We are extremely happy with her service. Lissette deserves a raise! Happy New Year!
Absolute worst storage rental company in the United States
Lourdes and lissette are the best great Customer Service
Good costumer service. Nice people. Great location.
Too expensive. Need to move from there.
Lissette is amazing. Thank you for your service.
Bad service and shady business practice.
Very Nice Service From Lissette!
Great staff and cleanliness is an A+++ in this place, customer service was great and fast process. Lourdes help me a lot and thanks to her customer service I send my dad to rent a unit for my extra things.
I arrived in Miami on the November 14 and had no choice but to look for a storage facility. I was greeted by Lissette, we made a contract very quickly and in Goes my stuff. Lissette was personable and very accommodating. She made this move easier and was very friendly! Thank you Lissette! Alberto Poveda
Have had unit for 1 year, storage facility is very clean and lisette provides exellent customer service.
Very nice customer service provided by Lissette.
Great customer service from Lissette.
Beautiful people , great customer service. Super helpful. 5 stars for sure Specially Lourdes and Lissette..
I just rented a storage space at this location and the customer service was astounding. Both ladies, Lourdes and Lissette were very courteous, helpful, detailed and thorough in their explanation and assistance. I received all the information that I needed to leave everything set for my storage space use, including the lock, the keys, the access code, and even a cover for my mattress that was suggested by them. I appreciate all your help and assistance! Thank you!
Amazing customer service, recommended 100% by the manager the other girl she did not have experience what she was doing and I do not know if she made or work by commission but from $174 I end up paying over $375.00 I liked the manager very help full the assistants she care more about how much money she was going to charge than customer service.
Lisette and Lily are very pleasant. They were very knowledgable and suggestive in helping us fulfill our space needs. It was really great working with them.
First time getting a storage unit and my experience has been great! When I came to the front desk Lilly greeted me right away and assisted me. She was very friendly (which is hard to find) and gave me different options that would best help my budget and walked me to the actual unit. I would definitely recommend this location!
Lissette (the lady who helped me) was very nice and gave me all the information I needed. It’s a very nice place :D 10/10 would recommend
We set up a reservation to store our tools in this place on a 10x30 unit. All went great until we show up on the moving date to pay and start the moving our tools only to be told they had rented out our reserved unit to someone 10 minutes before. All set up and ready and their answer was “sorry, someone walked in first” What is the point of reserving anything if someone can walk in 10 mins before you drive up and take your spot? We missed a call from them and immediately called them back and went the next day (today) to pay. Now everything that was planned changed and we have to leave the loaded truck loaded, in hopes of finding another place to unload today. I called, Michael answered, said he is a manager, (although I’m pretty sure, but can’t confirm, that Lisette is the manager) and he said “I completely understand the inconvenience but there’s nothing I can do” so clearly he’s taken his classes on handling angry customers. It’s very aggravating, we’re running a business and we have to plan things ahead of time to keep organized and this just threw a wrench into our week and our only delivery truck is now full of tools we don’t need and have nowhere to drop off. I would not recommend this place to anyone who has to schedule anything ahead of time. They will not hold your place, even for a day, after you’ve jumped through their hoops and made a reservation. Their lack of desire to accommodate and help a paying customer after what I believe is a clear lack of professional service to a reserved client tells me they are good and nice as long as you toe a very fine, unexplained line. We had phone conversations with this place and went in person, we were told to reserve, we did everything except answer the phone for a short period of time (couple of hours), and they never told us the reservation means“ you reserved the cost” their own words. This will cost us more than an angry moment it will cost of money to reschedule our trucks, the guys to move everything. Not nice. On principle we will not be using this company again for as long as we’re in business.
Lissette was amazing. She helped us out from biggining to end. Also helped us with every need we needed. Thank you. Lissette
Excellent Service and nice staff.
Lily and Lisa were amazing. Explain every single detail
Lilly was very knowledgeable and helpful and made everything easier.
