This place is the worst place I’ve ever rented a unit from .The lady staff are very rude not all .I loved the part were I didn’t have to deal with anyone in person did it all on line the lock was in unit.When I get the unit it smells of urine and had poop dropping I asked them to move me and they sure did to the worst spot were everyone pulled up to put there code in to exit .No privacy from people and privacy of my belonging just a hole in the unit wall.Animal dropping on the side inside unit with keep in mind this was the second unit they moved me to .Stood there 1 month had to leave I don’t have time to complain to corporate how unethical I was treated.They told me there was a time limit to do what I need to do in the unit and send emails telling me it was a late one how long I was in there and almost close to the time.I don’t need to hear stuff like that there no time on the storage unit I’ve never been so harassed .By far the worst storage experience I’ve ever had.
I have been a customer for a few months now and have had a great experience with public storage Bloomington location. I recently was in search of a bigger storage unit and Daisy at the front office was able to help me out as soon as one became available. Thank you again for the great customer service!
The service at property was amazing daisy did a very well job helping me get my unit and payments sorted out.
Thank you guys !
Thank you Daisy for making my move in super easy
Daisy was very helpful and knowledgeable. I appreciate her assistance!
Went to a competitor before I went to public storage and was quoted nearly double the cost for the same size unit. Thank you Daisy and you’re great team, made everything super painless and easy. I guess it just goes to show that not all IPhone users are bad 🤣
Came down to the storage unit in Bloomington great service Daisy made it quick and easy with the signing process. Very respectful and professional I appreciate you.
RECOMMENDED!
Great service, great products, very accessible and great prices.
Daisy provided me more service than anyone there. She created a positive atmosphere.
Evelynn she help me good with my space she tell me all ver clear thanks evelynn i recomend come to this place ver friendly people c:
Daisy was very kind and helpful
Great Prizes Great Customer Service
Thank You Emily..really appreciate your help
Easy to find and Super clean grounds. Staff are knowledgeable and customer oriented. Daisy was the associate who provided excellent customer service. Even with her manager there she was herself and provided 5 star service. Thank you. Options are available for upgrades and purchase. Options ex: boxes, tape, rope, locks, plastic cover and storage insurance. Return customer to the brand return customer to the location for sure.
Emilee had great customer service
Daisy was wonderful and very professional. She was very patient with me and my mom.
Daisy is awesome and has excellent customer service skills and it is always clean. Highly recommend. Great service
Daisy help me and my mom find our storage unit. She was very helpful and kind, Daisy is also bilingual and helped my mom with questions in Spanish. I’m very satisfied with her customer service, I highly recommend her! Thank you Daisy 🙏
Evelyn was great, thank you good service
Evelyn Help Me Thank You.
Daisy was a pleasure she got me a great rate thank you again.
Daisyhelped me amazing service
Daisy was great help. Great experience
Daisy made everything so easy and fast. Wonderful service here.
I want to thank Evelynn helping me with the payment for my girlfriend space, she processed the payment and answered the questions I had about maybe transferring to a bigger space because we have a lot of stuff. Thanks Evelynn
Honestly just great, quick, and polite service here so far. Evelynn steps up the most when I’m there, will be coming back again for sure
Daisy was amazing at assisting me with switching units. Seamless process with all the necessary details I needed to know. Super friendly as well.
Poor service, not recommended
The employee, whose name I unfortunately did not catch, treated me with a level of disrespect and hostility that seemed entirely based on my race. From the moment I walked in, it was clear that I was being treated differently from other customers. The employee made derogatory comments, refused to provide adequate assistance, and even suggested that I look for storage "somewhere else," implying that I was not welcome there.
I strongly advise anyone considering this location to think twice. No one should have to endure the kind of treatment I experienced. This company needs to take serious action to rectify this situation and prevent it from happening to others.
I recently had an incredibly disappointing experience at this Public Storage location, primarily due to the behavior of the manager, Fernando. From the moment I walked in, he was rude and dismissive. Instead of helping me with my questions and concerns, he seemed more interested in belittling me and making me feel unwelcome.
Fernando's unprofessionalism was on full display throughout our interaction. He raised his voice when I asked for clarification on storage rates and policies, and at one point, he even walked away from our conversation without any explanation. His condescending attitude made the entire experience stressful and unpleasant.
