Public Storage Self-Storage Units at 317 E Weddell Drive, Sunnyvale, CA

Taslima went to extra effort for me to rent a space today. Thank you very much. Michael

This location has no onsite manager anymore and has suffered three mass break-ins over the last two years and they have made the location less secure after the thefts by removing on-site management and failing to improve the cameras. Customer service also failed to offer any recourse or make things right. I do not recommend this location.

Lindsey is awesome!!! She made a special trip to meet me at the East Weddell location to open my unit, at which time the hapse was warped to where I wasn't able to lock the unit. We went back and forth to the office and located a hammer. Lindsey was able to hammer the haspe back into position so that I could finally secure my unit. It looked as if the lock had been crow-barred in another attempt to break in and also the PS blue lock broke the key. Luckily my own lock was intact and I was able to use it after Lindsey re-aligned the lock/haspe. It was an ordeal, yet Lindsey was always in problem solving mode, as well as professional and affable. Thanks Lindsey!

ZERO or negative stars, a total abject failure. This place hasn't had a working elevator in weeks, hasn't replaced missing hand carts in months, and the location manager doesn't have clear answers on when anything is getting fixed. Oh, and they raise the rates every couple of months, and the manager is never present, so safety is definitely an issue as well. Beware folks. I'm moving out this week up and down 3 flights of stairs at this place.

Serena was very helpful and informative. Great customer service.

I moved out on Jan 27 (officially confirmed by the app) and they charged me for February. Now I have to spend time disputing the charge. The storage unit has a painfully slow elevator that broke down during our two months stay here. Very difficult for large moves, beware of booking units not on the first floor.

Far too expensive. $217 per month (now $275 -- see update below) for what is essentially nothing more than a 10 × 10 foot wooden box. That's more expensive per square foot than my apartment, which has plumbing, electricity, heating, air conditioning, two bathrooms, a stove, an oven, refrigerator, a community swimming pool, etc. What a ripoff! My Public Storage unit rent went from $176 to $198 to $217 -- a 23% increase -- in a year and a half. (August 2019 to Feb. 2021) And they raise the rent sneakily -- they don't send you a notice or anything -- they just quietly slip it into your regular bill where it can easily be missed. And if you do, they hit you with an unconscionable late fee, that in my case was SIX TIMES the actual shortfall! ($30 late fee for a five dollar shortfall.) I requested that they waive it, but they refused. 😡 I would avoid doing business with Public Storage. ________________ 2022 update: They raised the rent AGAIN as of February 2022 -- $275 a month! For a 10 square foot box! That's an increase of 27% in just one year (when it was $217) and an increase of 56% in two and a half years! (From $176 in August 2019 to $275 in Feb. 2022)

Dramatic increases to the rental price without any notice. Also, struggling to get in touch with anyone at the facility. Called 4 times and left messages during business hours.

Unsafe and not helpful. My storage unit as well as at least another 19 units were broken into over an unknown period of time. Security is virtually non-existent. I do NOT recommend using this facility or any Public Storage facility for that matter.

They have changed my lock without any information. I arrive back in the city thinking I'll have a bed to sleep on in my new apartment, guess what I was fooled by trusting public storage. @Public Storage: please ask someone to call me back. I've movers coming in 2 hours. Update: They called me next day. When My shutter to my storage was finally opened, the place seemed ransacked. I have $2000 (approx.) worth of stuff stolen. No one at public storage care to inform me about the theft. Also, now that I know about the theft, they aren't ready to share what happened. I've called the Regional Manager (Faranzeh) and the district manager (Ryan). No response. Please do not store your stuff in this storage.

Good prices, clean, and easy move in/out. I stored here for 7 months and the entire experience was contactless. The facility provides a few large rolling dollies to help you move stuff.

Very safe and clean Ms Sera was super helpful. I think this how you spell her name

Massive break in occurred in what should be a secured building.

This Public Storage has 24 hour access. Located on Weddell Drive in Sunnyvale.

Kind staff, very clean.

Pathetic experience. 1) My 'on hold' property was given to someone else. 2) their kiosk touch screens don't work! Frustrating experience to get something done 3) even though the say erental is available, it's actually not, I need to go.in personally.. 881 duave ave, bad , 1026 fair oak, yuckk, one next to 101 freeway in Sunnyvale, worst

Simple and straight forward.

