David was great helping me switch my unit swiftly and making hr process seamless . Appreciate the help!
David has been outstanding !!
Contacted this location and within 3 hours same day I was moving my things in! Emory was an amazing help with getting me set up so quickly and went out of his way to accommodate my schedule and movers. Best experience I’ve ever had at a storage unit.
Thank you David for helping me getting the App very helpful and very kind.
Thank you David Z for the great service such great personality. 😊
Great service I was able to get my space, easy process location nice and clean.
Easy process to get the unit. The facility is nice and clean.
David was unbelievably helpful. I accidentally lost my keys to my lock and he helped me out of a pickle. Quick and very friendly service. Definitely recommend storing things here
David was super helpful. Quick and easy rental.
Natalie and Dawn were so helpful with my renting experience. They were so welcoming and patient with me. Thank you
Thanks to Natalie at Public storage #20153 who referred me to #08504, I was able to rent a storage same day. David and manager Kat were very helpful, professional, and courteous. Store hours are very convenient 6am-9pm daily. Facility is very clean and off Newport Bl and 16th street in Costa Mesa.
My husband and I chose this storage place over another slightly cheaper option because of the friendly and knowledgeable gal at the front desk! She was professional yet personable and friendly, making us feel confident that our belongings will be safe and secure. We truly appreciated her excellent service. She is the reason we decided to do business here!
Kat was very helpful in assisting with my move in. Very clean
Best public storage location, very well maintained and the staff is super helpful. Gabby helped us navigate some minor issues that came up provided excellent customer support :)
Just signed up for a small 4x4 for our Christmas stuff. David the manager on site is sooo nice and helpful. He was extremely responsive and made the process easy and affordable. Great location near TJs😀 and happy to have clear closets now!! Thank you David!!
Everything went very smoothly, I paid the first month when I signed the agreement and downloaded the app. Once the lease started I drove up to the facility, opened my app, unlocked the front gate and unloaded my stuff.
It happened exactly as they told me. A very nice, clean facility!
I recently rented a storage unit at this location. I was very pleased with how clean it is. I always felt safe coming and going. Susanna, the manager, was very pleasant and helpful.
I highly recommend this location.
Susanna was very, very helpful.
Highly recommended.
My wife and I switched from a large storage room to a smaller one earlier today at the facility on Newport Blvd and the on-site manager, Susannah, was very helpful every step of the way. She made sure I was refunded for the lock I purchased for the storage room I vacated and she also took the time to show me how I could use the Public Storage app. to exit the site more quickly and efficiently. My sense is that she really cares about the customers and that she tries to do the best for us that she can.
Keep up the good work!
Mark Perman
Natalie was very helpful and has alot information
Susanna went above and beyond in assisting me me with another storage unit. She did an excellent job!! Thanks again!!!
To Whom It May Concern: I had the pleasure of working with Suzanna at the 1604 location. She exhibited professional excellence & made securing a storage unit as streamlined as possible. She also was extremely caring in helping me to select the appropriate unit for my needs. Thank you, Suzanna!
Great clean location. High rental rates and the raise them every year.
Easy access with their phone app. The location is safe and very secure.
After this post, I received a call from management. They were very understanding to my post and offered a review of my monthly fee. I'm happy to say that my fee was adjusted to my surprise.
Super nice staff. Great place, clean and secure. Would do it again in a snap.
Natalie was very helpful and knowledgeable about storages. She went out of her way to help
Natalie and Susanna were awesome
Natalie, Susana, and Ambrosio are extremely helpful and run the facility great
Natalie was phenomenal. Very well educated in storage and the best size and value to get
Natalie was wonderful and love that the facility is self served
This place is great!! Ambrosio is amazing, and such a big help! Thank you thank you!!