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Address

620 East Arques Ave
Sunnyvale, CA 94085

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

408-290-9961

408-290-9961

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

408-290-9961

408-290-9961

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x6'
    Online only price
    $ 73/mo
    Online only price
    50% off first month rent
    Small 5'x6'
    • Outside unit
    • Drive-up access
    $ 73/mo $97
    Online only price
    50% off first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 199/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 199/mo $266
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x15'
    Online only price
    $ 239/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 239/mo $318
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 319/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 319/mo $426
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 436/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 436/mo $581
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Sunnyvale Self Storage Near Highway 101 and Lawrence Expressway

Searching for cheap self storage off of U.S. 101 and the Lawrence Expressway? Public Storage in Sunnyvale is the place to go.
Located on the south side of Arques Avenue between Fair Oaks Avenue and Wolfe Road, this is a great location for customers throughout the northern part of Santa Clara County.
With indoor storage units and outdoor storage units available to rent in different sizes, customers will have no shortage of affordable storage units to choose from.
Not only does the storage area feature an access code for entry, but the property manager also lives on site to help bring peace of mind when storing personal items.
A 5x5 storage unit can easily hold boxes of old books, collectibles or even small furniture items for apartment dwellers along Mathilda Avenue, while a 10x10 storage unit can help a family near Braly Park finally clear out that messy home office by storing electronics, an old desk chair and all those files that have been piling up over the years.
For bigger storage space, a 10x30 storage unit is large enough for a small business off of Kifer Road to pack up the whole office ahead of a relocation.
With great customer service and cheap storage rentals, this Public Storage in Sunnyvale is the answer when seeking a little, or a lot of, extra space.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 227)

July 31, 2023
Google Public Storage S Amazon
This facility is always so clean and the manager on site is always respectful & professional.
July 30, 2023
Google Public Storage CALIFORNIA GOLDEN BEAR
I have been a happy customer at this location for the past two years. Serena is amazing! This property is absolutely immaculate. I feel very safe and secure at this location. Serena is forthright and honest and she takes her job very seriously. She is the upmost professional employee and she is the epitome of a hard working manager. Serena always greets me with her most genuine smile. She always takes time out of her very busy schedule to ask me how my day is going. This is by far the cleanest, the safest and the friendliest Public Storage location in the entire Bay Area. Serena thank you for all of your hard work and thank you for showing me so much of your true kindness during my wonderful stay at Public Storage.
July 26, 2023
Google Public Storage Turner Binkley
Need to upgrade entry system
June 10, 2023
Google Public Storage norma Peralta
Serena has helped me and my husband for many years. She always has a good attitude and smiles when we come in.
April 2, 2023
Google Public Storage steven goldberg
Serena was fabulous dealing with. She’s very professional & very very helpful whenever I had a question.A well deserved 5 star rating.
August 22, 2022
Google Public Storage Victor Zalazar
The property is very clean and I like how easy it is to access.
August 9, 2022
Google Public Storage Yi Han
Ms. Serena is the best professional I have ever worked with. She was very patient and positive the whole way. I was looking for a storage unit and she was very honest and transparent. Brought me to see the unit with different options. And she even helped me look online for other locations. I can't image a better person to work with. Highly recommend if you are looking for a storage option. Just talk to her if you have any questions.
July 9, 2022
Google Public Storage Sakimike R
The rep Tasila was kind and helpful.
June 4, 2022
Google Public Storage P Wash
Serena the manager is the hardest working facility manager I have met. She helped me move into my new unit on the first day I rented it. She even met me on her lunch break to sign all the official paperwork. She even helped me recently with some billing issues. She is a serious manager that keeps this storage location tightly. Anyone thinking about messing around at this location better think twice! Don’t let Serena’s cute face fool you, she doesn’t tolerate any BS from anybody!
May 15, 2022
Google Public Storage carlos castillo
The team here is amazing!
May 14, 2022
Google Public Storage Annette Burse
March 26, 2022
Google Public Storage Nene Burse
The storage attendant was very helpful and friendly. Great customer service
March 15, 2022
Google Public Storage Rosa Servin
Excelente servicio y seguro con Serena!
February 24, 2022
Google Public Storage Karina Baez
This place is amazing we been with them for 6years and had never had any problems. Love the employees Sarina is the best to work with.
February 12, 2022
Google Public Storage Gisella Desaintandrea
Walter and Serena have been so helpful and accommodating to us during our rent here. They both went above and beyond with service. A great place to recommend.
November 30, 2021
Google Public Storage Ruth Lee
Very clean & quiet
November 26, 2021
Google Public Storage Becky Cordova
ANNA was amazing and so helpful! We have never rented a storage before and she was very helpful by showing us the different sizes I'm making sure we had insurance on our unit. She explained everything in detail and was very complete .
November 3, 2021
Google Public Storage Francisco Martinez
Received great service from Serena! The area is clean and has great access
October 4, 2021
Google Public Storage Chanmarie Un
Serena and Anna were a really big help!
August 1, 2021
Google Public Storage Dan Borstelmann
June 20, 2021
Google Public Storage Galina Milner
We had today the best service from Serena!!
June 7, 2021
Google Public Storage peter wehrmeyer
And there's a short-term rental they used my departure to the point where I didn't even have to think about it told her what I wanted and got it done for me I wish every storage place was this friendly
May 30, 2021
Google Public Storage Samuel Pondler
Destiny g was very helpful good customer service thank you
May 25, 2021
Google Public Storage Marley Bishop
May 25, 2021
Google Public Storage Robert Bonetti
Very clean & very good service from Serena.