Lily and Lissette were very helpful! They walked us through the process very kindly, thank you very much.
Muy agradecida con la atención de lissette. Muy profesional se tomó su tiempo a última hora. Muchas gracias.
I would like to recommend this place and Lisset she was helpful and very nice
Muy agradable y nice la señora Lissette que me ayudó en el día de hoy a encontrar un cómodo espacio para mi,Muchas gracias a ti y a la compañía de public storage
Muy buena atención por parte de la Sra. Lissette recomiendo este lugar
Great and fast service by Lily
Great service from Lilly, she was. Why patient with is in showing two units and made sure we had everything we needed for out move.
I've had a storage unit for 15 months and the monthly rental fee just increased again. After 6 months, the increase was 20%, now after 9 months, the increase is an additional 30%.
Estoy muy agradecida con Lissette y los otros chicos que me atendieron, porque lo hicieron muy bien. Me ayudaron en todo momento. Estoy muy satisfecha del servicio recibido . Gracias.
Lilly and Lourdes are very helpful and knowledgeable very Awesome customer service
Estoy muy agradecida con la empleada q me atendió lissette.
Extremely clean, great service. Lissette answered all my questions and provided above and beyond good customer service. Highly recommend this location.
Lissette was great service and help
Lisette was great! Highly recommended
Great service by Lissette and Miguel. They made sure to answer all my questions. Love my new unit.
Una atencion maravillosa son muy amables y servicial y muy professional
TRATO EXCELENTE POR PARTE DE LISSETTE , MUY BUENA VENDEDORA Y UNA AMABILIDAD EN EL TRATO QUE NO SE VE HOY EN DIA , LA FELICITAMOS.
I rented a space for a long time, I recommend this place. Lissette was very helpful, she is very professional and kind.
Hoy rente un espacio en este lugar Lissette me atendió muy bien persona muy profesional y sobre todo muy atenta y educada recomiendo a todos este lugar
Awesome staff, very helpful and nice! 👍
Customer service was great and fast. Lissette helped us with everything. Highly recommend
lissette was very nice and helpful, overall experience was great
It's a clean, quiet, and very spacious place, Lissette was very patient and helpful, her attention is very good. She answered all our questions with security, very good attention.
Amazing, Great Customer service, and very professional.
Maria & Lissette best customer service in Florida
Excellent attention, recommended
I stopped by public storage today to make a payment and I couldn't help but write a review on the cleansiness of the property, Lisette and Michael make sure the place is at tip top shape and I would highly recommend anyone looking to store anything this is the place to go !!!
Great experience very helpful staff Lissette and Michael very helpful
I'm very please with the presentation that lissett presented the units and quots to me with a great profetionalism. I'm very happy with the place and prices, such I'll be willing to rent, thanks for lissett service.
Lissette, was very helpful to me and kind, she resolved my problems in a professional and respectful manner. I am very happy to visit that place. Thank you Lissette for being such a nice person.
Friendly and helpful staff. Great location
This place is clean and outstanding, nothing like the one on 84th Street. Lisette was very patient to our needs and explained which storage would fit our items best. I would highly recommend this place. JD
Just rented a storage space today and the facility was amazing!! Lissette was super helpful in the moving-in process and answered all my questions. She was super sweet and made moving in a great experience. Happy with the rental!
very satisfied with the service received from Lissette and Alex, both friendly people. they answered all of my questions and provided me with the information i needed.
Thank you Lissette for all of your help. Amazing individual. Public Storage is lucky to have her.
Lisette is so helpful and took care of the space quickly.
Rented a Storage unit with store rep. Alex. He was extremely helpful and resourceful.
Lisette was awesome!! She was attentive and took care of all our needs!!! Facility is cleaned, organized, and smelled very nice.
After six months they raised my rent and systematically continue to do so. 2.5 years ago my rent was $163.00... Now it's $234!!!