This is the only place I will ever store my stuff. The facilities are clean, the staff is really nice, and the prices are fair!

I have received excellent service from Jason and the team at this Public Storage location on multiple occasions. Jason has always been friendly, knowledgeable, and helpful. I expected the Director to need a long time to respond to my lock removal request, especially given that the lock needed to drilled off. The lock was removed for me within 24 hours of my request. My stored items have remained safe and in good shape, without the amount of dust or other allergens that one might fear when considering placing things into storage. I'm glad that I chose this location.

Great management and the facility is very clean. Good place to store.

Jason is a great person he is the only reason I rent with public storage.

Jason has been great and very helpful! He keeps the facility clean and stays on top of accounts. When working on my storage unit (s), Jason personally asked if I received the email from the day before, regarding rate fees. He helped to clarify some confusion on my fees for the couple units I have. Jason is super nice to work with. Thanks!

They locked the bathrooms over 2 months ago because of the virus. The customers should be able to use the bathrooms.

Quick, efficient and very knowledgeable and friendly. Easy check in and Musharraf was polite and super helpful.

Very easy check in and great overall service from Musharraf. Recommend this place for any storage needs

Nice service!

Excellent service. Musharraf is a gentleman

Great customer service.

The gentleman that helped was very helpful and super nice. Musharraf is his name. Come see him for your storage needs. The facility is very clean as well. Way better than my previous one

Best Public Storage on the street! The guy was super helpful and quick to get us our unit.

Very friendly and helpful..

Very friendly!

I don’t leave a lot of reviews, but in this case it’s worth it to mention Musharraf, who was very helpful and accommodating in helping me get moved in despite a problem with timing. If you need a storage space, I would definitely recommend this location!

Fantastic and friendly service!

Musharraf is very helpful and recommend this storage

Very good customer service by Mr Musharraf, he pulled up an offer and helped me get and an extra 50% off on my first month. Hope my experience with storing my stuff is as good as my signing up experience.

Nice service

Great experience!

Very nice people customer service

Great customer service and smooth check-in process.

Helpful, kind, and professional

I've stored some furniture here for two years and had great experience coordinating my move to and from the storage unit. When I was moving my stuff out, Anna especially has been extremely helpful. Throughout the day, she helped me with questions and made sure i had everything i needed for the move to go smoothly. Overall I am very happy with their service.

Good service! The facility does not provide 24/7 access though.

Evething is perfect, very friendly and helpful staff.

They are very professional; there is a guy by the name of Musharraf who helped us. He was very kind, very good customer service. I will recommande anyone who wants to store their belongings to come to this location.

Good location good manager good price

This is a good place

Very helpful! They were quick and efficient, and the storage unit was clean and ready for us. Highly recommend!

Great. Service by Musharrif!

Very helpful!

GREAT COSTUMER SERVICE. I recommend this place. Thank you Mr. Musharral

A long-expired elevator inspection sticker went ignored despite several attempts to remedy it. You will notice its lack of maintenance through the first few uses so request a ground floor storage unit. Expect difficulty rounding the corners using their trollies.

This place has plenty of storage units, the faculty is under pretty good maintenance. Special thanks to Mr. Musharraf, he is friendly and made the check in sure easy.

Eorked with Musharraf for a rental space, he guided thru very fast and answered every question patiently. All the paper work was sone in less then 10 minutes. Very hospitable Service. Highly recommended

Great service

Musharaf is awesome!

Nice service very friendly all my questions were answered best price to what the unit size my husband and I was looking for 5 stars all the way😊

service was fast and easy

I picked this location because it was closest to me and I'm glad I did! The gentleman was very nice and so helpful. I've never had to rent a storage unit before and he made the experience so much easier!

Incredibly friendly and knowledgeable

Very helpful and very easy to do.

I would like to let you know that the gentleman that works for Public Storage was very helpful and showing us are you units and we would like to let you know also that if I had a question he was very helpful with everything that we asked and very knowledgeable thank you so much

Got set up fast, service was great. Efficiency at its best!

Musharraf was very helpful and friendly.

Easy sign - Friendly Service!

