Public Storage Self-Storage Units at 14770 66th St N, Clearwater, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 33/moSmall 5'x5'
$ 33/mo $44Best Price Label
- Climate Controlled
5'x5'Online only price$ 39/moSmall 5'x5'
$ 39/mo $52Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 73/moSmall 5'x10'
$ 73/mo $97Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 74/moSmall 10'x5'
$ 74/mo $99Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 77/moSmall 5'x10'
$ 77/mo $102Best Price Label
- Climate Controlled
10'x10'Online only price$ 113/moMedium 10'x10'
$ 113/mo $151Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 119/moMedium 10'x10'
$ 119/mo $158Best Price Label
- Climate Controlled
10'x15'Online only price$ 119/moLarge 10'x15'
$ 119/mo $159Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 119/moMedium 10'x10'
$ 119/mo $159Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 164/moLarge 10'x20'
$ 164/mo $219Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 206/moLarge 10'x30'
$ 206/mo $274Best Price Label
- Outside unit
- Drive-up access
20'x15'Online only price$ 227/moLarge 20'x15'
$ 227/mo $302Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Clearwater
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Clearwater Storage Units Near U.S. 19
Clearwater Public Storage is a great choice when looking for self storage space off U.S. Route 19 near St. Pete-Clearwater International Airport.
Approximately three miles from the airport, a storage locker is a perfect rental option for local residents or seasonal visitors looking to store a few small items for easy access before or after a flight, any time of the year.
For those who enjoy an active lifestyle in Clearwater, a 5x10 storage unit is great for storing workout gear and athletic equipment for trips up to nearby Largo Datsko Park, as well as a great spot for keeping backpacks, blankets and other items for a great day out at Spectrum Field catching a Philadelphia Phillies Spring Training game.
Roughly five miles from Tampa Bay and 10 miles from the beach, a 10x15 storage unit can not only fit beach chairs and beach umbrellas, but it can also hold water sports gear, from surfboards to kayaks or paddleboards.
Adjacent to the Ranch Mobile Home Park, a 10x30 storage unit can easily accommodate a large couch, coffee table, entertainment center or any household appliances that won't fit in a smaller residential space.
With plenty of indoor storage units and outdoor storage units in multiple sizes, as well as the option of climate controlled storage units, there is no shortage of cheap storage units to choose from at this location. There are also vehicle storage spaces, as well as RV storage and boat storage, all in a gated area with key-code access.
The property manager lives at this location for added peace of mind, as well.
This Public Storage is open 7 days a week and offers affordable storage solutions for folks in Clearwater, Largo and the surrounding communities throughout the east side of Pinellas County.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 626)
Astrid was very helpful and friendly. The property was super clean and well maintained. Totally hassle free. I should also mention Jennifer, I have not yet met her but she was so great on the phone yesterday, she answered all my questions.
Astrid and Jennifer were great and very helpful!
The storage was disgusting inside smelled like gasoline and the storage area was very small but very dirty don't recommend this place
Kudos to Astrid and Jennifer for helping me with my unit! Wonderful and informative. Set the right expectations right out the gate!
Jennifer was fast,knowledgeable, and courteous. She worked quickly to find the best deal for me. Top marks
Rat and roach infested!!
Called Public Storage and Myrtie answered; she was polite, patient and listened to my concerns. She helped me get my payment made online . She is a real gem,we need more customer service like this.
My dad had an issue with his door on his storage unit, Myrtie jumped into action and grabbed the WD-40, she took time and now it opens and shuts like a charm, Excellent Service, thank you. Highly Recommend.
Myrtie was great.
Went into Public Storage to make a payment and Myrtie was xtremely helpful ,she even helped my Dad get the Public Storage App on his phone. Friendly Service, Clean and Quick ,Highly Recommended.
Great place to store stuff pretty cheap as well
I want to give them a better rating because the woman who works there is WONDERFUL, but of course I can't think of her name. Otherwise, the units are gross, they pressure washed without notification and the paint chips inside destroyed all of my furniture, they raised rent a LOT with minimal notice (while the woman above went back and lowered it a couple of months later), the male manager is rude, and the automatic notifications from corporate are absurd. You're going to auction my stuff because I'm 3 days late, when I've paid $400/month for a horribly filthy unit for the last year? Not to mention the fact that I had 2 more massive units with you for 3 months? You're going to verbally punish me because I stopped to help someone with a dead battery in your property, and left 3 minutes after 9? Get outta here... I now store everything with U-Haul on Walsingham. It's cleaner, more inviting, less expensive and worth the extra 15 minutes to get there from my house. Plus, if I'm 3 days late? They call and just say "hey, late fees are waived, but don't forget to pay". If corporate is going to have such a stronghold on their locations, perhaps they should clean them up a tad and charge less so as to avoid pi$$ing off long-term tenants. They also don't offer a prorated move-out which is ridiculous; probably because they can't fill the units they do have, and have to jab their customers to make up for it. Bye, Felicia!
Myrtie was extremely helpful and kind when we rented our unit! The process was smooth and quick and the storage units are clean and secure!
Myrtie is the best, very friendly and helpful.
Myrtie was great!!! Super helful and answered all my question. A+
Myrtle has been Great!!!
Myrtie is extremely helpful and nice to her customers, she helped me make a payment so easily on the app.
Myrtie was great with assisting me with a storage unit. Very helpful and sweet. This is my 2nd time back with public storage prices are very affordable. I would highly recommend:)
Myrtle helped me with ps app great help thanks
What is the code number now that it was changed due to construction
Myrtie was awesome ,a great help
Myrtie was fantastic
Great service and affordable
Myrtie fave excellent service
Great service!!! Recommend checking in with Jerry!!!
Myrtie helped me and was so very kind great service
Myrtie and terry were great employees. They are accommodative, kind, and patient. All essential for customers who need this moving and storing process to be the least stressful as possible. Seriously it made the experience plus the specials are rad
Myrtle has been so helpful in helping ne with my online reservations and setting up the Public Storage App. Thanks Myrtie, you are awesome.
Myrtle and Ceila were great, helped me with my rental and place is awesome. Great gals, thank you.
Wonderful, highly recommended, go see Myrtie, she really cares about your needs and will fix you up with good price and clean storage.
Myrtie was so wonderful and went out of her way to help us excellent service with so much love thanks for all
Property manager, Myrtie, was very helpful and the area is very secure. Perfect for my needs!
Excellent experience for many years in the past.
Great customer service from Mytle
Clean and very accommodating
Myrtle was great, helped me with a smile.
Myrtle was great. Help us get what we needed with a great deal of charm and expertise.
Jerry and Myrtie helped us with our transfer excellent service with great attitudes
Myrtie has been nothing but excellent with answering all my questions and made it simple and easy to rent a space
Great help, Myrtle is so nice
My husband had a reservation at this location for a $1. Move in then the monthly rent was $154.00 a month after. We had contacted the felicity and told them we would be in on Sat Feb. 25th they said no problem we will take care of it. We get to the felicity and they tell us sorry we don't have any 10x20 for that price REALLY!!! THEY DIDN'T HONOR MY HUSBAND'S RESERVATION
The moving experience was very informative and easy to accomplish I recommend Public Storage to anyone that I may talk to you
Thank you Myrtie for getting us moved in during the rain storm. You were very helpful in helping us decide which unit size we needed!
Myrtie is awesome, great customer service, great price, thank you
Terry did a fantastic job. Happy client here
The units are meh...Sort of rundown, paint chips flaking all over my belongings and the kicker: I was 10 days late after being on-time for 8 months @ $325/month because of an issue they were having processing the card on file (which, btw, I used to ultimately make my payment online) and they sent me this lovely message (see image). That's ok, U-Haul on Walsingham is cleaner, less expensive and they are more appreciative of my business. That's where I have my other 5 units. You all should give them a try! - Joe
Staff is friendly and works fast to get us auction winners out.
Good prices, clean environment, good storage unit
This place is amazing, super friendly crew, CLEAN and secure. Great deal I am very pleased
Excellent thank you Myrtie
Muy buena atención Myrtie
Myrtie and Jerry were AWESOME! Very thorough and explained everything and made it very simple!
Very helpful and professional and courteous
Myrtie and Offessey gave great service, very helpful and friendly.Thanks
Thanks Myrtie for the help!
Myrtle was very informative and kind.
I have been a customer at this facility for over three years. During this time, the rates have tripled, and the customer service went from very outstanding, to the bottom of the toilet. I would not recommend this location to anyone needing storage in this area. I am attempting to find an alternative location.
Jerry and Myrtie are awesome, thanks for all!
Celia is awesome she is a great asset to the company sorry to see her go
I had a great experience today with Celia. She was very knowledgeable and very helpful. She does an excellent job at representing this company. I believe I was her last customer before she begins to enjoy her retirement. Thank you for all of your help. I hope you have blast!
