Excellent customer service from Leshia!!
Ieshia was very helpful! Saved me a ton of time and was able to help me out.
Alexis was terrific getting me oriented to the facility.
Eric helped me and he was great
Bueno para mí esté lugar se ve más seguro que el que está ubicado en la Monument av de concord,ca lo si le falta luz dentro de las unidades y por el momento tienen que congelar las tarifas ya que todo está mucho más caro que el costo de vida y que en otros lugares.
Chimere was great! The facility was clean and sign up was fast and efficient. I even moved from another storage facility because this place looked better and she was great about answering my questions! Very satisfied!
Wonderful customer service. One of the most helpful and understand workers I’ve ever spoken with. Way to keep your employees to such a high standard. Will be coming here again for sure.
Eric is fantastic! Super helpful and makes the experience seamless and easy. Very happy with everything so far!
Eric
Was very helpful showed us two storage rooms and explained about the different pricing and details!
I will be moving soon so I came to this location to look at the different sizes and I was greeted by Eric. Eric was wonderful! He answered all my questions (which was a lot!). He was friendly and patient with me the whole time. I will definitely be bringing my business here and that’s all thanks to the amazing service I received from Eric!
Good service and easy sign up š
Eric the property manager was very helpful in showing us our storage options and getting us set up. We just started moving in today after a few days of signing the paperwork’s and he was in the office available to answer any questions we had. He remembered us without any prompt too! Very satisfied with his customer service and friendliness.
Very clean property and staff is friendly. Super quick set up
Eric is always friendly and willing to help!
Ashanti was beyond incredible. I got a new unit after calling and signing up with the Public Storage call center and was given not only a unit I didn’t ask for but one that had a pole in it. Ashanti took the time to personally walk me through units until I found the right one for my needs. She went above and beyond and I recommend her to all.
Eric has been extremely helpful. He always gives us the best customer service every time we come to his office!
I had a great experience with Eric
I have a pleasant experience with Tiesha. She is friendly, professional, knowledgeable, pleasant to work with and seemed to really enjoy helping me.
I felt very comfortable with her. She answered all my questions and showed me units I wanted to see. She is what to me an above and beyond kind of person.
Thank you so much Tiesha for being patient with me. I will highly recommended this storage place.
Thank you Eric, you are very nice and helpful. I feel very happy you help me. You do very good job. Thank you so much!
Eric is fantastic—professional, service-minded, helpful, knowledgeable, and very easy to talk to. Highly recommended!
Honestly I don’t even know how to put into words the amazing service I got from Eric! This is our first time getting storage and we had a lot of questions. Eric was so patient with us and walked us through the whole process and showed us the many different options he had. We looked at other storage company’s but our search is over! Eric has made us feel that we are definitely making the right choice storing our items at this location!
Very helpful in-store manager, Ashanti, who provided thoughtful customer service and did her best to help me save money and give me as many different storage options as possible.
Eric was a great help! He was very attentive and was there every time I was in need! Great experience
The person who helped us was Great
Michelle was incredibly helpful when I was moving in! Space is clean and easy to access
Eric and Ieshia were a great help today! Thank you guys!
Public Storage staff at Walnut Creek were super helpful and friendly.
Iesha (I E Sha) at Public Storage Walnut Creek was amazing! She is beyond helpful, kind and extremely courteous. I was very stressed and she made my experience easy and unstressed! My day was better because of Iesha! I hope everytime I return she is there with that beautiful smile and calm demeanor!
Gordon was extremely helpful setting up my unit and Leisha was an angel whenever I stopped by!
We moving out due to the high rent everything was great , personal are awesome, great customer service
I would like to express my sincere gratitude to Ieshia for her excellent follow-up and communication, providing key information that has greatly assisted me in my transition. If you require storage services for short or long-term needs, please contact Ieshia at Public Storage located at 2500 N. Main Street, Walnut Creek.
Clean facility, all my stuff was safe
Ieshia was great! She took great care in showing me the available units, walking me through the process, answering every question I had. I appreciated her positive disposition, it's a relief to know she's behind the desk. Clean facilities throughout! Excited to be using these units!
Michelle checked me in and was wonderful at Walnut Creek. She made all the difference
I accidentally paid my January bill twice. I talked to Ieshia at the storage facility, and she contacted her manager. Ieshia made several phone calls before she could resolve my issue.
Leshia did a great job, thank you
Me and my parter loved working with Ieshia! She was incredibly helpful while we looked for a unit that best fit our needs and super friendly to boot!
