Public Storage Self-Storage Units at 1917 Long Beach Blvd, Long Beach, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
3'x4'Online only price$ 25/moSmall 3'x4'
$ 25/mo $31Best Price Label
- Reduced height
4'x4'Online only price$ 34/moSmall 4'x4'
$ 34/mo $42Best Price Label
4'x4'Online only price$ 34/moSmall 4'x4'
$ 34/mo $43Best Price Label
- Inside unit
4'x4'Online only price$ 34/moSmall 4'x4'
$ 34/mo $43Best Price Label
- Reduced height
5'x5'Online only price$ 43/moSmall 5'x5'
$ 43/mo $53Best Price Label
5'x5'Online only price$ 51/moSmall 5'x5'
$ 51/mo $63Best Price Label
- Reduced height
5'x8'Online only price$ 82/moSmall 5'x8'
$ 82/mo $102Best Price Label
5'x10'Online only price$ 90/moSmall 5'x10'
$ 90/mo $113Best Price LabelHurry!
4'x8'Online only price$ 91/moSmall 4'x8'
$ 91/mo $113Best Price Label
5'x10'Online only price$ 93/moSmall 5'x10'
$ 93/mo $116Best Price LabelHurry!
4'x4'Online only price$ 102/moSmall 4'x4'
$ 102/mo $127Best Price Label
- Inside unit
- 1st Floor
5'x11'Online only price$ 103/moSmall 5'x11'
$ 103/mo $128Best Price Label
7'x9'Online only price$ 113/moMedium 7'x9'
$ 113/mo $141Best Price Label
5'x8'Online only price$ 115/moSmall 5'x8'
$ 115/mo $144Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 126/moSmall 5'x10'
$ 126/mo $157Best Price Label
- Inside unit
- 1st Floor
5'x13'Online only price$ 130/moMedium 5'x13'
$ 130/mo $163Best Price Label
- Inside unit
- 1st Floor
9'x20'Online only price$ 151/moParking 9'x20'
$ 151/mo $189Best Price Label
- Covered parking
10'x10'Online only price$ 155/moMedium 10'x10'
$ 155/mo $194Best Price Label
6'x15'Online only price$ 171/moMedium 6'x15'
$ 171/mo $214Best Price Label
- Inside unit
- 1st Floor
8'x14'Online only price$ 175/moMedium 8'x14'
$ 175/mo $219Best Price Label
10'x10'Online only price$ 179/moMedium 10'x10'
$ 179/mo $224Best Price Label2 units left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 273/moLarge 10'x15'
$ 273/mo $341Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Long Beach
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
Long Beach Storage Units Near I-710 and Highway 1
Storage units in Long Beach can be found near I-710 and Highway 1. With convenient indoor storage, Public Storage in Long Beach can help you get organized once and for all.
Small Long Beach Storage Units
Enjoy Long Beach's parks and beach access without the extra clutter at home by storing frisbees, sports gear, picnic baskets, and other small items in a 5x10 storage units, which are also great for golf club storage and bike storage. If you want to take advantage of the beach, our 5x10 storage units can hold your surfboards whether you're staying close, or hitting the PCH for a sunny drive up to Malibu.
Medium Long Beach Storage Units
Long Beach is an in-demand community for students, young professionals, and families, so it can be hard to find the space you need. Apartment and bungalow dwellers will love the flexibility of our 10x10 storage units, which can get extra furniture and appliances out of the way so you have more space where you need it.
Large Long Beach Storage Units
If you're new to the area, undergoing a renovation, or have commercial storage needs, our spacious 10x20 storage units are great for ambitious projects and large hauls.
Long Beach Car Storage
Avoid driving laps around the cramped Alamitos Beach, Downtown Long Beach or nearby neighborhoods by renting one the covered parking spaces inside the property.
There's so much to love about Long Beach, including the Queen Mary, Retro Row and the Aquarium of the Pacific. This location makes it easy to store your stuff and get where you need to go in Long Beach, whether it's for work, fun, or a mix of the two.
With the indoor storage units at this location, you can stay out of the sun and cool down inside. Use our eRental program to book a contactless move-in to your next storage solution today!
For more self storage options in the area, check out our storage facilities on Atlantic Avenue or Cherry Avenue.
At this Long Beach Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 469)
My experience here was Amazing the front staff was on it and provided more than enough information on renting out a unit I would recommend this place.
Great staff who are very helpful
I would like to share that my experience was great and I really appreciate Carmen and Darlene’s help because they were very understanding, likeable, very nice, polite and I really appreciated their help. Thank you two for helping me out and making a day worth living.
Very nice people, Carmen was very sweet and professional
Very courteous young lady great soul. We love her. She’s the best.!!
The staff working is wonderful try to make sure all is well. Out of their control and I mean out of control rat problem. I open my unit to rat poop all over purses, clothes eaten through. The girls tell the owner who does nothing. Take a day and tent it people will get over it when they find out why one day they couldn't get in their units
Thank you for your time and all your wonderful help Darlene! You took your time with us and answered all our questions. I will definitely be recommending this place!
Thank you Deborah! I always have an amazing experience and excellent service!
Carmen and Darlene were heaven sent. Very good and clear communication that made my move a lot easier! I appreciate you ladies!!
Thank you so much Darlene for everything you helped us with on Tuesday. Your transparency, personality, and customer service were top tier! The fact that you went above and beyond and went the extra mile just out of the goodness of your heart spoke volumes, you are greatly appreciated!
My spouse and business partner need to rent a storage unit to move our business from the Valley to LBC. So, we rented a storage unit at this facility yesterday and paid for it at the same time. When we tried to check into the unit today, Darlene (one of the property managers) refused to let us check into the unit. She refused this even after we showed her the reservation number and unit number. She said that because one person's name was on the credit card who paid for it and another person's name was on the reservation. After I got out of work today and called to ask what happened, they were extremely rude on the phone and said we never tried to check into the unit today. When we told them there is video recording evidence of us being there, they then changed their story and blamed the situation on us. They told us we must have messed up and not told them the correct check in information (it's just our names which clearly they could look up). They said there is no audio recording so it's going to be their word versus ours. They then started yelling at us on the phone when we asked for a refund of today since we weren't allowed to move in today. We informed them that we are going to refuse the credit card charge and will not be renting there. They continued yelling at us, so we hung up the phone. Never seen such incompetence and rudeness. Choose any other storage facility.
Been storing at this location for some time now and every time I’ve need any assistance Carmen was so helpful and very professional she’s awesome
Such a great place and a wonderful employee Vivianna - helped us find another public storage that could take us Definitely 5 star service!
Shasnfa and Eric were wonderful
Different size storage space for you to utilize, nice and cool inside.
Idk what’s happening but no one is here and the storage is locked on a reg bus day. Drive an hour to get a medically urgent item from storage and I can’t get in…
Sales associate CARMEN she is super helpful, friendly and knowledgeable and knew exactly what I needed to accommodate my storage needs I wish every storage experience was like this one unfortunately this was the first best storage experience I ever had. I believe all employees should have this type of etiquette.
Terrible Rat infested!!! NEVER RENT HERE IF YOU ARE SMART!!!! NEVER..
Everyone was super friendly and helpful!! Viviana helped me find my unit. Overall great customer service.
