Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 109 E 31st Street, Independence, MO
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
-
Unit Size5'x10'Online price$ 23/mo
Unit Size5'x10'Online only price$ 23/mo
Small 5'x10'- Ground Floor
- Outside Unit, Swing Door
- Drive up access
$ 23 /moBest Price Label+ one-time $29 admin fee
-
Unit Size10'x10'Online price$ 60/mo
Unit Size10'x10'Online only price$ 60/moMedium 10'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 60 /moBest Price Label+ one-time $29 admin feeHurry! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
Unit Size10'x10'Online price$ 60/mo
Unit Size10'x10'Online only price$ 60/mo
Medium 10'x10'- Ground Floor
- Outside Unit, Swing Door
- Drive up access
$ 60 /moBest Price Label+ one-time $29 admin fee
-
Unit Size10'x16'Online price$ 86/mo
Unit Size10'x16'Online only price$ 86/moLarge 10'x16'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 86 /moBest Price Label+ one-time $29 admin feeHurry! -
Unit Size10'x24'Online price$ 101/mo
Unit Size10'x24'Online only price$ 101/moLarge 10'x24'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
$ 101 /moBest Price Label+ one-time $29 admin feeHurry! -
Unit Size10'x30'Online price$ 150/mo
Unit Size10'x30'Online only price$ 150/moLarge 10'x30'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Boat or Vehicle
$ 150 /moBest Price Label+ one-time $29 admin fee1 unit left! -
Unit Size24'x30'Online price$ 339/mo
Unit Size24'x30'Online only price$ 339/mo
Large 24'x30'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Boat or Vehicle
$ 339 /moBest Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Storage Near Independence, MO 64055
Self storage in Independence is conveniently located along East 31st Street, near Noland Road and within easy reach of I-70 and U.S. Highway 40.
Small Storage Units Near You in Independence
Commuters, frequent travelers, or professionals working near downtown Kansas City, nearby business parks, or along East 31st Street can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.
Families and residents in Independence, Blue Springs, Sugar Creek, and surrounding Kansas City metro neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.
Medium Storage Units Near You in Independence
Apartment and condo residents near East 31st Street, Noland Road, or along Sterling Avenue can take advantage of a 10x10 storage unit to manage growing household needs. These medium-sized units are perfect for storing duplicate or bulky furniture like couches, coffee tables, dining sets, bookshelves, and extra kitchen items that don't quite fit in your current space. Whether you're downsizing, staging your home for sale, upgrading your furniture, or simply creating breathing room in your living areas, a 10x10 unit offers the flexibility you need without breaking the bank. They're also ideal for seasonal rotations—swap out patio furniture for holiday décor, or store your winter wardrobe during summer months.
Large Storage Units Near You in Independence
A 10x15 storage unit provides added flexibility for larger household and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms' worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.
Homeowners in Independence and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near East 31st Street.
Independence Public Storage offers a range of indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby at Independence Center, local restaurants along Noland Road and Sterling Avenue, or enjoy outdoor space at Truman Presidential Library and Museum grounds, George Owens Nature Park, and nearby trails, all just a short drive from East 31st Street.
Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.
If you are still looking for storage units near you in 64055, we have locations on: 13610 E 42nd Terr S, Independence, MO 64055 and 14400 E US Highway 40, Kansas City, MO 64136.
Convenient Self Storage Near You in Independence
Looking for storage that fits seamlessly into your daily routine? Our Independence location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.
Available Storage Unit Sizes
From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.
Drive-Up Access
Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.
Climate-Controlled Storage
Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.
Uncovered Parking
Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.
Covered Parking
Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.
Enclosed Parking
provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.
24/7 Access Storage Near You
With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.
Other Amenities & Services
Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.
Cheap Self Storage in Independence
Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.
Promotions
Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.
Billing (how it works)
Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.
On-Site Property Manager
Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.
Directions
Directions from the North
Drive south on Noland Road from Sugar Creek or Kansas City. Continue past Truman Road and 23rd Street. Turn left onto East 31st Street heading east. Our facility will be on your right near downtown Independence.
Directions from the South
Drive north on Noland Road from Lee's Summit or Raytown. Continue past 39th Street and Blue Ridge Boulevard. Turn right onto East 31st Street heading east. Our facility will be on your right.
Directions from the East
Drive west on East 31st Street from Blue Springs or Little Blue Parkway. Continue past Lee's Summit Road and M 291 Highway. Our facility will be on your left near Noland Road and the Independence Square area.