I would like to thank Ieshia for her exceptional assistance with my new reservation at Walnut Creek Public Storage. She was incredibly helpful, walking me through the entire process step by step and going above and beyond my expectations. Her professionalism and dedication were truly impressive.
Thank you so much, Ieshia! We need more people like her in customer service. As a customer, I deeply appreciate her outstanding support.
Bestš«”
Michelle was great service and great help super sweet and kind and helped me figure out my dimensions to see what would work best! Thank you for everything !
Awesome customer service!
Great place to store things
Michelle made the entire process easy, efficient and friendly, from start to finish. I visited the location before reserving s storage unit, so that I could assess the cleanliness, convenience and security of the facility. Michelle found the perfect unit for our storage needs, close to the elevator, for ease of access coming and going, and only one level down from the ground floor elevator stop.
She then walked me through the entire sign up process and had complete and ready answers to every question, displaying complete command of the business. Beyond being so competent and professional, Michelle was warm and friendly from start to finish, providing a very positive impression of both the company and this location. She represents the company exceptionally well and is a very talented employee in all regards, from business knowledge to customer service acumen. She’s a credit to the company. Two thumbs, WAY up!
Dominique and Gordon were beyond EXCELLENT! Very pleased with their care and support! Please rent there!
They were great to work with…friendly, efficient and the price for the storage unit was fair!
Dom and Anna were absolutely awesome !
Dominique did a great job handling my specific questions and requests. She was super friendly and took the time out of a busy day to ensure all my questions were answered and allowed me to view the unit before renting. Even added on advice on which size unit would work for my specific needs. If you want friendly service, good location, well maintained units, choose here
We have been at this Public Storage almost 3 years now. Dominique The manager has always been wonderful helping us whenever we needed it. We highly recommend this facility. It’s always clean. Never have any issues here.
Great facility and excellent facility manager.
Lisa Marie was very personable and very professional with me. I did not have to wait long and she made the changes I needed promptly ,give her a raise.!
Excellent Service & Speed when we went to upgrade our unit to a larger one, Dominique was extremely helpful. And so was the person she was training. Thank you, thank you thank you
Dominique was so helpful today! Came in to tour a unit and was able to get it as well! She was quick, efficient, and kind. Made the experience great!
Dominique was very friendly and helpful, she was a delight to interact with!
Domenique at Public Storage, Walnut Creek is the epitome of elegance. She is helpful, kind, thoughtful and very smart. Going on 7 years I am always happy to see her smiling face.
I came right at closing time on a Friday and was a little lost but Lisa Marie saw me and asked if she could help. She was wonderful and not at all impatient or rushed. So very helpful and the facility was spotless. It seems very secure and I’m really pleased with the customer service.
Excellent customer service by Lisa Marie
Dominique and Brian walked me through a painless transfer of spaces
Dominique and Brian were great and very easy to work with
Lisa Marie was extremely helpful! We were able to view, reserve and move our stuff in all in the same day.
I just got my new space and it looks great. I did need assistance with finding the space and figuring out the lock ( which were easy to figure out , but I can be helpless at times).
The person the office, the manager Dominique was literally the most helpful person I’ve encountered in months! She was so happy to assist me with figuring out the door, how to access with the app, and where my unit was! Thorough customer service, highly recommend!
Michelle helped me with my rental at the Walnut Creek location today. She was wonderful! Extremely professional, kind, patient, and went above and beyond to assist in finding the most appropriate storage unit for my needs.
Ieshia was incredibly professional and extremely patient, friendly, and warm. She made the process of choosing 2 spaces extremely easy and satisfying. We will recommend your facility to any of our friends, particularly because of the customer service she provided. Additionally, we were impressed with the cleanliness of the facility, but what set it apart from other facilities that we were looking at was Ieshia.
Michelle was very helpful explaining the details of what to expect when I transferred into a new unit. This facility is convenient and clean. Thank you.
Dominique was great and provided fast and friendly service and was very helpful with all my questions. Great storage location. Highly recommend!
When we came to Public Storage for help looking for a space, Dominique and Domonick, were super helpful and welcoming to our family. We appreciate their help so much.
Dominique is a true gem and Public Storage is lucky to have her! She makes every transaction easy and pleasant and is helpful and professional!
