Public Storage Self-Storage Units at 6041 Sunrise Vista Drive, Citrus Heights, CA
6041 Sunrise Vista Drive Citrus Heights, CA 95610
Rent and pay for your space online – today.
Move in during gate access hours.
Move-In & Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Move-In & Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 63/moSmall 5'x5'
$ 63/mo $84Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 90/moSmall 5'x10'
$ 90/mo $120Best Price Label
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 120/moMedium 7.5'x10'
$ 120/mo $159Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x10'Online only price$ 168/moMedium 10'x10'
$ 168/mo $224Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 194/moLarge 10'x15'
$ 194/mo $258Best Price Label
- Inside unit
- 1st Floor
10'x30'Online only price$ 378/moLarge 10'x30'
$ 378/mo $504Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
6240 Sylvan Road
Citrus Heights CA 95610
Self Storage Near
5915 San Juan Ave
Citrus Heights CA 95610
Self Storage Near
6380 Tupelo Drive
Citrus Heights CA 95621
Self Storage Near
6433 Verner Ave
Sacramento CA 95841
Self-Storage Near Citrus Heights
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Citrus Heights Storage Units in Sunrise East
Self storage can be rented at the Citrus Heights Public Storage location on Sunrise Vista Drive in Sunrise East. Our storage units are perfect for Sacramento area commuters, homeowners, students, and anyone who just needs a little more room to breathe.
Our over 480 storage units come in many different sizes, from smaller 5x10 storage units to store outdoors equipment like bikes or picnic supplies for use at Tempo Park to 10x10 storage units for customers looking to store books and old clothes, and the large 10x15 storage units best for customers engaging in long-term home renovation projects.
Most of the storage units at this location are indoors down a hall. A manager lives at this location full time, so you can feel good about storing your things with us.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 490)
King does a great job. Very clean space.
King was very helpful and polite!!!
Jacqueline is awesome!!! So helpful with everything! Could not recommend highly enough!
Great customer service! Jacqueline was friendly and informational. She explained everything so clear and answered every question I had.
If I could give this place an 100000000 stars I would. Raenell is sooo amazing. First time every here and she provide me and my BestFriend such great services. It was her birthday day before yesterday when we went and she was just the sweetest. We were able to witness her hubby surprise her with flowers at job. So wonderful I would say. Place is clean, neat, safe and very price reasonable. I would HIGHLY recommend this to anyone and everyone needing a safe place to storage there belongings . Im so happy my BestFriend found this storage. Did I mentioned shes great!!! Thank you!!!! Thank you!!!
Excellent service all the way around by Jacqueline! Super helpful!!!
Jacqueline was amazing! She helped me understand how to use the app. She was polite, courteous, professional, and extremely patient and kind.
Nice property and very good customer service. Jackie we very helpful during our visit today. 😂
Sabrina & Jacqueline we're very helpful, great customer service!!
Jaqueline was very helpful kind and informative. Definitely a great and easy experience.
Jacqueline was absolutely amazing… so helpful. Literally walked me to my unit, helped me open it, explained the insurance process, met me back at the front to show me how to operate the gates with the app, and took the time to sell me several specialty boxes I needed. I couldn’t be happier with the service.
Nice clean facility. Jaqueline took the time to explain everything. She was very friendly and professional.
Jacqueline was very helpful and very nice. I would recommend my family and friends to come here :)
I recently rented a space at this Public Storage location and was pleasantly surprised at how easy the process was and how well maintained and secure the storage facilities are. I had the pleasure of meeting Raenell, the manager, early-on and she's always been so welcoming and friendly.
Very friendly and helpful a nice clean environment
Ranell is the best!! We came back here after leaving in 2015 specifically....because of her and our great experiences we've had with her. Also recently Andrew fixed my storage door on a weekend that broke in the middle of loading up my things and we had to put a spare lock on it until he fixed it that day. I was most appreciative that he got on the task right away. 👍👍👍
After a night of shear terror of calling customer service support line and then not able to find my account, they insisted I go into the nearest PS to see if they could help. Raenell was not only patient with me but got the job done with a smile! Couched me down from my ledge and immediately got on the phone to figure it all out. The PS in which I was renting from in another state had got bought out and didn’t tell me! The tears and joy that came from that finding ending with the most needed hug from Raenell! I could NOT have asked for a better person to be on the other end. If I could give MORE stars I would!! Customer service with a human touch! Highly recommend this Public Storage!!!
Great customer service. Providing by heather Heather
UPDATE: Finally got a hold of the district manager and was able to handle my problem quickly and we are now good to go. Thank you Unfortunately am going through a bad experience working with management and upper management they charged me for an extra month that I wasn't even in the unit for. The site manager along with another site manager confirmed that I shouldn't be charged for this. Requested a refund got denied from someone and when I try to contact the district manager he never answers or respons to my email. Terrible customer service.
Great service! Was very simple and easy to start and stop rental.
Fantastic service look forward to working with Raenelll thank youu
BEST service from any storage facility I’ve ever dealt with. Super helpful knowledgeable and friendly staff. Always clean inside and outside units alike.They actually have a cart or 2 available to use unlike most facilities where it’s maybe 1 or none and usually being used if they did. Recommend this location over any other public Storage location
It’s was amazing custom service that I had today.Andrew,he helped us and I really enjoyed and appreciated it him .vary friendly and polite and kindness guy.good bless him.thank you again for helping us.
Raenell was wonderful the best.
Ranell, the onsite Mgr. has been a delight to work with for the last year and a half. I appreciate the on-site attention and fabulous customer service. Very professional and courteous. The unit was clean and ready for move-in. Continuous monitoring 24/7. Easy access in and out of facility/gates, made easy by using the "Public Storage App" found on the Google Playstore. Just one simple click of your smartphone and you're done! Also, using their monthly autopay option made renting my 10 x 10 unit a cinch. No worries, no late fees. Just peace of mind! I highly recommend this Public Storage facility for all your extra personal or commercial storage, big or small, short-term or long-term leasing needs, with easy access and affordable rates! Ask for Ranell, she'll have you in and out & with no in-person contact necessary, using their online system, leaving you with a lasting and confident impression knowing all your stored belongings are safe and sound 24/7. Thanks for everything! - Caren L. (Fair Oaks, CA)
Raenell was super helpful and walked us through all steps that we needed to get our unit set up for our move in date!! I would highly recommend Public Storage to anyone looking for a place to store their things!!
Just got my unit today and Raenell the manager was awesome and helpful as well as extremely kind. Very easy to talk to and all around had a great experience. I would recommend the 6041 Sunrise Vista location to anyone! Thank you Raenell!
Raenell was fantastic! 6 out of 5 stars!
The manager Raenell is always super friendly and helps me when I need it. Facility is clean and well lit. I would recommend this place if you are looking for a good storage unit.
This property is always clean. Raenell is so fantastic to work with and she really cares about her customers and their needs. I would highly recommend using this property to store your personal items.
Raenell is so sweet and keeps her property beautiful
Raenell is so sweet and knowledgeable
Raenell is this best!!!! Super respectful and always honest!
Raenell was very friendly and helpful. Nice clean, quiet, affordable space, highly recommend this place. No roaches, rodents, or bad odors.
Ranel as the operator has been very helpful in my storage needs. The place is neat and the service is great.
Great service. So fast and Raenell is wonderful. Great deals.
Raenell was wonderful and helpful. She made the process quick and easy!
Clean storage and friendly service!
Very helpful with awesome service
I would like to say if you are looking for a storage unit, Public Storage at 6041 Sunrise Vista Drive in Citrus Heights is the best. The area is kept very clean and has easy entrance and exit, with gate access through your phone. The area seems very safe and secure. The Manager, Raenell is very pleasant and helpful she provides excellent customer service and actually cares about the renters. I highly recommend this storage facility, I feel my belongings are safe when I leave.
Raenell, the property manager at the 6041 Sunrise Vista Dr. Citrus Heights, CA location is something special. You can tell right away that she cares about helping people. Of course the service and ease of use for this facility is all top notch, but it’s because of Raenell’s personality and work ethic. I’ve been managing teams in various industries for almost two decades, so being a good judge of character is a learned trait of mine. It is very rare to find an employee like Raenell, even at the highest levels of a company. You can tell that she puts her heart into what she does, and really cares about customers’ overall experience. Raenell…it’s been great working with you over the past year, you made everything super easy and convenient, you deserve all of the recognition you receive and more, and I wish you and your family well..
Our unit was clean, bug-free, climate controlled and the perfect size for our needs. Raenell was helpful, easy to work with, and extremely friendly and knowledgeable when I rented the unit. She was always available via phone which was a great help because we live in the MIdwest but needed a locker in Citrus Heights. It's been a very positive experience using Public Storage Sunrise Vista in Citrus Heights. I would not hesitate to use them again if needed.
Raenell was the best !!! So helpful she needs a raise
Raenell is very professional, helpful, thoughtful and very cheerful. She made our moving less stressful. She’s very accommodating and returns my phone messages right away. Thank you so much Raenell!
The worst!!!!!! Most of them are inside. It is SO far from your vehicle! What a joke!!!!! So inconvienant.. Go somewhere else!!
The staff especially Leah is very helpful and polite I highly recommend this location Brandon James Strain
I'm giving 5 stars mainly for the property manager Raenell. She is the best. I have used this facility at least 3 times since I moved to this area some time ago. Raenell has been there the whole time. She truly cares about the customers needs. She follows up with everyone. She remembers names and provides the type of service that you just don't get these days anymore. I always see her working around the property. I know many renters feel the same way. She is a true asset to this public storage location. Thanks Raenell for caring and doing an awesome job!
RAENELL was absolutely fantastic. What a wonderful experience I had! Super easy and she was extremely helpful!
Raenell is the BEST!!!! She has a fantastic personality and was extremely helpful in finding the right unit for our needs.
Fantastic customer service. They helped me find the right unit for my needs .
Smooth and easy experience! Raenell was the best, explained everything perfectly and efficiently. She even gave me a bottle of water when she saw me moving my things, she's the best! Definitely recommended this location.
