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Address

6676 Mission Street
Daly City, CA 94014

Phone

650-741-3055

650-741-3055

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

650-741-3055

650-741-3055

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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All new rentals subject to one-time $29 admin fee.
One-time $29 admin fee applies.
Reserve TodayMonth-to-Month Rent, No obligations
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    Limited availability
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    Unit Size
    5'x5'
    Online price
    $ 111/mo
    Online only price

    Unit Size
    5'x5'
    Online only price
    $ 111/mo
    Online only price
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 111 /mo Online-Only
    Standard Price $ 148
    + one-time $29 admin fee
    Hurry!
    Limited availability

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    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    Presidents' Day Sale
    Unit Size
    10'x10'
    Online price
    $ 125/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 125/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Inside Unit, Rollup Door
    Online-Only Price $ 125 /mo Online-Only
    Standard Price $ 250
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    One-time $29 admin fee applies.
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    Presidents' Day Sale
    Unit Size
    5'x15'
    Online price
    $ 129/mo
    Online only price

    Unit Size
    5'x15'
    Online only price
    $ 129/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Elevator access
    • Inside Unit, Swing Door
    Online-Only Price $ 129 /mo Online-Only
    Standard Price $ 184
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    One-time $29 admin fee applies.
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    Presidents' Day Sale
    Unit Size
    7.5'x10'
    Online price
    $ 130/mo
    Online only price

    Unit Size
    7.5'x10'
    Online only price
    $ 130/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x10'
    • Elevator access
    • Inside Unit, Rollup Door
    Online-Only Price $ 130 /mo Online-Only
    Standard Price $ 186
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    One-time $29 admin fee applies.
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    2nd Month Free
    Unit Size
    5'x10'
    Online price
    $ 140/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 140/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Elevator access
    • Inside Unit, Swing Door
    Online-Only Price $ 140 /mo Online-Only
    Standard Price $ 187
    + one-time $29 admin fee
    2nd Month Free

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    Presidents' Day Sale
    Unit Size
    10'x10'
    Online price
    $ 158/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 158/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 158 /mo Online-Only
    Standard Price $ 316
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    Presidents' Day Sale
    Unit Size
    5'x15'
    Online price
    $ 161/mo
    Online only price

    Unit Size
    5'x15'
    Online only price
    $ 161/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Elevator access
    • Inside Unit, Swing Door
    • Near Door or Elevator
    Online-Only Price $ 161 /mo Online-Only
    Standard Price $ 230
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    2nd Month Free
    Unit Size
    10'x5'
    Online price
    $ 164/mo
    Online only price

    Unit Size
    10'x5'
    Online only price
    $ 164/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Elevator access
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 164 /mo Online-Only
    Standard Price $ 219
    + one-time $29 admin fee
    2nd Month Free

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    One-time $29 admin fee applies.
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    2nd Month Free
    Unit Size
    4'x10'
    Online price
    $ 173/mo
    Online only price

    Unit Size
    4'x10'
    Online only price
    $ 173/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Small 4'x10'
    • Ground Floor
    • Inside Unit, Swing Door
    Online-Only Price $ 173 /mo Online-Only
    Standard Price $ 230
    + one-time $29 admin fee
    2nd Month Free

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    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    Presidents' Day Sale
    Unit Size
    10'x10'
    Online price
    $ 175/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 175/mo
    Online only price
    Presidents' Day Sale
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Inside Unit, Swing Door
    • Near Door or Elevator
    Online-Only Price $ 175 /mo Online-Only
    Standard Price $ 350
    + one-time $29 admin fee
    Presidents' Day Sale Presidents' Day Sale

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    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    2nd Month Free
    Unit Size
    5'x10'
    Online price
    $ 176/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 176/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Elevator access
    • Inside Unit, Swing Door
    • Near Door or Elevator
    Online-Only Price $ 176 /mo Online-Only
    Standard Price $ 234
    + one-time $29 admin fee
    2nd Month Free

