Tom was very helpful throughout the process
My cousin & I had to clean out her storage unit today and we had such a great experience with Tom. He warmly greeted us, cancelled her account very quickly, escorted us to the unit, and advised us on how to proceed. It was an really simple process and he treated us with such kindness. It was a bit of a difficult process for my cousin and he was gracious and compassionate. And he laughed at all of my irreverent jokes. :-)
Tom was great ! Very professional and helpful !Thanks Tom !
I have loved public storage… I’ve used them for over two years now… They have made the process so smooth!!!
Tom and Daniel have been wonderful! Always so helpful!
Very helpful and friendly staff always!
Based on my experience at this location specifically, i can honestly say it’s been TOP NOTCH all around! With a staff who’s always been very welcoming & helpful, or the highly competitive prices regardless of what size the unit is, this location checks all the boxes! For me personally however, my hands down favorite amenity they just started offering is the 24hr access provided for those tenants who really desire the ultimate option of convenience…doesn’t matter what time of day or night, if you want the ability to access your unit WHEN you want, now you can! Not to mention, having this luxury is literally only $20 extra!👏🔥👌💯
Rented from Holly she was helpful and professional.
Holly runs both locations on Jordan she is amazing and will make sure your storage is safe and you are taken care of.
Thank you for making my move out an easy experience when I forgot my keys in a different state. Thank you to the manager for helping me park a uhaul box. Thank you for everything, you were all super kind, especially late on a Sunday afternoon when I was stressed. Super kind, super helpful, super professional and beautiful humans
Was well respected and did not judge when coming in for a place to store things. Very professional.
Great experience, very friendly staff. Jennifer was great and super helpful!
Easy process to get unit, and move in day was a breeze. Glad I decided to go with Public Storage
We signed up for a new storage with Tom who very,very helpful!! We appreciate all of his help and professionalism!! And we received a great rate! Thanks
Tim the district manager went above and beyond to help me out when need. I appreciate your customer service and I’ll definitely be using you guys in the future.
Rented a unit today at the Parker, CO Northgate location. Clarissa was extremely helpful and knowledgeable. Super great experience.
Tom was especially helpful and very transparent about the cost and tips on how to get the most out of my storage unit. I especially love the security measures in place and they don’t feel like too much to do when accessing the unit.
I had a great experience, thanks to Tom. They were incredibly helpful and kind from the moment I walked in. They made the process of getting my storage unit quick and stress-free, clearly explaining everything and answering all my questions with patience. It’s not often that you come across someone so friendly and efficient—definitely made my day easier. Highly recommend working with them!
I had great service and was explained the details of the unit. I got a great price too!
Great storage facility and wonderful staff!! Thank you Tom for all of your help. We love having the climate controlled unit and how clean the facility is.
Clarissa was great they did a great job. Helped us out a ton!
Tom and the team at Public Storage are great to work with, I highly recommend their location. Tom is the nicest and most helpful person I’ve dealt with in customer service. When I was unloading they noticed one of my work boots rolled under my vehicle. An employee came out and notified me which I really appreciate. I don’t think I would’ve noticed and could have lost an important piece of my PPE for work. Thank you, Tom and the Parker team!
Tom and Holly provide amazing customer service! They are helpful and friendly which makes it easier during this time of change. I highly recommend this clean facility to store your things.
Wish I could give a 1000 star review Clarissa did a great job making us feel comfortable and always answered our questions throughly
We have used Public Storage before and be pleased. We are so happy to report that this location on Northgate has been another great experience.
Clarissa was super friendly and accommodating. She got my lock core and gave me a tour while taking me up to the storage locker. She explained the details of how this facility operates. We're happy to know that we are using a clean well managed space. Thanks Clarissa for all your help!
Very personable and helpful! Very clean space!
Amazing customer service, very helpful and would highly recommend
Very easy and nice staff :)
Great facility. Clean and well managed. Good security. Rolling carts provided really help speed up loading and unloading. Clarissa was helpful…awesome to work with.
Staff was very friendly. There is always a cart to ease the move. Recommend for your storage needs.
The most well managed public storage facility I’ve ever used! Everyone I’ve ever worked with has shown excellent customer service!
Tom was awesome and tremendously helpful by all means. Other stuffs are friendly too. I will highly recommend this facility to keep your beloved belongings safe!
Their customer service is second to none. I was completely impressed with their professionalism and customer service. The ambiance here is always inviting and comfortable. Clarissa and Tom are the A team!
