Public Storage Self-Storage Units at 1096 North Fair Oaks Ave, Sunnyvale, CA

James was great. He helped me out with all of my questions when I came in. Thanks James!

Tassimo was very helpful. She checked other properties to find out a closer unit to the elevator. I will highly recommend to rent here. It's clean & nice

Excellent service! Thank you so much Taslima you made my moving experience much earlier!!!

Jennifer helped me with my vacate unit and to get my April rent to be Removed Off the account. Appreciate Getting Fantastic Customer Service.

Renting here is a great experience! Taslima was wonderful with assisting us to find a unit and so friendly and helpful!

Hi. I was so pleased with the patience and help during a stressful time. Her name is Taslima. 10 stars if I could rate higher.

Just got a storage unit taslima helped me out&was very friendly.

I had a very good experience at the Public Storage at 1096 N. Fair Oaks Sunnyvale, CA. Taslima is the manager there and made my transactions easy . I recommend this location.

Updated review: The manager was able to address the billing issue after a week. Updating the review to five-star. Original review: The manager assigned me a wrong unit number and we ended up updating the unit number the second day, which is OK given that everyone makes mistakes. However, I was responsible for another $7.86 bill in February after the update. I talked to the manager on the phone but the $7.86 bill is still there after a few days. I don't want to waste my time for this small bill but the property deserves this two-star review.

Tas lima her work was very nice ,very respectful staff, i like her work very much

TASLIMA, YES VERY EXCELLENT FOR EVERYTHING!!! THANK YOU SO MUCH AND APPRECIATED!!! JOHN AND ANALIN

Taslima was very helpful and polite.

Taslima is the manager here and is so welcoming, friendly and really helpful in getting a great deal! A quick and easy process and the facilities are super clean. Highly recommended!

Taslima was great!

Great service in this place thanks for the help taslima

Ta Silma was really helpful and very quick in helping me out and guiding me with the process!

Great service! Thanks Taslima

Taslima is great, very helpful!

Clean, safe, professional storage place. excellent customer service personnel.

Excellent service by Taslima!

The manager Taslima was very helpful.

Un servisio de buena calidad y muy atentos a nuestra comodidad

Taslima has been helpful and professional in getting me a storage unit. The paper work was smooth.

Taslima was very helpful in everything

Taslima has helped me more than once. First to move in a perfect spot in early May at a great price. Then helped me to reset my password. Today she showed me how to use the app for ENTRY. Very convenient. Storage has restroom and good cool air quality inside the unit. Facility is very clean. Thank You!

Excellent Customer Service from Taslima!! Thank you !

Taslima was very helpful and polite.

Taslima gave great service

Good service very friendly person 👍

Taslima 's service esse profissional & good

Taslima , thank you for the good service and kindness, i recomend the storage , cleand and the people there will give all the attention you need!

Taskmaster did a great job. Efficient and professional.

Taslima allowed me to Vent to her while helping me get a storage thanks so much I needed that

Taslima was very helpful to determine the size of storage unit we needed. Answered all of our questions. Thank you!

Citing Corona, they have changed their hours to close at 5:00 p.m. Do they have to clean harder if someone is there at 8:00 p.m., rather than 5:00 p.m.?

It was convenient in terms of access and the service was good.

Very helpful and easy to work with!

Great customer service. Happy and satisfied.

Good service and friendly

Taslima did help us a lot for information n other inquiries Thanks a lot

Great service Tsslima. Thanks

Taslima is very helpful and guide me through the process and storage space.

Good service, dolleys provided to transport stuff, never too crowded. Elevator in building as well.

Great Service nothing came up missing

Fantastic place taslima was so nice to me, fantastic place, highly recommend it.

Great service!

Taslima was just excellent throughout our interaction with her - from start to the very end.

Taslima was so friendly and helpful in showing me a smaller unit and completing a transfer. Made it easy to stay here. Location has easy access with carts avail to use, is well lit and tidy.

Amazing help from Taslima

This place is great and very clean. And the management are always friendly and helpful. I would highly recommend this location!

Taslima at Public storage was awesome she made sure I was happy and had all my needs met she had excellent customer service.your next stop should be here.

So clean and the staff was so helpful . Especially Taslima Thank you so much !

Very happy with Taslima's service.

Taslima has helped me a lot. Very good customer service.

Thank you Taslima for making everything easy!

Taslima (on-site manager) is very sweet and personable. She’s very helpful and will make sure you have a great experience using this facility. It’s an older building but is very clean and neat. It has the best rates on this side of town, and is easy to access as this facility also participates in the easy-open app that Public Storage has for a contactless experience. Overall I gave this site 5/5 stars because there is someone always here to help during business hours, there are constantly carts to move your goods and it’s a very low travel facility so you’re not bound to necessarily run into anyone. Also, the owner made sure I was able to move out even though I came near closing time. She went beyond my expectations to make sure I wasn’t charged for which I am extremely thankful. :)

Nice

Great service. Taslima is great!