I expected better customer service from a reputable company like Public Storage. If you're considering storing your belongings here, I strongly suggest looking elsewhere. The last thing anyone needs during a move is to deal with a rude and unprofessional manager like Fernando.
Daisy helped me thank you
10/10! Daisy was very helpful and went the extra mile for us. Very respectful and willing to help. Her customer service would definitely bring me back to this location in the future. Thank you Daisy!!
Had a great experience today ☺️ at public storage. The clerks working today were very helpful. Thank-You very much!!
Update…….so now they sent me a email on 04/30/2024 stating that they’re going to raise my rent from $123 month to $163 a month, a increase of $40.00 for a 5’x10’ unit.
But yet when I go on their website for this location, a new customer can rent a 5’x10’ unit for $95 or a 10’x10’ unit for $108 a month. 🤔
I’m going to have a word with the manager and corporate about this situation.
Make it make sense. 🤦♂️🤡
Public Storage is turning into a joke with their greed and unethical business practices.
I've been renting here for ten years and they raised my rent at least nine times, they raised my rent in December of 2021 and now they raised it again in May of 2022 another $22 a month, and now in June of 2023, I’m paying more than new rental customer who rents a new space
They claim they’re raising the rent because of market rates.
Who determines the market rate….it’s other greedy storage companies that do.
When other storage companies raise their rates, they all follow suit.
It’s no use moving to a less expensive facility as they will all eventually raise their rates.
Evelynn was very helpful I appreciate her so much she is very professional.
Daisy was very kind and helpful
Daisy was awesome great customer service
Thank you for your service today. Evelynn was very knowledgeable and helpful. I love coming here.
Thank you Evelyn, great service and friendly. Someone gotta give this woman a raise
Daisy has a great customer service I would definitely recommend you!!😊
Oh My Goodness!!! What can I say about this location!! Daisy is AWESOME!! She is always very helpful and gave the best suggestion that saved our family 100's every month! Not to mention she is VERY pretty!
Very good service here I had some questions about renting a space here so I called and the manager Evelyn was very helpful, even though I may not need to rent yet I am glad to know you have great people working here for the future.
Good move in experience. Nice and simple and Daisy helped me out from start to finish!
Daisy help me with all my questions
Evellyn was very helpful and professional with a transfer I had to make. Would recommend this location with no hesitation Great Staff
Daisy is awesome great customer service
Daisy and Emilee are very helpful thank you for hard work
The manager Evelynn was very informative and has good customer service thank you Evelynn!
I was so stressed having to find something asap and Evelynn helped me find exactly what I needed. I feel so relieved. A++ customer service. She even gave me a great deal on a pack of boxes. It's called the storage pack for $20.
Chyan and Daisy great help help easy and convenient to rent thanks
Daisy helped me and was great!
Daisy has excellent service, pays attention to customers, great personality
Great service and the process was super stress free and easy! Daisy was awesome and literally helped from my inquiry call to my move in definitely would recommend
Daisy is so helpful great service!
Emily and Daisy were a great help they made everything effortless for me thank you
I had a few about the storages here and Evelynn was a great help to me, thank you for all the information you gave me!
Daisy helped me she is great and friendly
I have been a client for more than a year, and I can say that I have been very satisfied with all the services that are offered at this location. I am completely pleased and thankful with Evelynn's help throughout the rental process here at Public Storage in Bloomington.
Rosie was so helpful come here when she's here😄👍
Very happy with the service here at the Bloomington Public Storage. Property Manager Evelynn was a great help to me and my daughter thank you for helping us get this storage she needed.
Great customer service Evelynn is excellent at her job as storage property manager! Thank you Evelynn and Public Storage for helping me with my storage needs!
Nice friendly staff, evelynn was very helpful in getting me the unit that best suited my needs.
When I was at my unit I wasn’t able to open the door. There was a worker walking by and asked me if I need help. She helped me out her name is Emilee thank you so much for your help I really appreciate it.
They are very nice and informative
Rosie is great I appreciate how nice she is and helpful.
The manager Evelynn was very helpful and professional! Thank you for answering all of my questions!