Great storage place . Would recommend 10/10
The process was easy and the staff was super helpful!
I only gave 4 stars because of cost, otherwise pretty good.
Beware storing your valuables in the basement area. There has been a lot of break ins. I am a victim to these burglaries & not much is being done to prevent them. Maintenance on some of the storages should be made especially if there's any kind of opening into the storages. They climbed into ours wire should be placed on all storage units to prevent these burglaries.
Clean and well maintained storage facility
The worst. Been try charge me since I moved in. Moving out immediately. Dirty as hell. Just nasty.
Unfortunately I spoke to fast about carman working at public storage. She also ask everyone to write her a review towards the beginning of the month, this makes her look good, in return she helps with like extension and taking off extra fee’s for you. She was informed that I didn’t no longer want insurance coverage for my personal belongings as to see that this place randomly goes up in price on your storage unit, and her and I was talking about how they had been having break ins, and these thieves were breaking the guests locks and stealing their personal belongings. Why a week later, mind you my storage unit was on the second floor in the middle of the property, and when I went to go retrieve my belongings only to discover my lock had been broken and my belongings had been stolen and went through! The lady that I reported this to was also rude, her response was it looks like it’s all trash anyway! Such disrespect! I believe this is an inside job by the employee. They are the only ones who have information on which units have insurance and the other ones that don’t. And carman has been the only person that has helped me while storing my belongings there, it’s sad that she would be apart of this type of behavior! I will never recommend anyone to go there!
Unfortunately I spoke to fast about carman working at public storage. She was informed that I didn’t no longer want insurance coverage for my personal belongings as to see that this place randomly goes up in price on your storage unit, and her and I was talking about how they had been having break ins, and these thieves were breaking the guests locks and stealing their personal belongings. Why a week later, mind you my storage unit was on the second floor in the middle of the property, and when I went to go retrieve my belongings only to discover my lock had been broken and my belongings had been stolen and went through! The lady that I reported this to was also rude, her response was it looks like it’s all trash anyway! Such disrespect! I believe this is an inside job by the employee. They are the only ones who have information on which units have insurance and the other ones that don’t. And carman has been the only person that has helped me while storing my belongings there, it’s said that she would be apart of this type of behavior! I will never recommend anyone to go there!
No one working to help customer
There are homeless people loitering and even entering the property and there are no security cameras. Overpriced with no security. I left my car in storage and there were cockroaches in the garage.
Units are accessible from the top. Someone climbed into my unit from the top and stole several items. When asked if they had any camera footage they said there were no cameras where my unit is... And I pay nearly $200 a month. I'm OUT
Carmen was amazingly helpful. Very informative with our rental agreements and move in and everything. 10/10 would recommend!
we had this place for many years, every year the fees went up and they do not keep the place clean. I told the front desk that in our unit someone threw a bottle on top with something that looked like urine. Many months we keep telling the front and they never did anything. Fees keep going up, the place was getting more dirty, nothing was done with our request so we moved. We had to trashed so many things due to dead mouses, urine, and feces. Save your money and go some where else.
Hate the hours. Opens at 9:30 and closes at 6pm. The hottest times of the day and have a storage on top floor, no air conditioning so I can't go to storage until winter when it's not as hot. Other than that Staff has been nice and facility is clean. They could offer a trash can to throw small stuff out. I do like that they offer
Crystal helped me out today best service from her
The staff are never in the office and there are a lot of bug roaches in the units they be walking in the hallways .
Public storage is a rip off with how they can change there prices at any given date or time I hate it it's like they want you to lose your things I was very unhappy with public storage . And for you veteran's out there they don't tell you though, I was told when I cleaned out my storage the only they can't do to a veteran is they cannot put your things up for auction I was told that by a public storage employee.
Thank you so much for your good customer service. You are awesome 👍
Thanks Darlene for all your help thanks for getting me the right size at the right price you were a great help and friendly.
Carmen and Darlene are so sweet and great every time I come in they help me out and always have smiles on there face great !!!!
Carmen and Delilah (I believe that was her name, sorry if wrong) were very helpful. They both made the sign up process easy. The customer service was fantastic here. I would recommend this location because of their service alone. Thanks y’all.
Thank you darlene for all ypur help and info and for gwtting me the right size for the right price.. Ypur were bery helpfil and great.
Thanks Darlene for all your help and making my move in easy and smooth.
Thank you Darlene for your awesome customer service. You where great with ur communications skills and being so polite and friendly. Thank you for your patience explaining about the offers and prices. Thank you for ur smile .
Carmen made things simple and easy. Thank you
Outstanding Service , Carmen is great 👍 !
Carmen She was really helpful and nice nice customer services
There’s storage facilities, and then there is Public Storage on Long Beach Boulevard. Best in class. If you have the privilege of meeting Justice and Darlene there, consider yourself blessed. They exude excellence and whenever they are faced with chaos, they maintain composure. Justice, you are the man, dude!
Darlene was such a great help and showed me exactly what I was looking for thanks Darlene for making everything easy and some. Great customer service.
Best storage experience EVER! Thanks to Darlene and Carman for their help. They went out of their way to accommodate me. Thank you. 🙏
Thank you Carmen she was so helpful and sweet great service!
Omg Carmen was Amazing. I called her two weeks ago with come concerns about my storage unit because I lost my keys. She was very empathetic and helpful. Carmen relieved me of so much stress because I flew all the way from Georgia and when I arrived she even remembered me. Very congenial and helpful. Stay amazing Carmen.
Thanks Darlene for all your help.. you made more in easy and fast.. great customer service with darlene.
I had excellent customer service with Darlene. She was amazing.
Gracias por ayudar Suly
Awesome service ! Thank you Suly and Darlene.
Thank you justice for being so sweet and helping me ! Great customer service
Darlene was very helpful and knowledgeable.
Darlene is great! Friendly and efficient
Thank you Darlene and Carmen you girls ! They were so nice and welcoming! Great customer service!
Thank you Darlene and Carmen for making my transfer easy and showing me my available options. You girls are great 👍
Carmen and Darlene were super helpful!
Darlene very helpful thanks. 👏
Thank you Darlene and Carmen for all your help and making my move in easy and fast. Highly recommend this public storage and great customer service.
Very good attention and Carmen was so gently and nice. Highly recommend this place.
Public Storage on Long Beach Blvd has the friendliest and most helpful staff working there. I always receive great customer service when I'm there
I sure like the customer service very professional and very understanding and go out of their way to help.. Never had any problem here
Carmen helped me with finding a perfect storage unit she was very sweet and perfessiobnal at the same time !
carmen and shameika are the greatest customer service they helped me out so much i love to go in there with there smiles and happiness great service!
Carmen and shemeika are great help and really patient they made it Very easy and and quick
Darlene is such a sweet girl and very professional she's made my moving process easy and stress free love the service!
Carmen was great leading me thru all the process thank you for everything guys !!
I APPRECIATE ALOT the help & service. Very friendly & educated on everything is around. Im really happy with the help. Thank you so much.
I went in there the other day to see if I’d be able to purchase a storage unit and the lady in the front Carmen helped me and she was very nice and helpful and walked me through some of the things I didn’t really understand.
Darlene helped me , she was very reliable &’ understanding about my budget towards getting a storage . Id 10/10 recommend it for you .
