Public Storage Self-Storage Units at 331 69th Street, Miami Beach, FL

EXTREMELY UNHAPPY!!! I have been a customer for several years and I have been extremely unhappy with this company. In 2020 my initial rent was 30$. Soon after starting renting the unit, they constantly rise the price. Now 2023 my rent was 75$. On June 1st I hade to relocate urgently because of my father’s cancer, so I canceled my storage rental and took all my stuff out of there. I had already payed for the entire month of June. I asked for a partial money refund but they said NO.

Best service in the business

All has been well after too many years of paying storage. When I needed help there was someone there to help me!!

Here would I be without public storage 20 years of service Thank you

I highly recommend this Public Storage facility! The place is safe and always clean! The staff are friendly and very helpful! Tasha helped me today and she is awesome!

Great place .. and great location!

Tasha was great, and good store hours

Tasha was amazing fast and reliable service

Tasha is the best omg I just moved out my apartment she help me place my items inside a nice affordable storage best customer service ever

Great experience

Great job, good store hours

Tasha was great , and very comforting when I needed it the most. Great customer service

Customer service is great. Nice job Tasha

Alex was great! Got me set up in a great spot!

Tasha has great customer service

Tasha is always awesome - Great overall experience here at this public storage location! A+

I love the property. Tasha is great

Tasha has very great customer service skills

Vaushay and Tasha were incredible! Made my experience easy and very fun. Amazing energy!

Tasha is very nice and helpful

Tasha took care of me today. The service I received was outstanding! Every question I had was answered right away. Than you so much for everything!

Tasha is very helpful and kind.She has great customer skills and great communication. Thank you so much for everything .

I had excellent experience at Public Storage today. Alex and Tasha are very professional, helpful and knowledgeable about the business. 5 star customer service! i highly recommend if you need a rental space.

Tasha was awesome !!!

They stole my money the lady at the front desk tasha rude with poor customer service .I don’t recommend anyone using this storage center.

Tasha is the best. Made the move in very easy. Great customer service, nice personality.

Great customer service! Tasha at the front desk was very helpful!

TASHA, was amazing, very helpful she guided us throughout the whole steps plus provided instructions about the app. Thank you kindly.

TASHA is a great asset to the company. Made it very easy plus provided information needed to make everything simple. Thank you.

Tasha was amazing and went above and beyond to help me with everything.

Tasha was really helpful. Awesome service would recommend to friends and family!

This location is one of the best. The staff is very friendly specially Tasha. She was very kind and helpful. Thank you very much for your help.

Tasha was great helping me setting everything up

Tasha was really helpful in renting my unit

Tasha was great at helping find a unit! Highly recommended!!! Will come here again!

Tasha is an excellent service provider and very helpful. Thank you for a nice experience to getting the unit.

Excellent service by Tasha the on-site manager. Made the whole process super easy and pleasure to deal with.

Tasha was very helpful today. Great customer service

Tasha was helpful and polite!

Miss Tasha made my whole experience here amazing. i had a small problem with my unit and she was so nice and patient and i am so grateful! you guys are great and she needs a raise ;) thanks again!!!

The unit was nice and clean and easy access. Tasha was super friendly and super fast!

I don’t usually post reviews but Tasha literally gave me life when i was having such a stressful time with moving! She was so warm and professional and it truly made the whole experience a 100/10 highly recommend!

Dear Friends and acquaintances. I always have been delaying my good observations and gratitude all along with Public Storage, which I consider fundamental in organizing my life. Nothing of what I say could have been possible, without the support, guidance, commitment and philosophy of work, embodied in each and all of members of the. Staff team. I thank Thasha and Steve. With their job and polite service, our visiting our store units has been pleasant and inspiring for our own performance. With supporting and professional teams like Steve and Thasha, I can say my life is a lot more easy, considering all diplomacy put into effect to keep respectful and harmonic invironment, with so large interaction of cultures, and their understanding of our need. My family and I thank You for all sense of organization and productivity. May G_d bless You all for inspiring me to do better. Thank You Thasha. Thank You, Steve. Have a great day!

Tasha is the best attendance in public storage on the beach very attentive very king

Tasha did a Great Job!! She was very helpful

Súper buena atención de Tasha, recomendable!

Tasha helped me very good service

Tasha is kind and has excellent service

Tasha was amazing helping me switching my unit!

This storage is an awesome place to start for your storing needs. The prices are great, and the service is very helpful, especially with the help of the receptionist Tasha, who I thought was the owner. Her service is so amazing. I would give this storage place 10 stars if I could. Thank you soooo much, Receptionist Tasha 😇

Tasha is the best!