Daisy helped me really quick and had me sorted it out I really appreciated it.
Daisy helped me with my rental and was exceptional
DAISY HELPED ME TODAY AND SHE WAS VERY HELPFUL…
Daisy fue muy servicial me ayudó en todas mis dudas gracias public storage buen servicio 👍
The patience and politeness Emilee (property manager) has, is what more people need to learn to have who carry a higher title. One example is that all of my questions and concerns were answered in a professional and detailed matter. Keep it up!
Yes I phoned to check out public storage in Bloomington California and I am not phone savvy so Emilee helped me out a lot and gave me great service.
Had a few questions about a storage unit. Daisy answered all my questions and was super friendly!
Super friendly managers :)
Called in to inquire about storage space and prices. I received exceptional service. Daisy was very polite and professional and very knowledgeable. She answered all of my questions with enthusiasm which always makes a potential customer feel confident in moving forward with doing business with the company. She was truly amazing! Thanks again Daisy!
Stopped by to check on prices for a unit and was helped by Daisy. She was very kind and answered all my questions.
Daisy and Emilee were awesome
Great service
Daisy is the manager and conducts herself very professionally and strives to provide excellent customer service to the client.
The compound is overall clean and free of clutter and continuously maintained. Thank you
Daisy and Fernando helped me today highly recommend
Daisy and rose helped me out ! They were really helpful and great people 👍
Gracias por the unidad y recibo
Daisy is very pleasant to work with, as well as accommodating! Thank you!
Daisy the manager was so helpful with all the questions I had. She made it very easy and comfortable. She had the best attitude! I definitely recommend this facility and would ask for Daisy.
its definitely a good place. storage is fine and I would recommend it to family and friends. One of the workers named Daisy helped me around
Daisy helped me with my rental and was great thank you
Daisy was an excellent help and a pleasure to speak with. She had answers to all my questions, fast with service and had great customer service skills.
Daisy helped me and is very accommodating highly recommended to family and friends
Daisy me ayudo muy amable
Daisy and Jen helped me they were awesome
Daisy…Was Great And Super Helpful :) Very Nice Made My Experience Great!
Happy with the service I received from Daisy, she was able to get me a larger space than the one I had before. She was diligent and her customer service was great. I appreciated her efforts to help me. Thank you.
Summer and Daisy have the best customer service and made shopping around for a storage unit very pleasant compared to some of the other stop I had to make along this journey. Thank you again for the service and kindness.
I have to say I had very great customer service Summer and Daisy were very nice and helpful , they were very informative! Enjoyed my experience over all day. Keep it up.
Summer and Daisy were super helpful. Great customer service
Daisy and summer were great help. Daisy helped translate the rental ando Made it easy. Great service
Daisy and Summer were helpful
Daisy was really helpful I highly recommend this location
Daisy,was very helpful and friendly
Place is always clean. The staff are absolutely amazing. Daisy is one of the best employees there. Love having my business here.
Daisy is Great, very Knowledgeable.
The property is clean and well kept.
Well let’s just start off by saying what I wonderful experience I just had. Dealing with one of the most sweetest Human being ever met Glad you have employees like Daysi & her co worker @ this site. I couldn’t be more pleased with the customer service they provided me with. Keep it up girls
Just to say thanks for all help krista did today for us .. it's great location here 10047 Linden Ave, Bloomington, CA 92316.. thanks for all suporte
Very clean… krista and daisy very nice girls!!!
:) Daisy is great. Excellent customer service on her end! Always goes that extra mile to make sure we are taken care of!
Daisy issssss so great and the property is very well kept!
Super clean. Awesome staff. Very affordable.
Cheyenne was a great help! Her customer service is outstanding, she is so sweet and patient.
Good service .. Rene was really helpful and gave me a great price ! Really recommend it.
Nice place employees cool
Rene was such a great help! Facility is nice and clean. Will definitely recommend to family and friends.