Celia was friendly and helped me with everything I needed.
This place is really awesome. Great value, good facility that is getting updated and easy to use gate with your phone. The customer service is outstanding though. Cecilia deserves a retirement bonus! She helped us so much and was so fast. I'm really glad i chose this location.
Celia is so helpful! I had the wrong location and she patiently guided me over, met me outside, and gave me a handmade card with password. Great Service!
I went in today after reserving my storage and I was greeted by Celia, she took her time and helped me out with everything the correct size of unit that I needed. Her customer service is amazing for it to be just her running the place alone. If your looking for a good place to store anything go to Celia.. Thank you again for everything 😁🤗🤗
Celia was so much help
Celia is amazing! She went above and beyond to help me resolve an issue.. She was informative , patient and beyond helpful! She is definitely an asset to your company! I wish more people in customer service were like Celia!!
Celia was so much help
Ms Celia Was Very Helpful. My Storage Was About To Go To Auction And She Did Everything She Could To Help 😃
Celia is a wonderful manager. Was very helpful in finding me a unit that I was comfortable with. And also very helpful in pricing the unit correctly. Always alot of carts to use.
A great place to store your stuff but don't be late on your storage feet
Jennifer was INCREDIBLE and so so kind to us! She went above and beyond to make sure we were able to get into our storage unit and accommodate to our needs! Highly recommend!!
I’ve had my storage for @ 5 months now. Very happy with them from the start. Climate control is great. Never had a problem. Easy access. Celia was great. She worked with me through a financial difficulty. Her patience, kindness and calmness helped keep me calm. I would recommend them highly
Thank you Celia and Lisa for all your help great customer service skills
Celia was awesome so glad she was here Thank you for help
Helpful and friendly staff it would be great if it was 24 hour access
Celia helped me so much very knowledgeable Thank you
Celia was awesome. Great customer service
Celia was awesome very helpful very knowledgeable thank you so much
Clean place, quick service, Celia was great, listened to my needs and provided the best solution. Best experience I could have hoped for. Thanks.
Kam did a wonderful finding me the right unit at the right price! Will def recommend to family! Nope! Auctioned my family's property after my dad passed away. All we had was the garbage my brother left after pillaging it, and family photos. Thanks Kam!
I have moved a few times and every time I come back to this location. Celia is amazing! She's calm, quick, efficient, a Rockstar like all around great! I have been at other locations that were not great but everytime she is ready to help in all my crazy questions.
Thank you Celia for all your help. Shout out to Manny!
Excellent service! Celia is so helpful and kind I'm very glad I picked this storage facility!
Our unit was supposed to be 'climate controlled'. I'm not sure how PS defines 'climate controlled', but when we went to empty our unit on two visits, it was close to 90 in the building and just as humid inside as it was outside. SO MUCH stuff in our unit was covered in little blobs of mold. Current and prospective customers should tour this facility and bring a little $15 temperature and humidity gauge. Temps and humidity levels are WAY too high.
Celia was so much help, love this place
Celia had the best attitude, very friendly, kind & compassionate. She was able to throughly answer all my questions professionally Thank you for the excellent service you provided me. GOD BLESS YOU ❤️🙏🏽
Trish was kind and generous with a positive attitude. I would recommend friends and families to come here.
The person in charge couldn't have been more helpful. Made the experience effortless
Celia helped me out a lot. My rent was going up over a $100 a month and Celia took the time to find the mistake and got it corrected. Anybody else would have just let it go and I would have had to find another place. Thanks Celia !
Celia was so much help thank you she is very friendly and pleasant goes out of her way to help
Celia deserves a raise.
Bait and switch! BEWARE! Got an online reservation/price but when i went in, they said they were out of that size but offfered free upgrade...ok, fine...but in just a few months they adjusted my rent over $50 dollars! Manager said she would adjust but then said she couldnt, said Customer service would, they said they would but didnt, Supervisor said Sorry, nothing they could do.😡 Will be going to Life Storage!
Very positive experience!!! Celia at Public Storage was SO HELPFUL! She was very thorough with all the rules and instructions, and showed us the unit we had selected to ensure we were happy with both the unit and the facility. The rental process was complicated, but Celia made it a breeze for us! Within 15mins we had selected & rented a storage unit. The facilities are clean & pretty new! The lot is gated via code or app for extra security. A little backstory: we had just been let down at Uhaul down the street; after having a reservation booked 2 months in advance, we showed up at the Uhaul only to find out they booked us a unit that was actually not even available... with nothing even close left from which to choose. We were scrambling! We ran down to Public Storage down the road and could not have ended up happier. Thank you, Celia & Public Storage team for such a fantastic experience! Highly recommend!
The people here at Public storage are amazing. Ms. Celia in the office was very attentive to my needs greeted me immediately as soon as I walked in the door and made sure that every request that I needed was met. Any questions that I had she answered. I ended up renting a storage unit and getting one bigger for the same price that I rented the original one for. I walked out a very happy customer.
Jerry helped me out got me a 100 a month better price than I got online and was very friendly. He seemed to genuinely want to help me save a few bucks which at this time is huge to me. So ty jerry
One time for Jerry for the friendly customer service, thx a lot!
Finally home after 3 stops. Cathy was great helping me setup. Can't wait to get started moving in! Harry the newest employee is extremely rude.
Celia was very informative and helpful
Very clean storage, great service also Celia helped us get the size we needed & explained everything to us, she made the last part of moving to Florida easy for us! Much appreciated!
Celia was awesome thank you
Being in the Army for 20 years I've moved a lot and have had many storage units. This was the first time I've used Public Storage. I can't honestly speak for all Public Storage locations but this location is top of the line. The location is easy to get to, get in and get out of especially considering the heavy traffic here in FL. They have climate controlled buildings that are well maintained, clean, secure and contain motion sensor lighting that easily illuminates all areas of the buildings. Unfortunately though I can't speak highly enough about the staff that assisted my father and I. Jerry worked with my father to make sure he thoroughly understood everything pertaining to the storage unit and didn't have any questions. Jerry was extremely knowledgeable, professional and went above and beyond to make sure my father and I were extremely satisfied. Celia's knowledge of the exact location and current status of the units was amazing. She was beyond helpful in choosing a unit that fit my father's needs. (This may not sound like much to some people but it made a world of difference to my father and I) My father is older and suffers from COPD. He gets out of breath easily and as soon as she saw he was having issues she immediately gave him her chair and set the workstation up so that he could complete everything from the chair rather then standing at the counter. Dawn C. went the extra mile for my father and I as well. The original unit that my father selected was not going to be ready that day due to unforseen maintenance. So she switched my father to a more expensive unit in a better location for the same discounted price he was originally going to pay. She didn't have to do this but she did. As I said previous I can't speak for all Public Storage locations but this one I highly recommend. In the 11 different storage rental facilities Ive used this one is by far the best.
Been a customer at this location for over a year and very happy with the service. Julie has been wonderful, friendly and great to work with. She is rockstar when it comes to customer service and satisfaction. ***** 5 stars
I just want to say that ai have had a wonderful experience with this Public Storage. Julie is so sweet and a beautiful soul. She was very helpful and compassionate and a very hard worker. She is someone that really enjoys her job. As long as she is there I will continue to use this Public Storage.
Julie was AMAZING and helpful
Celia was very kind in finding me a prefect Storage unit
Celia is the best Showed me some good units and gave me all the information I needed. Clean property and Great customer service
Celia and Jerry were very professional and super welcoming!
Julie was absolutely fantastic! Incredibly helpful and accommodating! Would recommend to anyone!
Celia was awesome at customer service so glad we rented here.
Julie was fantastic! Great service!
Thank you Jerry for helping me reserve my unit, I couldn't have done it with your help, you are a blessing. You made me feel comfortable with booking online. Thank you again
Fairly great experience minus the fact that within 6 months my rent increased for my unit. Overall, great staff and easy access to unit.
Julie was very helpful and friendly.
Checked out availability previous day. Went back next day to get a storage unit. Jerry was very helpful and took time to get the right unit. Nice guy. Update, after 4 months of storage, my unit has severe damage due to some sort of rat or mice. The insurance they offer only covers. $250. Even though you would think they would have some sort of pest control. Absolutely horrible.
Julie was helpful & efficient.
Julie is a wonderful person who always goes out of her way to help the customer. I highly recommend you contact her for your storage needs.
Great storage location and fantastic service from Julie!
All I can say is best experience I could have hoped for. Celia is the best explained what I needed and helped me upgrade since I got the wrong unit on app. So I'm more than impressed with her and public storage !!!!
Julie was WONDERFUL! Made it so easy and she is super sweet!