Toby was so helpful and amazing. Especially when I dropped my lock keys down the elevator shaft. Thank you for being a savior Toby!!! Great place, very clean and secure.

The staff is wonderful and attentive. I find the area safe and well lighted. Happy to of found this location to keep my storage. kind regards.

Great customer service and convenient location

Great managers. Great service. Always willing to do what they can do to keep things clean and orderly. Kudus to them.

I needed to update my payment process for the spaces I have rented for many years. Taslima helped me do that and solved a problem with the lock kiosk at the location where I rent spaces. She was great

Fast service , efficient, professional! Thank you Taslima!

Taslima provided very good service. She gave good instructions very patient and kind

Great location! Clean site and friendly, accommodating staff! Highly recommend for your storage needs!

Taslima was very kind and even came to make sure everything was okay with my unit.

Had a good experience there. Just one time the elevator was down and had to carry things by stairs.

I was at this property for important information and the manager was very professional and guided me according to my need ! I appreciate their business.

Taslima was very professional and helpful, the unit is clean and neat. The Unit manager is great !

We had a storage unit at this facility for 11 years. The building was well maintained, security was top notch and Pervez was always welcoming.

Location helps

Taslima was very helpful and super kind. She made my first time renting a storage unit so easy!

Great price for a great location! Pehvez was very helpful and knowledgeable! He was able to help me find the best size I need for my storage needs. He was very patient showing me all the units available so I can visualize the size and compare them as well as prices! This has the best price compared to other branches they have around. Pehvez was very helpful and patient with all my inquiries and he was able to get me the best unit with the best price I am looking for! Try this location, you might find one unit that fits your need in this great place.

Had a huge safety issue here first the elevator was stuck on second floor,the man working there went and retrieve it and left I am handicapped and in a wheelchair but can walk on Canadian crutches for a short period which I was doing as me and my wife stepped in the door it closed on my wife I grabbed it, it took all I had to force it off her and open it once retracted the hold door button wouldn't keep it open had to hold it. On the return trip back down the door acted the same way but we were ready for it (had to make several trips). When I went and told the person working he said he already had someone fix it....but it wasn't fixed and I don't think he cared very much about us almost getting hurt probably because I interrupted his personal call have to go back in a couple weeks if the elevator is still like that I'm just going to call the fire department for safety reasons and that elevator is a freight elevator that door is thick and heavy someone's going to get hurt The minute it opens it's closing super dangerous

Good rates. Very nice staff. It isn't the Ritz. Elevator could kill you if you aren't careful!

Excellent customer service. Thanks Taslima!

Anna was just GREAT! She was super sweet and helped me find just the right unit! I was really happy with her customer service!

It is definitely not a dollar and I went there for a $26 space and I got stuck with a five-by-five that is $45 and no option to get anything smaller even though I don't have that much stuff that I need stored so this was a downer because not only am I paying more than triple what I thought I would be paying but the store space they gave me was super far on the other end and the elevator never works if you feel like you're going to get stuck in it because every time I come it's not on and I guess once it goes up it gets stuck up there until somebody comes down or you got to walk the stairs to get to it to bring it down and then even then maybe sometimes the door won't close so then you can't use it then either it's kind of annoying considering I'm paying out all this money and stuff isn't working the bathrooms always locked

Thank you elsie great service

Easy process and amazing customer service . Paperwork was fast too.

Prices are great staff is friendly highly recommend

Pervez is the best. Professional, seamless and quick . He was thorough and efficient explaining the rental process. 5 stars!

Amazing service thank you pervez !

Very friendly

Bro its public thoug

Muchas gracias Elsie ! Excelente servicio al cliente

Amazing customer service Elsie thank you for all ur help

Great customer Service from Elsie ! Thank you

Rude staff, barely any of them can speak English properly, and the man that will pick up your call when you leave your voicemail has a thick accent and also a speech impediment, quiet unprofessional to have someone like that as the guy who picks up calls. The building is also really old. They would also give my phone number to this debt collection agency who would frequently call me that I have fees that are due even though I ended my lease with them more than a month ago despite the fact that I had paid for all of the months I used their storage. Overall, stay away from this particular Public Storage. If possible stay away from Public Storage altogether.

Come rent here ELSIE is the best manager on site !

Thank you Elsie great customer service

Oh boy ! Elsie your the BEST thank you for helping me !

Taslima is very efficient nice person!

