Public Storage Self-Storage Units at 14810 Hagen Ranch Rd, Delray Beach, FL

The user-friendly website offers competitive prices and excellent customer service.

Shemeka is amazing. She was doing the work of five people. Running the desk, helping customers, checking the units, making calls, and emails. And yet she was still so polite and helped me buy a box. Love this place!

Shameka you were a huge help. Thank you.

Just an absolute horrible facility. Manager and front desk included. Every month there always seems to be an issue. Manager will never return a phone call he always puts it off and on to the front desk associate. She is extremely rude likely from being underpaid and having to deal with more responsibility than she is getting paid. We rent several units across several locations. Last month at the end of the month they had a technical issue in their system we tried moving spaces because there were spaces same size at half the cost of what I was paying. As the front desk associate noted check the spaces monthly if one comes up for cheaper you can just move out and move in to the new space with no issue since it's a month to month and no longer term commitment. The gates broken most times. It's either stuck up so anyone can get in or like now it's completely broken and has been for weeks. I don't have a single issue at the other facilities just this one in particular and like I said they just treat you like you're the worst human being and again it's not the Manager it's the front desk because the manager won't give a call or leave a message. I only stay because I have a large community directly across the street that I service. If it wasn't for that I would not be giving them my business.

Shameka is a big help. Blessings to you.

Shameka you are a blessing. I appreciated patience with me. Thanks for taking the time out to make sure I was well equipped to maneuver on my own. You're simply rare.

Great service

Shameka was extremely helpful! Moving is stressful and she made it that much easier!

Thank you for all your help SHAMEKA.

Amazing customer service! Thanks shameka!

Just wanna shout out Lenny for helping us switch storage units and being so helpful with the whole process! Thank you to the other coworker there who didn’t want give his name, lol! The location is very clean, nice staff, and very helpful!

Christine gave me an amazing customer experience. Polite, patient and informative. Facility very clean and has climate control units. Thank you Public Storage for employing a great employee.

Doug was fantastic!!!

Customer service is great. Shameka does a fantastic job.

Shame ka was great help.

Thanks Shameka

Shameka you are such a blessing. Thank you for caring.

Great service from Shameka. She’s a keeper.

Rinee was at the desk today I had a smaller unit and needed a larger one she was very helpful in finding one for me and was able to save me money on the upgrade. She was very pleasant and could tell she enjoyed helping people. Thank you for a good experience.2 thumbs up.

Very helpful Property Manager. Shameka helped from start to finish and made sure I got best space due to my MS

Thank you for your help Shameka. You are the best.

Great customer service from Shamika.

Thanks for always being so helpful Shameka. I love you girlie. KIM BORGESS 2292

Thanks for helping me out Shameka. I really appreciate you.

You are always so very helpful Shameka. Thanks for being so kind and caring. You will be blessed.

My rate here has doubled, and the management is hardly here.

Amazing customer service by Shamika! We were locked out of our unit which can be stressful but she was very kind and extremely helpful.

Thank you for all your help Shameka.

Shameka thanks for all your help atleast someone cares about the customers. I only wish they would stop raising my rates.

SUBJ: Exceptional Customer Service Experience with Shameka at Public Storage. If I could I would give 15 stars to Shameka and for the clean and safe facility. From the moment I first interacted with Shameka, her customer service skills exceeded my expectations. Shameka demonstrated genuine commitment addressing my storage and rental needs effectively and efficiently. Shameka returned my calls and emails, providing clear and concise feedback to my questions and concerns, making me feel as a valued tenant. I appreciated her effort to keep me informed at all times. In addition to her excellent professional and communication skills, Shameka demonstrated and was pro active in problem solving and resolving my computer issues. Shameka is a valued employee and her exemplary services deserves recognition for going above and beyond the call of duty. I am grateful and blessed for the positive interaction. Thank you Shameka for your time and efforts for making my experience stress free.. You're the Best.

I know I was a pest although you smile the whole time Lol I thank you for your patience with me. I really appreciate you taking out the time to assist me and ensure I have a space. Thank you so much for everything Shameka.

Thanks for everything Shameka

Shameka you are great. Very nice. Thank you.

Shameka Was A wonderful Hostess! very helpful and patient she public storage is Very Lucky to have such a loyal Team Member!

I would give more stars if they had more carts to help me move the stuff. But very clean facility!!!

Thank You for helping me with app. Shameka your time and service is very much appreciated.

Shameka you are amazing. Thank you for such great customer service. I love you girl from here on out you are Family. Love Tyrone Unit 39.

l rented from Public Storage sight unseen and the facility is fine BUT the property manage, David, is completely non-responsive = NOT good

Super clean- thanks David for being so helpful! Definitely go here if you are looking for storage!

Shameka she is the best and I love her she’s so kind and so knowledgeable. Awesome experience. Ever.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Text STARS 🌟 I can

We got checked in very smoothly & P Shamika was delightful.

Thanks Shameka

Little price but it's worth it due to how wonderful the the property manager keeps the place. She's also great for conversation when in need.

I know my belongings are safe. The Facility is kept clean and the staff is always helpful.

This place is spotless. Lenny was very professional getting up set up. I was not expecting to have such a pleasant experience for a storage space but I would definitely recommend this place to anyone.