April 30, 2021
Google Public Storage Anna Miller
Serena was great! Truly kind and super knowledgeable!
April 27, 2021
Google Public Storage Spencer Hsieh
Public Storage facilities are all over in the Bay Area but to compare the accommodation and services, PROPERTY #62626 at 620 E Arques Ave. in Sunnyvale, CA, is unique and outstanding. I did homework searching six sites before I stopped at #62626. There I got all I wanted! Thanks to the Management Ms. Serena, a dedicated professional woman brought all the elements I expected. The facility is all time kept neat, quiet and orderly. Serena' service is patient, courteous and talked to me so cordially like my family members. I sincerely recommend #62626 to potential renters that #62626 will definitely make you dreams come true.
April 22, 2021
Google Public Storage Dominic Ngai
Thanks so much! Serena, you were a big help with my storage unit!
April 22, 2021
Google Public Storage R m
April 1, 2021
Google Public Storage Teshine Ross
Clean facility and a great location. Serena was very helpful and kind . Serena made the transitioning from one storage place to here so easy.
March 24, 2021
Google Public Storage Anthony
I stopped in to ask some questions and Serena couldn't have been nicer! Professional. courteous, and very knowledgeable. This is how customer service should be.
March 21, 2021
Google Public Storage Joshua Vergaray
Serena is a lady very professional and very helpful I think I did the right decision renting here I am very happy.
February 21, 2021
Google Public Storage James Pan
I am renting a 10x20 storage room in this property. I was serviced by Serena these couple days, and was blown away by Serena's top tier service quality. She was patient, tender and caring to an average client like me. I felt so warm and comfortable while being served by Serena. Highly recommend to rent a storage unit in this property.
February 13, 2021
Google Public Storage Jose Rodriguez
me justa el servicio de Destiny G
February 3, 2021
Google Public Storage Brad Phelps
I must say I had very good experience with the Public Storage Sunnyvale. Location. Serena, the on-site manager was very courteous and professional in answering any questions I had, Making my time in choosing Public storage a very helpful and smooth transition. Thank you Serena for your assistance Brad
January 30, 2021
Google Public Storage Reza Mirshafiei
I was greeted very nicely by Elena she showed me several units and kept. Very positive attitude. Very knowlegable
January 29, 2021
Google Public Storage Melissa Zambrano
Destiny was very helpful finding a location with the unit I needed. It's been difficult to find units due to the pandemic so I was really glad to have spoken to her as well as her District Manager Farzaneh. They were both very patient, had great customer service and went out of their way to assist. I would definitely recommend.
December 31, 2020
Google Public Storage Amador Brenneman
Staff is very friendly and helpful
December 31, 2020
Google Public Storage Ruth Anne Gray
Great facility to store my belongings! The facility is always clean and safe, no matter what time of the day I need to go there. Serena, Destiny, and all the crew are friendly, professional, and very accomodating. I enjoy working with everyone there.
December 26, 2020
Google Public Storage CIB Security Inc
The service is great and the people are very nice. My rolling door was accidentally damaged. Serena helped me to contact the vendor and repair it on the same day. This is a great service. Thank you very much.
November 21, 2020
Google Public Storage Ramiro lugos
Muy buen. Serviso
November 21, 2020
Google Public Storage Laura Sanchez
Great customer services thank you destiny g
November 21, 2020
Google Public Storage Maria Sanchez
Mi gusto much el servicio, muy buena la gente que trabajan. Lo recomendo.
November 21, 2020
Google Public Storage poke dumb
Great customer service and shout out to Destiny G
November 4, 2020
Google Public Storage fayyaz mohammed
Serena was Awesome and i had a great experience using the storage facility. Serena, keep doing the great work.. great customer service !
October 25, 2020
Google Public Storage Ryan Steger
The staff and facility is really great. Very responsive. Safe storage for many years. Jennifer was particularly helpful.
October 3, 2020
Google Public Storage kim rodriguez
Today was a wonderful experience at the public storage was almost going to be a cancellation but because of the staff here specially in particular one staff member named JenniferWho went out of her way and probably out of her job description to make things happen it turns up because of her actions everything was a success
September 29, 2020
Google Public Storage Nicholas Zautra
I had a really great experience with Public Storage here in Sunnyvale. Serena, the on-site manager went above and beyond to assist me in storing some items I had shipped in and arriving to the Oakland Port. She was kind of enough to help coordinate getting the semi-truck to pick up the containers all the way to the back of the facility! 5 stars, would highly recommend. Thank you again, Serena!
September 27, 2020
Google Public Storage Josue Torres
Anna helped me and stopped what she was doing and was very courteous to me and so was Serena these ladies make it easy for you to rent a storage thanks ladies.
September 19, 2020
Google Public Storage Myra Grant
Anna was/is great! She showed outstanding customer service! I was in need of a storage space and she helped me with ease. I’m so happy I was able to get a space. Weight lifted off me! Thanks Anna!!!!
August 29, 2020
Google Public Storage Sherri Gazay
Fair price, safe, secure and clean facility. Serena is fabulous! She is professional, helpful and knew me by name even though I was only there on a few occasions. They kept my things safe and secure for two years and the move out process was seamless. Thanks Serena!
