Public Storage Self-Storage Units at 5915 San Juan Ave, Citrus Heights, CA
5915 San Juan Ave Citrus Heights, CA 95610
Full Service Kiosk Available
Rent and pay for your space online – today.
Move in during gate access hours.
Move-In & Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 51/moSmall 5'x5'
$ 51/mo $67Best Price Label
- Climate Controlled
5'x10'Online only price$ 61/moSmall 5'x10'
$ 61/mo $81Best Price Label
- Climate Controlled
5'x10'Online only price$ 67/moSmall 5'x10'
$ 67/mo $89Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 88/moMedium 10'x10'
$ 88/mo $117Best Price Label
- Climate Controlled
5'x15'Online only price$ 88/moMedium 5'x15'
$ 88/mo $118Best Price Label
- Climate Controlled
10'x15'Online only price$ 154/moLarge 10'x15'
$ 154/mo $206Best Price Label
- Climate Controlled
10'x15'Online only price$ 167/moLarge 10'x15'
$ 167/mo $223Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 213/moLarge 10'x25'
$ 213/mo $284Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 214/moLarge 10'x20'
$ 214/mo $285Best Price Label
- Climate Controlled
10'x30'Online only price$ 266/moLarge 10'x30'
$ 266/mo $355Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 281)
I am so happy to have worked with Yvette she is very helpful and attentive. The property is very well maintained I recommend this place
This place always feels sketchy. There's often broken glass, etc. on the hallway floors, and it's obvious people have been trying to break into units because there are shoe prints on doors, bent up latches, and dents/holes in the doors. They only have a couple cameras on the outside of the building and it'd be easy for someone to jump the fence, so I don't suggest putting anything valuable in your unit. The building is very bare bones with creaky, warped plywood floors and just torn up fire retardant insulation for the ceiling. The permit in the elevator is just packing taped up and someone's come through and ripped it down, so who knows if it's even up to date. Also, they have no employee on site, just a kiosk where you can video call someone remotely. Their access hours are ridiculously limited, too. They didn't make it clear when we first rented that the hours apply to the elevator too, not just the gate. If you're there after hours the elevator won't work, so the day we moved in our unit was left unlocked overnight because we still had one more thing to bring up when we hit closing hour. Luckily we were able to come back as soon as they opened the next day to run up there and lock our unit. They sent me a scolding email for leaving the gate after hours, too.
Marcus and Yvette are awesome!
I just want to start out by saying i could not be happier with the service I received today at the Greenback and San Juan property. I went down to make a big payment after not being able to make payments for a few months due to accident I had. The member of the staff that helped me was Aaron. He helped me settle the bill and got me a new lock. He meet me at my unit and due to the nerve damage in my hand he didn't hesitate to help me with the door. The tires on my Harley Davidson had gone flat and the bike had fallen over. Aaron without hesitation hopped right in there to help me stand up and stabilize this 800 pound bike. I am pretty sure I couldn't have done it without him. Its good to know that there are still people out there that take pride in customer service. Thank you Public Storage and most of all Thank you Aaron. Lee Miller 5/13/23
Andrew was so helpful in getting me the right storage unit I needed during a stressful day. His assistance was greatly appreciated!
The security is terrible, my unit got robbed and they couldn't do anything to help and then also charged me for the unit another month after it was already broken into. No cameras, no security guards, thieves got away with almost my whole unit and nothing was done to compensate.i feel it was a inside job and the employees were very uncaring and sympathetic I will never use this company again. Save yourself the worry!!!
There is NO counter, NO customer service. Only a self serve kiosk. Thumbs down 👎
Unfortunately, while raising the rent $40 for the last 2 years for a total of $80 more, they now lock the restroom which is a big reason why I rented there, they changed the front office to strictly kiosk service there is no person there, the automatic gate will not open when using the app from the outside only from the inside which is always nice when it's pouring rain, and now someone has broken one of the interior doors between the two sides of the upstairs storage area which cuts off the airflow, restricts the air conditioning to the side be on the door, and it's very difficult to even open the door so it's also kind of a fire hazard since I think it's supposed to be open anyway and it won't stay open now that it's broken.
This storage place is terrible. You need to have your phone out and accessible in order to gain access to the gate, the door, and the elevator. Extremely inconvenient. They also only have 1 moving cart for the whole facility. Meaning you are screwed if more than 1 person is moving in or out at the same time. Another inconvenience is there is no body on site to assist you. Just a kiosk. And what ever you do, don’t ask the cleaning lady if you happen to spot her hiding in the office closet. She’s a complete b^****. Like every thing else you get what you pay for.
