Public Storage Self-Storage Units at 2506 Atlantic Ave, Long Beach, CA

Personnel isn't There Half the Time for Service's in Paying my Bill at Office with no $10.00 on Phone Service Fee ! ! Also Prices seem to go up too Fast after being here for a little while & Closing Hours Suck Very Strict 5pm Sat.& Sun. If Not OUT They Say Office Personal Will Call the Police to get You Out what the Heck ! ! ! ( FYI ) OTHER PLACES ARE BETTER 100%

To expensive never never again they get you in then every month they go up like the rent and no where to put trash and they treat it like apartment but you can't sleep there

Shawnda is a very nice lady thank for you help

Liz was great helped set up my unit

Liz was very helpful with the rental process walked in not knowing what I was getting she helped me get the perfect size for my needs

Amazing service, associate was extremely helpful

Liz helped me with my transfer she made it a very easy process

Facility is very clean with checks for cleanliness being done frequently. Easy access with units being ground level and accessible from the street. Manager is extremely friendly and personable.

Very helpful. Liz and Nashawnda were extremely quick and efficient. Great service.

Liz very nice very nice all her instructions were very clear such helpful person

I just asked the question on chat and they hung up on me they need to put real people they are not add automatic service once again do you have a place for trash for your customers

Liz and Michael were great very informative easy rental process.

Liz gave us very awesome service.

Liz was great she helped me find my storge

Very clean place and the people working there always try to help you.

Shemeika was very good at helping me rent my storage space,, she took the time to explain all aspects, thanks

Liz deserves more than 5 stars she saved me a trip to the location I needed to store at by renting the unit for me here very good customer service.

Liz was great she helped me with my rental and downloading the app I appreciate her patience with me I came for a 5x5 she didn't have when I came but she made sure to call me as soon as one opened up I would definitely recommend this location

Shemeika was an very helpful employee she made me renting an storage unit easy. Thanks for the help.

Shemeika was so helpful I'm glad I choose to come here today. She is the best.

Liz fue muy amable una persona muy amigable me ayudó a encontrar el espacio correcto para mi recomendaría este local

I'm good with this

Liz was great she was very efficient

Liz was excellent helped me with everything being an older woman is hard to work the electronics and she helped with every single step with patience thank you much

Elizabeth was great helped me find a space fast and easy

Came to make my payment Liz helped me great customer service

Called today regarding a billing issue and spoke with Liz. unbelievable customer service. She was professional and very courteous. When she didn't know the answer she told me she would find out and call me back. She called me back within 5 min and handled my issue successfully. Thats 5 Star Customer Service. Thanks Liz

I've been thinking to get in the gate for 3days they don't know when they're going to fix gate and want open back gate to let in I have event Saturday and can't get in unit that's bad business I will sue if I miss event.

Liz had great customer service she helped me a lot especially through this tough time

Liz Fue mui amable me ayudo mucho a encontrar una unidad perfecta para mi gracias

Liz helped she was great

Liz was excellent helped me find great size space definitely recommend

Liz was super helpful she got me the best pricing and storage for me

Liz did a wonderful job

Liz was awesome in helping me get set up. She was very patient and explained everything clearly!

I went in to get some information on a future move in. Shemeika was really sweet and helpful. Customer service was excellent. Thank you so much.

I had the best time renting this space the manager that I had the pleasure of renting from was Shemeika she was very Friendly and Courteous, she was very knowledgeable with the prices as she was explaining the renting proceeds to me. She’s excellent and I’m very grateful to have had this experience with her I would recommend public storage to anyone I know in need of renting a storage place due to the excellent customer service that Shemeika gave me during my time in the office. Great job Shemeika I truly appreciate you!

Danene was very helpful and accommodating and did a great job explaining the rental process

Liz was very helpful and patient she has very good customer service I am old and require a lot of patients she definitely exceeded any expectations

Liz was very professional, very helpful, very attentive. Helped find a great space.

Liz was very helpful with the rental process she’s very nice great place

Elizabeth helped us a lot she helped us find a great space that best for our needs will recommend to my uncles that also work in construction and may need storage she was very nice and friendly

Edit: My unit was broken into. Was done by either employees or other renter due to knowledge of lock. DO NOT TRUST THIS PLACE. 🚫🚫🚫

liz was excellent she had a great sense of humor she is very patient any other person her age would have not been as patient as she was glad i came here.

liz was amazing to work with and got us our unit today instead of waiting for next week. she also keeps the property very clean.

Liz was very helpful she was very patient with us quick and easy process second time renting here I’m glad she’s still here great location

Suly was very nice and helpful even though it didn’t work out for me to rent a storage I would highly recommend public storage.. Thank you Suly for helping me out

Shemeika is very helpful.i came in with a few concerns and she was very helpful putting them at ease.she also help with some paperwork i needed.shes great.