August 28, 2020
Google Public Storage Jasmine Shih
Jennifer at this location on date Aug 28th, 2020, was the best ever customer service rep I have ever expertises. In fact, she is the Rowan why I intro 3 add customers. ... actually, I try looking for her a while back when she was at the Weddell drive., and she was amazing then.
July 16, 2020
Google Public Storage Scottie Potter
Public storage Aqures is suppose to be a climax controlled facility. But the temperature is 90 degrees on the third floor and it bad for your personal items.
June 28, 2020
Google Public Storage John W
WOW public storage has an amazing true professional behind the front desk here in Sunnyvale. Serena walked me through in detail the pros and cons of all of my different options. Rare to get someone so helpful and objective. A++ experience working with Serena on my storage unit!
April 18, 2020
Google Public Storage Frederick Alexander II
Serena is the absolute BEST - kind, attentive, and detailed. Thank you so much for a wonderful experience!!
April 16, 2020
Google Public Storage Oneida Mayora
Adelena was a pleasure to work with while booking our unit. She was great at answering our questions and explaining how everything works, etc. Great job Adelena.
March 23, 2020
Google Public Storage Chanda Mounika
Working with Serena to book a storage is wonderful she helped me and made easy to rent a storage. Thank you 😊
February 20, 2020
Google Public Storage Nadine A
Working with Serena to book a storage unit was an absolute pleasure! I'd give her 6 stars if I could. --> Serena was extremely friendly, helpful, and patient both over the phone and in person. She helped me evaluate at all of the available options to find the best solution and deal to meet my needs, including working with their sister location right down the street. When I checked out the units in person, I wanted to make sure my largest item would fit moving in and out of the unit. Serena was ready with a long tape measure so I could ensure the space would work. She was able to easily answer all of my questions. I HIGHLY recommend this location as well as Serena personally. Thank you for making my move much easier!
February 7, 2020
Google Public Storage Brent C.
Great storage spot. Anna was super helpful and took care of everything.
February 6, 2020
Google Public Storage joel schonbrunn
January 29, 2020
Google Public Storage suzette duncan
January 17, 2020
Google Public Storage Samrat Bandgar
My experience with Public Storage at this location is very pleasant. Jennifer from the Public Storage staff team is really very helpful. She patiently understood my storage space requirements, the storage unit suitable for my requirements was not available at this location so she checked other locations, updated my reservation for new location in Mountain View. I am really impressed with the kind of service offered. I highly recommend Public Storage, they are best.
December 31, 2019
Google Public Storage Toby Jerome
The facility is clean, climate controlled and the staff is very friendly and courteous.
December 29, 2019
Google Public Storage Elmer Callanta
She’s very helpful showed me everything and explain it to me thank you very much Serena
December 23, 2019
Public Storage Carol Choquette
Can I store a car at this location
December 22, 2019
Google Public Storage David Daniel
December 17, 2019
Google Public Storage Moreno Family
December 17, 2019
Google Public Storage Max Badrak
Serena was very helpful and nice very quick I like this location way better than the rest
December 16, 2019
Google Public Storage Norm J
November 24, 2019
Google Public Storage Kaz Bishop
The customer serice at this location is really great. Moving out was a zero hassle experience that Serena was happy to help me with in less than minutes. She was incredibly hospitable and even went out of her way today to show me a more efficient way of opening the gate, which has been recently upgraded. A+.
November 23, 2019
Google Public Storage Robert Simmen
I've benefited from my clean and secure space at 620 E. Arques in Sunnyvale for over six years and now must move on. Ms. Serena was a big help with me when it came time to empty the space and sign out. Bob Simmen
November 10, 2019
Google Public Storage J
I was assisted by Serena, who was very helpful, knowledgeable, and patient.
October 30, 2019
Google Public Storage Jose Morales
Very friendly and professional service I received on a daily basis from Serena and Anna while I'm going in & out of the storage facility
October 30, 2019
Google Public Storage Josh Appleton
Destiny was amazing and very helpful excellent customer service !
October 1, 2019
Google Public Storage Ricardo Lujan
Anna was very helpful and super nice. I’m glad I was able to receive help from her!
September 25, 2019
Google Public Storage Jose Cadena
Friendly and helpful staff
September 24, 2019
Google Public Storage Dave and Chris
Very helpful and courteous, easy access, clean!
September 13, 2019
Google Public Storage Jeanna Hibbitt
September 3, 2019
Google Public Storage Blanca Elias
We had a worker her name was Serena she was very kind and understanding, she was very patient and does very well on her job and working with customers.
August 29, 2019
Google Public Storage james koh
Serena help us with very nice service
August 26, 2019
Google Public Storage Joe Morasco
I was helped by a very knowledgeable staff member name Serena and she made the whole process quick and painless and should be considered an asset to the company.
August 7, 2019
Google Public Storage Preet K
Serena was very polite and friendly. She provided great customer service and I highly recommend her and this facility. She greeted us with a smile and overall very very helpful.
July 27, 2019
Google Public Storage Corey Sobel
Easy check in and check out, staff was nice. Facility fit my needs as a temporary storage place while in between houses
July 19, 2019
Google Public Storage Jennifer Nunez
Anna was so great! She accommodated my schedule needs to be able to drop in due to being kept at work. She rescheduled me to 5:30pm to ensure we had time to see the space and compete checking in. She shared all additions supplies and was very friendly and clear with the information we needed. I can appreciate folks like Anna who make these situations easier and quick to get through.
