I got a storage this weekend. Maria was a great help she is very knowledgeable and was able to answer all my questions I had. She was very kind and her customer service was excellent. The place is very clean and well maintained. I would definitely recommend this place to friends and family in need of a storage.
Really thankful for Angelica! She is kind, respectful and Knowledgeable! Thank you so much for the help and helping me decide!
Angelica is of the highest level of acute business acumen. And her light demeanor and professional posture is unmatched. She has my vote. Thank you public storage on salmar
Angelica was very nice, good service
Extrêmement chers, le double voire le triple des tarifs aux alentours, même de la même société. De plus tout est en first floor, pas de choix en étage ce qui est préférable lors des épisodes de pluies intenses qu'il y a souvent l'hiver et des risques d'inondations.
Angelica was a great help. She helped me so much with my unit and she has a great customer service really respectful and helpful person that she is and I would recommend this PUBLIC STORAGE to anybody because they have an excellent excellent customer service and helpful with the customer and it makes you feel at home so every time I come to the storage Because she’s in the front and helping everybody and makes me feel welcome and every time I come I feel helpful from her. Her customer service and she has an excellent smile all the time that makes you feel nice when you come to STORAGE and any questions or anything she’s always there to help you.
I was helped by an Angelica This woman was completely helpful and made the experience fast and pleasant
I recently had the pleasure of working with Angelica to find the perfect storage solution, and I couldn't be more impressed with her service. From start to finish, Angelica demonstrated exceptional responsiveness and genuine care for my needs. She went above and beyond to ensure that I found a storage option that not only met my requirements but exceeded my expectations. Her attention to detail and thoughtful guidance made the entire process seamless and stress-free. Angelica's commitment to her clients is truly commendable, and I highly recommend her to anyone in need of reliable and attentive assistance. Thank you, Angelica, for your outstanding support!
Angelica did a great job assisting me today. Very happy with her support.
I love this place it’s very clean and safe love it
My mother was just rudely accosted and accused of having dog fights. On a day she wasn't even on site. I myself entered the facility but for a few minutes yesterday tuesday august 13th. I'm sure the gate records and video will show. I feel this accusation has to be because of the color of our skin. . Because the dogs we have are westies and a papillon. . And were on-site on Monday.
Great place very clean Ed is the best employee ever went out of his way to help me pulled strings got information made phone calls he deserves a raise !
Very happy with service here. It’s nice and angelica helped me out all through out the year and she has been very nice kind patient and diligent with any thing in regard to my storage space or general public storage queries. Thanks for all the hardwork.
Angelica is great and very helpful. Any question I may have she is quick with answers. Thank you Angelica!
I just want say that Angelica’s Customer Service is Above and Beyond what I could’ve expected. I am so pleased that she was the person who helped me. She was very Professional, Knowledgeable, Patient, Helpful, Friendly, Kind, & Caring. She fixed a potentially horrible problem for me, with that I am truly grateful for her kind heart. She is definitely a ⭐️⭐️⭐️⭐️⭐️ employee and I highly recommend her for any promotions available for her. Thank you Public Storage for having employees like Angelica, she makes our experiences much more comfortable and easy.
Kind Regards,
Darryl Armstrong
D074
Good price and good service Maria and Jeese
Angelica helped me today with my rental. She was very nice and has great customer service. She was professional and friendly. She made this experience very easy for my move. I highly recommend her for your rental needs!
Ridiculous rate increases. Only had the storage unit there for 6 months and they have raised rates 40%. I need to go back and look at my contract to see if this is even legal. I’ll be moving my stuff out soon.
Angelica was very helpful in getting setup and renting a unit. Process is very streamed lined and her customer service was awesome. Highly recommend if needing extra space to store your stuff.
I rented a unit here several months ago. I asked to be placed on a call list if they had a smaller unit come available. I just looked online, which not only shows several smaller units available but shows units the size I'm renting for $100 a month less! I'll be moving out the end of the month. There are climate controlled units the same size but significantly cheaper at their competitors.
This place is very convenient. I especially like the customer service. I was helped by Angelica. She is a really friendly person and helped me to get the exact size unit I need. She is friendly, approachable and very helpful.Their app and wireless access is very good and convenient. Very economical.
Such a wonderful experience! Angelica was so knowledgeable and informative. Along with impeccable customer service and happy energy Thank You Angelica!!!!
