Public Storage Self-Storage Units at 6676 Mission Street, Daly City, CA

I needed help with my account and Elise was so helpful. Great person very kind 👍🏻Thank you for your assistance.

Carlos customer service was beyond exceptional. Definitely would recommend him again

Seen one you have seen them all nothing to report

Manager Elise was really helpful. Always provides the good care.

Best customer service experience the lady in the front Elise was very polite and very helpful person she took care me thank you so much

Elise was very understanding and it made my experience very good. This place has improved a lot and She is very accomadating. The place is very clean. -Norberto Galvez

The manager at the Daly City location is named Elyse. She is very helpful, polite, & friendly. I highly recommend this location.

The most helpful release manager, actively help to accommodate our needs.

I am giving it one star due to it not allowing me to rate it less. The staff here is so unprofessional. I just called to ask why there was an increase in my rent without notice, and the receptionist yelled at me, saying they would make the increase for later, sent a notice, and hung up the phone on me without letting me speak. Continuously yelling through the phone, I could not even speak.

This location is the worst setup I have ever experienced before in my entire life. First of all the lady Elise is very, very rude and does not have any customer service skills. The building is inconvenient to renters that use a U-Haul truck due to the low hanging drive thru that is not high enough for a truck to pass under so you end up parking outside (where there is no space at all) and hauling all your items into the building. Mind you I had a truck full of my belongings. No drive up storage units available. Also they close at 6pm. So if you need to access your property after the office closes @6pm, you are not allowed to enter the gate. The office doesn't open until 9am so the dolly/carts are unavailable for use. Huge inconvenience for a mover with heavy items. I will never use this location again and I don't recommend it to anyone in the future. I just called to pay my balance and was told by Elise that THEY DONT TAKE PAYMENT OVER THE PHONE. (what king of business is this?). She also stated that I can pay thru the automated teller but they charge $20 extra. LMAO. I will never again.

Dropped my daughters apartment furniture off when the pandemic began. Clean facility. Not much help when we were trying to find a disposal company that could come pick up much of the material we didnt want to bring home 500 miles away. Very expensive but safe

It doesn’t make any sense to have storage places close so early! I understand staff but to make storage un accessible at 5pm on weekends is crazy. That’s when people typically are moving!

Great location for me. Only 10 minutes from home. It's very secure. I like it that they don't allow access between 6 PM and 6 AM. I would give it 5 stars, but it's a little too costly for that.

The staff is rarely available or on premise. The staff rarely answers the phone or calls back. One of the members is rude and easily gets excited.