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Address

190 10th Street
San Francisco, CA 94103
0.47 miles away

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

415-523-7806

415-523-7806

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

415-523-7806

415-523-7806

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    3'x4'
    Online only price
    $ 44/mo
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    50% off first month rent
    Small 3'x4'
    • Locker
    • Upstairs/elevator
    $ 44/mo $59
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    4'x5'
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    $ 66/mo
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    Small 4'x5'
    • Upstairs/elevator
    $ 66/mo $88
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    5'x5'
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    $ 70/mo
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    Small 5'x5'
    • Upstairs/elevator
    $ 70/mo $93
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    Hurry!
    Limited availability

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    4'x5'
    Online only price
    $ 70/mo
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    50% off first month rent
    Small 4'x5'
    • Locker
    • Downstairs/elevator
    $ 70/mo $93
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    5'x7'
    Online only price
    $ 72/mo
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    Small 5'x7'
    • Downstairs/elevator
    $ 72/mo $96
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  • Save Impression

    5'x10'
    Online only price
    $ 105/mo
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    Small 5'x10'
    • Upstairs/elevator
    $ 105/mo $140
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    5'x10'
    Online only price
    $ 115/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Downstairs/elevator
    $ 115/mo $154
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    $1 first month rent

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    5'x12'
    Online only price
    $ 125/mo
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    Small 5'x12'
    • Upstairs/elevator
    $ 125/mo $167
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    5'x15'
    Online only price
    $ 136/mo
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    Medium 5'x15'
    • Downstairs/elevator
    $ 136/mo $181
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    7.5'x10'
    Online only price
    $ 160/mo
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    Medium 7.5'x10'
    • Upstairs/elevator
    $ 160/mo $213
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    1 unit left!
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    10'x10'
    Online only price
    $ 192/mo
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    Medium 10'x10'
    • Downstairs/elevator
    $ 192/mo $256
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    10'x10'
    Online only price
    $ 235/mo
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    Medium 10'x10'
    • Upstairs/elevator
    $ 235/mo $313
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    10'x10'
    Online only price
    $ 251/mo
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    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 251/mo $335
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    9'x18'
    Online only price
    $ 276/mo
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    Large 9'x18'
    • Downstairs/elevator
    $ 276/mo $368
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    10'x18'
    Online only price
    $ 302/mo
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    Large 10'x18'
    • Inside unit
    • 1st Floor
    $ 302/mo $403
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South of Market Storage Units Near Van Ness Ave.

This South of Market Public Storage is a convenient storage facility offering an assortment of self storage options to customers near downtown San Francisco.
This property sits in the heart of the SoMa area on 10th Street between Howard Street and Mission Street, a short distance from Highway 101, Interstate 80 or Market Street.
Inside this facility, customers will find indoor storage units in a handful of different sizes, perfect to match nearly any size storage load.
A 5x5 storage unit is a great place to stash workout gear, some old electronics or just a couple of boxes of books taking up space in a townhome near Mission Bay.
Small businesses clamoring for more space in the Civic Center area or in the Fillmore District will love the option of renting a 10x10 storage unit to help declutter a crowded office.
New to the city or relocated for work and still waiting to find a new home? A 10x20 storage unit provides enough space to store everything that belongs in several bedrooms, the dining room, kitchen and living room.
The property manager at this location lives on site and inside the rental office, customers can also buy packing supplies for added convenience.
Life gets busy in the downtown area. The last thing people have time to do is worry about finding extra space. That's why Public Storage is here to help, open 7 days a week, throughout the year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 248)

August 30, 2023
Google Public Storage SALIH
August 14, 2023
Google Public Storage Brian Sheppard
Great place to rent from. The staff are amazing.
July 13, 2023
Google Public Storage John Moye
Best rates I have found so far.
June 9, 2023
Google Public Storage Sparsh Agarwal
Michael at the location is very helpful and responsive to requests. The app and online websites are very bad which make it very hard to reach the property manager.
March 26, 2023
Google Public Storage Tree Thibodeaux
March 3, 2023
Google Public Storage John Larson
I changed storage units and they created a phony payment which they are threatening to turn over to collections. I have been unable to talk to a human being.
February 17, 2023
Google Public Storage Artus David
Marcus was a very good help when i arrived and mr cheng the manager was just as awesome!! Would recommend this place :)
February 8, 2023
Google Public Storage sedrick Vanisi
January 9, 2023
Google Public Storage Larry DiMare
Good location in Soma. Great introductory pricing but the prices go up quickly. Hard to find on sight staffing.
December 26, 2022
Google Public Storage LoVe M.
October 26, 2022
Google Public Storage john smith
impossible to reach anyone at this location. i call and call during business hours, leave messages, they never answer the phone and they never call me back
August 24, 2022
Google Public Storage Craig Brown
used the place for years. exemplary service all the time. convenient. would recommend.
August 21, 2022
Google Public Storage Sandra Bacon
August 14, 2022
Google Public Storage DAVID BAILEY
August 4, 2022
Google Public Storage Anthony Alyssa
Love it it's quiet .also front desk guys are great
June 23, 2022
Google Public Storage Milena Langbaum
June 16, 2022
Google Public Storage Chris Maltby
I've used this facility for about 12 years and, asi it's always worked well for me. The location is really convenient. In an ideal world, the access hours would be longer and there would be more parking places, but neither of these is a dealbreaking problem.
May 22, 2022
Google Public Storage choi wong
April 26, 2022
Google Public Storage Skirrt Mainey
What a joke. Worst storage in town. Price. Layout. Staff and hours.