Tasha was a phenomenal help and made everything very easy. Thank you

First time at this Public Storage location. Tasha at the front desk was the best! She showed me how to use the app, walked me through the whole process and gave me a tour of the facility. Great customer service here!

Tasha is excellent and has a great heart ! I will return

Tasha was unbelievably helpful in getting us a reservation. She went above and beyond the call of duty in making sure we were satisfied with our space. There were some technical difficulties with reserving and paying for the space and she spent a long time in settlng it up for us. We really appreciate her and recommend her and her facility to all.

Tasha was amazing.! She really gave us wonderful customer service and really cared about the job she was doing.

Tasha was very helpful and informative. Great customer service.

Thank you Tasha for help! She was really nice, and helped me to set up everything quickly. Appreciate that a lot !

Tasha has the best customer service

Que puedo decir, Tasha ( Súper ) me me hizo todo muy fácil y entender lo necesario para mi hacer uso de la unidad, recomiendo mucho este lugar y más que todo el servicio profesional de sus empleados. What can I say, Tasha (Super) made everything very easy for me and understood what was necessary for me to use the unit, I highly recommend this place and more than all the professional service of its employees.

TASHA ES MUY EFICIENTE , MUY SERVICIAL.... QUE BUENO QUE LA TENGAN AHÍ ... GRACIAS POR EL BUEN SERVICIO AL CLIENTE.

Tasha is always professionaĺ and helpgul

Tasha was more than helpful!!! She found something that was perfect for me 😊Give her a raise ❤️👍🏾

Tasha’s a great person.

I love this public storage, Tasha was great!

Tasha was perfect I really enjoyed my experience!!! 10/10 definitely recommend !!!!

Excelent service

Tasha was very helpful helping me to choose the right storage.

Tasha did a good Job helping me understand

Tasha as extremely helpful! Helped me with all my concerns and showed around just to make sure I was comfy with my choices! We need helpful people like her! Those are the ones that need to be valued, not only because they’re helpful, but because they make our lives as costumer easier, making an exception job!

Tasha is the best!

Tasha is just great. She provided an excellent service. Couldn’t be any better! Highly recommend! 1000000 stars for her!!!!

Lisa and Tasha were absolutely wonderful and very helpful in finding the right locker for my needs. And very patient. Thank you!

Very nice to place to be. Tasha is soo patient helpful and down to earth.

I enjoyed the service, I love it here. Thanks Tasha

Tasa, is very helpful. Very good, clean place for storage

Tash, great quick easy thanks!

Tasha was so friendly & helpful!

La atención que recibí de Tasha es impecable. Me orientó de un modo muy eficiente y a su vez muy calidamente. Me ayudó en todo. Le estoy muy agradecida!!!

Tasha was an angel and incredibly helpful. I had no idea what I was doing, as this is my first time having a unit. And she was very patient and kind! Happy to have chosen this establishment with kind employees!

Such a great moving experience with the team here. Steven and Tasha went above and beyond assisting me on a difficult move. Made a stressful experience go smooth. Lived in Miami for years and this kind of service and professionalism is uncommon to say the least here. Thank you!!!

Tasha was very helpful and courteous. Great customer service

Tasha was extremely helpful and really made the experience professional and pleasant

I’m moving out today and I am going to really miss Tasha. Ever since she came on board to 69th St Public Storage I have felt safe and she is always available for all customer service with a smile. I had been using the storage unit for years with the manual code until Tasha took the time to set me up digitally on my mobile phone. I always see her tiding up. She’s great!

Good service for Tasha

TASHA was so freaking terrific ! I genuinely care about customer service so I’ll always take it seriously, from the moment I walked in, it was just smiles and fantastic energy !!! I can’t wait to comeback tomorrow to finish packing !!!! The best & I love the personal experience we shared. Absolutely a must!

Tasha great staff member. Highly helpful. Wonderful experience.

If your looking for storage space, I recommend PS on 69 St. Miami Beach. Tasha was both professional and courteous!👍👍👍👍

Tasha is the absolute best! She made my move in super easy and was extremely helpful. Very happy with my overall experience! Tasha is very sweet and has a big smile on her face at all times making your welcome at public storage even better. Very very happy !

Tasha is very professional and help with the process.

Tasha was very helpful and amazing. I would've gave 10 stars if I could:D

Thank you for the help Tasha you made my day!

