Karl was so nice to work with and made sure I got a space that was right for me. Thank you Karl!
Excellent customer service. Fair pricing
I highly recommend the Mill Pain Rd, Danbury Public Storage location. It is extremely well kept, the bathroom was immaculate and the employees are always great. The last time I was there I had a question and Karl went above and beyond to help me. It is obvious he takes pride in what he does which is a pretty rare thing these days.
The employee named Karl is phenomenal. He went out of his way to find me a better deal with the same size unit.
This place saved my recent move. Easy access, affordable, clean,
Fantastic customer service. Super quick, they took us to tour the options before hand. Would definitely recommend
Karl thank you for all your help yesterday. With getting me a same size storage for a cheaper price. I really appreciate you taken the time out your day to help me and to make sure that I understood what was going on.
Karl helped me and showed me around the facility. He is knowledgeable, friendly and kind. The units are clean and well lit. Great experience. Thank you Karl
I wanted give a 5 star review to Karl at the Mill Plain, Danbury Location. He went over and above to help me find the correct new unit! Outstanding service!!!
Voula helped us tremendously with our storage needs. She was full of good information and very accommodating. Great Job Public Storage! And wonderful customer service Voula!
Great communication. Transparency good
Voula was excellent in helping me browse through spaces as she demonstrated extreme patience and wonderful customer service. My experience was 10/10 and i WOULD recommend
I had a problem with my business partner, and wanted to change my access code and locks. Karl was very congenial and took care of it right away, changed my code and exchanged my lock at no charge.
Tanya and Karl are the best! I was having difficulty with the system and last minute they helped me figure out how to get the last unit available and exactly the one I wanted! Excellent work and customer service!!! I love this place!
I have had a number of different units over the years at this facility. I have always received the unit clean and in good condition. The entire place is well maintained. I've seen a number of service people here too and the most recent, Karl, is the nicest guy who knows his stuff too. He made signing up for a new unit a breeze. (And he overcame a couple of glitches too). If you need additional space this is the place to come. I recommend it highly! And ask for Karl!
JOE WAS AMAZING!! DRILL PRO AT WORK! HELPED US WITH OUR LOCK.
THANKS JOE. WE APPRECIATE YOUR TIME AND HELP. APRIL AND ZION 8-14-24
Joe is a lock cutting savior!
Joe and his trainee Ang were awesome!
I stopped in on Mill plain in Danbury. Joe was there pitching in for a vacationer he's usually in Stamford just and absolutely great guy and experience. He was also training a new man name Ang. I was watching and listening to Joe going over him as he was processing my account. Joe was so detailed with him step by step it was great to see. He's very knowledgeable and friendly. Was just a great experience
Thanks again Joe for all your help.
In the process of getting a storage unit and went down for information. I met Joe and he was extremely thorough explaining pricing, service/sizes, security and the process in general. He took the time to show me a unit and compared with other units. There are so many storage places in my immediate area but I will be going with Public Storage based on the service that I received from Joe today!
Been using the storage for years. Tyrone helped me with all my questions when moving out. He was helpful and made it easy. Thanks !
Premises and grounds are always kept clean. The automated gates that open from my app are appreciated. However navigating my account from the app was less than stellar as I tried to close my account after vacating mid month. Tyrone was extremely helpful as the app was about to penalize me for a late ‘vacate’ when truthfully, I vacated early as I paid for the full month in advance. Tyrone was pleasant and a real credit to the Public Storage team at the Danbury facility..
Yesterday morning I was greeted with a smiling face by Tyrone, the property Manager. Tyrone went above and beyond searching out a unit for me & explaining the details, showing me the unit & assisting with the locking procedure. The access code & app worked immediately upon his completion of enrolling me. He even showed me the two entrances to use. I couldn’t be happier with the customer service provided by this gentleman. Now for the building itself… this is the first unit I’ve ever rented (ai’ve rented approx. six other times, some in different states) in a climate controlled environment. I was truly impressed with the a/c on a 95 degree day & how clean and well maintained everything was from automatic light working as they should to how well manicured the lawns were. Also note that there was no garbage to be seen or birds hanging from overhanging beams anywhere.