Met with Yvette she was awesome helped me make reservation for my Harley at Sylvan .Fantastic customer service.
Very nice small property so clean ,very nice property manager Yvette ,she is so polite and great customer service .
Great staff and a clean facility
A heads up to everyone, this place has horrible security and is not willing to help when you get you’re storage broken into. My storage was burglarized and now my kids are missing more than half their belongings and my wife’s childhood photos are all gone. Not to mention the more than $5000 worth of miscellaneous stuff. We pay monthly for the insurance program and all the insurance (Sedgwick) says is that they will not pick up the claim because there is no proof of burglary. Public storage won’t even take the time to look into the occurrence and now the location manager runs into her Chrysler 300 and drives away when she sees my wife or I pull up. This place is unprofessional and could care less about your belongings.
This used to be a good place when a property manager named Kiera was there. They no longer have people onsite. The office only has a kiosk there and the office is completely empty. No way to buy boxes or bubble wrap anymore. I went to my unit last month and this side door I use to access my unit was open, I didn't think anything about it (other people were using it that entrance).. I went to it today and there was no keypad nothing. After several calls to the 916 number, I find out they renovated everything and it no longer exists. I now have to walk a significant distance to open a door that is about 12 feet from my unit. I was never given any info on how to get to my unit and had to get a new keypad number. Will be vacating as soon as I can. I'm stuck until the end of this month at least because I have to give a 30-day notice. But I don't think they honestly care because they can probably charge more for my unit. I'm going to be looking for another storage place. Bummer since it's up the street from where I live.
Yvette was extremely helpful and very knowledgeable about the storage facility. Great asset to this company and her care for the clients.
Yvette made the entire process a piece of cake. I appreciate her helpfulness and the cleanliness of the property.
This is a great facility couldn't ask for l better.Yvette is wonderful .Thank you public storage.
The only good thing about this place is the property manager Yvette. Not only do they raise prices ridiculously but If you ever need to use storage for out of state use… do not. They have all these hidden “policies” that are NOT in the agreement signed upon start of rental. Trust me I looked through the agreement with a family lawyer. Just based upon how rude corporate was to me as a pregnant woman and mentions of my pregnancy, I would just never recommend it ever again. Unfortunate because it’s at no fault of the property manager because she was quite helpful.
Lost an hour (I only had 2 hours) trying to get access to my unit. No manager on site. You bolted the door I use (and was told to when I moved in) to get in, the kiosk (closest thing to a manager I could get) person told me the correct door was "right next to the loading door" when it wasn't. The door was 4-5 units down with a coded entry door (had to call back 2 times to get the code). Then when I DID get in, I almost got lost trying to find my unit since some of the unit numbers (including mine) where only hand written on blue tape. I was never informed of these changes (neither was my roommate who has an upstairs unit). I have been a customer here for at least 2-3 years and have NEVER had such a poor experience.
Yvette is amazing. She did everything possible to get us the best available unit, and was a breeze to work with. The facility is clean and safely mointored. Highly recommend this Public Storage.
Yvette is the most amazing person!!! I have not gotten better service from a storage place. She is so helpful with any questions I have. I highly recommend this place to anyone. They are way better than extra space!!!
Yvette is a star. She made my move in process seamless and stress free. Glad I decided to come to this location.
I needed to store a vehicle and was a little concerned at the outset, but Yvette was fantastic. She went above and beyond to help me. I am grateful and wouldn't hesitate to rent storage at one of her facilities in the future.
Yvette was awesome at public storage. After being by mini self storage jerks all day she really saved my day. Go Yvette thanks your the greatest. I pEOPLE NEED TO STOP SPAM THEIR NUMBER! THEIR GOOD PEOPLE !! EXCELLENT SERVICE.
The best ever experience! Thank you. Yvette! You're awesome!
Well Kira in the front office is a gem. Other than that our storage has been broken into and gutted twice the first time only after renting the unit for 2 months!
Outstanding customer care from Yvette (Manger) and staff, very professional, courteous, helpful, and friendly! The facility is very well kept, very clean, and nicely upgraded.
Yvette was very nice and helpful. She went above and beyond for us and we are very satisfied with our experience. Thank You, Jon and Yolanda Harding
Yvette, was nice and very generous and even patient for my first time renting a storage unit at this facility. Building was clean and customer service was smooth sailing.
Yvette has been great been very stressed free experience thank you!!!!
Yvette she helps me so much with my storage. She was very very helpful with everything. Thank u Yvette!!!!!!!!
