The facility was clean, easy to access, and both check-in and check-out were simple. Justine was especially helpful when I needed to get another storage space at the last minute. She was very communicative, friendly, and always willing to help with anything I needed or any questions I had. Nothing but good things to say about my experience here!
Great experience with so much help from the office staff helping us move in today.
My name is Joe . Or at least that’s what they called me back in the army , lol .
Megan was an AMAZING help. She helped me find the right size unit for my needs . Even my son Joaquin was impressed with Megan’s hospitality , and friendly demeanor. I’ve already recommended this place to 5 of my old veteran friends bexause of how nice she was . My momma, back in the day, always used 2 say the nicer the person , the bigger the hurtin when they go . So I hope y’all hold on to Megan for a long time !!!! God bless
My daughter recommended me this location to store my old family keepsakes that I've run out of room for in my house and I'm so happy I listened! Megan and Josh are always super helpful every time I'm there. The property is so clean too! I know I'll recommend this location to my other family too.
Amazing storage facility with great customer service. Justine and Megan have gone out of their way to help me and my family manage multiple storage units and work with us.
Megan and Justine were super helpful! This was my first time using a storage unit so was a bit nervous but they made my experience amazing. Definitely stop by the office if have any questions, they’re so nice!
Megan is such an incredible property manager and was a pleasure to deal with. Public Storage is very lucky to have as an employee!
Megan was very friendly and accommodating. She was great to deal with.
Megan was so amazing!! She was so kind and helpful and did everything to help out and make my experience so easy, so grateful for such a great local option
Super easy to set up, thanks to Megan, was in and out in less than 30 minutes.
Megan was amazing!! She was extremely helpful and helped answer all of our questions. She took the time to walk through each unit and explain all of the fees and the entire process. I really appreciate all of her help!!
I had a very pleasant, quick and efficient interaction today with Megan! Not only was she good at her job, she was able to get me in and out quickly when I needed multiple transactions to happen. I felt like she cared about me as a person not just a customer, and she was super nice!! Megan deserves 5 stars, a Starbucks and a raise! 🔥
Asked for price temp price discount for 3 months and was instantly provided and given options for afterwards.
I am 70 years old and have dealt with many businesses in my lifetime, but the kindness and professionalism I received from Justine truly stood out. Moving things into storage at my age can be a bit overwhelming, yet she treated me with such patience and respect, making everything much easier for me.
It meant a lot to have someone who not only understood the process but also genuinely cared about helping me. Justine is a credit to Public Storage, and I am very grateful for her assistance.
I had an excellent experience at this Public Storage location thanks to the amazing service I received. Justine went above and beyond to make the whole process smooth and stress-free. She was patient, knowledgeable, and very supportive, answering all my questions and making sure I had everything I needed.
It’s rare to come across someone so genuinely helpful and kind. Justine made me feel confident and well taken care of, and I truly appreciate all her efforts. I would highly recommend this location to anyone looking for storage — the customer service is outstanding!
Highly recommend if you are looking for extra storage! Justine was so friendly and helpful!
I usually don't write reviews, but, I've had nothing but positive experiences with this location. Justine is a fantastic manager, very helpful and attentive to our needs!
Justine is wonderful! Her customer service is awesome & has made my stay very good. I’ll definitely be returning when I need storage.
I had such a great experience at this Public Storage location thanks to Joseph. From the moment I arrived, they were friendly, professional, and went above and beyond to make the process easy. They explained everything clearly, answered all of my questions with patience, and even gave helpful tips for making the most of my storage space. Moving and storing can be stressful, but their positive attitude and attention to detail really made the difference. I left feeling confident and well taken care of, and I would absolutely recommend this location to anyone looking for storage.
Justine went above and beyond helping us resolve and issue with a stuck roll up door (due to the movers’ bad packing). She was responsive and called us regularly with updates and we have access again thanks to her. Great location, very clean and easy to get to.
Great facility - clean and very convenient location. Justine was super helpful and helped me swap units with no fuss
Justine is great to work with...Always helpful and a problem solver!!
Great place to store your stuff! Thomas who works there has a great attitude, very positive. Made this day which was a major chore kinda not so bad.
Had a great experience with Justine! She is such an asset to this company!! She was extremely helpful, knowledgeable and her property is super clean! Every time I see her she has a smile on her face! Storing seemed stressful but after her help I finally feel like I can breathe! Thank you Justine!
Anybody looking for great customer service should call Thomas. Very friendly, very accommodating, and very professional. Enjoyed my first experience with Public Storage because of him. Ron
Thank you, Public Storage, for providing such a convenient way to store our belongings.
A special thanks to Justine —she explained everything clearly, helped us choose exactly what we needed, and gave us great tips on how to transport and store our items properly.
Thanks to her, we are very satisfied with our experience. I’m happy to recommend Public Storage to all my friends!
My dad and now myself have been using this place for decades. They always have everything we need and are very responsive to any questions. Justine is hands down the best property manager I have worked with and could not recommend this place enough for your storage needs!
Came in this morning and I was working with Justine and she was helping me and I got sick in the middle of our conversation I got sick and she went out of her way to help me and feel better and she was super kind and explained what I needed to do. I came back with more questions and she again helped me with so much kindness and turned my day into a good one
Justine is an excellent manager. I was contemplating moving out and she was able to save me $190 so she was able to keep my business. Thank you for all the help!