Thank you so much Tasha for all your help great place

Sometimes public storage sucks but that’s because of the headquarters. This location is on point. Tasha is a super organized and goes above and beyond for her customers. She ensures that everything is in order and provides comfort for her customers' belongings. Every time I walk in, she says hi and her commitment to customer service and willingness to go the extra mile make her an invaluable asset to the team. She’s on point with scheduling and has post it notes with details all over her desk. She pays attention to detail and, from my experience, is only held back by third party contractors and services. If she can do it, she will. Very determined 5/5

Tasha was fabulous!!! Great service and location key. Amazing!

I had the chance to Meet Tasha today at 69 th. She has been so helpful to set up the account, set up the app and explain me how to use it . I got a storage unit immediately that fit perfectly my needs . Tasha is extremely professional, courteous ,knowledgeable and polite …it was a pleasure to be helped by her today :) Anne L

Tasha ! Muchas gracias por tu ayuda, me sentí muy bien solicitando mi requerimiento. Great day!

Tasha was great. She has great customer skills and great communication , I was in a rush and came last minute to get something from my unit. She didn’t rush me and even had a moment to chat. Thanks again for making my day and listening .

Tasha is the property manager. She takes exceptional care of customers. Chaquita is amazing as always. Most welcoming storage unit. They monitor the cameras to ensure safety. Friendly great customer service. Highly recommend !

Tasha was very helpful. She help guided me to my storage unit and make the process easy.

Tasha is so nice! She was so knowledgeable about the property sizes and knew exactly what I needed for to store my things. Thank you Tasha and Public Storage.

The service was wonderful. Not only was Tasha very patient with me but she was also very helpful in explaining everything as well. I’m happy that I chose this specific public storage location to keep my stuff at as I know I will always have a helpful and funny employee. 10/10

Great service, competent and quick!! Tasha, thank you!

Tasha is great!

Tasha is awesome!!!

Tasha si very good customer service

Great experience with Tasha.

Great place and customer service ….:Tasha help assist me with all my needs.

Tasha was super helpful and accommodating and made the whole process easier. .

Tasha was the best person I could ever hope to help me here.

Thank Tasha for the greatest service I’ve ever had received you help me to select the right unit for my needs and was so professional God bless you and family 🙌🏿

Tasha was of a great help today, she make my check in so easy. Thank you so much for the help.

I've been in this Public Storage for long time.and everytime when I have a doubt.the manager Tasha help a lot!

Tasha was great and helped me get the perfect storage spot for me! Thank you

Tasha & Chiquita we’re the nicest and most helpful employees at Public Storage. They took care of me, showed me many units and answered all my questions. Just delightful experience!

Tasha was more then helpful! She went above and beyond to make sure I found the perfect unit !

Great costumer service from tasha definitely deserves a raise

I have had a storage here for almost a year and everytime I come by Tasha provided me exceptional service! If I ever do need to rent another storage space I will definetly come back to this one!

I would have given 1 star for all of the hassles and drama I dealt with with the company to secure a suitable unit under stressful personal circumstances and not feel like a pawn in a switch and bait advertising scheme. However, thanks to Taasha’s kindness, professionalism and checking in with me, and District Manager James’s diligence to help me figure out the situation, I am giving the location 4 stars. I told Taasha she’s my new best friend!

Great customer service,Tasha was great

Me encato el lugar y la persona muy linda que me atendio su nombre es tasha es muy amable y save tratar a las personas

I have had a unit here at the 69th street Miami Beach for about a year and have had the best experience. The facility is clean and the staff are really helpful. I had a particularly nice experience with Tasha who is always so friendly and helpful. She recently helped me with a new reservation and made sure my unit was the right one for my needs.thank you, Tasha! Can’t recommend enough 😊

Rose & Tasha excelente Gracias 🙏

Rose gracias por tu servicio

I have the worse experience in my life, especially with this location. Before coming there we did make an appointment, so we will be able to get our storage. I arrived there around 5:00 pm and waited 35 mins just for assistance. She saw me and didn’t eve pain attention to me and for two others people. It’s seems like she didn’t even care about costumes. So we were waited by 6 pm, until the lights get down. Still nobody came to us to get service. This is not how service has to provide for costumers. Never will come back to this place again.

Understaffed.

I paid for a 5x10 I go to this place. It's hot dirty and made out of wood. I called and asked for a refund didn't even look at my unit. This place was gross. I had to wait more than 30 days for my refund. Also they took 30 dollars as a Processing fee. I didn't even use my unit. So not only did it take a month to get my money, but they got 30 dollars from me.