Ann was great, thank you!

Very spacious storage room. Fast check-in and friendly staff.

Good service.

Good parking, easy access, reasonable pricing. Ann made it very easy to find a unit that fit my needs and was very helpful. Thank you!

Great customer service the person at the front desk knew what he was doing I thank you very much

Excellent customer service. Very helpful and quick processing.

Very good service, nice people, good location. Thank you Mr Musharraf for your help and good advice when asked.

Nice man, good customer service.

I recommend this P.S for all your storage needs. I've been a customer for years and have always felt safe and satisfied.

Great location off the 101 big building and all units are inside with easy elevator access. Property managers are nice and always friendly .

Ann is one of the best customer service personnel I've come across and very detailed. Thank you! Marcus

Great service. Thank you so much Mr. Musharraf for the help.

Easy to work with

Mr. Musharraf a very attentive and helpful clerk to work you through this good location for your storage need. I highly recommend this place to anyone looking for a storage space.

Convenient location and access, very friendly service and great hours of availability.

Very thorough

I have never rented a storage unit before. Musharraf was very patient and kind in explaining to me on the entire process of opening an account and how to use a storage unit. He made me feel that if I have any problem in the future, he will definitely help me resolve it. I am very looking forward to moving my extra stuff into the unit in the next few weeks.

Had a great experience opening a storage unit. The Manager Musharraf was incredibly kind and helpful. Am very happy with the service.

Good place to rent for your future

Great service !!

nice guy. good help. highly recommend.

Great customer service!!!

great customer service!

Great service! Good discounts! Happy customer. Musharraf is great and very kind

Great customer service and very friendly highly recommend

I love the pride and professionalism Jennifer, Destiny, and Serena displayed at helping me in my time of frustration. Thanks so much you girls Rock!!!!

Jennifer was very helpful and attentive!

Musharaf was very helpful in patiently showing me units to decide the best fit with a very good price. Highly recommend this place for storage.

Exactly what we needed for 10 years of storage. No hassles. Easy access. The only drawback was that the fiberglass insulation in our unit kept hanging down. Since we were storing boxes, not a big deal.

This is my first time renting a storage. He was really helpful and provided great customer service. He gave me the best one in the unit that was close to the elevator, which I appreciate very much. He’s also really friendly, kind and willing to help answer any questions. The storage is clean too. I recommend this place.

Helpful staff

Musharraf is an incredible manager- kind, honest, and beyond helpful! He even met me early one morning before a plane flight when I needed a new lock!! Now that is excellent and personable customer service!

Very helpful.

Went to rent a storage unit for few months and found the unit very clean and at easier location.. Musharraf helped me with all the details needed and beyond that.. thank you Musharraf.!

good storage this really is

Very easy to sign up. Very good customer service

Great service quick response and very kind man Musharraf was a great help the unit was clean and large and I am excited to begin renting thank you public storage

Easy reservation and check-in process. The units are clean and well-lit, and all equipment is in good repair.

Good service！

Good service! Will definitely stick in this place

I love Jennifer..She is a doll and always so sweet snd helpful..Thanks guys!...Good manager here also....Give them a try!

Very helpfull. She was did great in taking her time to tell us about everything I feel there is to know.

Place is good

I usually don't give reviews but Jennifer the manager on duty at this public storage gave me excellent customer service. She was able to give me a quick but clear overview of their rules and regulations. Another thing, I noticed I caught her on a bad time because she was on her way to take care of some work, but she put that aside to help me out with our suspended account since my mom forgot to pay the rent! I appreciate your sevice and personality Jennifer! Keep it up!

Nice and easy check in process. Great.

Wonderful service great place to rent I highly recommend it

Good service given by Musharraf. I appreciate his help and patience.

Wonderful service and clean storage space!

Good location, quick service! Would recommend

I give this place 5 stars for the managers persistence and determination to get me to take the time to give him 5 stars.

Musharraf was very gracious and patient!

Musharaff is a very helpful professional. The place is a good storage place to rent. I had no problems storinng my property for more than a year. Definitely recommend this place.

It was amazing experience to rent a storage from them.Musharrar has excellent customer service talent , deserves 5 stars

Friendly, great service.

Best customer service ever!!!! Very clean facility. great price for storage.