I’ve had a storage at the Walnut Creek location for awhile, and upon moving out this month, Dominique made it very straightforward and easy. She was articulate and knowledgeable of the process and made me feel my business with the storage was in good hands. Her customer service was fantastic and she was an all together nice person. My interaction was an emotional, cathartic contrast to my experience with the apartment complex I’m moving out of. The leasing office here could use a training from Dominique on how to interact with tenants and paying clients. Thank you.
Dominique is super helpful and attempted to get all the information I need about the spaces. Thank you.
Lisa marie was very helpful! I was able to get in get out and get to storing my things. -thank you!
I had to get a bigger space because we need it and we were upset about paying so much for our old one. The people at the site were helpful.
Extremely easy check in/move in process. Latrese was extremely helpful WHILE working alone on a busy Saturday!
So thank you again Latrese!
Chimere was very good help very good customer service
Thank you, Dominique and Chimere you were so helpful!
Fantastic service!! Helped me feel at ease in a tricky move
Dominique and Danny are incredibly friendly. Safe and clean!
Dominique was amazing!
She provides excellent customer service
Extremely professional and helpful staff. Andy went above and beyond to assist me.
Dominique was amazing she have so great energy and we appreciate her a lot
Thank you so much
Dominique was great! She explained everything to us.. Very friendly & helpful..
Great transition experience moving into a new unit!
Dominique is always so friendly and professional when we need assistance. The facility is kept clean and the grounds feel safe. We enjoy using public storage at the Walnut Creek location.
Andy was extremely helpful and knowledgeable. Glad we rented here.
Dominique's gratitude and customer service is amazing!
Andy was super helpful and patient in showing me several options for storage
Really appreciated the service figuring out which unit was best.
Keyniya and Andy were very helpful and helped get us moved into the bomb shelter
Victoria gave an excellent check in process and made sure I was all set - great location and service
First and foremost let me give the property manager, Dominique, a big thank you! From the first day til my last day renting a storage unit she stayed pleasant, friendly and helpful. As far as the overall storage facility, it is very clean and always smells good. I felt comfortable having my items stored at the Walnut Creek location.
Dominique and Josh gave us a very nice your to decide which unit we wanted to rent. Then they helped us through the process with a lot of patience. A+++ customer service, super happy!
Clean facility, elevators work, plenty of carts for everyone.
just wanna share my experience i went to the storage place yesterday with my mom to view a unit cause we are downsizing. and my mom was very clear on what we needed and was a lil difficult but the woman latrcec was very nice and patient with us she showed us at least four different units until my mom was happy she did it all with a smile and a cool attitude we are still deciding between two different storages but her attitude and customer service makes the decision a lot easier
Came in to ask questions and get answers about my unit and was greeted with great customer service and a friendly attitude latrese was great thank you
Came to rent space at public storage latrese gave me the best customer service I've seen in awhile really professional and proficient at her job thank you for having her here š
I came in to rent a smaller storage space on August 3,2022 , I was helped by Latrese. She was very courteous and professional. She a great addition to public storage.
Chris was a great help changing units. Easy peasy
We were treated courteously and professionally by Sabrina, who explained all the options, requirements and policies to us very thoroughly and clearly. The facility was clean and well managed. We feel good about working with this team to store our family’s mementos.
Sabrina and dominique provided me with the outmost customer service. They were very friendly and professional.
Dominique and the office staff are super nice professional and they helped me figure out the space I actually needed wonderful staff at this location
Dominique and Tamika were both wonderful, super-friendly, and extremely pleasant. Highly recommend this Public Storage location!
Dominique was super kind and friendly! She was super helpful with a unique request that I had. She was welcoming and all smiles. Thanks for being awesome!
The whole process was very efficient! Dominique was very friendly, informative, and clear in explaining how the features of the facility! We signed up on the spot, partially due to Dom's customer service! 10/10
We store stuff here. Very secure place.
Great great customer service, clean facility. Would use again.
Dominique was the guide to my friends Wyatt storage and she was so helpful that I felt like I owed it to the to leave a post! Sam was also very helpful! Got a great team operating that office, and would recommend anyone to stay at this place! Thank you for your service.
Great customer service from both Dominque and Sam.
Hi! I rented a small storage unit recently, and I was impressed from A-Z. One of the best things was the great customer service by Sam, who got me set up easily and did everything to make the experience great for me! Not only was it easy, and organized, but the facility and the unit were clean and everything well-maintained. The prices were good too!
Dominique was amazing and extremely helpful when I opened up my storage unit. She took the time to show me each space
option and thoroughly explained the benefits to each. I had the best experience!