Public Storage Self-Storage Units at 14810 Hagen Ranch Rd, Delray Beach, FL

Shameka thanks for all your help atleast someone cares about the customers.

I would give more stars if they had more carts to help me move the stuff. But very clean facility!!!

Thank You for helping me with app. Shameka your time and service is very much appreciated.

Shameka you are amazing. Thank you for such great customer service. I love you girl from here on out you are Family. Love Tyrone Unit 39.

l rented from Public Storage sight unseen and the facility is fine BUT the property manage, David, is completely non-responsive = NOT good

Super clean- thanks David for being so helpful! Definitely go here if you are looking for storage!

Shameka she is the best and I love her she’s so kind and so knowledgeable. Awesome experience. Ever.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Text STARS 🌟 I can

Thanks Shameka

We got checked in very smoothly & P Shamika was delightful.

Little price but it's worth it due to how wonderful the the property manager keeps the place. She's also great for conversation when in need.

I know my belongings are safe. The Facility is kept clean and the staff is always helpful.

This place is spotless. Lenny was very professional getting up set up. I was not expecting to have such a pleasant experience for a storage space but I would definitely recommend this place to anyone.

Shameka you were great. Thanks for your help.

I had to do at least a star if not you would get 0….Do not come here the front desk lady is very rude… And worst customer service ever. I rented a unit for a year.. I always say If you can’t get along with customer then this is not a job for you. Customer service is the 1 one thing if you want to have more business. 👎🏻

You were a great help Mika

Shameka you were a great help.

Shimeka the property manager is amazing and accommodating. She really enjoys her job and customers and makes your business feel greatly appreciated. The facility is very clean and Secure.

Great service 👏 shameeka well recommended 👌

Location works for me. Climate controlled is a plus as I'm storing pricey furniture until the new house is complete. GREAT LOCATION!

You were such a great help Shameka. I really appreciate your kindness and helping with units but most of all I’m grateful you lead me to my old property manager Jimmy. Spanish Isle has been a wreck since he left. Thank you so much.

If I could, I would give this storage a solid 10! I have been renting a unit for almost 3 years now and Shameka has been extremely helpful with every enquiry or request. I do feel she really cares about her work and clients. It also looks clean without any trash laying around whenever I check in.

Thanks for your help Shameka

Shameka you are always a great help. I love you.

Thanks for everything Shameka

Thanks for all your help shameka

Thanks for your help Shameka

Today when I needed access to toilets , on 1/6/23, at 3:35 pm, the employee/manager refused to talk to me or listen on phone pad while sitting behind counter. Her excuses were she was on her "lunch break" , and she was "on a call". Good luck having medical emergency when this dark skin woman is working. Shame if she stays on this job. Also, Since 12/23/22, I have sent 4 message asking when to empty my space not to be charged for Jan2023, not one response. Now they want to charge me despite no one being present on property on 1/1/23 and 1/5/23..

Thanks for your help with my online rental Shameka

Thanks for all help Shameka. You're the best!

Very nice property Shameka has some great customer service skills she was very helpful also a very clean facility. The unit was very clean also plenty of flat bed dollies were available. Great property.

Lenny and Shameka are a great team. Full of knowledge with a splash of humor. Exactly what I needed today,especially with all thats going on. Thanks guys

I did an online rental but it was only a success because of Shameka's expertise.

Shameka you were a big help honey.

Shameka was wonderful. Very helpful & friendly.

Shameka helped me with my move out and she was amazing! She helped me out and answered some questions I had. They need more people like her, she was lovely!

Shameka gave us a tour and explained the storage space well! Answered all our questions with lots of detail!

Lenny and Shameka are a great combo. Thanks for all your help.

Shameka thanks for all your assistance in renting the perfect space.

Shameka is amazing! Super helpful and friendly. Great customer service.

Shameka thanks for helping me with app.

Thanks for all your help Shameka. I appreciate you helping me figure out the app. You made it seem so easy.

Shameka ...she's excellent very customer service oriented ,glad I met her today.

I had such a great experience setting up my storage unit reservation. I cannot remember her name but the girl at the counter was so helpful. I know working in customer service is not an easy job and she was very calming and pleasant! The facility is new and worth driving a little further for.