This is my 3rd or 4th time renting at this location and the #1 reason is Raenell. The attention to detail, no matter how small and thought she puts into you and your belongings is impeccable. She keeps her facility in tip top shape and I have never experience a more cleanly, maintained and secure storage facility as this one. I have also found it to be affordable not to mention logistically convenient. I would highly recommend this facility and am very appreciative of Raenell
Raenell is an ABSOLUTE delight! Competitive prices and units were extremely well taken care of. Highly recommend!
Kristin has the best customer service. She was super busy but made me and the other customer feel like we were still very important 5 stars all the way
Very friendly and sweet lady named raenelle, nice and clean units.
Very clean, temperature controlled. Had a great experience and Raenell was super sweet and friendly.
Great service from RAENELL at Sunrise Vista Storage. Service with a smile, very helpfull!
Raenell is such a sweetheart! Although we went to view a small unit she was more than willing to show us the medium unit and told us the perks of both sizes. She broke everything down for us and made the entire process super simple and easy to do. With her being on-site and mentioning how her strict her alarm system is, gives me comfort that our belongings are safe!
Darnell is so helpful and wonderful!!!
Raenell was amazing helping us rent a storage space would recommend this place
I can't begin to tell you how wonderful Raenell has been to do business with. On the first day it was like seeing an old friend again. The unit and building was clean as was the whole area inside. Should I ever need a place again or if anyone asks for a suggestion...it'll be your location on Sunrise Vista and 99.99% will be due to Raenell.
Desirae was awesome sauce she was able to get the correct unit and at the online price was good experience
Raenell is very helpful and a delight to talk to. This has been a great experience at this location and will always come back
Reanelle is the best. Explained everything very well and escorted us to our locker and key. I would love her as a neighbor! She represents the storage company very well.
Raenell was totally awesome, super sweet and always really helpful too. Never had any problems at all, not with the codes or the building, and always good customer service. Highly recommend
Friendly and Super Helpful! Clean, safe and worth the visit!
very easy experience. Raenell was very helpful and facility was very clean.
Nice and clean. The manager is super friendly and very helpful. It was a pleasant experience renting a unit.
Tarbell has been absolutely wonderful! I highly recommend storing here!!!
Love Raenell at Public Storage in Citrus Heights service has been phenomenal. It is worthwhile to write that Raenell has always been helpful selecting units that meet storage needs and is very knowledgeable in moving supplies. I have experienced no problems during almost ten years of storage needs. The property is well-kept and clean. Thank you, Raenell!
Raenell is so amazing! Felt so safe with her!:)
Raenell is absolutely delightful! Very friendly with the public which makes your brand stand out even more! She is very helpful and friendly
Great customer service! Raenell is always so helpful and so nice!!
Raenell is very helpful and as pleasant as she could be. The price seems to be a bit high but the facility is very close and convenient for me.
Very kind owner! She Keeps the establishment clean and is always so friendly when we come in! Amazing. Highly recommend
Raenelle is awesome. She's easy to talk to, quick to respond, and keeps great care of the property. Also is very friendly.
She has been wonderful and understanding. Answered all my questions to my satisfaction. She is wonderful asset to your company.
Rannel is a 5 star achiever I love her
Raenell was so knowledgeable, friendly and fun! She showed us three different sized units and also helped us with packing products like boxes and tape. She made it a one stop shop with zero stress!!! Thank you Raenell!
She is a fantastic lady Raenell very customer orientated she showed us the unit I got a lock and everything and it a pleasure renti renting a storage unit here from her pleasure renting the unit here
Friendly Customer service very social and welcoming. Understanding/knowledgeable about storage space and recommends the best for your knowledge
I would like to saywhat a delight It was to meet your manager, Reanell. She was a really blessing. She was very helpful.im so glad that I came here. storage.
Totally awesome service
Raenell was very helpful and knowledgeable. The property is clean and well kept.
Raenell has been a great manager of this facility for the past 2 years that I’ve had a unit here. She’s always been kind and very informative. Great location !!
Great place to stash your stuff
Raenell was friendly and efficient. Great service!
Ranelle is fantastic. I felt my stuff was really safe with her there and her customer service was greatly appreciated. No problems or worries. She goes above and beyond to make sure everything is right. Very very pleased with her and the cleanliness of the unit before I moved my stuff in. I would not hesitate to store my stuff there again. Great job Ranelle!
While my stuff was being stored here, this place was 100% reliable. Raenell, the manager of the location is probably the best Public Storage employee I've ever met. In the past, I've had items stored in storage units in New York, the Bay Area, Southern CA, Jersey, and Sacramento. I'll say it again, Raenell easily stands out as the best Public Storage employee I've ever met. She takes pride in her work, and she takes pride in being the best possible employee she can be.
I have had my items stored here for the last 11 months and I have nothing but great things to say. The property manager is very nice and extremely helpful.. She goes out of her way to make sure everything is going well and even helped me out by offering me a more cost effective option which saved me about $40 a month! I would highly recommend them for any storage need!
Raenell, the Manager, is wonderful. She's super friendly and always helpful. I've recieved nothing but top notch service and a warm smile with every visit. I'd highly recommend this location to everyone.
I love this location and Raenell is so nice. Also very helpful and friendly. I would recommend this location to all my friends. I will continue to rent with public storage
Raenell is so friendly and greats me and we always have a nice chat! Storage space is perfect for me!
This site has recently been updated. Raenell has been a great property manager. She keeps the property clean and neat. She is always willing to help with any questions or needs you may have.
I have to say I have used quite a few storage facilities and this is by far the best. Super friendly and great service. The units that I have at least have lights in them which is so nice and it’s climate control. That is a big deal to me since I have had to go through storage units in the past in rain or 100* heat and it was miserable. Definitely recommend!!!
I was onsite looking for units with the Manager, (Raenell) but she did not have an outside access unit that I was looking for. She spent the time helping me find a sister company nearby and was able to help me secure the exact unit I was looking for right down the road. Raenell Rocks!
Raenell is an asset to this company. Makes me feel like I am the bright point of her day. Immaculate facility, well-maintained, decent price, and brilliant customer interactions.
Raenell is the best! Always very kind and available to help. The property is kept very clean and safe!
I love Raenell at store 22303, been renting a unit from this location for years, it is ALWAYS clean and the staff is amazing!!!! If you don't rent a storage unit from this place, you probably don't want to be treated like family!
The facility is clean, neat, and secure. In all the time I have used this storage I have not seen a problem inside the gate. Raenell is always there and a joy to talk with when I see her. I recommend this place without reservation.
Been storing stuff here for yea. Love Raenell. She makrs you feel like you're storing stuff on a family member's garage.
This lady is such a sweetheart and cares for every single one of her clients. I highly recommend going here. She will make you feel so welcome.
Safe and stress-free place! Clean and up kept place to store your belongings. The on-site carts helped to move your things in and out of the storage unit. Raenell was always there to help with questions and very caring. I would highly recommend this public storage.
Raenell made our move in process so much easier . Her light spirit, loving , sweet personality made us feel welcomed. She was super helpful in showing us the units and helping us decided in which storage to buy. We are extremely grateful for her help. I like this location because it’s clean and looks well organized ! I would highly recommend this storage location .
I had the best costumer service from Raenell ever at public storage in general. She was very helpful and sweet person overall. If you ever need help at this location, she’s your girl!! 🙏🏾
Raenell, has made my storage rental experience a pleasant and very helpful, she always greets you with a smile, wether it be by phone or in person!! All I want to say is thank you Raenell!!!
The manager was friendly and knowlegable and made sure we got the right size for us.
Raenell is always so helpful.. Thank you so much for all she does..😜
I have been very pleased with the service provided at Public Storage. Raenell is a great person to work with. She is always friendly and personable.
I have rented from other storage places in the past, having unmemorable and basic satisfactory services. Compared to this Public Storage facility and the customer service Raenell provides, my experience has been beyond five stars. There are very few people in the customer service position who have impressed me as much as she has and does. She is very helpful with any questions I have and brings a big smile to my face when speaking with her. The facility itself is very clean and easy to access, I'd recommend it to anyone looking for storage in the area.
This storage unit location is very convenient, clean, and well maintained. The property manager, Raenell is very helpful, friendly, and efficient. I feel very comfortable storing my belongings there.
Just Say Yes!! Raenell and her husband have been awesome. I've been renting here for a couple of years now. The site is kept clean and well lit. Awesome experience with this site.
Great prices and even better customer service!
Raenell is a wonderful property manager and also provides superb customer service. I would not hesitate referring Raenell and this Public Storage location to family and friends .
Raenell and her husband are simply awesome. I've been renting a unit for several months now at this location. The property is always clean and secure, and they go out of their way to make sure you're well taken care of. As an example, I came to access my unit right when they opened. I had heavy items and was looking for a cart. I circled the lower level, and when I got back to my vehicle, a cart had magically appeared. Raenell popped out from a hallway a minute later. She had seen me on the cameras and knew all the carts were on the upper floors. She brought one down for me. Very sweet thing to do. If we weren't moving out of California, my wife and I would probably keep a unit here forever.
I found Raenell to be professional, educational to those who have never rented storage units before. She took the time to explain all details of where, when and why. I would recommend this location to anyone.
Very nice place, very friendly staff and freshly painted looks great
A very pleasant experience today renting my space. It seems like a clean, orderly place and I look forward to put my things inside the unit! Edit: Now, 18 months later, ready to move on, and just closed out my unit. Raenell, once again, impresses me at every step. The best customer service anywhere!
Rainelle, Was helpful, property was kept clean,
Raenell is very good in what she does. She is very informative. She loves what she does. She goes above and beyond.
I had a space here for a few months, then left without knowing if I'd be back (I've subsequently returned). When leaving initially, Raenell said, "Hope everything is well! If you ever need storage in the future, please think of us!" She wasn't rude, negative, or try to make me feel bad for leaving. She was/is very professional, courteous, and always making improvements! Highly recommend this location!