I got great customer service at this site. They was quick and fast . Celia was very helpful too..
I have always used Public Storage. They are always wonderful and professional, which is why they always get my business. I spoke to Celia today and she was more than helpful. I had some questions and she was able to walk me through making a reservation online with no problem. Thanks so much!!
Julie was very helpful in helping us update our account.
Public storage is getting more and more greedy with their storage fees with time, I called in to ask why the increase in my storage unit every 6 months especially with the recession that's going on. I've been a loyal customer since 1998 off and on, it's a great disappointment to learn that after my last conversation with them they turned around and increased me another $50 a month. they have increased me twice in less than a year. They definitely do not value loyal customers or customers that are never late on rent. Make sure you shop around before committing to random rising storage fees.
Auction Winner: Transaction was quick and easy.
Julie was awesome. So friendly and helpful. Highly recommend this location.
Thank you Celia for all your help with my unit Great customer service skills
Julia was great she saved a spot for me . Very outstanding person she deserve a raise !!!
I had to transfer my reservation, from another nearby Public Storage facility due to availability issues, and Celia and Jerry only had about a 10-minute heads up on my reservation. I had just finished a long drive to Florida (I drove straight to the Public Storage as soon as I got into town) so the last minute change to another facility added a little more stress to the situation. Celia and Jerry were super friendly and accommodating, and they made me feel right at home. They were also very patient with me when I was having issues with the Public Storage app on my phone. I appreciate the kindness and respect they showed me during my visit. Their customer service was outstanding!
Service was fast and simple thanks to Celia!! Thank you public storage ☺️
Celia is the best got good unit and property is cleab
Thank you Celia and Jerry for all your help
Celia was very helpful
The manager Julie was the most professional manager I have ever dealt with. She was kind and compassionate regarding my situation. If I had my own business I would hire her away from you. She is an asset to your company.
Wanted to Big Thank you To Jerry and Celia for your help went to Ulmerton location which was closed due to staffing issue made phone call and they helped me with my move in.
Celia was awesome in taking care of me with my account, When I came to pay the other girl who was working was rude
Julie was very nice and helpful. Thank you so much!
Julie was amazing!! Helped me so much ! Great storage !
READ THE FINE PRINT!!! They raised my rent to $144 for a 10x10 after 6 months with an email as notice. I was moving out on the 2nd and was informed they do not pro-rate. I was going to have to pay the $144 for two days of renting. I originally put up this post and was promptly called by corporate if they refunded all of my money would i take the review down. I agreed....six days no refund. They charged me & rented out my unit. Sounds pretty slimmy to me.
I couldn't have imagined a better experience when we rented out unit last weekend. Julie the property manager is amazing. Very knowledgeable and gave us a great tour. Efficient paperwork process and everything.
Celia was awesome. Very helpful and helped us quickly!!
Julie was amazing, she had the best customer service and was very knowledgeable, she got me set up with everything I needed and made me feel welcomed. Units and property were clean and well maintained. They even have an app for quick and easy access! I was very impressed with this location. Thanks Julie!!! :-)
Excellent customer service from Ceilia, she made my rental experience quick and easy the units I viewed were spotless and the place was well kept Highly recommend her and her facility
I paid for a climate control unit and when I got in the building it's just as hot as the outside, me and my husband when we're walked in to our building we seen the thermostat it was 88 in the climate control building ... We looking to find another unit at another company and move our stuff. to pay so much for a climate control unit and it being 88 degrees in there is not acceptable...
Had a very positive experience with Celia!
Good prices and Celia, who helped me get everything arranged, is a rock star. Great service! Facility is clean and easy to navigate.
Celia was very helpful and friendly. I was uncertain on what size storage space I would need and she took the time to show me 2 different ones. She explained everything very clearly and was patient with my many questions. I will definitely recommend this location to anyone in need of storage.
Got mixed up when I arrived and missed the door location for my storage. I found it to be secured and the office staff was curtious and friendly. She slso came out to check that I found the open door where my storage was located.
Celia thank you so much for all your help!! You are amazing, very informative and super help! I love your personality!! Awesome experience!
Celia was absolutely amazing!! She was very helpful, great personality and very informative!! Thank you so much for all your help!!
Above and beyond customer service from Julie. She was really upbeat, on top of everything and gave me great recommendations that are going to make my move and rental experience with Public Storage seamless. The entire facility is clean and well maintained. My unit is spacious, well lit and the AC works well. There are elevators and carts available too.
Julie was very sweet and helpful! The hallway for the climate controlled units is a bit creepy....but had some laughs about it! Overall great experience! Unit was clean and spacious! Cheapest place around that's for sure!!!!
Went in to ask some questions about possible storage unit for future use. Prices were reasonable after comparison to the many storage places , what I did like was the customer service and the clean office and grounds, the gate was easy access and everything was working properly, they have packing material and supplies to help. nice to have when you need it.. Also the new Lady who assisted me was in training, she was thorough and pleasant and answered all my questions, Her name was Trish and I was impressed with her customer service. Definitely makes u feel welcome. I'll be using this storage facility !!
I received the best attention and I am satisfied what's a courtesy and customer service I was given and I would suggest ticket Public Storage a 5 plus and I would recommend them to others and the service that I did receive believe it is was outstanding
The customer service was amazing they were very helping and professional. Ms. Celia truly went above and beyond in meeting my storage needs. Thank you! It was so refreshing to see someone out there still dedicated to customer satisfaction.
I've been to a couple different locations and at each one I have seen exceptional customer service wealth of knowledge and positive attitude and everyone I've gone into very very good company train their employees well in there customer service I highly recommend them
Wonderfully quick and easy! Celia went above and beyond my expectations. Very friendly, knowledgeable, and on point. No questions were unanswered and all information was provided. Thank you for having such wonderful staff!
I am a mover for Phelps and Friends Moving U. We have just had our first experience here. Very happy with it.
My husband and I were walk-ins, and Celia was really helpful. She showed us the potential unit, and was very patient answering all of our questions. She explained everything clearly, and we ended up getting the unit. So far so good!
Cecelia was awesome! Landed at another facility down the road, unmanned, no help or info, unstaffed! Called and this woman directed me to her location, bent over backwards to undo the online mess I had signed up for, secured a unit for me to rent, showed me the space and got me on my way!
Great location, friendly staff, clean, secure, and not to busy. I have had a unit here for about 3 years now. I’ve never had any water get in the unit after major storms and there is a vent in the ceiling that keeps the temp and humidity reasonable.
Mrs. Cecilia... Awesome 👍👍👍 fixed all my issues? Walk me too unit. She is absolutely an asset to the company.
Friendly and thorough. Celia and Julie answered all my questions quickly and courteously and very efficiently got me signed in. Thank you ladies.
I needed a 1 day Grace period. Was moving out of unit on Jan 2 2021. Payment was due on Jan. 2nd. I would have had to pay an entire month for 1 day. RIA. The front desk person returned my call and did me the amazing favor of giving me that 1 day, without charge. She did not have to do that. I will recommend your company to anyone moving I know. Thank you again RIA. 5 stars for you. Happy New Year you made mine a good one.
Very friendly service, nice clean units. I will recommend to anyone that's needs storage. Thank you.
Celia took care of me. Her and Robin are very professional and caring. Wonderful customer service
This facility has wide aisles, easy to negotiate with large moving truck. When we were moving to town, Celia was so helpful! We had parking issues and she found us a spot to park a large moving truck. She saved us so much driving and worry.
Thank you Celia for all your help
Ria was amazing!!!!🌠 She was a life saver a total blessing 💯 Thanks to her I will still keep what I have left of my life she's a total rockstar 🎸🪕🎺🎷🎻🥁🎤🎧🎚️🎛️🎙️
I recently got a 10×10 storage at this location and Amanda the lady that assisted me was great, made a stressful random move much easier to accomplish. Thank you Amanda you're help is much appreciated.
GOOD SERVICE. CLEAN BUSINESS.
THANK YOU SO MUCH CELIA FOR YOUR AMAZING CUSTOMER SERVICE AND MAKING THIS MOVE QUICK AND EASY! WE GREATLY APPRECIATE YOU!
I chose this Public Storage location based on the 5 star reviews, and they did not disappoint! Life threw me a curve ball & I needed a unit FAST! Celia is the epitome of great customer service! In my obvious frantic state, she had the patience to explain my options, unit sizes, pricing, etc... & got me into a unit quickly. Thank You, Celia!
Talked with Ria on the phone and she was very professional and helpful. She walked me through how to do the contactless agreement online and made the process seamless and easy. Thank you Ria for your amazing help!
Ria was super helpful and very nice. Will definitely recommend to anyone looking for storage.