I want to recommend this place and congratulate the attention of this person SHEMA

UNITS ARE NOT SECURE, EVERYTHING STOLEN: On August 5th I visited my unit, to add additional items, only to learn that the entirety of contents had been stolen. EVERYTHING. I filed police reports, no help there. Have contacted management at all levels, again, no help there. I was told it was a pick-proof lock and there was no way to enter without a locksmith cutting the lock. In the photos you can see the ease at which I opened my unit with just a screwdriver. The whole experience has been appalling. Their required ‘Orange Door’ insurance only covers 7K of loss. I would like to add that the on-site staff, mostly Shema, are kind and helpful people - very professional.

Han subido mucho el precio de los storage suben y suben ni avisan que los van a aumentar

Thank you Ms shema for showing the space and explain the information to me

Thank you ms shema for showing me around the two and helping deside with one was best

Impecable

Great service. Wish could expand hours.

I am a long time Public Storage customer and appreciate their corporate culture of caring about customer service and hiring people that care. I am especially pleased with my recent visit and experience at this location with Teshema. Every once in a while, you meet an employee or work with someone that not only cares about their customers but goes above and beyond in trying to help them. Such was the case with Teshema. She’s very professional. She provided personal attention, answered my questions, and had excellent solutions. It was a much appreciated 5-star customer service. Expressing a huge thank you to Teshema and to Public Storage for going the extra mile to make my experience at your location positive and stress-free.

Muy buena atención!!!

I arrive at the place the day of Mooving to found out that the space you can get access only with a leather it’s 8 feet high from the floor now not only I have to get a new place but they have to fight for my money back unreal why a scam

Great location Destiny was very helpful !

Mike was absolutely amazing, he explain all the process and also show us the storage unit we needed to rent. He made everything so easier! Thank you!!!

I’m incredibly grateful for, and satisfied with, my experience at this storage location. I met and worked with Zee, who greeted me with a smile, patiently listened to all of my needs and concerns, and took the time to show me a number of different units on site so I could weigh the pros and cons of each before arriving at a decision. I never felt rushed. And I could tell that Zee wanted to make sure I found the best fit for my tight timeline and budget. I arrived stressed & worried and left happy & assured with my unit rental. I would highly recommend this facility and its team. Thank you, Zee!

The best service in town, thank you Rose for helping me out and answering all my questions!

Rose was great quick and efficient assist me with my unit

Thank rose loved your awesome service

I honestly don't like this huge place, came to help Victor out today guy said no restrooms in this prison looking area, went to the back where there a EXIT let my river go down stream; you people seriously need put a public bathroom. HOW DO YOU HAVE A BIG LOT WITH 1 BATHROOM FOR 1 PERSON? EXPLAIN

Morley at the office was helpful and friendly.

We love this location since it’s so convenient for what we need. Morley the store manager was very helpful and pointed us in the right direction. Awesome disposition.

I was lucky enough to work with Morley. Morley was amazing and gave me impeccably professional customer service. He was patient, kind, knowledgeable, friendly and extremely helpful to me especially under my moving stress. He’s a great employee and Im grateful that i could work with him! Thanks again, Morley!!

Morley gives excellent personalized customer service. He is friendly and professional. Will do business with this office anytime.

Best experience ever. Morley is the best staff member this company probably has. The guy went above and beyond to help me get a unit. Now i am a very Happy customer.

Great service at this location. Morley helped me organize the transfer of my belongings from the 69th st. location to the Biscayne Blvd. location. Very helpful, friendly - Morley made my experience at this Public Storage location very easy and pleasant. I recommend this facility for your storage needs.

Morley help me with my nove in

Joseph is a excellent person.He took great care of us. Very Good service

Great service! Thank you Morley!

Morley is the best manager this location has had, always helps out & gives great customer service

Staff goes above and beyond here!! I was in a situation where I had to leave a number of valuables in the lobby. Morley was a huge help and without asking put everything in a secure location for me. He was reliable and trustworthy in handling the items, which was hugely appreciated. Thank you Morley!!!

Mo was Super cool and helpful..👍

Great place, convenient location and clean. The manager was very supportive and willing to help!

Just had to leave a review to express how much I appreciated Morley for his kind assistance. He was friendly, helpful and provided excellent customer service. Thank you so very much for your service to us Morley!!! We appreciate you!!!!!

Morley has helped me get exactly what I needed every time. I started with a 5x5 just over a month ago and I upgraded to a 5x10 seamlessly. He established realistic expectations, overdelivered, and kept me informed of costs at each transition. His great customer support is matched by everyone else who works there.

Thank you Diana!! (at 331 69th) and the kind strong helper that is around very often to offer help when needed. Thank you for your great service and professionalism! The site is older but very well managed and maintained.