March 16, 2022
Google Public Storage Sara Li
Had a great check-in experience with Eric. He was friendly and professional and the process went smoothly.
January 26, 2022
Google Public Storage Torshema Richardson
December 23, 2021
Google Public Storage FIVEOH PRODUCTIONZ
December 17, 2021
Google Public Storage ismael gonzalez
What can I say when you need to store your stuff that's the place
December 15, 2021
Google Public Storage Orlando Rodriguez
December 15, 2021
Google Public Storage Caretha's CRS3
Great! Storage to storage all your whatever you need. Your choices of needed sizes and great $1 start discounts. Easy tools to carry your storage and gated safe security.
December 14, 2021
Google Public Storage Robert “Kc the kid 1111” Tucker
Don't go here. Read the fine print and don't expect them to do what they say.
December 9, 2021
Google Public Storage Orlando Rodríguez
November 22, 2021
Google Public Storage Peter Reiseman
Eric was a huge help. Thanks a ton for everything. He showed me where my locker was and how to use the lock assigned.
November 22, 2021
Google Public Storage Holly O'Driscoll
Eric was super cool and helpful. Wish I could rate 10 stars!
November 1, 2021
Google Public Storage Alma Martinez
Latasha is super friendly and make my experience at public storage a great one! Will definitely pick this location for any future storage needs! Thank you again, Latasha
October 29, 2021
Google Public Storage Old email matthews
October 27, 2021
Google Public Storage Chad Ferguson
My storage space.
October 26, 2021
Google Public Storage Lloyd Haymer
Very Secure and Clean.
September 27, 2021
Google Public Storage BLANCADORIS LINARESPHOMMACHANH
Got a Space there this month
September 5, 2021
Google Public Storage Johnny Berryman
July 9, 2021
Google Public Storage Robert Stewart
Only real drawback is the early closing times 6:00 M-F 5:00 S+S
June 23, 2021
Google Public Storage Zac Wollons
Marcus was awesome. Helped me out with getting the storage I needed and was super helpful. Thanks!
June 6, 2021
Google Public Storage Jorge Antonio Perez
June 3, 2021
Google Public Storage Dima K
Updating my review - wow these guys are scam artists. They'll increase prices on you without telling you and then hang up on you when you call to ask why. If you find a cheaper rate online they simply don't care. Move in was easy but a couple months in its clear that these guys are as shady as it gets. Avoid at all costs.
May 23, 2021
Google Public Storage Sevajana Wolfe
Public Storage on 10th St. in San Francisco has effectively and essentially meet me at the place of everyone of my needs every time one arose. The facility managers Marcus and Mike you’re always kind and gracious. They are always thorough and efficient in their duties and customer service. They are aware that life has challenges And when met with a dilemma, they work together with you with the goal of protecting you must precious and valuable possessions. Property stored with public Storage is accessible and readily available to access with convenient building hour in an extra layer of security provided do the use of access codes for not just the entrance gate with the elevator as well. Public Storage and 10th St. leave me feeling as if my belongings or stored at a family member’s house. Mike and Marcus at Public Storage on 10th St. in San Francisco with kindness and compassion, make you feel like family.
May 4, 2021
Google Public Storage Felix Smith
They were friendly to me during a hard time in my life, and were more than understanding
April 18, 2021
Google Public Storage Charlene Ward
March 26, 2021
Google Public Storage LaMargo Brown
February 8, 2021
Google Public Storage Skyler johnson
Good place and kinda safe
February 8, 2021
Google Public Storage Daniel Ricciardelli
Stopped by Public Storage yesterday with a house's worth of stuff and had a smooth experience. Buddy was incredibly helpful in setting us up with unit and dolly for our stuff, and gave us guidance so we wouldn't damage our U-Haul :)
January 2, 2021
Google Public Storage Nate Spielman
These guys are great! I kept my stuff here for a year and the service was always on point. Shouts out to Eric especially for the exceptional service. He not only was super helpful for me, but also at least 10 other individuals who came in today while I was loading up.
December 28, 2020
Google Public Storage GreenTekHaus
It was clean, and the gatekeeper was very nice. Just only very small car access with only one way in or out made it a little tough. Other than that, it was nice.
December 19, 2020
Google Public Storage John Allarex Moreno
Eric was a great help today. I appreciate his help. Awesome.
December 18, 2020
Google Public Storage Austin Kelso
Eric was an amazing help today! You rock Eric!
December 15, 2020
Google Public Storage John Geraci
Smallest storage unit yet paying to much. Rude employees also.
December 12, 2020
Google Public Storage Ash K
Great experience. Eric was very helpful with my move out and helped me manage the move out process remotely. Thank you Eric!!!
December 5, 2020
Google Public Storage Alex Terwilliger
Eric was awesome and so helpful!
December 5, 2020
Google Public Storage Reid Bartlett
Eric was awesome, really appreciate his help. Definitely went above and beyond
December 5, 2020
Google Public Storage Lorin Bartlett
Easy, convenient and the staff (Eric) were super helpful
October 30, 2020
Google Public Storage Ethan Pak
Eric was EXTREMELY helpful finding a larger storage space than originally reserved. He went out of his way to ensure the space I required was available. Without his assistance, I would’ve been stressed out. He deserves a promo/raise!👍🏽
October 22, 2020
Google Public Storage Emily Maubach
The team at this Public Storage location go absolutely above and beyond for their customers. We had a very complex storage unit issue arise, and Yeppo worked with us to solve the issue quickly and reasonably. This kind of customer care is incredibly rare, and in a time when this storage facility is extremely strapped and busy, it's a huge feat that they're able and willing to continue to focus on quality service. BIG thank you to Yeppo and the team for their help over the past month, and for their continued strides in excellent service and kindness. Highly recommend!