Addendum-Tyrone was instrumental in his computer know how to move me to an easier handicap accessible location . Kuddos Tyrone!
Tyrone is a great guy. He will help you with all your storage needs. Thank you for your service.
Nothing but a great experience working with Tyrone at Public Storage in Danbury on Mill Plain!
He is responsive, helpful, and the process is seamless. Even extra help with the app features. Being able to open the gates with the app is awesome too.
One of my concerns was safety, but I never felt unsafe when bringing items too and from storage.
Definitely recommend!! Thanks Tyrone
I was assisted by Tyrone McCoy!! I found him to be very helpful and knowledgeable about the store!! Mr. McCoy was very professional and polite!! Did not rush me and didn’t mind all my questions!! He is truly a benefit to this store.
Tyrone is an excellent property manager. Very helpful.
Great place!! Tyrone was very helpful and patient, he made sure that I got what I needed from the beginning to the end of the process, very knowledgeable. Awesome customer service!!!
Tyrone is very friendly, informative and provides great customer service.
Tyrone is the best!!! He is so helpful and kind. Absolutely wonderful customer service from Tyrone.
Tyrone was very helpful and patient, he had such an amazing and strong presence and made sure I understood everything during the whole process. Great customer service!!!
Karl was great to work with. He has an understated dignity about him and I look forward to working with him
Karl was great to work with. He has an understated dignity about him and I look forward to working with him
Tyrone was unbelievably helpful and kind throughout our checkin process! He deserves all the recognition for how smoothly our Saturday move in went! Thank you!!!
Tyrone is the BEST! I'm brand new to Public Storage and he explained everything clearly and helpfully. As other reviews have said, the place is SPOTLESS, so clean and well-lit and totally safe feeling. They even give you your own padlock! Great security everywhere, large carts available, big elevators . . . it's a breeze. Most of all, Tyrone is super nice and accommodating. I was in and out in 30 minutes with a brand new storage unit signed up, and all my stuff moved in!
This place is clean and well taken care of! Tyrone is amazing and extremely helpful and kind!
This place is spotless clean, and the Property Manager Tyrone is truly the kindest, nicest man. Tyrone made me feel so comfortable and taken care of. He made this process so easy and was really lovely to work with! I feel incredibly comfortable storing my things here! Thank you Tyrone for making this the easiest and nicest process ever!
Adria
Tyrone was extremely friendly and helpful!! Made the process extremely easy!!
Great place, Tyrone was at the desk and he meet all of our expectations and beyond. Definitely a great choice for any of your storage needs. Thanks Tyrone!
We've been renting a storage unit since shortly after the facility was built and have always found it to be well taken care of. Tyrone at the front office is a lovely fellow who is helpful if you call or walk in
Tyrone is the man to go to 50/10 would recommend cause he’s so nice and sweet and definitely will keep coming back (not because i’m paying for the storage just because he’s nice and friendly and makes me laugh)
I got the details for my storage unit from Tyrone and it’s the smoothest experience I’ve had with any storage place. I’d highly recommend coming to Tyrone for any of your needs involving your storage unit or just a great laugh!
Tyrone was great and super attentive! Happy we got help from him because he was awesome!
Tyrone was very helpful and he provider excellent customer service and he was willing to go beyond
Tyrone was a pleasure to work with and helped me find exactly what I needed.
Every time we pay or storage fees, Tyrone is always the Best Most helpful person!!!. Never had any problems or issues with Public Storage, great place to do business with, especially Tyrone !!!
Tyrone, the property manager was very helpful. He had a lot of patience, he was knowledgeable and made the entire process very easy. The facility is very clean.
Tyrone provided excellent customer service and was very helpful in securing our unit! Nick was also very helpful and made move into our unit easy and seamless.
Thank you Tyrone for your assistance today. You were very helpful. While there, I noticed the storage unit doors were sparkling . I appreciate seeing the outside of the units so clean.
I needed some help and Tyrone was extremely helpful.