Clarissa is very helpful and sweet. Thank you for answering my questions and helping me choose the right unit for my needs. I am very satisfied with this location and its employees. Tom is always helpful and has a great work ethic, I always see him around and it’s always a delight. This location is very well kept, clean, and feels safe and welcoming. I am a return customer and will recommend this location to my friends and family. Keep up the good work!
Clarissa served me with excellent service and was very helpful with the process. Thank you Clarissa
Great experience with Clarissa today in acquiring my storage. She was very helpful and professional.
Professional, helpful, informative, and considerate customer service from Clarissa.
Overall I’ve been very happy about the service. Recently I needed to downgrade my service by moving into a smaller space. Your agent at Northgate location in CO (Clarissa) was extremely helpful and made the change seem less and easy and even managed to get me a better rate! This was all done in a matter of minutes which given the time crunch I was in, was extremely helpful! A+ rating!
Clarissa and Cora is always nice! Thank you guys for helping us out. 😊
Holly was amazing! So informative and helpful! That’s the main reason we chose this storage unit! Very friendly and personal!
Great friendly service absolutely recommend
The staff is always great! The Wi-Fi could be a bit stronger but the building is clean and safe!!
Holly provided great customer service. She was friendly and answered all of my questions. Great experience!
I have been using this storage facility for about the past six months. Tom and the staff have been nothing but helpful in my transition into my new place. I’ve never had any headaches with any payments or access to the gate. Clean facility with easy access to garages. Would recommend this facility over all others. Thank you again, Tom!!
Aug 2024 Cora was super helpful both on the phone and in person when I needed to discuss transferring to a smaller unit. I am still very pleased with this storage facility.
Aug 2020 Diana was super helpful, spending lots of time with me, and discussing various options, so that I had the right storage unit for my needs.
- great customer service
- clean and secure
- reasonable prices
personnel in the office very helpful
Really great experience!! Holly and other staff members were so nice and easy to work with. The center is clean, kept-up, and in a quiet area, so I always felt safe accessing the unit. Monthly pricing was very fair and consistent. Storing things here made a big move much less stressful!
Good space, secure, fantastic customer service.
Holly at the Northgate Dr Public Storage was accommodating and pleasant. The facilities are clean. The parking lot is clean. The app is great for move ins. I had my Pod delivered there and there was enough space for unloading. The hours are reasonable. The sign up process was swift. My reservation expired, but it was no big deal. Holly made it right and honored the price of the reservation. I recommend this facility.
Awesome service Holly made it so easy 👍
Holly was very professional and helpful. Highly recommend.
Great customer service provided by Holly !!
Brian was so helpful getting my late fee waived!!!! Everyone is so friendly and helpful anytime I call.
We just completed our checkout process today with Bryan and he was outstanding! We had many questions and he was patient and went above and beyond to make sure we got all taken care of. The facility was clean and the process was easy. A coworker or manager Clarissa(sorry if the name is wrong) was also so helpful and kind. Overall, we are pleased we went with Public storage and are grateful Bryan was our assisting agent!
Holly is doing a great job. She is very helpful and a nice person to talk to.
Holly is doing a great job.
EDIT: Want to mention the new manager, Holly, was excellent to work with. Just needed to chg units due to increase in needed space and my online discount expired. Holly made this move even better than the last one. She's a true professional and very accommodating where possible, and easy to work with. A few requests I made, she couldn't fulfill due to company policy but even then was very explanatory so I understood completely.
They've always been a tremendous help. Friendly, professional staff and clean facilities.
Holly and Clarissa have great customer service, property is clean.
Holly is doing an amazing job, She always makes time to answer my questions. Great customer service.
Chris at Public Storage was great to work with! Friendly employees.
Never did business here but , rainbow !
Louis was and has been nothing but the most courteous and helpful person to work with! From understanding the details to helping with finalizing our move out.
I think I have a lego problem... this place helps me hide it
Louie was awesome! Smooth registration, showed me how to access my storage space and the location.
Scott has been very helpful, professional and friendly. Always provides great information in a friendly way. Property is clean and well kept. Highly recommended!
Shout out to Scott for all his help and keeping his customers happy
Well managed and clean facility. Hats off to Scotty for running a tight ship.
Scott was awesome in explaining everything to me I really appreciate the effort and time he took in helping me choose her right unit
Louie is a phenomenal guy. His customers service is excellent.he was very helpful. He explained everything to me in full detail. I recommend public storage to be your first option. Thanks again Louie for all your help.
Nice place. Lots of storage units. Friendly staff. Good security.
We moved out after renting for 1 1/2 yrs. Jeremy was extremely helpful finalizing everything for us to have a very smooth close out on the storage unit. Definitely would rent here again.