October 21, 2020
Google Public Storage Matthew Jones
This is the best storage experience I’ve had. The employees were incredibly helpful while I had to deal with some issues on my end and put their full concentration into helping me get my belongings out of my locker. I hope management reads these reviews and gives Yeppo, Michael, and Marcus a nice holiday bonus and a raise!
September 29, 2020
Google Public Storage Joe Wallace
Marcus was very helpful
September 29, 2020
Google Public Storage David Rodge
Marcus was a great help and knowledgeable of the property.
September 26, 2020
Google Public Storage Mecca Abdullah
Eric was a great help and assisted me when I was having trouble with my storage
September 23, 2020
Google Public Storage David Manrique
Awesome staff!
September 12, 2020
Google Public Storage Timothy Dang
I dropped by Public Storage today to buy supplies as I will be moving very soon. Eric was a fantastic help and gave great customer service as I was looking for boxes bigger than the ones they had on display up front so he went to the back to find me xl size boxes. He also was extremely informative when I asked him questions regarding the mattress cover and the tape gun. Would recommend asking for him if you ever drop by the place!
August 27, 2020
Google Public Storage James Lawson
they ripped my stuff and put me in default after 31 days and said I was 2 months behind and took all my things then put a lock on my door 31 days called that two months 0 they're thieves
August 18, 2020
Google Public Storage MacKenzie Meldrum
🤪
August 9, 2020
Google Public Storage Deborah James
Good Customer Service
August 4, 2020
Google Public Storage Leon Sweeting
July 23, 2020
Google Public Storage tracy
I Love this place! The staff are super helpful, friendly and very professional. . They care about the security of your belongings and do what it takes to ensure your property is safe . I highly recommend Public Storage!
July 2, 2020
Google Public Storage Yeyo Folife
No parking outside, inside 4 stalls.
June 12, 2020
Google Public Storage Robert Kurz III
Very smooth and easy process
May 26, 2020
Google Public Storage Matthew Nielsen
Lots of homeless encampments outside. To the management: please help report these encampments to SF 311 so these people can get the services they need and not disrupt the lives of the nearby community. Thanks.
April 1, 2020
Google Public Storage Steve Bice
Marcus and Michael are great! I'd never used self storage before, and they answered all my simple questions, and were VERY helpful! The place is clean, easy to access, not too busy, and no nonsense. Really great experience thanks to the excellent staff!
March 22, 2020
Google Public Storage Shay R Masten
March 12, 2020
Google Public Storage MC Diaz (Moses)
Staff is cool.. Didn't bother me and let me do what i needed to do.
March 9, 2020
Google Public Storage LA THA PRINCE
Hhhh
March 6, 2020
Google Public Storage Brad Lai
March 6, 2020
Google Public Storage S L B
AWESOMESUACE
March 2, 2020
Google Public Storage Joseph Gordon
February 29, 2020
Google Public Storage james smith
Michael and Marcus are always helpful great service guys
February 12, 2020
Google Public Storage Alex Ortiz
Would rate negative stars if I could because this place IS HORRIBLE. I had booked a unit here and had called them 3 times to let them know that when I arrived for the first time, it would be with movers and a truck holding my one bedroom belongings. Michael and Sully (the manager of this branch, but not sure this is his name as the voicemails always sounded garbled) assured me this would be fine and asked for a time I would be there. I let them know I would be there at a specific time, but on the day I showed up at that time, no one was there. I pay the movers by the hour, so you can imagine how hopeless, stressed, and angry I was that no one was there when they said they would be. I looked to find any kind of email, phone number, left messages, and did anything I could to try and find a human being there at the facility, but nothing worked. After 45 min, I threw in the towel and called a different nearby storage facility (Security Storage) to reserve an unfortunately smaller and more expensive unit because this Public Storage had failed me. I ultimately ended up at the Public Storage on Van Ness where there were people actually working there. Al helped me out and sorted this whole mess for me, but I had to pay the movers an additional $150 for the hour that 190 10th street Public Storage made me burn trying to locate a human being. It's hard not to cuss this location out in this review, but all I can say is stay away from this place. Not reliable, not a safe location, and extremely unhelpful. I left a message that day on the 10th street message machine and STILL haven't heard back from either Michael or Sully. Bad service all around.
February 4, 2020
Google Public Storage Kyle Hill
Marcus was amazing and extremely helpful... He made the whole process a piece of cake. If you get the chance to have him help you you’re in great hands.
February 2, 2020
Google Public Storage Wanda Berger
My best friend got à locker here. We went there yesterday and found her locker was full of mice. That's right mice. There were droppings everywhere. So if you get locker here,don't get it underground.
January 9, 2020
Google Public Storage Zachary Morkal
Respectful, helpful
December 30, 2019
Google Public Storage Hashem Khadra
Good place and helpful staff they needed at least one more the guy was working very hard and professional but he can't be at every level of the building and u have people in and out and they close for lunch which can be solved with extra employee
December 16, 2019
Google Public Storage Bill Masone
I have been a customer for about 3 years now. The manager Michael and Marcus are very professional, friendly and understanding. The other staff are great as well. The location is great and easily accessible. I have no issues here!
December 13, 2019
Google Public Storage Brent Kamrath
Had a friend keeping stuff here.
December 12, 2019
Google Public Storage Sarah Robinson
Salih was super helpful!