They don't honor the reservation!

THIS PLACE. DON'T RESPECT COSTUMERS RESERVATIONS. I was treated awful and unprofessional by the staff. They didn't answers my calls when I was trying to pay for my reservation.

Morley has been great assisting me finding the perfect size for my storage unit and showing the available options so not to spend more than needed. Highly recommend it!.

Very nice storage facility! Great customer services.

It's fair

Storage place

I had a great experience with this storage from the first moment with good attention and they always charged me what they told me from the first day, the truth is that they have very good attention and very good service if I need a storage again I would not hesitate to hire the services thanks to the people who work in the storage

Great customer service at this location. Place is clean. Staff very helpful and willing to lend a hand when bringing heavy items. Maurie has great customer service skills which these days is lacking in some many businesses. Thank you for the easy process to get in and out.

AWESOME service, attention & care by ALL staff. In particular Maurie & Steve were exceptional. Clean, safe and well run location.

Diana was great, very helpful and kind.

Great service here, and the facility was kept very clean and tidy. Highly recommend!

The customer service was great and the property was well kept.

Was recently renovating and needed a place to keep my belongings. Let me tell you this place is top of the line. The management is amazing and it trickles down into the employees. I can not highly recommend this place enough. I will be using them again in the future.

I went to another company and had a terrible experience. I'm so glad I came here. I had a wonderful experience and they took care of all my needs.

Mordy was an angel and i was in and out with everything i needed within about 15 minutes! very efficient and kind

Buena atencion

Great costumer service! Jeff at the front office was really nice! Thank you for all the helping 🙏!

Diana the most responsible staff employee in the building.Very helpful and honorable host for guest and students new to Miami. Also the greatest pricing.

Muy conveniente ubicado en la playa a una cuadra de Collins Ave

Thank you Diana for your help setting up my account and finding my storage. Staff is very helpful and location is convenient for those beach front 2bd when family grows.

Mr. Morley is very helpful, very responsible, he helped us with our storage and provided excellent service. This location is very good, we have been storing our stuff here for 3 months and it has been great. Will continue to use this location. Thanks so much!

Great place yo rent

Morley and his team are FABULOUS! They were so very helpful when I had movers arrive late. They helped calm me down in a very stressful situation with a rude moving team.

Marley provided a great customer service. Thank you so much

Morley was great from the moment we walked in. Explained the different prices and showed us the available units that might fit our needs. He accommodated us in a ground level unit that wouldn’t require use of the ladder because my husband has knee problems. The $1 first month offer brought the price down for our needs. Basically a great experience. The staff has been helpful and courteous every time we have gone. The entrance to the facility is three steps high (bay door height). We did not have a truck with furniture, but I suppose this setup would be convenient if you were moving furniture with a truck because the entrance platform seems to be the height of moving trucks.

Morley was great help ! He’s the best

Extremely professional and helpful. Highly recommend them!!!

A lot of hidden fees.

BUENAS TARDES QUERIA SABER COMO TRABAJAN Y CUANTO AMES NECESITO GUARDAR ALGUNAS COSAS DE MI CADA

Morley is the best !

Morley was great to work with. Responsive and called me to make sure I knew what units were available. Thanks!

BEST SPOT. Would recommend. Reasonable prices and wonderful staff.

Wonderful service and very kind of people, a specially Ms. Diana. I’m very appreciate for her help and professionalism. Thank you ☺️

Morley help me with the right space at the best price and Steve was able to help me move in thank you

Its a clean place to go and put saved your things...

Diana is the best. She and the guy there took good care of me

Diana and Sharon are wonderful, extremely efficient and very professional. Thanks to both for their help. Also thanks for the help suggested for moving things in and out of the storage, namely Steven, who worked tirelessly and efficiently to accomplish what was needed. Great team, and great secure facilities

My experience at this storage has always been excellent. Morley has always being very professional and attentive with me . He always greets me with a smile and he is always is in a great mood. The staff that works there has always been very fast and professional as well. I am very happy as a costumer. Thank you for making me feel welcome.

Morley helped us very well....is so weird to find a good customer service here in Miami. We were amazed!

Morley was able to help me out great service highly recommended.

Glad with what I paid for and Morley is amazing! Top notch, professional, and pretty awesome- even when I was frustrated and annoyed he kept calm and made me calm & helped me.

Morley was super helpful!

The customer service is fantastic. All my questions were answered and the prices are reasonable.

La mujer que trabaja ahí es una estúpida.

Morley and Diana , thank you so much for your help, your customer service skills are excellent!!!