Conflicting prices on why you need to buy a can of white powder 🙄 customer rep said it was necessary I had to buy it and When I inquired did I really have to purchase it I really didn’t have to

Shemeika is great her.it was a pleasure to deal with her today.

Shemika is the queen I had couple questions she answered very professionally

I love this facility because of Ms. Shameika, she was so helpful today helping me with lock purchase and explaining what I need. She was very optimistic and cheerful during my time in the office and that is almost unusual now days. So thank you so much, also her phone customer service etiquettes were amazing as well…

Liz was nice and very helpful. Love the ground floor access.

Both Justice and Eric were most helpful with issues regarding my lock and the necessity of cutting it off. Very friendly and helpful-good customer service! Let’s hope the locksmith works as efficiently in a timely manner!

Liz is an excellent manager she's always very helpful very patient she helped me with my app she did the entire process for me there was no hassle everything was quick and easy by far great person for this location I've been here since 2018 and have dealt with different people here and Liz has been the most helpful and kind thank you

Exellent service, explained everything down to the detail .

Liz helped me find my perfect space excellent customer sservice.

Liz was very helpful and quick service with me ! Will definitely come back here for storage again

My name is Jorge duran I came today to rent a space and Liz was very helpful and friendly she made it very easy to quick to do .

Liz siempre es buena ayuda siempre hamable

Liz was great helped me find the space that fits my needs glad i was able to catch her last space

Liz was excellent would give more than 5 stars

Elizabeth siempre hamable cuando vengo aser mis pagos muy buen local para guardar sus cosas

Beyond excellent service.Good vibes and nice to customers.wont be using any storage for now on.look for Liz she was great help

Very happy with the customer service Liz provided she explained everything in detail also answered all my questions helped me find the best space i thought I needed a smaller space not realizing it wouldn't fit everything I'm storing very glad I came here

Liz was awesome she helped me through a tough situation and found great solutions for me she’s a great asset to your team

Elizabeth siempre da muy buena asistencia. Buen servicio al cliente

Liz is always great in 3 years of knowing her she's been kind helpful always has a smile on the property always makes sure I leave right on time too no but great service at this facility

Elizabeth was perfect with everything she helped me find a good space for my needs

Liz absolutely killed it with her great customer service. Definitely a hassle free experience.

Professional

Excelente locación para guardar sus cosas la manager liz es muy amable y siempre lista para ayudar

Liz manager is very kind always helpful. Should get a raise.

Liz has been very excellent I appreciate that she drives by in her little cart to say hi and make sure everything is going well with our storage great place for you to store your belongings

Elizabeth fue muy amable nos ayudo con los tramires rapidamente muchas gracias

Jocelyn was very helpful and polite. Thank you for your service.

Was clean

Liz was great with the whole process

Brianna who work at the from office use my phone and wrote a positive review without my permission. She was showing me how to sign up with email for their dumb services and that when she did it.

Liz provided great customer service. Quick and easy rental process.

Walked in got my boxes and was out in minutes

Liz has been a great help with all my questions and my problems with the app I'm not very tech savvy she's very patient great person for this location

❤

Liz provided great customer service made it very easy process after a long stressful day nice to come across a friendly person thank you

Liz was wonderful very helpful helping me rent my storage unit

Liz was great very smooth rental she was getting pretty busy and was able to manage 100 things at once and still provide great customer service

Liz was very helpful!! Smooth move in.

Great service!!thanks Christian

Liz is amazing, friendly and very helpful! Great service thank you so much for the help!

Terrible service from Elizabeth the manager, my mom has rented out a storage there for a couple years and just recently she’s been taking her stuff out because she found a place and my mom is over 65 years so she takes her breaks like for a few minutes to sit down and rest but Elizabeth has told my mom not to sit down when my mom is getting her things together and cleaning the storage, she is rude very rude. She also said you can’t sit here and told her to move. She is very disrespectful,

Muchisimas gracias a Elizabeth me ayudó muchísimo en todo los trámites inclusive hasta bajar la aplicació de storage lla es muy amable

Liz was an excellent help very nice she helped me find the right space very pleased to have rented here

There should be a no star option. That would represent the value and the service at this location. It's business hours and no one around!!! They changed my lock without notice. There are rats in the property but the biggest RAT is the property manager. Stealing from costumes and the franshise.

Great service Brianna!! Thank you for helping me find a bigger space at a different location. Awesome job!

Liz was not only helpful and courteous, but displayed extreme professionalism. I observed her mannerisms and Liz remained positive and spoke with a smile in her voice - she even drove by my storage unit and stopped to see if everything was okay. Liz truly exemplifies "Professionalism in the Workplace". Anyone who and should be happy to have her on their team.