November 23, 2019
Google Public Storage jack walker
November 18, 2019
Google Public Storage Shelby Wildeman
. Place is always clean. And the staff is very friendly and helpful..
November 12, 2019
Google Public Storage Wanda Berger
Staff is knowledgeable and courteous. There is plenty of inside parking at this locale but only one designated handicao spot.
November 4, 2019
Google Public Storage simo strou
November 3, 2019
Google Public Storage Edgar Flores
November 2, 2019
Google Public Storage R L
October 31, 2019
Google Public Storage pegene herndon
Easy rental process and great customer service
October 30, 2019
Google Public Storage Ben Duque
Michael was awesome he was very helpful with my storage needs
October 21, 2019
Google Public Storage Cheyenne Maples
Michael and Marcus are a great team who will help you with every kind of storage needs!
October 20, 2019
Google Public Storage Laurence Lim
Salih was helpful and informative.
October 17, 2019
Google Public Storage Matthew Rancatore
Great service! Clean, quick and easy.
September 28, 2019
Google Public Storage Jackie York
Mike and Marcus are great thanks guys
September 28, 2019
Google Public Storage my slapz Love
September 17, 2019
Google Public Storage Marisa Garcia
I love this facility I recommend this place for storing your goods nice clean and great managing
September 17, 2019
Google Public Storage Henry Martinez
Staff was awesome!
September 7, 2019
Google Public Storage Francisco Gabitan
Michael and Marcus were amazing. Really appreciated their help!
August 31, 2019
Google Public Storage LIBERTY WELLS
Best customer service. Always clean and safe. Mike does a great job. He is the best.
August 30, 2019
Google Public Storage Charisse Balance
Quick , easy , efficient - thank you Marcus and Michael 👍🏽
August 29, 2019
Google Public Storage Felipe Estevez
Incame in to buy packing supplies and I got very good help from Eric and Mike. I would recommend to go straight to them when needed help. Good customer service!
August 21, 2019
Google Public Storage Marlon Robinson
August 15, 2019
Google Public Storage Angel Lugo
Why not
August 14, 2019
Google Public Storage Laura Milvy
I went there for the first time to pick something up. When I left I went to backup out the entrance (after the car behind me did) and even though there were at least two workers sitting in the office which has windows looking out over the entrance. Neither of them came out to tell me that's not how you exit and after the other car left, I tried to do the same. The automatic gate slammed into the back of my car. Part of the back of my car popped off and it is totally scratched up. THAT is when the workers came out, took a photo of my license and said I would receive a bill for their gate. (Wonderful customer service) With customer's coming in and out all day, why is there no sensor on their gate. I even have one on my garage and I am not a business.
August 12, 2019
Google Public Storage Lilly Evans
Michael and Marcus were extremely helpful and had great customer service. Would 100% recommend using this Public Storage site.
August 7, 2019
Google Public Storage joel merchan
Marcus and Michael were very direct, efficient and informative. They can tell you all that there is to know about the place. Satisfied customer!
July 30, 2019
Google Public Storage Bjorn Bjornsson
Michael and Marcus were great! Friendly and helpful
July 30, 2019
Google Public Storage E :
Very well kept and maintained property. Michael and his whole staff at PS 10th Street go above and beyond, always. Thank you.
July 29, 2019
Google Public Storage Tanashia Lynch
Michael and Marcus we’re amazing , i finished my move out quick and efficiently . Will be back
July 24, 2019
Google Public Storage Kinky Crystal
July 23, 2019
Google Public Storage Kate Mcelfresh
Michael and Marcus were extremely helpful and quick as my movers were here at the same time. Very friendly staff and great communication.
July 22, 2019
Public Storage Nathaniel James
Can I see from my device The storage cameras
July 16, 2019
Google Public Storage Liz Thompson
Great people, great place. Thanks Mike.
June 25, 2019
Google Public Storage J. M.W
The staff here are very difficult to deal with and are quick to call the cops on people. Def drinkin haterade at this location!!
June 20, 2019
Google Public Storage Luke Bycroft
June 19, 2019
Google Public Storage James Everhart
The attendant was helpful and courteous and the facilities was clean.
June 17, 2019
Google Public Storage Boutique Couture sf
June 12, 2019
Google Public Storage Spenser Hudson
Facility is kept clean michal and marcus does a great job thanks guys
May 31, 2019
Google Public Storage crz snow
May 24, 2019
Google Public Storage Kirk Aplir
Great location great staff thanks public storage
May 24, 2019
Google Public Storage alex chippino
great location decent prices awesome employees
May 21, 2019
Google Public Storage Ted Geriomas
Staff are delightful to deal with clean property
April 22, 2019
Google Public Storage Luis Coronado
April 16, 2019
Google Public Storage marco maestrini
Michael is great manager very clean facility awesome job guys
April 3, 2019
Google Public Storage Scott C. Smith
Rochelle was awesome, smart and friendly!
March 30, 2019
Google Public Storage Lacey Williams
Our unit was broken into and they did absolutely nothing about it. Apparently my unit is in a blind spot for the camera. How secure can a place be if some units are not protected?
March 29, 2019
Google Public Storage rudha kerr
Provided good service and efficiently assisted me with my storage needs.
February 27, 2019
Google Public Storage PIETER KOOLHOVEN
February 25, 2019
Google Public Storage David Evans
Bobby was amazingly helpful despite problems we had calculating our space needs!
January 29, 2019
Google Public Storage Lance McCurdy
Located in a good safe spot for your belongings while storing them? Monthly rates are affordable and people who own it are friendly. They do a good job of keeping it place clean.