Martha and Lissette are AMAZING!!!! Moving in general is such a stressful situation but these ladies are all smiles and extremely helpful from the moment you walk in the door. Top notch customer service and they make you feel.like family. If you're in need of storage services this is the place to be.
Great customer services by Lissette , thanks for everything 👌
Awesome faclity!! Martha & Lissette are amazing! They knew exactly what I needed!! So thankful for these two ladies!! Great experience!! What an asset they are to Public Storage!!
Lissette/Martha where very helpful and very pleasant to work with.
Wonderful, great customer service excellent experience!!! Marta and lissette are amazing!!!!
Martha and lissette are awesome very helpful and friendly very well welcoming
Marta y lissette were a great help in setting up my storage rental
Lissette was amazing! She was very nice and helped us with setting up my moms storage unit!
Excellent service !! They also take care of us with all questions that we had. I highly recommended this place for all you stored needed pls ask for Martha and Lissette
Great customer service and appropiate orientation
Martha was very helpful
El servicio es el mejor Martha súper amable servicial El lugar se mantiene súper limpio 🧹
Lissette was very professional and kind when i asked for help. She showed me the different spaces between the storage units and was patient with me. Would highly recommend this location when looking for space.
Service was quick and easy. The storage was clean and the prices were good.
Best facility in Miami! Martha is awesome
great store! clean and friendly!
Lisette, the manager, is very sweet and professional. She answered all my questions and was absolutely valuable in making my rental hassle free. The facility is clean and easily accessible to turnpike. Thank you
Martha was super attentive and helpful!
Lissette was very profesional and helpful. She was very knowledgeable and precise in her presentation . She is an asset to your company.
Thank you Lissett and Martha for everything. I recommend this place.
I walked into the public storage to service the A/C unit for the office . when i entered the building i was greeted by lissette and martha.. There were so pleasant and welcoming... They we communitive and friendly. I can honestly say these two ladies made my day musch easier... public storage should be happy to have these two employees on their team *****
This is a great facility, I had a great experience with the tour. Its a located in a great safe area. The workers are great!! Especially Martha and Lisette they are awesome!! 5++
Great service! Lissette was very helpful, informative and very kind. Will definitely recommend this place to friends and family in the future.
I found this location near my home but the reason i actually rented was because of the reviews. Lissette was mentioned several times and i had the pleasure to meet her, she was very helpful and knowledgeable on what size storage i needed. I highly recommend using this location. EXCELLENT CUSTOMER SERVICE!!
My sister and me come here and everything good and excellent attention
Clean and affordable
Great Service, good rates, the property is in a good Shape, Thank you Liset, for tour help
I wallked in and was greeted with a smile and hello that made my morning. Martha was helpful and very knowledgeable.
Today I was helped by a wonderful woman named Lisette. She was very thorough with her walk through of the site and showed by detail exactly how to get to the storage unit and what else we could purchase while there. She was a kind person that helped by answering any questions we had. Very happy with this experience!
Lissette is a great front desk sales agent ever!!! I just had 2 storages spaces so fast.
Fantástico lugar lindo limpio muy organizado
Excellent customer service. I changed storage because the other one was ripping me out increasing prices every three months. Lizette was very helpful advising me with the better size and the most convenient price for me. I think I did a very good deal thanks to Lisette patience and kindness.
This was our first time getting a storage unit, Lissette was very helpful. She awnsered all our questions, and was very knowledgeable. Overall great experience!
Lissette went beyond her duties advising my girlfriend on the best size unit, saving her time and money. Excellent customer service, thank you!
Lissette, was very helpful and showed me the unit very clean and nice atmosphere.
Very good customer service. Place is well organized.
Lissette was very helpful in selecting a unit that meets our needs. The hours on entry are better than neighboring competitors. Very clean storage. A once a weeker.
Lissette, the property person was extremely helpful, knowledgable and pleasant to deal with. The facility was very clean. I would definitely recommend this storage facility.
Lissette was great and super helpful she made our experience at public storage great, Highly recommend this public storage location.