Shameka and Lenny are absolutely the best. Very customer service focused. Excellent run location. I recently went back to Public Storage and worked with Shameka to get another storage unit. Once again, she went above and beyond expectations to help me with the process and to ensure it went smoothly! She’s a rockstar!

Great experience. Easy to work with. Very accommodating.

It was pleasure working with you Shameka. I thank you for all your hard work and help.

It was an absolute pleasure working with the property manager Shameka. The place is absolutely clean, reasonable, professional, and very secure. I recommend this place to any one looking for a storage in this location. Thanks again Shameka, you made me and my wife feel like family.

Shameka is amazing!

Shameka was amazing with helping me out!

Shaneka was terrific, very helpful and patient.

Facility is great and secure .Shameka is wonderful and answered all my questions and concerns. When I had an issue she promptly got back to me and took care of it!

Great place, very clean

Thanks Shameka for all your Computer smarts. You're such a doll. I enjoy our conversations. It means a lot to a old man like me.

Thanks for all your help Shameka.

Shameka you’re awesome. Thanks for all your assistance. You really helped me out tremendously. Thanks for being kind and helping out a old man like me. Your patience says a lot about your good heart. I’m sure you come from a great family. Again thank you for everything Shameka.

Shameka you are a lifesaver. Thank you for taking the time to assist me with my billing issue.

Shameka was so great and awesome. I’m thankful for her help. Location is nice and clean. I will most definitely recommend this location to anyone looking to store.

Shameka you were great. Thanks for helping I was so confused about the whole storing thing.

Shameka thanks for always helping Almira. I know sometimes it may be difficult because of her little English but she says you are so nice.

Shameka is very nice and knowledgeable

Shameka was soooo nice and efficient. She ended up helping me through a somewhat stressful situation - I needed more space than I had first figured. Shameka quickly found a larger size for me and made the switch. Notably, she was working all by herself and was handling it all excellently - and she was doing it with a smile the entire time. She should be commended and rewarded. Shameka is a great employee!

Shameka thanks for all you do. You are a big help to myself and others. You are always so sweet and helpful to me. You can tell you take pride in what you do because you keep the place so clean.

Shameka you are wonderful I would have not been able to do this alone. Thanks doll from Fern in unit 2102.

Thanks for great customer service. Shameka you were a blessing.

Outstanding customer service and can do attitude from Shameka. Pleasure to work with.

Shameka, was awesome. She assisted and found us the perfect spot, very professional, friendly, and courteous. Thank you Shameka

Shameka you were a great help. Kristy 1196

Shameka and Lenny they had great customer service explained everything to me step by step. Very helpful thank you guys:-)

Nice, clean property. Also very secure!

Wonderful customer service by Shameka and Lenny! They really went above and beyond! Made the whole process of getting my storage unit simple! Would highly recommend this location!

Thanks Shameka for great help.

Shameka you are a doll and have lots of patience.

You are alwayssi niand helpful to me. Thanks for all you do to maintain the property for me and all the other customers. You can tell you really take pride in your job. Hopefully you are being compensated well. Thanks Shameka you are a great.

Shameka is a doll baby! Love her attitude! Just rented space 3214.

Shameka you are a great help. I wish you worked 7 days a because the other day the girl made this process very difficult. Again thank you for all your help. You were very pleasant.

Shameka you are very knowledgeable and helpful! Thank you.

Shameka did an amazing job and was kind and attentive

I was so pleased with the attention and service that Leonard provided. He was able to answer all of my questions and left me feeling very happy with choosing this storage space. 10 out of 10 recommend going and asking for Leonard you will not regret it!!!

Lenny was great. He was really helpful and made a stressful situation a whole lot better. One of the best laughs I’ve had. What a great guy.

Really nice to find a place with employees who really give great service, Shaneka was fantastic and a true professional. Place is clean and well maintained.

Shemeke - She is very kind and helpful! Thank you so much for your help!

Shameka Was wonderful and very helpful. She was very nice and I love her.

Shameka was awesome to work with. Very patient and kind, not to mention knowledgeable. Moving can be stressful and she was super accommodating! Definitely ask for her for a positive experience..Susan

Shameka was very nice and helpful as always. Thanks for your help. Even helping before store hours.