January 12, 2019
Google Public Storage Timothy White
Pretty standard for a public storage. The exit gate frequently doesn't seem to work and there aren't many parking spaces. The employees are just okay not too helpful but not too obtrusive. Nothing special, but hey it is storage, what do you expect.
December 13, 2018
Google Public Storage Stephen Gonzalez (Angel)
November 15, 2018
Google Public Storage Daniel Figueroa
Dont bother with this place. It never opens on time, and the staff always have some type of attitude like they really hate to work here. Save time and money by going somewhere else.
November 12, 2018
Google Public Storage Sandra Breyette
Bobby got me in and out i would recommend public storage..thank you
November 12, 2018
Google Public Storage Ngoc Doan
Bobby was very helpful and got me what I needed.
October 29, 2018
Google Public Storage Jeremy Gurganus
Bobby was very helpful
September 30, 2018
Google Public Storage QIONGYONG Lin
Very nice staff and service, thank you very much for the help they provided.
September 30, 2018
Google Public Storage Demetrius Spearman
Place is really clean and organized.the staff is very friendly.
September 20, 2018
Google Public Storage M
September 2, 2018
Google Public Storage Kaitlyn Pena
They have a great Labor Day sale going on and we were able to get a well-priced storage unit right away. Bobby, who was working in the office, was very helpful and answered all our questions. Easy in and out.
August 3, 2018
Google Public Storage Tadesse Eshetu
Excellent customer service
July 31, 2018
Google Public Storage Kai
I'm a new customer here and the service has been good. They have a pretty good rate considering the location and in comparison to there competitors price. Friendly service is always a good thing!
July 30, 2018
Google Public Storage john dunlap
July 30, 2018
Google Public Storage Randy
June 22, 2018
Google Public Storage E R
Storage facility that's well lit and clean. Hours posted doesn't mean that someone will be in the office as I have gone to the facility but couldn't enter because no one was in the office and the gate was inaccessible. Rates are a bit high for a small 5×4 unit and someone broke the lock on my unit. Insurance is strongly encouraged or you'll be SOL. Due to a lot of homeless people utilizing the facilities, you may see a good bit of people in and out often but other than a broken lock (haven't checked everything in my unit just replaced the lock), I haven't had any issues.
June 16, 2018
Google Public Storage Momo Washington
June 15, 2018
Google Public Storage Brittany Miller
June 10, 2018
Google Public Storage Wendy Leigh
June 9, 2018
Google Public Storage Rae Reynolds
when I arrived in,San Francisco storage was a nightmare wow not any more at public storage I have found a place where I get treated like a person I find myself laughing with the counter people when I leave it always feeling so satisfied know my items are safe and feeling good inside what a place I would like to thank public storage for all the good they do
June 7, 2018
Google Public Storage Niya Uballe
Ergh
June 4, 2018
Google Public Storage Lizza
May 30, 2018
Google Public Storage Rochean Eastland
Mike the property manager is great and the property is we'll maintain.
April 11, 2018
Google Public Storage Hal DuBiel
April 4, 2018
Google Public Storage David Hunt
April 3, 2018
Google Public Storage Dave Hunt
March 29, 2018
Google Public Storage Jim Geracimos
Mike and staff was always great.
March 29, 2018
Google Public Storage George Greene
Michael, the property manager, has been a great asset for Public Storage. He is Very! Professional! Hard Working, & very courteous!
February 25, 2018
Google Public Storage Adam Mack
Bobby was good
February 24, 2018
Google Public Storage robert jones
Michael and Bobby was very helpful they explained every detail well I would recommend there service....
January 25, 2018
Google Public Storage Jasmine H
They raised the price every 3 months. Then one time they had the office in one of the Storage's. Then there was construction. Really weird upset they raised the price
January 17, 2018
Google Public Storage Rochean SR eastland
January 13, 2018
Google Public Storage Dustin M.
December 24, 2017
Google Public Storage Lita
Great customer service
December 21, 2017
Google Public Storage ERIC SWENSON
On the low end of the spectrum
December 21, 2017
Google Public Storage Jay Lee
好地方
December 16, 2017
Google Public Storage Jonathan Cagadas
Bobby and Mike was very helpful
November 26, 2017
Google Public Storage Shane Alan
November 22, 2017
Google Public Storage William Masone
I have been a customer here for several months the staff are all Pleasant and the resident manager Mike is very helpful and understanding the only problem I have is that there is only elevator access to the basement storage area it would be nice if the staircase were made accessible to the basement for quick trips in and out when you don't need the elevator other than that I would recommend this facility to others and plan to be a customer here for sometime in the future as I have never had a problem with security or the safety of my belongings
October 27, 2017
Google Public Storage GENE SHREWSBERY
Marie and Ana are great
October 14, 2017
Google Public Storage kalemachos kal
Mike the storage manager is an outstanding professional. He walked me through the facility and help me find the right storage unit. Mike is very courteous and cares about his clients.
October 14, 2017
Google Public Storage Katie Robinson
October 3, 2017
Google Public Storage Michael Hicks
September 30, 2017
Google Public Storage Steven Manuatu
September 7, 2017
Google Public Storage Global Express
Marie very wonderful!
September 5, 2017
Google Public Storage Joh-Na Jones
August 19, 2017
Google Public Storage TIMOTHY ANDREWS
August 10, 2017
Google Public Storage Halo Stone
Units are constantly being broken into by local druggies
August 2, 2017
Google Public Storage Jason Lionetti
July 19, 2017
Google Public Storage Andrey Libov
June 25, 2017
Google Public Storage Dennis Reyes
Highly approchable. Well informed of building info and work details.. just seen with My eyes .. the agent speaking with his both at the sametime providing a customer with 1st aid.. i though that was a amazing effort on both ends.. Michael provided excellent customer service aswell and help out other customers with a timely matter. Not to mention there was broken glass by my tire. Michael also removed that debriss so my tires wont get deflated. Thank you very much michael..