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    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    2nd Month Free
    Unit Size
    10'x5'
    Online price
    $ 191/mo
    Online only price

    Unit Size
    10'x5'
    Online only price
    $ 191/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Online-Only Price $ 191 /mo Online-Only
    Standard Price $ 255
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

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    One-time $29 admin fee applies.
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    2nd Month Free
    Unit Size
    10'x20'
    Online price
    $ 284/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 284/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x20'
    • Outside Unit
    • Uncovered
    • Drive up access
    Online-Only Price $ 284 /mo Online-Only
    Standard Price $ 378
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
    Vehicle Parking Only But we've got storage unit for everything else!
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    $1 first month rent
    Unit Size
    10'x15'
    Online price
    $ 287/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 287/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Elevator access
    • Inside Unit, Swing Door
    Online-Only Price $ 287 /mo Online-Only
    Standard Price $ 383
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x15'
    Online price
    $ 290/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 290/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Inside Unit, Rollup Door
    Online-Only Price $ 290 /mo Online-Only
    Standard Price $ 387
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    $1 first month rent
    Unit Size
    10'x14'
    Online price
    $ 316/mo
    Online only price

    Unit Size
    10'x14'
    Online only price
    $ 316/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x14'
    • Ground Floor
    • Inside Unit, Rollup Door
    Online-Only Price $ 316 /mo Online-Only
    Standard Price $ 422
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.
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    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x15'
    Online price
    $ 326/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 326/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Elevator access
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 326 /mo Online-Only
    Standard Price $ 434
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

    All new rentals subject to one-time $29 admin fee.
    One-time $29 admin fee applies.

Storage Near Daly City, CA 94014

Self-storage on Mission Street in Daly City is conveniently located in the heart of the city, just minutes from I-280 and Highway 1, with easy access to San Francisco, South San Francisco, and the Peninsula.

Small Storage Units Near You in Daly City

Commuters traveling to San Francisco or Silicon Valley can store seasonal gear and personal items in a 5x5 storage unit near Mission Street. These small rentals are perfect for storing business materials, sports equipment, or off-season clothing without cluttering your apartment or condo.

Families near Jefferson Elementary School looking to declutter can store recreational equipment in a 5x10 storage unit for trips to Thornton Beach State Park or Gellert Park. Behind the surfboards, beach gear, and picnic supplies, store holiday decorations and extra household items to free up space at home.

Medium Storage Units Near You in Daly City

Residents of apartment communities near Westlake and Mission Terrace can store duplicate furniture in a 10x10 storage unit, including couches, dining sets, and kitchen appliances. These storage rentals are also useful when downsizing or relocating, giving you space to store furniture, decor, and clothing while you transition to a new home.

An outdoor 10x15 storage unit is ideal for storing surfboards, kayaks, paddleboards, and bikes. Drive-up access makes it easy to load and unload for weekend trips to Pacifica beaches or Half Moon Bay. There's plenty of room for camping and outdoor gear along with your wetsuits and accessories.

Large Storage Units Near You in Daly City

Homeowners around Westmoor High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit. These roomy storage rentals can hold the contents of a three-bedroom home if you're in-between residences or relocating to the Bay Area and still house hunting. When you finish storing, unwind with a visit to the Cow Palace for events or explore nearby San Bruno Mountain State Park, just a short drive away.

Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.

If you are still looking for storage units near you in 94014, we have locations at: 307 87th St, Daly City, CA 94015 and 1900 El Camino Real, South San Francisco, CA 94080.

Convenient Self Storage Near You in Daly City

Looking for storage that fits seamlessly into your daily routine? Our Daly City location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.

Covered Parking

Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Daly City

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

– Take I-280S toward Daly City and exit Mission Street. Turn right onto Mission Street and continue until you reach 6676 Mission Street. Public Storage will be on the right.

Directions from the South

– Take I-280N toward Daly City and exit Mission Street. Turn left onto Mission Street and continue until you reach 6676 Mission Street. Public Storage will be on the right.

