Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 5915 San Juan Ave, Citrus Heights, CA
Address
5915 San Juan Ave
Citrus Heights,
CA
95610
Full Service Kiosk Available
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
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Unit Size5'x5'Online price$ 34/mo
Unit Size5'x5'Online only price$ 34/mo
Small 5'x5'- Climate Controlled
- Upstairs access via elevator
$ 34 /mo$ 48 /mo next 3 monthsBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 42/mo
Unit Size5'x10'Online only price$ 42/mo
Small 5'x10'- Climate Controlled
- Upstairs access via elevator
$ 42 /mo$ 60 /mo next 3 monthsBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size10'x10'Online price$ 81/mo
Unit Size10'x10'Online only price$ 81/mo
Medium 10'x10'- Climate Controlled
- Upstairs access via elevator
$ 81 /mo$ 116 /mo next 3 monthsBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x15'Online price$ 161/mo
Unit Size10'x15'Online only price$ 161/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 161 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x20'Online price$ 220/mo
Unit Size10'x20'Online only price$ 220/mo
Large 10'x20'- Climate Controlled
- Upstairs access via elevator
$ 220 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x30'Online price$ 341/mo
Unit Size10'x30'Online only price$ 341/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 341 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x30'Online price$ 369/mo
Unit Size10'x30'Online only price$ 369/mo
Large 10'x30'- Boat or Vehicle
$ 369 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Storage Near Citrus Heights, CA 95610
Self storage in Citrus Heights is conveniently located on San Juan Avenue just south of Greenback Lane and east of I-80, with quick access to Sunrise Recreation Area, Rusch Community Park, and the American River Parkway.
Small Storage Units Near You in Citrus Heights
Golfers can Store clubs, balls, and gear in a 5x10 storage unit after a round at Foothill Golf Course. Residents around Pacific Elementary and Citrus Heights neighborhoods can Pack away holiday decorations, seasonal clothing, and boxes to free up space at home in a 5x10 unit.
Medium Storage Units Near You in Citrus Heights
Apartment renters and families near Sunrise Vista Drive can Store couches, coffee tables, and shelving in a 10x10 storage unit. These units help you Declutter during moves or home updates by Stashing off-season items and extra furnishings.
Large Storage Units Near You in Citrus Heights
A 10x15 storage unit on San Juan Ave offers space for mattresses, bicycles, and multiple rooms’ worth of belongings—ideal when you Revamp your home or clear out a garage. For more extensive storage needs, a 10x20 or 10x25 unit can Store furniture, appliances, and boxes from a three-bedroom home. Public Storage at 5915 San Juan Ave offers indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs.
After visiting your unit, shop nearby at Sun Valley Mall or enjoy outdoor recreation at Rusch Community Park.
Use our eRental program to Reserve your unit online and experience modern self storage built for your convenience.
Find additional Public Storage locations near 95610 at: 7222 Greenback Ln, Citrus Heights, CA 95610 and 8031 Madison Ave, Fair Oaks, CA 95628.
Convenient Self Storage Near You in Citrus Heights
Looking for storage that fits seamlessly into your daily routine? Our Citrus Heights location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.
Available Storage Unit Sizes
From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.
Drive-Up Access
Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.
Climate-Controlled Storage
Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.
Uncovered Parking
Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.
Covered Parking
Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.
Enclosed Parking
provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.
24/7 Access Storage Near You
With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.
Other Amenities & Services
Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.
Cheap Self Storage in Citrus Heights
Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.
Promotions
Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.
Billing (how it works)
Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.
On-Site Property Manager
Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.
Directions
Directions from the North
Drive south on I-80. Take the Greenback Lane exit and turn left onto Greenback Lane. Turn right onto San Juan Ave; our facility will be on the left just past Sunrise Drive.
Directions from the South
Drive north on I-80. Take the Greenback Lane exit and turn right onto Greenback Lane. Turn right onto San Juan Ave; our facility will be on the left just past Sunrise Drive.
Directions from the East
Drive west on Greenback Lane. Turn right onto San Juan Ave; our facility will be on the left just past Sunrise Drive.
Directions from the West
Drive east on Greenback Lane. Turn right onto San Juan Ave; our facility will be on the left just past Sunrise Drive. Find us near San Juan Ave and Sunrise Drive.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Explore our Citrus Heights, CA Storage Units at San Juan Ave
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
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I had a great experience at this Public Storage location thanks to Aundrea who I met there twice. Aundrea answered all my questions, even the dumb ones and was always courtesy. She made the sign-up process so easy and never made me feel rushed. I was dreading renting a storage unit but now I feel good about it so thanks Aundrea! This location is in a decent neighborhood, clean, and I like that unit is climate controlled.