Great Service by Lissette. Information provided was very helpful.
Lissette was fantastic helping me through this process. Very patient and helpful! She is the best thank u
My name is Stefani llegue a este lugar con mi esposo muy necesitados de alguien que nos brindara ayuda y nos atendió la señora Lisette quien nos dio solución amablemente y encontramos lo q necesitábamos.Muy satisfechos con su trabajo. She is the Best
Great service, easy access , and great condition of storage units. Carlos is an excellent help showing the units at this location. We signed up right away
This place has excellent customer service, Lisette was very professional and made the process very easy. Higly recommended.
Fuismos Con mi mama y nos atendio la señora Lissette muy amablemente, respetuosa nos atendio de la mejor manera, muy agradecidos por su atencion.
Lissette did a fabulous job. She was very helpful and keeps this place really clean. Thank you!!!
Spent just the right amount of time at this location, lissette was very prompt, knowledgeable and provided all options available to me.
We went in for one thing and left with more than we expected to meet exactly what we needed. Martha, property manager, was excellent! She was extremely friendly and upbeat, not a dull moment while we were there. She ensures she gives you all the information and resources you need to make an educational decision.
Great service! Fast and easy. We got exactly what we need 👍🏼
Staff at this location very professional and polite (Martha and Katie, you rock!). The location is well maintained and easily accessible.
Ruth and carlos very good persons excelente costumer service
Excellent storage facility!!! Punctual, honest and on top of your account this Public Storage provided the best service possible.
When you have more than one person living with you, having a spare storage is a necessity. The public storage 29176 is a nice location. Kept clean, the staff that i have met there (Martha and Claribel), even though storage is expensive (only reason for my 3 stars), always treat me nicely and manage to make me leave with a smile on my face. You should have more people like them working for you.
The manager Martha is an excellent person and helps everybody and gives the customer the best advice all the time. She is very aware of everything at the property. I’ve known her for a long time and she’s very friendly but at the same times follows the rules and regulations for Public Storage. I would like to say thank you and I hope she continues like this. I rent a space two years ago and Martha and then the employees with Martha were courteous and professional! I love this place!
Fast. Great Service
Wish I could give zero stars. Came to off C to get a cart. Employee was in office didn't open door. Walked around than employee car wasn't there. Sign posted on door will be back at 12:40 it's 1:10 still sitting outside waiting on employee just for a cart. You come on the weekends no carts you come during office hours employee disappears knowing before leaving a customer was at the door. No carts. Call all properties, deerwood, marlin rd, kendales lakes and more not answering phones.
Martha & Claribel are the most awesome with their customer service. I explained my situation in full that i was moving out from my apartment and they showed me the unit that works out for the things i am moving. loved their service. very clean place
Martha is the best she helps a lot
The Location is very clean and well organized. The Manager Martha is great with customer service and very professional. The staff is very kind and well informed.
Martha helped me pick a unit and was fantastic! Extremely helpful and friendly. Everything Id expect from a quality business and service. The unit was nice and clean, doors move properly and the units are cool and not humid. A+ all around.
Servicio excelente Martha de mánager super servicial, profesional y los precios muy buenos, aprecios todos los servicios que me han prestado Gracias
Nice staff, but all the dolliescarts have gone missing so it's very hard to load or unload your car/truck, especially if you have big or heavy items. Bathroom is not clean and I think they should have a trash can next the elevator so people would stop throwing trash on the floor or worst on to of the storage unit, I keep find BK cups and other foods on top of my storage unit. Also the rent has gone up and can't afford $240 rent a month.
Great professional and friendly customer service from Lori, this location feels very welcoming and safe. After a horrible experience with a nearby unethical storage company, this is just what I needed. Wish I found this place sooner.
Had great service from Martha at this location she was very helpful with getting me started with my unit painless.highly recommend this location to anyone looking for a storage unit .
Martha is awesome!!
Excellent customer service provided with a smile. Thanks, Lina!