Sharon & Diana are the Wonder Women of this Property! They are very patient! They found the Perfect space for me! They make an Amazing Team with a Great Personality! Great location! So close to the Beach!

Every time I visit my storage I have a wonderful experience they always willing to help me with anything Diana. She's the best Never had a problem been there 3 years

Grate customer service!!

Morley is very good person and he help me in everything and no rush , I recommend your customer service too much

Morley and sharron really game thru in the clutch excellent customer service when I really needed them the most!!!!!

Morley and Sharon are amazing!!! Thank you guys

Great service! Great Team! I love it ❤️❤️

Morley is the best ! Very good customer service ! He helped me a lot!

It does the trick

Great customer service from the lady Diana and gentleman. Speedy💨 service

I appreciate all the help and attention from Morley and Diana. Thank you for making it easy and fast!! Great customer service ever!! And thank you for staying for me!!!

Buenísima Sra q nos atendió me quede muy contenta con la atención

Great customer service and personal attraction from the staff definitely recommend it, a large selection of units at affordable price

Sharon and Diana give good energy and lend a thorough helpfulness to a usually dry kind of place. I love seeing them as they make me laugh and are always willing g to go the extra mile.

Visit This location yesterday looking for a space to store my furniture and the Young lady Sharon was helpful and very nice and pleasant with showing me different storage space so I can fit my things I will definitely be coming to this location when I'm ready to store my belongings Thanks for your help keep up the Good Work ..Sharon you are Awesome.

Morley was able to help me find the best price thank you

The staff are so nice and accomdating. Whoever hired them did a great job. When booking online, I didn't realize that an upstairs unit would require me to use a rickety push staircase to access it. The floor units were a lot more expensive.

Affordable prices, great service from Diane... Highly recommend!!

This is the best Public Storage on Miami Beach. The place is clean and well-kept. The prices are much more reasonable than on South Beach. Morley went out of his way to get me the best unit for my budget. (My only complaint would be that there is no restroom for customers.)

Thank you Diana for helping me find the perfect space for my thing at short notice. Everyone who works here are very nice.

Morley was amazing !!!! He was helpful and patient with me. Best agent !!!! Thank you for everything

Team here is very helpful and goes beyond in order to provide excellent customer service. Glad to have been a customer.

Thanks you Morley and Diana

Yalinet es my buena empleada. El servicio es magnífico!

Thank you so much Sharon! Sharon and staff were super friendly, helpful and provided me with quick service. That is the great service!

Expensive!

Morley did an excellent job assisting me with my unit. He was very helpful and knowledgeable. I’m glad I chose this location and I will be referring my friends. Thanks!

Great service and amazing service from Morley!

The employee that helped me was Diana. I had a few questions in regarding to the sizes of the units. She reasured me in the safety of my belongings. This place is very clean and unique but affordable.

Morley was very helpful

Thank you Diana for your excellent customer service!

Morley help me get a better price thanks

Morley and Yalinet were very professional and help me with my move-in at Public Storage. I highly recommend using Miami Beach Public Storage facility for anyone that is in need of additional space.

Good location

Morley was very helpful with my move in and move out

Great service

Sharon and staff were super friendly, helpful and provided me with quick service. When I arrived, Sharon realized my unit was too big and she advised me to move to a smaller unit. She Still applied the online discount to my new unit. That was the best part! yay!!

Morley helped me with my move in! He is amazing😁😊 thank you!!!

Morley helped me with my move save me more money and I got a bigger space

Great service! Super friendly :)

Friendly staff and great customer service!

Diana and Morley were really kind with me and assisted in everything I needed. Awesome service, thank you guys!

Eric was able to help me with a better rate thanks

Thanks Morley

Morley help me with my lock thanks

I had an awesome experience with Mrs. Sharon Epps today when I stopped by to get information on their property. She seem to be very patient and knowledgeable of the property. She seems to know what the customer needs. I think, no, I know I will be returning back to this site!

Best Customer service, thank you sharon and morley for helping me find the perfect size unit to storage my stuff. 100% recommend it. thank you so much!

Morley was very nice

Morley is the bomb. Great customer service and took the time to find me a great unit at a cheaper price.

Morley went above and beyond to help me with my stuff and waited for us. I dont know id hes the manager but if hes not he should be

Very helpful staff, always helped me when I needed something.

El servicio es excelente Natalies es genial y su compañera muy amigable ,sigue siendo el mejor public storage hay servicio y es de calidad pero sobretodo Natalies trata de ayudarte y solucionar, empleados como ella siempre deberían Tener las empresas , te felicito Nataly eres excelente en tu trabajo

Thank you Sharon, you and your team were very helpful today!! I appreciate you taking your time and making sure I had what I needed. Keep up the good work!!!