I had such a wonderful experience with this storage facility during my move. The two ladies in the office (Holli and Sherita) were absolutely phenomenal from start to finish. Moving can be stressful, but they made the entire process so smooth and easy.
They had my unit ready to go, made sure I had the right lock, and walked me through everything with kindness and patience. On top of being incredibly helpful and professional, they were some of the most pleasant people I’ve ever met. Their positive attitude truly made my day during a hectic move.
It’s rare to find customer service like this anymore, and I’m so grateful for their help. I highly recommend this storage company to anyone looking for a smooth, friendly, and stress-free experience!
I recently visited the property at 5915 San Juan Ave. Met the manager Andrea. She was very informative, on the rates, helpful, friendly and had an infectious smile. This property was a lot cleaner than most others I have visited.
Andrea was very
Very polite and courteous courtesy cart for heavy lifting 10 out of 10
Aundrea was amazing! Very helpful, courtesy and professional. She helped resolve our issue quickly and politely! If only ALL customer service could be this pleasant!
I didn’t catch his name today, but I spoke to a male employee that was incredibly helpful showing me the size of a couple units before I reserved one. Then, once I made the reservation, he walked me in to show me where it was. Excellent customer service and a huge help!
Andrea was great, she was quick, efficient, professional. And really went above and beyond with her knowledge and tips to make my experience easier.
Professional property manager extremely helpful, knowledgeable, courteous. Michaela was also patient with me creating on-line account.
They fixed the gate and I didn't have a code thank God that Ethan was there and was able to help me out and give me a code. It's not the first time he has helped he is a stud.
Andrea was so sweet she helped me and she even swept up the spill near my unit. She was very friendly and polite.
Was lost at first, Aundrea helped me find my unit, she was very kind and helpful. Was a very pleasant experience. Very greatful I ran into her when I did.
Ethan is a legend. Helpful beyond belief!
Ethan absolutely rocks and is so helpful
Eddy has been very helpful and courteous. I like my unit.
Great storage space fantastic management Andrea is the best!
I had such a great experience, renting from this public storage the customer service here was amazing. Ethan was very helpful with my move out. I really appreciate you guys. Thank you.
I didn’t like this spot 2 years ago. You got a new manager Andrea, she is amazing good job public storage. She’s a keeper!
Ethan was great help ! He was very welcoming as well !
Ethan was wonderful and helped us find our unit! Highly recommend!
Ethan was very helpful with our unit when we moved in today
Ethan was very helpful, he is always happy to answer any questions I have. We need more people like him.
Ethan has been really helpful and informational
Ethan was wonderful and so helpful. He did an amazing job helping me with my reservation and was very thorough with explaining everything to me. He answered all my questions and even lead me to my unit. He made the process quick and easy.
It’s not often I get to experience such great customer service. It makes all the difference. Thank you Ethan!
In a day and age where most employees don't give a damn about their job, it is exceedingly difficult to find someone at their workplace going out of their way to make sure the customer is taken care of.
While I've had a unit at Public Storage, Ethan has made the experience one of those above and beyond exceptional examples .
To any prospective customer, I'd say look forward to the coolest and most helpful guy in the storage business I've ever dealt with.
To corporate and the decision makers at the desks, make sure this guy stays happy so the customers keep returning.
Thank you Ethan! I was so lost trying to figure what I needed and you were so helpful and knowledgeable. Highly recommend!
Ethan has been absolutely Amazing!!! We have had a last minute move from a different facility. He spent the time we needed with us to find the right locker. He supported us every step of the way and was kind, courteous and respectful
Thank you Ethan for rescue us with excellent service!!!
Friendly service! Ethan was very knowledgeable and showed me around the premises, which are kept very clean.
It gets frustrating constantly navigating websites and phone systems to get answers. Thanks Ethan, for the excellent in person customer service. Your commitment to helping with a positive, professional attitude is greatly appreciated.
Ethan, great customer service
Ethan is the best . he will go Way Beyond what he needs to do to make sure customers are happy he has been nothing but sweet and considerate the entire time we have been here this is one of my favorite storage units ever. ps Ethan deserves a raise. for evening he dose
Ethan the property manager is always very courteous and helpful. I appreciate his assistance and I appreciate the speed of being able to rent a unit using the kiosk, its fairly quick and pretty painless. All in all, good experience at this public storage.