Directions from the West
Drive east on I-70 from Kansas City or downtown Independence. Take Exit 12 for Noland Road and turn right onto Noland Road heading south. Continue for approximately 1 mile past Truman Road. Turn left onto East 31st Street heading east. Our facility will be on your right near local businesses and the historic district. Find us near East 31st Street and Noland Road.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Explore our Independence, MO Storage Units at East 31st Street
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
Select a row to filter reviews
The two times I've been here about trying to get my money back cuz there's nobody on site I couldn't get in my storage unit using one of the locks that I had to buy from them. Two nights ago the employee Nikki got me in my storage unit and showed me tricks to keep the lock from seizing and easy to open. I never heard I'd be moving storage units but she turned it around for me.
Nikki was very patient and made everything super easy!
Nikki was amazing!! It was cold as hell but she was still willing to show me the different sizes of units until I was satisfied with the size I needed.
Excellent service
Kim was amazing helping me out today. Very friendly and knowledgeable. She us an assist to your team.
Jennifer has been amazing, she gave us alot of tips and tricks on what to do.
Jennifer was more then helpful
Jennifer was amazing
Christy the manager was very helpful, sweet, and patient she is a very good role model for public storage
Christy the manager continues the great service at public storage. Way to go Christy
Kristy the manager keeps up with her customers asks them if we need anything and what she can do to continue making our stay great. Keep up the good work Kristy
Christi has a great personality and very polite. She was smiling the whole time I was there. She also gave me the choice of more then 1 unit.
Christi was very helpful and insightful !!!
Would highly recommend
Jennifer did a very well job
The woman in the office named Kristi was awesome and quick to help find my unit and get me in and out
Jenneifer got me a storage unit fast and reliable. She got me a good unit right in camera view and a secure one at that. 5 stars for her customer service, she was kind and easy to talk to.
The entire facility is very clean and the on site manager is very helpful and extremely nice. The units all have a light and a power outlet as well and that's super convenient! I can't say there is anything I could possibly want more from a storage facility.
Jennifer is amazing!
Christy continues to be an asset to this company with her kindness and patients she is very knowledgeable about the company
Christi the manager went above and beyond. Overall great experience and hope to continue doing business here in the future.
I highly recommend this facility, they have unbeatable rates and are very affordable, and have one of the nicest property managers I have had the pleasure of dealing with. Christi was remarkable, very professional and welcoming and was more than happy to help any way she could!
My expefience here has been quite pleasant here since Christie has taken over management.she was very courteous and helpful and a complete opposite from the previous manager "Gina" who was a straight up no good, well, I'm sure u know where I was getting ready to go.im quite sure you have had a lot less problems without gina.thank u very much.
Insured locked gate clean
The Best management ever... Thank you again Christi
Angel was very precessional and helpful. A very pleasant experience.
Angel is great
I've dealt with a lot of storage facilitys and never have a had such a easy and smooth process christi was quick knew her job and was a complete professional. Good to see some one who takes their job seriously and is friendly .that's a combo you don't see much anymore .. I won't ever use another storage anywhere but here.
Christi made the process of renting our unit really easy, quick and efficient.
It is refreshing to walk into a place of business and met with the long forgotten art of professionalism and customer care that has slowly disappeared over the years. Christi brings back the true meaning of customer service and care. She was extremely attentive and took the time to listen to the needs and provided quality recommendations of what your organization can provide. I left feeling that all of my needs were taken care of, but also, if I ever needed something else or had questions, I knew that I could call on Christi and things would be taken care of. Awesome job and an awesome person, thank you Christi, you made my day much easier.
Christi made the move in process a breeze. Explained things clearly and was quick about the process. Definitely use this location.
I’ve had nothing but wonderful experience with this location the property manager is very kind and helpful the place is always clean
Christi was an amazing help and very informative and kind every step of the process
Kristie was very helpful and knew exactly what I needed thank you Kristie
The customer service was very helpful and knowledgeable. She exhibited care. I think her name was Christi. Please let her know how I feel. Thank you
I accidentally got a unit too small and Christi was able to show me a larger unit switch it out with absolutely no hassle...awesome lady and a nice place to store your belongings
Kristy was very patient and kind helped answered all my questions she is very dedicated I would recommend her and public storage to anyone
Christi is very kind and always helping people and i would recommend her and public storage to everybody
I rented for a couple of months this time and everything wonderful. Clean and manager the best!! Always attentive.