They are a very professional and accommodating facility. I am actually a return customer. The facilities are clean, well maintained and secure.

Liz is always very helpful very kind recommend this location to anyone needing storage.

Second time storing at this location and since I’ve stored here Liz has always been very helpful she has great customer service thank you definitely recommend

Always a great experience here the manager Liz has great customer service

Great experience storing here Liz is very friendly helpful only needed storage for one month but my experience has been great and I’ve been comfortable storing longer than a month a great experience starts with a great manager thank you

Liz is very courteous professional and overall satisfied with my decision to store here thanks girl

Liz was awesome!! Very detailed, patient and addressed all my concerns. Highly recommend this location.

Liz was awesome - super helpful with the installation of the app and explaining how to access the gate entry/exit option, which I had no idea even existed. Thank you, Liz!

Liz has exceptional customer service always a great help

Liz has been helping me with the process to open my dad's storage since he passed already..been very helpful

Liz was great helping my mom find a storage at a great price

Liz was excellent help! Very patient and thorough with all my questions. Great safe place!

Liz was great third time renting here always come back because of the great customer service she provides

Thank you Brianna I appreciate your service!

Liz provided me with exceptional customer service helped me find a great size that meets my storage needs great personality

Came to inquire about storage units here at this location and at first I was a little skeptical about renting here but spoke to a very nice girl named Liz and her great service and friendliness got me out of any doubt that this is where I want to store my most prized possessions when I move to Long Beach next month. Thanks Liz!.

Have had my storage there about almost two months now with no problems always nice Liz help me out great spirit joyful attitude.

I was there Friday in the day a couple hours. I was cleaning the storage unit I got a couple months back. When Liz came by and said hi. She helped me move into a bigger unit that was more cost effective for me. She is always so nice and helpful I love having my storage there. Thanks Liz!

I came looking for a small storage unit and Elizabeth was able to get me the perfect size she didn’t mind looking and comparing different Units thank you for the best customer service

Liz was super cool. She helped me and my wife in everything that we needed and was nice! She’s #1

Liz was great help my unit is in another location came to pay my bill and she went and beyond amazing customer service a amazing person

Liz is always courteous and nice

Office is closed and lock during business

This is the worst storage place ever. The customer service was disgusting i could go on forever but all im ginna say is ive been having a storage for a long time ive had 1 everywhere and i only had 1 here for 8 days thats how bad it was

Sign up was super easy and fast! Liz was great help and made it great!

Liz provided excelled customer service. Very patient and helpful thank you!

Caring employees who appreciate their customers with honesty. I feel safe storing my items here. High traffic volume along this route suggest traveling only northbound on Atlantic to arrive at the office and southbound on Atlantic from Willow to reach the other half of the storage units. Blind spots from either direction when exiting use caution. Stay safe.

Lizs customer service was excellent

Friendly and good service 10/10 would recommend 😅

Great customer service by Liz

Never a problem whenever I need assistance its always there no questions asked from Liz,great managing skills.

Liz was nice and helpful with our storage unit.

Thank you brianna for your services you are so nice.

bad manager, bad service

Liz and Bri helps me very well

Thank you brianna for your great services today. Thank you so much

Tired of my storage getting broken into. What's going on here. Don't you guys have cameras.

Because they are awesome Especially Liz!!!😊😊😊

Never had an issue with this location. Staff members are always helpful. Property is clean and secure. I’ve had a unit here for about 3 years now.

Very happy I ended up choosing this facility. The staff is always helpful. When ever I have a question or forget my entry code Liz is there to save the day!

Public storage cares more about greed than customers. As a business owner, I’ve spent tens of thousands of dollars utilizing public storage since 2007, never late on payments. The second I missed a payment due to lost business because of COVID-19 Business closures, they refused to waive a late fee, because they said it was the second time I asked in a year. According to the attendant at the facility (Liz), she said corporate sees renters as taking advantage of COVID-19 to waive late fees. Yes you heard correctly, public storage feels that renters who have issues with late payments is their fault, therefore they shall not waive more than one late fee per year. The rep at the facility said they would like to waive it but that corporate has tied their hands and there’s nothing they can do. (The system locks them out on the computer and prevents them from waving the fee, a corporate tactic to prevent compassion.) But there is something you can do, take your business elsewhere. Extra Space Storage provides compassion and understanding on the fees due to COVID-19. As a business owner I utilize different storage facilities depending on location, and so far they have been the best in helping me deal with these troublesome times we are all having. Extra Space Storage has waived my fees if I paid just a few days late, even up to over a week. I plan to vacate my unit from this facility as soon as I can, I will never do business again with public storage as they do not care about what customers are going through in these difficult times especially with so many renters losing their homes & utilizing storage as a temporary needs to store their valuable items. I highly recommend you take your business elsewhere if you don’t want to lose your stuff as they are threatening to auction my valuable tools for my business if I don’t pay up late fees on time.