Elsie your amazing thank you for helping me save money by recommending me to down size , that’s was a big help !

I went to the epa location to pay my rent and this lovely girl named Elsie helped me she was so kind and nice , I was there for literally 45min just talking to her . Come rent with her she’s amazing

Good service

Good storage, friendly staff. Nice price.

It was easy to check in and clean and very good customer service and thanks alot to Taslima for her help.

The staffs are very nice, friendly and helpful on advising us with be best price and solution for our case. Storage is nicely constructed with different size for each individual. Overall five stars for service and five stars for location

Ann, Perez, and Taslima are really helpful and friendly.

Not fond of MGMT

how much is a car parking space?

I got a 5 ft x 5 ft unit. The entrance was 3 ft wide (standard door). Mandatory insurance rates: $11/mo for $3000 maximum $13/mo for $4000 maximum $15/mo for $5000 maximum The rates are reasonable, and the gate is open longer than the office (6:00 to 21:00). I got the "$1 rent for your 1st month" promo and only used the unit for a weekend.

Overall met expectations. Anna was very helpful setting up and closing our account. One point for the management of this location, the office and restroom always smell of food/cooking smells.

Taslima was very helpful in getting me set up with my new 10x12 storage unit. She showed me multiple options until we found one that was right for me. The facility is clean and safe. Parking lot is a little small, but not a make or break factor for me. Great staff, great facility, very satisfied in choosing this location for my storage needs.

Great service

Great storage with nice pricing

Space

The facility is very clean and well taken care of. The property managers are very friendly and look to ensure your satisfaction.

Location was convenient, secure, & accessible. Staff was always helpful. Opening & closing the account was easy.

5 Stars now ! Just rented a space, Will let YOU know how it works in a couple of months!!!!

Great location and nice staff . Highly recommended. The process is smooth and painless and they make sure you have everything you need .

Location is good, facilities are well looked after, and staff is helpful! I've been using them for over a year now and it had been great.

Everything was very professional and kind. The facilities were clean and staff were exceptional. Definitely recommend!

Pervez and his staff were very helpful and courteous. Really appreciate their professionalism.

Esmerelda was very informative and professional. Got the unit I wanted and got all my questions answered for a very quick move in.

Pervez was great with the introduction to the facility!

Pay by phone odes not recognize my data. Phone or account. The website does not let me log in. It says my email does not match. When I try to create a login, it says my email is already in use. Are you serious??

Excellent service from Pervez! This is a great place to store your goods. I would highly recommend this storage facility to everyone. FIVE stars!

I’m moving from epa to Sunnyvale , walked in the office and asked Elsie a few questions , she sent me over to this property closer to my new home I appreciate all the help ! If you decide to rent ask for Elsie she’s great !

Very courteous managers . Nice facility and easy access . Recommend for storage .

Very clean, very helpful staff

INCREDIBLE customer service!! Jennifer, Serena, Destiny, and Pervez all went above and beyond in helping me; I recommend them without reservation!! Thank you so so much!!

I don't like Public Storage generally (I think they have awful customer policies at the corporate-level), but the staff at this location is very nice. They made an effort to keep my move out as smooth as possible, and they even offered to stay late to help me check out when my movers didn't show up on time!

Excellent help and service

Great location and staff . Always kind and ready to help .

Affordable rates great location and very helpful staff. Would recommend for storage needs.

The staff is friendly and professional. Access was always easy. For my needs the location was perfect. I recommend this location and would rent again if the need arises.

Great location and very kind staff . Would highly recommend.

Excellent customer service . Great location . Prices are great as well . Check them out if you ever need a storage .

Helpful, awesome, and More secured

Pervez is the person managing the property. He was very helpful.

Pervez was an excellent help and very knowledgeable!!

On weekends staff availability is unreliable, elevators are sometimes turned off with no way to get in or out. Customer service is non existent. The only thing that is reliable is the yearly price increase. Avoid.

We loved this location! The staff were friendly helpful and flexible. We needed space to stage our house so the unit was convenient and the staff was always available. When we thought we were on autopay and missed our payment they reminded us very nicely and it was our fault! We have four kids and it wasn't a problem to bring them with us. They are wonderful!!!

The staff here is awesome. been renting for 1 1/2 years. Sean even got me a comparable unit for $200 less the the unit is was in. rwstroom and grounds are always clean.

The property manager is very nice and friendly. Pervez was extremely helpful and thorough.

Friendly service.

I hate moving, it is the worst. These guys though were great. Having to put my stuff in storage was a task I was not looking forward to but the staff here made things as simple as they could be. Friendly and on point. I would use them again no doubt about it.

You have to transfer all your belongings into a cart then into the storage container. Double work.