Very nice facility! What made it great was Yvette in the office! She was so friendly and helped me find exactly what I needed to meet my storage needs. She answered all my questions and I really appreciate her help! Thanks Yvette!😄
I dropped in to this location for a storage unit. I came across a manager by the name of Yvette. She was the kindest, sweetest most helpful one of a kind employee that I have come across in a long time. She really went out of her way. She's professional, quick, efficient. I am so grateful to have my storage at her location. Employees like this are hard to find. I hope Public Storage really recognizes what a gem she is. :)
Yvette is awesome, got me setup with a unit quickly, and she is very knowledgeable and friendly. A+++ service
Yvette was very friendy and helpful in getting me started. Facility looks clean and has a generous helping of security cameras.
I love this public storage location, I’ve used it a few times over the last 20 years or so. Yvette the manager here is awesome! She went above and beyond to help me on my moving days. She super helpful and kind. I and say enough good thing about her. Thank you so much, I appreciate you!!!
This PS is the best it’s spotless the staff is wonder Kiera and the new Property manager Yvette are the biggest sweethearts wonderful customer service , the property looks amazing all the upgrades and so clean.
Yvette has been an excellent help in the new transition and payment options. Very sweet and accommodating.
Great experience,Yvette was incredible helpful and made sure we were able to get what we need for our storage purposes would definitely recommend! Thank you Yvette for all your help....
So I was at the public storage today on San Juan avenue in citrus heights California to get some boxes for my up and coming move. Yvette the hostess there was so hospitable and so nice that she saved me a lot of money by showing me if I got quick pack I could save money. Now I get to go home and pack. I was so pleased. So everyone if you need some help with moving supplies come see Yvette at public storage on San Juan avenue in citrus heights.
Love Yvette. I was super stressed and she made me feel calm and special. Thank you!
Hi I just put my stuff in public storage ,Yvette was such a pleasure, I thought the process would've way more difficult , she made simple and easy .Spotless property great location . Great customer servixe.
The property manager is great to work with. Personable and really helpful.
Yvette was a Great help with my new lease she was very thoughtful as well!! There should be more people like her every where.
Public storage is amazing and If you have any problem or questions ask for Kiera she is really helpful and Super sweet to talk to.
Storage unit gets the job done and has reasonable prices per month. Also has a variety of different types of storage units. Yvette the manager is always very helpful. The major downside to the storage unit is not noticing the times that they open and close. 930 to 6 is where most people work a 9 to 5 job so it’s almost impossible to get there during the week.
Kiera was very friendly and informative. She has great knowledge of all aspects of the paperwork and the facility. Kiera made the experience an enjoyable one!
Yvette was very kind and had me set quickly with exactly what I needed.
Was very clean inside and out. The temperature controlled building is very nice. Gate doesn't open till 9:30am. Even with the code. Staff was friendly and helpful. An onsite free cart made moving our stuff inside a breeze.
I just sold my home and contacted several storage companies. Kiera the property manager at the San Juan location was the only one to return my call promptly. She let me know what was available and invited me down for a tour of the facility. Kiera was very professional and explained to me all the options I had. She even walked me through the app that way I can open the gate through my phone. This was an excellent experience and Kiera did an amazing job. I highly recommend this location to anyone looking for storage.
Never there how can I pay my bill
Just moved out of my unit after a year plus. Kiera is by far the best and most professional employee I've had contact with nothing but kindness and smiles every time. Whether its making a payment or helping with my online troubles.. And I also noticed that the whole place in general is way cleaner... Kind of sad my time there is over. But you can bet I will be renting with her again and telling everyone I know. Thank you for your hospitality.
Kiera is amazing to work with. Very polite, professional and excellent customer service. Thank you Kiera!!!!!
Kiera has been very helpful with me renting the unit and setting me up, and me moving things in, almost done!
I stopped by the location on San Juan yesterday and talked to Kiera. The professionalism Kiera portrayed was exceptional. She was knowledgeable, helpful, personal and showed the best customer service I have encountered in a very long time. I am a business owner and would be tremendously grateful to have Kiera on my team. Exceptional employee with a bright future....anyone who welcomes her on her team can count themselves beyond fortunate.
My dad passed away and we needed a storage unit. We chose this location because it has temperature control. We worked with Kiera and she has been incredibly helpful. Can't thank her enough for all of the assistance she has provided.
Went here with my ex they wind up selling his stuff after 2 weeks not paying .@ least that's what he said.
Kiera the property manager is so nice and helpful with any of my storage needs
Just got a unit here last month, clean facility, air conditioned, convenient app, & helpful staff. Especially the girl who helped me, Kiera. She went above and beyond your typical customer service to make sure I understood and was happy. Thanks Kiera and everyone at public storage! The only reason I withheld one star is because the access hours are currently only during office hours, due to construction. One of the reasons I chose this location was because of the advertised access hours , which they will be returning to after construction from what I understand.