Christie continues to go above and beyond. She is truly dedicated and amazing and works hard to keep this place clean ❤️ keep up the good work
Christi was a huge help. Thanks again christi. If I need more storage in the future I will be going to your location.
Christi went above and beyond for me. I will forever be grateful, for how she handled my situation.
I'd like to give this public storage location a five stars. The manager there Mrs Chrissy is very professional and very helpful. This is the most pleasant experience with the storage facility that I've ever experienced. I'm thankful I chose this location
Christy is the absolute best! She is always so helpful and goes above and beyond. She goes out of her way to help me whenever I need it. She is very appreciated and I don't know what Public Storage would do without her!
I absolutely love the security of this storage facility. Christi is the ABSOLUTE BEST! She is always so helpful making sure everyone is ok or if they need anything!! KEEP UP THE GOOD WORK!!
Definitely reccomend these guys, Christi was so helpful with everything, up until the very end of my lease. Very kind, hard working property manager! Will definitely come back if I need storage needs again
Christi did a great job helping me with my unit
Christy was awesome and went out of her way to help me find the right unit.
Christi help a lot good customer service
The manager Christy is very knowledgeable and very sweet. She went out of her way to make my renting a storage space experience a lot less stressful. I recommend public storage and Christy to any one.
Everyone was very kind and helpful. It was clean and user friendly. Easy process to get in and to cancel when I no longer needed it. Thank you!
Christi was extremely helpful, made the process super easy!
Christi has consistently demonstrated outstanding performance, her approach to customer service is characterized by efficiency and a strong adherence to operational guidelines. Fore example, Christi has been VERY BIG on no food policies, ensuring that all clients are thoroughly informed of the rules upon rental agreement. She effectively communicates storage policies to clients, ensuring that they understand their responsibilities and the importance of adherence. Christi's kindness, dedication and concern for clients' belongings definitely fostered a trusting relationship and actually made me feel quite comfortable.
Ill have to say this storage place is where to go! The manger Christi is the person you want to talk to!!! She answered every question that i had to ask. She is straight forward with the rules the most kindness helpful lady youll ever talk to! Christi keeps the outside super clean! Shes always checking the lot! i didnt have no problems with break ins or bugs! She was supper big about no FOOD IN THE UNITS! Ive rented other storage before but Christi was the best management that i ever seen! Thank you Christi for your assistance on everything! JUST ASK FOR CHRISTI SHELL HAVE THE ANSWERS YOU NEED
Representative christi went out of her way to assist my issues very patient polite and professional
Christy the property manager is an excellent and great lady for public storage. She's a hard worker and always gets jokes. Seen her myself killing the weeds before the season bring the worst of them. Great thinking christy!!!
Christi great service and insurancer,s good safe place for any thing you want to storage here
Christi was the most professional, so helpful and the kindest. Not to mention the facility is A+
Manager Christy was very helpful very kind and trying to do the right thing five stars all the way
Jennifer was great!!!
Christie is so helpful and always so nice! She will get ya all taken care with a storage!!
Christi is an absolutely amazing woman. She was very helpful with the website and answered any question I had about Public Storage. She is a very smart. Thank you.
Christy was wonderful and the units were nice and clean and well taken care of. She's tha bomb dot com.
Christi is just about the most amazing mgr public has she is just so easy to work with
She was best talk to her anytime for busy
Great helper👍🏿👍🏿👍🏿👍🏿
Perfect please to store your things. Christi the manager is a 100/10
After forgetting my code and stopping in, Jennifer took good care of me, including getting my old rate back after I discovered it had gone way up!
Christie has great customer service love her hospitality and she made getting my unit hassle free I would recommend her to everybody
Christi was very helpful and patience in helping me get my storage unit.
Wonderful service
Good service, very nice and helpful.
Mis Christy was Awesome !
this public storage is the best unit I had since I ever rented at this location!!! the management team is very awesome so I recommend that you rent here….. Christi is such a doll and very reasonable, helpful and full of storage units lol…… thanks guys I really appreciate you!!!!!
Great help with getting car out in cold if battery dies
Christi has been so helpful . She has helped me with any and everything that I needed . Would highly recommend this storage facility.
Excellent communication skills was able to get In-N-Out making a payain't.Which is most appreciate!!! They went out of their way to take care of an issue for me!Thank you thank you very much !!!
Great place, got my first unit today and the women was very helpful, nice and welcoming. Took Good care of us
I highly recommend Christi at this location. She worked very hard to get me a rental and do everything that needed to be done. Things can get complicated and she knew exactly what to do and walked me straight through. It would be 10 stars if that was an option. Well done!