Carmen and darlene were very welcoming and perfessional they made my experience wonderful great service
Carmen is a great worker everytime I come in she's very helpful and sweet! What a great worker!!
My family has had a storage unit here for a long time and everytime we go the new lady Darlene is always very nice. She even helped my dad with setting up automatic payments. Great worker.
Carmen and shemeika are great employees they helped me with my storage needs great service!
I've been a tenant here for a long time and I've never had a worker greet me or ask me how my day is everytime they see me like Darlene. She is very curious and always asks if I need any help. I wish more people could be like her.
Thank you Carmen for helping me out, was effortless and quick. Thank you again
Carmen is always nice and friendly I really like her customer service def recommended
Shemeika was an amazing worker in helping me in everything ❤️
Carmen is great she always helps me with everything she needs a raise she is great she always is happy and helpful I wouldn't have a storage if it was not for her
Carmen provided excellent friendly service, very knowledgeable and easy to understand, she covered all aspects of the rental contract with clear understanding
Friendly customer srvice,super fast,and good price,from carmen
Carmen and Justice where amazing Great customer service I love it Make the moving experience excellent
Carmen has the best customer service!! We love her!!! She is so helpful and kind. Thank you, Carmen!!
Corina, she’s a very pleasant and lovely person to deal with she has the patients, she’s is also very respectful and very knowledgeable about what’s going on there and I’m very happy to say you got a great customer service with her… you have a five star employee
Carmen was the best she explained everything and help me decided on what storage got best for me. I highly recommend coming here and if you do ask for her.
I worked with Justice, excellent service nice storage unit. I am very pleased
Came in today to rent a space and Justice was kind and very professional. Would recommend this facility.
Justice was amazing. He helped me when I really felt hopeless. I would most definitely recommend this location
Carmen was very nice with helping me with my rental very professional and super helpful outstanding customer service
Carmen was spectacular with helping us get the job done after the moving truck was too large for the entrance and bottomed out on the driveway. She opened the side gate, checked in on us from time to time, and all while dealing with a line of customers before even opening at 9:30 am. My hat is off to her and whomever hired her.
CARMEN IS THE BEST! Moving is NOT easy and is an extremely stressful time for everyone! Carmen has made our transition to a new beginning such an easy and fun experience. She has undoubtedly gone above and beyond for us. Thanks girl! We appreciate you!
Matt was very helpful, I came in thinking I could get something but I couldn’t, but he helped me out and actually helped me more
Carmen is very nice I like her 👍
Carmen was very nice and professional. I went in to ask questions regarding a unit for when I need it and she answered all my questions will definitely return to rent at this location
I went in to make a payment and the girl that helped me carmen was very nice and professional made my visit very pleasant
The manager Vanyse was very thoughtful and helpful
She was great
Vanyse was really nice. The location didn't have what I was looking for but I'm glad I stoped by
Remodeling the entire place from inside to out, clean inside/offloading area, very helpful staff on site to help you check in or just to pay your bill.
The lady at the desk that signed me up was very helpful I'm in a wheelchair and she took the time to show me how to get to it and use the security system she was very polite and very helpful I'd recommend it to all my friends
Easy online rental, great in person customer service. Would definitely recommend.
Carmen was Awesome at the 1917 Long Beach blvd site. She was friendly, informative and she showed me everything and set me up with my unit in minutes. 👍🏼😊
The management goes inside of your storage and steal… they know if you have insurance, and if you don’t you cannot make a claim against them…. They are the worst.
Thank you Debaorah for helping me with the process of renting a storage. Your customer service was great even with the amount of time left to close, you took your time to answer all of my questions.
Came to check out parking storage and unfortunately what they offer wouldn't work for my RV. The young lady in the office, Vanyse, was very nice and helpful. She did everything she could to find me something else but we weren't successful. I appreciate all that she tried to do and would definitely recommend this location for your storage needs.
Been there a couple of months and there already reading the rent always bums hanging are inside on back stairs never received the $1 first month deal
Ridiculously expensive and needs to lower his prices for the size of space it's renting
Vanyse was amazing and very accommodating. Great location!
Vanese was extremely helpful. I showed up & was in & out in no time. She was so friendly and made the process so easy. I would recommend this storage place to anyone. I give this place an A+
Have my storage here and it’s great and nick is a great help
Vanyse was amazing helping secure my unit today. I had to move out of a basement unit cause it was dreary and i got lost but she saved me by moving me to a unit on the first floor with the same amount of space. Rockstar!!!!
Thank you brianna for all your help!!!
I don’t recommend this public storage.This storage ruined my furniture. Be aware!
The workers are very courteous and understanding they showed me the stories room answered all my questions if I had to do business with them again I would
Vanyse was super helpful and awesome 10/10 would recommend.
Customer service is great here, Micah always keeps a smile on his face and is willing to help when it’s needed
I couldn’t be more pleased. Although, the size unit that I reserved wasn’t available on the day that I took possession, they upgraded me to a larger unit at the same rate! In addition, one can check out rolling carts with one’s ID ... making loading and unloading SO much easier!
Prices are a little high, but otherwise the staff is friendly and helpful.
Great service from Micah and Vanyse
No trashcans for any type of thrash is frustrating. In my opion there being lazy.
Venise and Melania was very helpful and polite the two of them helped me extremely well I was very satisfied
YUCK!!! This place is filthy they have rodents in the facility. The staff is VERY unprofessional and always have attitude as if they don't want people bugging them. Not to mention the price I pay for a 5x10 I can get at Extra Storage Space way cheaper . If I could give this place 0 stars I would .Never would I ever rent a storage space here again.
Brianna did an amazing job with the service today thank you!
Such a great place! I’ve never have storage before, Vanyse was super helpful! Such an easy process! She knew exactly what I needed to secure my belongings! Andrea the property manager was nice as well!
Vanyse was very helpful! She made getting my storage unit super easy and quick. She even recommended some amazing things to help protect my belongings! Amazing 10 out of 10 would recommend this storage place! Nick was kind as well. Great staff
Just want to update my review! Still a great place! Excellent speedy service from Nick and Vanyse! Very knowledgeable about what I needed to properly store my belongings! Will definitely recommend!
Thank you to Adrian and Vanyse for their helpful and friendly service!
The employees the man and lady working there today are giving out wrong information are rude as heck to others right in front of potentially new clients we walked right out they need to be fired what a way to lose business in these times because of rude employees
I will recommend this location due to great customer service!!! yeah this location needs to be remolded but the service is what keeps my items here!! I appreciate the managers at this location Adrian and Brianna for assisting me today with my payment.
I juat feel the need to advise people to to periodically check on items in storage. Thry allow homeless people to sleep in storage facilities as a paid customer and my lock wly changed.. Had to call police to make a report and break in my own storage and Corporate doesn't care
Felt the need to warn people..always check inside your storage..and get insurance, take pictures..u probably can't tell from pics but anyone can climb through the units. I found a homeless man in the unit changing his clothes and he admitted on video that he sleeps there, and the employees allow him because he is a paying customer..meanwhile the day before my unit lock was mysteriously changed and i had to call police to make a report and break into my own unit. Contacted corporate and general manager, district manager in which they avoided my phone calls and never returned my phone calls. Employees are lazy and don't do a complete walk through before closing time and that's why there were unaware the homeless man was sleeping in storage unit.