I never had any issues with this property. We used it for 2 years and our things were always safe. Easy to come in and out when we needed to. Thank you Rene for the great service! If needed I’ll definitely return to this facility 💕
Public storage is the best place to store your stuff very good staff always there for you i recommend this place number 1 in my books
I was helped by Daisy to close my mom's storage account, she was so helpful, polite, sweet, understanding and i am so happy she was the one that helped me. She made it easy and it didnt take long at all. Next time i need to get a storage unit I'm going to go with Daisy. Ask for her
I absolutely loved the customer service here, Cheyenne took care of me and made sure I was able to move my belongings in very effectively.
cheyenne was very nice and helpful and made my experience very easy:)) thank you
I usually don’t write reviews but Daisy was amazing. She was very helpful. I needed to rent out of space quickly with a good price and Daisy help me with all of it. Fast and easy and I’m saving money thank you!
Rene @ store 23011 was very helpful and supportive with my lock, and cleaning the area.. Great Customer Service!!!
I've been a tenant with this Public Storage facility for around 7 months and I just want to say how awesome Rene has been! She's helped me with everything I've needed with an extensive knowledge in the industry and phenomenal customer service!
Rene went out of her way to give me extra information to make my access easier.
I was looking for a safe, clean, and affordable storage unit to temporarily hold some of my belongings during my move. This one was close to home and had great reviews so I decided to stop in. Daisy was great and answered all of my questions and concerns, she was very helpful. If you're looking for a place to store your things, this is the perfect spot. Be sure to ask for Daisy, she'll take care of you!
Very clean
Well staffed
Secure place to store your belongings
Daisy helped out a lot. She's awesome
Been renting here for a couple years safe clean property friendly property mgr Rene asked me how my unit was working out for me and I appreciate that would recommend to family and friends
Great place to rent . Rene the property manager was the best
Lady in the Morning very friendly. Help me find the key to my storage from my stack of keys I had.
Rim a new client and I do want to mention that renee was super helpful and nice throughout the process of renting a storage. Customer service was 10 stars.
So showed up at facility late but the property Mgr was still very kind and moved me right into my unit with a great deal. Would recommend storage to friends and family . New app you can open property gates with your cell phone . Thanks Rene
Great customer service with a clean and neat facility, the Manager Krista was great and very knowledgeable.
This place was awesome it was clean and the service the manager Renee was pretty helpful when it came to everything never had any headaches with these people I know highly recommend it to friends and family
Great staff u have working here
Every employee is nice and helpful
Renee the manager on site answered all my questions and concerns regarding the ability to have the trucks come in to deliver ovens for my pops made him feel the location was the best all around thank you Renee you are much appreciated!!!!
Always very helpful Renee is so sweet kind and polite never had a bad experience and with all the ovens being delivered she’s always willing to lend a hand on her end thank you Renee you’re awesome!!!
Renee the manager at the Bloomington location was absolutely amazing answered all our questions reassured us of the security and safety of the building and put all our worries to rest. Yes we got a very large unit for a very reasonable price thank you so much I recommend this place whole heartedly!!!!!
Took my Mother to the Bloomington office to pay her storage fee. My mom is 88 and sometimes don’t understand when the fees go up, but Rene the representative on duty that morning was able to explain everything and also requested a customer loyalty discount for my mom. We were both very satisfied with the service.
Thank you Fernando for helping with my payment
Rene was very good at helping me saved the unit I was asking for great place and great service!!
Rene’ was EXCELLENT AND AMAZING!!! The process with her was easy with all I was dealing with prior to meeting with her! THANKS SO MUCH RENE!!
Ramona was very helpful and kind. She explained everything very professionally.
Came to property to make my pymt and the Property Mgr Rene asked me how my unit is working for me and I am currently having an issue that I’m dealing with Public Storage Insurance and I’m waiting for response from them but it unfortunate has been a long process unresolved. Hopefully we can soon move forward with the issue at hand.
My Boyfriend I were both stressed out. We talked about getting another Storage space but finances are tight.
We brought something to our existing storage space and noticed the on next to our was available. We went into the office to inquire about the space.
Rene was so helpful and pleasant. We explained our situation. She was very kind to us.
We discussed how long we thought we would need the Space.
We decided to go ahead and rent the space and I’m glad we did
My boyfriend said after we left that Rene was
So nice to us and help with the stress we are going through.
Thank you Public Storage! Rene is awesome!!!!!!!!
🙏😃