My recent interaction with Christi was a very positive experience. Christi provided great customer service and I appreciate how helpful she was.
On site manager Christie was very knowledgeable of her job and went above and beyond to make my move into storage a breeze thank you Christie
Christie is amazing she was very helpful with me finding my unit she was very explanatory when telling me where it was thank you so much christie
The front office lady christie is amazing she was very helpful when it came to getting my storage and setting up my account
Christy was very professional and helped make my storage experience less stressful. Thank you so much
The last is super helpful, knowledgeable and friendly.
Yes, it's Jim Murphy and Christi has been a wonderful help.She's always pleasant and she usually has a smile on her face.Useasily no she's great thanks nowYes, it's
Associate Aaron was very helpful with the entire process, storage was easy to get to and secure.
Aaron was excellent. Met me at the gate and helped me get everything situated and got me going on the app which is very helpful.
Aaron was very friendly and helpful. Things were very easy with the app. Overall good place 👍🏻
Aaron was great
Christy at the desk was pleasant and easy to work with
I got a unit at 31st st and Holland in Independence, mo. Christy was very very helpful. I appreciate the kind and courteous customer service. Thank you Cristy
I have dealt with this facility two different times now. Between the two times I have been here. I have only dealt with two people, Jennifer and Christine.. The two of them have been great. I do know with my experience here I had seen one person a little irritated with Christine however, I was there to see what happened. Christine goes above and beyond to make sure that every client is dealt with this particular incident somebody was just being impatient, and because Christine wasn’t right there, they got upset . I would rather deal with someone that treats me like more than a number so my hat goes off to both Christina and Jennifer for the Customer Service that they have shown they can provide and did provide.
Jennifer remained professIonal and at ease on a busy day! Breeze of a process.
Jennifer was an amazing help great job
Good
These are good hard-working people that go out of their way to make sure your needs are met. They are AWESOME!
Everything was fast and easy. Christi took good care me and the process was very simple
Jennifer went out of her way to help me. I give her 10 stars if you had that many
Emily and Aaron are great 👍😃
Christy the property manager was amazing, very helpful an understanding .Willing to go outta her way to make sure my needs was met an taken care of . Christy is very outgoing always kept a smile on her on her face an a ready an is great at her job ..your amazing Ms.Christy an I appreciate you helping me today ..It’s been a pleasure
Christi- Jennifer was amazing - and very helpful and kind.
Christi is helpful and kind and keeps the place clean she is a great property manager
Christy behind the counter is fantastic, unfortunately she works for a lousy company
Christi is always awesome to talk to and has been very helpful since day one!
I have nothing but positive experiences with my storage unit at public storage. In reality it's just a extra room to keep your valuables that you are not ready to part with or think you will use later. However this does not hold true at this particular location for one reason, Christi. This woman is amazing in every sense of the word. Knowledgeable, personable, professional, helpful. She is willing to go the extra mile to insure your experience with Public Storage is always positive. She give me confidence in the company. Without her those storage units are just a place to throw your junk, with her it's a place I'm proud to keep my valuables safe and protected. Whatever she is being paid it is not nearly equal to her value she provides to Public Storage. I tried to hire her away to work for me but she is just to loyal of a person. Double her salary she's worth it.
It was easy and Christie is great at what she does and is very accommodating.
The property is always clean haven't had any problems and Kristy the manager is very helpful and caring. Thanks
Chisti was wonderful. Very very helpful
Highly recommend this location. First time I've rented from them and I've rented a unit for almost 2 years with no issues. Christi has been amazing. Always keeps me updated and helps in anyway possible. Very professional and caring.
Christi was very knowledgeable and helpful...this was my first time renting a storage unit..this place is super clean and feels safe...highly recommend this place Christ will get you right nice and easy.thank you so much and I will definitely continue to bring my business here!!
Christi was very friendly and helpful. Always a good conversation, and has cleaned the place up a lot
Christi was great and very nice, she walked me through everything as a first time storage renter
The manager Christi was very polite and helpful, help me take care of everything I needed to. Was very polite and this is like the perfect experience.
Christi is excellent and very helpful
Always a good experience with public storage especially when Christina is on the job thank you
Aron,he was great, he treated me with respect. He's good people. Hope to work with him in thr future!
😃😃
Christi was a amazing help, with my grandmother storage unit bill, as well setting up autopay, and as well provided greatly important information.
Came to rent a unit and property manager Christie was very sweet and helpful making my experience enjoyable.