Raenell is the best facility manager I have ever worked with, very conscientious about her tenants, gets to know them and actually cares She is the reason I chose this location. I have had experiences at other PS sites and came back to her property as soon as a unit became available
This place is amazing renelle is so kind and friendly great hearted lady she really is the best 5 stars to her 👍 great place if you want to get a storage highly recommended!!!!
I enjoyed a very positive experience with Public Storage in large part due to Raenell. Raenell was so friendly, welcoming and helpful. She was knowledgeable and helped ensure that I had the proper information in determining exactly what would work best for me. I couldn't be more pleased with the process and will continue to do business with Public Storage. Moreover, I will refer Public Storage to my friends and family. Thanks for all of your help and kindness Raenell!
I cant say enough about Raenell. Upbeat, great attitude, knowledgeable and friendly. She did a fantastic job of answering all my questions and helping me decide on a unit that would best fit my needs. We need more people in this world like Raenell!!!!!
Public storage with Raynell was Great. Raynell was very helpful with Assisting me on getting a storage unit that I would be happy with. It’s all about customer satisfaction and she did that. Kudos to Raynell. I would highly recommend public storage to family or friends.
Very safe and clean.Raenell is the best!!! Treats you like family. She is very informative and helpful. Thankyou Raenell no.22303
What’s your storage sizes and prices??
Raenell was a "life saver" to me many times over. Helping me navigate a move into 2 units around 8 pm at night. They now close at 6:00. But, she was there for my needs every time I visited the property. She scores a 10! Raenell went over and above her duties. Excellent customer service. Thank you Raenell.
I could not be more pleased with my experience at this public storage. The facility is clean and every time I visit my storage unit Raenell goes out of her way to say hello and check in. Sometimes in this crazy world we left a little things slip but Raenell Always goes out of her way to ensure we are happy and our needs are taken care of. I wish everyone understood the importance of a smile and say hello. Great job.
Raenell is very nice with great customer service skills.
Raenell is so sweet and helpful! She remembered my name after meeting me only once. Nice place. Clean. Would recommend. Word to the wise....this is a popular place. It was tough to move to a bigger unit, because it's almost always completely full. If something comes avail that u want, don't wait! It will be gone by the next day!
RAYNELL IS THE BEST!!! We have been using this location for years and she definitely goes above and beyond for us!! We feel safe at the property especially if we have to go late. The site is secure and definitely has safety in mind. I would recommend this location to anyone. Thank you !!
The Property management team at this location has been very helpful. Even with the Covid Pandemic. I had lost my job, advised them of it and they allowed me time each month to keep from losing my property. I thank them all and the Site Administration. The mgmt. team was able to locate me another unit within fairly close proximity to my old unit , at a lower monthly rate, a bit smaller but it helped me to recognize what was worth keeping and what I could get rid of. I would recommend this facility to anyone that was need in the Citrus Heights, Fair Oaks area any time.
I USED THIS STORAGE LOCATION FOR A MONTH AND I WAS VERY PLEASED. .. RAENELL AND STAFF WERE GREAT, ALWAYS ATTENTIVE AND WILLING TO HELP ... I DEFINITELY RECOMMEND THIS PLACE..
Love it they have great service
My experience has been better than any experience that I have ever had at ps it's more than a five star it's a ten star and in the future I will only rent from Renae at the sunrise vista store
I have been a customer of a public Storage for many years now (around 9 years). Raenell has been my sole point of contact and customer service representative for all these years. Raenell has always treated me with such consistent, awesome customer service as she calls me by my first name every time I see her. She sees to my needs whatever they are and makes sure I receive a great, fair price for my unit. I feel confident that my belongings are safe, secure while receiving friendly personable service which feels like friendship. The property is always clean and in tip top condition! The rules and regulations are clear to everyone which helps you feel secure that you belongings are safe. In my opinion, she has been an asset to Public Storage that will be hard to beat!
The manager Raenell was very pleasant and informative. The property is very well maintained very clean. And I believe my personal property will be very safe at public storage. Miss Raenell made my visit very pleasant, and easy thank you!
Raenell has always been amazing. She is friendly, communicates, and goes above and beyond. I've had my unit here for 3 years and never had a worry. She's great!
We accidentally left our unit unlocked (missed on of the holes) unknowingly. The next day, Raenell called to notify us of the incident, and she had added another lock on top to ensure our property was protected until we could swing by and re-lock ourselves. The customer service has been impeccable and we feel that our belongings are always safe in Raenell's hands.
They do not put the prices up every year. We have not had any difficulties with them.
I appreciate Raenell's professionalism and pleasant, welcoming nature.
We are so happy to have such great customer service by Raenell. She is very thorough, kind and knowledgeable about the property grounds and the business. Anything we need we know she can help us. Wish there were more carts. Otherwise very happy with our unit and location.
I have rented from this storage multiple times and Raenell has always been so very helpful and friendly. I always feel safe and secure at this location. All of my questions and concerns are always answered and met. Every time I arrive and leave I am greeted with a friendly smile and wave ♥️♥️♥️♥️♥️
Its safe but expensive
I’ve been renting with Raenell for over a year now, she is professional and personable. It almost doesn’t feel like you are renting because she makes you feel like family. I would gladly recommend this location for your storage needs!
Raenell is super awesome and helpful! Got me into my new storage unit without any issues. She knows you by name!
Long-time Happy Tenant I have been renting from them since 1987 and could not be happier with their staff and how they have maintained their facility. Raenell has been there for a very long time and she exemplifies what an excellent customer service experience should look like. Keep up the good work!
Raenell is the most amazing person to work with. Thank you so much for your help and great conversation.
I hate to leave this storage facility! Raenell made my lease experience here effortless and I always felt it was super secure. Raenell is constantly walking the property, checking locks and making sure its clean. She brings calm to the chaos of moving. Strike up a conversation and you'll soon see what a sweetheart she truly is.
Ranell was wonderful and so helpful
Under stress and duress to find a storage unit to facilitate and unexpected and unplanned move, I had the good fortune to connect with Raenell and Cinnamon whose professionalism and excellent customer support reduced the stress level exponentially. These women were considerate, thorough, courteous, and committed to their jobs and had good senses of humor as well, which was a bonus. Thank you to Public Storage for having the insight to hire intelligent and professional women.
Raenell is fabulous. I am moving back into CA and was new to the area. She was one of the first people I met in my new home area and was so welcoming and delightful. The storage facility was top notch and very clean. It is well managed. What a great start to a new home!
Raenell is so friendly and polite and very helpful the place is immaculately clean very convenient absolutely wonderful have not had a better experience would recommend it to anyone
Property Manager, Raenell, is the best. So kind and helpful. The property is very clean and secure. It’s a hidden gem if you’re looking for a place to store your belongings. A+++
All positive- no negative. It was an absolute pleasure dealing with Raenell. She really does treat you like family. She actually lives at the location, so you get that extra safety. The property is very well kept. The rates were very competitive.
we started out with one unit. That grew to two. Had we not left Citrus Heights we would still be there. Raenell is a dear. Someone always willing to help in any way possible. Always friendly and available. She keeps the premises clean and ship shape. No wonder most of her units are always rented. Bob & Nadine
Today I went into public storage to find out information on getting a unit. Taylor was the woman at the property at the time and she seemed very cheerful and happy to help. When I was asking question in regards to price and location she told me she would do some research and could figure out a specific unit that will fit me best. I felt that she went above and beyond trying to find something within my price range and met my needs all while being so friendly and kind. I will definitely be recommending public storage and Taylor as well.
The owner is often in the office. Always friendly. Knows me by name. They make rounds to make sure your space is locked properly. If it is not sucure they put a lock on it for you. The gate stays locked after hours till thw morning. Yoy need a gate code to get into the lot. If your space is in the building you also need a code to open the door. I could have tried relocating but the customer service mad eit worth the drive and staying. I had a fairly small unit and with large tubs fit a lot into it
Raenell the manager was so knowledgeable and professional as she helped us with our storage needs! The owner as well, who was on site was a very kind and friendly man. The property is well kept and very secure!
Moving in today. sam was a great help, very professional and courteous would definitely recommend.
This was the easiest storage facility experience I've ever had. I reserved and entered most of my paperwork online and went into the office to finish up, where I was greeted by Raenell, who is probably the most personable, professional and thorough person I've ever met. Raenell made this process so simple and smooth, which was much appreciated. I will use and recommend this storage facility in the future for sure. Thank you so much Raenell for all of your information and advice.
Raenell has been a great help when we first looked for a storage place to keep our stuff. She was really helpful & does knows what to do in regards to our application for a storage space.
Thank you SAM!!!🤗🤗🤗🤗 ! FOR ALL YOUR TIME AND HELP!! you really are a dedicated employee and it really show . Ill enjoy coming in to pay my bill!
Raenell took the best care of me. All questions answers completely
Raenell has been the manager here since I first started seven years ago. She is such a delight and has been so helpful with all my issues. I don't know what I will do if she retires she is one of a kind.
Omg I had the pleasure of being helped by this lady named Raenell she was soo sweet and helpful I’m will definitely recommend this place to my friends and family:) thank you guys sooo much!!
Great storage facility. Raenell was super nice and helpful. They always had a pull dolly available and that was a life saver. The staff was always accessible and patrolling the grounds so I felt secure being there even in the evening.
Highly recommend using PublicStorage on Sunrise Vista! Raenell runs the place perfectly. She is very helpful and a pleasure to work with. The property is clean and well kept!
They have been a big help in my transitions. Good service prompt feedback and reasonable pricing raenell is good people as well as good at her job. No problems and still renting
Raenell was very honest and forthcoming on my visit to and i even decided to rent a unit here. This place is beautiful and very well managed. I know my belongings will be safe.
Very friendly. Fast service.
Sam was cool 🤙🏻
Public Storage is always been good to me. And renel just is the frosting on the cake.
Kylie made everything easy fast and stress free, nice to have someone take care of everything professionally yet also be so down to earth!
Raenell is very nice and helped me with everything and the storage unit was safe, dry and clean. I would recommend to anyone who needs storage.