Why has the rent gone up so much? When i started in 2015 rent was$165 00 , a month for a 10' x 11" now it is $305.00 a month im taking my things out by the end of this month.
My storage has been broken into at least 3 times that i know and thats just a shame especially that I'm on the main floor Close to the entrance. My time is up gotta go. Other wise it has been a a long time paying rent for my things to just sit there, i should of sold my things instead of storing them i would of saved about $15,000 dollars . The staff at Public Storage were very nice.
Desk personnel are always friendly and helpful, and I like that I am on auto pay.
I had a really easy time going here. The staff is really helpful and explained everything thoroughly.
Very friendly and welcoming service. Secure. My experiences with them have been good.
Andrea is so good at her job! Go see her for all your needs!! Thanks again!
Muy feo y sucio
Older building and not atmosphere controlled.
It's good service non expensive...units are not drive up stairs and elevator access!
my daughter came in to make my payment and the workers were nice
Thank you to bri and adrian for awesome customer service
I had a great experience with this place!
The staff is always friendly and helpful
This is an average storage business, but the folks who work there are particularly friendly, & cordial.
Friendly staff with a nice sense of humor
Smelly & unclean .. Place was not hygienic at all.. Homeless living on Street right outside the garage bay doors .. The higher up people "in charge" need to figure that out!! The smell was unbearable,I got sick to my stomach.. If you get the 1st month "deal" that is what you will be stuck with .. The workers were awesome & kind & did everything they could to be pleasant and, help us -This is the ONLY reason for two stars .. This is not the place to bring things you care about to keep safe.. I would suggest you check out the space first & ask if they can move you, if your not happy.. If you have any other options I would suggest go somewhere else ..
So I came to this location, and a Mr.Nick helped me out, answered questions, and gave me really useful info for my situation. He was really nice and seemed to know alot! He was also very friendly and seemed like he really cared. 5 Stars!
You get lost
Thank you girls for your wonderful service Andrea and Brianna!
Came to Public storage today to make a payment and was hoping Debbie was there to wish her a happy new year. Debbie if your reading this Happy new year. And I hope to see you soon. Debbie was so wonderful and helpful when I rented my storage and I can’t thank her enough.
Thanks Bri & Andrea
Andrea was very helpful and made it easy to store my belongings. Thanks again
I can see you guys cleaned up a little bit but it's nasty and dirty in there
HOW MUCH IS THE RENT?
Ha! If I could give them no stars I would. I made a reservation and I came at 4:48 the lady was screaming hurry up we closing at 5. So I run in and told the lady I made reservations the Hispanic looking one was gonna do it but the other lady with red weave hair was like uh we close at 5 your gonna have to come back tomorrow. It was not even 5 o clock. And me and my son took a Lyft up there. Smh. So no Imma cancle the registration and go with another one.
Good service from Micah Brianna and rubi.
The stuff worker here is very helpful very nice always help she always smile. Very good storage
Helpful staff! One of the large bay doors couldn’t be opened so you have to walk a bit further but not a huge deal. Unit wasn’t swept before I moved in. Also not a huge deal. Overall good experience.
Charging me another months rent after I moved out the day before the month ended. Ive made several calls and their DM is always in meetings & never available. I was told I would get a call back and so far nothing. I just received a collections letter charging me close to $400. Still nobody is able to or willing to help me clear this out.
the only reason I will give them a two start is the is the customer was hmm ok. what I didn't like I had roaches in my unit. they say other people brings in food that may be so, but other customers suffer do to that .
Everyone I spoke with on the phone at this location has been nice. I want to thank Andrea especially, she was extremely patient and professional each time I had to coordinate a couple of things to get a space for a family emergency. She never at one time tries to rush through my requirements. She looked out for the best deal I could possibly get. Thanks you Andrea for going that extra mile and making this a smooth transition with my family not having to worry about anything. Smooth transaction that was important. If it wasn’t for everything she said and did, I would have went elsewhere. Her customer service was on point! Thanks a bunch Andrea!!!
As a long time customer, i 've been here since 2008 and I am so grateful for the kind of help that I get from the Three workers here. Without their help, I would never have stayed here that long. For instance, one of my many needs is to have the storage be opened early, on time, and even later because I didn't finish the work that I must do. Debbie will always make sure that I can stay late so that I can finish my work! Another great need I have is to have a dolly available so that I can put my things on but a dolly is never available unless I come when the storage first open up. However, I can not always be here when you first open. Fortunately for me, Breanna would come to my rescue and give me a dolly just when I need it! The understanding that I get from Andrea for little things like leaving a mess out in the hall and not cleaning it up before I leave. She would just clean it up for me and not chastise me for it! I truly appreciate all of their help, their patience, and their understanding. I appreciate all that they do to make it easy for me to store things here!!! They have tried to bring the cost of storage down for me by trying to give me a smaller unit. For these reasons, I am able to continue to keep my storage for as long as I have!!! Sincerely, Anh Thu Williams.
helping my aunt and uncle move stuff into their storage. Memorie helped walk us to our unit when we got lost in the basement and did a good job helping even though it was her first day working at this location. Keep it up!
Memorie, Rubi, and Brianna were very helpful today. Thank you girls!
I never thought I would be reviewing a storage facility. Alas, here we are. Helped a friend move all her stuff in today, and our experience could not have been smoother. Memorie and Rubi were very helpful, provided lots of options for storage, walked us to the different units so we could see the sizing ourself, and were very patient with our group. I don’t need a storage unit, but when I do I know who will be in the running. Thanks again Rubi and Memorie!
The ladies today at public storage was very nice and helpful!!! and thank you Deborah for keeping a smile on your face from begging to the end good job public storage for having these ladies working here
The crew you got here at public storage have helped me so much and I appreciate their help so thank you for just being good crew
My visit today was scary, I don't think the lady who waited on me was in a good mood today, she was so rude and her behavior was unbecoming of any customer service position. I REPORTED to corporate
I've been renting 2014 and the staff here has always been wonderful. But Andrea Brianna and Debbie are my sweethearts. They are always so pleasant to see with a bright smile that lights up a whole town.
The multiple times we bombarded Andrea, Bri, and Trinell with questions, they never failed to answer and remained beyond polite. They were consistently helpful, extremely friendly and were a great help to us.
Rubí G. Andrea and Deborah always provide excellent customer service. Always see these girls busy cleaning up and maintaining facility.
Thanks for the friendly and efficient service I receive from the staff in the office . Special thanks to Andrea ,Bri and Debbie.
Service at this facility is always great. Thank you Andrea , bri, and rubí G
Very nice ladies who work at this company. Thank you Brianna , rubi M., And Andrea for your wonderful service.
The only thing that I do not like is that this storage closes to early.
Josie was very helpful, fast, and nice. Very Convenient place
I called this storage place regarding a 5 x 10 storage unit. I inquired how much the unit would cost. The representative said he wanted to make sure that he would find me the best price possible. He relayed a bunch of information to me not leading up to the price. Therefore, I asked him what the price would be. He responded with a question about what I would be putting in the unit. I was a little weirded out by why he wanted to know what I would be storing, in that it’s none of his business. I responded that I was just interested in knowing what the price would be because I’m comparing different storage facility prices. He ignored my response and repeated the question by saying, “I totally understand, it will just help me help you better by knowing exactly what you’ll be putting in the storage unit.“ I said I just wanted to know the price, and he hung up on me.