Thanks for all your help Shameka you were great. You were great.

Mr. Joseph D. Russell Jr. from Public Storage needs to recognize the tremendous customer service Shameka N. from this location provides. She has direct impact on the satisfaction we have experienced throughout our current storage needs. Other employees from other Public Storage locations have made us never want to come back to Public Storage but Shameka has been a breath of fresh air. Shameka truly cares about the customer and goes above and beyond to fix any issues. And always with a smile. Thank you Shameka! Hope you get the credit you deserve from your bosses!!

Shameka is such an excellent person, very knowledgeable, caring, supportive, courteous, understanding to our needs, very excellent customer service representative and great representative for public storage facilities, we would always recommend her facilities and use public storage facilities for our future requirements,,,while recommending it to others.

Thank you for all your help Shameka

Thank you Shameka and Lenny for keeping the place nice and clean.

Thanks for everything Shameka. It was a pleasure unit 3113.

Thanks for all you help Shameka

The place is well organized and kept very clean.

Thanks for all your help Shameka. Much love unit 09.

Shameka you are a great manager, thank you for your help.

Lenny Richardson is five stars!

Shameka is a all around great customer service rep with exceptional customer service skills and very customer oriented. She a big help to our company Bin wizard when it come to parking spaces.

Shameka the property is all ways nice and clean. It is a pleasure to do business here. Vector unit 1079

Thanks for helping with erental

Shameka is the best!!! Very helpful and professional thank you for all your help.

Excellent customer service! Great price ! Great business model. Everything made simple for the customer. Lenny did a fantastic job.

Shameka,is a great help it took 1hr to complete my reservation,she was there on the phone,she's a great multitasker also a great person overall.

Thanks for all your help Shameka. You're awesome!

Shameka is amazing. She did a great job explaining the difference between the units and the sizes. Even drove her crazy to show me all the available unit. She did it al with a smile, and was very warm and friendly!

Dan assisted me with our rental. Very professional and good guy.

Extremely clean and employees are extremely professional, kind, and helpful.

Shameka did great job helping me to ge a parking space . and explained everything with a alot details

Had an excellent experience when registering for a space. Shameka was wonderful and so very helpful. She walked me through the complete e-rental process and made it much easier for me.

Great customer service shameka was great very helpful she actually go above and beyond staying beyond office hours just to see us through 👍👊😊

I have never met someone so awesome. You waited on me and made sure I was ok and that I exited safe. Shameka I can’t express enough how much I so greatly appreciate you for all you did tonight. When I hit the lottery I’m looking for you to bless you girl. You are the best and rare.

The facility is very clean & well managed. They have quite a few dollies for unloading. The only drawback I have is with the entry keyboard. It’s set back to much for short people. I have to undo my seatbelt & open my car door to reach the buttons.

Shameka is a great employee

Thanks Shameka you're always big help not to mention you keep the place super clean! I highly recommend this location..

Thanks for all your help Shameka. It was a pleasure meeting you and you providing such great professional service.

Shameka you were great and renting with you was a breeze.

Shames you are wonderful. You are always helpful and taking care the people as well as the property. You can tell you love what you do and you are very concerned with making customers happy. I love how clean it is always here. It’s a pleasure and I highly recommend your site to family and friends.

Highly recommend this location!! Shameka guided me through the whole process and was very helpful. Thank you! I will for sure recommend!

Thanks for all your help Shameka. Nice clean property.

Shameka you were agreat help.

Thanks for your helpShameka

Shameka was so helpful. She made a hectic situation seem like a piece of cake. She made my experience awesome. Definitely a 5 ⭐️!!

Thanks Shameka

Wonderful knowledgeable helpful associate Renee was amazing

Shameka assisted me with renting a storage unit. We needed a large space for our trailer. She was very helpful. She went the extra mile to search for a unit and worked really fast. We have a storage unit in less than 30 minutes. Thank you Shameka.

Thanks for your help Shameka

Thanks for being so kind Shameka.

I know I was a pest although you smile the whole time Lol I thank you for your patience with me. I really appreciate you taking out the time to assist me and ensure I have a space. Thank you so much for everything.