Nothing but a positive experience with this location and Raenell. Every time I’ve come she has greeted me by name, as she does everyone else, and with a warm smile and helpful attitude. Even when I drive past her on her way to work she waves and smiles. I can’t suggest this place more. Never had a problem. 10/10 will use again for future storage needs.
Great customer service, nice and friendly a great person you would want to be around .
Raenell is a very nice and helpful person to work with in this facility. She was helpful from beginning to end. She even reminded me to close the storage before the end of the month.
I am a returning customer here at the same location because of the fantastic experience I have had in dealing with your manager ( RANNELL ) THANKS FOR BEING THERE AGAIN
Raenell is literally the nicest woman I’ve ever met. She’s a great example of an employee . You can tell she’s devoted, knowledge, courteous and cares about the customer. 10/10, if she won’t take a promotion she at the very least deserves a raise.
Raenell delivered amazing customer service. Convient location!
Excellent customer service, Sam helped me out a lot.
Great customer service from Sam! Highly recommend coming here than the other companies near by. She made our storage experience super easy and relaxed
Raenell gave me great Customer Service. Always willing to help me, great smile😁
Tarbell gave great service for my storage needs!
Raenell provided excellent service from the start of signing me up. She was very professional over the phone and had excellent energy and explained the process very thoroughly in person. Best customer service I’ve received this year. She always has a smile on her face and she just treats you right. If more people were like her on this planet the world would be happy.
Storage is full up right now. Nice and clean all the time
First time going to a storage unit of my own. Have helped others with theirs. Although, did not know what to expect renting my own. Then stood Raenell, who was such a sweet person. She was very clear and precise on any questions I had. She helped the day of my moving of furniture by getting us the cart that is there for heavier things. She made the whole experience very stress free, as well as helping however she could. Knowing that she checks the locks every time she works, with the alarms and cameras makes me know my stuff will be safe there.
Awesome place Sam was very helpful and friendly.
Showed up looking to price a few units, Sam helped me find exactly what I needed and had a great attitude with all of my questions. Thank you very much! Excited to get to know the property and managers of Public storage.
Very pleasant experience. Thank you sam
Sam was very helpful and nice. Great customer service skills. Will be recommending to people I know.
Raenell, the property manager, was able to help me find the storage space I needed last minute and took the time to walk me through the process as this was my very first time renting storage space. She was kind and cheerful, regardless of my stressed state. She's hecka knowledgeable and I trust her judgement. I'd recommend this location to all my friends/family.
Raenell was such a sweetheart and prompt when I was closing my unit. The whole staff was efficient and professional my whole experience.
Raenell is amazing and a sweetheart. The storage units and property are the cleanest I've seen and I feel safe and comfortable having my belongings here.
I was very impressed with this Public Storage facility. It was very neat, clean, and the staff was very friendly and accommodating. Raenie is so on top of things. I lost the key to my lock and she went out of her way to have the old one cut off and replaced with the one I gave to them. Only leaving because we are moving. I will definitely recommend.
Coco is very helpful and have great customer service which is very rare nowadays. Thank you so much Coco!! You are Awesome!!
Coco had exceptional hassle free service everything was smooth thank her
Raenell is so friendly and very helpful
I had an amazing experience there. Raenelle did everything and more to help me out. I don't think I could have picked a better storage. She is an awesome manager and I'm so happy that I did choose that storage. She is a wonderful happy person and never left the smile off her face. She is amazing and you guys did a good job having her as a permanent manager at that store.
Ronell is so nice, listened to my needs, and found the right unit. And clean.
Raenell is the best! She is always friendly and really watches over the place and the units! The grounds are always clean. She is wonderful and makes it enjoyable to visit my unit.
RAENELL, Thank you for your excellant service. I do appreciate your positive and welcoming demeanor.
The manager is an absolute delight! Facility is clean, spacious, safe, secure. The care and level of customer service associated with this manager is beyond expectations. I'm very pleased and will not entrust my things with anyone else.
My experience with this faculty was beyond impressive. Working in customer service myself I know how important it is to be pilot genuine and work with a sense of urgency! Being that I was just recently homeless through a series of unfortunate events Coco who was outstanding throughout the whole entire process has blown me away, I started to give up on humanity as a whole but she has brought hope back into my vision! Thank you for having such a wonderful employee on hand I couldn’t be more thankful for the service!
Ranelle has ALWAYS GIVEN ME PERFECT SERVICE, she's ALWAYS SMILING AND SHE ALWAYS CHATS WITH ME! She's the main reason I'm here! She's "ONE OF A KIND!
Thank you Raenell and Coco!
I went in today to get a pricing for a unit and Kayla was such a huge help. She knew all the answers to my questions and was very professional!
Raenell is an awesome woman and has been a great helper in my girlfriend and my adventure in moving and storing...was a great help I finding us the right storage at the right price thank u raenell from Josh and Jennifer
Coco is great. Been helpful since I've been here. 100% recommended
I worked with Ranell, she was most professional. I felt my personal items would be very safe at her property, she did a great job. Had my lock ready for my unit and even sold me a pad for my mattress. Thanks Ranell for your service.
This Storage Facility is a great place to store your extras. Raenell is a very friendly property manager And does a great job in maintaining a safe and clean environment. Raenell always makes you feel Welcome.
Very pleasant to deal with and always a pleasure to deal with and very helpful assistance
Raenell is always incredible! I have multiple units with them at this location and I cannot recommend a better place to store your stuff! If I could give 10 stars I would!
Raenell is awesome !!!! Great location and great customer service too!!
I have had a great exlerience with raenell so kind. Feel very safe with my items stored here.
This is a very clean site. Raenell Is the sweetest, most friendly and happy person I have meet in a long time. She was wonderful. I will rent there a long time as long as she is there.
Raenell gave me superior service and was a pleasure to see and talk to! I would recommend this location to everyone! 💞
The property manager Raenell is amazing! She is like the cool aunt in the family! Completely understanding and absolutely warm hearted! 200% recommended!!!
Raenell has been wonderful to work with at the Citrus Heights Public Storage. She treated us like good friends, called us immediately if we did not lock our unit properly! We have downsized to a smaller size unit and stayed at the same property. Patrick and Janet Butler
Raenell is an awesome person and in my opinion she needs a raise.
The staff maintain a neat, clean, and secure facility. You will not find a more pleasant and helpful manager as Raenell. Public Storage is lucky to have such a conscientious representative.
Amazing customer service at this storage unit! I was helped by both Bryan and Raenell and they were both extremely helpful and provided great customer service. Raenell is such a sweetheart, she brought out waters for us while we were moving our furniture into the storage unit because it was so so hot. It’s also a very clean storage unit that gets swept and mopped frequently since some units are indoors. I would most definitely recommend this location for storage
Raenell is a wonderful lady and the facility is well maintained.
Went in to rent my first storage unit and was helped by Bryan. He was awesome! Helped me find the perfect one and was very friendly and helpful!! Made the experience very pleasant!!
Amazing customer service. Thanks again coco for everything you helped us with! We look forward to speaking with you again!
Great storage facility. The owner is a real sweetheart. Very helpful and helps you out in any way she can. This place is one of the much safer facilities around as the owner sleeps there. Check it out and if you need to store items come here you will be glad you did.
Raenell, You are a blessing. Thank you for helping me. May God Bless you and your family.
Raenell was so nice and very helpful, she made sure everything was okay before I signed anything, and answered all of my questions!
Raenell is very helpful! Good experience overall
Great place and very satisfied. Raenell is always there to help and answer questions. She always greets you with a smile and cares about her tenants. The storage area is clean and taken care of. I would recommend it.
Excellent customer service! Raenell has been extremely helpful for all things regarding my unit.
This is an enclosed facility. I prefer it to an outside facility. Every agent that has helped me has proven to be knowledgeable and friendly and willing to help me if I have any concerns.
I have never been happier with a storage unit! I came and got to move stuff in the same day and my unit is inside so I love that I'm not sweating so much while loading:) there is a large Dolly and Raenell at the desk makes me feel very welcome. I came for the hours but since they are open until 9pm but I'm grateful that they are also the most professional and clean as well! PS there are high ceilings so it stores more!
Raenell is amazing and so kind she is always eager to help and very polite
Raenelle has been an absolute pleasure to work with. She speaks for the facility with the utmost professionalism, kindness, and sincerity. I'd give her 10 stars if it were available because I cannot speak highly enough about her.
Excellent customer service. I go into the office each month to pay my bill. Raenell always greets me by name with a big warm smile and is very helpful. I would highly recommend this location to friends and family.
Raenell is conscientious, hands on, polite, friendly and available to help when needed. The facility is always clean, tidy and safe. I recommend this location to anyone needing a storage facility. Thank you PS.
Best storage I've ever had. Raenell is the best manager
Mrs. Raenell is awesome. She is the definatin of great customer service. The service was good, quick. The property was clean, organized, I feel my belongings will be secure. Thank you very much Raenell!
Raeneu and Gino are very friendly and helpful. They made the move in process quick and easy. I loved that the storage units are indoor and that they look well maintained. Overall excellent experience!
Great place ,Raenell is amazing person ,second time renting from her and plan on more in future
Raenell treats customers great. This staff goes up and beyond the call of duty. Love renting from them
Raenell is so awesome. Place is very well maintained and clean.
Raenell is very helpful and runs a clean, efficient and professional storage facility. When she is there you feel cared for and helped! Thank you for your service and great units. JR I returned again to this storage location though there are many closer to where I live, to rent a unit with my daughter. Raenell continues in her expertise managing this facility so you feel your items are safe and in the best, supervised care. Raenell does remember and care for her renters.
Public Storage was so welcoming and helping us with our needs right away, Raenell helped me so much with my moving into Public Storage, she made it very comfortable everything for me to understand because this is my first time renting a storage and it wasn't at all confusing thanks to Raenell
Ms. Raenell has been very helpful and supportive through my family's hardship of losing our home. Public storage has been a big help in keeping our family's belongings safe and dry
Raenell,the mgr. was/is very professional,courteous,helpful & knowledgeable....and a great example of the model employee representing PS as well as a credit to the PS corporation. This facility is a business i will continue to support & recommend. THANK YOU RAENELL!!