Directions from the East

– Take I-380W toward San Bruno and merge onto I-280N. Exit Mission Street and turn left. Continue on Mission Street until you reach 6676 Mission Street. Public Storage will be on the right.

Directions from the West

– Take Highway 1N toward Daly City and turn right onto Mission Street. Continue on Mission Street until you reach 6676 Mission Street. Public Storage will be on the left. Find us on Mission Street near Serramonte Center and just minutes from I-280.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Reviews ( 236)

January 31, 2026
Google Public Storage Mike B
Wow, what happened to this place? Reviews from over a year ago are great but definitely not in the past year. And definitely not from my experience. First, why is the parking lot always full? It's always the same cars but I don't believe vehicle storage is offered at this location. Management must but taking payment for them. Second is access. My unit was on the ground floor, and the main lobby/entrance is on the 3rd floor. The elevator worked on move-in day but never since. In the meantime we had to use the emergency exit on our floor for access. The alarm was busted so no worries there. So every time I visited I had to park on the ground floor, walk around the building and up to the main entry, then take the stairs back down to my unit and load items into my car through the emergency exit. But then the locking mechanism on the emergency exit door broke. I would've reported this to the onsite employee but there was nobody there that day. The door was "fixed" relatively quickly. However, instead of repairing the locking mechanism, they sealed the door shut. Good for security, but not so good for exiting in an emergency. I'm guessing this is against fire safety regulations. But what does the company do about access? They tell customers to use the other emergency exit, which is now degrading as well. First the metal cover on the floor beneath the door broke and is no longer there. I'm not sure what's gonna break next but this door probably won't last long with all the traffic. And lastly is pricing. They increased it about 150% over the course of a a year. I started at ~$100, and the most recent increase put me at ~$250. This is probably pretty typical but still annoying.
January 27, 2026
Google Public Storage Jose Villalpando
December 30, 2025
Google Public Storage Christine Adiaz (thediva1208)
I started renting in January 2025 at $319. By April it jumped to $462, and if I had stayed, they were planning to raise it again to $583. There’s almost never anyone in the office, flat carts are rarely available, and now the entire parking lot is packed—only two usable spots left, with the rest taken up by cars, trucks, and even boats. The quality of this place has really declined over the past year.
December 7, 2025
Google Public Storage The Family Bou
Been renting for over 10 months, elevator has been broken the entire time. Rent has increase by a ton.
December 1, 2025
Google Public Storage Philip Lovekamp
Not as secure as any other storage place over ever been to. Elevator is broken and employee not in office during listed office hours. Update: Since this posting my locker was robbed. Shocker. Luckily the single camera in the area had full view of the locker door but Public Storage management isn’t cooperating with the investigation or communicating. I steered several people away from storing their possessions here and will continue to do so.
November 29, 2025
Google Public Storage Stephanie Gonnet
The worst public storage in the Bay Area. Elevator has been broken for A YEAR (I got word from someone at another facility that they do not intend on repairing it). Recently they started renting out parking spaces to cars, boats, trailers etc, leaving no spaces for paying customers to park their car. Absolutely mismanaged. I suggest going to a private owned storage facility
November 8, 2025
Google Public Storage Richard
Elevators out off and on but consistently out since April 2025. Great location, but tight squeeze in corner stairway. Better have good knees and back and ample help if you choose to rent here.
September 27, 2025
Google Public Storage Hos Chavez
I was stuck in storage for about 2 hours behind the gate because no power. I guess the whole place lost power and there's no backup generator. The elevators don't work and they're not going to work. All in all this place sucks
September 21, 2025
Google Public Storage Karl Thibault