Kiera has the best customer service of any person you have had at this location She is always friendly and professional and she treat each stressed out moving customer with dignity whether they have avan or walked up with a suitcase She is always walking the property cleaning She is very knowledgeable about the products
I just recently moved to a new place but kiera has been a tremendous help. answered every question I had asked and a great help. friendly and informative. she's an asset to your company. thanks again
Kiera is the BEST property manager I have ever had to deal with! She helped me solve my issues so quickly.
Excellent customer service over the phone and got the best price for the storage unit that was close to the elevator. Property manager Kiera was attentive to all the customers present and very helpful. Place is gated and secure. Better than most places I've visited.
The property manager here is wonderful. I believe her name is Kiera. She’s always able to answer any question I have and in a timely manner. Super polite and sweet. I took over my moms account when she passed away and she has helped me navigate through the process wonderfully. I prefer to pay in person and she is a joy every month I come in. Public storage is very lucky to have her! Good customer service is hard to find.
Too expensive for a storage space.
I visited this facility recently. Manager Keira was kind and helpful. I was just check the prices but now because of this friendly manager i am going to rent a storage from here
Kierra was super friendly and helpful!
Kiera is very pleasant to conduct business with. An old soul with a great attitude. The facility is always clean and appears well kept. Thank you Kiera, your work is appreciated.
Kiera, Rocks.... great attitude very friendly awesome customer service.
Clean. Had a restroom for use. Competitive prices online.
Kiera was extremely helpful and curtious. She went out of her way to help with my locker.
Kierawas fantastic , very personable and professional, very informed about the spaces and. Need to know information .I would definetoy rent here again for storage.
I was helped by a very kind person named Kiera today. Within 30 minutes I got the tour, picked out a unit, got my questions answered, and signed the paperwork. Efficient and professional. She practiced all Covid precautions very well too.
Outstanding, friendly and professional service. Kiera answered every question I asked and was very knowledgeable and helpful. I highly recommend. A+++
Great service, very professional and friendly. I highly recommend this place. Kiera is great to work with and professional.
Great fast friendly customer service! Thanks for making this so easy.
Ali is gonna be my new bff, she did a great job!
Ali the manager was very nice and did an excellent service.
I had went to this storage facility after another move I had recently done. Zanna was so helpful and informational and knew exactly what I needed. Thank you for the smooth transaction Miss Zanna. I’ll be referring all of my family and friends to you.
This public storage location is a very well maintained location. An employee that works there name zanna Baltz I would say is an awesome very helpful employee. Zanna answered ever question I and my roommate had asked to the best of her knowledge. I would not hesitate recommending anyone to speak with this employee at this location if they need help with anything zanna Baltz will figure it out. Thank You sooo much for the assistance:)
Best prices in town
This isn’t the closest location to home but the staff is by far the friendliest, and most professional in the area. Cinnamon was very helpful in getting me all of the equipment i needed to pack and move everything into my unit. If you’re looking for no hassle storage with an amazing staff who makes YOU the priority, this is it!
Awesome customer service!!!
Price gouging scumbags ... their rate goes up 50 bucks a month after 6 months and they're not giving small business breaks during the coronavirus outbreak but yet their company's worth billons
clean friendly environment. The girl there, Coco has a good attitude and helpful
Great experience, and great customer service. Thank you to Juliya who was so helpful and nice! Because of her I will definitely come back to this location when I need a storage in the future.
Kylie was fantastic!
I had my stuff stored at this location for a year. In that year, I have two major complaints. The first and most foremost is that they raised my rent over $40 per month at my six month mark. And still raising it after that! I started at just under or right around $100 per month for my unit. Now, I am paying $180 per month for it! And I never even got a lightbulb for my unit! Which made getting things in and out miserable. I was first told they were not replacing lightbulbs anymore. Then, after learning from another customer they got theirs replaced, I asked the office again. To which they said they only order a few at a time and you have to physically be there to get one. Really? You guys can't just order lightbulbs in bulk so you have them on hand? So Im paying $180 per month for a dark unit? Awesome. So I would highly recommend to steer clear of this place. Im much happier at Extra Space Storage. Where there is light and ten times the security and friendlier staff and no or very little rent raises.
Clean, easy access, carts and dollies available, decently sized elevator. It's gated, so it's fairly safe and in a decent area.