July 14, 2019
Google Public Storage Robert Pellegrini
Salena provide a very thorough and efficient review and check in of my new storage space in addition to setting up my auto pay.I
June 28, 2019
Google Public Storage Jeffrey Lang
Anna is great. Convenient relatively low cost storage options. Great in and out and no problems. Very secure. Great experience.
June 20, 2019
Google Public Storage Carolyn Satterlee
Helpful, friendly management such as Serena ;who has made my visits hospitable I feel at ease knowing the units are clean and safe. I recommend this Public storage to everyone.
June 6, 2019
Google Public Storage omar kilani
Been in and out of many storage units. This facility is by far the friendliest and most welcoming. Probably because of Serena! She makes it easy and is always trying to help. Give them a try.
May 29, 2019
Google Public Storage George Huaff
Thank you so much for your help Elsie ! You made everything so easy and fast ! 10/10 I would recommend this place ! You want to rent ask for Elsie
May 29, 2019
Google Public Storage Marisol Cuevas
Thank you Elsie for an amazing customer service
May 26, 2019
Google Public Storage colin abberton
Very friendly and helpful staff. Serena and anna in particular. Well kept property. On-site manager .Clean restroom. Priced great for the area. The employees here dont hassle you and get all up in your business like they do at some places, which is really a huge plus to me.
May 23, 2019
Google Public Storage desiree Salondo
Serena and destiny are amazing employees! Great customer service and always with a smile and willing to help !
April 30, 2019
Google Public Storage Jeff Lackey
Great storage facility. Clean, safe and a good location right off the expressway and really close to high way 101.
April 23, 2019
Google Public Storage Julia Leyva
April 5, 2019
Google Public Storage Abdelrahman Elogeel
The staff there “Anna” is very friendly and she helped me finish paperwork quickly and prep for my move in!
March 30, 2019
Google Public Storage Siddharth Iyer
Move In and Move Out were very convenient and the office manager helped me through the process as well.
March 29, 2019
Google Public Storage Betty Moreno
I will definitely come back when a space is available .I found this place to be clean and the two women (Anna and Serena ) who went out of the way to help me! Just makes me wanna tell my friends what a great place this is.
March 29, 2019
Google Public Storage Amy Roberts
March 29, 2019
Google Public Storage Veronica Tinoco
I toured this facility to find a location to store a vehicle. This location is very clean and would be an ideal location to store a vehicle, unfortunately they didn’t have any units currently available but when it becomes available I will definitely be using this location. The customer service was above and beyond. The two women who helped me, Anna and Serena, provided excellent customer service but more importantly they were genuine, efficient and had a great personality.
March 24, 2019
Google Public Storage jay dee
Serena is awesome, in all ways possible, thank you so much for helping me out the 2nd time around
March 18, 2019
Google Public Storage Siamak Darakhshan
Very convenient access. And Serena ( the office manager) is wonderful! Always greets you with a smile and extremely helpful and pleasant both on the telephone and in person.
February 17, 2019
Google Public Storage Andrew Cohen
February 11, 2019
Google Public Storage ELECTRONIC ROCK
Anna is the best!! She could tell I was anxious when I came in. I had visited several other storage companies for information but they were aloof and unwilling to help me - basically handed me a brochure with their prices and that was it. Public Storage was my last stop. When I opened the door Anna greeted me with a warm and smile and instantly I relaxed and knew I was in the right place! Anna's professionalism, vast one of the entire process plus her warm and caring demeanor just blew every other storage place away - hands down!!! Excellent customer service and attention to detail!! It is a huge relief to know that my things are safe and sound because Anna TRULY cared about me - the customer! Thank you Anna, and Public Storage! I will recommend you to all my friends!!
February 9, 2019
Google Public Storage Amber Estrada
I have been a client of public storage for a long time. The reason I have stayed a client is because of excellent customer service over the years that I have received on behalf of Serena. She is wonderful keeps the property in excellent condition is always willing to help or advise and I don't think I've ever seen her anything but joyful. Recently I came in to make a payment and met Anna. Anna was bright happy and did a great job assisting me. I am thankful that Public Storage hires excellent employees. Thank you so very much
January 21, 2019
Google Public Storage Anthony Spitaleri
Clean place good service
January 18, 2019
Google Public Storage Todd Broome
Anna and Serena are pleasant, helpful and professional
January 5, 2019
Google Public Storage Russell Lund
Anna was so helpful with our complex situation. Very professional and helpful. Highly recommended this storage facility.
December 29, 2018
Google Public Storage The Everything
Love the location all outside units very affordable and property manager Serena is amazing .
December 16, 2018
Google Public Storage Ahmed El-Ghandour
The customer service was very good . Anna was helpful and answered all my questions and give me many useful options and available deals . Great help
November 19, 2018
Google Public Storage Aur Monnik
Drive up spaces, easy loading, easy access from main roads, clean and great service!
November 7, 2018
Google Public Storage Stan DaMan
I have been using this location for storage for almost a decade. I have nothing but pleasant experience in this location. I also appreciate the fact that Public Storage hires qualified people to manage this location. I am very impressed by Serena. Serena has the character that embodies excellent customer service. Serena has exceptional knowledge about the product that Public Storage offers. She demonstrates willingness to help, exercise exceptional communication skill and, what impress me the most, she shows empathy. Serena is an asset to any company that she works with. I really hope that Public Storage retains Serena for the long term and use her as a template of what Customer Service should look like.