Rubi, Andrea, and Brianna are always so helpful with all of my storage needs.
Too pricey for space you trying to rent. Building is maintained clean. Staff is friendly and knowledgeable
I myself have never had any issues with public storage...anytime I have used them, the prices were fair and I was able to store my belongings in a secure place, which is the ultimate peace of mind.
Deborah was very friendly and helpful assisting me with choosing a storage unit.
Brianna was so helpful and patient with me .With her help i was able to make a solid decision on doing business with Public Storage. She made me feel very comfortable.
Brianna was such a great help was able to get me into the size i needed with great promotion. Thank you brianna for your great customer service!!!
Andrea, jenn, and Bri were very helpful and professional . Thanks for the use of the storage
Andrea and Deborah is so nice! When ever I get the chance to come in to pay my bill it's always good spirits and no hassle at all. They're very patient with you and kept a smile the whole time. I love the service!
By the book storage.
This branch of Public Storage in the Long Beach has an excellent location just north of downtown Long Beach, near Signal Hill and is very easy to access, especially if you're using any type of large moving vehicle. The staff is very helpful, especially Deborah. I made my reservation online and she promptly called a short time later to introduce herself and touch base about my move in time and all that. She was very personable and helpful during the entire move in experience.
Easy and convenient
Can I deposit my luggage for several hours?
Akeya came in to rent a space and great customer person very friendly as well.
Akeya was very proffesional.. helped us out a lot looking for a space
Thank you Brianna and Andrea. For always being so polite. They always take the time to ensure everything is going smooth with my unit. Not to mention when i needed to transfer to a better unit they were willing to make sure it was the best fit. And a better rate. Doesn't get any better than this!
Jacque had awesome customer service for it being her first day... Her personalality is perfect
May I storage my car there ?
Andrea Brianna Jeremy great costumer service very helpful will recommend to friends great experience
I glad for space availability, the storage is very clean
This is a NEGATIVE review for the PS customer service/call taking dept, NOT for the actual location off of Atlantic Ave/Willow St. (Long Beach, CA) I called asking for info for the 5x10. The person on the other end of my phone call was Felix, the call taking dept. I called on Friday. Two day later, Sunday, their customer service calls me to confirm my application. I never called to place a “reservation.” My issues: 1) is the only reason they collect my name and phone is to harass me via phone call and email?, 2) how does my call gets misconstrued when I’m calling for INFO to making a reservation? These two issues make me believe PS aren’t really LISTEING to their customers when they call for info only, POOR business practices by jumping to conclusions by pressuring me to rent from them. STOP IT!! If I already called asking for some info, I’m pretty sure I can call a second time if you’re the right fit. Should I start calling the Distric and/or Regional offices to stop these harassing calls?...because I will. Or, I could start calling the Better Business Bureau.
I love this public Storage , my favorite employees are Breanna & Andrea . They are always such a big a help to me and are so kind. Because of that I’m always recommending this public storage to friends and family .
This public storage location is the s*** to me I really like the fact that it is extremely sanitary and the employees are very friendly especially my opinion Brianna and Andrea. The others are cool as well but those two are my girls lol they are very professional very well spoken and always kind to all the customers. So if you are in the Long Beach area and looking to store your property make sure you take a trip down to that location and look for Bri AKA Brianna or Drea AKA Andre and tell thwm Casino sent you LOL.
The management here is lacking. No one has authority to do sh....corporate wants you to call store.....store says call corporate customer service LOL. EVERYONE TRYING TO PASS THE BUCK CUZ ITS NOT THEIR RESPONSIBILITY!!????
Jeremy helped me set it up in minutes!! Great!
Brianna and Andrea were quick helpful and friendly
Thank you brianna and andrea for the great experience and saving me some money on a storage. A dollar promotion for the 1st 30days what a deal. Thank you ladies!!!
Brianna was amazingly helpful & a pleasure to work with. Extremely accommodating as well as patient. I would & have recommended this site because of her.
Brianna/Andrea. The manager's were very helpful and skilled (people friendly). They made my experience a " PLEASANT ONE "! Thank for having excellent people working at property number 23027.😎
I rented a storage unit this morning at the Long Beach Store and was assisted by a young man named Jeremy who was extremely helpful and polite! I was very impressed by the entire operation!
Coming from Wisconsin and found this place great place to store staff is real henry is a real nice and knowledgeable manager keep up the good work man
Just wanted to give a huge shout out to the ladies here at long Beach Blvd Jen, Brianna, and Andrea. They are always amazing when I come and make a payment. Always greet me with a beautiful smile . They are honesty an amazing asset to this facility and deserve a raise. Thank you Ladies
Jenny and Andrea have a great attitude and great public relational skills. They are a great asset to Public Storage
Jeremy was very kind and helpful. Made registration so simple. Good vibes
Thanks to these beautiful ladies jennifer and brianna who makes everytime i go in a pleasant time at public storage. Not only do these 2 ladies help me but pm andrea helps as well. Today at the storage mike, jennifer and brianna took the time out to hear my wonderful stories while making sure my storage was clean. Thank you beautiful ladies for the great smile and mike thank you for your help. Go lbb team!!!!!!
Brianna and Michael were very helpful with me moving in today!! They made everything very easy for me. Thank you!
Gary was my agent, he was very knowledgeable about the different size units, agent Bre and agent Andrea was also great! Love there customer service!!! Y'all rock!
Bri And Gary great in the Service That they give me great pleace to have a storage at good people thanks
I just want to give a huge shoutout to the staff at this facility. Bri and Andrea are amazing. Bri was so patient with me and helped me find a smaller space at a more affordable rate. Couldnt have been pleased today. And thanks Mitch for always being my friend.
Great customer service, got an awesome deal the units I rented. The rep Jeremy was very helpful and pleasant.
Andrea, Breanna, and Jeremy were very helpful when I stored my vehicle there, and when I retrieved it. The three were very professional, friendly, and prompt in assisting me. From my first call to make my reservation, during the process, and to finish, they were phenomenal. Store #23027.
If you can avoid public storage there add line freaken loan sharks and cons and no matter how many years you have been with em they will still cheat you
Fast and friendly service!
Brianna was a great help she helped me choose the right size space for the best price. Thank you Brianna!
Gary and Bri were great help at public storage today
I had the most wonderful experience when obtaining my storage unit. Andrea was very helpful and energetic. She made sure I was satisfied with my unit and even re-mopped it. She went above and beyond her duties in my opinion. She is a great asset to PS!!! Thanks again Andrea for your hospitality!
Gray Serbia Noemi
This was by far my best Public Storage experience!! The staff there are kind and helpful! I came in and Andrea and Brianna, both wonderful ladies, patiently looked up my act to help me pay on my moms storage. Great customer service, definitely recommend coming here.
Hate this place. We went in to get our items out of the storage nd our stuff was full of rat poop 💩 and eggs
This location is spectacular to myself; I must say every time I enter the building I’m always greeted with a pleasant smile. Let me continue by saying Andrea, Brianna, & Gary are wonderful staff members with extraordinary customer service skills always helping me better understand the charges that tied to my account.