June 1, 2017
Google Public Storage K Kpaka
Ttc
May 20, 2017
Google Public Storage Robyn
Nice facility, small, and very limited hours.
May 17, 2017
Google Public Storage Minnie Mintzu
The service is really good :)
April 25, 2017
Google Public Storage Young Cali
Michael does a great job here
March 31, 2017
Google Public Storage Kris Sanchez
Great staff, Horrible Access Hours. The people that work here are wonderfully helpful and friendly. The facility had the best prices in the city. The storage units could use a light or at least an outlet for one but that it not always a concern. The access hours are horrible. The gate is only open from 9:30 6:00. That makes it difficult, if not impossible, to go before or after work usually. Being able to only go on weekends was a complete deal breaker for me. Otherwise this is the best storage place I have ever dealt with.
March 27, 2017
Public Storage Theresa Mejia
I had been a customer since forever. After so many years, they called to tell me that it appeared my lock had been changed. I went to check and yes, it had been changed. I had to pay $20 for a new lock. The thief took everything that was of value... totally appears to be an inside job, as everything that was left was left very neatly. Don't trust this location!!!
March 25, 2017
Google Public Storage Nicko Dillon
Attentive staff great customer service
March 22, 2017
Google Public Storage Shondi Lottie
Its a great price.
February 26, 2017
Google Public Storage Gheorghe Tarlev
Kinda expensive and the elevators never work
February 23, 2017
Google Public Storage Kitty Kat
I love the staff here they are pretty warm and professional. I like how they keep the environment up. It's pretty decent.
February 7, 2017
Google Public Storage Muhammad Usman
This place look like a disaster. Homeless people are in that place 24/7. People are smoking week and getting shots. When I came my lock was a little broken it seem like someone was trying to break in and get my stuff. Go somewhere safe. Not a good location I'm not going back there again.
November 20, 2016
Google Public Storage Matt Accolla
On a one way street, only a few parking spots, poor service, very expensive with rates that seemed to raise every 8 months or so.
November 9, 2016
Google Public Storage chaosfury 2016
October 5, 2016
Google Public Storage YU ZHAO
September 24, 2016
Google Public Storage Weslee Johnston
I went in to this place yesterday to see if they have a drive in storage box but unfortunately they don't. I'd love to be in this area because I work half a block. The asian or latino guy (Not sure) employee was nice enough to show me some units. I will rent here if my movers will be able to figure out how to move in using a small truck.
August 6, 2016
Google Public Storage Jennifer Coram
It could be better
August 2, 2016
Google Public Storage Dontae Finney
May 16, 2016
Google Public Storage Russell D
April 30, 2016
Google Public Storage Mike Rabb
Rented at this location a couple of months ago the manager Michael is real friendly and tends to all customers professionally this is how service should be the property is a little out dated but the service I get is excellentand would recommend any to store here
April 24, 2016
Google Public Storage Rodrigo Rogelio
The storage area seems old and in the middle of Tenderloin area. It is pretty near to where I live but they don't have AC in their lockers. I was referred to check one of their branches in South Van Ness.
April 3, 2016
Public Storage Angelique Marquez
I am so unhappy with this. Public Storage first,It's in the ghetto. Then feels like,I'm in the movie Hostle! Think spelled it wrong? Lmao
March 28, 2016
Google Public Storage Antaneza Brooks
NICOLE IS FANTASTIC! GREAT CUSTOMER SERVICE. GREAT PERSONALITY. JUST A PERSON WHO DID HER JOB AND MADE ME LAUGH AT THE SAME TIME.
February 1, 2016
Google Public Storage Samuel Brewczynski
Helpful staff and the first month is a dollar (plus taxes) with no long-term contract. Bring a lock, or else you'll end up buying one of theirs.
January 26, 2016
Google Public Storage Jessica Porter
Nicole has great customer service.
January 22, 2016
Google Public Storage Sarah Budriunas
Nicole is fantastic. She'll take amazing care of you.
January 21, 2016
Google Public Storage Corey Lafayette
I love the staff there . It's a young blk lady Bunche name Nicole that works on Thursday and Friday's excellent customer service skills. In a world now with customer service is a thing of the past this young lady needs to teach classes on it.
January 11, 2016
Google Public Storage Phill T
Went in today to buy a few boxes. Nicole had a line of customers (about 5) in front of her, Nicole was great she was able to answer all questions in a timely manner. Nicole was able to accept payments and ring my boxes up all in 5mins Great job!!!! Very impressive!!!!!!!
January 10, 2016
Google Public Storage Jonathan Replogle
January 1, 2016
Google Public Storage Allen Perdue
The people are always very friendly.
December 31, 2015
Google Public Storage Walter Read
Went to pay my bill @ this location Nicole was great , she has great customer service. Nicole was also able to handle multiple people. Great location to store your item. Safe and watched over.
November 18, 2015
Google Public Storage Sai Prashanth
We had an amazing experience at this location and will recommend it to anyone! The staff are extremely cooperative and super easy to work with. They are flexible and take the extra step to make things easy. I am glad we chose this location.
November 13, 2015
Google Public Storage charle joung
Nicole was great!!! and friendly and fun
August 31, 2015
Google Public Storage Ernest Whiting
Theresa was wonderful and very helpful! Also, she expeditiously processed my paper work.