October 14, 2018
Google Public Storage Gautam Kavipurapu
Parvin and Anna helped me out with my storage space. I like the cleanliness and the helpful staff. They are quick to help and address any issues
October 12, 2018
Google Public Storage an ge
Had the most wonderful experience with TOBY. Patient, pleasant, helpful and a great communicator. It is so nice to work with such a genuine human being! Thank you Toby !
October 6, 2018
Google Public Storage Nafi A
September 10, 2018
Google Public Storage Jose Garcia
Thanks Serena for the great help every time I come in to make a payment!
September 1, 2018
Google Public Storage German Arias
August 1, 2018
Google Public Storage Benyam Mulugeta Sr.
I have very pleasent experieance at the Public Storage 620 E. Arques Ave. Sunnyvale. Even though the location is little far from where I live Plao Alto, the main reason I decided to rent the unit mainly due to the very nice and professional emplyee Ms. Serena Johns. She has been very courteous, gentle above all a good person. As the business person I value customer service and she has it. Thank you Public Storage for hiring a person like Ms. Serena Johns. Benyam
July 30, 2018
Google Public Storage Jack Baker
We stored our stuff here for a year and all went well in terms of security of our belongings. The best thing about this place is the property manager, Serena. She is so pleasant and professional and responsive. I had some billing issues and she worked very hard to help me resolve things. When I came in for move-out day, she knew who I was and was all ready to quickly close out my account. If I need a unit again, and Serena is still working here, I'll be back in a heartbeat.
July 22, 2018
Google Public Storage Joseph Mosebar
Great staff and facility
July 22, 2018
Google Public Storage Ruby Dantes
Serena was very helpful and kind-hearted person. She leave messages on my phone to remind me when I'm due for my payment.
July 15, 2018
Google Public Storage Greg Zharun
Perfect service from Serena. I would give 10 stars if I could.
June 7, 2018
Google Public Storage Mark Merman
Serena is always pleasant and nice to talk with . Her personality and wit are so pleasant that she often makes me late for work.
May 6, 2018
Google Public Storage Colette Jensen
Have gone in twice to rent units. I worked in customer service for years and know how hard it can be both to give and to find excellent service. Imagine my surprise when two of the very best customer service experiences I've ever had were at this storage unit. From two separate employees (Serena and Mariela). On two separate occasions. I don't know how they've managed to train their employees to give such a high level of impeccable service, but I was completely and totally impressed. I'd never expect to receive such thoughtful service at a storage unit! The units were clean and had drive-up access. Gate codes and locks worked easily with no problems. Great facility with unparalleled customer service. Highly recommend.
April 27, 2018
Google Public Storage Jocelyn Garcia
Mariela was such a great help love how she handles things
April 27, 2018
Google Public Storage christine p
Really nice service from Mariale
April 18, 2018
Google Public Storage Mario Munoz
Serena provides nice service. I like that she smiles every time that I come into the office. Great job.
April 18, 2018
Google Public Storage Alexa Sorokin
SERENA provided phenomenal service! We were with her for two years and she helped us with absolutely EVERYTHING! She runs this place and does a fantastic job! Thank you so much for everything, you really made this process bearable.
April 10, 2018
Google Public Storage Johnnie Jones
The facility is well taken care of and the manager is outstanding she's awesome always willing to give a helping hand in any way that she can thank you for hiring a person like her Serena she's great thanks again
March 26, 2018
Google Public Storage Eric Acedo
Serena was incredibly helpful, professional, and friendly. Very clean and secure facility. After signing up for storage today, I left feeling very comfortable and confident about my purchase at this location.
March 21, 2018
Google Public Storage Michael Cichocki
Serena (property manager) is the most friendliest and helpful soul I've met. Her property is very clean and fully organized. Any questions you have she will answer or have an answer.
February 19, 2018
Google Public Storage Susan Little
Incredibly helpful, personable, fast, clean, and great location. Mariela was very courteous, professional, and prompt! Thank you!
February 3, 2018
Google Public Storage Zhong (Mike) Xiang
January 10, 2018
Google Public Storage Chris Anthony
The management and staff are fantastic! They went beyond the call of duty to make sure that my storage needs were met
December 21, 2017
Google Public Storage Roberto Santos
Serena is really great to work with . Showed me all the spaces she had without any hesitation and helped me with all my questions . Although we did not end up renting with her due to circumstances changing , I feel she deserves this because she has really good customer service .
November 10, 2017
Google Public Storage Sejal Parekh
I have had an excellent experience renting at this location for my home staging business. Serena, the manager and the entire staff are very friendly, helpful, and a pleasure to work with. Highly recommend it!
October 12, 2017
Google Public Storage Trevor Pham
location was very convenient and serena at the office was very friendly and helpful
October 8, 2017
Google Public Storage Rafael Valle
Quick service!
September 27, 2017
Google Public Storage Jimmy O'connor
Easy access, great place and location, very friendly staff. Highly recommend this place if you need storage in the area.
August 30, 2017
Google Public Storage Jen DeLara
Serena is AMAZING! So helpful and VERY professional!
August 21, 2017
Google Public Storage Xiaoyan Liu
This storage is clean and well maintained. Manager Serena is always friendly and helpful.
August 9, 2017
Google Public Storage Jaycee Yu
Serena and Mariela were very helpful, friendly and professional. We got $1 for the first month promotion, great price. strongly recommend!