This is an excellent storage facility. I had friends and family move my stuff into storage. Raenell was there to help make things run smoothly and even offered cold water for everyone since it was a hot day. She really is on top of everything and makes you feel very welcome. I have been back several times adding things and she has been awesome. Never had a problem with security or any other issues.
Absolutely awesome Raenell waited for me to get there minutes after closing and she was extremely helpful and nice signing up was a breeze first month was only 1$!! Great place, good security and great staff definitely recommend!
RAENELL is amazing! She’s so very helpful and very diligent. I’ve had an amazing 3 months here and she’s made it great!
Raenell is a sweetheart and a big help.
Darnell is the overseer and she is friendly, bubbly and very knowledgeable. The property is very secure and clean inside and out!
My wife and I have been to this location several years. We have a storage unit. We have never had any issues. Staff and management is awesome. Raenell has been helping me and my wife. We have always felt welcomed. Heck. She makes us feel like family. I highly recommend this location. Thank you Raenell for everything.
Raenell is so incredibly helpful, and always so sweet. Thank so much for your wonderful service.
Raenell is amazing. She has wonderful customer service and is very attentive to what her customers need.
If I ever need a place again in the future I am definitely coming to this very location customer service is outstanding and raynell is the best qualified person I've ever seen at a storage place she runs it very good ship and I highly recommend it she's the reason this place is as clean as it is and as secure as it is get to know her prices are fair and again there's no other storage place as professional as this definitely recommended five stars
Raenell made us feel very comfortable, like family! Our family recently went through a very rough time & had to get a storage. Picked this location based on good reviews & we are so glad we did. Raenell made this part of the transition less stressful & we cannot thank her enough!!
I’ve been using public storage for many years and Raenell Is the best property host ever. She goes out of her way to help and assist and has a most pleasant personality. I always find time to stop in and say hello because she so enthusiastically greets you when you arrive.
Very pleasant to deal with!
Raenell is a helpful and kind person. She always gave good service and never once steered us wrong. Thanks Raenell!
If you find you must put your things in storage, this location is the best! Raenell always remembers who you are, makes it a pleasure to do business there, & she always has something nice to say!
Great customer service and I feel safe going there by myself. Raenell does an excellent job explaining all the information and gave me helpful hints on managing the heavy door and lock. As a senior citizen I am not as strong as I used to be. Raenell has an awesome personality with everyone.
Raenell is so pleasant and very helpful with any questions. Very clean, well kept. It's been an easy experience
I love the customer service I receive each and every time I deal with Raenell. She is tops in her trade!!
This is a great location, the staff is very friendly and knowledgeable when it comes to personal storage needs, I would definitely recommend this public storage location to anyone needing a storage unit.
My wife and I were longtime account holders on a smaller locker, and upgraded to the larger locker as time passed. All the office staff were friendly and very accommodating from the very beginning. The latest staffer, Raenell, was our contact for the longest period. We couldn't have asked for a more friendly, professional and knowledgeable person to handle our many requests. She made many suggestions to help us with our needs and always greeted us by name when we visited the facility, even opening the door and shouting a "Hello!" We have fond memories of our relationship with Public Storage due to Raenell. Grant Pyle
I must say that as far as storage experience goes, I don't have any so I didn't know really what to expect. Fortunately for me, a wonderful lady by the name of Raenell was the most helpful. She made me and my fiance feel at ease right away. Although we only used the storage for a very short time, she was on the ball about letting me know what was going on with my unit. When I need a storage unit again, and I will eventually, I will totally be using this Public Storage again. THANK YOU, RAENELL <3
Wow, speechless... not what I expected!! Raenell is the reason I am keeping my storage for a longer duration.. initially it was planned to be a short term contract.. however due to the supreme customer service delivered by the warm and spectacular heart of Raenell I will be extending my occupancy. Thank you for everything Raenell, you are award winning!!
We have been customers for about close to 2 years an we are in love with this place and the wonderful customer service. Raenell is the best and very helpful with all the questions and concerns I had. 😊😊😊
i love these ladys here very helpfull all the time i will be going back to them when i need storarge again
We moved from Oregon to CA and needed temp storage. We were so fortunate to find this particular location run by Raenell. She is so warm, nice, friendly!!! I immediately felt comfortable and secure about storing our "stuff" here. The place is very well kept up, clean, light, and temp controlled. I truly recommend PS but more importantly this particular location! Thanks Raenell, we will miss you when we move into out new place... may have to find stuff to store just so we can visit :-)
Raenell is kind and professional and Public Storage should be proud to have her as an employee.
The manager of the storage facility is very nice and provided excellent customer service. Long story short, her customer service, cleanliness, and great location made our decision to rent a space from her Public Storage facility.
Raenell is super personable and the whole complex is very clean. The whole process from start to finish was seamless.
Raynell is the most AMAZING woman to run this facility, a genuine friendly caring soul and a joy to be around 5 stars across the board public storage is lucky to have her!!!!
Updated 4/23/18: Raenell is still an outstanding property manager who goes out of her way to accommodate her customers and is always a pleasure to work with. Raenell's dedication to service and the security of her customer's possessions is unparalleled. I have rented several storage lockers since my last review at this location and I'm still very happy that Raenell is taking care of my stuff. Great Public Storage location. Raenell is an outstanding property manager, will use this location for my future storage needs!
The storage space has been consistently clean and dry even during the rainiest weather this winter. Getting in and out of the compound is also a quick and easy procedure. The high point though, is Raenell, the manager - who runs a tight, efficient ship, but also gives great customer service !
Raenell is an excellent manager and is very helpful to her clients. She is informative, professional and so nice to us. I feel like she is a family member looking out for me. She helped us get settled in a difficult staging and selling our home process. We will definitely be coming back to this property and Public Storage when we can. Thank you, Tony
My experience at this public storage on sunrise vista in citrus heights manager Ranell , the management and staff are the best storage units I have ever had most cleanest, helpful people. They will call you and remind you to not forget to pay so you don't receive a late fee. Just the best all around storage facility thank you public storage and Ranell!!!
Raenell is great and always helpful.
Reanell is the great basically like a hostess for restaurant treats everything with greatest of care. By far the nicest person you could meet in any type field of work.
Raenell, the manager of this location, is SUPER friendly and helpful! Although we only intended to use our unit for a month, we had items stored here for 6 months. The property was always well maintained. Raenell treats her customers (and their stuff) like family! :)
Raenell is top shelf when it comes to customer service. I've been a Public Storage client for 29 years and when it came time for me to down size my unit, Raenell was right there helping with my storage needs. I now have a unit perfect for my storage and I couldn't be happier. Facility is well maintained and clean. Raenell is extremely friendly, doesn't cut corners when it comes to service, and knows her property and the storage business. Thanks again Raenell for all your help. 10 STARS!!!
I have utilized Public Storage for over 4 years and have been very happy with the facility. Raenell is awesome at being the face of Public Storage. Raenell is kind, helpful and always greets customers with a smile. The facility is always clean and secure giving me the peace of mind that my belongings are in good hands. Public Storage and Raenell have become our trusted go to storage facility as I have referred other members of my family to store their property at Public Storage as well. I cannot say enough about my trust in Public Storage and the level of care Raenell takes to make sure all my storage needs are met. Raenell, Thank You for your constant and outstanding hard work. If you are searching for a safe and secure storage facility stop by Public Storage and talk with Raenell.....you will not be disappointed.
I placed my reservation “on line” needing a large unit for the next day. Raenell called me first thing upon opening the next day to confirm my order. She was very efficient throughout the process of showing me the unit, which was very clean and secure, getting the paperwork completed, and giving me all needed instructions. Raenell was very professional, knowledgeable, and a very pleasant manager to work with. I highly recommend this first class facility and management. Update: Just turned in my storage unit after a few months use. Facility was always available at times represented, premises were always clean and secure. Checkout was quick and easy and Raenell was great to work with. I'll definitely use this first class facility again.
Raenell at the front desk is a dear and she is always there with a smile to greet you to chat with you a little bit to make your day better and she’s very helpful would recommend public storage at her location with 10 stars if I was able to
Very, very nice. Helpful and courteous
I would highly recommend public storage in Citrus Heights to everyone. Reanell at the front desk is always there to great you by name with a smile. When you walk onto this facility it’s like seeing a friend or a family member who always there to welcome you in. Prices are fair and facility is clean. I’ve had my storage unit here for over a year and have had nothing but excellent experiences.
Raenell is great! She has great energy and made me feel right at home. The place is very clean. Highly recommended.
Good excellent service excellent atmosphere very clean and the host he was terrific Raenell that’s her name give this woman a raise
As a return customer I am always confident about the safety and professional service I receive when storing my items! Raenell is an awesome manager and it is her kindness and attentiveness that keeps me coming back! Thank you so much.
Tarbell is the best. Super friendly and helpful, going above and beyond. Thank you Raenell for all that you do. Best public storage hands down!!
I have been renting storage space at this location for over 3 years. Raenell always has a big sincere smile and runs this location to the 9's. This property is always spotless and perfectly maintained. I always see Raenell and/or her husband walking the property and tending to any needs. As a single gal, I always feel safe entering my space at this location. Raenell always has her eyes on everything, and conducts herself in such a wonderful professional manner, without putting up with anyone's "nonsense". Her customer service is OUTSTANDING. Fantastic property! I have recommended this location to several people because of Raenell. Thank you Raenell!!!
Randell always has a smile and a kind word when I stop in to pay my bill.
Raenell is wonderful!! She gave me excellent customer service!! The location is perfect and the premisis is clean and tidy I'm a happy customer thank you so much!!