I had a great experience working with Andrea while reserving my storage space. She was incredibly helpful, knowledgeable, and made the whole process smooth and stress-free. Andrea took the time to answer all my questions and ensured I got exactly what I needed. Her friendly attitude and professionalism really stood out. Highly recommend her if you’re looking for top-notch service!
Ethan provided exceptional assistance and sensitivity helping me with handling my late father's unit and account. He literally walked me through everything I needed to do for access and ensured a smooth transition in an otherwise difficult time.
Ethan was very hospitable. Answered all our questions and concerns. Ethan cares about the property and the people! Thank you!
Ethan was super friendly, super knowledgeable & super helpful!!
Needed a storage in the beginning of April and found this option - no regrets. Price was right, was given immediate access, and close out process was really easy. Highly recommend!
Ethan was great and super helpful when I got locked out of my moms unit. He is very accommodating and kind.
Ethan was especially helpful! I kept my storage especially bc i knew I’d be working with him!
Ethan at the San Juan Public Storage is the definition of customer service. I've never felt so welcomed anywhere, much less a storage facility. This guy made the best first impression and definitely made sure Public Storage will have me as a customer for years to come. If you need a unit go to San Juan in Citrus Heights. Seriously!
Ethan checked in and warned of my low tire which was really considerate. Also made sure I didn't need anything. And he also said he would check us out for moving out.
Ethan was a great help, showed me where my storage unit was and guided me around the place. His attitude was great .
Super friendly the one guy Ethan.. very helpful
He helped with the door code and was friendly every time I saw him. Ethan is awesome!!!
Very clean and the gentleman who assisted me was extremely helpful and kind
Ethan was wonderful he made it go smoothly even when he was juggling 10 things at one time I’m glad I am a customer
I went to this location to ask a few questions and to get a feel of the area. Thankfully they had Ethan in staff to help me get my questions answered and show me around.
I'm quite ill and this is the second time I've come in just to ask questions. Ethan was so patient and really helpful.
This isn’t the closest location to home but the staff is by far the friendliest, and most professional in the area. Cinnamon was very helpful in getting me all of the equipment i needed to pack and move everything into my unit. If you’re looking for no hassle storage with an amazing staff who makes YOU the priority, this is it!
Ethan was a very professional and pleasant property manager. Extremely kind and helpful. Thank you Ethan!
Ethan was very helpful and attentive. Highly recommend. Super easy move in. Very clean.
The best property manager is Andrea! I love renting a unit here
Thank you, Andrea, for your help.
My move-in day was super smooth and the manager there, Ethan, was very helpful and walked me to my unit. The information he provided about the unit was great.
I had an excellent experience with this public storage facility! Andrea was incredibly helpful and friendly, making the entire process smooth and stress-free. The units are clean, secure, and easily accessible. I felt confident that my belongings were safe and well taken care of. I highly recommend to anyone in need of reliable storage solutions!
Aundrea was helpful and made my issue easy to resolve
Easy move in, helpful staff.
I think her name was Andrea. She was super helpful and courteous. Helped me right away get with a unit and was able to move right in.
Last week, someone broke into the Public Storage on Fair Oaks Blvd. in Carmichael and cut off the lock to our storage unit and tried to get in. They failed but, in doing so, damaged the bolt/hasp assembly. Al (who was filling in for the manager) called right away to let us know. By the time we got to the facility the next day, Al had replaced the hasp, comped us a new lock, and had everything good as new. Just want to say that Al was fantastic - apologetic, professional, friendly, communicative and super efficient. Excellent customer service. It was a pleasure dealing with him, despite the circumstances. Public Storage is lucky to have an employee like Al and I hope you take good care of him and keep him around!
Ethan was very customer oriented. He called to see if I needed assistance completing my online reservation. After my move he again called to make sure everything went smoothly, the gate code and door code were operating correctly. I appreciate Ethan his professionalism and customer service. Thank you
I'm an older person and I came in with questions about unit sizes and accessibility. Ethan was really friendly and informative. I left with all the information I needed and one less thing to worry about. I definitely recommend this business.