Mrs.Cecelia was an awesome help to me and my family she did a good job helping me out with the information that I needed she was very helpful thank you so much for your service I was very happy with my storage.😊👍
I like it because it's a good place, clean and well-attended kindly without hurry, and they take the time to show you the units, so it's highly recommended
I’ve been in these units for a couple of years now and they are great I do not particularly like public storage as a company, but the management team here specifically Celia has always gone above and beyond to help and make sure you are happy.
Great people here! Celia was amazingly helpful!
That was easy and smooth. Celia was great.
Great service,very fast and friendly. Amanda was great 😊
Great customer service Celia
Thank you so much Celia you were the greatest help ever have a blessed day
What areas experience Thank you for all your help Celia
Harry checked me into my large climate controlled unit today! He was super helpful and friendly. This looks to be a well maintained location. Makes my life easier!
Thank you Celia at Public Storage! We were moving from across the country, and you made the rental process easy for us.
Just recently started renting from this facility and had the pleasure of dealing with Celia. She was very friendly and knowledgeable. She was able to answer all my questions and was very helpful.
Thank you Celia for making the experience of renting a storage space so easy. With everything going on now I appreciate the service and clean facility
Thank you for making my rental experience fast and easy, Jerry!
Harry helped me with my rental. He was awesome and very descriptive about the unit and the space that it provided. Thank you Harry for all of your help. I will recommend my friends and family to this public storage location.
Great customer service friendly staff made the process really easy and quick. I differently recommend this place if you're in need of a storage unit.
Celia Went above and beyond Call of Duty to make my renting a pleasant experience very much appreciated
I was having some trouble with my payment but Shawna was extremely helpful in resolving the issue. Thank you so much I appreciate that she was willing to go above and beyond to help me.😁
Thank you Celia for all your help Great service
Absolutely wonderful staff. Have always had a pleasant experience with both Celia and Kathy.
Received excellent service and price from Celia. Five stars.
Have been treated with the best Customer service I've ever dealt with at any storage place facility stays clean quiet any questions or concerns or problems they're right on top of it in the office. Celia and RIA were awesome!
Thank you celia rbea for all your help
My company has used storage facilities for over 15 years. Celia is by far the most informative, expedient and nicest manager I have experienced to date.
Friendly office staff—Chelsey
Chelsea was very helpfull and informative and removed my late fees during this pandemic. Thank you
Great service very friendly Chelsea was very helpful
Chelsea was very helpful and friendly. Great customer service!
Great place to deal with Cathy was a tremendous help with assistance me with storage.
Cathy was marvelous.. Helpful sincere and easy to set up my storage building
Cathy was wonderful
Cathy was great
Cathy was great today!
Cathy is a very personable individual very very knowledgeable in the field of completing her rental. Please give her a raise
Cathy was kind and helpful with my rental!
Cathy delivered an excellent service! She was very professional and kind. I would definitely recommend this place if you need Storage!
Awesome job from Cathy ! Extremely helpful
Cathy is awesome!
Cathy was a big help to get me into my storage unit.
I have been with this place for almost 12 months. They now want to Jack up the rent 20 percent. I can see one or two percent but almost 20, not for my family. A heads up wouldhave been nice, like a couple months ago. Another exampleof poor customer experiences. I will be looking for a new place to store my stuff. Updated 3/11. Corporate called. They went down a couple percent and have an increase of 6.5 percent rent. This is on the board line of leaving. While it is only 14.00 more a month that is a significant yearly amount. Raised up to 3 stars. Its simple to get 5 stars. Give the customer the same rate as they were getting billed.
I would like to thank Silvi, Chelsea and Cathy. Great people. They will help you with all your questions and storage needs. Also have wonderful locks for units, all the supplies in one place. A great experience. Thank you so very much. 😁
Chelsea was excellent. Very pleasant.
Chelsea was absolutely wonderful to work with. She was very knowledgeable about all the units. We looked at several and she pointed out the advantages of each one. I recommend her facility very highly. And, Chelsea as well.
Chelsea was amazingly helpful and the facilities are very clean and secure!
Chelsea was fenomenal. Very friendly, professional and helpful. Thanks much for your help
Service was great. Cathy was very helpful and informative!
Cathy was Fantastic and it was a very quick and easy process!!
I JUST WANTED TO THANK CINDY FOR GREAT SERVICE AND HELP WITH THE PROCESS I HAS NEVER REAnted a storage space before.
To whom it may concern: I have been renting from Public Storage for years. I've found the employees in the office to be more than helpful In assiting me. Thanks for all of your services.
I had a very hospitable service from Cathy. S JFK e was very respectful and passionate and was understandable of the job. Would not get anything better than what I have had from her.
Chelsie, you are fantastic! The staff here is great, and have gave 110% whenever i have had questions. I would recommend this location to everyone! I feel safe when i am at my unit, and know my contents are safe! Thank you!
Chealsea was so helpful and made it super fast!!
Kam was great! Also Chelsea was AMAZING! She worked with me to make sure my things did not go to auction. Definitely shows they care about customer satisfaction.
Cathy and Chelsea were wonderful in helping us get a unit.
Clean place. The office lady is well informed and does a great job.
I just rented a unit from the location at 14770 66th St N St Pete. Reserved it online and went to the location to check it out. Dealt with Kathy, Chelsea, and Silvi. I didn’t just get great service, they all went out of their way to help me. So thank you ladies. I was in the process of changing who I used for my storage needs. They made the decision easy. Good people and fair prices. I would highly recommend them. They were patient and knowledgeable, and the place is clean, well lit, and secure. Ticks all the boxes.
Seems nice. They don’t tell you that you need an additional $15 mandatory insurance until you’re about to sign the contract which was a little upsetting, but the woman Chelsea at the front was very nice. I saw a bit of water leakage in the inside air conditioned hallway that was a little concerning, but i’m not sure if that was coming from the unit or the roof.
Chelsea was amazing!!! So helpful and knowledgeable
Cathy is absolutely amazing and she helped with anything I needed. Answered all my questions and would definitely recommend this place
Cathy was great
Cathy was great and very nice!
Chelsea was great!
Chelsea rocked it as always... made my life super simple thank you!
Great gal in the office. Answered all my dumb questions with class. Very happy customer.
Cathy was great.
Cathy and Kayla were fast accurate and very polite and helpful. Will always return to this public storage rig needed be. Thanks girls !!!!
Cathy was great on getting me the right size and answering all my questions.
Cathy was very helpful in getting what I needed.
Quiet and easy to get to.
Cathy was a great help
Chelsea was super helpful and I would do this 100 times again! Thank you!
Cathy did a great job setting us up with all of our info
Cathy has been an absolute wonderful representative of this company. She has been a tremendous help with different situations that have arose with my unit. I cannot recommend coming here and renting/dealing with her enough!
Cathy was very helpful and kind. She answered all of our questions and gave excellent service! I highly recommend this storage facility.
Dawn was absolutely fantastic to work with! She was knowledgeable, friendly, and didn't waste any time - which was greatly appreciated. The climate controlled units are nicely secured and the option to bring our own lock was a nice change from a lot of places. Highly recommended!
Cathy was fantastic and very easy to deal with. I appreciate everything she did. She is five star in every way!
Cathy is the best
Cathy was awesome and great service!!
Great service from Cathy, definitely recommended.
Cathy was awesome! Very helpful!!
I absolutely would recommend this location based on my overall help. Chris was amazing. He made the transition with moving in simple and a breeze!!!! Thank you all for all of your help during this crucial time🙌🏽
Great place!!! Chris & Cathy were very helpful!!!
Cathy and Chris were extremely helpful and renting was a smooth and effortless experience. Thank you
Ask for Cathy, she’s an outstanding employee. Answered all questions quickly and efficiently.
Cathy was quite helpful. The whole process was painless as could be
Kam is my jam! Super helpful getting us started and great monthly rates!!!!!!! Was also very easy and painless to make the first payment. Staff was much friendlier than the other place down the street.
Kam was today!Gave us a good unit!
Great service! Explained everything perfectly! Thank you, Cathy
Kam and Cathy have been wonderful during my storage here! I'll be back in the future!
Kam and Cathy are a delight to work with. Always friendly and helpful!
Made my payment with Kam!
Cathy is awesome saved me time and money. Strong recommend.
Dennis was awesome at his job. Very professional & courteous. Come see Dennis.
Wooot Kam!!!! She was great :)
Cathy was very nice and helpful
Cathy was a 5 star help and experienced quick service there.
Kam was lovely and beyond helpful.
Cathy provided the best customer service! Great location!!!
Cathy was amazing!!
Cathy was excellent helping me rent a storage unit
Kam moved my grandpa in a unit. She's super nice lady!
Great place to store your stuff! Thanks so much Kam and Cathy!!!