Went in to get a unit because I’m moving and Sam made the process very easy and quick and I got exactly what I was looking for and for a great price! Would definitely recommend
Yvonne was a huge help. And very pleasant
Best place to store. Manager Julie is the sweetest, kindest gal. Thank you for a great experience.
Gotta love coco she randomly called to remind me to pay my storage lol gotta keep someone like that on your team she is for the people keep up the great work your AWESOME
So happy with my choice of storage! I have had my unit for about 6 months and it's been great. Raenell has the best customer service. When my lock isn't locked securely enough she will give a call to make sure all of my stuff stays secured. She is amazing to talk to, always puts a smile on my face and I leave laughing. If there is a problem with the online payment she always gives me a call to see how she can help! If you are looking for a great storage place with helpful staff and a clean facility choose public storage by the Sunrise Mall!
Coco was very nice and helpful. Clean units and location.
Place is clean, plenty of parking, use of dollies, plenty of light inside... however, place looks like it's falling apart from the ceiling and the spaces are divided by very thin metal dividers.
Very happy with the customer service that Julia provided. She knows what she is doing and does it well. Would use this facility again without hesitation.
I've been a customer for some time now and Julie has helped me every single time! She makes checking in, getting things in and out when I need, so quick and easy! Always willing to lend a hand! Thank you, Julie for your amazing customer care!
Quick service, great prices, friendly staff. Thank you Julie for getting me in so quickly.
Julia was very helpful and polite, she was professional and answered all my questions. I am glad I chose this storage facility!
This place is one of the best in Sac..ca.for storing your things. They do Not gauge you or rip you off...late fees are almost 1.5 weeks after due date! Clean and no underhanded carp!
Julia was professional and very patient while showing me different storage units to fit my needs. Thank you, Julia, for all your help. It was greatly appreciated!
Very friendly customer service! Adam was super helpful in answering all my mom’s questions and knowledgeable about the processes.
Taylor is just wonderful. She gives great servic. Wonderful fantastic and awesome
Hello Ben, the relief mgr, was very helpful He solved a problem for my friend His customer service was very high Thank you
Friendly helpful staff
Easy to work with and friendly staff.
Alycia was very knowledgeable and helpful. Great personality. Topnotch employee. Paul
Highly recommed. I came in store to get information and Taylor was very helpful and answered all my questions and more.
she did a good job . excellent service,it was fast and easy. Thanks for the help Shandra.
Thank You! A++++ Service.
Amazing service.had all units and everything clean.respected me my brother and my aunt and uncle.her name is Petra and treated us well and our unit was perfectly clean and in tip top shape.i recommend this place please check it out for storage if u need it thank u
Petra was awesome in my time of need after my father died and needed space to store my precious memories from my his house. The storage unit was clean and well maintained. I could not ask for more.
Needed a climate control unit quickly and at a reasonable cost. Online experience was great; follow up on reservation was helpful; actual renting experience was fabulous.
Hi, my name is Stephanie Fernandez although I do not rent a unit from this location but I do pay my bill here. When I walked in the office Petra gave me a great HELLO. She made me feel like she was happy to assist me. There should be more people that greet you with that smile and attitude in our community. Thank you Petra. Have a good day.
Shanda was super helpful and made the move in process very easy!
Shanda was the most helpful, inviting customer service professional I have encountered! Move in went smooth and the unit was great.
Love this location. Lots of units, always clean. Temputure controlled units. Helpful staff especially Shanda, very polite, and very informative. Thank You..
Petra helped us save money and we continue to stsy as customer thank you so much
Shanda did a Good job. Shanda help out with price and we are thanks
Shanda did a great job love my storage thank you public storage
Manager Shanda is super quick and keeps her property ridiculously clean. Friendly and works with you for the best deals. 🌈
Nice staff and clean location . stopped in just for boxes came out with so much more. Thank you Ben & Shanda
Really friendly, and well knowledge.
Shanda helped me out. Use the express check out it was easier.
Shaunda and petra are very sweet and professional* I am very pleased with there service and Public Storage*
Friendly staff, clean facility, seems to be fairly secure. Shanda was very helpful.
Shanda was so helpful, warm, professional and overall a pleasure to work with!!
Shanda was super friendly, informative, and straight to the point! Thanks for making this a breeze :)
Shanda was very kind and helpful with us to move our property in with the best deal. Spacious and good hours
Shanda provided excellent service, reviewed all details, processes and answered all our questions.
Shanda was Amazing, and Very Understanding.
Lashanda very helpful and friendly.. i will recommend this place ...
Shanda was very kind and very helpful.
Shanda was amazing and was very courteous! You have a gem in your company!
