She’s phenomenal Thanks to Tiara wonderful customer service she delivers each and every time I'm at the location
Excellent service from Tiara.
Tiara has very good customer service , She always have a smile & Answers any questions I may have .
Tiara had the best customer service by far that I have seen, she’s always willing to inform and help me out when I’m there. Definitely should go there !
Tiara is always the best. 10/10 experience each and every time.
Tiara always comes through and always willing to help me out, she’s very helpful and considerate , you should definitely stop by.
Thanks to Tiara my questions and concerns are always answered with her, and she has great customer service.
I had such a wonderful experience with Jasmine. Her energy was/is positive and she truly cares. It was an effortless experience. This location is great. Thank you for your professionalism Jasmine. 10/10.
Every time I’m there tiara shows nothing but care and very helpful awesome.
I think I was helped by Tiara and she’s the sweetest and most helpful! Very clean property great choice to go with
If I could review yall again I would give 10 stars . This place is awesome the ppl who work here are great !!
Diego, greeted me when I entered the office and answered all my questions thoroughly. In addition, he suggested that I download the app to manage my unit more effectively. Thanks Diego!
Diego was very nice meeting up with me and explaining the process! Thanks!
Excellent service the staff is really friendly and Tiara. I think she’s the manager always goes above and beyond. Countless times I’ve seen her walking customers to the spaces, giving multiple options before purchase and accommodating when there is an issue.
Thank you Dulce for providing excellent service!
This place was very helpful especially a young lady named Tiara she was a big help on answering my questions for any doubts I had
Tiara has literally the best customer service I’ve ever experienced. She was very helpful and knowledgeable. I will definitely rent again and refer people here ☺️🙏🏾
I was confused about the process of renting and tiara was such an angel. She was so patient with me and helped me understand and rent a unit☺️
Tiara was such a big help when my fiancé and I were having a hard time
Thank you Dulce for approving me on no rent increase for 3 months
Reyna is such a wonderful person to work with she's so beautiful she's very helpful very sweet I've never met such a helpful person no matter what we will ask of her she had all the answers she was very patient and and kind I rate her 100
The best place a storage unit. Tiara showed me to the best storage unit. So spacious and secure.
Tiara's exchange with me has been most exceptional. She is courteous, professional and pleasant. Very helpful and most responsive.
Convenient location near the airport brought me to PS Lennox but the employees will keep me here, especially Alexandra! She is so friendly, professional, and went out of her way to help.
When making sure that customers are taken care of Tiara goes above and beyond to make sure those expectations are met. Always smiling. Ask for her she makes sure you are good.
Tiara is the best always so sweet. She always helps me when come. The place is always clean.
It was such a pleasure Tiara was such a big help and very courteous
Thank you Maritza for assisting me with my payment
Tiara was very helpful I had a great move in .
Tiara is great, Her customer service is wonderful. The property is always clean and I would recommend renting at this location.
Thanks to Tiara wonderful customer service she delivers each and every time I'm at the location
Isaac and Emery was very helpful during my rental process today very patience through the process and excellent customer service
Tiara i just wanna say thank you so much for keeping the premises clean .
Would have been 5 stars, but they only have two carts for the whole facility. That really sucks 😕 😞
Tiara was amazing, each and every time I come to this property it’s nothing but a pleasant experience
Customer Service is very helpful and customer focused! Thank you
I had a great experience with Tiara she helped me to pay bill online and it was so easy. I'm glad I stopped by this location for help. You rock Tiara!!
I was lost and tiara helped me fined my unit very on top of it awesome
Tiara answered all my questions :)
Not sure where to start but I’ll just start by saying the service I receive each and every time I come to this location is so phenomenal Tiara always makes me feel very welcomed and answers all my questions.
I've been here for a little over a year now, after my old Public Storage location ended up closing down. I recently had to go back in to resolve a rather silly issue that ended up happening regarding price increases. Alexandra, the lovely person who helped me out, was able to help me figure out a workaround and was able to accommodate my specific requests. I admittedly ask a ton of questions, and Alexandra endured all my silly questions and concerns with a huge smile on her face and didn't rush me at any point. She even followed up with me a couple times afterwards and to confirm a couple things as well. Overall, great location, great service, and I've got no complaints (other than the lack of trolleys, but that's all PS locations).
Nice place and clean Tiara keeps up the place in tip top shape
Tiara covered all key components awesome job
TIARA was amazing always the best customer service on point
Nice location and tiara was very helpful:)
First time using a storage unit. Alexandra was very helpful and made it easier for me throughout the process. even provided a dolly to help unload because we couldn’t find a moving cart. I like the fact that a code is needed for door entry which makes it safe and convenient.
Jasmine was so helpful thank you
Been a member for a while they ok
Employee at public storage name tiara greatly appreciated an has been a lot of help.
Clean and well kept together I was amazed great work Tiara .
Very clean very clean awesome.
I had a great stay here with ms.Tiara. I will recommend this storage facilty to anyone who is in need for a storage. Location is varry convient near the LAX aiport. Definelty 5 star treatment..