August 8, 2017
Google Public Storage Princess Peralta
Serena es siempre siempre lo mejor para ayudarme es por eso que siempre vengo a pagar mi bill aquí pork ella siempre está con muy buena actitud para ayudar ella es muy agradable gracias x tener empleados como serena 😁
August 1, 2017
Google Public Storage Kirstin Pearson
Serena the manager is great! She helped me make my move go smoothly. I feel reassured knowing that she's there because she's on top of everything. The price for my large unit was considerably cheaper than every other storage facility in the area. So much so that I thought there'd be something wrong with it. But no, it's clean and in perfect condition. Five stars all around.
July 31, 2017
Google Public Storage Brandon Gaither
I visited this location and was helped by Mariela she was an absolute joy to work with from the time I walked in the door, she met me with a great energetic attitude and her customer service skills were impeccable. Not only that, but seeing as how this is my first time paying at a different location than where my actual unit is. I was a bit reluctant but she went above and beyond to make me feel comfortable and it turned out to be a great experience five star service for sure.
July 28, 2017
Google Public Storage Rafael Delgadillo
Serena is fantastic n offers great service
July 28, 2017
Google Public Storage Troy Towner
Ok facilities, pavement needs fixed in some areas.
June 18, 2017
Google Public Storage RayLynn sherwood
May 9, 2017
Google Public Storage Jeff Li
Great Service, and Easy to communicate.
April 28, 2017
Google Public Storage J.R. Flores
Serena is a customer service rock star! Went to different PS places inquiring about prices, and she went above and beyond. She was the nicest, happiest and most helpful of all the people we dealt with at various locations. Thank you!
March 21, 2017
Google Public Storage rebecca cordova pompa
i had the opportunity to meet Serena, who was more than helpful, informative and just an all around pleasure to be around. it was my first time renting and she gave me all the information i needed and made it super easy to get started. the facility it's self is clean, and easy to get around. the costumer service was beyond amazing, id recommend this place to any and everyone.
March 21, 2017
Google Public Storage Crystal Saldana
This was my first time renting a storage unit, I was in between moving and didn't have room for all my stuff luckily for myself I found this public storage in my area. The whole experience was a pleasure I got helped by a named Serena and Parvin they were able to answer all my questions and addressed all my concerns. Whenever you're looking for a storage unit I recommend going to this one and hope Serena and Parvin are able to help you as well as they did with me
January 29, 2017
Google Public Storage Other Dog stuff
This particular Public Storage is great due to it's central location (actually next to Central Expressway) and with 24 x 7 onsite Site Managers like Serena, you will sleep better at night knowing that your belongings are safe and secure.
December 8, 2016
Google Public Storage ivan diaz
Great customer service , I recommend this storage facility
November 23, 2016
Google Public Storage Greg S
The staff, Serena, Parveen, and are professional, courteous, but most importantly they are helpful, offering tips on space optimization, boxes, security, and even called. at home to tell me that I had forgotten to click my lock shut on my unit, to me that is "going the extra mile" I have no reservations on recommending this business, and in particular this location.
November 4, 2016
Google Public Storage Rain Eterno'
Serena is very helpful and informative, the place is clean and convenient to drive up to storage space. Highly recommend this place.👍👌
September 13, 2016
Google Public Storage Susan Brinkley
We think your fantastic and all your help is extremely appreciate. Thanks once more Muscle Support Inc.
September 9, 2016
Google Public Storage Matt Williams
Great service! Got the $1 for the first month, despite keeping my stuff there for only a month or 2!
September 4, 2016
Google Public Storage Michael Moore
Clean well kept property. On the pricey side.
July 24, 2016
Google Public Storage Nicole Wells
Manager is super friendly, place is convenient. No complaints.
June 24, 2016
Google Public Storage sweetdaddy calhoun
Diane is a GREAT Manager.. She has helped over and beyond her duties. A++ keep it up. Thank You so much, Sweerdaddy Valhoun
June 22, 2016
Google Public Storage Tao Yang
I just rent a unit over there. The owner of this storage name is Diana. She is being nice and welcome all the time. I rent a 10*10 unit. It is big and neat inside.
June 17, 2016
Google Public Storage Ana Galvan
Thank you Destiny Salazar for all your help .
May 4, 2016
Google Public Storage Valerie Rebesque
My company rents 10 large units and has been a client at Public Storage Arques for many years. Diane, the property manager, is outstanding. She always watches out for anything suspicious and will go the extra mile, sometimes even on her personal time, to help with any question or issue. Her customer service skills are commendable. What we regret is the fact that the corporate headquarters disregard our "investment" into this Public Storage location and perfect paying records and keep on increasing the rents randomly as if we were a new client renting one unit only.
April 14, 2016
Google Public Storage A P
I found a very professional and friendly service here. Diane was very understanding and sympathetic to my needs in helping me arrange storage. It was a real pleasure from start to finish and it's comforting to know that you can still get this kind of personal service with a smile! I would definitely recommend Public Storage on Arques Avenue if you're looking for a hassle free experience and competitive prices. 5 star.
April 6, 2016
Google Public Storage Sue Ortiz
We have had a storage unit here at the Arques address for approximately 12 years. We had no issues. The manager "Diane" was always very nice & professional. We rate it the highest!! Property #62626
March 9, 2016
Google Public Storage Melissa A
Diane was incredibly helpful and had wonderful follow though. She made sure the district manager waived the remaining balance on our unit, as we had negotiated a vacancy prior to a policy change. Well maintained facility and great customer service
February 24, 2016
Google Public Storage Scott Bailey
Awesome experience, thanks Diane
February 19, 2016
Google Public Storage krista ruet
This place was great. I needed a super last minute storage solution and Diane, the branch manager, was able to get me an account set up and a storage unit within an hour. She was most helpful and friendly.