Avoid this one. The elevator was broken every time I tried going in the last few months and this happened last year too. I ended up carrying several loads of boxes up the stairs and will need to hire movers for the heavier furniture. I was told there is no site manager to speak to, only a few different part time people covering for the job. The parking lot is full of covered boats and cars with boots that are taking valuable room and making it harder to walk around, not sure what that's about. Silver lining is the person working there last time I was there was good at helping me close the account and request a month's refund due to the elevator situation. Not sure if I'll get it though.
September 20, 2025
Google Public Storage Megan B
The elevator has been out of service for many, many months which makes getting stuff in and out of lockers really difficult. All the while they raise the rent, definitely recommend going elsewhere
September 11, 2025
Google Public Storage Frank Wells
I got a unit here a couple weeks ago. Elevator has been out ever since with no signs of it getting fixed. Navigating down to the units is a nightmare. On top of that it seems that there is always some technological glitch in the office keeping things from working. Management looks like they can't be bothered to fix either of these issues. I won't be keeping my unit here very long
July 25, 2025
Google Public Storage Miles Buroker
Do not rent here - the elevator is out and apparently has been for a year. I showed up with loads of heavy furniture with only a narrow staircase available to access my unit. They also refused to refund my rent for the month I had paid ahead.
July 24, 2025
Google Public Storage David Sinclair
~ not suitable for moving trucks ~ (I think the truck has to be under 9' to fit) Cons: elevator was out for 3+ months, 9 months ago it was out for 2+ months, district manager gave unreasonable timelines (e.g. 'should be ready by next week', that was 6 weeks ago), front office often empty (I've seen people stuck waiting multiple times), can't accomodate moving trucks since height limit for parking lot Pros: clean, customer service was friendly
June 28, 2025
Google Public Storage David Berkowitz
Cannot recommend the Daly City Mission St location or this company.
June 15, 2025
Google Public Storage Cc Anderson
Elevator has been broken for 4months can not put anything in or take out. But you want your money. Sad
June 9, 2025
Google Public Storage Nathan Jordan
Alot of space
April 11, 2025
Google Public Storage G
Elise is always helpful and very professional. She offers excellent customer service.
March 29, 2025
Google Public Storage Mario Santacruz
I just want to share that Elise was awesome and made this process easy to handle… she is an asset to your business!!!
March 1, 2025
Google Public Storage Omari Patterson
Elise goes above and beyond for her customers. She made the application process turnkey and our experience at her facility has been first class. Thank you Elise!
February 6, 2025
Google Public Storage stefano silvia
I was helped multiple times from Elise and she was fantastic. Her assistance gives so much value to this storage facility. Elise ensures my storage needs are possible. I have always had a great experience with Public Storage but I specifically use this location at 6676 Mission St because of Elise. Thank you Elise.
February 3, 2025
Google Public Storage YUSUKE FUNABIKI
**long review warning** I have utilized this company’s services in Los Angeles, Denver, and San Francisco, and, unfortunately, the service at this particular location has been disappointing. Regrettably, it has reached a point where further complaints seem futile. Here is a summary of my experience: I specifically chose this location because it is open on holidays. However, on both Thanksgiving Day and New Year's Day, I was unable to open the gate. Additionally, the office was closed on these holidays, meaning there was no way to speak with a live representative. The contact numbers listed on their website and Google are automated systems, which did not provide any resolution. I filed a complaint with customer service, and I was informed that the store manager would follow up, but I never received any communication regarding my concerns. Most recently, on February 2nd, 5 p.m, Iencountered another issue. An employee, who appeared to be Asian male in his late 30s to 40s and was wearing glasses, failed to inform me of the closing time and attempted to leave. When I requested assistance with the gate, he just told me "the office close at 5pm" "I am leaving" and "You need to watch the time". While I acknowledge that missing the closing time ONLY 3mins was my responsibility, I found his tone to be unnecessarily dismissive and unprofessional. There was no need for him to be curt or unkind in his response. To the store manager: I strongly encourage you to remind your staff that while friendly service is always appreciated, it is essential to maintain a professional boundary with customers. Clients are not your friends or family, and treating them with respect and courtesy is paramount. Thank you
January 29, 2025