LaShanda is AWESOME!!!! Very friendly and helpful. I look forward dealing with her while I am renting here 😀
This is a clean, secure storage facility, but most of all I like the friendly, professional, and courteous staff, like SHANDA, who make it a pleasure to stop in and pay my bill. GREAT customer service !
Couldn't ask for better service, Shanda was most helpful,you need more like her!
Very great place and friendly staff Shanda is very nice and helpful and very cheap
Shania was very helpful and friendly
Lashanda was very friendly and professional. She made renting a unit very simple.
Stopped by with some storage question and the PM was so nice in informative. If I need a storage I'm going to come back here.
Shanda keeps the property very clean and she is very friendly
Shanda was absolutely amazing, extremely helpful, courteous and answered all questions I had! GIVE HER A RAISE!!!!
Shanda was a great help and very informative. She is a keeper give her a promotion.
Shanda was really helpful with getting the best storage unit for the amount of property I have
Shanda is super nice very knowledgeable and will help u out! The area is nice. I like that it is secured and that no one is allowed after 9.
Great customer service!
shanda was amazing she did a great job with the new sytem very nice lady.. i would come back and rent again
Stand a was the best she went over the standard.. Thank you SHANDA
Shanda, you were an amazing and helpful person. You went above and beyond to help me and you have excellent customer service skills and very friendly. I appreciate her very much and will come back again if I need to.
I came into the San Juan location and rented a unit about a week ago. I had the pleasure of speaking to Shonda she was very upbeat very professional and the property was very clean. I feel like my things will be safe there and I would definitely recommend this location to my friends and family thanks Shonda for all your help!
I've rented from alot storage places. But this by far was great experience. The property manager (Shanda) was very informative and knowledgeable about what i needed for my situation.
Great friendly service. Clean easy access to units.
Make sure you use 2 locks and visit unit regularly. Ben is genuinely a really nice person to help you with everything.
pricy but convient
Ben was a great help. And the facility is great.
Move in and move out were quick and easy. Ben was very helpful too. All went smoothly and I appreciated that they let me move out without any prior notice given to them.
Heidi was really nice helping me out and its a really nice place close and convenient.
I love the service Ben is very kind and very pleasant.
Ben was great to help us out by staying late so we would not be charged an extra month. We love you Ben. You're the kind of manager that makes everyone want to return. Thank you.
Ben was excellent in helping me with storage needs while I was a customer there. He was very helpful with any thing I needed. I enjoyed my time there. I had to unfortunately leave due to moving but would reccomend this location to anyone wanting excellent customer service
Ben at public storage was extremely helpful! Thanks to him i found the exact storage unit i was looking for :) Thanks Ben at 20165 :)
Ben is awesome. He was very helpful. I have been here over a year and never never had any problem.
Ben was very helpful as we transferred from a large unit to a smaller unit at Public Storage on San Juan. Thank you Ben!
Super friendly staff, clean and well kept facility. They really do live up to their name! I've rented at other companies over the years and have had some pretty bad experiences - so far so good with Public Storage - Keep up the good work!
I have always received great customer service from the staff here. But, I recently found myself in a particularly stressful situation. Without hesitation Jennell went well beyond the minimum required to resolve the problem. I can't thank her enough!
it was so nice to see Tammy today. she is always helpful and service orientated. You need more like her.
Tammy is awesome real down to earth employee
Tammy is always available and friendly! GREAT customer service!
Tammy is the best!
Lucked out as I needed storage in a pinch and the only place in the area available was here. Tammy and her refreshing NE accent was helpful. She even called to say I put the lock on wrong- duh! They really seem to have it down. No BUMS sleeping in the halls. Dry, well maintained units. All my musical hear powered up. Great job!
This woman Tammy knows her property. Explained everything clearly so even I could understand I came in for boxes. She sold me!
The manager was really welcoming and helpful. I am so glad I choose public storage.
Thanks to Tammie she got me what I needed
Isaah was extremely helpful and made sure the unit fit my storage needs. So patient and explained everything thoroughly.
Isaah gave me excellent customer service he tried everything he could to get he a better deal would ddefinitely recommend
Excellent customer service from Isaah
I have been storing here at this location for the past 3 months.anytime I have any questions the manager Isaiah is always extremely helpful and very friendly. it is always nice to come across someone with a positive attitude when you're going through hard times. Thanks public storage!!!
Isaah provided great service and made sure we had the right unit to fit our needs.
The manager Geneva was very informative and helpful! Thank you for excellent customer service!
Helped me get the right fit and right size.
Isaah was super helpful and pleasent to speak will . The unit was perfect size, clean, and very affordable . Great business!!!!!