Clean property, quick and easy service, and friendly manager Liz. I recommend this place to anyone looking for self storage.

Great customer service by Liz always.

Liz was very helpful

Today i had a really hard time looking for a storage unit that was big. But at the same time that fits my budget. After a looking all over Long Beach I came across with this one on Atlantic I have nothing bad to say. Overall my experience was great I found what I needed and for the right price. I have to really stress out that the customer service was excellent, specially with everything that’s going on with this pandemic public storage took all the right measures necessary. The nice lady that helped me out and made everything easy for me is Liz, even sold me a lock since I didn’t have one.

I’ve had bad experiences before with rude workers who think they are always right and don’t know how to have good customer service but Liz was amazing she made sure I left happy she understood what I needed and wanted without any misunderstandings I was very pleased with her and I would definitely be coming back for all my payment and moving supplies need! Thank you Liz!

I wanted to give a huge thanks to Liz for answering all my questions! She was so helpful & tried to meet all my expectations. Liz made sure I was pleased with my unit. I’m so glad I rented a space here. If I have any more questions I’m sure I’ll be asking for her again! Thank you so much, I appreciate your kind customer service!

This was my first time going to that Public Storage and the workers Micah and Liz was very helpful

Very satisfied with the customer service Liz had to offer. She’s very kind and very knowledgeable about her job. She knew exactly what I needed and made sure I had all my questions answered. She’s very professional and cares a lot about her customers. Even with this pandemic going on, she had a positive attitude and made sure I left the facility without any worries. Would definitely recommend. Thanks Liz!

Cool place. Got helped by this guy named Micah and he made it a smooth process.

Great service by Liz! she got me the perfect storage unit I needed. Any questions I had she answered and showed the utmost respect. I Highly recommend her and this public storage. Clean and safe.

Had a good experience renting my unit from Scarlett. Very professional and knowledgeable. My only complaint is with public storage website saying that first month rent is a dollar it’s even in my Facebook adds but that doesn’t apply to all their properties.

Its a plesure leaving this review for a manager that is very kind very friendly to everyone not all managers here are but Liz is by far the best this location has! Always ask for Liz. Thank you brianna today for your service by adding additional service!

Clean and honest

Sorry I have to give 1 Star! The unit that I had rented it got broken in....not ONCE but TWICE!

Liz was great She had me in and out perfect Didn’t waste no time

Great service from Liz!

nick in the office was great and got the job done fast, awesome work nick highly recommended!!!!A++++++CUSTOMER SERVICE!!!!

Liz she was very helpful and very cheerful .And great customer service .

This is my first time ever renting a storage and let me tell you Liz was awesome. She made this very easy and made sure i got it at the best rate. I have worked customer service many years and she is an example of what excellent customer service is, positive attitude and very professional. Thank you very much Liz.

Liz is always very helpful very much appreciated thanks.

Liz is very helpful always a pleasure to talk to as I'm making my payment. Recommend this location 100%

Fue un buen cervicio la recomiendo a cualquiera... pregunta por Liz

Liz at this location has always been very nice and helpful as a matter of fact everyboby that I have encountered at this location has always been very professional and willing to find what's best for their constumers. I have never experienced anything negative at this location. I would like to thank Liz for always making me feel like more than a customer because it's always nice to walk into a business and they greet you by name. Especially during these hard times with this global pandemic she still went out her way to try and find me the best monthly rate for my storage. And for that i am very grateful. Thanks again Liz.

Liz made a perfect service and found us a space. She help us well! Good service

Liz is nice very good service very appropriated thank you

Liz is so good at her job, excellent customer service I really appreciate a good worker when I see one and she definitely exceeds my expectations definitely recommend this location

Liz siempre bien amable siembre lista para ayudar a sus clientes muchas gracias muy buena trabajadora

I was disappointed with this place due to their past changes in monthly charges and working hours, now they improve both in benefit of customers. Thanks!

Yesterday, I rented out a unit at Public Storage at this location. Property manager did not show me the unit. I filled out all paperwork, made payment, and then they finally showed me where the unit was and I pulled up the roll up door and was greeted with BUGS. Not just one, not two, but SEVERAL. They quickly scurried into the corner once the light hit them. I was shocked and absolutely disgusted. I mentioned it to the property manager and he didn't say anything. He had a blasé attitude about it. I am expecting clean and safe facility to store my belongings in. What I saw was nauseating. I called the next day to cancel (note: I did not move any of my belongings in) and they would not refund me. Absolutely terrible customer service. I was shocked at callused and uncaring this facility was, especially during these times. I literally said, "So I am out $215 for a space I did not even move anything into?" Property manager paused and replied, "Yes." I could not believe it. Do not RECOMMEND, they are THIEVES.