Dirty, dirty, dirty!.. don't rent this location.. im stuck now because of the cost of relocating to another location, but if i can save you, then good. The workers literally told me that that location has a rat and roach problem because they allow homeless to live in their units and the management doesn't spray poison often enough. Right now I'm stuck waiting on an insurance claim because my couch, bed and cloth items had bugs on them, and my antique sewing machine and some of items had rat fesces and pee on them! Horrible.. Don't go there
It was nice ce
Don't use this one.. my stuff was damaged by rodents and bugs and this place is filthy and tons of homeless hanging around because they live in units here.
Storage not was easy to access. Had no issues. Wish they were open later hours but understand why they have their regulations.
Can’t reach anyone had to go through their call center to reach an answering machine. This place has been a complete nightmare. Don’t expect “payment successful” message when you make a payment online to actually mean that. What it should say is “payment submitted “. It’s misleading actually it’s just a flat out lie because the payment doesn’t go through until days later ... if they sent the message then it would be accurate but they don’t. I received late fees and bad check fees and Who knows what else because no one ever emailed me to tell me that the payment didn’t go through so I was going about my business thinking that was taken care of. And also if you add anybody to your account an authorized user That essentially doesn’t mean anything because now my authorized user who am I authorized to represent me and be able to move stuff in and out she can’t do anything they need my signature while I am trying To make a living I can’t just leave work that is what I thought I added her as an authorized user for so that she can go without me but apparently authorized user doesn’t mean anything. Don’t waste your time with this place find somewhere else.
Staff nice. Senior Management terrible . Place is filthy with mice and trash everywhere.oving out ASAP
Andrea, Brianna, and Robyn were extremely helpful!! I've never needed to rent a storage unit before, so they called me immediately when I reserved the unit online, they answered all of my questions, and got us in and out in less than half an hour. I loved their efficiency!
I had a great experience storing my things here. My things were in storage almost 2 years while I was out of state, I worried about my items from time to time but when I finally got to go pick my stuff up it was just as I had left it, undisturbed for 2 years. The facility itself is a bit dirty once you go into the hallways but that did not effect my things. Thank you public storage long beach for being so awesome and always providing great customer service!!!!
These 3 beautiful women go by the name of Debbie Bri and Andrea helped me out with my move in. As well Debbie made sure I protected my belongings with boxes and tape thank you so much ladies.
She's a blessing
The management doesn't even deserve a 1 star. My stuff was destroyed by mice. I don't even know where to begin. Rat urine everywhere, dead critters all over my stuff. Holes on my furniture, clothes and boxes. Rat turds in my boxes, and chewed up books. I called headquarters to ask why I was being charged for the following month, ( I was on a pro-rated contract), they said they changed its without my knowledge and every year I kept getting an increase. I had to fly from alaska to move my stuff out of their, At which point all of my valuables where already destroyed. Rude management, I called the head guy. Complete jerk, I even recorded our conversation, I wish I could upload it on here so you guys can hear how condescending he is, even after the fact that I rented from them for over 5 years and hundreds of dollars down the drain. Never again.
Muy carro los precios
Andrea, Gary, and Henry were very helpful with everything. I am grateful for their help.
Manager Debra killed it she helped us a lot and answered all our questions thank you again for your help
Two beutiful and gorgeous young ladies with excellent customer service. "Andrea and Destiny the best
Destiny is the best. Wonderful service at this location.
Came in yesterday to look for a storage and Cathy & Juan were so helpful in finding me the right size space. There costumer service was outstanding. I recommend this place to anyone looking for a space. Thank you both of you for a great experience.
Amazing service! Thank you Juan!
Frindly staff. Hours suck. They have roaches.
Very kind staff
They worked great with us
All the employees are great they really have good vibes
Good for short and long stays; however, it does get pricey through the years.
Do you have auctions on line
Cathy was more than helpful in finding me the proper storage container for all of my items as well as finding me the best price. She definitely deserves a raise!
Cathy was so funny and made the move process on a holiday that much easier for me. I had reserved the wrong unit size but Cathy didn't hesitate to find me another unit at the same rate as the one I saw online. Thanks again Cathy.
Customer service is great, but location is a bit shady, I was assured no break ins have ever happened and they have video surveillance
Is this location real open sundays
Always raising the rent, and relatively unfriendly staff.
Tanesha,and Kathy as well as your staff members were very helpful and kind.Great customersevice .thanku 😁
This place is run and operated by cold heated crooks! The lack of intelligence due to the employees not being able to get paperwork and dates correct and blaming the computers are down, you will lose your belongings, I spoke to a women working there to confirm an auction date and then confirmed the date back to her , I was there on the date we confirmed and when I was there another employee stated you had till 9 today, good thing you came today its the last day, takes my payment while waiting for receipt he said oh wait it was yesterday at 9, then tells me 12 on confirmed date? So due to them not getting there end straight I lost my belongings, However I filled a lawsuit against them and thank god my friend who is an police officer was with when I called and heard me confirm the date and time! So they accepted and took my lawsuit!!! Like the judge said late payment or not that's why there is a deadline date and incompetent people that fail to give the correct date should not be running a business, and for that I lost all. So he said for that I'm excepting this lawsuit and handling myself!!!!
Bri was soo very helpful and professional. I felt like she truly cared about my items not gettiing damaged by anything while i store them there and she made great suggestions about items to protect them. She and Cathy are amazing. thank you so much!! also please hire cleaning people to clean out the spaces..i dont think that its appropriate that someone like bri have to clean them..
Good place good price
Staff is not friendly
This is a nice place . Cathy Kat has great customer service. They helped me pick out a great storage space that I needed and for a great price. I would recomand this place to family and friends. thanks for the great service.
Brianna and Juan were super helpful even when the Public Storage website gave inaccurate information. Will use this location if I ever need storage again.
Young lady was really helpful with assisting me with help and answered any that I had for her and explained to me what the monthly payments were for my storage unit , very welcoming for my first time experience
Best customer service team ever! Brianna, Cathy and Mercedes were extremely helpful in helping me find the right storage space to suit my needs. I highly recommend this property its clean and most of all secure and safe.
Brianna and Cathy were amazing! They were extremely helpful and genuinely wanted to help me have the best experience possible. Thank you both!
I came in to look at different size storages for some of my furniture. This facility was very clean and well kept. The customer service I received from the ladies at the front desk Brianna and Cathy was excellent! They were very professional, polite and attentive to all my questions and concerns! Although I decided on a facility closer to my new home I will definitely recommend this facility to someone in need!!!
Great customer service ladies Cathy and Brianna!!
Walter & Robyn & all the employees actually, are very helpful and cordial. The property is very accessible and storing there was extremely convenient. Thanks
Cathy,jorge,and manager Walter are very helpful and knowleadgeable about the property and very nice people friendly and great customer service i tell my friends to go to public storage in long beach if they want good seevice
Whenever I had to get a storage unit. They always have one and the price are fair.
All the time when i come here to pay my bill i have a good time with Tanesha AND Robyn. They have great Customer service and you are Lucky to have them.
Average storage place. People are pleasant.
Not very secure, the locked door is frequently left held open. Inside is filthy with poor lighting. The tiny elevator is not even big enough to accommodate their hand carts.
Sarah, Walter, and Juan have been so nice and welcoming to me ever since I went into the day I left. Great customer service, very organized in their office, and showed support. Lastly, I want to say hello to my future mormon husband.