Fast and professional

Nice manager and a great deal

Great service

Great service. Friendly and helpful!

Good storage place. The only issue is that it closes at 9:00 pm so you need to access your belongings before 9:00

Because you're very pleasant get a great job would rain here again

Very great service . Considerate supervisor!

Good service and very kind staff. I made a reservation on line and then go in store. Parvin explained everything clearly. Overall the price is proper for me.

Very helpful, quick service, friendly customer service.

Great guy, good facility!

I got a great rate for a 5' x 10' unit and 50% off for the first month! Just the right price point I was looking for and at nice convenient location. Facility is also climate controlled, which is nice for my temperature sensitive items. Staff was very nice and helpful.

Great place with friendly staff. Musharraf is the best. I definitely recommend using this place for all your storage needs.

Very good service. Very easy process

Nice staff. Very happy to stay here

Its small and not easy to get the top floor

Musharraf is quite helpful!

good service！

Very helpful Property manager! Feels good!

Musharraf was really helpful. answered all my questions. great customer service! would recommend this storage facility

Great service and responses from the district manager and property manager. Great place to rent a space!

Great customer service by Mariela! Location is convenient to the highway and in a decent neighborhood.

nice place

Jennifer was extremely helpful by staying later than office hours to assist me in setting up accounts. Thanks, Jennifer.

Morgan was very helpful. Thanks!

Very clean easy to find helpful workers

Property manager was helpful and gives clear direction, rates are good.

Great Customer Service!

Very Reasonable price and helpful staff.

Easy checkin

Clean and well kept. Seems secure.

Very courteous.

Long time customer, over 5 years. Very clean and safe. Friendly service.

Very good service! Quick and fast. Thank you!

Good guy

Very helpful!! And super reasonable

nice place！

Friendly and helpful.

Convenient to use, helpful staff.

Very helpful and detailed

Nice people and great prices space it was bigger then what i expect

Very professional and friendly.

Very easy and nice

Awesome customer service!! Very helpful.

Very clean and staff nice and helpful.

Property was clean and my stuff secure.

Very helpful helping me find what I needed. Thank you.

My husband and I are very pleased with our storage experience with Mr. Moosa Musharraf at 317 E. Weddell Drive, Sunnyvale. He has been very welcoming and helpful. We are now on our way to some great organization and stress-reduction!

Very nice and helpful service I recommend

they very friendly and courteous and informative.

Excellent service: Mr Musharraf showed and explained everything in great detail.

Mush array was [email protected]! Their whole staff was excellent & very accommodating.

Management was very polite and helpful getting me set up with a storage unit.

The attendant there, Mr. Musharraf, was/is very helpful and pleasant. He explained things very well and was very patient in dealing with my questions. The facility is air conditioned, as well. Without AC, it can get very stuffy in a storage facility. Glad I chose this facility.

Musharraf is great! He is patient and friendly. He explained everything in detail.

Good experience. Mr Musharraf was very helpful.

Musharraf is really nice and helpful.

is good for musharraf

This place is very accessible off 101 with a decent parking lot size. We were here last weekend and the paperwork was easy and the facility is air conditioned. The facility is also very clean. What's a big plus here is the staff we worked (older guy with glasses) was very helpful and friendly. He offered us moving carts and showed us some tips for moving. He was a great guy that you just wanted to buy him coffee.

Musharraf did a fantastic job showing me around and informing me of everything I needed to know! Great and friendly service!

Very good service

Great service!

Musharraf was a really friendly and expedient guy. And Marisol was super helpful, too.

Great convenient place. Great plsce to rent.

great

very good service!

Good place to rent

Very nice staff and clean and air conditioned reasonably priced units. Worth checking out for your storage needs.

Musharraf is a fine gentleman to deal with Facility is bright and clean

Great and easy rental.

My experience was great! Musharraf, the manager, was VERY helpful and accommodated my needs, as well as my husband’s needs, extremely well. The facility is very clean and I felt very comfortable and at ease with this facility. I can’t thank Musharraf enough for his help! Truly a great experience!

I've rented this storage for many years now and I will say that the property owners are friendly. Place is clean and well taken care of and I feels safe at night when I come on the property. I highly recommend.