It is our great pleasure and honor to write our compliments for this wonderful and outstanding WARM, CARING AND PROFESSIONAL person Ms. Raenell at this location. From the first moment we met this vibrant and friendly person, we were so thrilled and felt very Blessed indeed! She made us feel so much at ease and we felt we have known her forever:). So kind and humble and she offered us very valuable information of the different units, sizes and pricing. As stated by others, her efficiency and knowledge throughout the process was truly remarkable and so refreshing. As we will be new in Sacramento, she offered us so much kindness and help as personable and caring she is although she hardly even knows us!:). We are very excited to see her again soon as we get settled-in. Also the facility was very lovely as she showed us around and we would highly give our 5-Star recommendation for this facility. THANK YOU RAENELL, IT HAS BEEN A GREAT JOY TO MEET YOU IN OUR LIFETIME. Our Warmest Wishes and gratitude to you from both my husband, Salim and myself. May the Lord's Blessings ALWAYS be upon you and your family. Ameen.
The manager Raenell is Fantastic! She is great to work with and has a wonderful, caring heart. You will be blessed to talk with her. She will treat you in the best way by not only giving you a great storage place... but she will make you feel like a friend! Highly recommend this facility!
Clean and safe. Raenell is so kind, courteous and helpful!,
Great place and wonderful costumer service, thank you Raenell
The manager Raenell is TOP NOTCH! They should make her president of the company. She makes renting space very easy and is helpful. I am very pleased with this facility.
Nice quiet, clean facility with good security. The manager is awesome.
The best service I've ever had at public storage..thanks Raenell!
Great service and a very convenient location. Plus, the price is right
Raenell is always kind, very pleasant to work with and knowledgeable knowledgeable! Great experience each time I visit.
Great experience and Raenell was a real pleasure to work with. She is very professional and kind. We had the unit for several years with no leaks and no pests. Recent security upgrades are a real bonus. Highly recommend!
I have had an amazing experience at this Storage Unit! I have worked with Raenell and have always been highly satisfied! I am now clearing out my Moms storage unit and now need to vacate! It is with regret that I leave as Raenell is an absolute treasure! Wonderful experience here! Thank you!
The manager Raenell is a class act to follow, impeccable customer service, always smiling and cheerful and always ready to help. Best customer service I've received in years, truly.
This has been the most pleasant experience I've encountered with any storage facility. The lovely lady who runs it, Raenell, is wonderful and her customer service and demeanor is matched by none. Great place, and people.
My experience with Raennell has been perfect friendly ,helpful I've rented here twice .and will always use and suggest to my friends .the best service ever always clean
Clean property and friendly management, a top of the line storage facility!
Raenell is the sweetest!
Locked Incorrectly, She Called. Always Friendly Raenell Consistently Helpful & Cheery while working hard. Kudos.
Raenell is professional and delightful to speak too. Put my mind at ease about storing my possessions
Worked with Raenell. Very friendly, efficient service. Have recommended this site to 2 other families.
Raenell is super nice which makes going there a great experience. We love it here and have never had any issues.
Raenell is very very friendly, courteous, and nice. She has taken the time to get to know not only my name but to know me on a personal level. She has been a wonderful person and makes my trips coming to storage super nice.
I am so sad that I had to put in notice cause I won't be able to as Raenell!!! The sweetest storage lady ever! Always a pleasure to see her. She remembered my name which is always nice. Most friendly reminder calls! And answered all and every question I ever had! The only reason I have 4 stars is because this location is a little bit more expensive. All the other staff is great as well! I don't mind paying more for spectacular service!! Thanks raenell!
Great location and clean grounds. Units are nice and tidy. Great ammenities; restrooms, dollys for customer use, and last minute supplies can be bought in the office. Raenell is a very sweet and accomadating manager. She treats everyone like family and makes you feel very welcome and secure.
Raenell, the manager at this Public Storage location, has been very helpful to my family and I. Baring some minor computer glitches, I have had no problems in the two years I have been a customer.
The best storage place in town... Has the nicest staff raenell is a sweet heart and always has a smile
Raenell was such a help to me in making sure I had the right size unit. She was all smiles and even came out while we were unloading our giant Uhaul and gave us cold water. This place is the only place I will store my belongings from know on. Thank you so much Raenell
Raenell the property manager is amazing. I had a storage here years ago. I came back because of the customer service. Raenell is so friendly always happy and friendly. The property is always so clean.
This public storage facility is awesome it might be a smaller complex but what they lack in size the make up for in service i have been renting there for close to a year and a half now and its only getting better
I'm always greeted with a smile .The staff provides great customer service and customer satisfaction.
Awesome service! Units are well taken care of, clean and management is very friendly and knowledgeable. Highly recommend this Public Storage.
Best storage company I've ever dealt with, raenell is the most pleasant person I've ever met :)
This is the second time I've use this facility in the last two years. I find it to be clean, secure, and the staff are very nice. They recently added another layer of security by using coded locks on the doors for the interior units. I really like that. Ranell and Abraham were very helpful. Closing out was a quick process and I will use this facility again. Thank you Ranell for making this a painless and pleasant experience.
Raenell was the best at helping me and getting wat i needed thank u
We have used this facility many times for many years (over 10 years) to store our items for short term duration when our garage gets overfull. We have been extremely pleased with the location, ease of access and egress, cleanliness of the facility, and especially the helpfulness, courteousness, professionalism and great smile form the property manager, Raenell. We noted additional security measures in place this year, which is appreciated. We will definitely use this facility again, when the need arises.
i h a great experience. mrs raenell is the best.
Staff are kind and helpful
Great service. Johnette made our visit enjoyable and easy. Very helpful and very nice 10/10 would recommend this location.
I have been using public storage for almost 2 years now, and i must say RAENELL is truly the best! She's so kind and welcoming , and always puts the effort into knowing her clients. never a disappointment when shes there :).
I just closed my storage after 3 years. Raenell is amazing. She knows every client by name and is so friendly. Once I accidentally left the second door to my unit unlocked and they called me immediately. I happened to be just across the street eating lunch so I was able to go right over and lock it. The building was always clean and safe. It was suggested when I first got my unit not to come at night alone. I really appreciated the reminder, because I am so independent I would of not even thought about it. Great rule any where. There was never any problems the whole 3 years. Great experience, company, staff and location.
Raenell has been awesome from beginning to and always calling to check and make sure everything is OK it's been a great experience.
This is an excellent facility. The property manager here, Raenell , is absolutely A+ at administering our Public Storage facility # 22303 in Citrus Heights, Sacramento, CA. Raenell's Customer Service is exemplary! And not just with her management of our rental space for my mother's storage. But also as expressed by other people we encounter here & elsewhere. Her management makes customers want to be excellent renters! She would make a top-flight Training Instructor for your entire organization. She runs a extremely clean & orderly operation. Every unit is spotles & beautifully maintained. She has also trained her employees very well. This facility & it's management is the best facility we have ever experienced anywhere. Thank you for hiring Raenell & making her the manager here. We so appreciate her & your corporation. Thank you from our whole family.
She is the sweetest and most helpful person I have ever come across
Raenell is like every manager you wish you had. You wish all the managers you ever had to deal with was this nice and this thoughtful.
This place is great and Raenell is just plain awesome. She is a big sweetheart.
This is the best storage facility. Raenell is the best! Every time we go in or call we are always greeted as if we were family. I would definitely recommend this location.
I was looking fur a small storage unit when moving from a house to an apartment. After I met Raenell, I need to look no further. She answered all my questions and made me feel right at home. The property was clean, reasonably priced and they had many different unit sizes to accommodate my needs. I've had my storage here for over 3 years now and couldn't be happier with it. It's still always a pleasure being greeted by Raenell and her welcoming smoke in the office. I give this location 5 stars!!
This facility is amazing! Randell goes above and beyond in what she does there. She is always so full of joy and is willing to help! I absolutely love this place and will always be my number one choice for storage.
Always treat me like family. Courtesy calls, customer service, great friendly atmosphere. Thank you public storage for all your hard work. :-)
Raenell is the best. She took the time to accommodate all of my inquiries regarding the proper storage for my needs. She makes the process a very pleasant one. The location is accessible and well maintained. I am glad to have worked with Raenell. Thanks! Aldo C.
Raenell is so wonderful. She keeps her property so clean and she always has a smile on her face. My family and i just love her
Great staff. Property manager is so nice.
Our experience with Public Storage at this location was nothing but professional and positive. Raenell is always helpful and cheerful, and she goes out of her way to make your experience as easy as possible!! I recommend this place to anyone!!!
I've rented here for three years thanks to Raenell. No matter what issue comes up, she has consistently found a swift resolution to any problem. Thank you Raenell. You have been a Godsend.
Raenell is Awesome!!!
We had a great experience going to this location with Public Storage. we were helped greatly getting settled in the right size storage needed and we were given great advise about boxes to prevent bugs entering our new storage space. The office lady is very nice and very welcoming. She greets us every time we return to put more things in storage. I would recommend this Public Storage to everyone and especially this location. I look forward to remaining a customer with Public Storage and this location as long as storage in needed for my things. I also am grateful to hear that the property is walked through for security purposes and always checked to make sure everything is locked and secured at all times. This is the best place for anyone to have their things stored and walk away knowing their things will be safe.
This location of Public Storage offers everything you could ask for and more. The more is the RAENELL! She is an absolute gem. Always helpful, friendly and such a treat that I actually pay my bill in person instead of online just to say hello!
Had a great experience..getting a unit set up was quite painless..the property was well maintained, and raenell's customer service was awesome..all in all 5 stars
22303 the lady works Reanell is just the nicest lady so sweet & kind also Ben there very helpful both are very professional
I am a first time renter here and have had nothing but a wonderful experience from how wonderful, caring, and helpful Raenell is all the way to how clean and convenient the facility is. I also have dealt with two gentlemen there that I have unfortunately forgot their names :( that were so very nice as well and helpful and ready to please. I recommend this great property to everyone looking for a pleasant storage rental experience!!
We've been here for three years, it's the cleanest facility I've seen. I would highly recommend this place 😀
Raenell is wonderful. Thank you very much.5 stars service
I have been treated with such grace and dignity. Raenell is the best PR woman and we've become great friends. God Bless.