We came in today about an hour before closing wanting to look at units for our non-profit performing arts group to store costumes, props, and more. Ben welcomed us with a friendly & professional demeanor and we were so happy and impressed. He accommodated us for a space within the hour with the great promos going on and we are extremely pleased. One of the best experiences we've had renting a storage unit. You will definitely be taken care of if you rent from these guys! Thank you PS!
Came in for a storage unit and Isaah was very helpful. He presented himself very professional. Had all the info I needed and explained everything well. Very helpful and a very well keeped facility. Thank you.
Nate was absolutely amazing and was so nice when taking my payment! Love public storage
Great customer service from Isaiah. Thank referring friends
Thanks to the property manager got me what I needed
Sonja and Isaah provided me with outstanding customer service going the extra mile to assist me with my storage needs. Thank you very much, I would highly recommend this public storage location to anyone who had storage needs. Thanks again, you guys rock.
Thank u Deanna for such amazing customer service today really above and beyond. Thank u Isaac for a great move in and all the knowledge. Thank u Christina for always keeping the property so clean. Highly recommend.
Isiah was very helpful in showing us about the lock upgrades. We appreciate his friendliness and attention to detail.
My overall experience at this location has been superb Having used other storage places before, this has been the best for sure. Isaah was incredibly friendly and helped to make the whole experience a breeze. I've already recommended this place to friends of mine, and would say that if you're in the market for climate controlled storage, this is a solid bet.
Isaah was very helpful and courteous. He showed be around and made sure I was comfortable with everything before I left.
great customer service. thanks Isaah
As far as storage rental places go This is by far , hands down , The Best one in Sacramento or any of it's surrounding cities. It's cleaner, Friendlier, cooler, and ( Honestly Folks ) this place has Great Business Integrity.......But Wait there's more. What really makes this Storage So Good to the public is the Manager ! Jennel is her name and I guarantee that you will just love the Lady. Warm, Friendly Just a real person and a Pleasure to be around. But don't take my word..... Go check it out for yourself. Dana Parsons
Jennell has been wonderful to work with at Public Storage, always helpful and very courteous. If you need to store your belongings I highly recommend this storage location. Thank you Jennell!
I think the staff is awesome "Jennell" was extremely informative and created a comforting experience as a first time storage renter. Thanks a lot!
Jennell was very thorough and informative, especially since I was a first time user/renter. She was upbeat, funny, and patient...even without her morning coffee! Truly a great ambassador for your company.
Wow! I am lucky! I have had good customer service experiences but today I had a great one. Less than 5 min that I reserved a space, I received a phone call from Jennell that I supposed is the Manager but if its not she should be, to confirm my reservation, inform me about the services they offer: climate control, boxes, etc. and also help me with directions to the place. She was friendly and polite. Later, I went there to sign the contract, etc. But I WENT to the wrong place, and the manager there know Who I was!!!!! Jennel took enough interest in my business that she researched my previous rentals with her company and make sure that if I went to the other facility they know. She went over and above her duty. I drove to the correct place and finally meet Jennel who was very friendly and professional at the same time, show the place and explain contract, etc. The facility is clean and well maintained. She won my business for good. This is my best customer service experience ever. Im going to recommend this place to all my friends. Maria B.
Thanks to Sonja she answered all my questions and was really nice
Excellent customer service and she speaks Spanish too
Great service. Very clear and complete. The clerk made sure we understood our needs and helped to make sure we had everything we needed. We have rented from other storage places before and this was probably the best experience we've had.
What professional service! I was recently seeking units due to a recent move to the area and at this store location I was assisted by the charming young manager (Isaiah if I recall). My wishes were met promptly and I received such a great deal. I recommend this Del Paso store locale to anyone who needs to stash their precious overload. Thanks Public Storage!
Convenient location. It's nice they had some boxes available for reasonable prices. We went in right before they closed and Isaiah was still friendly and didn't make us feel rushed, which was nice.
I LOVE THIS PLACE! I have been renting a unit at this location for 3 years now. I have moved my residence twice since establishing a unit here. I have been in and out, loading and unloading,shuffling,situating, stacking and sorting my belongings needless to say i have spent countless hours here. And since day one Jennell has been the greatest and most enthusiastic property manager that I have encountered at any location and I have dealt with a plethora of storage facilities. She has gone above and beyond the line of duty numerous times for me if even for the slightest detail. In turn, instilling in me a sense of confidence and pride in my choice of establishments to rest my beloved belongings and with out a dout keep them safe. I sincerely would like to thank you Jennell for all your hard work and helpful efforts that you have put forth and I can't wait till our next encounter for they are always a pleasure and I always leave smiling.