Kam was such a helpful and knowledgeable person great attitude made the experience very enjoyable
Cathy was extremely helpful!! Excellent customer service
Always deal with Cathy and she is always smiling and willing to help with any of my stotage needs.
Cathy provides excellent customer service
Cathy was very helpful and we enjoyed the experience. Recommend this facility! Came back to expand and Cathy was great once again!
Cathy was awesome!!! Amazing customer service!! 😊
Cathy and Kam are so informative! They answered all of my questions. I'll be back to rent!
Cathy and Kam helped me today. I love how friendly they are. I normally wouldn't leave a review, but with how nice this place is and the good people. I'd say you would enjoy it here.
Kam was so funny and helpful,
Payment with Kam. Nice lady!
Very courteous service! Cathy and Kam were great and always awesome!
Cathy and Kam are amazing!
Cathy was so wonderful, nice and polite. She gave excellent service. I will recommend this location to others looking for storage.
Kam is the best! Went above and beyond!
Had a wonderful move in with Kam. I looked at a unit yesterday and came back to rent today because she was so awesome!
Kam took my payment. Super nice!
Kam was great!
Kam is so hilarious! She should be a safari tour guide! Had a wonderful move in!
Tasha and cathy were really helpful and informative! Love this place! They make it easy.
Well organized and a lot of size options.
Kam has the best work ethic! I saw her cleaning out the lake and I couldn't believe it. She's awesome! I'll be in to see her!
Had a fun move in Kam!
Kam and cathy were amazing today with the move in!
Cathy was very helpful
Cathy was extremely helpful through the entire process!
Kam was amazing !!!!
I recently rented a storage space with Cathy's help. She did a great job. I started out with a 5 x 5 and then things changed and I realized I needed a 5 x 10 and she seamlessly made that happen and also made sure that I got the best deal possible. I appreciate Cathy's care. Also the facility is clean and well lit. AND they have carts available to borrow which was very important for me and huge elevators. Nice place.
Kam rocks!!! Incredibly helpful and a joy to work with.
Cathy was very friendly, informative and made the storage rental process very quick and painless!
Love this place
Service was amazing! Cathy was very helpful and made renting a storage locker very easy!
Cathy was amazing and helpfully, helped me get a great deal on a unit.
Cathy gave us the best service. Will look for her each season!
Cathy is the best. She gave us the best service.
Cathy always gives exceptional service and customer satisfaction to a T with a smile. If in need of storage come see Cathy. You won't be disappointed.
After a very long trip I needed a storage unit n stopped at public storage where I was helped so much by Cathy who made everything so much easier n so helpful I believe the rest of my day will go a lot better because of the knowledge and service I received here today !
Amy was the absolute best. Great customer service. She was very professional in assisting me with my requests promptly and efficiently!. Thank you Amy for all your help!.
Had a great experience looking for a storage. Eric was a great help
Shawna was great! Very personal support. She was very helpful and clear with all the information. Great service!
Shawna made the setup process easy, amazing customer service would recommend public storage to anyone.
Great location and great staff. Cathy was great to work with and helped us find the perfect storage unit for our needs. Thank you.
cathey is nice and friendly i would recommend you come and talk to her if you need storang space
Got a new storage unit a 10×15 for 80 bucks a month that includes insurance for $15/monthly, beats my dad's $295 for the 10×30. Shawna was a great help it was her 2nd week on the job and she had no issues whatsoever I'm impressed with her ability to get me in and out with no long drawn out process she is a great addition to the Public Storage team I feel. Keep up the great work Shawna! Looking forward to the great customer service from you!
Shawna was awesome!
Cathy was very helpful and professional
Great under standing ms. Cathy
Just came in from a very long ride from Washington it was very nice having someone so kind to help us after a long ride here.amy was very sweet and always smiling .
Great service by cathy!
Amy was very nice. She helped me understand better why I needed to have insurance on my unit. Office and property was very clean as well. Thank you.
Had wonderful experience with Cathy. Got all ongo. I needed
Amy was extremely helpful. We got the right unit for our needs. The facility is clean and conveniently located.
Cathy was very helpful and nice
Amy was very helpful and on the ball.
Cathy is such a pleasure to do business with. So friendly and helpful. She is a great asset to your company. And because of her I'll only store here at Public Storage. Thanks again for everything Cathy and Robin. The Dream Team!
Amy was super helpful and nice. Indoor facilities are also very clean.
Move out with Cathy was a complete pleasure! Her kindness, courtesy, and professionalism will be long remembered! She made my day! Thank you Public Storage for employing professionals like Cathy!
Couldn't be happier with the service and prices. Cathy and Robyn both worked with us over several days to find the right storage size for all my stuff. They advised me that I could keep a larger unit and switch down to a smaller one when my needs changed. And I LOVE how they sent my gate code to my phone. I had left my card in our car and was so thankful that we didn't have to drive back for it. They gave us so many courtesy extras, we felt like VIP's!
Amy very helpful
Cathy was very nice help me big time
Amy was super helpful and sweet! Very fast process got in and out in no time. Great and clean location.
Amy was absolutely fabulous and patient with me today. This is my 2nd time using this facility and it's been great every time
Robin was awesome. Very friendly and helpful
Cathy did great
Despite coming in during the rain, I had great service. Robin was patient and terrific. I love my space, very easy to access. She was pleasant, fun to talk with, and full of smiles.
Very pleasant people in the office especially Cathy been a steady customer for the last four and a half years she is trying to do a submittal to keep my rates from going up this month
Kathy was very helpful. Very friendly.
Great atmosphere, wonderful customer service !
Kathy was great!
Cathy is the sweetest lady , she helped us to choose the right size storage. Very happy Thank you ❤❤❤
Robin waa awesome. Great service.
I love this place. Robin is super fast with service. Great customer service. Bubbly personality and courtesy. Keep her around. Make sure to check out this location and ask for her.
Eric did a great job, and appreciate the service
Robin was wonderful.
Robin was very friendly in helpful! Nice facility
Ms.Robin was very helpful with fulfilling my requests. The unit Ms.Robin showed me was perfect for my needs.
Robin was very helpful and very organized thank you for making it easy
Robin was excellent in explaining every detail to me regarding my storage unit. She provided me with information that was extremely important in securing the integrity of my personal items. I highly recommend visiting this location and speaking with Robin about any questions or concerns you may have.
Received great prices and great service from Cathy at this location!
Cathy was very nice and good service
Cathy was very helpful with us in getting our unit established. Very friendly.
Cathy was so helpful. She took away alot of our worries.
Robin was great. Best service ever. This is the best public storage. Thank you so much
Try here first!! A refreshing experience in the hit & miss world of public storage. Robin couldn't have been more accommodating and helpful in selecting the right unit for us. Best customer service in a self-storage facility I have found in Pinellas County yet! Thank you!
Cathy was a great help. Thanks
I had 2 storage units at this location for about 2 years. Overall the location is great. It's well kept and the employees are professional and pleasant. The initial rental prices were great. I was disappointed with the price increases about every 6 months. They're usually $10-$15 monthly increases. It doesn't sound like much of an increase unless you're a longterm renter. Then those minor increases really start to add up.
Robin is awesome. Great service. Wonderful smile. I recommend her services and public service anytime.
I've got to say Miss Amy and miss miss Kathy we're the best people I've ever dealt with and they were so informational and so very helpful and I'm very thankful to have them help me with my storage unit
Robin was so helpful friendly and patient I really appreciate her customer service with me an the process she took her time showed us a unit more suitable for my belongings she was excellent
Cathy was very nice and professional, she helped me find the perfect unit at low price! I’ll be there right when I move to start services with you guys!
Cathy was great she took care of everything we needed don’t hesitate
Cathy was super kind and genuine, she made me feel like a friend instead of a customer. I will highly recommend you all! Thank you
Rent from Cathy great
Great prices see Cathy and she will take care of you
Cathy was amazing!!!! Very thorough and detailed!
Mandy and Amy was extremely courteous, professional and kind. We would recommend this storage unit.
Robin was the best person that I have ever met, really friendly, professional, she did the process really smooth also love the storage unit and location.
Robin is awesome
Cathy was very helpful an friendly.
Cathy has superior customer service and went above and beyond to help me get moved in.
Cathy was excellent and helped me with all of my storage needs!! Gave me good storage hints!!
Robin was fantastic, the facility is pristine, and the rates are out of this world. Highly recommend this facility.
Robin was awesome! Fantastic sparkling personality, professional and knowledgeable, terrific customer service. Highly recommended.
Clean and safe place for your storage needs Ms. Cathy was so kind and helpful. A pleasure to have escort us around.
Cathy did a great job it was a nice experience working with her it was awesome experience
Cathy was great help setting me up!
Robin was so helpful
Cathy is amazing! I am truly grateful!