Liz is very helpful! She manages the facility very well and took me a tour to the storage place and help me get the size storage that I need. Great customer service! Would definitely recommend!

Liz is awesome Very helpful got a good deal and nice storage Very helpful with information 5 stars

Liz is awesome! Shes so helpful, and worked with me and my dad to find what works best for our storage needs. My grandfather just died and it's been rough,but she helped make it a bit better by helping us with no stress. Love her!

Liz was such a help. She Walked me through and showed me several units in the pouring rain. If you need a storage unit hit up Liz at Public Storage on Atlantic she will take care of you. Excellent service. Thank you Liz

Great customer service. Liz was informative and assisted my family with all our storage needs!

Liz was very helpful today with our purchase of our first storage space, would definitely give more stars if possible!! Thank you Liz!

First time getting a storage unit? This should be your first choice. Debrah the receptionist had great customer services and was very friendly. Would definitely recommend family and friends to shop at this location

Great service, Liz was super helpful !

Liz was excellent, called to inquire about a unit and was sold out. A few hours later my phone rang and she told me one just came available..... great customer service and advocacy.

Liz was so courteous. She greeted me with a smile. She was very informative and helped me to feel comfortable with my decision to choose the Atlantic location. The staff there were so great. As Liz helped me, I also witnessed her coworker Deborah extending the same excellent service with another guest

Liz is super friendly and helpful!! Highly recommend

Debbie what a wonderful person thanks for your help.

Muchas gracias por tu atención LIZ!!! Servicio de buena calidad!!!!

Muy buena atención LIZ nos explico y respondió todas nuestras preguntas!!! Lo recomiendo 100%!!!!

Liz was very helpful and made our move less stressful. Thank you!

Liz is very nice very good customer service she made the process of renting very smooth and easy I’ve been looking all day for storage I’m so glad I came across this public storage thank you Liz not everywhere you find kind hard working people 100% recommend.

deborah was great!! she explained everything to me and was very helpful and patient. great experience... just remember there are always extra fees when you get something like this!!

I was helped by Liz today! She was quick to calling after i booked express online. Once i arrived she took me straight to look at my unit. Everything was explained thoroughly which was nice. I would definitely recommend this location due to how clean the facility is as well.

They are very helpful and friendly God bless us

Every time I come Elizabeth is always ready to help me . And is always cleaning , comfortable with my belongings at this location.

Liz Great Customer Service!

Liz is very sweet always very helpful always says hi when she's doing her rounds and I appreciate it highly recommend this location.

I loved ms.dowell great customer service an very knowledgeable even tho she couldnt help as far as leasing me a unit i was very pleased on how she treated me an my husband!! 5stars across the board

Akeya was wonderful

Akeya was amazing and very helpful . I recommend this location . She answered all my questions.

Akeya was very professional thank. U very much

Akeya was awesome! I came inside to get quotes on your units and Akeya gave me all the information I needed. Awesome lady!!!!

Akeya did a excellent job good work she really helped us out...😁😁😁😁

Akeya

Akeya and Liz were amazing. I was in a real crunch and they helped me find the right space that fit my time and budget. They went above and beyond the normal level of service and I truly appreciated their support. I would highly recommend using this facilitity to anyone especially if Akeya and Liz are helping them!

Akeya, was a great help!

Akeya. Very professional, informative, and helpful.

Very good service, liz have a very good costumer service

Great customer service

Liz is always very helpful, very kind person always smiling and friendly. Been here about 8 months and always have had a pleasant experience here.

Great storage place Liz is very friendly her and the other girl are always cleaning great place to store.

Josie had a great customer service she was very helpful!!!! 5Stars

Akeya was a very respectful n nice also very helpful and made it so easy process thanks

Excellent experience with with Akeya!

Akeya very friendly aweson made it really easy for the first time , highly recomend it . If your near by make shur to stop bye .

Akeya was amazing! Customer service was amazing, she answered all of my questions and added a little humor to my visit! Thank you!

Akeya you did sol osum

Akeya very informative good customer service

Akeya I was very happy with the service everything was made clear for me to understand very good customer service I will recommend this place to anybody great girl

Akeya was wonderful came in to look and get prices i will be back soon

Akeya was amazing setting me up and explaining everything smoothly. Thank you so much.

Akeya did a great job setting up my unit.

Liz did an amazing job showing us the unit , very sweet she answered all my questions and actual made My first experience renting a unit pretty easy 😁

Very informative great staff Liz was a great help she answered all my questions and concerns and she had a really great attitude

Akeya wasvery helpfulvery nice goodcustomerservice

Liz was very helpful with getting my storage. Thank you!

Akeya job well done ..amazing service..very polite

Liz was a pleasure to work with on my rental. Completely knowledgeable and super friendly. Thanks Liz!