Tiara help me with every thing im so happy thank you Tiara
Nicolas is a wiz at the app
Great customers service, very attentive .
Great clean place and tiara was very helpful I would recommend this facility to friends and family awesome go.
Tiara is 1 of the greatest customer service person I have ever seen in all my years in any type of business. She is great and personable about her job! Thanks
My wife came to rent a unit out for our items and Maritza the manager helped us. She also helped us make our life’s easier by helping us download the Public storage app on our phones. Thank you Maritza for your great customer service!
My experience was interesting. Process was simple and easy. Tiara was amazing explained everything with great deal very professional very detailed.
Tiara did a great job helping me rent out a storage. She answered every question I ask I’m a professional manner. I would recommend my family or friends to this location
Very pleased with the customer service and professionalism shown at this location. Tiara was very helpful and informative about to use the storage
there has been improvements since i last showed up. can't say the actual staff during the duration of my leasing there DIDN'T steal from my unit themselves. other units were vandalized n' the fact you have insurance did nuthin of it we happen to show up and they had stolen thingz from my unit from the otha side of the wall being half broken CAN YOU IMAGINE? never had a late payment but once. neva wrote a bad checc to this company BUT they don't accept OR the account said they don't accept checcz was outta the country n' HAD NO DEBIT CARD. 2017 to current now my belonginz sold........NO PAPERWORK OR EMAIL AT THAT TIME was eva sent to me. i kept callin YESTADAY no answer left messagez-got an email at close of day my unit sold-are you serious? aren't you to MAIL out this information? again there has been many many upgrades to this location. none myself i have experienced-NEVA GO THERE. when i did 2017-2019 very rough sketchy place LOTS LOTS of homeless persons hangin about n' staff wasn't that honest eitha, my unit had been tampered with more than once. my review is based on my unit being vandalized more than once while on lease here AND THEM DOING AND SAYING NUTHIN ABOUT IT. customer service via the location that i experience via the phone WAS/HAS BEEN HORRIBLE NOT ONCE BUT TWICE. in person my experience has always been pleasant. there is no appreciation for longevity would not recommend n' wouldn't use again if had too. the last person i had spoken to via phone WASN'T A PAYMENT ISSUE EITHA, he wuz very unknowledgeable about public storage.the company he worked for.
The process was nice & easy...
My experience with the U-Haul service was great. I appreciate the representative and I will refer other people. Thank you so much and have a blessed and beautiful day
The hours of operation are the exact same hours a normal person works. 9:30-6 are horrible hours to be open because how can someone who works m-f at those hours be able to access there things when they need it? It makes it only accessible on the weekends where the location is packed and too crowded to move.
The managers here give exceptional service I have no complaints. Tiara is a sweetheart. I stop in just to say hi to her before leaving my unit.
Tiara was amazing. She was very patient in showing me multiple storage units. She took the time to explain every small detail to me. Highly recommend her.
Tiara kind nice Excellent service
Tiara was lovely and hospitable and explained all the needed information. Super professional. I highly recommend this location. Also. It’s close to LAX
Totally satisfied with the service Tiara has been great.
The employee Tiara , is such good help , she showed me where my storage was at .made sure it was up to par . Thank her for her assistance.
Representative Mark & Tiara are so pleasant with very good customer services abilities that it was a excellent experience! Made the over all process very easy.
What an awful company Public Storage is. I was picking my daughter from college and ran out of room for our vehicle and had to scramble to get a place for the bit of stuff we were unable to move. Renting a unit, the smallest at $185 for the first month. This included a $30 administrative fee which their whole business is reliant on doing administrative work so just another corporation tacking on fees to generate more income. But after renting only a week you think this company would have some compassion and return even a tiny bit of the ridiculous $185 but not even as a gesture of goodwill. Extremely disappointed in Public Storage as a company and only wish that they fall by the wayside. Disgusting company
Maritza was great!!! She helped me out with my rent decrease request- very professional and great attitude
Tiara is the best and gives the most excellent customer service explains and shows everything how it is and that's it
Tiara is super nice and always helpful! 5 star service
Great experience and the best walk through from being to finish from Tiara
Fantastic service. I am almost sorry I'm closing my account.
Really well taken care of space, very clean, Emmanuel was a great help
Tiara is amazing. Great service.
In the middle of a stressful move and Patrice & Daisy have been exceptionally helpful! Very pleasant and easy experience with them thank you ladies!
Tiara was amazing! Thank you for your amazing hospitality. 🎉
This experience was beautiful!Ms Tiara was SUPER in her valued knowledge of Public Storage Company was a great help in finding me the correct Storage Unit was the adjusted fit for me, and the price was right.I hope that PSC will continue servicing us Veterans as well.Thank You.
Very clean . People are very organized and helpful. Love it and the price is awesome
Wow since using p.s. your employee miss Tiara ,has been very effective and extremely efficient.
Tiara was great. Great overall experience.
Tiara was so great, thank you!
Tiara is always the best when I come in. Very very helpful.
Tiara was absolutely amazing! She was efficient and very kind to me this morning! She answered all of my questions and even took the time to guide me through the location. During this stressful time, her kindness was greatly appreciated! Thank you!!