Angelica helped me today! She was awesome
I began renting storage unit 7#8 in February 2023, and to my extreme frustration, I still do not have electricity in my unit after almost a year. Despite numerous discussions with the manager, Angelica, there has been zero progress or resolution. This ongoing issue is not only inconvenient but has now become a significant cause for concern.
My attempts to escalate the matter by calling a supervisor and submitting a request through the website's chat feature have proven futile. It is disheartening to experience such a prolonged lack of power in the storage unit without any viable solutions in sight.
To compound the problem, I was shocked to see a price increase after just six months of renting the unit. This decision seems highly inappropriate, especially considering the fundamental issue of electricity remains unaddressed.
Angelica's apparent lack of responsibility and initiative in resolving this matter is, frankly, the epitome of incompetence. It is my strong recommendation that her position be reconsidered, and necessary actions be taken to rectify the ongoing electricity problem.
After enduring almost a year without a resolution, I believe compensation, such as a credit for the inconvenience caused, is not only fair but necessary. Customers should not have to face such challenges without timely and effective solutions.
I urge the management to take immediate action, fix the electricity problem, and ensure the responsible parties are held accountable for the lack of service.
Angelica was very professional, friendly, and extremely helpful. She explained everything clearly. I Monica Barragan will give her a 5 star rating.
1st time using Public Storage on Salmar Ave, Campbell, and turned out to be great overall. I rented out a parking space for my car, access was very easy, code information came to me ahead of checking in, was also able to use the app for quicker access. As to the parking spot, was wide and long enough for my vehicle, overall clean. One special note is the phone call I got from the site responsible operator informing me about my car cover that had come off, which I thought was a great attention. Would definitely recommend this service if anyone needs to store a car for a while.
Great storage spot! It’s located in a safe and calm area. My colleagues and I have been storing in this location for quite some time now for work-related purposes and we never had any issues.
Angelica is kind and super helpful.
Angelica was incredibly helpful. Was a customer for years and she helped with an account issue and made the solution easy!
Angelica helped me with payment today! Very nice and fast service. I’ll be back to pay at this location.
Angelica is the best! Always helpful and has the best facility.
Great experience getting a storage unit set up with Angelica! She was very friendly and helpful which made everything go smoothly.
Thank you Angelica for helping me get my first storage unit! Your service was excellent!!
I’ve been here for a year and just have to say I’ve had a great experience at this location, always clean friendly staff. This review is for Angelica, she is very kind and professional. She doesn’t treat you like a customer she treats you like a human being she is just amazing, I wish there were more people like her in this world. Angelica will go above and beyond, she deserves a raise and a promotion.
Angelica was super helpful and professional. Always had answers to my questions. I felt my items were safe and access was convenient.
Angelica was very kind, friendly and with a beautiful smile. Great customer service!! Thank you so much Angelica
I was greeted by Angelica upon moving in and she was able to rent me a space easily. I did run into an issue afterwards but she was able to turn a bad situation into a good one. Thank you Angelica for resolving my issue and for your help.
Upon arrival I was greeted very friendly by Angelica. I had many questions and she answered them all throughly. She showed me different options that fit what I’m looking for and was a great help in a timely manner.
Great customer service clean and gated storage unit thanks for helping me checking out Angelica
Angelica is the best! The rental agreement was very easy.
I've been a customer with this location for 6 years. Not only is it clean, well lit, and immaculately maintained, but I can always count on friendly, professional interactions with Angelica. Thank you!
Anjelica is the best. I had a situation and she was great. Friendly and knowlleageble
Thks! Ed
Angelica is super friendly and helpful! Nice and clean storage unit
Angelica from the office was friendly, and extremely helpful and efficient when I came to rent a space. Thank you.
Thanks ruby .you help me a lot
Ruby was extremely helpful when we were in a bind and went above and beyond for us! Our experience with this public storage location has always been very smooth.
Ruby did an amazing job helping me search several locations for my rental. She was kind, polite and willing to go the extra mile to help.
Angelica was very helpful!
Great Location, well staff, unlike other public storage location, that no human in sight.
Angelica is so nice and answers all my questions.
Angelica helped me today! Thank you!
Angelica was able to help me get into my unit in a pinch. Good working with her.