Akeya gave great service and was very helpful with the questions I needed answered. She was very friendly as well.

Elizabeth FUE MUY EXELENTE EN SU ATENCION ...DIOS LA BENDIGA .

Liz was very helpful great place

Liz was great. Not only was she friend but very informative and answered all the questions I had. It was a quick and easy process. Especially doing express check in. Highly recommended.

Akeya was very helpful and informative! She made the process nice and simple!

Akeya did a fantastic job helping me !!

Akeya she was super nice , very good customer service very informative and helpful

Came to this property to check prices Akeya had great customer service and was very helpful I will most definitely rent at this property!

Akeya wonderful customer service very helpful .

Akeya , was awesome! She helped me choose , the right size storage, and applied the correct pricing specials. Akeya, was very attentive, answered all my questions and concerns. Super , friendly, highly professional.

Akeya good customer service

Akeya was great outstandingly great!! Thanks Liz for great service.

Akeya was super friendly ! She deserves a raise!

Akeya was awesome very professional beautiful and a sweet heart

Liz was very helpful

Akeya great customer service nice, friendly very excellent love her

Akeya very professional staff easy process will recommend

Akeya gave me absolutely amazing Customer service . She took her time and explain in details everything I need to know and I really apprenticed it because it was my first time using public storage .

Akeya was very helpful and professional good customer service nice property

Akeya was most helpful and curteous. Thanks.

Akeya very excellent good customer service

akeya good job!.. thank you.

Akeya and Rubi gave great service. Very friendly and helpful.

One of the best storages that I know. The manager Liz is sooo much more than just that, She works hard, helps with any problem, Always professional and not to mention it but she's a cutie.I would love to hang out w you if you ever read this 😊 Also, It's very clean and peaceful especially in the mornings and the place opens early so that's a good thing. 5 Stars from me for Liz and the property!!!!! Ps. They have great deals online.

Liz was very knowledgeable about her rental program she was very professional and offered the appropriate locks and supplies to make me feel comfortable that this was a safe environment for storage very professional!

Akeya has a friendly vibe. Absolutely loved the service.

Gave them 1star because of the rats alot of rats that were from another storage unit! Horrible! We have had our belongings in there for about a year and we are getting ready to take it out it's better now they fixed the problem but still alot of my furniture was damaged

Liz was great ! She was very patient and helpful!

Liz was very helpful very informative she seriously deserves a raise thank you Liz!

Akeya is awesome , I'll be back tomorrow for sure. Great service.

Thank you for all you help Akeya ! You have made this part of this experience very smooth!!

Akeya is such wonderful and patient person. Moved from Orlando to Long Beach get the great customer service where ever I go.

Akeya was perfect !! Customer service at its finest. She took the time to walk me through and explain everything, nothing was rushed and I wasn’t late getting her. Thank you for the service can’t wait to refer friends and family!

Akeya was awesome great customer service

Akeya very great and excallant service

Liz helpped me out amazing job thanks liz

Akeya. She was very awesome and helpful

Liz was extremely helpful! Walked us through the whole process with ease and the prices were better than other spots I had been to

Akeya Fue muy buena y es un buen servicio al cliente gracias por su ayuda

Akeya was very great.. Great young lady

Although the unit I received was not one with drive up access like I reserved, Akeya was very helpful and honored the original monthly rate I reserved, and made my check in process go smoothly.

Akeya she was very helpful with finding me a storage space today. This facility has great costumers service and i would advise more people to come to this facility on. Atlantic and 25th St..

Akeya and liz was so helpful

Liz was a wonderful employee to deal with. Knowledgeable and fast service .

Akeya thank you

Really helpful staff

I rented here today and the Relief manager Akeya was so helpful, very understanding , and also great customer service. I love the place.. great spirits.. liz was also great

Akeya she was great customer service

Akeya was very helpful and efficient

Akeya was a good help very respectful good customer service

Miss Akeya, was helpful and made my experience easy.

If you pay in advance for several months and find you don't need it that long they will NOT give you your money back for the unused months. You are forced to keep the unit until your money is gone.

Great customer service Akeya great help with everything!

I rented a space here yesterday and the young lady Akeya was very helpful and have very good customer service

Liz was awesome and I appreciate everything she helped me with and also when I spoke to Akeya on the phone she was great and we bonded on both being from Texas and now in California.

Very fast and easy. The manager LIZ is AMAZING! She's very professional and helpful. The place is quite peaceful too.

Very quick and painless process. Was greeted by Liz and she was very friendly, was able to see the unit and move in all within 30 min. Thanks Liz!

Came into this location and rented s unit. The young lady named Akeya was very helpful. She has good customer service. She also walked me through everything I needed to know. And she made sure the process wasn't long.