I have been a customer for over five years and highly recommend this facility. It is clean and secure, and Raenell is awesome. She greets me by name even though I don't go there often. Raenell knows the answer to any question, and makes the process of renting storage space easy.
I have been renting here for years. No problem with changing units, everything is clean and well maintained. Raenell at the front desk is the best!
Miss Raenell is a true asset to this place, really great at making you feel welcome, thorough and efficient, she knows her stuff. Great place to keep your belongings too, I'll always rent with public storage.
My family has had units at this facility since 1993 Renelle is the BEST MANAGER we have had the entire time. The facility is always clean and well-maintained.
Thanks Deanna for always being so nice.
We have been renting here for over a year. The facility is always clean and when we mislocked the unit, Deanna secured our locker immediately and called us the same day. Highly recommend to anyone looking for storage. Thanks again team.
Raenell was super friendly and helpful. Very thorough and did an all around great job in helping me to decide on size, making sure I had all the correct packing materials and that I understood every step of the process. Excellent customer service! I will recommend public storage to anyone needing storage. Especially at this location. Very convenient
Raenell has a great personality and keeps the facility clean. She is very friendly and helpful. I would highly recommend this storage to my family and friends.
Very friendly customer service, gave us plenty of options and helped us find what we needed. Thanks Isaah!
Thank u Deanna for always being so helpful. Had some maintenance issues with my unit and she really followed thru to ensure I got the necessary repairs done in a very timely manner. You are always a big help!
Came in for information on a unit Deanna took excellent care of me. Thank u so much!
Isaah at the front desk was so helpful. Although I ended up needing a larger unit than they had available, he took the time to research other options to get me the best rate and location for my needs. Thank you for providing excellent customer service. A friendly knowledgeable person can make a stressful day so much better. Thanks again.
I have been a customer at this storage facility for over ten years and I have had nothing but pleasant experiences. Raenell has displayed nothing less than excellent customer service and she is always extremely helpful and cooperative. She is a wonderful person to work with and I strongly recommend this location simply because she is the best of the best!
Returning customer only because of Raenell! She is amazing and personable. Public storage is lucky to have such a wonderful employee!
Deanna to the rescue! She was such a big help. My key broke off in my lock and she fixed it for me!!!! Thank you for such great customer service!!
Deanna was extremely helpful!!
Excellent staff ,always greet you with a nice smile.
This place is amazing. Randell is so sweet and just a very lovely lady
Isaah was very helpful and the entire staff was very accommodating. They helped us oit very promptly and we get everything we need done in less than 15 minutes. Great people!
I currently have had a storage unit for 6 + years at the Fair Oaks Blvd. location, however I pay my bill every month at the citrus heights location on Sunrise Vista dr.. The reason for this is simple......RAENELL!! She is so sweet and personable. I have paid my bill late on several occasions and never felt judged by her. That is more than I can say for the employees at the Fair Oaks location. They are rude and have no customer service skills whatsoever. This includes their female District Manager for this location (cannot remember her name.) When I tried to submit a complaint about the people at that location, she shut me right down and defended unacceptable behavior by her employees. So this is why I go to RAENELLS location and will continue to go there until I can get my stuff out of that horrible location on Fair Oaks. GO RAENELL!!!!!!! YOU'RE AWESOME!!!!!!!
This was my first experience with public storage and I must say it was enjoyable. Raenell was simply the best. Thanks to her I will rent my storage space at this facility for a minimum of 2 years feeling confident that my property is safe and secure while I am out of the country. By the way this facility was very clean and well kept. I will recommend this storage location to all my friends and family. If I could give public storage a recommendation it would be to hire more Raenells.
This is one of the cleanest storage places I have ever seen. I had to upgrade to a larger unit and Raynell was so pleasant and helpful. I would recommend this place to anyone needing a storage unit. I originally went to another Public Storage and the person there recommended Sunrise Vista so that I could get a better price. I am impressed with Public Storage in general
I have two storage units at this location for almost a year. Raenell was very helpful in choosing the right size units for my needs. She always has a smile and takes the time to greet me and say hello. The facility is kept very clean. I highly recommend this location!
Raenell is so friendly! SHe always has a smile and time to chat. The facility is very clean and well cared for. I would never use another storage unit as long as Raenell is at this one!!
I just moved out of my unit of 4+ years, but wanted to leave a great review for this location. Raenell is one of the friendliest people I have ever met. She always has a smile and a greeting or wave from the office. This is a great location with convenient access. The facility is very clean and I never had any issues with my unit. I also appreciate the courtesy calls to avoid late charges! I would definitely come back. Thank you, Raenell, for your caring and compassion when my family went through some hard times. You are a sweet lady and I will always remember your kindness.
This is the SECOND time that I have rented from Raenell and Public Storage. As always, all of my needs have been met and the process has been painless!
Isaac has wonderful customer service. Thanks to him I will always do business with Public Storage. Very glad about the rental he provided me.
Raenell was so friendly and made me feel very at home, even though it was my friend getting the space i enjoyed the visit. The spaces were clean and well taken care of!
Great place to store your stuff . Staff here is fabulous and know your name all the time. I will definitely use this facility as long as I need one.
Love Raenell... Very nice lady
Love Raenell, very helpful, nice person, always smiling n friendly no matter how busy she is. Storage area kept very clean.
Deanna was very helpful and the facility was clean and seemed to have good security.
Raenell was awesome, friendly and so helpful. The property well maintained. My experience today has definitely secured my business. Thank You
Great price friendly service K is the nicest person and very helpful at finding what you need.
Kae was a great help, I needed some help unscrewing some legs on my dresser to fit it inside of my car and she came quick to my rescue. Very helpful and very kind over at public storage on sunrise vista.
Good services .Thank you for your help Kanittha or kae! Raenell the manager was very sweet as well. I will be leaving next month but if I need a storage again. I know where to go.
Deanna was awesome and very helpful . I liked the layout of the units. Very clean. And secure. I go r it five stars.
This property is always very clean and SECURE. Great customer service Deanna is sure helpful. Highly recommend anyone to store at this location.
Kanittha gave the best customer service,easy returns, and helped me find packing supplies for our china.
Kae and Daenna are awesome!!! Very helpful, friendly and polite. We rented here twice and we will rent here again for sure!!! Keep up the good job ladies! 👍😊
Kae was very helpful really loved her attitude she is a very fine person you guys need to put more like her in your offices thank you
Had a short term storage rental here. Kae that works there is especially nice & always greeted me with a smile & kind, caring attitude
Raenell is a great employee. She is always friendly and helpful. I appreciate the fact she cares about her job which shows through in her customer service.
It's economical for many:) -Kae is a great an polite help.
Raenell was always so friendly and helpful. The whole property is well maintained and clean. They keep an eye on what is going on. I always felt my stuff was safe well in storage here. I would definitely use this Public Storage again if I needed to store property.
best place to storage stuff! manager renel is a doll
I highly recommend doing business here! Great deals and rental prices. Deanna was very warm and helpfull, she got us the perfect unit.
I was really happy with my service here. The girl behind the counter (Ashley) was really helpful and friendly. She answered all my questions and was very professional even after another customer who I barely had the patience to listen to was being really annoying and rude. She stayed calm and did more than I would have to accommodate the person.
when I was down and out the people at public storage was there to help me out, I didn't get the dollar special, but the warmth and understand and true compassion that I received was so wonderful for me I forgot all about that $1move in..Thanks KL
Ashlie was very helpful defiantly recommend this property
Raenell and Ashlie were both just great. They answered all my questions. I can tell this is going to be a nice long relationship.
The staff is very friendly and quite helpful. I initially spoke with them over the phone and they had answers to all my questions and made signing up an easy task. They have also been very courteous on subsequent visits. If space is available I would recommend their site.
Just under a year ago, I had the difficult task of not only having to move my mother the week before Christmas, but I had to find a place for the stuff that would not fit into her new home. My first stop was the local Public storage, and lucky for me I met Raenell the manager of the place. It could have been very easy for her to just quote a price for a unit, and let me deal with everything else. However, she took the time to listen to my problem, and not only did she help me find a unit that would work, she did her best to give me the best deal possible. Since then I've been repeatedly impressed with not only the way the facility is run, but by the excellent customer service I receive on a regular basis. With Raenell, and her staff I fell secure knowing my family's belongings are safe, and well looked after. If you need a place to go to store your belongings, you couldn't do much better then bringing them here.
Raenell is always so helpful! She goes out of her way to be sure her customers are well taken care of! I have been renting for a year and a half and always get the best customer service. I lost my key to my unit and I was going over to get something I needed out of my unit for a wedding the next day. She made sure that my unit was available to me the following morning and left me a message to advise that I could come get what I needed from my unit! She saved the day for me & it is much appreciated! I have used other storage companies, I can tell you that I have never felt like someone really cared about me as a person and customer until I moved my items to this Public Storage!
My boyfriend and I are looking around for a storage unit close to our apartment. Raenell was very helpful.
I rarely need storage but I found myself needing to store my items in a temporary situation. Public storage came to mind because I see their signs everywhere. This facility was clean, Raenell was awesome and accommodating. I can pay by bill online and and I find everything about the location to be convenient.
We rented two storage units here this past year because we were moving and downsizing. Raenell is the manager. She is very friendly and efficient. She knows you by name when you come in and treats you like family. She even brought us cold water when we were moving out on a hot day. I was amazed how much we were able to put in our larger unit. The ceilings are high and we were able to stack alot of boxes. We had a good experience in all the months we were there. The access is easy and we came and went as needed without any inconvenience. We would rent from Public Storage again if needed. We will miss seeing Raenell and her happy face!!!
This location is well managed by Raenell. She does an excellent job of following up with her customers and had my space ready for storage when i arrived on the appointed day. She did call a few weeks later to check if everything went smoothly with the storage space. She is always friendly and has a positive attitude. The facility was clean, well managed, and organized. Very positive experience!
