Public Storage Self-Storage Units at 3725 W Lake Mary Blvd, Lake Mary, FL

Great service with Teresa! This was a Quick and thorough experience. Thanks for your help!

Teresa made the process easy and she is very nice to deal with. Facility is clean and well maintained. I’m finished and the experience has been great. Teresa upfront continues to be a great help. Highly recommend.

Theresa is amazing! Great service

Teresa is the best very amazing

We needed a place to store our items and upon receiving our keys we got the best assistance from Teresa. We also needed new keys for our lock and the customer service that was given from Teresa was phenomenal. She made everything pleasant, efficient, and easy.

The manager lady is the most disrespectful human stupidness that’s upon her is quite extraordinary with her stupid faced slob

Call here a few times and went my self the front desk I service was extremely helpful.

When I get good service, it is a pleasure which makes me want to leave this review. Teresa, thank you for your professionalism and handling things the way you. God bless you.

Very clean and well organized facility! Hunter was very professional and helpful in walking me through setting up my storage unit! He was very diligent in providing me with all the detailed information I needed to have a successful experience. Thank you Hunter!

Teressa was able to help out me out greatly. I have been with public storage for years and never had a problem with them.

Awesome place, Hunter is super helpful and polite. Called ahead and he was more than happy to help me on the phone and later in person!

Teresa at this public storage facility is truly exceptional. She went above and beyond to assist me with an issue in my unit and even helped me with the physical moving process. We tackled moving a large mattress and various other items together, and her assistance exceeded my expectations. Teresa's dedication to customer service is outstanding, and she truly makes this storage facility stand out. I am immensely grateful for her help and highly recommend this place for all your storage needs. Many thanks to Teresa for her exceptional service!

Teresa was amazing. Explained everything to the point, showed me around, and got me a great deal. Thank you:

Teresa is a very rude and evil women. And she is the manger of the place which is horrible

Teresa, We had a great experience with Teresa! She is knowledgeable about all the store room details and walked us through the best deal we could make, which is a very nice deal! She showed us the PublicStorage phone app that will help us a great deal in accessing the gates. And she's always been super friendly, kind and patient when I speak to her about the store rooms. Five stars for Teresa! Thank you so much! ⭐️⭐️⭐️⭐️⭐️🤗

Ms teresa is very the wonderful person. She offered me a lot of help.

Very clean and conveniently located. They provide you with the keyless (via Bluetooth) entry option on the app that's very convenient. They have carts insude for you to use to load and unload your items. I will definitely rent from them again if I need to store my items again.

Teresa was awesome today

Since when is smoking prohibited on the grounds? Also was told not to use the common area dumpsters? Customer service here is definitely gone downhill!

Thank you Teresa!!! Has the best customer service :)

As with most businesses, it is about the people. Teresa is a quality human being. She does all that she can to help her customers, and she does it with an exceptional attitude - always!

Excellent customer service. Teresa was fantastic and made everything smooth and easy.

Teresa was very wonderful and helpful upon my move in. Teresa was informational and made sure all of my questions were answered. Thank you!

Teresa was very helpful in setting up the app with my account

Great service. Teresa helped us solve problems in our account.

Teresa is a sweetheart, lost my initial price but she made it up anyways. I called about 100 times and she stayed patient. Got there right before close, and she took her time to help me. Talked about moving, people, health, life, etc.... top notch service. Thanks Teresa with no h!

Teresa the manager was very helpful and very nice to deal with and the storage unit was very clean thank you

Hunter was awesome! Exactly what I needed at a price that was a happy surprise!

My husband who is visually impaired went in to inquire about a storage unit. The woman that waited on him was very rude and disrespectful. We will not be renting from this place.

Quick service, and friendly and informative staff! It was nice talking to Hunter, he helped find the size of unit I needed for my things.

Hunter provided some great service and offered pricing options for different unit sizes. Fast and simple service!

Teresa was very courteous and helpful. Great place! would highly recommend!

Teresa helped me get my stuff situated fast, friendly, and will help you out with all your needs. Thanks.

Theresa is a gem. I drove over to make sure my online reservation for a climate controlled space was still available. Theresa showed me 2 climate controlled spaces and went over everything from setting up my account to opening the gate from the app. She's friendly, thorough and genuinely cares about people. I'm very happy with my decision. Thank you Theresa for the world class customer service! Keep up the great work!

Hunter helped me out when I was in a pinch. Thank you so much.

Teresa showed me the best space for my cars!! Thx for all your help

Teresa at the Lake Mary store was so helpful in getting me moved in and making the process so much better. She is extremely friendly and helpful!! Also so much more knowledgeable than any other staff member I have dealt with at other locations.

This property is super clean. The property manager Teresa helped me with my reservation and was very informative. She was sweet and respectful and covered all my question with ease. Glad to rent here for the next year.

I was scheduled to move out. I couldn't afford my unit. I went to the office and spoke with Ms. Teresa, the office manager. It was the best decision I ever made. I'm still a happy customer.

Teresa helped me find the right space!! Thanks

Teresa was wonderful and helpful her service was amazing!!

Teresa was awesome!!! Very friendly, helpful and a great representatiewe of Public Storage! SHE MADE MY DAY!!!!

Service was great, the young lady answered all my questions, very polite and helpful. The owner of the Lake Mary location should consider pressure washing all the mold and mildew off the buildings and grounds

Teresa is good for your business

Excellent 👍

So easy to work with! Great facility! Theresa is fabulous.

Edited*** Note: 1 star for general business, 5 stars for service - Theresa is great, to say the least. Yea this place sucks and it’s all for your ‘convenience’. Every month I have to drive to their location to pay my bill because there is always a problem with their website. At first, it was auto pay and so I cancelled that after getting double charged. Now, I have to drive up to the store every month because their website “can’t find my account.” Yet when I call their phone line, a bot tells me that it recognizes my number as someone who is renting a unit. Can the bot help me pay? Oh sure, for $10. What if I need to speak to someone? $20. Saying they’re automating everything for our convenience is tired and they know it. As long as a the shareholders are happy I guess. They have one person who operates as the front desk service, security, maintenance and sanitation, and now technical support presumably, which sucks when you need to, I don’t know, come pay your bill because you can’t use their cheap website and don’t want to tip a bot $10. Service here is good when you get it though. Theresa has always shown me respect and kindness, even when I certainly didn’t deserve it, and I am highly appreciative of this. She is always there when I go as well, being the lifeblood for this location I’m sure. I wish this company would recognize what truly makes them special - hardworking, adaptable, gentle people like Theresa.

I didn’t appreciate the nice nasty lady who was in office today, August 5, 2023. If I make a reservation and decide not to go though with it, that would be my prerogative. I don’t owe you anything! The same is true for the company if they rent a reserved unit to someone else. Stop calling potential customers over and over again it’s unnecessary! I’m glad I rented from somewhere else!