Robyn was very helpful. .she explain the contract well ...very fast service ...thank you ..
Amazing customer service from Sarah! She saved my life! Thank you so much!
Awful service hours, really I can't believe you close so early i will definitely not return.
I mean what can I say I gave these girls the run around today.. long story short. I got a storage 2 hours later I wanted a refund because I no longer needed the storage.. now to say the least the two women (Robyn & Sarah) were completely awesome. not only did they give me my refund but they did it with a smile. Robyn was thorough with showing me the storage unit and all of the ways to get there and use the lift. But Sarah... man Sarah got me the refund plus the nonrefundable admin fee every penny I spent I got back.. if I wasn't moving tmrw I would def. use public storage. btw they had a hell of a deal 50% of the first month.. thank you ladies and I appreciate the customer service...
I like this place was able to get my storage and the staff was very friendly.
After traveling to 3 different public storage locations because the lack of their professionalism....this location got it right...gave me discounts n all..thanks Sarah and Tanesha for y'all help!!
Shay and Rosa were great
Sarah and Ash are the best. Walts cool too. Very helpful and friendly. Very professional and and resourceful. Thanks guys
Oh yes I would like to say that I am extremely happy with the service that I got from Sarah and the rest of the staff here but mostly Sarah because she's taking time to help me with my cell phone my storage my receipts my paperwork my money my phone I could keep on going on and on and on she's extremely intelligent bright cheerful and just thank you so much can you please give her a raise
My first visit was breezy thanks to Sarah and Walter! I came in with a reservation and upon talking with Sarah and Walter what I reserved was not the best option, so I was taken to a larger unit that fit everything I was bringing. They discussed the discount for the storage unit with me and I went for it, this saved me money my first month and second month. I came in to make my first payment and Cherie and Sarah greeted me from the desk, processed my payment and I was on my way. I definitely come here because of the service.
Tanesha is one of the most courteous and professional people I have ever met ANYWHERE. Truly an asset to the company.
My worthy goods are stored here
Everyone in the office are really nice and helpful.
They cool, Tanisha Keyana
The staff is very helpful! It was busy when I was there but they made sure I had everything I needed! Keyana and Walter were super helpful, and friendly! I had a great time while I was there!
Customer friendly and informative about the storage services they provide
Great customer service. Keyana and Tanesha were nice and helpful.
Tanesha was especially helpful with my special situation! All the others there were kind as well. Big kudos to Tanesha and thanks to you all! PS Apologies for having taken so long to get this done!
Great Customer service and very egear to help with all needs
Excellent customer service!....These girls are amazing!...Although we were very stressed when we arrived due to an accelerated move of residence, their knowledge, and patience, served me and my family well!... I would recommend this location to everyone!
Today was move in day and if it wasn't for Sarah and Keyana today would have been disastrous. They were accommodating and helpful to the fullest. There customer service was off the chart. I am leaving with a great big smile
Come in to rent unit and had an amazing experience walt is great very helpful
Rented a storage a couple of weeks ago and it's great !!!! Walt is the man to go to. Very friendly and helpful amazing customer service.
Came in to do my rental and staff was great and very helpfull thank. You sarah ,walter and eric keep up the good. Work
Ken was very friendly. Great customer service from him. Storage halls could use a cleaning though.
These people were nuts on the phone with me and wouldn't let me hang up. The woman was really rude. Grossed out by the lack of customer service, using someone else.
Very good, carla bartt is so nice
Ms.Keyana gave the best customer service to me as a customer and sealed the deal of me getting a storage unit !!!!
This place is amazing! Kiana and Britt's customer service is great! If you want to come to any storage center, do please come here.
Great and attentive staff @ this location, especially Miss Britt !!! ☆☆☆☆☆
Britt was great! She was friendly and helpful.
Britt was very polite and personable. She was eager to help me find exactly what kind of space I needed and I look forward to running into her when I go to my unit!
Starting with Christopher helping and Robyn, then Juan. Great team effort !! Very nice staff 😀
Everyone here are great to see when we come to our unit. Everyone are truly family to us. Very helpful in every way possible. My family and I thank you guys for everything you do everyday and on thanksgiving day they did something extremely nice for us Alex Britt Judy and Sarah came together and got thanksgiving day meal for us. Alex found us on long beach Blvd when she called I didn't know exactly what she was up too she said stay right there once she showed up she gave us a complete meal for me my wife and our girls that act of kindness made being homeless seem not that bad. Thank you public storage for kind and generous employee's like them.
Britt at Public Storage in Long Beach, AWESOME! Very professional, efficient. She took no time at all getting us set up and ready. We were done in no time. Company is lucky to have her. Thank you Britt. Aida Smith
Brittle and Alex...thanks for the awesome service...peace and love
Awesome the beautiful African American women was so BOMB
Britt was very helpful. There are a lot of options to choose from.
This is an awesome place and they have great service. I had Britt helping me and she really knew her stuff and had awesome customer service!
The service at this facility is outstanding..the ladies in charge aren't just storing stuff..the take into account each individual has specific needs and they are more that willing to accommodate a person..not just their stuff. Thanks Britt and keyana
With their parking garage being locked down always I know that my car is always protected. The ladies in the office Judy and Britt are great and so friendly.
Brittania gave the kind of service that's worth writing this review. My family and I recently had a death in the family and had to get a storage in a rush. With all the stress Brittania was a breath of fresh air and gave great service. She took the time to make sure we understood everything and got us a great rate on the unit! She's great at what she does and made everything so easy. We appreciate her. Thanks Brittania
Great service from Britt. Very helpful during stressful time. Highly recommend this place.
Instead of being honest about the rates and the size they gave my father a storage 9 x 19 for just a bed and dresser others small boxes, said a dollar a day and now we have to pay $280 dollars for space we don't need. Is like me paying another car payment ..and all they can say well you can move it from room to room on different promos..like we have the time and money to do that every month. I would have rather pay the correct amount from day one.
Great costumer service with a very friendly property manager and staff. Pleasure doing business with them.
Employee's were great,nice + helpful I got a great deal on my storage unit!
This place is great! Cynthia, Tina, and Jasmine really portrayed the best customer service I have received to date. Definitely recommend.
I was pressed for time and space, Tina, the manager, was patient, told me everything I needed to know to make a decision (about size, etc) and showed me a few spaces. She answered all my questions, was clear and easy to understand. I'm an older consumer who remembers when there used to be good customer service available and it seems not so much anymore, and so I don't expect much in that regard anymore. Tina was a gem, an example of true customer service. She made sure that I got what I needed, told me it's easy to upgrade or downgrade, helped me save some money, and made suggestions that really helped me. It didn't take very long to sign up. She took care of me as a valued customer and I was surprised and pleased to do business with her and Public Storage. I would recommend this company to anyone.
Love this location! Alejandra and staff made us feel welcome, just like family. Great service! -Mrs.Williams
Staff nice and very helpful . Enjoyed doing business with this establishment.
Great Customer Service - everyone in the team was courteous & helpful & had a great sense of humor! Online bill pay & inquires were smooth. I had an excellent experience in my 6 months of use. Thanks!!
Tina and Julie were great!!! Very helpful
Great storage facility , great staff . Good place to rent.