Shameka: she’s awesome helping us moving out as smoothly as possible. Very much appreciate her courteousness and politeness.

Shameka is a great girl Thanks for everything.

Property is nice and clean! The property manager Shameka is very helpful.

Great experience. Renee was informative and bubbly as she gave me the info I needed to rent a space. It was painless and fast

I rented a Storage Unit and recently moved in. This was a seamless process. Easy to reserve online, complete my application and pay for my unit and initial fees. I was immediately texted and emailed with my unit number, gate and access codes as well as directions to the unit. Upon arriving at the storage facility located at Hagen Ranch Road in Delray Beach the property manager Renee was extremely helpful. She walked me to my unit, provided me with helpful information to make my move-in process as easy as possible. She was extremely helpful and personable. I recommend Public Storage at 14810 Hagen Ranch Road, Delray Beach Florida to anyone looking for a unit. When contacting them ask for Renee

Public Storage on Hagen Ranch is clean and bright. Shameka and others were most helpful. There is easy access. It was a positive experience using this storage facility.

Thanks Shameka

Best space like a resort for storage units! Shameka is amazing made everything so easy breezy! Highly recommend!!

Markayla was great.

Shameka. Great location. Shameka pleasure to deal with very informative. Great customer relations. I recommend this location. Clean facility.

Shameka you are always such a great help. Thanks for kindness and generosity, it’s cm hard to find good people these days.

We had to take a dinning table for the housing project.

Shameka made my rental experience convenient and provided stellar service at every step. The storage facility is sparkling clean and I feel good about storing my items following my move from the northeast. Highly recommended!

Always clean and staff are polite.

5 Big Stars. Great location and staff. Fred and Norbett were extremely helpful and friendly. Would be my go-to for storage in the area every time I need it. Thanks so much guys!!

Renee was excellent when we went through the process of renting a space for our RV at the Hagen Ranch Delray beach location. She was friendly, helpful and fast. I highly recommend this location.

The facility is in great shape and it's super clean! The staff is cordial, knowledgeable and very helpful. Renee went out of her way to help me, answer all my questions, and even called customer service for me to try to help me change dates. The follow up was excellent, my experience overall was AMAZING!

Clean, safe, well-run, courteous customer service (thanks Rene).

Shameka was great!

Easy sign up and secure access, clean facility, and professionally managed.

Shameka was FANTASTIC!!!!!! She was friendly, helpful, and professional!!!! My father is very ill and she helped me get current on his rental money owed and was so kind and helpful letting me know how we can get him to his unit in the quickest and safest way. Can't say enough; I wish I could give Shameka 100 Stars! **************************

I was assisted by Shameka, today and she was very friendly and assisted me with everything I needed and was very informative. Loved her services and how great she is.

Shameka was absolutely amazing. The process of moving was crazy and insane enough but she was able to talk me into it calmly and patiently. She is a delight to deal with and I highly recommend this very location for your business needs. I’m am extremely satisfied and a happy customer.

Shameka is the best. This is the place to go for your storage needs.

Thanks for all your helo Shameka

Sharret, the manager of this site was incredibly kind and helpful to our family. She received us and walked us through in a way that reassured us that this was the place we wanted to store our belongings. We have used other storage facilities before, and this site stands above the rest. It is clean, Covid-safe, and is overall well-run. We highly recommend this site.

This is the best storage facility I have used in over 30 years in multiple cities and states. It is clean, has 3 levels of security to gain entry, always smells fresh and odor free. I always feel safe accessing the facility at all hours of the day even when I am alone. The lighting is excellent and my personal property is safe. The service is exceptional. Two very experience agents run the facility to the highest standards. They are professional, competent, knowledgeable, courteous and have gone above and beyond my expectations in assisting me to answer questions and solve issues that arose. The District Manager is exceptional as well. He answers all emails and phone calls in a timely manner. While following all Corporate Policies he and his agent treated me like family and helped me solve a problem. I recommend using this Hagen Ranch Public Storage facility with its highest standards of service and operational excellence.