Tyrone is the best associate helped me tremendously. Been a customer for two years at public storage Danbury.
Tyrone was extremely helpful assisting our family with settling an estate at an out of state Public Storage facility. His kind demeanor was appreciated given the situation. Thank you!
Tyrone helped me look at storage units and figure out what unit would work best for me. He was very helpful
The Public Storage on Mill Plain Rd in Danbury the staff were very helpful and courteous in getting me the right unit for my needs.
I had a great experience at Public Storage. Tyrone was very helpful and assisted me when I needed to close out on a locker I had been renting.
Tyrone was a great help a gentleman a pleasure to deal with would rent from again anytime
Tyrone was extremely helpful, took his time to show us around and the property was extremely clean!
Tyrone was super helpful and walked me through the entire process. He provided great customer service and took the time to answer all my questions!
Tyrone was very helpful, and was ready at the door, he answered all of our question accordingly, and made the move in process very easy, definitely deserves a raise. 👍👍
Tyrone was so helpful in assisting us with our storage unit. You have two satisfied customers! Thank you Tyrone!
This is Nick Tommaso, posting on my sister’s account. I don’t have the sign in info to leave a review on my own, but I had to leave one because of the exceptional level of service I received from CHARLIE S. and JOHN F. at the front desk. QUALITY, QUALITY, QUALITY overall human beings. They were extremely charismatic, informative and pleasant. It made my time finding the right units seem like a snap of the fingers. These are the type of people that give great customer service, are definitely great neighbors and who love life. Thank you guys!!!!
Seamless experience with Rob at Prime storage. Thanks again
Brian and Karl were great save me a lot of hassle, highly recommend pubic storage just ask for Brian or Karl
Brian and Carl were very helpful with renting a u it
Brian was so professional and provided an amazing customer service!
An amazing location, very well maintained, wonderful staff, everything is nice a clean. Very satisfied customer
Very clean, and well organized place, amazingly helpful employee who showed us around. Very nice and sweet, will definitely be renting here.
Brian was amazing, he helped us choose the right unit at the right price! Five stars no doubt.
Dan was so helpful yesterday. He provided great customer service.
Christina is very personable. The facility is clean. There are not enough carts on hand - and then some inconsiderate people leave carts up stairs.
They are incredibly friendly people and Brian was fantastic
Christina was awesome, answered all my questions and gave me great storage advice options. Seamless transition to downsize due to less storage required and no hassle took less than 5 min for transaction.
We have used Public Storage for years now. Brian was very helpful the last time I went in.
Brian was very knowledgeable and super friendly made my day way easier
Brian was great Super Quick and efficient, very clear with all information needed . Give him a promotion and a raise !!! Brian was here to close my account always helpful very good guy ! There to assist you anytime !
Great place for that extra stuff glad they are back to full hours. They just need more carts available. Since they are so busy
I love how quick and easy it was to work with Christina on getting my unit in and out. Her customer service with the business is 100% awesome. I appreciate her hard working heart and soul.
Brian was extremely helpful, with the entire process from start to finish. Wonderful experience !
Brian was very helpful and pleasant
We've spent the last two months stressing over finding an affordable storage unit to accommodate my bf's sudden move from his house to my apartment. We were lucky to find public storage. Brian was great. He explained everything, answered all crazy questions, and brought us out to the storage unit that we ended up renting at the end. It's nice to have someone personable and one who doesn't try to upsale on what we didn't actually need. (Especially since this will encourage "if it doesn't fit, throw it out.")
Brian and Christina were both fantastic. I had to move things from another location and they were helpful, knowledgeable, short, sweet and made everything extremely easy. The location is very clean and prices are great.
Brian & christen very helpful
Brian was very wonderful in helping me. I would recommend him to everyone.
James L was very professional and cares about the customers and he's very thorough I recommend Public Storage danbury Connecticut highly
also Christina the manager always went above and beyond to be helpful to me along with their district manager Alex these three are very professional and always willing to go the extra mile to please their customers
Excellent storage. Brian was extremely professional and helpful.