Phenomenal customer service by a young lady Lina Acosta. Very professional, great sense of humor & she answered all my questions efficiently and easily. She explained to me in details my promotion and insurance fees, etc. The location was extremely clean and seemed very well maintained. 5 stars without a doubt!
Excellent service with Martha
Very pleasant very sweet very helpful
First time using public storage ever and Lina made things so easy! Amazing staff, very friendly. Thank you !!!!
Fast & Friendly service. Lina was great! She showed us the storage and through the facility. Also asked if we needed anything to help with our packing and suggested products to us. Overall with the tour, products and checkout we couldn’t have been there for more than 20 mins. The facility was nice, secure and clean. I feel good knowing our stuff will be secure here.
Martha was fantastic helping me through this process. Very patient and helpful!
What an experience. Met with the manager Martha at this branch service was phenomenal and transactions was finished in about 15 min what piece of mind. Will recommend to friends and family
Had a great experience when checking in to my my storage! Marta and Lina were very friendly, amazing and helpful! Definitely would recommend this place. It was a quick set up!
Quick and easy process to get the reservation and move in done. Big shout out to Martha for making this a smooth process. If you have any questions about payment, just ask they’ll do their best to explain payment cycles.
Both Nelson and Martha are lovely people, very helpful and knowledgeable, will be doing business here for many years to come and will strongly recommend this locations to friends family and even my closest enemies, thanks guys!
They have a policy that involves making you pay for the entire last month, but not refunding any when you move out. It would be better to use any other company. Essentially I paid 230 dollars for 8 days, and had no choice in the matter. There are much better companies in the area to store with.
Very professional. Facility was clean and well maintained. Received calls confirming my reservation and asked if I had questions.
Do you have a 200 SqFt space? If so, how much is it
This was my 1st experience moving in over 13 yrs. Im glad I picked this location! Courteous, professional, and supportive staff - the facility is very clean - prices are fair...A+
Great services and helpful martha and Lina are great help!!! Everything was clean and neat
Friendly Service from Martha and Lina...Clean and totally recommended.
Martha and Lina are amazing! They were extremely helpful and helped us find exactly what we were looking for.
Stopped by to inspect the facility and storage rooms available. Chris who assisted me was great and extremely helpful that I signed a lease with them right then and there.
Great place, was helped and shown all immediately. They have a family friendly helpful staff, moved from another storage facility to this one. So happy I did!!!
The place is a mess. Over priced storage and bathroom is never maintained.
This location is very convenient for me and was see to find. The property's overall feel and look was clean, well maintained and feels safe with a gated entrance/ exit. The manager at this location helped me narrow down what size I needed and showed me each one. Thank you, Martha, for being a helpful with my needs for storage.
Excellent customer services. Juan Carlos is a amazing young man. He answered to all my questions efficiently and easily. He explained me in details my promotion and insurance fees, etc. He made me feel very comfortable and relax throughout my check in process. The storage place in general was very clean and organized. I would definitely recommend this Public Storage and without doubts Juan Carlos services as well. Thank you once again Public Storage for having an awesome employee named Juan Carlos.
Had to rent out a storage just before hurricane, and front desk was very helpful and explained in details exactly on promotions and insurance fees. Would recommend to all my family and friends if ever need storage, very professional....
Very helpful. Great Service. Very clean units. would rent again if needed
Good staff and place kept clean
Friendly service. The guy I had assist me was great. He answered all my questions efficiently and easily. Storage rooms are clean and great for a big move. I was pleasantly surprised with this store, as I was not expecting such friendly and outgoing customer service.
Clean property. Juan was very helpful. Really recommend it
Clean, easy access, good carts
I'm overall satisfied with the experience. The people here are friendly and helpful.
Excellent location and service. I have been through many Public Storage locations to get space, and consider this one of the best. Anita, the person in charge was very professional, educated and kind.