Akeya was helpful courteous very professional thanks

Quick and friendly and easy enrollments by Liz, highly recommended ...

Liz is very professional highly recommend this facility very helpful.

Akeya was excelent very polite professional and helpful explained everything i needed to know and was concerned about.

Josie and Liz were great

Josie was great quick service

Liz was so great I came at 5:30 and was so late but she went above and beyond to take care of me. She told her coworker she would stay until I finished which was literally the nicest thing! I am super happy with my space and Josie was really nice as well!

Josie was awesome, very detail with the info.

This place is very helpful. I got shown the unit before i leased it and Liz, the person who helped me gave me every answer i needed. Got a deal on the unit with 50% off!! Great location.

Liz was great and friendly! Super fast check-in and walk through of the unit.

Deborah was very pleasant and helpful on my arrival to sign a rental lease. Walked me to the exact unit to show it to me. Very friendly and helpful.

Lisa is an exceptional employee!

Liz was great!!!

Good enough, but the place it over run by rats. If you have anything of value, plastic wrap the heck out of it. Mid summer you can smell the rat pee and it's strong. The water coming out of those black boxes are dead rats pee as well. And inside the storage they place a few posing bags that the rats dont eat but the rats do leave poop pellets everywhere and the rats also pee on your stuff in storage too.

Great Hours

Debbie is so friendly every time I come to make my payments

Public storage for all your storage needs I've been there for 2 years they always treat me good

Wonderful fast and easy to work with

Juan has been really helpful making my storage process seamless. I’ve used other storage facilities in the past and the level of service I have received here is unmatched.

Thank you Amber and jerm 12/15/18

The manger is very nice and really shows how the storage works. Very good customer service

Juan is very helpful and really helped me get my storage

Amber gave me great service with the tour of the storage .

Staff was friendly but the company sucks, they'll milk you for as much as they can once you move in. The insurance is a joke and the rats (due to other units having food?) made paying $300/ month such a pain.

Juan is very helpfull

Juan and Jenn were extremely helpful, even when I had some other accounts opened and closed. They were able to get me the space I wanted and were quick and efficient! I’ve dealt with Juan before at other locations and his professionalism is always impeccable!

Juan is awesome! Make your life a little easier by calling this guy. Great service and CLEAN units. Thank you, Juan

Juan was the best and fast worker

Great service. Very patient.

Outstanding customer service by Juan and staff. Thank you

Juan is very helpful and really explains everythin. Thank you

Juan was the best..and gave great customer service.

Gary was super helpful and was able to hook me up with a unit quickly and provided great customer service

Gary was wonderful and amazing! Come see him for awesome customer service!

Gary was professional, courteous and knowledgeable about his job. It was a pleasure.

Juan & Mike are excellent employees. Fast and friendly service. Facility is clean and personalized access provided. Rates are very competitive. Highly recommend this location. Great job guys!!

Juan dee and mike are the best very helpful

Juan Jeremy and Mike have great service and a great attitudes. They really help out.

I like jennifer she was very friendly.

He was very helpful with helping me find the right unit and was courteous, very nice gentleman.

The service I got from the service Rep was extremely well shots out to Abarda..! Hope that's spelled correctly.!

Debbie was very nice and helpful , she made the process very easy and quick for me !

came in shopping for a storage unit talk to a lady name Deborah she was very helpful in showing me the units. Also showed me area the property kept very clean. Thank You Miss. Deborah

Great customer service GOD BLESS DEBBIE and AMPARA made everything wonderful and smooth i recommend to everyone dont miss out on good people

knowledgeable and friendly staff, secure facility with gate code access

If there is a way to give negative stars I would. Very unhappy customer as this location is ridden with vermin and most of my items got destroyed. I keep calling the district manager to no avail. No one calls me back and the insurance barely covers anything. Meanwhile, they are charging me monthly for this filthy, rodent ridden space. The ladies at the facility were very nice but were not able to really help me. If you have other options, go elsewhere because your things will be destroyed but they will make you keep paying for the unit.

I have received excellent customer service from Robyn on 2 separate occasions. I really like the facility and feel safe. It's clean and staff members are friendly and welcoming. Keep up the good work!

Thank you Robyn for making my move in so easy and being so friendly. The unit is easy to access and very spacious and the price is right.

Henry was very helpful!

Wonderful service. The price was right with the 1st month deal. Kimberly was very friendly and helpful.

Thank You Kimberly. She was very helpful, in informing me about the prices and insurances. Very thankful for her.

Kimberly provide fast and friendly service. Highly recommend.