August 29, 2015
Google Public Storage Robert Obrien
Clean place an the manager Michael is very kind. Had a problem with my lock and he fixed it.
May 26, 2015
Google Public Storage Paul millet
Michael guided me through the whole leasing process, answering all my questions and more. Thanks to Michael I am confident that my stuff is safe in his establishment, and I understand all the fees and contract I signed.
March 16, 2015
Google Public Storage Ayhenz Laquindanum (bhielovesme)
Very great serve by the store manager "nicole" thank you very much...
February 24, 2015
Google Public Storage Melissa Alex Medel
My wife and i are very pleased with Lj professionalism for her continued customer satisfaction is making ourselfs utilizing the storage space. Because of Lj we will continue to maintain our commitment to store here...... And thank you.......
February 21, 2015
Google Public Storage Steven Peterson
Wanda was incredibly helpful! She showed me several different sizes of storage units and walked me through all the different types of packing materials I would need to transport my stuff to the storage facility. Moving is stressful, but this definitely made things a little less anxiety-inducing for me. :)
February 21, 2015
Google Public Storage Graham Harbison
Wanda is super helpful and informative.
January 29, 2015
Google Public Storage Richard Kubo
I came in to buy boxes and was greeted by a very nice employee who was knowledgeable about prices and savings. Thank you LJ. I recommend Public Storage on 10th St for all your merchandise needs.
October 23, 2014
Google Public Storage Paul Nathan
Ai'ana was amazing. Helpful and on it.
October 14, 2014
Google Public Storage Babar Hamirani
Good customer service. Clean and secure. Excellent staff and helpful. Been a customer here since 2008! Stacy, the location manger has been great to work with. Keep up the good work.
October 10, 2014
Google Public Storage Scott A.
I have been renting a space at this storage fascillity for over a year now and have always found Stacy to be not only courteous and engaging but also efficient and helpful with any questions or issues which I may have. Every month when I go in to pay my bill, I can count on being consistently greeted by her friendly disposition and dealt with in a professional manner. The only thing that ever changes is her creative choice of hair color and styles! She is probably the biggest asset which this Public Storage company has to offer.
July 17, 2014
Google Public Storage Manar Ghassib
Dominique is the best employee they have there always having a great attitude and very helpful
June 28, 2014
Public Storage Frank Hernandez
May 21, 2014
Google Public Storage Rodney Fultz
The girls anne-Marie and Stacy have been over-the-top helpful very nice, it's a pleasure when I see them here and also the girls that you have filling in I've been nothing but nice to be too I'm not sure what the names are. But above and beyond Stacy and Anne-Marie I have to say this but I feel I can call them friends. Even suggested a restaurant for moms day, thanks again girls!! It's refreshing in this day and age where customer service, good customer service is a dying art. It's nice to know some people just give it naturally
April 12, 2014
Google Public Storage Christopher Paguio
Just signed up for storage the other day and had a wonderful introductory tour with Ann-Marie. She was informative, welcoming, and funny. She answered all my questions promptly and with confidence and genuinely cared about the quality of service–sharing tips wherever she saw fit. Glad to have gotten storage here!
March 21, 2014
Google Public Storage Cecily Banks
Tangie was very helpful and pleasant! I guys rock!
March 21, 2014
Google Public Storage Ryan Medeirosman
I guess there used to be a problem with customer service at this location, but the girl they had at the desk today, Tangie, was simply fantastic. She was attentive, kind and helpful. Obtaining the unit did take longer than I'd hoped, and they couldn't provide me their lowest rate available, apparently because I'd already made a reservation. But the place seemed clean and accommodating.
March 13, 2014
Google Public Storage Edward Grullon
Tangie was great. First time using a storage unit and she made it simple and had a smile on the whole time!
March 13, 2014
Google Public Storage Aiko Lai
I never receive great customer service when going to a storage center, tangeria displayed the meaning of quality customer care. I definitely recommend
March 13, 2014
Google Public Storage Rickesh Patel
This is Anila Patel, hi Lee Ho (Bulingame PS). You have been very helpful and nice! Lee Ho goes out of her way to provide the best possible customer service! Sometimes I have trouble opening my lock and she even came to help me open it. Lee Ho is very kind and thoughtful and I give her 9/10.
March 4, 2014
Google Public Storage cb gm
I give the property a three star, but the woman, who is the manager I think, I give 1 star. She's rude and mean and if you are there anywhere near closing god help you cause all she'll do is scream at you it's ten minutes to closing you have to leave now!!! It's happened to me, I was insulted by that employee and my hands were trembling from anger. I saw her yelling at two guys the other day I was getting ready to go threw the gate to drop something off and she was screaming at these poor guys to hurry up, she was causing them to rush and therefore drop stuff, if she wasn't harassing them consistently, they wouldn't have been rushing and dropping everything. She tried shutting the gate on them when going through. They had to dump their stuff on the street and give her the cart back and it was 10 minutes till closing, I didn't go in, I was afraid she'd beat me if I dared go into the building. Some people need to work behind the scenes and leave customer contact to people that actually like people! This lady is always rude and never in a good mood, I am moving my stuff to another facility next month because I don't want to ever see that employee again. I wish I knew her name but if you visit this public storage you will know who I'm talking about, she looks like a mean mole. A short brown haired woman, a little heavy and most likely a lesbian, which has nothing to do with it. Just trying to describe her.