This is a great storage facility. Convenient location and super attentive staff. Ruby goes out of her way to make sure her customers have everything they need
I had not opened my storage unit’s door for a very long time and was really struggling with the lock mechanism. Thank goodness Angelica was available to assist me. She very courteously and effectively showed me how the lock worked and lubricated the parts. Angelica walked to my distant unit twice to help me both open and lock prior to my leaving! I only wish the locking mechanism worked as well as Angelica does.
Great customer service, very helpful, great personality,
I’ve been renting a unit for 6 months - always clean and I’ve felt safe while there. Very easy access in and out with the app. Just downsized to a smaller unit and Angelica helped set everything up efficiently and went out of her way to help me get it done to accommodate my schedule. Very much appreciated !
Angélica helped me with my rental today. She was nice!
Very positive experience at this storage facility. Angelica was helpful, efficient, kind, and professional.
Angelica helped me set up storage and getting my payment in thanks Angelica
Amazing place always felt safe having my truck here, Thanks!!
Thanks for the help today Angelica. Remember to go with a Honda.
Angelica was a great helper,
Angelica helped me move into a new unit. she was speedy and had great customer service! thanks for all your help today
Angelica was really helpful and nice
Off to a good start. Setting up an account for a storage unit was easy and fast. The facility was spotlessly clean. Angelica was friendly and efficient. She made the check-in process simple and fast.
Angelica helped us look at additional units to rent. Great service. I would definitely recommend storing at this location.
Great experience storing here so far! It's clean, quiet, and conveniently located. Angelica is always kind and helpful.
I’ve been at this public storage for many years . Angelica has welcomed the transition with kindness, professionalism and accommodating.
She goes above and beyond expectations.
Thank you, Angelica!
Angelica was very professional , she went above and beyond . Will highly recommend to others.
Angelica was very helpful!
I have been using this facility for my storage needs for almost 2 years now and it's been a great experience overall. The place is cleaned, well managed and has very good customer service. I am there almost daily so customer service is a top priority for me. Angelica, the onsite Manager has been responsive and very professional which is always great! I highly recommend this place.
Angelica was amazing!!! She’s super efficient and showed me the space, got me processed in like under 2 mins.
Angelica was super helpful!!
Excellent customer service from Angelica! Very friendly, fast and professional! Thank you, Angelica, for making this so easy for us!
Angelica was very helpful!
Angelica.te.puede.alludar.arentar.un.storage
Just got a storage unit and Angelica helped me. Easy, convenient and efficient. I last used Public Storage 6 years ago and they have improved their On-line and App experience a LOT!
It was a great and seamless experience storing my stuff with public storage. Particularly angelica was super helpful throughout.
Good value and super convenient location. Angelica at the office was super helpful to find the right size space to fit our needs, followed up on our concerns, and was very courteous/professional.
Highly recommend storing at this Public Storage location! The property is very clean and convenient to access. The newest property manager, Angelica, has been wonderful! She greeted us with such kindness and professionalism. With covid still being a thing kindness makes a big difference! A great experience over all! :)
Let me say it like this, you looking for a storage unit stop now you found it. You looking for a clean environment come you can eat off the floor its that clean. You want security its monitored by 3 cyber robotic dogs that can shoot Lazers out the eyes, I know.. I know.. your saying only 3 well believe me thats plunty. You probably asking yourself now this all sounds great where do I sign, Angelica makes it supper simple its quick and easy 10 min and your already meeting robo dog 🐕. It that simple so stop reading reviews and just call her, you can even do it online she can walk you through it. All jokes aside with Angelica as the manager you can't go wrong very helpfull and polite
Angélica helped me today. She was very kind. I will recommend her to friends and family! Thanks again!
Angelica helped me a lot it was a great pleasure to work with her today she was so helpful and professional
Tiffany gave me excellent service and explained everything to me very clearly and took her time to make sure I understood the storage contract 100 percent!
Great customer service. Property was clean and looked secure.
I'm at Tiffany she's awesome she's going to hold up 10x20 for me when it comes up place is looking good the updates and the cleaning has done improvements for its looks
I have been using this storage facility for two years now and have had a great experience. Easy access to the units and the grounds are kept clean. Tiffany has been fantastic any time I have had questions. She was extremely helpful in explaining the vacate process and overall very knowledgeable. I would highly recommend this location for your storage needs.
Tiffany helped my mother-in-law with getting a storage space. She was very helpful and friendly and even walked her over to the unit and helped her out with the lock. I believe Tiffany is an exceptional employee.
Toteana was helpful. She help me find unit and make me happy with price.