Google Public Storage Eric Wu
I opened a new storage contract here. Elise was great and I appreciate how she was able to guide me through selecting a unit and the set up process.
October 4, 2024
Google Public Storage lind
The staff on duty her name is Elise is a very good marketing person. I was able to sign the application/contract immediately. She was very knowledgeable about her job and all my questions were answered to my satisfaction. She was able to find me good deals which was very timely. She was courteous and very focus on how to show me the location of my unit. I am happy and comfortable renting the unit to keep my personal belongings.
September 21, 2024
Google Public Storage Arthur Trino
September 14, 2024
Google Public Storage Victoria Donesa
August 9, 2024
Google Public Storage Hope Mandecote
No elevator for more than a month.We are paying expensive and there is no elavator to move in heavy stuff .Are you guys planning to fix it??? You should fix the elevator we are paying expensive rent..!!!!!!!!!!!!!
August 7, 2024
Google Public Storage Antonia Wong
I signed up online for a storage and was not notified that the elevator at the site was broken. I learned when I arrived with my stuff that the elevator has been broken for 2+ months with no ETA on when it would be fixed.
August 2, 2024
Google Public Storage Susan Carrasco
A month ago I went with my mom to look for a place to rent and we were attended by an excellent woman her name is Elise 👌 if you are interested in renting a place, ask for Elise very kind and respectful she gave us time and helped us with some heavy stuff (Strong Woman)! , thanks for helping us, Elise. u are the best
July 3, 2024
Google Public Storage ANA ZEPEDA
I needed help with my account and Elise was so helpful. Great person very kind 👍🏻Thank you for your assistance.
May 27, 2024
Google Public Storage anna solano
Carlos customer service was beyond exceptional. Definitely would recommend him again
May 5, 2024
Google Public Storage John Broderick
Seen one you have seen them all nothing to report
May 1, 2024
Google Public Storage Miguel Malbas
April 26, 2024
Google Public Storage ridrigo mendoza
Manager Elise was really helpful. Always provides the good care.
March 29, 2024
Google Public Storage C De silva
Best customer service experience the lady in the front Elise was very polite and very helpful person she took care me thank you so much
February 8, 2024
Google Public Storage Christian Galvez
Elise was very understanding and it made my experience very good. This place has improved a lot and She is very accomadating. The place is very clean. -Norberto Galvez
February 3, 2024
Google Public Storage Bella Trombino
The manager at the Daly City location is named Elyse. She is very helpful, polite, & friendly. I highly recommend this location.
January 22, 2024
Google Public Storage Jack Latourette
The most helpful release manager, actively help to accommodate our needs.
November 16, 2023
Google Public Storage Ashley Ann
I am giving it one star due to it not allowing me to rate it less. The staff here is so unprofessional. I just called to ask why there was an increase in my rent without notice, and the receptionist yelled at me, saying they would make the increase for later, sent a notice, and hung up the phone on me without letting me speak. Continuously yelling through the phone, I could not even speak.
October 27, 2023
Google Public Storage Anis Elmalti
May 17, 2023
Google Public Storage Chalina Graham
This location is the worst setup I have ever experienced before in my entire life. First of all the lady Elise is very, very rude and does not have any customer service skills. The building is inconvenient to renters that use a U-Haul truck due to the low hanging drive thru that is not high enough for a truck to pass under so you end up parking outside (where there is no space at all) and hauling all your items into the building. Mind you I had a truck full of my belongings. No drive up storage units available. Also they close at 6pm. So if you need to access your property after the office closes @6pm, you are not allowed to enter the gate. The office doesn't open until 9am so the dolly/carts are unavailable for use. Huge inconvenience for a mover with heavy items. I will never use this location again and I don't recommend it to anyone in the future. I just called to pay my balance and was told by Elise that THEY DONT TAKE PAYMENT OVER THE PHONE. (what king of business is this?). She also stated that I can pay thru the automated teller but they charge $20 extra. LMAO. I will never again.
May 9, 2023
Google Public Storage Nick D
Dropped my daughters apartment furniture off when the pandemic began. Clean facility. Not much help when we were trying to find a disposal company that could come pick up much of the material we didnt want to bring home 500 miles away. Very expensive but safe