Excelebte atención y servicio
just finished renting a unit with my mom. Juan Carlos was very nice and he answered all my questions and concerns that my mother and I had. Property is very clean. Very good customer service. and would definitely recommend to my family members.
Anita was very informative and helpful. It was a pleasant experience.
Exelente personal trabaja en esta unidad ,siempre amables y dispuestos a colaborar Juan Carlos y Anita siempre te reciben con una gran sonrisa , los recomiendo son los mejores ... 👍🏻
Anita was amazing!! she is the best I would definitely be storing here again. the property is clean and she helped me out alot.
Very Nice place and staff, however we've only been there a little over a year and they have raised the rental rate 3 times, its like every 4 months we get a letter saying they will be raising the rate, and people keep paying it so they keep hiking it up. So we are looking at other places. Sorry : (
The best storage company
Carlos the manager was great. very friendly. helped me make the best selection. clean units. helped me purchase exactly the boxes and tape I needed. I definitely recommend this place.
Carlos gave great customer service
Excellent customer service. There was a gentleman by the name of Ramon who was really helpful
Excellent customer service. Ramon was Very helpful, and went the extra mile. Thanks!
Carlos was very helpful and knowledgeable and he also gave us a great deal on our storage unit!
Fui a buscar unas cajas y brenda me ayudo. Una muchacha muy amable y servicial. Las cajas aqui son mas economicas que en extraspace.
The service that I have at this location was fantastic. Carlos was very professional and helpful with all the information about my storage needs.
Elsa was very helpful, had answers to all my questions and made her friendly atmosphere comfortable. Carlos was also very nice.
Great customer services
Great service, the manager Carlos Saenz was extremely courteous and professional. I recommend this location for all storage purposes.
I was moving and needed some supplies. I decided to go to this store where I was helped by Carlos. He was very helpful and attentive.
My experience was fast and efficient. Sergio had my paperwork completed and ready to move in as I arrived a few days ago. This space is not only clean but very secure.
Came to this location spoke to Jesus. Great service, very knowledgeable. Definitely recommend!
well helped. everything done in detail! ask for carlos and jesus! they will help you!
Jesus was very helpful in finding me the space I needed, great customer service and great storage.
When I came for information for storage and moving merchandise Carlos was wourderful person and a profesional
Very positive, Carlos and Jesus very helpful.
Leydis was wonderful. Very knowledgeable and kind.
Facility is really clean. Great customer service.
Thank you Jesus for being so helpful and showing me unit and explaining process, facility is well maintained as well.
Very pleasant facility Jesus was very helpful to show us the different size units he recommended for us, unfortunately we will not be needing unit until a month from now but we can't wait to rent with Public Storage.
I visit this public storage looking for a space for my trailer .Jesus attended me his the manager very professional and helpful and friendly ......Thank you Jesus
El señor Carlos Saenz me dio un maravilloso y completo servicio, ojalá y todos los trabajadores estuvieran tan capacitados en su trabajo como este señor.
Carlos was very helpful!!!
Awesome place --great staff!!!
Excellent customer service by Arelys.
Angie was extremely thorough and friendly. Wonderful experience!
Very quick and easy Arelys and Angie
Awesome customer service.. I'm extremely pleased with the lady that attended to me. Thank you so very much for your service.
Muy buena experiencia, Arelys fue maravillosa.
Easy reservation. Great help from Angie my move in agent during move in appointment. Clean premises and efficient storage unit.Would definitely recommend.
Muy buen servicio proporcionado por Arelys y Angie.
Great service. .and very lovely attention
Todo muy. Bien. Gente muy amable.
Excellent & Fast Service!!
Angie was Great, Friendly and fast!!!
They gave us an excellent service! Luisa Alemán went out of her way to help us!
Excellent service!! Carlos & Arelis were extremely helpful!
Great customer service. Clean facility with excellent options and security.
Arelys treated me with the up Most respect and professionalism I was very impressed
Yane and tanisha gave me excellent customer service, I recome bd these ladies to everybody great servuce!!!