December 28, 2015
Google Public Storage dryden wilson
December 26, 2015
Google Public Storage Poorva Agrawal
Very smooth and quick process. Diane was awesome and professional. Storage room was exactly as we expected and economical.
November 23, 2015
Google Public Storage Matthew Tribulato
Came to this location looking to rent a unit. Diane was very helpful. She didn't have the size of unit I needed but took her time to find what I needed at another location. Would really have liked to rent at this property because of the drive up units. Thanks Diane for going the extra mile to help me out.
November 7, 2015
Google Public Storage Sarah Collins
Diane was super helpful this week when I was considering changing sizes of storage units. She was understanding when our circumstances called for a new unit, and totally helped with re-arranging our reservation when we had an unexpected change in our plan. I really appreciate all the effort on her part to help us with our specific moving needs! Thanks Diane!
October 10, 2015
Google Public Storage AP P
Diane was very helpful, friendly and efficient.
August 9, 2015
Google Public Storage Terry Keys
I just emptied out my storage unit. The process went very smooth from start to finish.The customer service was excellent, Diane was very helpful. The hours you have access to your unit make it very convenient.They truly know how to run a storage business.
July 29, 2015
Google Public Storage Christina Chappell
Diane was very helpful and made the process of checking in and out simple. The facility was clean and well maintained. I felt very safe leaving my valuables in this locker.
July 29, 2015
Google Public Storage Daniella Guzman
I used the online easy checkout function to set up the rental of my unit. When I arrived, Diane was able to get everything processed quickly and helped me set up auto-pay. The unit was clean and convenient to access. I came back with a very large moving truck and was thrilled to find out that the property had ample space for manuvering the large vehicle (no having to put it in reverse multiple times just to turn a corner!). A few days after I moved everything in, Diane called to check in and make sure that I didn't need help with anything else, and to tell me that she hopes I have a nice day. That put a smile on my face.
June 28, 2015
Google Public Storage Jonathon Chenvert
The manager on site, Diane, helped me out and was very kind in doing so!
June 24, 2015
Google Public Storage Annie Shin
I thought that Diane made the experience five stars. The facility itself is pretty typical of public storage, my unit was adequate I could possibly upgrade to a larger one now that I think about it. However I squeezed in super late and imposed on Diane and she was very accommodating and nice. I would recommend this facility for nothing else than her wonderful customer service.
June 1, 2015
Google Public Storage Joaquin Mendoza
Diane was very helpful . Quick and painless. Great experience.
April 26, 2015
Google Public Storage Martin P
Very helpful staff, easy access, no hassles.
April 12, 2015
Google Public Storage Bryan Hossack
Diane was super helpful when I ran into a snag and accommodated my situation like a pro. The price was right, facilities were clean, and service was excellent!
April 8, 2015
Google Public Storage jose carranza
I rented a storage space for my tool box for 6months. The staff was excellent. Diane was great & would recommend this place to anyone.620 E Arques ave Sunnyvale Ca.
April 6, 2015
Google Public Storage Raheem Hall
DIANE, is great save my day! amazing customer service. She went the extra mile for me!!!
March 31, 2015
Google Public Storage Aakash Radhakrishnan
Diane was really helpful and answered all questions. The storage units are very conveniently located.
March 12, 2015
Google Public Storage Robin Knight
Diane was really helpful and nice. On my first night, I accidently didn't engage my lock and out of ALL the units they have, she noticed it and added her own lock until I had a chance to come back. She also had great advice on how to reduce dust on items stored long term. The units are clean, have lighting, are easy to open, and have lots of room to drive a truck in and get back out. If you need any last minute supplies, they have then right there on site. So far, it’s been a good choice for me!
February 10, 2015
Google Public Storage avneet singh
wonderful manager Diane, great facility with everything on ground floor!
February 5, 2015
Google Public Storage Alan Porjesz
Diane has been most helpful in meeting my requests for information and insuring that I don't incur any penalty fees. She has even stayed late to allow me to make payments. Thank you Diane.
January 7, 2015
Google Public Storage Sean Lee
Great service, quick & easy
January 5, 2015
Google Public Storage Faramarz Farnam
We had a great experience with Diane helping us to get the storage unit we wanted. She was very patient and answered all of our questions carefully and made valuable recommendations. Great Job Diane! Fred
January 3, 2015
Google Public Storage Linda Overby
Extremely helpful and pleasant check-in experience with Diane, Good location, love being able to drive right up to unit and easily unload items into unit, feels safe with gates and lighting, facility is very clean.
December 9, 2014
Google Public Storage Albert Kim
November 6, 2014
Google Public Storage eldon alderson
October 31, 2014
Google Public Storage Greg McMaster
Clean facility, managed well, good people.
October 29, 2014
Google Public Storage San Mus
Lot of patience and very polite and helpful. Would recommend to everyone!
October 21, 2014
Google Public Storage jesse Medina
September 9, 2014
Google Public Storage Olga Bazdyreva
Wonderful management at this facility. Diane is great and has been very accommodating with helping us reserving our unit at this location. We only needed the unit for less than one month however she has provided amazing customer service from the move in to the move out day! The registration process was very smooth. I absolutely loved the drive up units, and loading and unloading boxes and furniture was a breeze! The unit and property were clean which was something that was important too me!