Raenell is an amazing person she helps with anything and answers any questions I have been going to her for about 4 year. awesome place to go for storage
I loved the clean spacious units. I have had 3 different sizes. It is very easy gaining access to the units. And the very best customer service I have ever had is Raenell, She Is absolutely wonderful. Every experience that I have had over the phone or in person with her makes me feel great .very positive !!! Too bad you cannot clone her for all your locations.i will recommend this public storage to all my friends and family, Thank you Tami.
I'm a auction buyer at this location,and it's always been a pleasant experience working with them.Thank You very much Public Storage!
I have been a customer with self storage for 8 years in citrus heights on Vista drive. Raynell is a wonderful employee who works there and has always been nothing but a kind person, in person and on the phone. Thank you Raynell....
Raenell, the site manager there, a gem. She knows our names, remembers us, cares about us and wants the best for us. I've never met anyone like her in the customer service field. She is great at her job and is completely dedicated to it and her customers.
I've rented from this facility before and had the best experience!!! Raenell is such a delight to talk to!! So naturally, when I needed another place to store my stuff Raenell and Public Storage were the first and only ones I thought of. Prices are very competitive and the location (behind Sunrise Mall) is very convenient, but that's irrelevant. I would pay more and drive further to store my personal treasures with Raenell, a true professional, any day!!!!!!!!!!!
I am a return customer at this location. I have never had any problems with break-ins and the lady Raenell that runs it is awesome. She takes great care of her customers and makes sure the property stays safe. I would highly recommend this facility to anyone who has storage needs.
Love my experience here at PS but more importantly love Raenell!! She is an awesome person who is always very professional and just the sweetest person to everyone. I will go out of my way to pay our storage bill in person just so i can see and visit with Raenell for a few minutes. Always leave with a smile on my face. Raenell is very knowledgeable and is always there to answer any questions you may have or help you out in anyway possible!
The place rocks and the employes are outstanding
this is the best storage I've ever been to. I love Raenelle, she makes my day so much brighter. she makes my daughter feel happy real happy. everyone here is very helpful. they should all get a raise
We have been with Public Storage for awhile and just transferred our account to this location. Jyll was extremely friendly in getting everything transferred over for us and actually got us a better location than we thought we would be getting. We would recommend this location, company and Jyll to anyone looking for a storage place.
I had a wonderful experience with Raenell at this public storage location. She was very knowledgeable and friendly. My husband and I was able to get in out quickly with important details covered. My movers arrived late so everything had to be done by 9:00 pm. Raenell callled her boss for an exception. She got us access to the gate with our code until 11:00 pm. We were able to get everything moved. We all can use a bit of her southern hospitality.
I've been a costumer for a few years now, and have to say this place is always well kept and very clean. Also a big high five to Raenell for always having a smile on her face, and making this by far my favorite bill to pay each month.
RAENELL IS THE MOST COMPASSIONATE, UNDERSTANDING, HELPFUL, RESPONSIBLE, AWESOME PERSON IN THE STORAGE BUSINESS!!!! WHEN I WAS HAVING A HARD TIME IT WAS NICE TO HAVE A SPECIAL PERSON LIKE THAT HELPING ME THROUGH IT ALL. SHE WAS VERRY REASSURING THAT MY STUFF WAS SAFE BY SIMPLY BEING SO RESPONSIBLE. SHE EVEN HOOKED ME UP WITH THANKSGIVING DINNER WHEN I WAS STARVING! I'm sorry it took so long to do a review but it took hours and hours to finally create an entire new g + account(a real pain in the ass but you earned it!!!) BLANCA WAS VERY PROFESSIONAL ALSO. THANKS FOR MY BEST STORAGE EXPERIECE EVER!! You made a rough time go not so rough...
Raenell the site manager is a gem. She provides excellent customer service and keeps the grounds and interior spaces spotless.
Good rates, very clean facility, and seemed very safe and looked after. Raenell is FABULOUS!! Very knowledgeable, attentive, speedy, and proficient with all things storage...as well as common sense and personability for that matter. She was extremely helpful with assisting me in the rental of a large drive-up unit, and then the subsequent move into a smaller unit when I was ready. Awesome lady, inspiring work ethic, we need more people like her. (Didn't get the opportunity to interact with anyone else there, only Raenell, but I am sure they are great too :)
Miss Raenell ,.... she has been a Godsend to my wife and me . I wouldn't want no one else to watch out personal stuff . We love her so much ! Thank you public storage for having such an awesome lady work there !
I have had a wonderful experience at this facility. The manager is amazing with an unmatched service level. She is always in a good mood and is a very pleasant person to talk to and deal with.
I had the need to open a storage unit and chose Public Storage for my storage. I worked with Jyll and she was very nice to work with. She got us through the paper work process very efficiently and was willing to answer all the questions that we had. She helped us determine the boxes that we might need to store the stuff we needed to store and made the entire process very pleasant. I would highly recommend Public Storage and if you are in the Citrus Heights area ask for Jyll to assist you with the process.
I want to say that Raenell is excellent at her job. She is friendly and knowledgeable.My complaint is that the price is a little high for me. Pauline
My experience with Raenell was delightful. A great combination of friendly and professional. Had a great time talking with her about the facility and what it could offer me. Her attention and engaging personality, proximity to my residence and a reasonable price, all closed the deal for me. I'm very happy at this PS location, really serves my purpose well!
This was my first time renting. A storage unit and this place made it so easy! Jyll was awesome, went above and beyond helping me and explaining everything to me! And I scored their $1 move in special!
I stopped into this location to inquire about my unit and Raenell was so pleasant the entire time!! She made me feel so appreciated as a customer, and made me feel like she truly cared! Thank you again Raenell
I have had storage here for a number of years and have found it to a great solution to storage needs. Ranelle is a very hospitable manager; she has been very accommodating to me when I had financial difficulty keeping up to date with my rent. This is a first rate facility to meet your storage needs in the short term, or for the long term!
Great place with great people. Raenell was fantastic! She always said hi and always remembered my name. She called me personally when my autopay did not go through. She did not want me to get a late fee. I corrected the problem with my credit card company and a late fee was avoided. The place was always clean and secure. A real pleasure to do business with!
I have been renting at Sunrise Vista for 4 1/2 years. It is my third storage in Sacramento County. I have been renting in Sacramento for 7 years. Raenell has always been very business like and professional. She is always willing to make a complicated question easy. She answers questions about the lease agreement or facility rules or online accounts quickly and easily. The facility is not near any crowded department store or apartment complex. The area is zoned as "NO LOITERING" and it is strictly enforced always. I have never experienced any difficulty with my storage or the facility. Of course sometimes I do have to consider other people. It is an industrial environment with heavy carts and objects being moved. Sometimes infants and children are present. There are also U-Haul trucks frequently. There are also all types of business occupants. People there are always considerate. And the facility is next to Sunrise Shopping Center and bus routes. The street Sunrise Vista Dr. is a wide street with no parking. It is easily accessible. My most complicated question was about the floor loading. I have stored about 7 thousand pounds of boxes. The solution was quick and easy -- the ground floor level.
When opening a storage the staff were very pleasant and helpful. I encountered some problems with lighting but the staff were very quick to assist me and it became a non issue. The grounds are kept clean and access is always easy. I love the hours of operation and the prices are competitive , of course I wish they were less expensive :)
My wife and I are very happy with the customer service we receive at this location especially from Suzanne.
I have had several storage sheds at this location over the years. The location is always clean and Raenell is the best. I highly recommend this location. Mike Hurst
I have had storage units at this location for many years. The manager Raenell is terrific. She is very friendly and helpful. The facility actually has 2 levels and there is generally a cart on each level to help move your belongings.The facility is immaculate - the floors are always swept clean & hallways are well lit. Raenell makes sure that this facility is in first class shape.
My experience at this facility has been great. Very friendly staff and always clean.
This has been the greatest storage unit that I have rented in my entire history of renting. The staff couldn't be more friendly.
Totally a great experience, friendly, and very helpful! Would come back if ever needed again.
Raenell is super, always helpful, with a quick smile and cheerful, "hello". The facility is always clean, carts for moving your stuff and units which are easily accessible. I have no idea what the Public Storage pays this lady but if they double what they pay her they are getting a bargain in an employee. The pride and attention with which she manages this place led me to believe she surely must own the facility. I have used this facility for just over 3 years, recently moved and rented another Public Storage unit in another city, largely on the strength of my experience with Raenell at the Sunrise Vista Facility. Five stars hardly enough!!!
I was a customer (had my valuables stored there) for 2 years. I had my gun safe stored there the whole time. In my gun safe I had ten thousand dollars worth of guns, a coin collection worth thousands, a stamp collection worth thousands, an eight thousand dollar wedding and engagement ring from my broken engagement, and thousands in cash as my emergency reserve-I had been saving this cash for 20 years. The counter lady (Ranell) was very nice. But, some professionals went in and opened my lock that I purchased from Public Storage (Ranell sold it to me) STOLE JUST MY SAFE-THE WHOLE SAFE, and the locked the storage space back up with my lock. Nothing else in the storage unit was disturbed. I feel like it was an inside job, or they just don't have any security there and criminals are casing out the place. When I asked Ranell to see the video, she said that there is no video for the inside storage units (mine was inside) and the video for the outside is a JOKE! You can't see the license plates, you can barely see the car. You can't even see the make of the car with thier poor video. DO NOT STORE YOU STUFF THERE. Stan Frank
Rendell always greets me by name every time I drive by. Plus I don't pay much to store all my things near by my home
I had 3 storage places to look at. I didn't need to look any further. Michelle R greeted me with a smile. She is a very confident, well versed, and pleasant young lady. She gave me a tour, answered all my questions and then some. Before I finished my review I rec'd a follow up call from Michelle. That is good business. What a fine example Michelle has set as a valued employee. The facility was clean, organized and I had a very good feeling about storing my belongings there. I have scheduled an appt. to finish my lease.
This Public Storage location is great, always clean. When I moved in my unit was clean and swept. Everytime I visit the location it is clean and swept. I am always greated with a "Hi" from Raenell, she is so helpful, happy to answer any question. I could not be more pleased with my experience.