Very good location! The staff is absolutely amazing and very helpful. Great location
The manager, Christi, was great! Very helpful and nice!
Christi is wonderful to work with! She is a great communicator and very nice.
Christi was very helpful and kind in helping with everything I needed!
Christi was very helpful and friendly!
Awesome service. A must recommend. Unlike 291 and 24 storage facility. Great customer service
Kristy is amazing
Aaron was amazing, he helped me get into a bigger unit whenever I Realize that I got the wrong size unit. It was very polite and helpful
Christie was great, very polite and friendly. She answered all my questions and concerns I had. She explained insurance policy and rules for using public storage. She is delightful and I look forward to working with her and seeing her when I'm on property packing or unpacking. Christie is a good team member from my experience with her while renting a unit. She stated that if she could do anything to make my experience renting at public storage to let her know.
The property manager is awesome.
Yesterday (10/25/2023) I went to the location on 31st to inquire about a storage unit. The manager Christi was very knowledgeable about the multiple sizes of units as well as proficient with the contract and payment options. I feel a sense of relief knowing that my family heirlooms will be safe under her watchful eyes. Her presence at alone gives me confidence in Public Storage as a whole. Her laugh is infectious. Public Storage storage is lucky to have such and amazing and respectful employee. I never thought I would would write a review, much less a storage unit.
Christi go's far and beyond to help her customers, always friendly with a smile on her face. At times going out of her way to help even on her lunch break. Saving me the frustration of having to relocate my storage christi got to the bottom of it and helped me stay in current location.
Christy is very helpful. She always responds to our calls promptly. We appreciate all that she does. She also keeps the property very clean..
Christi k. Was one of the most pleasant people I've had the pleasure of doing business with.she was Able to get me the sweetest deal. I will never store my property with any one else 6 stars
Christi is a great person very very nice. Goes out of her way to see your needs are taken care of. I actual rent at a different location but she again goes above the call of duty! She deserves a raise!! 👍😀
Great
Christi was freaking awesome!! My cousin couldn't get the online rental to work and she was as so helpful!!! She definitely deserves a raise!!!!! Probably the best customer service I have ever had at any storage facility.
Ms. Christi Management at 31st street location was kind, pleasant, and very professional renting myself a unit, I'll say your facility in Independence has one of the courteous staff I've been fortunate to have met.
Ktherine was very helpful, she noticed that the original storage that I was supposed to be moving into was slightly damaged maintenance. Hadn’t fixed it yet , so she moved me into a new one. When I was filling out my information I realized I forgot my wallet, and she paid my fee for me.
She was very helpful and I appreciated it.
Katherine was Verry helpful getting me signed up
Katherine did a great job helping me out. My locker was broken and she went out of her way to accommodate me with a different locker in a safer location of the yard.
Units was clean .
Katherine is so good and sweet you should go to public storage she deserves you
I want to Thank Kathrine . She was a life saver. Very Helpful, nice, Helpful in every way and lots of information. Thank you Kathrine . You made our day. Keep up the good job and sweet attitude
Christi was very helpful in getting our new storage unit!
Christi was very nice and was very helpful in getting my storage unit all set up and paid for. I've never gone through a process more simple and painless!
Jennifer did a awesome job getting me checked in, and great rates!!!
I chose to use this storage place because the lady that works there (Gina ) is awesome , she takes pride in her job , she makes sure everything is clean safe and secure , we appreciate her workking so hard at keeping our stuff safe ! Thank you gina
Gina and Katie was both very helpful and polite . They are fast and enjoyable to do business with. Thanks Ladeys
Gina is awesome to work with, she is very helpful and understanding.
Gina was very helpful and the best lady ever
Gina was great help getting us in and out.
Gina provided very good service and i would recommend public storage anytime!
Gina was awesome!
Gina is very helpful and nice. She was fast and a big help
I cannot say enough about how helpful Katherine has been. I rented my unit from the wrong location and had just kinda given up when she contacted me to help figure out how to rectify a mistake that I made. People don't provide this level of customer service anymore, a few businesses could learn a thing or to from Katherine over at Public Storage.
Very clean. Paying for storage was easy and fast. We are glad that we found PUBLIC STORAGE!!
Katie is wonderful. Very kind and pleasant to deal with. If there were more people like her in this world. Great job katie i hope to deal with u often
Great customer service. Was not only nice but very patient with explaining all the details I needed.
Wonderful service. Property manager was helpful and so kind. Still as good as the first time I went there.