I always appreciate great customer service "Jannell" and the fact that I can pay great prices at this location for my Storage across the country
Jennell is wonderful!
Very friendly staff. Robert was helpful.
Very good customer service. Jennell was very helpful in finding storage that would accommodate my needs at the most reasonable price. Not only was she helpful, but she brightened up my day. Thank you for the amazing job done in explaining everything.
Great customer service and very friendly. You rock Jennell
Jennell is amazing. So helpful with all of our needs. I shopped around. They have reasonable rates and great hours. Thank you Jannell.
Perfect customer service Jennell was very helpful.
Jennel was absolutely amazing!!!! She was a problem solver and extremely helpful and courteous. What a wonderful representative for Public Storage !!!
Jennell was great, she was very helpful and friendly. Made I feel very comfortable and provided me a space she found that works perfect for me I'm so happy to come back here and be a client again for my second time.
I'm not one to write reviews, but I just had to share how fabulous the customer service was here. Jennell was so helpful and informative- my expectations were far surpassed!
great customer service, jennell i think her name was...she was very helpful, nice, and knows her job...thaks for making our move that much easier
My fiance and I had a lot of questions about storage units for future referrence and Robert was really outgoing and friendly and had a lot of product knowledge. This was great customer service. Thanks a lot, Robert!
Great Experience Jennell was very helpful
Jennell was very kind and helpful with my move in.
Janelle is awesome and she help me switch units seamlessly
I wouldn't go anywhere else. The place is always clean and easy to get into. Jennell in the office is awesome. She is very friendly and helpful. Give them a try. You won't be disappointed!
My wife had a storage locker at this location for almost 2 years. Never a problem at all. On check out day, we spoke to the manager Jenelll who was just great, helping us to check out and make sure out account was all taken care of. I highly recommend this location if you have storage needs. Inside storage was a HUGE plus.
I paid my friend's bill for her on Tuesday 9/2, afternoon & Jennell was the little lady who greeted me at the counter. She was so helpful with my list of questions that I'd been sent with I found myself feeding sad MY garage is so big. Thank you Jennell for the amazing customer service that you provided me and for allowing my mundane errand to be enjoyable. -Athena
I was in the neighborhood and was getting the idea of the cost of some moving materials. Robert was very knowledgable when it came to the foam corners and boxes that my husband and I might use. The available units were a little small for our liking. However, Robert was a great help to me in any future planning when it comes to our move. While we will need a bigger unit if it came to that. Although, we will definitely come back for moving matierials. He has excellent people skills and was a pleasure to talk to.
Jennell had great customer service and was very helpful!
I have to say as a first time storage user this has got to be the best place around. I have never had a problem. Jennell is so friendly, always professional and very willing to help with all my storage needs. I personally choose to only talk to and make my payments to her. Thank you Jennell for making this such a wonderful experience, because of you I will always highly recommend this place.
jennell was great getting my in-laws set up with there two units
I like this location the best out of all of them around town! Jennell is so awesome and has been a great help with any questions I've had. Really enjoyed this facility!
Great customer service from Jennell. Place looks clean and secure :)
Great place to store your belongings. The staff is very friendly and professional. Jennell is the best .
The manager is excellent. My wife and I really like her.
Jennell is awesome! She is always very helpful and makes you feel like you are at home. The property is very clean and up kept. I would recommend this property to all my friends and family.
Unbelievably helpful. Awesome experience
Jennell is a very good manager. She has good people skills. The whole facility is always clean.
Jennell has excellent people skills! She is friendly, polite, and very helpful. The storage was nice and clean and served its purpose. I would highly recommend this storage to anyone! Thank you. - Lillie
I have a great experience with both Jennell and Linda every time I stop in the store to make a payment. I would recommend this store to anyone that has storage needs.
Jennell is always polite and courteous when I come to this location.
Customer service was excellent. Jennell at the front desk was great.
Great experience with this facility. I am grateful they are keeping watch over my items when I need it.
Nice clean facility with friendly staff
Great!! Good staff clean facilities. Janelle is great to work with.
Very nice staff. Very clean. Janelle was great to talk to.
jennell always is so great
Public Storage is the only storage facility I will use! The facility is always clean and I feel safe having my belongings stored here. The gate hours are great for me as a working person. The staff is great and everyone is super friendly. Especially the Manager, who is awesome and always very help.
Jennell is always very kind and helpful. The location is clean with easy access and convenient hours. I've had other storage but non as accommodating as Public Storage. Keep up the good work. Linda Turman Citrus Heights, CA