Came in scrambling didn’t know what I was going to do about my last minute move. Shameka was so amazing. She helped and gave me a peace of mind. I’d refer her location to anyone.

Shameka was fantastic great customer service skills, 5 starts !!!!!!

Shameka was amazing. Very friendly and helped us very much. Definitely go see her for all of your storage needs.

This facility is the best!! We needed a place for our RV storage, Sharret & Shameka were very professional & very kind. Public Storage should be very proud of these 2 employees!! Will definitely recommend this place. Thank you

This is a great storage place. The units are very clean and everything looks great. Shameka was so helpful and informative and made setting up a unit and so easy! I highly recommend this public storage location!

Rinee was at the desk today I had a smaller unit and needed a larger one she was very helpful in finding one for me and was able to save me money on the upgrade. She was very pleasant and could tell she enjoyed helping people. Thank you for a good experience.

Renee was very helpful and courteous. Great job Renee.

Shameka you were such a great help!

Shameka was the best employee I’ve had! Very swift and efficient work!

Very good experience at this location, Sharret is very nice and she did great, very good knowledge about the facility and excellent costumer service! Thank you!

Sharret is awesome. She is very sweet and kind.

I lost the keys to my unit and needed to get all my Christmas decorations out of storage. Fred at the Hagen ranch location was so helpful!! He had my lock drilled out within hours!! All I had to do was buy a new lock!! It was so easy - no stress. The location is easy to access and Super clean too!!! Thank you FRED and public storage

My stay had been great, thanks for sll your help and kindness Shameka

Great job and fast service Shameka

Shameka is extremely helpful, knowledgeable and customer friendly. Highly recommend her location.

Shameka helped me out tremendously... changed my unit in under 5 minutes. In and out seamlessly. If every employee was as on point as she is the world would be a better place.

Renee was a great help this week. Thank you for the follow up call! Love the facility as well, very secure and so close to my new house.

Thanks Shameka you are kind.

Shameka your service was awesome thank you.

Rented our second Public Storage unit today - this time at Hagen Ranch Rd. Sharret was absolutely awesome and could not have been more helpful. Courteous, polite, efficient and totally knowledgeable - she was able to answer all our questions and showed us several options of clean and well cared for units in what is practically a brand new facility.

Be prepared to have to carry all your stuff up 3 floors. They only have like 3 carts available so if there is another party there loading or unloading you are out of luck. So unless you are training for an Ironman competition go somewhere else!

My stay has been fabulous. The property is very clean and well secured. The property manager Shameka is very nice and helpful. I will be back if I need storage in the future.

Most secured public storage thus far. Clean restrooms, great staff. Thanks shameka

Shameka & Serena was a great help. Serena took my call and gave me all the information and also told me that Shameka was nice and would take care of me. She was right Shameka was a doll and she knows her stuff. Thank you girls for such great service.

Shameka was a badass!!! She took my price down from what I was expecting to find a even better deal. She deserves so much more then what this place could offer. She’s amazing, kind, a very knowledgeable, and personable women. May she be given every opportunity to succeed in her life and business opportunities.

Shameka I thank you for all your assistance, you were a great help and very nice person.

It's clean and very well kept. The customer service excellent. Sharet was kind and very helpful. I was only inquiring and she took the time to go over everything with me.

Shame was awesome. Took me in just before closing and made sure everything was OK. Thanks so much i appreciate you.

Sharret was very polite, knowledgeable and made me feel at ease. Public Storage is blessed for having an employee as her. Thank you.

Shameka was great! She provided excellent customer service and assistance! Thank you for everything!

Shameka is absolutely amazing, made my experience excellent and went above and beyond to make my experience great!!

Shameka was great

Shameka was great processing my payment .

Shameka was very professional and helpful. She showed us a unit that wouldn't hold all the items we wanted to store, so she found us another (bigger) unit. She was pleasant and happily found a unit that would satisfy our needs. It was a pleasure to deal with her.

Shameka was the most helpful and knowledgeable employee and guided me thru the entire process! Thank you Shameka!!!

Shameka was wonderful, very professional. Facility was extremely clean.

Shameka you are a great worker. Thanks fir all your help. Nice property, very new and clean with lots of security as well!

Shameka was a great help today! Thanks for your assistance!