February 19, 2023
Google Public Storage Christian
It doesn’t make any sense to have storage places close so early! I understand staff but to make storage un accessible at 5pm on weekends is crazy. That’s when people typically are moving!
February 12, 2023
Google Public Storage Toby Bruce
Great location for me. Only 10 minutes from home. It's very secure. I like it that they don't allow access between 6 PM and 6 AM. I would give it 5 stars, but it's a little too costly for that.
January 27, 2023
Google Public Storage Derrick L
The staff is rarely available or on premise. The staff rarely answers the phone or calls back. One of the members is rude and easily gets excited.
December 9, 2022
Google Public Storage Genise Jones
October 8, 2022
Google Public Storage Maria E Paniagua
This Daly City location is very convenient if you don't have a car; public transportation is near. I have been renting here for 10 years and have found management is reliable and friendly. Ms Elise, the current manager is very nice, knowledable and customer oriented. Recently she helped me to size my unit and facilitated my move to a smaller one with her expertise and advice. She also explained to me the changes of my move and how I would save money. I recomend anyone needing a space to give Public Store a try.
September 30, 2022
Google Public Storage Daymellyn Perez
Definitely haven’t had a good experience coming here to make my payments. Black lady did not even want to give me her name but does take my money and says ok leave now instead of helping me. I was asking for detailed on fees and says she cannot do anything, I ask her if she can help me with resetting and says talk to customer service now leave. The fact that she kept saying leave and that I’m just arguing with her is frustrating. I just needed to make a payment and get help but she was definitely very rude and it is not the first time.
September 24, 2022
Google Public Storage Averelle Aban
I love this Public Storage branch. ELISE the customer service staff was accommodating. She answers all my questions, hospitable and patient. She pick me a good rate and good unit. I love to rate 5/5 for her! Thank you so much Elise! I hope you will have more customers to come.
June 2, 2022
Google Public Storage Ashley Bradspies
Facility is not accessible with a trailer /tall truck and smells like rats/mice. Main office was closed on a Thursday arrival
April 27, 2022
Google Public Storage Pamela Parks
I received a call from Elise saying someone broke in my storage. She was very help full and made my transition to another storage space. I will tell my friends about this storage place if they need a storage. Elise is a excellent manager. Thank you for your help Elise.
April 22, 2022
Google Public Storage Damon Poon
Beware of this location! It has a low overhang that does not have enough clearance for some large U-Haul style trucks. When I called to ask about the clearance, I was promptly yelled at and was told that it’s “easy” and that they did not understand why I was asking my question. Then they proceeded to tell me to just park my car to grab my things. When I wanted to clarify my question, I was interrupted because I was “lecturing“ them and that they worked there for 13 years… and then they proceeded to imply that I was racist because they had an accent. I can’t wait to get my things and never support this cesspool again…
April 3, 2022
Google Public Storage ehsan hosseini
They close at five. Who does that? Also their carts hardly fit in the elevator. Imagine trying to move a whole stack of heavy boxes and your cart cannot fit in the
April 1, 2022
Google Public Storage E S
Elise was helpful with walking through the first phase of renting a storage unit. She went out her way trying to find me the best deal for my unit size.
April 1, 2022
Google Public Storage Mario Cuellar
Lugar muy limpio y ordenado
March 29, 2022
Google Public Storage Toby
Elise provided excellent and exceptional service from the beginning. Elise helped me manage everything about my storage units. Elise made it easy for me. I will recommend this facility to people I know. I am writing again on 3/29/22. The service provided by Ellisse is extraordinary!!! I left the lock to my unit unlocked when I left the facility. Ellisse removed my unlocked lock. Put on a temporary lock. Then called me to tell me what I had done. Incredible service!!! I went back to the facility. Ellisse removed the temporary lock and replaced it with mine. Thank you, Ellisse.
January 28, 2022
Google Public Storage Ronnelle Yturralde
BEST storage we the prices rate is worth it with 24hrs surveillance cam..the employees very nice and helpful especially by the name ELISE she so great shes one step ahead on us on what service help we need...