Cathy did a great job very friendly and courteous
Cathy And Robin
Cathy was very polite and professional. Made the process very easy!!!
Cathy was efficient and effective
Cathy was very professional in helping me determine what size units will efficiently fill my storage needs. I was impressed with her accurate visualization of how all my furniture and boxes will fit into a smaller unit than the one I thought I needed, thereby saving me money. Thank you so much for the great job, Cathy!
cathy was amazing help and gave us all the information we needed.
Mark helped us get a great unit at a great cost. Very friendly, and I definitely recommend you go to him if you need a storage unit.
Horrible people to deal with after you sign the contract. Be sure to read contract cuz they charge you for every little thing. Have to buy their lock at $22+ ? We were told that it would have to be 5 days to cut off a lock? Then I called a week later and was told that she was just there and THEN was told that the first employee did not properly communicate the proper info. Rates extremely high and talk about late fees?!? Fees upon fees. Recently went there and a employee was park in the middle of the driveway blocking the pin pad. Found staff to be rude and extremely lazy.
Cathy was very nice and accommodating
Miss Cathy did it awesome job today with my public storage account I called customer service online and they cancel my account so I was in the store with her more than an hour or so and she help me and we get the situation straightened out
Cathy was most helpful and professional. Very easy quick move in. Thanks
I have used them for over a year and in that time, rates have gone up twice otherwise, the storage area is clean and the property is kept up.
Miss Robin was AWESOME, extremely professional, and has an infectious smile
Robin did a fantastic job helping me get started. She was very friendly and knowledgeable
Cathy was very helpful. My experience was awesome
Robin was awesome!
Robin was great!!!!!! Thanks
Robin was AWESOME! Quick service. Thanks Robin!!
Robin was fantastic!
Robin was by far the best person ever! Polite and absolutely made this procces peefect! Give that woman a raise!
Robin was very friendly and very pleasant and kind. Very nice person.
Cathy Thank you got your help!!
Dealt with Cathy today! She is a peach! Very informative, answered all my questions. 😊
Robin was great. Very helpful and understanding. I am helping my parents make their way into assisted living and am doing a million things at once. She was patient, expedient and kind.
Robin was great interacted with the kids we had a blast
Came in and was waited on by Cathy. Storage unit was clean and a great price. Will recommend to friends for sure!
I've had the best rental here second storage.. Cathy has been such a big help in all areas of my rental experience at this location would recommend it to all my friends..
Came in a rush already having a horrible start to my day and came in to get my storage ;; the woman behind the desk Cathy was great and patient and understanding of my frustrations, even let me vent lol ... she was extremely knowledgeable and took her time doing everything from point A to point B and took care of us the whole way through... definitely recommend this place. Thank you Cathy for making our day just a little easier!!!!
Robin - professional, quick, and courteous ! Thank you ! Would recommend
Cathy was great. Very friendly and informative.
Cathy was very great!
Start was easy, and customer service was great...
Cathy was great and gave me great service. Would teccomend
Cathy was very helpful and super friendly in helping us get setup with our new storage unit - thank you !
robin was great service good job
Robin was great. Great service and knowledge!
Had a wonderful experience! Robin, the beautiful queen, was very helpful with assisting me. Such a great experience and customer service!
Great service by Robin. The property is clean and well organized. She is polite, courtesy, and explained everything for me to understand. I highly recommend public storage. Thank you Robin!
Excellent service from Cathy!
The lady that attended me today (Cathy) was awesome! She was very helpful and she was so sweet to my 2 year old. Great customer service! Looking forward to the next time we see her!
Robin was absolutely fantastic. I would recommend this place especially when she is here.
Our 14 month experience with the Clearwater Public Storage was very pleasant and with the easy access and clean surroundings, available moving carts made for quick in and out. Staff was very friendly and always helpful, always taking time to chit chat and asking if we needed anything. Initial sign-up went without issue and very quickly along with our need to downside after several months after our arrival. I would highly recommend this location for either long or short term rental space.
Excellent service! Cathy is awesome make my experience super enjoyable.
Best staff ever amazing place Cathy was an amazing help . Will recommend this place to anybody 💪💪💪
Cathy was a pleasure to deal with. Very knowledgeable and great customer service
Robin is an awesome manager. Great service and very knowledgeable. She is warm and welcoming. I plan to always do business with her and public storage.
I am very impressed with how new and clean this facility is, very upscale in my opinion. The personnel were both professional and friendly. Cathy was awesome and explained their storage options clearly and found me the perfect size storage unit that I needed for my belongings. I will surely recommend Public Storage to all my family and friends.
Great service from Cathy!! Thanks for all of your help!
Great service from Csthy!
Robin was great.. easy check in
Only reason not five stars is access not 24 hours
Out standing customer service. Cathy was very friendly and covered everything I needed to know. I would recommend this location.
Cathy called me to confirm my reservation. At the location she answered all my questions and was thorough in the process.
Cathy, the manager, was so helpful and informative. She spent over half an hour explaining the pricing and availability of the storage units. I will be contacting her, as soon as my nephew moves to this area. I highly recommend that you seek her out, if you want the best customer service available!
excellant customer service and management
Robin was very nice and helpful to me with smile she was great!!!Thank u robin
I chose Public Storage for the 4 months I am waiting on my new house. Mandy was so polite and wonderful in making sure I got all my questions answered and saw all of my options. I highly recommend Public Storage. Mandy will help you with anything you need.
Cathy was the best come see her you won’t be disappointed number 1 customer service friendly people and very social
Cathy was excellent! Great service!
Kathy is fantastic and she has been with public storage for a very long time so she can answer any question you got. She is also not only very helpful but very nice and always smiling. kathy is who i would deal with anytime i need to store stuff and she will always get you the best deal. Just ask for kathy
Kathy was nothing but helpful wonderful experience here thanks for being awesome
Cathy was very helpful
Cathy was very helpful and very pleasant.
Friendly staff . Cathy and Robin were amazing!!!!
Great service by Robin and Cathy
Cathy is very good staff .
Very friendly and helpful with everything I needed answers to thank you Cathy for your help
Cathy was professional and kind.
Yeah they were good and friendly. Especially Kathy
I have use this facility in years past and have been very satisfied. I received very courteous and excellent service from “ Cathy “ who I believe is the manager. I would definitely recommend this storage facility to any in the Largo area.
I dont like that they make you give a 5 star review when you reserve a unit. She told me to pull my phone out and walked me through how to give a 5 star review and told me to mention her name (Cathy), she stood there watching until I was done. Changing my review to 1 stars for that reason alone. I will alter my review as I see fit after I've actually experienced their facility to see if I have an issue with rats, bugs, mold, ect....
Ms Cathy gave us excellent customer service and got us the right unit we needed !
Cathy took care of my move in very effectively
Cathy did good
Cathy always provides excellent customer care. I met Cathy in 2010 at another location. Using Public Storage ever since. Glad to see her at this location.
Cathy was great
Ive had a unit here for 3 months. Always paid on time. Never any issues. Until I tried to downgrade my unit. The office attempted to have me pay another admin fee and would not honor any online pricing. They only offered prices that were on site. Claiming the only way to change would be to vacate and restart the process. I've never had a company attempt to strong arm me to make a change. A simple process should be in tact to help existing customers instead of overcharging them and giving them little to no options to save money. They want full price or nothing. They would not work with me or even make an attempt to make the transition easy and inexpensive. Save your money and go to a facility that is focused on customer service and not just customer acquisition. They know better but Still do it. There are many options in this area. Do your research so you are not stuck overpaying for less than adequate service and appreciation. They will not make exceptions for customers that they already have. Online prices are not honored and if you need to make a change or move units they will take advantage of you. Save the hassle and avoid this location.
Ms cathy was very helpful and a very nice lady
Ms Cathy was very nice and respectful and professional
Cathy was excellent
Cathy was very nice and professional loved the service she provided for me.
Cathy was a rock star. Very sweet and helpful
Very disappointed in the customer service of this company. Not only do they raise the rates every few months but have no customer service skills. I have been a customer for 2 and a half years. I moved out on last day but weather did not cooperate in florida and in middle of a severe thunderstorm. So we had to postpone a day. We cleaned the unit and made sure it was clean and ready for moving for another renter. Unfortunately this is a holiday and I assumed the office would be closed. I just received an email for an entire month of rent.. with zero leniency for prorated rates. And to expect to pay within 10 days or sent to collections. For someone who has paid $230 for 30 months. That's $7000 and us using this company again vs $230 for an empty unit and losing business from word of mouth. Do the math.. I have worked in retail and public for long enough. No one wants a bad name these days. I am not looking for hand outs but if you truly appreciate customers you do the right thing. But business is business and like they said at corporate office.. Its written in agreement. I have 10 days. Thanks for being there for the consumers. Update 9/10/18: I received a call from Kathy the newest manager and from the district manager to follow up on the customer service call fiasco. They were very understanding and apologized. They had no idea we even tried to correct the issue. They were very helpful and resolved the issue without question. Very much appreciated!!