Starrett and Shameka are excellent. They are very knowledgeable and helpful in every way

Sharret was friendly, efficient and pleasant to work with. The facility is very clean and her guidance allowed me to get the unit I needed before it got away. Thanks Sherret. Jeff

Shareet was very polite and knowledgeable! She is very pleasant to work with! I am confident I will continue to enjoy my storage rental here.

Shameka

Being in sales and customer service myself I know how important it is for a company to have good people representing their company. I'm here to tell everyone about Sharret at the Hagen Ranch Road in Delray facility. This young lady took excellent care of me. She explained everything with patience and went out her way to make sure I was a satisfied customer. I am so happy I made the switch from Cube Smart to Public Storage and Sharret was a big reason why. Her manager and the company should know what a wonderful gem they have working for them. I would highly recommend asking for Sharret to work with you when you are considering renting a unit at this location.

Great facility if you're looking for a place that is well secured! Newly built, very clean and nicely ran!

Great customer service by Shameka. Highly efficient and explained everything perfectly.

Very Clean, Super Secure and a good price. Thanks to Faith and Sharett for being such great help.

I rented a unit today and was helped by Shameka . Within minutes of filling out the information on line, I was contacted by Shameka and reviewed the process. She explained everything very well and I decided to go to the office and finalize my rental arrangement. She was very helpful and pleasant, and the space is very clean. At this point I am very pleased with this Public Storage. I also received a message from the manager within minutes of filling out the information, but I spoke to Shameka who called about a minute before the manager. The manager left a message. I appreciate the personal attention. You have great employees.

New facility-Very clean. Margaret was very helpful. She explained everything.

This is my first storage unit rental and thanks to Faith and Vickie at Public Storage the process was a breeze! The facility is brand new and the spaces are all incredibly clean and safe. Faith was even kind enough to find a space close to the elevator for easy moving! Highly recommend!

If you are looking for a new, safe, storage facility, Public Storage off of Hagen Ranch Rd is the place for you! Victoria and Sharret made the entire rental process easy, helped answer all of my questions, and even made changes to my reservation hassle free! It was a breath of fresh air during our moving process! I rented a 10'×10' space that looks pristine and it's even climate controlled with several security measures but easy access while we move into the space. Thankful for this great team and their exceptional customer service!

Victoria was very professional and helpful.great employee!!

Great facility. Excellent service. Ms. Sharret is amazing. Thank you so much for all your attention and assistance.

I am new to Public Storage, having recently rented a 5'x10' space in this brand new facility in SE Florida. I have seen an enormous amount of negative reviews about PS in general but they are largely confined to specific websites, which leads me to believe that they are not genuine. That said, if they are that has not been my experience. This facility is close to my home (why I chose it) and clean as can be. The staff was super friendly, particularly Sharret who has been nothing but forthright and accommodating as my sole contact so far with PS. Yes the $1.00 first month promo is not accurate because you are forced to buy their proprietary Orange Insurance and their proprietary lock, though for me the insurance doesn't suck, is reasonably priced and while it's irritating that it's mandatory and they don't tell you that till you're standing at the counter it's not a deal breaker. Besides it's still a free country so don't pay if you don't want to and look for another faciltiy! Like many other reviewers I also worry about bugs, rats, and odors but I took steps to protect my stuff from such things and I imagine anyone that cares about their stored stuff will too. Foolproof? Nope. Ceilings? Nope. The only way to insure your stuff is OK is to visit it everyday or find a way to store it at home. Again, storing your stuff off-site is a choice not a necessity, so if you don't like the way a business conducts their business take yours elsewhere. Duh. I am not a shill for Public Storage, just a guy new to the industry that has not seen what others claim to have seen. As for rates, they're entitled to raise them even though it does suck if they do it during the pandemic. However if you don't like it at most you'll only be on the hook for one month (no annual contracts is fabulous!) and if they're reasonable increases my bet is that other storage companies will be in lock step anyway. 4 stars for the experience so far, 5 because my contact Sharret at Public Storage in Delray Beach FL is aces!

Margaret was VERY helpful giving all the information I needed and making sure I understand the contract and she took time to show me the spaces