Our first day at our storage unit Andrea was very helpful and a cheerful attitude
Andrea is very helpful and friendly
This Public Storage location appears to be well-maintained and organized. It’s a decent-sized facility, although most of the units are indoors. Unfortunately, since it’s a kiosk site, it’s a bit challenging to get assistance. Despite this, it’s a good location. Unfortunately, during my visit, the kiosk wasn’t working, so I couldn’t get any help.
We moved in on Sunday with complicated details for the move. Ethan was on the property, greeted us warmly, made sure that the complicated details worked out, he absolutely and thoroughly saved us. We came from far away out of town and never would have managed to complete the move that day without him. We were so lucky that he went far above and beyond, helping us in a million ways that we really needed. Late in the afternoon of our long move, he topped off his stellar service by bringing us bottles of cold water at our outside unit on a sweltering day. We were crazy with gratitude. Hats off to you Ethan!! I would work beside you in any job or wish to hire you if that was my place, any day. Excellent job. You are friendly and show so much care for the quality of your work, that we left grateful and hoping to see you again soon.
Audrea helped me move into my new unit today and she was fantastic she made it so easy and fast! I would highly recommend Public Storage!
Every interaction I’ve had with Andrea has been pleasant and professional. I incorrectly reserved my unit in another city but she made a quick phone call, called me back with instructions to correct my mistake and has a nice smile & wave whenever I enter the property
Lady at the front desk was very nice. Very helpful, very, very helpful and Curtis. I really appreciate it talking to her.
Great management and the lady is always there and helpful. I live near by and I recommend this place.
Ethan is the nicest cleanest manager ive come across very helpful
Ethan was very helpful, and accommodating
I have unit B017. Everytime i am there Aaron has always been very pleasant and helpful. I think he goes above and beyond to make sure everybody has a pleasant visit there. The place is always clean. Thank you for the discount. I will gladly recommend this place to friends.
We have used a lot of storage places in the past but none have compared to this one, Aaron is always kind, courteous and very friendly! He makes us feel welcome and always goes the extra mile!
Thank you again Aaron for making our day!
Gary&jayne
The manager Aaron made moving in such an easy process, past experience dealing with storage companies has always been horrible causing so much unnecessary anxiety but not here with Aaron made the whole process easy,efficient and relaxing !! 5 stars Aaron!!!!! thank you for the pleasant experience. I recommend everyone to come get a storage unit come see Aaron
Ethan is awesome! He is very professional and takes care this facility.
Ethan went above and beyond to help me with my storage
I've been looking into getting a storage unit so I went in this morning to ask questions. Ethan was awesome. He told me all about the different sizes and pricing, what's best for my needs, etc. He was super patient and I got all my questions answered.
This place is great! Safe and secure. Really good storage space!
Was in today to get some information about renting a space. Ethan was very patient and knowledgeable, and got me all the info I needed. Highly recommend.
The customer service at this location from Ethan has been nothing but steller. If you had more employees like him, it would make this location highly successful. He goes above and beyond to accommodate the customers. It's rare to see an employee who handles people's needs the way he does.
My only issue is with gate access. I've had issues the last week or so with access. Which caused me a financial loss.
I had some of my items slated to be sold through a 3rd party vendor.
Not having access this weekend because of a mechanical failure caused me to lose a deposit with that vendor.
The facility needs maintaince/updating on a mechanical level.
Ethan was awspme!!!!!!
Came in it was super easy and convenient there was dolly cart for us to use.Manager Ethan was very kind and helpful
Ethan was amazing with all of our questions everything was easy to move in had a cart accessible it was a great experience
I am writing this review to highlight Ethan specifically. Can someone please give this man a raise AND a promotion? He consistently goes above and beyond to keep the San Juan Ave facility in order. Ethan is also very personal able and genuinely a good person. Any organization would be so lucky to have him!
We never had any issues with this storage place. The units are clean and air conditioned. Ethan the sight manager was very helpful and it felt great to see someone in sight to help people out if needed.
Omg I love Ethan! Initially, I was apprehensive about coming to this storage facility alone, but every time I visit, I encounter Ethan diligently working, whether he's scrubbing the elevator floor or cleaning the roll-up doors. His friendly and kind demeanor has made me feel at ease and I no longer feel hesitant about visiting the storage unit as a woman. The security measures in place here make me feel safe and ensure the protection of my belongings. Ethan, thank you for your dedication and exceptional customer service! It’s because of you and the security in place I choose to stay! You awesome!
"Contactless" property-it's more impressive than you think! Those words absolutely scared me at first, but I was in a time crunch and units were selling out all over town so I grabbed the last 10 x 30 and a 5 x 5 temperature controlled inside unit.