Cool spot friendly folks.

This is a wonderful and clean / easy facility Great service person and simple straightforward rates Very quick service and easy access from highway

Musharraf was very helpful. Took time to clarify rates.

They were the best price in town and the service was quick and professional!

Great experience. Nice manager. Good locstion. Good price. 5 stars

Great costumer service

If you're not storing with Musharaff, you ain't storing correct. He went above and beyond.

Very helpful and quick.

Most secure Public Storage I've seen

Great customer service

Musharraf is a great and friendly manager and remain professional.

Polite, good location, and helpful.

Storage conditions were what i needed, everything that i wanted to make the moving easier was at public storage . The location is right off of the freeway and the manger was a great help with my needs and concerns. Will tell friends and differently will use again.

Very friendly manager great location

Fast, efficient and cheap. $1 for 1st months ($54 after taxes and all).

the staff was nice and the room was clean.

very good customer service & helpful

Very accomodating and lower cost to store....

I am already renting a space at this location and needed to get a bigger space. Jennifer was so helpful with showing me what was available and which size would be best for what I needed to store. She was so friendly and knowledgeable about everything. She was very gracious too and took the extra step with telling me so many great helpful tips on the best way to move in my things so everything would go smoothly. Tips and advice that I never would have thought of, but Jennifer had thought of it all ! This location is excellent, thank you again Jennifer!

Storage, nothing fancy. Open 24h with code

Very helpful

Manager very helpful in offering dimensions and advice based on your needs. Convenient access right off of freeway

great customer service

Musharraf was very helpful in setting up my storage unit. He went through pricing and everything and they will even help put away my deliveries to my storage unit. Thank you!

Very well done... Musharraf was very helpful! Thank you!

Great service as before when my brother John got his storage. I wish all should do the same professional services as musharaf.

Good service

Good guys at this facility will be back

Musharraf is an excellent Employee of Public Storage in Sunnyvale.

Great service! Musharraf was extremely helpful!

Musharraf was very helpful during my first ever renting at public storage. He showed me various units of different sizes and did not pressure me at all in renting the space. He was patient in answering all the questions I had and explained the paperwork every step of the way! Very sincere and professional work!

Musharraf is very good manager and help ful

Great

want to rent go wedded drive. manager and DM very helpful

Good place yo rent manager and dm very cooperativa

Mr Musharraf was very kind and helpful.

good place to rent manager , DM nice

Quick and professional.

Good place to rent very helpful.

I called spur of the moment and the gentleman that answered the phone was very helpful.i was in and out within 15min. Major plus,they are walking distance from my house.friendly and helpful Update 3/9/15 moving out of state now, came to pick up my things.very positive experience again.the manager and GM are so helpful. They even helped me put my things in my car.I highly recommend this public storage.yes it may be in a secret hiding place, but the drive is well worth the service.5 stars once again. THANKS GUYS @ PUBLIC STORAGE

When putting stuff in our storage unit, a few pieces of paper that contained personal information might have slipped out of the car, but we had no idea. One day I got a call from Jennifer from the Public Storage at this location saying she found the papers with my personal information on it in their dumpster and she was clearly concerned, however I had no recollection of throwing the stuff in the dumpster, so I had a lot of questions and she patiently answered all of then; she even went to our storage unit to check if it was broken into. I am really impressed by the professionalism and sense of ownership.

Very good experience and good place for storage.

Musharraf was very pleasant and professional

Good location to rent

This is the best public storage experience I have ever had in my life. The staff is so friendly and helpful. If I ever need to store something again, I am going to do it at this place.

Musharraf was very helpful

location has excellent customer service. .good place to rent

Clean, well organized, climate controlled facility. Employees are always helpful. Have had a unit there for several years.

Musharraf is awesome! Great location to rent.

Very good place to rent there always here place is warm

Great customer service. Manager was very cooperative and knowledgeable. Facility is kept clean and well maintained.

Great customer service and good pricing for area

I have been using Public Storage at this location for 5 years and have continued to keep my business here mostly due to the great service I receive. I especially want to complement Musharraf's professional and friendly help. I recommend this location highly!