Carlos is a great sales man!!
Carlos was very nice
Really easy and fast service. Did the reservation on the phone then finalized details at the store. Amazing promo for first month so ended up paying half what other places asked for. Thanks
great customer service
My Experience with this facility was Awesome! Arelis and Sergio were, Professional, Knowledgeable, Patient and they both had a Fantastic sense of Humor. Truly Great Sevice.☺👍
it's very good
exelente lugar y personal muy amable
Nice place, very pleased with the service provided by the staff there.
MY EXPERIENCE WITH THE EMPLOYEES WAS FANTASTIC, PROFESSIONALS, EDUCATED AND COURTEUS!!! I RECOMEND THOSE PERSONAL AS AN EXAMPLE OF PERFECT MANAGEMENT IN SPECIAL A GIRL WHO IS VERY PROFESSIONAL
Amazing costumer service .
Rápida atencion, buen trato al cliente, nice place.
I visited the Public Storage on 137th for some information about renting a unit and was met by Sergio Martinez. He was very helpful and answered all my questions, it's nice to know there are still good people who care about their customers. This is where I'll be taking my business for sure. Thank you.
Muy complacida con el servio recibido en este lugar, lo recomiendo a todos.
Excellent facility, location and customer service. Price is great as well. Friendly, helpful and very competent representive assisted me. She even took extra time to lead me to my unit for a 2nd time. Very satisfied. : )
Muy buena antencion perfecta locacion me atendieron muy bien y se los recomiendo a todos le doy 5 estrellas
Excellent!! This location is FIVE starts! I had a unit for about 6 months and was very, very happy. ALWAYS clean, organized, well lit, cold AC, loading/unloading carts always accessible. Never had an issue! The only reason I no longer have that unit in that location is because I moved further North and this location was too far for me to drive to on the consistent basis that I needed access for it. EXCELLENT customer service! Sergio, Alvaro and the rest of the staff are fantastic. Very professional!
I have been at the Kendall facility for a couple months, and have never had any problems! The location is close to the turnpike and convenient. You have to enter a code to get in, and is secure. 5 stars-
September 2014 was my second time using this facility. I have not a complaint. From the moment I inquired, until the moment what unit I really wanted came available; it was a wonderful experience. Sergio is simply the best! The most kind, professional, and pleasant person Public Storage could have as a team-member. Sergio made signig up and closing out the unit a very good experience. An overall great facility and kudos to Alvaro as well. Continue to do great work, it's appreciated!
Sergio and the rest of the staff were magnificent in the 5 years I was there. Very courteous and helpful. Highly recommended for any storage needs
From the moment I made the reservation online, to after the day I stored my belongings at this location, the manager has been nothing but courteous and helpful. He even called a couple of days later to find out if my moving experience went as planned (now that's good customer service). Even on the day I went to sign in the first time, he helped me get a better price than the one I had reserved. This is what you should be looking for when you browse for SERVICE... Public Storage CSR and manager, thank you for your exemplary service.
Great service and very clean,Sergio was very nice and help me all time. I recommend....
I recently had the pleasure of taking my business (in the process of) to Public Storage located at 137th. Sergio was very nice and helpful in making my decision to rent a unit soon. The property looked very clean and kept, and it's an ideal location for me. See you guys very soon!
Wanted to say about store #29176 There is an employee named Sergio. Since the first day I went there, he provided all information I needed in a very kind, caring, and professional manner. A person that is a pleasure to make business with. Overall, he's an outstanding employee. Wished every company had that kind of employee.
Awesome facility. Very neat and clean. Employees were very helpful. We would definitely use them again! 😀
I would definitely recommend this property to anyone because agents are very courteous, pleasant, knowledgeable .and property is very clean.
Professional, friendly, helpful, clean and cool
Needed to put away delicate ornaments and asked for help at the desk. Guadalupe and Juan were terrific in helping me select the right container and wrappings to properly protect my ornaments.