Very helpful staff
Dawn is AMAZING! that is all.. give her a raise!!!
Cathy was wonderful to work with. Was very knowledgeable and answered all my questions. Highly recommended.
Dawn was a pleasure to deal with.
Cathy made it very easy to move in. Quick and fast and very knowledgeable, especially for 9:30 in the morning. Thank you.
Cathy was very professional and helped me get my storage paid. Thank you!
Received great service from Cathy and was given a great unit for promised online price.
Advertised you can book and secure your storage in advance online but then they harass you with continual calls during each day and emails that you must confirm by phone or in person due to the high demand. Not friendly online services for someone whom simply has too much going on to babysit a storage center they are booking in advance also. I cancelled my reservation promptly.
Nora and Cathy were awesome, so helpful and nice...a pleasure doing business with them and would highly recommend them both as well as this particular location!
Cathy was great, she showed me 10×10, 10×15 units and called another property for climate control. Cathy was awesome and need a raise. I love her....
Cathy was a amazing. She was patient and very knowledgeable
Cathy was of great help and very polite
So I'm currently dealing with personal property loss from this place and they are handling it in a very poor manner. SUPER DISSATISFIED with this business.
Cathy she help with everything very very helpful. Thanks Cathy.
Cathy was awesome! Exceptional customer service. Very informative and great personality skills.
Cathy was the best. She explained all options.
Real great place to store your stuff.real great customer service.Dawn was the nicest and sweetest lady ever.thank you dawn for everything you did for me.i recomend everybody to store stuff here
Nora was great. Respectful and helped us out. Great staff. I would recommend this place. Quick and fast service.
Great storage facility, very courteous, helpful and pleasant people to deal with.
I used this storage location for 10 months. I had a very good experience. Very clean and well maintained. Perfectly located on service road of Us19. Less price compared to other locations. Nora is a very helpful and doing a great job. She walked me through the site and helped me choose the right sized unit and explained the policies cleraly. She always have a welcoming smile. No trouble vacating as well. Highly recommend!!!
Staff is always friendly and helpful
My only complaint is that our monthly cost has gone up about 3 times since 2015 and there is no warning about it. No letter, email, nothing. I log into my account today and see yet another increase of $20 /month! Please warn customers of these increases. I can't wait to move out of this unit. Such a waste of money
Nora was wonderful to work with. She was very friendly and helpful. This was my first time using public storage and it was a very good experience thanks to Nora’s help. I was unsure of what size to go with and she was very helpful in helping me to choose. I would highly recommend this public storage over any others that I looked at.
I booked over the phone. The only thing I knew was my last experience with U-Haul storage was a nightmare and I wasn't going back. I am so thankful for Tammy and Nora at this publics storage location. They were both instrumental in my moving process. getting the right unit for the right pieces and lowering my cost as much as possible. They also assisted my movers with location and instructions. There is no question that this publics storage location is the way to go. Thank you Tammy and Nora so much for everything.
Tammy is the absolute rudest “manager” I have ever dealt with. And I worked a lot of retail in my life. Dawn was sweet but Tammy was just nasty. Always has been. Stay far away from this terrible “customer service “....
Everything here has been great! Especially Tammy, she could not be more helpful! Thanks for everything!!!
Absolutely love this storage facility & the ladies that keep it running smoothly! Nicole and Tammy are courteous professional people who make every visit a fun experience. I recommend this place for all your needs. New units available and great prices!
The office staff is excellent and efficient shout out to Dekena and Tammy
Safe,clean fair priced
The storage center itself is very old and smells pretty stingy. I originally came here due to the low rates. With rates rising, not sure it is worth it compared to newer buildings, but the location is great. However, the staff and property manager do an excellent job of responding to requests, working with you to make your experience better, and go above and beyond. They will take care of you for sure and that makes it worth it - knowing that your stuff is secure 24/7 and watched over with love - Tammy lives on site and that is priceless! This is a must to check out if you are looking for a storage unit!
Horrendous experience! This place will rip you off!!!
The purchase of the rental space went smoothly. Nick was professional, informative, and friendly and was able to answer every question I had. And I had many! The place seems clean and the prices are nice.
Have used this place before in the past, always friendly and courteous and the prices are fair for what you get as far as space is concerned.
This is the worst storage place ever. When you rent here make sure you get the same information from all the people that work there. You will be told two entirely different things if you don't speak with the same person you've been dealing with.
Very helpful and accommodating, I'm very satisfied. Great job from tammy and nora, thank you.
We suffered a significant loss due to an unfortunate fire. They have been very helpful, patient, and supportive in assisting us to make it through this "crisis".
Tammy & Nora were great with helping me file a claim and were very efficient. I'll highly recommend this Public Storage for use because it's convenient and the customer service is great.
Thanks you again nick, love the unit.
Climate control storage, carts to help with heavy items, great monthly rates which one can have auto paid from account, management is supreme here at this location.
Tammy and Derrick are always friendly and helpful. It's sad to hear what has happened but even though our stuff didn't burn, Nick called us yesterday to let us know our property was safe. Great customer service even after a tragedy.
Found where my old talking buddy. Tammy is awesome!!!!
Great customer service goes a long way with me, and that surely was provided. Kassidy was friendly, personable and more than willing to answer any questions whenever I go. Kudos to public storage. Hire more friendly people!
Friendly service! Climate controlled units available at incredible rates. Security is clearly a top concern with motion sensing cameras that cover every corner of the property. An attendant is on site 24/7. I had to upgrade to a bigger unit a couple of days ago and I have to say, the service here is still spectacular. Tammy is an absolute joy to work with. She made sure I understood all the changes to my contract, ensured I was satisfied with the new unit, and has such a pleasant personality that I honestly look forward to doing business with her. I am glad this Public Storage was the one I went with, she really makes a difference.
Great service. Climate control is okay. Sometimes it does feel damp but my things never got mold. I'd go back if I need storage space again.
The managers here are always nice. They really do care and the prices are fair.
I rented a unit there and Derrick was very helpful and a pleasure to deal with, Thank you Derrick, Joseph Harvey
Deyne was great. He acted professionally, answered all questions and went out of his way to make renting and transitioning into storage as easy as possible. I would highly recommend this facility.
Always very professional and pleasant. Tammy is a joy!
Staff was friendly, knowledgeable, and committed to getting us the best price possible.
Clean property. Helpful,courteous staff. Highly recommended
This is a great storage company that cares about there customers. I had a great experience here. I also want to thank tammy for making it possible.
Paid for a unit here for ten years+. The original owners were great and the rents lower than most. Older style without individual access codes and alarms on each unit - not a huge issue unless there is a robbery. The pest control might be better - lots of roaches infested my unit. Then Public took it over a few years ago. They demanded I pay for insurance on contents and it had to be thru them. Something like $12 per month on top of fairly regular increases. Got a letter last year - they are being sued under class action as it was found out that they were keeping most of the premium amount - not a huge surprise. When I finally emptied it out, I stopped by the office to make sure were all set. The on-site manager is great, but the regional guy was there from Public corporate and he told me about another man who spent tens of thousands on what fit into a very small truck when he left. While I am sure that is a great subject for the corp guy (he clearly loved the story), it wasn't what any long-term renter would ever wish to hear and not very professional really. Storage units are much like boats and RVs - the two happiest days are when u rent it and the day you empty it. don't tell me about someone even more foolish than myself. Just happy to not be pouring money down the drain any more. Unless you use it to make money - think long and hard about storing and what you store. One thing leads to another and it is always simpler to just keep paying and paying, until one day you realize what you have paid far exceeds the value of the stored items.
I've been a client of public storage for about 2 weeks now. I booked online with an inexpensive unit but after looking at the unit, decided on a larger one. The manager Tammy was very helpful and apply my discount rate to the new unit. Everything about the move into storage was very smooth. They offer excellent hours of availability and their gate entry system is very easy to use. They suggest high security locks and can provide them if needed.
Tammy is a very nice manager. The property is always clean. Just rented a unit and she really cared about her property.
Tammy was a pleasure to work with and made the process a smooth one.
Tammy at this storage office is great. She is very friendly everytime my boyfriend and i go in there. We got a great rate online and even though it was a few dollars more than some others, it is worth it for the cleanliness and service. We like it because it is very secure with a big gate and lots of cameras. Tammy made it worth the trip. Thank you. J. HALL
Clean and courteous. Need access to restrooms from units.