Musharraf , the facility manager at the the 317 Wedell Drive location took a lot of time to explain how everything worked and why and whats of all the charges. Excellent service, will recommend this particular location of Public Storage to others looking at storage options, if Mr Musharraf is still running it.

Good experience! All my stuff was safe and the staff was very friendly

Musharraf is nice helpfu

Musharraf nice and great helful

Place seemed clean and good. Guy was pretty clear in the terms.

Musharraf was very helpful and kind! He got us exactly the space we needed and worked with us to make everything go smoothly when we were moving in in a rush. The space is clean and well-lit, too.

Excellent service. And convenient location.

superb & excellent service!!! we've been with public storage for quite sometime now i remember when we first met and sign up it was Musharraf who help us since then he's still remains the assertive, courteous, polite and very accommodating person, so public storage you're the one & solution,,, keep up the good work. (;•)))

Everything stolen from this place. They gave us the run around on insurance as well.

Good service!!!

Outstanding

Great service, nice facility, good location!

Very good customer service, I thank Mr. Musharraf for helping my move make easy.

Easy to get through paperwork and fast.

Great service

Great service from mr. Musharraf

I was able to lock in and rent a unit within an hour

Excellent service. Getting our stuff in went very smooth.

I have been here for over a year and my stuff is completely safe, I have access anytime I want, and they are very helpful and understanding with payments.

Best place in sunnyyvale

Great service Musharraf

Musharaf is very helpful. Thanks.

Good customer service from the manager Musharraf.

very friendly!

Very helpfull and kind great guy to do business with!

Musharraf is very kind and patiently explained the process. The environment is very clean and bright.

Musharraf best service always here to help

Very helpful manager and good location.

Awesome customer service Musharraf very helpful I feel my stuffing vary safe

Need storage; go Weddell Dr public storage. Need help ask Musharraf.

Musharraf is very helpful.

Great experience with Musharraf

Mushannaf attends customers really good and he is a very kind person

This was a great place to store my things. Was there 2 years-friendly, easy access, auto bill pay, clean as a whistle, great customer service.

Musharraf. El trato k medio es bueno y la forma k el me mostro los espacios fue muy buena. Ademas me entendio rapida mente lo k yo buscava

Great experience! Musharraf is excellent!

Great service, thanks Musharraf!

We like that storage units...these guys are so friendly and kind..

Hi, we had a very simple and easy experience setting up our storage. Mr Musharraf was very polite and helpful. I hope this continues...

Musharraf was very helpful while we reorganized our stuff and let us use the facility trash to dump thing we didn't need.

Great customer service! Musharraf was and is fantastic!!!

Musharraf provides very friendly and helpful services, even called me to tell me about the discount I didn't find online!

PEGGY,SHE always has a happy face.

I have been using the storage for 7 years and Musarraf has been so helpful thank you

Wide parking space, electronic gate security camera, clean space, reasonable rate, Manager Musharraf very helpful and know customer service, good place to rent.

Musharraf was very helpful and courteous while discussing the rental options. I would definitely recommend this location. The rates are reasonable and the service is great. It was a pleasure to work with him.

Very helpful staff whenever I needed them - easy access and carts available for use. Kudos to Musharraf for all his help

Thank you Musharraf. Excellent service!

Peggy is awesome! What a gal. She helped me out of a tight spot and did it with a smile. Thanks, Peggy! I like this Public Storage because its clean, easy to find and the manager genuinely cares. Also got a sweet dollar deal for the first month. Pretty solid.

Great service by Musharraf! I needed a public storage, found the one on Weddell Drive, and from the get go Musharraf has been nothing but courteous, helpful, great follow through and follow up with any calls and messages and questions I had. If you are in need of a public storage packaged with great service, Musharraf is your man! HA

Excellent costumer service. The manager was very nice and helpful.

Great experience renting storage here, easy to get setup

They're close by the freeway, not crowded, and one of the least expensive options in the area.

I love the service here. Peggy, the clerk at the front desk was very helpful and friendly.

Had a pleasant experience with this public storage facility. Selected this storage, as it is climate controlled. Store manager Musharraf has always been very helpful. I opted for auto-pay option and Public Storage had to refund the money when vacated the storage. Musharraf followed up diligently with district manager and helped me in returning the excess amount promptly. I would definitely recommend this storage facility.