This location was recommended by my son in law. I was quite pleased. Sergio was very informative and helpful. Plus, the property was extremely clean which is a MUST for me. I will definitely be back.
I have rented units with public storage before and just moved to the kendall area. This location is by far the best!!! These guys were really nice and very knowledgable...great service overall!
Knowledgeable, nice and helpful staff. Easy to understand options and didn't make me feel like an idiot.
Well organised, got in and out and was satisfy with the service received
I give this location 5 Stars.This location it is clean to include the bathrooms and parking area. When I go to the front office they are always friendly and helpful.
This locations has the friendliest and most helpful staff. Thank you guys!!!
I have been a steady client of this Public Storage since 2011. The impeccable customer service by Alvaro and also recently by Sergio is exactly what you want from your storage carrier. I highly recommend this Public Storage. Their integrity and honesty is unparalleled in the business.
Thanks to Mr. Alvaro and Mr. Sergio to help me in everything. The atention was great and the service too. I am very happy with that and just want to say one more time. Thanks a lot!!! Have a nice Christmas day.
Great customer service! Great prices! Highly recommended.
I recently visited this Public Storage location. Mr Martinez attended to me in a professional and courteous manner and was very knowledgeable and helpful in answering my questions and concerns in regards to the facility and my storage needs. Great customer service, Mr Martinez is an exemplary employee.
I went in to get some info regarding the facility and was very impressed. Sergio was very helpful and I will definitely be back and will ask for him. The facility was very clean and well kept. Would highly recommend.
Went by for a price quote and was impressed with Sergio and the facility.
Great customer service. Sergio was very helpful and answered all my questions in a courteous manner. I had plenty of questions. It's nice to know that there is still great customer service and employees out there that are willing to help instead of rush you through.
I want to thank Albaro for helping me and my parents rent out a storage unit there. He was very professional and knew his job. I'd definitely recommend this location to everyone. I've rented out from different storage company's before and nothing like the experience I've gotten from here. Excellent rental prices and great customer service equals a happy customer!! Thanks a lot for the help guys.
Great customer service. Clear, concise and helpful information. Very friendly.
Exceptional Service!! I have had multiple units at Public Storage and have been a "tenant" for over a year now. I am extremely satisfied with the employees and the assistance they always provide. Alvaro and Sergio are great! I would highly recommend friends and family to this specific Public Storage location.
I was unsure about renting a public storage related to I have never rented one before. But a competent and friendly employee eased my mind. I believe he was the manager by the name Alvaro. Thank you.
I have a unit rented there at public storage and after having rented at several other storage companies I can totally recommend public storage to everyone out there, the units are vere clean , they have a friendly staff who are willing to help especially the manager Alvaro, who was great help with any concerns I had.
Great overall experience! Very helpful manager named Alvaro made my experience here worth taking the time to review this place. Recommended.
YEAH I CURRENTLY RENT HERE MAN AND YOU KNOW, ALVARO DAVILA REALLY MADE THE WHOLE EXPERIENCE REALLY EASY AND FUN TOO. HE KEPT MAKING JOKES AND REALLY TURNED MY MOOD AROUND AFTER I LEFT. IVE BEEN TO ALL THESE OTHER STORAGE PLACES BUT THE EMPLOYEES ARE A BUNCH OF ZOMBIES, IT WAS A RELIEF TO HAVE A SOMEONE WITH CHARISMA ASSIST ME. I'D RECOMMEND PUBLIC STORAGE TO EVERYONE I KNOW
I had a nice, easy experience here. The storage rooms were clean and cool and my attendant Alvaro was very nice and helpful. I'd recommend renting at this public storage.
I am a current renter at Public Storage. When I was looking for a space I was worried that it would be complicated but Alvaro Davila made it very easy for me. I really appreciate how helpful he was. I will definitely rent here whenever I need to and refer others.
My stuff including bed 7 months. Clean cool n dry.