September 6, 2014
Google Public Storage annette armas
Customer service excellent great access to units
September 4, 2014
Google Public Storage Lauren Antiel
Diane is very helpful, I would definitely recommend it to anyone
August 1, 2014
Google Public Storage Jeff Peterson
Very clean on premisis and friendly employees
July 7, 2014
Google Public Storage Nida Pacheco
Everytime I have come here peter had been very helpful and always has a smile. Will recommend this location if you need storage.
June 8, 2014
Google Public Storage Jeff Wolf
I needed a short 3 month storage for some furniture and went to this place and was helped by Angela and Peter. Talk about fantastic customer service, I was very impressed. They were friendly and very helpful. The facility looked great, very clean and well cared for. They stepped me thru the forms and agreements and escorted me to the locker and explained everything. When I was finished with my 3-mos rental the exiting process was just as easy. Next time I need storage I am going back to see Angela and Peter because I know I will get great customer service !! Jeff
May 11, 2014
Google Public Storage luis miranda
Peggy was very helpful. Thank !
May 11, 2014
Google Public Storage chuck c
Awesome storage units, and great customer service! Peggy was very helpful in getting the storage unit set up. Will recommend to friends for sure!
May 6, 2014
Google Public Storage Steve Joy
Great! really easy and helpfull service
May 3, 2014
Google Public Storage CPS :
Pete was very friendly and helped me with pricing options at this location, great service!.
April 18, 2014
Google Public Storage Cio Cio
Peter and Angela have been fantastic and work with me if there is an issue or questions. Because of them I remain a loyal customer here and will continue to recommend them to people and friends.
April 13, 2014
Google Public Storage Lynn Bortnick
Manager was very helpful..Place was spotless and looked well run. I had never put anything in storage before and it was easy, looked safe and at a good price.
March 27, 2014
Google Public Storage Cesar Morales
Service here was grest. Peter got me right size for my equipment. Angela at Stewart was grest also. Found me a unit at peters property that fit my nedds
March 20, 2014
Google Public Storage Jas W
Helpful people, friendly and informative. Clean space and convenient location. Great choice for storage units.
March 14, 2014
Google Public Storage USSD Livermore
Peter and Angela have always given me A++ service. They helped me find the exact right unit for my needs, explained everything perfectly, and were extremely courteous and professional every step of the way. I would recommend this location to anyone for their public storage needs.
March 14, 2014
Google Public Storage Richard Diaz
Taslima was very kind and very help. She was very professional and knowledgable.
March 11, 2014
Google Public Storage Diane Rinella
A friend of mine has a space there and I helped her move some things. The management was fantastic and gave great service. I also could not believe how clean the place was. It made me wish I needed a storage space.
March 11, 2014
Google Public Storage Joel Ruggles
Great Service, very clean facility. Peter and Angela were a pleasure to work with. They didn't have the size I was looking for (not their fault) but they helped me find a location that did. Would highly recommend.
March 8, 2014
Google Public Storage Chris Fejes
My company sent me to California to work a job site, but I needed a place to store the tools and miscellanious equipment. The location was lit up at night and very clean. I interacted with Peter and Angela on various occasions and they were nothing but helpful and courteous. Would rent again.
March 7, 2014
Google Public Storage Julian Klappenbach
Peter and Angela were great. Friendly, helpful, and even assisted my move in. Thanks, guys!
March 7, 2014
Google Public Storage Ian Monteith
Peter and Angela were fantastic to work with. Excellent customer service and extremely helpful.
March 7, 2014
Google Public Storage Gale Schulke
Although I no longer have a unit here, the experience I had when I did was great. Both Peter and Angela were courteous, informative. The property was clean and well maintained, unlike my current facility (which is closer to where I live). They answered all my questions. I would recommend this facility to anyone needing storage in the area.
March 7, 2014
Google Public Storage Austin s
I rented here while on a job, peter was great and helped me find a space for a great price, will recommend.
March 7, 2014
Google Public Storage Armando Duque
Have been here for two years now. Peter snd angela have been great. Would recommend this facility to anyone who needs storage.
December 29, 2013
Google Public Storage Evelyn Lamarche
The manager is very helpfull and polite . Nice and clean stotage. Location great!.
December 2, 2013
Google Public Storage KS M
All I can say is that public storage made my moving experience so much better. I couldn't decide what I should get or figure out the logistics of anything but Peter took care of all of that for me. Thanks guys!
October 22, 2013
Google Public Storage Angel Sanchez
All I have to say is that they kept reminding me that "Your bill is going to be late" and I appreciated that. They helped me to stay responsible to stay current with my storage payment. Thank you Peter and to the nice lady who called me to remind me also.
October 4, 2013
Google Public Storage Santiago Orozco
Nice person great service recommend to rent here
October 2, 2013
Google Public Storage Rob F
I moved out of the country for a job opportunity, and my wife would have been totally flabbergasted with the move if it was not for the help of Pete and Angela! Thanks to them a nightmare was avoided!
September 25, 2013
Google Public Storage Daniel Ligon
Have been with Peter and Angela for 2 years now. Service is great and will definitely recommend to all my friends.
September 19, 2013
Google Public Storage Will S
I needed some extra storage when I was in the area for a few months and found the location / prices to be very reasonable. Peter worked with me over the phone and got everything setup very quickly. Will be using ps again in the future.
June 24, 2013
Google Public Storage Paul Meola
I am renting a 10' x 30' space with a rollup door to the outside. I am happy with the security at night and service I receive from the front office.