Make sure to see the manager Justine! She is patient, knowledgeable, and kind. She was so professional and a pleasure to work with! The company is so lucky to have her!
Justine is an excellent employee - supportive, professional, and always ready to answer all questions. She provided us with the necessary assistance, helped us choose the right storage unit, recommended high-quality packing materials, and explained how to pack and organize everything efficiently. I highly recommend her services! We decided to stay with this storage facility solely because of her professionalism and support.
I don’t usually write reviews often, but I absolutely had to let everyone know about how positive of an experience I had while working with Justine. she has the most bubbly personality and was so willing to lend a hand while I was having a difficult day she made it better. I am so grateful for her sparkling personality! Thank you for all your help, Justine!!! You have awesome hair btw!
Justine was very helpful and knowñegable! She helped me out with a tough situation
Justine was amazing! She helped me get into my storage unit in such a timely manner after my keys were stolen and I was so thankful for her assistance.
Justine was such a helpful manager and the property is very well kept and clean! Prices are great and I would refer anyone to them! Thank you public storage and Justine for the kindness and help with my unit!
Justine makes a move so easy. She’s kind and attentive and knowledgeable about the property and what’s best for each renter. Thanks Justine!
I have had a unit here for over a year - the building and surrounding property is always clean. Easy to come and go with several layers of security, giving me peace of mind. Justine in the office is always friendly and ready to help. I recently downsized to a smaller unit. She made the process quick and easy! Very pleasant to work with.
Great affordable storage units that are easily accessible. The team is easy to work with and help you whenever you need it. They are also flexible when it comes to transfers to other units within the facility.
Check them out today!
Justine was terrific…friendly, knowledgeable, and super helpful. Made the process easy and doable. If I was still working, I would try to hire her away.
Staff is very friendly and helpful when needing assistance. Property well kept and quite. Units was clean and had no smells, things like that. Would recommend
Really great service! Justine the manager is very helpful.
Justine was professional in helping me find a storage unit that matched my needs! She searched for the best deal in the local area and although she didn't receive any commission from my rental, she provided very thorough customer service to make sure I was set up and taken care of at another Public Storage location! Thank you Justine!
Justine was super helpful. Great experience, would use again!
Justine was so helpful and made getting into my app super easy! Thank you again for all your help!!
Justine at Public Storage is the best we been at this storage location for over 8 years and by far she is the best manager that has managed this location. She is very friendly and professional and is always keeping the property nice and clean.
Clean, and safe. The property is well kept. The onsight manager is always super friendly and helpful.
The restrooms and storage area is well kept and clean, Justine the manager is friendly and very welcoming, walking around regularly checking the place for trash and greeting customers. Very professional👍.
Had a wonderful customer experience with Delasia at the Solana Beach location. She had a super helpful and cheery attitude from the moment I stepped in the store. I brought to her my challenge and she was quick on her feet with problem solving skills. And she cared to help solve the problem, which seems like a quality that is lost in customer service. All equates to a happy and satisfied customer!
Justine keeps the place extremely clean and has wonderfully customer service ! The location is clean and well kept by the manger! My family loves the service provided! Thank you for everything !
This location is always very clean and well kept by Justine the manager! She really is amazing! The restrooms are always clean, as well as the area feels very safe to go to your storage, especially being a woman that’s extremely important to me. The carts are a very nice added extra to help lugging around the bigger items. Definitely recommend!!
Justine was super helpful and friendly! I had a question and she looked into it and got back to me super fast. Great customer service!
Excellent personal skills and customer service! I know my items are safe and secure as a customer!
I came by the office this weekend and i have to hand it to Justine. The office was pretty busy and Justine had us all taken care of in a timely manner and with such a positive attitude which i appreciate every time i stop by!
Justine is always a pleasure to work with! She has helped me and my family with our moving needs and goes above and beyond each time. The property is always well kept and the service is unmatched!
Justine was super helpful finding us a storage unit that fit our needs!
Justine was the best representative for public storage I have ever default with. She was very understanding of my situation. She handled it amazing, because lets say i was very frustrated. I recommend this location to all who are looking in this area. she was very knowledgeable about everything. Made my experience there great. Thank you so much! I will definitely drop you some flowers one of these days.🌻
I received the best customer service from Stephanie, she went beyond and above with her professionalism and patience, and a grand smile to boot!!!
Justine was so awesome! She helped me so much with my storage unit! 12/10!
Justine was really helpful with our moving arrangements.
Employee was very kind and helpful. Fast and efficient Would recommend this location to my friends and family
Justine is a joy to see every time my family stops by the Solana Beach Public Storage. She is always sure to greet us and has helped us anytime we have questions. She even showed me how to access the gates through an app on my phone! Convenient location that has undergone some improvements recently that make it a pleasant experience. Thank you Justine for all the help!
Great service overall from Justine! She helped me with everything I needed from start to finish. Property is clean and easy process to get a storage unit. Will recommend to all my friends in the area. Make sure to ask for the manager Justine when you stop by.
This location is very clean and well kept by Justine! Every time I see her she’s working hard with a smile on her face. The location is very safe and secure and every time I visit my unit the location is clean
I needed storage and came by the solana beach location and was greeted by Justine with a smile on her face and ready to go above and beyond for me! The process was fast and easy and Justine got me the perfect space! Definitely recommended Justine!
Justine at the solana beach location is the best of the best in the self storage industry! She’s always friendly and has outstanding customer service!