Morley help me find a bigger unit at a great price i was paying so much more

Nice place to rent thanks to Morley

Thanks has to come back agian

Best local storage facility. They keep it clean and have the best help to provide whether you need help putting your stuff into your storage locker or just finding an inexpensive storage locker this is a place to go .

Morley, was extremely professional, patient and helpful. Thank you Morley!!

Great place to store your stuff quite clean

Practical, very convenient when you move, but expensive at the end. Eventually, we got rid of almost everything (gifts, recycling, ...)☺ And we now have this extra money every month !!

Thanks to Morley for helping me with my move in

Clean, cool. Helpful, friendly staff. Morty was super nice. Good deals. Been coming here on and off for 5 years.

Morley and Luisa were wonderful and helpful. Great customer service. Would use them again.

The hours are not the best with my work schedule but Morley was amazing and so accommodating. He helped me set up my account initially and was so helpful as I was rushing to prepare for my trip to Paris. Thanks Morley!! Keep up the good work.

Great management

We just rented a storage in this place. The associate Morley helped us find the right sized unit and was very helpful. I really recommend this place!

Luisa rocks! Awesome customer service 👍🏻

Need to take advantage of the Fall special see Morley

Natalie was a good help

Morley was great, professional and super helpful. Thank you for everything!

The best experience I’ve ever had with a storage facility! Morley was the best and helped me so much! Thank you!

Morley helped me out, made it easy. Everything was smooth and he did amazing. 5star service

Morley was very helpful with prices on units and super nice :)!

Nice spot

Is good not too cheap

Morley is super helpful! Great storage place. Excellent costumer service.

If you come at this location see Morley. From the beginning he was super helpful. He walked us to the unit we rented and explained the renting process. He showed us how to use the code to access the units. This is my first time at this location. He made the transaction smooth. Even made me and my bf laugh. Thank you Morley.

Muy limpio , buen trato ,exelente....100%..

Thanks to Morley and Rider! Excellent customer service and they helped me fix an issue I had fitting a piece of furniture into my car! Highly recommend this location!

Thanks for helping me with my rental Luisa and Morley was great

Best service I’ve had im my whole life. Rider helped and explained everything to me very detailed. He made my day a better day. He took the time to listen to what i needed and then he recommended me a 10 x 10. Honestly I feel that i paid a lot of money but with the way he worked with me, It makes it feel that it was worth it. I highly recommend Public Storage and Rider !

I have to take some time to talk about this guy. The way he is trained in customer service is incredible. I was having a bad day having to move my stuff out of the apartment along with more personal problems i am having but, the professionalism, expertise and excellent service by Rider, made the entire process comfortable and a pleasant experience. 5 STARS to him. I highly recommend this company. And i hope you guys never let him go because you are not going to find an associate so charming, friendly, professional and dedicated like this guy. I will stay in Public Storage for EVER!!!

For the first time I had such an easy and smooth move with Public Storage. I would like to thank Morley for helping me out with assisting me in picking the right size unit. Such great customer service! I've used different storage facilities and the staff are usually not friendly and honestly not very helpful it just makes the move even more frustrating. So thank you Morley!!! Oh and this storage is nice, clean and odorless! Definitely will recommend this facility to my friends and family.

Morley was great to us. We were very grateful and truly appreciated all of his help!

Morley help me with my move out thanks

The place is well suited for whoever needs it. Prices are affordable and service is a must. Rider (an associate who works there) provided me not only with a great service, but with all the info I needed to satisfy my major needs.

Great customer service! Morley was helpful and knowledgeable.

Good job guys you heard me out, understood what i needed and gave me an excellent experience. Rider and Morley knows how to give a great customer service.

Don't go here, they are scam artists. They are rude. I moved in on the 5th of the month and paid them $97. The following month they charged me $110. I moved out the following 1st of the month. They are now sending me a bill for $100.30, saying I should have moved out by the end of the month. Seems like they prorate when its convenient for them, but when they have the chance 1 day is the same charge as 1 month. I thought if I talked to them they would resolve the problem, but no. Renter beware.

Rider was excellent, very friendly and helpfull. He deserves a promotion!

The service was great. Morley was really helpful to us to find out the best unit in order to fit all our stuff and a good price. Recommended!

I being with you guys since 2002 and now I have to write a review. First, I have to congratulate Rider and Morley because the way the treat me is exceptional and amazing.. Just wanted to say thank you for the patience and the happy faces every time I go.