My boyfriend and I began renting a storage unit in May of 2015 from this location. He was going away in the army, and I would temporarily be moving in with family until we got stationed and settled. Everything seemed fine, though we were in a hurry so maybe we just weren't paying enough attention... Went back to the unit once in July to grab some stuff I needed, all my stuff seemed to still be in good condition. HOWEVER went back in the beginning of October 2015 to grab a dog gate from the unit and was met with quite the surprise... MOLD EVERYWHERE! On all of our things it was hairy green mold.. so many of our belongings ruined.. I went directly into the office to ask if there was a leak or a break in the ac unit (did I mention we had a climate controlled unit?! HAH THAT IS A JOKE!) The woman claimed no and they were unaware of any issue and that maybe I placed wet items in the unit.. so I go back and start walking around our unit was E and all inside that building was black mold and nastiness covering the walls and ac units.. you can smell the mold! I have a lot of pictures and I wish this would let me post them... STAY AWAY! SAVE YOURSELF THE HASSLE! Eventually her response to me was oh well you purchased the insurance.. which was only because they MADE us.. however I am happy about that now... I went back to show her all the pictures and suggest I think she is highly mistaken thinking I put wet items in there.. that amount of mold.. it's been a problem and they are well aware of it! Been trying to contact the district manager ever since with no luck.. seems he is avoiding the issue! Cant wait to sue these people for not disclosing this issue to us!!
The new manager is very nice and friendly. Much better than the previous people that ran it. The prices are fair but the security is worth it
The staff is amazing. The district manager is an incredibly nice and personable. Best unit prices in town!
I want to start by saying Norma is most helpful,she made me feel like a close friend.👍 Very respectable and reliable by the way she writes notes for other employees to the way she handles customer's concerns with extreme politeness.😊 Norma has made sure that our things remain easy to access easy to communicate for payment and has even helped us downsize to save money. 😮One thing you don't want to do is lie to her her,be honest about paymeny she will work with you and give you the direct information that you need. When it comes to public storage itself,😵 Wow an amazing price. The deals that are offered at this lot are definetly affordable, and you can also reserve them online!😀 I didn't know that until I spoke to Norma as well😉. The lot is well taken care of clean including each individual unit has packets for rat detection.I recomend to store your personal belongings and treasures at this location. Also right on a direct bus route line. You're in good hands lol but this is not State Farm,by the way the insurance that must pay for each unit is actually affordable .😁
Danielle was great I rented from another before and came here for a special and employees are always friendly and very helpful
I have been a customer here since it was Southern. They have really done a nice job improving the property and most importantly, keeping it nice. Great job!
Nora was very professional and helpful from the first time I stopped in. I had many questions and she answered them all until I felt comfortable. The facility is safe, clean and easily accessible. I would recommend it to everybody!
Danielle is awesome !! Always happy to help and super knowledgeable about moving supplies. Love it here !!
The customer service here is excellent, and Nora has a nice personal touch. I felt very safe and the grounds are kept very clean. They were one of 3 storage facilites I was deciding on, and I'm glad I chose this one!
Pete is awesome! Great service!!!
Very happy with service , Pete was very helpful , easy access for truck deliveries. thanks !!!
Thank you Vickki for your excellent service. You answered our million and one questions and were very patient with us. Being new to the area you were very kind in giving us great tips on the area as well. Places to go and things to do. Thank you for getting us into a unit that best suited our needs. Thank you for taking the time to show us the unit and again your patience. It was great that you could enroll us in automatic payments. It is nice not having to remember yet another deadline. The cost for the unit is a bit higher then we are used to in the north but the service provided here is excellent!
I had only been with Public Storage for about a year. Public Storage took over Southern Self Storage. I found the transition smooth. They may a lot of improvements. Pete and Nora are very friendly and helpful.
I phoned their customer service department today. they were Rude and Unhelpful !
I am very pleased and happy with awesome service I received from Pete the Manager and staff, they went over and above the service I expected. if you need a storage place this is the location to come too :-) :-) :-)
Only used the place for about 2 months but any time I went in, Pete or Danielle were always friendly to me. I would recommend this facility to anyone.
I had an excellent experience with this Public Storage. I looked around at different locations and chose this one based on Pete and Jeremy. They were immensely helpful in showing me the unit before I decided to get it, and put no pressure on me. When I finally did decide, they called just to double check my confirmation. On my move in day, I went in to sign the papers and they insisted on having me purchase a few things that I might need for my unit, which was fortunate as I didn't have them as I thought. Paperwork went smoothly and they happily and professionally answered all my questions. During and after the move, Pete went out of his way to make sure everything went smoothly. I would not go anywhere else for my storage needs!
I am moving to the area, and was checking into the different storage options available. One call, and the guy I talked to was very helpful. He was patient with me even though I had dozens of questions, gave me info about the area, and took the time to walk me through the storage rental ins and outs, and was sure to answer all of my questions.
Pete is such a great help to me and my family! Such a clean beautiful property
Such a clean property lovely people
My experience was the best! Rosa was very pleasant and helpful. I've been a customer for 4 years and wouldn't use anyone else.
Danielle was wonderful, very instantiated and flexible.
Very professional and courteous. They worked to get two units close for us and everything went smoothly. Thank you!
I rented from here when it was owned by Southern Storage. Public Storage has spent a lot of money upgrading everything on the property. The manager Pete and his assistant Danielle are very nice. Their pricing is the best in town. Would definitely recommend.
It was very pleased was very happy.
DANIELLE IS VERY FRIENDLY AND HELP ME OUT WITH ALL OF MY STORAGE NEEDS.
Pete at Public Storage in Clearwater is very helpful and answered all my questions. I called around other storage facilities in St. Pete and Clearwater and they were cheaper by a landslide. I highly recommend them for your storage needs.
I was pleased with the services and the welcome from the staff. The help i have got from the property manager was more than what i ask for. Thank you for everything.
Pete & Danielle are great to work with. They are always friendly & smiling. Facility is clean & very secure .
Since the changeover there have been numerous improvements to the property for the better. The management group on site have been friendly and helpful.
Smiling Friendly customer Service provided by Pete & Danielle. Multiple clean and EZ access units to choose from; the registration process was Simple and Fast. Thanks A Load. Keep Smiling;-)
A corporate error, along with their inability to correct it, forced me to locate a Public Storage facility while I was on vacation, 3,000 miles from home, so I could pay my rent.I went to property #25804 in Clearwater, Fl. I encountered DANNIEL and PETE in the office and explained my problem to them. PETE asked me a couple of questions, and within a few minutes, they were able to correct the problem that others were not able to understand, let alone fix. I paid my fees, and left much happier than when I came in. They were very pleasant to work with and very professional. When I move to Clearwater and need storage, Pete and Danniel will be first people I seek out.
I have rented storage units before in a lot of places from Louisiana, Mississippi and here in Florida, and this one is by far the nicest, both in the property, the unit and the customer service that I have received from Pete and his wife. When I need one again, I will be going back to them, even if it costs a little more or is a bit out of the way. I don't usually wright reviews, but they deserve it!!!! Keep it up!!
Pete was friendly and helpful !!!
Pete and Nora were awesome!! They gave us great service and went the extra mile. We saved money and were able to get exactly the unit we needed to make our move smooth. During our move Pete made certain to come and see if our needs were met. It felt great to have a caring staff on hand. It enhanced the feeling of security at the property.Thank you public storage for taking the time to hire such caring and proficient staff. They deserve a raise.
I have a storage unit in this facility. I would like to say how nice the staff and district manager are to the customers. I was having a difficult time with some of my storage and both the district manager and store manger helped me immensely. They did not need to stop their work to help me solve my problem, but they did, and I truly appreciated their time and consideration. It would be more convenient for me to move my belongings to a storage facility closer to my home, but I will not leave this location due to their excellent service and cleanliness!! Thank you, Kelly (B11)
Pete was a super manager. The facility was clean and accessible. My only critical critique is the location of the exit gate code machine. You need to exit your vehicle or park oddly in order to enter your gate code to exit the facility.
A great facility !! Very clean & well maintained , staff is very professional. Auto pay feature is a great option for me. Highly recomend !!
Great storage place, new and very nice. I reserved a unit online and when i went to pay for it in the store...it wasn't a mini storage unit it was a locker unit. apparently you can't decide on the mobile website what one you want. But no problem Danielle was able to get me into a regular one. Nice people, not very talkative tho. Seemed like they wanted to get you in and out. Rates are great, a/c units(even better). Overall good experience.
What a fantastic facility! Pete, the facility manager, really does a top-notch job! He has always been friendly and courteous and seems to really understand the importance of his customers. I rent many units a month based on our business needs and have always had a positive experience when dealing with Pete. He is definitely a wonderful asset for Public Storage...and did I mention the facility is fantastic as well?!