Pros: Nice staff, convenient location Cons: Needs to install security cameras throughout the hallways.

Great service and location! Manager is very friendly and helpful.

Very easy to check in and get started - I also got super lucky and got a unit 2x the size I originally reserved on the website bc when I went in to the office, he gave me the discount that started that day for Memorial Day weekend. Will definitely use them again!

Very friendly and convienent!

Really helpful staff.

Good service...very friendly staff

Very good service. Clean location.

Excellent service and very nice manager make the storage very easy and comfortable.

Helpful staff, nice size unit, very secure and smells good!

Very convenient and a nice staff.

Very helpful in picking the units and prompt with rental application. Very friendly employees.

Jennifer provided awesome and professional services.

I come by here all the time just to see Angela, she's the best!

Fast in and out. Elevator is a god send. 13 years never a problem.

I rented a unit here for a year and half . The manager Pervez is awesome and super helpful.

Good storage unit. Convenient, well maintained, reasonable prices

We are very happy with Pervez excellent service .

Had a very easy and friendly check in with Pervez today! He took care to explain everything to me. Very clean storage. Thank you!

Great customer service Pervez was kind and really helpfull, was able to get my storage quick and easy.

Jordan Romero was very helpful and friendly. He went over all the options and showed me around.

Location is easy to get to. Pervel is very friendly, helpful and efficient with the paperwork. Will recommend this location to friends.

Great service and helped me make a great decision on the size of storage I needed.

Best service tasimina nice lady recomended

I'm berry happy with my service and thank you for every thing

Very good service and quick check in

Very good facility, well kept and wonderful people. Easy access and very convenient.

Love this place!!!! So clean and convenient. Well-taken care of area with friendly service so definitely worth checking out when you’re in the market for storage.

went in for pricing and gentleman was professional and facility was very clean.

Excellent service by Taslima

As a 20 year customer of every possible Public Storage properties in both Northern California and beyond, I can say without reservation this property, and the management behind it, are of an unmatched calibre. Pervez - the property manager - has superb customer service and property management skills. He is extremely professional, polite, always available with helpful information, and has always gone the extra mile to assist a meet my needs. Be this in bill management, immediately taking a look at concerns expressed around my particular space, providing access, helping choose packaging goods, and just about anything I can think of - it's par excellence. The same is true even for the interim help provided under his tutelage, the likes of Jafrin. In summary, I have nothing but the highest experience of satisfaction with the Fair Oaks property. It is clean, well managed, with incredibly friendly and helpful staff, and always meeting my storage needs. I have the highest opinion for this location, and would recommend it to any of my friends and family to meet their storage needs.

Great service and convenient locale. Everyone was very helpful and space was good size and clean.

Quick and easy move in. Quick and easy move out. Taslima's service was great when I needed help! If I ever need storage again, this is the place!

This is a terrible company, Do not rent from them. Go somewhere else.

I had a great experience here! Very friendly and helpful staff. I would definitely recommend it.

I am very happy with the manager and the facility at this location. They keep the place very clean. The manager is very courteous and helpful.

Convenient and fair prices. Pervez is excellent. I ran late due to traffic and he stayed late to help me get in my unit. He is very courteous and professional. He takes the time to answer all your questions in detail.

I experienced great service and the staff was very helpful with the questions I had.

Customer service is great specially Pervez is very helpful and knowledgeable. the store is nice and clean.

Vary happy With pervez

T aslima extended her services and was very helpful and polite. Thank you Taslima.

Place was awesome! Clean and always a friendly staff member there to help :)

Peggy was awesome!!

I've been using a unit storage for a coupe of months and everything was perfect. Taslima and Pervez were very friendly and helpful. I definitely will use that public storage again. Thanks.

After 14 yrs, I was sad to move out of my locker yesterday. My new home was too far to keep this storage. Perve has been an excellent manager. The place is always clean and maintained very well. Any issues are resolved very quickly. Whoever takes over my locker will never have to worry!

I moved in today 09/18/2013. Their working hours are from at 9am - 6pm. But I was running late, and I requested Pervez to allow me 15 more minutes. He went out his way to get approval from his manager, and waited past his shift to accomodate my request. Thanks Pervez. Best, Hitesh.

I just moved some of my items to the storage. The moving experience was ok. So I was going to give 3 stars. But read the below review about the theft and I feel that I had the same feeling when I was in the storage. There were no camera. The girl at the office just handed over me a lock right when showing the locker (before signing the agreement). That lock was not in a new sealed manufacturer box/wrapper. I got the doubt but didn't question her. Now I am afraid. Is that a used lock? What if someone made a duplicate key already? For others, I would say - don't accept locks unless it is in a sealed box. I now feel like a stupid to have not questioned it.