January 24, 2014
Google Public Storage Kimberly Martin
HORRIBLE customer service. The guy who works here is absolutely horrible in terms of customer service. I am filing a report with the Better Business Bureau, Insisted he read the contract to me verbally to sign up. No other business requires a verbal read out of a contract. Then, when I finished - he made me walk all the way around three blocks in the dark alone as a woman, vs going through the 20 feet of the main front desk / office space to get outside - where my car was parked in front of the main office. This location is not in a safe part of town. He has no common sense. He took over 30 min to prepare the contract, and insisted he had to highlight with a marker specific sections - I told him I would just sign where he pointed, as he threatened to not let me empty the van into my unit because it takes 45 min to sign up, and the facility closed in 1 hr 45 min, and I "could not rush him." If my stuff wasn't already situated, I would move it to another facility. Incidentally, I've used many other public storage units in the past, and had no problems!
January 24, 2014
Google Public Storage Zachary Risner
I went to visit my storage unit today and forgot my passcode to the gate. I went inside to ask the manager for assistance. Dominic, the manager, asked for id, which I didn’t have so he said to come back when I had ID. As I walked out I remembered the code and went to try it. It worked! Dominic ran out of his office and said I had to leave the property or he was going to call the cops! Why?! I asked. He refused to let me on the property even though I didn’t need his assistance, had my pass code, and had the keys to my unit! Normally you don’t need ID to access your unit and as Dominic and I were talking, several other people walked on by, without the need to show id. I didn’t understand why Dominic was being so rude to me. Refusing to offer any assistance, telling me to leave, and threatening to call the cops. Not only was I polite, but I refrained form cursing at him, punching him, or otherwise causing damage the property. So I walked outside and I called the Public Storage toll free number and got a nice lady on the phone who had to call not only the property manager but also the district manager in order for Dominic to let me through. I can understand the need for ID if asking for account details. But refusing me to enter after his assistance was not needed, was insane. The only words out of his mouth was to leave the property or he was going to call the cops. While I was on the phone with Customer Service, Dominic ran inside his office, locked the door, and refused to answer the door. Thats not how you treat a customer. This was a horrible customer experience and Dominic could have done a lot better. I can see why this guy thinks he needs to lock and hide in his office. He leaves a lot to be desired. Not only am I disappointed with the customer service I received from Dominic, but Im concerned that this guy is the one I have entrusted to oversee my storage space. I have begun looking for alternative storage space and would advice others to seek storage someplace else.
December 22, 2013
Google Public Storage Nancy Down
I started renting a unit during this Public Storage's half-off sale, which is an awesome deal! I could have gone to one of the several other Public Storage locations in San Francisco, but this one had a great deal and had the size unit available. When I went to sign the contract at Public Storage, Ann Marie was super helpful and provided me with all the information that I needed. She seemed very knowledgable and was eager to answer my questions. Ann Marie provided me with excellent customer service. Overall I'm very happy I chose this Public Storage location.
December 19, 2013
Google Public Storage Amber Gray
I've been able to get support from the management "Stacy" when I have problems or questions. She is really helpful and actively listens to the tenants needs. I have been a tenant for more than 15 years and would prefer to remain local and where I can access my belongings. I have been very pleased with the service and management has changed a few times since my moving in. It could use more managers like Stacy!!!
December 18, 2013
Google Public Storage F Houston
This review is for Stacy an employee of Public Storage on 10th Street in San Francisco, CA. Stacy is one of the few people who work at Public Storage that understands and always exhibits excellent customer service skills. Unlike some others we have encountered, Stacy is pleasant, attentive and helpful...she is an active problem solver who always does her best to resolve issues and assist her customers. We appreciate Stacy's wonderful attitude and excellent service!!!!
November 29, 2013
Public Storage Marcey Irias
November 19, 2013
Google Public Storage Rachel Hall
My name's Rachel, I currently live in Washington state but used to live in San Francisco (and I'm currently visiting for the holidays lol). I was moving two years ago to Washington from San Francisco, and couldn't take all of my belongings with me. So I went to the public storage closest to me and spoke with the manager there, Stacy. Stacy was very helpful in assisting me to find the perfect unit for my things which actually ended up being on Treat, not this one. She was very pleasant and explained everything in my contract that I didn't understand, she showed me how to set up payments and made my first experience in renting a storage unit very easy and way less stressful than I had anticipated. I definitely recommend this facility, and would definitely rent from them again if I needed too. Thank you :)
October 1, 2013
Google Public Storage dominic moreno
Great storage unit
September 21, 2013
Google Public Storage Sara Nolan Jennings
The facility isn't bad, but the customer service is HORRIBLE. I went at 7:30am (both the PS app and website said access hours were 6am) and found the big rolled door down, blocking access. Came back at hour later, same deal. Called multiple times, through out the morning. No answer, even after office hours. Finally called corporate to get someone to call me back from the location. I was told that access was limited to office hours because of a door issue, and there was a sign in the window explaining this. Doesn't do me a whole lot of good after driving 20 minutes to get there. No one bothered to change either their website OR their phone message with this immensely important information. In the meantime, I had to cancel a photoshoot (because of course my backdrops are in the storage unit) and look completely unprofessional. I'm so angry, and then person who called made it sound like I was the idiot. I have been in customer service my whole life and it takes a lot to get me going. Congrats, Public Storage. Today takes the cake.
August 20, 2013
Google Public Storage rAmu Aki
i applied online and the $1 first month discount was not available, which was a disappointment. however, there was a pricing discount on the unmit which helped. all-in-all, the experience was as painless as can be expected when forced for personal reasons to have to pay to rent extra storage beyond ones housing rent by reason of unsafe living conditions in SF.
March 13, 2011
Google Public Storage Abraham Williams
Charged me for lock/etc when making it sound like I had no choice.