Quick disclaimer-I've been meaning to write this since November when I secured the units. Something happened the other day that forced me to sit down and finally write my review.
When I arrived to secure my units, the code worked flawlessly, and when I opened both unit doors, there were the padlock and keys, just as described in my welcome kit.
After a couple loads, I met the gentleman that does maintenance and other stuff onsite, Ethan. He's VERY welcoming. He explained how everything works, explained the app (that's a blessing!!) made sure my codes worked with me, and said if I ever need anything to just ask. He's around several days a week. That gives me some peace knowing someone does work onsite and will notice things that are out of the ordinary.
Fast forward to the end of May, and I pull up with like 9 minutes left before the gates lock; I just need to grab something in the front of one of the units and that unit is located right out front. The app was malfunctioning and I couldn't get in and was absolutely panicking, it's how I process things sometimes. I didn't recall the gate code since I've been using the app to enter for months. Low and behold who walks around the corner with 7 minutes left, ETHAN!! As I'm trying to explain myself, he figured out what I needed, says "take a breath, if you need your code, that's something I can help with". He jumped into action while I slowed my heart rate and calmed down. I was in and out with TWO minutes to spare! Ethan saved the day!
There are a couple other instances I've encountered Ethan. He's always extremely cordial and very helpful every time I see or talk with him. Two older ladies were at the facility today and I watched him interact with them. He was keeping them comfortable (it's hot) while they waited for their ride after he was done showing them the property.
I'm going to miss Ethan when I have to move the stuff from both my units, the rent goes up in August (not his fault and not what Corey told me when I signed up!!) but it is the biggest reason I left Extra Space. Highly recommend this facility due to Ethan.
Ethan was so friendly and accommodating.
I got my storage in 2019. At that time, there was an office and an employee stationed there. I believe covid is the reason for the kiosk no employee. That being said, I never had any issues! The place was clean, cameras both inside and outside! I actually loved using the app! The only negative experience I had was that the office area was always locked when I went. It's wasn't a big deal for me, but the kiosk is in there, and other people need to use it. Honestly, if this location was able to just have one person there for operation hours, it would make a massive difference, not to mention peace of mind. I personally enjoyed my stay there! All my belongings were safe, and there was no temperature damages! At most just dust, which I'd take over anything else lol!
Ethan is very nice and knowledgeable. Helped me out so much at check in and also left voice mail to make sure check in went smoothly. Happy customer.
I am so happy to have worked with Yvette she is very helpful and attentive. The property is very well maintained I recommend this place
I just want to start out by saying i could not be happier with the
service I received today at the Greenback and San Juan property. I went down to make a big payment after not being able to make payments for a few months due to accident I had. The member of the staff that helped me was Aaron. He helped me settle the bill and got me a new lock. He meet me at my unit and due to the nerve damage in my hand he didn't hesitate to help me with the door. The tires on my Harley Davidson had gone flat and the bike had fallen over. Aaron without hesitation hopped right in there to help me stand up and stabilize this 800 pound bike. I am pretty sure I couldn't have done it without him.
Its good to know that there are still people out there that take pride in customer service. Thank you Public Storage and most of all Thank you Aaron. Lee Miller 5/13/23
Andrew was so helpful in getting me the right storage unit I needed during a stressful day. His assistance was greatly appreciated!
Met with Yvette she was awesome helped me make reservation for my Harley at Sylvan .Fantastic customer service.
Very nice small property so clean ,very nice property manager Yvette ,she is so polite and great customer service .
Yvette was extremely helpful and very knowledgeable about the storage facility. Great asset to this company and her care for the clients.
Yvette made the entire process a piece of cake. I appreciate her helpfulness and the cleanliness of the property.
This is a great facility couldn't ask for l better.Yvette is wonderful .Thank you public storage.
Yvette is amazing. She did everything possible to get us the best available unit, and was a breeze to work with. The facility is clean and safely mointored. Highly recommend this Public Storage.
Yvette is the most amazing person!!! I have not gotten better service from a storage place. She is so helpful with any questions I have. I highly recommend this place to anyone. They are way better than extra space!!!
Yvette is a star. She made my move in process seamless and stress free. Glad I decided to come to this location.
I needed to store a vehicle and was a little concerned at the outset, but Yvette was fantastic. She went above and beyond to help me. I am grateful and wouldn't hesitate to rent storage at one of her facilities in the future.