I was in a real need for storage, not sure what to do as I have never rented a storage space before. Walking into the office on long beach blvd. was an amazing experience. Very freindly and welcoming. Tina,Britt,Orlando, Shery and Julie are a exceptional team. They helped make my experience a lot better then I could of ever imagined. Thank you
Tina and her crew are solid! They always make sure I'm well taken care of and that going in and out of the facility is simple and efficient!
Tina and Chris were awesome and a big help!!!
Wonderful staff- very helpful. Tina is awesome!
Great staff tina ,orlando and tonio have been very helpful . Recomended place to rent.
I have been doing business with Public storage for many years. This public storage is amazing. The staff Tina, Orlando and Tony are very helpful and polite. Exceptional customer service! !
Alejandra was great! Very helpful and informative!
Better then when it was American storage
Awesome service was acceptable 😀
Tina was very polite and professional. She took time providing details and showing units. The process in obtaining a unit with her was fast and effective.
Alejandra was a great help to my husband and was more than happy to show us more than one space to make sure we were happy with the unit we needed. she gave us suggestions on how to stack our boxes and furniture to make sure we would be able to access our belonging more easily but also to make sure we would fit everything inside safely. We will be recommending Public Storage to my family and friends.
Tina provided me with STELLAR customer service! Thank YOU so very much!!! My move was a breathe of fresh air!
An awesome deal for our money! The gals in the front so helpful and friendly! I would definitely keep this place in mind for the next time I need to store something! !!! Did I mention that the customer service was awesome! !!!!
Orlando, mason amd brit are wonderfu staff great place to rent
My boyfriend needed a space to stash his belingings, decided to try out PS. We were met by Judy and she was super helpful. She showed us a space that was perfect for his stuff and recommended supplies. So happy my bf bought the mattress cover. Thank you Judy. Made our weekend less stressful.
Buen servicio sus trabajadores muy amables y Rosa su manager Muy buena atencion
My son stored at a different location months ago and said he had a good experience with this company so I decided to try it. My husband and I rented a unit last month with a young lady, Judy. She was very patient with us. She recommended a good size garage with a decent price. Also told us how cover our stuff. I didn't think the inside could get dusty but it does. Hopefully we'll be out next month. But I would recommend this location for the great customer service and pricing. Thank you Ms. Judy. It's nice interact with nice people.
Been storing my car here for a while with a great low price. Well secured. Got the auto pay and they send me a receipt through my email which is super easy and convenient for me. The office personnel Judy and Olando are greatand the office manager lady. I would recommend this location.
Tina was fantastic!! I had a great experience! :)
Tina, the manager of this location, is amazing. She and her team made my and my wife's move into our storage space so easy. I've used storage here, in Kentucky, and in New York, and I have never had as pleasant an experience. Example: I needed an Allen wrench to dismantle an office chair (of COURSE I didn't bring one), and the manager took me out to her car and lent me hers. That is ridiculously good customer service. In terms of money, the rates are affordable (I pay $125/month for a space large enough to store all of my big wooden furniture, books, and other sundries). Access via Long Beach Blvd. is tricky because of the U-Turn, but not a deal breaker by any means. Great space, incredible staff - I can't say enough!
I was nervous about storing my belongings somewhere other than my home; Being that this was my first time ever storing at a storage facility. Judy, who is part of the staff helped me with my search of a good spot in the facility for my belongings. I am a satisfied customer! Judy and the rest of the staff there were very nice. I was able to move in my belongings with ease. Thank you.
She explained, everything perfectly.
Great location. Clean and very reasonable prices. Plus they only offer drive up units.
wonderful, experience ....friendly atmosphere .....kind and loving staff...... Luv them !
Great experience! Jovann & Tina went far beyond to ensure that our needs were met, and surpassed.
I had to find a place to store my car and I was stressing out and really nervous about this. Then I found Public storage online and I said what the heck ill just make a reservation online. After I was done, I kid you not ONE minute later I received a call from Sam a worker at public storage talking about the unit and answering any of my questions. This made me feel more at ease. Once we got there we were welcomed by Sam and her other co workers they were so nice and friendly! Super willing to help out and make me feel comfortable.They have excellent customer service which make me that that much more willing to get a storage unit. The underground storage for my car was very secure and I felt comfortable with my decision. They really made this choice easier and less stressful. Thank you Sam! She's awesome!
Orlando helped me with every need to great company
Tynisha was very pleasant. . For me she was a breath of fresh air. .
You guys are great.. The store- has help me through my illness n have made it easy, by presenting me with a card for my transactions here in Long Beach CA
Tina so awesome best spot ever... Public storage is the place to go. Helpful, polite, and respectful.
Tina does a great job managing this facility. I stored my car there (in the underground garage, totally safe and protected from the weather) at a very reasonable cost for several months and everything worked out fine. I would definitely use this facility again if the need arises.
Tina make it so easy and comfortable. She explained to me everything I needed to know about renting a storage space perfectly. Good explanations to questions. Always available during operation hours. Place is clean, professional, feels safe. The best Public Storage I've ever been to. Great experience... highly recommend them.
Great service!! Tynisha and Tina are the best
Very helpful & nice
I'm more than happy with the service I've received from public storage an the workers Tina & Orlando hAve been big help
Tina is the best she gave me exactly what I wanted
My experience with the staff at this location has been nothing short of professional and courteous. The treatment they've given us personally has been exceptional. Tina and Orlando have been great to my uncle Joe and myself by helping us move into our new space to avoid being around some questionable clientele and made it happen promptly. I recommended this storage space to anyone who wants a safe place to store their valuables. Thank you, Sincerely, Chris Beeler.
As i will be leaving Public Storage soon,after 4 years of being a tenant i've decided to write a review. The facility was perfect for my needs as well as having boxes,tape, bubble wrap and other accesories made everything so convenient. I must also mention the staff whom always have helpful, curtious and respectful.Ive gotten to know many of them well over the years and special mention must be made of Tina and Orlando. Others were district sup. Kristin,Garland, Francine and Raheem.
Orlando & Samantha are very helpful and friendly.
New employee Elissa and the other two employees (I only got Orlando's name) were very friendly and helpful. The place is a little banged up, but clean, secure and well-lit with plenty of parking. Highly recommended!
I have had a storage unit at the Long Beach Public Storage for 8 years....and today I finally moved all of my things out to be moved to the EAST COAST...TINA and her team were nothing but phenomenal with her kindness and help from beginning to end....I cant say enough about TINA especially....went way beyond the call of DUTY to make this move...much easier. If in the future I need another storage unit anywhere in the USA...I always start with PUBLIC STORAGE after my experience in LONG BEACH... thank you!!!!
The personnel there were very polite and helpful. The representative Jovanna was extremely thorough with the presentation of the unit. And as well as asking me about the necessary size of unit I needed to fit what I had to store. There was a employee in the area of my storage doing some cleaning and we could not enter the building without a code and she immediately assisted us with the proper information.
I am a customer at the public storage in Long Beach on Long Beach Blvd.... I received great customer service from two of your employees Tina and Orlando and Viri...... They're are very professional and are a great asset to your company.
Great customer service, Tina was very helpful in getting me the right space
New customer here in Long Beach, Tina and the staff be helpful with my storage needs.
The customer service is excellent as always.