Thank for Morley help today great customer service

Excellent service from Teshema.

Morley helped me out with the move in

Morley is the best!!!

Had a great experience at Public storage. My stuff was safe and Morley was helpful while I was moving out. The only thing I would say wasn’t great was that after 6 months the monthly rent increased by $30.

Teshema was Awesome she the only worker in the office she had three customers she had patients with each customer I waited till it was my turn she convinced me to buy an tv box and I did her attitude is awesome need more employees like her

Muy mala su atencion

Yalinet Mottey provides an excellent customer service and helped us to choose the right storage size. Clean property, very secured, easy access and parking.

Fast service ! The workers help you in finding the best storage unit for you and are very informative !!! Highly recommended !!!

Teshema was very helpful to me when came to public storage today to get prices on unites

Excellent service

The staff is so nice. Morley is the best. Very helpful and accommodating. And the storage is conveniently located!

Regla was amazing! She helped me pick the right unit for me, explained everything during the reservation process to make “moving in” as smooth as possible..great service!

Outstanding Service by Morley!

So far so good! The representative, Regla, was knowledgeable, friendly and very helpful in every way! I look forward to working with her.

It's close by and friendly staff.

which is the real number of this location

Excellent customer service. Regia was courteous, stayed late to help me finalize the rental, and made sure that I knew exactly how to access the storage area. Thank you!

The team at Public Storage, 331 69th Street, Miami Beach is great, Morley set me up with a unit that was the perfect size for my belongings. I also got to Meet the District Manager, James Arnez, who helped me get into my space as I lost my key. Great Job guys! 5 Stars!

Excelent service

Morley was great! I arrived hot and sweaty ready to unpack my things and he promptly assisted with checking-in and completing my paperwork. He fully explained each document and helped me set-up automatic payments. He even went a step further and emailed me my receipt. Overall, it was a smooth and easy-flowing experience and i would recommend this location to my friends and family.

Fantastic Service and communication-- Regla was beyond helpful to me (and other clients while I waited my turn). She provided clear information, answered all of my questions, showed me the options once she'd learned of my needs. The facility is clean, safe and even has access seven days a week. Regla and Morley seem to recognize the renters while I was there. All my needs were met quickly and I received emailed confirmation as well as a phone follow-up to coordinate move-in from the online reservation.

Very easy to sign up

Great prompt service provided by Regla and Morley. She was very kind and friendly. I was able to secure a nice locker for a great price!

Ask for Regla. Best customer service in the beach!!

Amazing people willing always to help! Thanks Regla and Morley

Very nice attention Regla was super helpful

Awesome, would follow Jimmy anywhere!!

Amazing customer service, manager is very patient and helpful. I recommend this Public storage 110%! Thank you for your assistance.

Sadly I just had a very bad experience with the staff at the office if it wouldn’t be for the convenient location and the need I am I’d walk away.

This property have the nicest staff I ever met, especially Morley and Regla they were really accommodating and helpful! They help me store my items and made feel very welcomed in the process. Definitely recommend this place!!!!!!

Good prices, clean and safe place, customer service is good.

Regla is the best, so professional. She helped me with every single detail. I just enlisted in the Airforce and she went above and beyond to ensure my documents were correct so I’ll be set once I deploy! This company excels because of employees like her.

Regla and Marley were more than accommodating and were very helpful and efficient. I would recommend this facility to others at anytime.

Friendly staff and great prices. Must go see Marley, he's so helpful. He really made it possible to get a larger unit for the same price of a smaller one. Gave it 4 instead of 5 stars because the facility is not updated as newer ones, but it is temp controlled and pretty easy to move around in. All in all, a top choice.

We were glad to find Public Storage. The location is great. We enjoyed the customer service offered by Marley. He showed us the right size space, set us up with a lock and then guided us through payment. A great experience and we were glad it was easy to set a storage space up. Everyone was friendly. Feels safe and secure.

Great location, Morley & Cameka were just a pleasure. Thanks you guys!

Regla and Steve are the nicest, most helpful, accommodating Public Storage staff here. I rented 2 units for about 2 years and didn’t have any issues. And also a great location. Thank you!

Me atendió regla excelente atención me ayudó mucho

Regla is wonderful! I was there with my sister renting a unit. She was very thorough and so friendly. The facility is clean and perfect for what we need. Thanks Regla!

Muy complacida con sus servicios en especial con la Señorita Regla, que nos ayudó y guió en todo momento ! Muchas gracias a ustedes y a ella❤️ 5 estrellas

Really great support and service. Rolday has helped a great deal. Really nice doing business here.