Louie went above and beyond assisting me to rent and move into a unit at the Northgate facility. He single-handedly turned a stressful situation into a blessing. His management skills and compassionate personality helped me to feel reassured and taken care of. My whole move in experience has been great. Thank you Louie and Public Storage!
Would highly recommend this location! Laura was super friendly and got us checked in really quick and painlessly...Thanks Laura and Public Storage!!
Update...the property management notified me the other day that the lock on my unit was cut. They had already secured my unit by the time we spoke. It took me a couple days to make it out to see if anything was missing... which nothing was taken from me. When I got there they had already identified the individual and recovered other property that was taken from others..You guys are rock stars!!
I had a great experience here last week. In reorganizing my storage unit, I came across a tall nylon camping tent that was given to me and was in a flat, round zippered bag. I decided that I would never use it but, before I put it up for sale or gave it away, I made the mistake of opening it up to see what it looked like ..... BIG MISTAKE :-) ..... I then tried for approximately 45 minutes to follow the instructions and get it refolded and back into the storage bag. I was so frustrated and almost in tears, when Laura, who works in the office, came around the corner. She saw my anxiety and offered to help figure it out, so I took the tent down to the office and both Laura and Louie and I spent another 30 minutes trying to figure it out and finally accomplished the task. These employees are AWESOME and I very much appreciated their help!!!!!
I have considered moving because I need access to my unit past the hours we're allowed in, but so far I've stayed for 5 reasons: Jennifer, Laura, Jeremy, Louie and how clean the facility is kept. I am a business owner who rents long term and am in and out several times a week. I can't say enough good about each of one of them. They are all professional, but also personable.
In a world where most businesses are struggling to find good employees, this facility has assembled an exceptional team, and yes, I'm also impressed with how clean the facility is kept.
I do have one issue and unfortunately, the people mentioned above can't control this. I have been here since 2019 and now have two units. I think the employees would all agree I am a very good tenant. Yet, the management raises rates at least once a year. They don't see to care how long a tenant has been there helping to keep the lights on. You would think they would want to keep the loyal, good tenants. It's not like we aren't already paying what they're worth. No one can give an explanation that makes sense to me. Sadly, it feels like nothing but greed to me.
The parking lot is also incredibly small especially for a facility of this size. Of course, no one working for the company can change that, but it is difficult when a full size moving van takes up half the lot for hours at a time. Get there early or closer to closing time to avoid this hassle, and weekends are obviously the busiest. So plan ahead, and if you have time stop and get to know the team. They. Are. Awesome.
I’ve had a great experience storing my things here at this Public Storage location for the past few months. The facility is always clean with easy access. Plenty of parking. I would especially like to thank both Jeramy and Laura for making my experience here pleasurable. They are always kind, curtious, and helpful. Thanks Jeramy/Laura! You guys are awesome.
This place and staff were always great during my couple years needing a small storage unit. Particularly at the end, Laura was super helpful and went above and beyond to make sure I was taken care of. Great location.
Great facility, clean, thank you Laura !
Jeremy was horrifically helpful! He found the perfect unit for me, explained everything well, made sure I could access the unit, and got me set up for automatic payments. Loved the experience!
Jeremy was wonderful during check in. He was friendly and very helpful with the whole process.Good to see there are those who do a great job and know their stuff.
The one thing we were not happy with was the interior size of the unit. It's advertised as a 10x15 but the size is more like 9x13. We needed every square inch so it was tougher to make that size work.
I have been with this property for nearly 4 years and absolutly no dissapointments whatsoever. The facility is clean and the security is tight- good job team! I am somewhat dissapointed that the corporate group punishes their loyal customers with regular rate increases that go way beyong the entry price, but Jeremy at the front desk went to battle for us and he was able to get this issue rersolved- thanks Jeremy, and thanks for the professionalism! It's because of the service we receive from Jeremy and his co-workers why we stay loyal to this facility!
This site was Incredibly hospitable and accommodating! Laura provided service above and beyond expectations. She has given me the Peace of mind I wanted while storing my entire life's possessions during the time my house is being built.
The entire staff at this location was very helpful but we can't say enough about Laura and how she was so professional, kind and helpful during the time we had two storage units here. The facility itself is VERY clean and we would not hesitate to utilize this location again or recommend it to anyone else. Thank you Laura! You were a GREAT help!! John & Teri
Jeremy & Laura provided great advice and were outstanding to work with when I rented my locker. A great experience. Thank you!
Jeremy and Laura were fantastic! Highly recommend public storage!
This facility is very conveniently located. It's clean and the staff is very helpful. A huge thank you to Jeremy for his help on my move in day. You can only hope to have service like he provides!