MASSIVE RAT INFESTATION All of my property was damaged or destroyed rat droppings in huge piles in hallway and the problem was IS OBVIOUS. I suffered respiratory problems and a bacterial kidney infect after moving my property out I will be demanding the return of all rent and making an insurance claim. The comments about the staff being helpful is a JOKE one of the girls was riding around on the golf cart threatening to lock people in the facility because the gate was broken...she saw the damage caused by the rat infestation said "its really bad" then refused to "vacate me" because I left destroyed pee and dropping covered property behind. Made a report to customer service was promised a call from Mitch the district manager which never came.

Kimberly is a rock star..... Tried 3 other place and they weren't nearly as good.

Brianna & kim did a stupendous job on helping us tnx guys!

Kimberly was fabulous- very helpful and friendly. Facility is nice and organized. Definitely recommend.

Thank you brianna for the great help finding me the right size space.

The customer service is on poiny when dealing with brianna. As a long term tenant at this property not only have i seen some much improvement with cleanliness and just the help but they way she handles her self professionally is what keeps this property going. Also the help from her partner andrea that i always seen her with out on the property is also such a great help. Thank you ladies

I would give more stars, but when I first rented my storage here I had a smaller storage space reserved, when I showed up to pay for it they said they already gave that one away and only had larger options. For just a few more square feet the price jumped up $100. Kind of breaking my bank. Besides that, the service was great, the guy working was very helpful, nice and friendly. Making payments was very simple online. And besides that didn't really have any other issues.

Kimberly and Andrea are simply the best. All my questions and concerns were addressed. I have stored here before so coming back was a no brainer. And I'm glad I wasn't dissapointed. Thanks once again ladies .

Kimberly very nice , she helping us .

This public storage is amazing and Andrea is the reason I chose to rent here. Very professional very knowledgeable personable and helpful.

Tina is the most amazing team player I have ever seen. She is on it and does a fantastic job. Kim and Debbie are amazing too. Two thumbs up ladies. Keep up the great work.

Kimberly was exceptional to deal with! Fast pleasant upsold me boxes and I am all set!

Top Notch Customer from Brianna and Andrea. They we re exceptionally helpful in my time of crisis. THANK YOU.

I just want to acknowledge Brianna she was very nice and helpful. Thank you for the help on finding the right size storage for me. Property is clean which is a A plus in my book. I will most definitely be back to rent.

How much is it a month?

Call center booked my unit there for the dollar promotion but booked it on the wrong day. Brianna did everything in her power to resolve the issue including calling numerous other stores and contacting the regional manager. Brianna escalated the situation properly and did so in a very professional manner. Brianna would be a valuable asset to any customer service related company.

Good security

Brinna was very professional when I rented my storage space Brinna cares about the customers that's why I give five stars thank you Brinna. Wendell B

Do you have 24 your access at this facility

My family has always used Public Storage, so when I was in the market for a storage unit, it was a no-brainer. Andrea and Briana (Brianna?) were so so helpful - they were friendly and knowledgeable about all the moving materials offered and made the process of renting and moving so much better than I had originally imagined! Thanks you two!

I used to have a 5 star for this place, then my unit was broken into. Poor security after hours and minimal camera monitors, so they don’t even have any idea of who broke in. Don’t use this facility

Brianna was an excellent agent. She was persistent and professional in trying to get us the results we needed. Everything turned out extremely well and we are very satisfied. Thank you

I was helped by a lady named Robyn and she was absolutely one of the best customer service agents I've dealt with. Very bubbly and she was able to explain everything in easy to understand language. She is an asset to this company !!

Service was GREAT!!!! really informative, friendly and ROBYN knew exactly what I was looking for HIGHLY RECOMMEND THIS PLACES FOR STORAGE!

Great costumer service always very friendly and funny. I've never been neglected or given a bad attitude for needing help with something. They walk around with you and talk to you and show you spaces(if you're looking to rent) and just are amazingly helpful. Thank you Juan for your great service this morning

READ YOUR ENTIRE CONTRACT!" Most places have representatives that will go over the important details of the agreement that you sign into to help expedite the process of service. Not this place. They tell you about the benefits and leave out the restrictions. Rules change without notice. The hours of access are impossible if you work a full time day job and need frequent access to your unit (9am to 5:45pm). There is no pro-rate for moving out so, you are responsible for a full months rent even if you move out on the 1st of the month. Most employees aren't well knowledged on all the rules so get used to hearing a lot of "I don't knows" if you have questions. Corporate office will take weeks to get back to you if you have a dispute of grievance about any aspect of your agreement or service. When they call you back (If they call you back) you better be available to answer the phone because if you can't answer then you will have to call back again and wait another couple of weeks or more for another call back. SHOP AROUND! BUYER BEWARE!

I was happy today to walk in and be greeted with a smile Cherie was very polite and helpful with great customer

Had mice

Kimberly was so awesome and helpful! I am so impressed by her customer service and kindness during a time I really needed it. Thank you Kimberly and Public Storage!!