100% satisfied with the customer service I’ve grown accustomed to please pass this along to Shannon @Rosemount Public Storage thank you
Love this storage facility! The staff are friendly. The facility is clean. I would recommend this place to everyone!
Thanks for the great service today, Bill!! Quick and easy!
Bill was very kind and gave me peace of mind during a stressful situation with my billing.
I had a unit at the Rosemount facility for a few years in between college and having my own home. The facility was clean and easy to access. My stuff was in the same condition on the day I vacated as the day I moved in.
Vacating was easy - I worked with Shannon who got me in and out in five minutes. She was knowledgeable and kind which was very nice since I was unsure of the vacating process.
Great rates however their gate code hasn't been working in about a month and they haven't fixed it. It's kind of a pain when you have an app that doesn't work.
friendly people! EXCELLENT Service! Thank you Sade and Shannon.
Alice is amazing best storage ever
BILL was an amazing representative of public storage. He was very knowledgeable and helpful in getting me transferred from one unit to another. I would definitely recommend this location.
Very helpful and friendly
Shannon was kind and got me in and out with a storage unit quickly. Thank you Shannon
Excellent service! Very quick and helpful each time we spoke with customer service.
Shannon provided excellent service and love the cleanliness of storage facility.
I had nothing but a great experience working with Bill today to setup a new rental. He answered all my questions and was so patient. Thanks so much Bill!!
Shannon has a bright smile. Very knowledgeable and professional. Bill was amazing
Best experience I have had with Bill at the Rosemount public storage. He made renting a unit super easy. Thank you Bill!
Bill did a wonderful job helping me with my decision in the size space I needed. I was pleased the service
Bill was experienced and very helpful!
Great price for my little storage space!
Bill took care of what I needed and was very kind. Thank you!
Awesome customer service! Bill is SUPER AMAZING, we LOVE HIM!!!!
Shannon was great! She explained everything to me and made it quick and easy to rent a storage unit. She even took me to see it!
Great customer service from Bill! We appreciated his kindness!
Shannon is amazing. Very knowledgeable and friendly. Did everything quickly and knew her stuff!
The Rosemount MN location for the storage unit is awesome. My unit is on the main floor, drive up and staff here are great! I took a small load of boxes today and was able to handle them with ease. Even with my back issues I was able to go slow and accomplished a task I haven't been to do for quite awhile.
Shannon did an amazing job! She was very helpful, gave me all the things I need!!! Would 100% rent from her again!
Mike did a fantastic job is helping me out. He was very understanding of my issues and very helpful on getting them resolved. When I went back to rent a unit the next day I made sure he was willing so I could deal directly with him again, and again, he was very helpful.
Excellent and friendly service by Craig...he listened to our needs and we were able to secure the storage locker that we needed immediately!
Craig the onsite manager was fantastic. Absolutely first class. Very friendly, knowledgeable and professional. I would absolutely recommend.
Bill was amazing and helped me find a unit I liked very fast! He was very kind and very informative. 10/10 experience!
Great man, and helped me with all my questions. Very good asset to the business. His name is Mike.
Shannon was a great help with my first time renting a storage unit! Her help was greatly appreciated!
Shannon was incredibly friendly, helpful, and efficient in getting our family setup with the best storage space for our needs. Thank you, Shannon!
Shannon provided exceptional service! She answered all of my questions and I'm really happy with the service so far.
Bill did an awesome job in assisting me with the move-in process
Awesome customer service from Bill! He walk us through all the steps and explained everything!
BILL WAS VERY Pleasant. He took his time to show me two different sizes of storages. I really appreciate him. Keep him in the business. Dc
Bill is outstanding and helping in my situation. He’s a great asset to your team.
Bill was great! I called the 800# and was transfered to 4 people. Came to the location after he called me and he was extremely helpful and knowledgeable! Highly recommend working with him!!!
Craig was very easy to work with, very kind
Craig was extremely helpful!
Shannon was great and helped me out a ton! Explained everything to make it very easy for me
Very friendly and answered questions well
Shannon was sweet and courteous. She answered all my questions and made me feel at ease about my storage rental, the process and policies.
Mike and Shannon have been absolutely helpful during our process of storage, moving in and moving out.
If i could give 10 Mike and shannon
bill was extremely thorough with my questions and gave us 5 star service!
I would rent her again. It was so convenient!
Shannon is awesome appreciate her knowledge and time.
Shannon was great! Very friendly.
Shannon was amazing! She answered all my questions and made sure I understood everything!
Amazing customer service !
Bill was very helpful and patient during this difficult time
Mike was very helpful with changes to our account.
Thanks Mike for your great help.
Shannon was an excellent communicator and made sure everything was taken care of in a professional manner. Thank you!
Mike was very patient and helpful. Would definitely recommend this location!!
Great public storage location! Super clean and the units are in great condition and very reasonably priced. Lots of carts available which makes moving in a breeze. We downsized our unit and Mike was incredibly helpful and kind during the process.
Easy process. Storage unit in great condition!
Excellent customer service service from Bill today!
Shannon was very helpful and the facility is super convenient.
Bill was helpful and answered all my questions!
The employees are very helpful. The facility is easy to access and very clean.
Bill did a great job! Appreciate his help!
Shannon was great bringing me to 21st century with getting unit on line
Bill, was very nice and professional, 5 stars
Mike was a great pleasure with helping us with the renting process
I had a warm and friendly welcome from Michael on my move in date🤗 the check-in process was quick and he did a wonderful job at explaining my rental agreement and helped me get familiar with the facility and my unit location. Thank you Michael🤗💯
Mike and Shannon were great! Very helpful!
Great service! Friendly and helpful!
Bill was great and helped me get access!
Shannon is a pretty nice person and helped me through all the information and space.
Bill at the Rosemount location was excellent and saved me alot of money on my monthly bill! Highly recommended!
Bill was extremely professional and attentive to my needs. Thank you for helping me stay a customer.
Shannon in the Rosemount facility was helpful and great! Give her a raise!!!
I stopped in to check out prices for future rental and Bill the manager was super helpful
Shannon was great to deal with. Showed me the space and explained everything. Thank you Shannon!
Shannon was so helpful in showing us units that would accommodate our needs. She did everything with a smile and seemed very knowledgeable. She definitely put our minds at ease.
Great people, big building. Shannon, Bill are the best to working out the space and creating new arrangements.
Bill was wonderful. Worked with me to get the units i needed. A pleasure to work with
Thanks to Bill at the Rosemount Chippendale location. His help was top notch and couldn’t be happier with his service!
Never been to cleaner, yet more organized facility! Manger Bill at the Chippendale Rosemount, Mn location was awesome and easy to work with!! No hassle at all and I definitely will recommend my friends and family!!
Bill was very polite and accommodating! Storage units are clean and well protected.
Bill made it extremely easy for me to move in! Quick and efficient!
Dayle was great made some adjustment for our rental unit and very knowledgeable and helpful.
Bill was excellent to work with and very helpful!!
Bill was great. Thanks for the help much appreciated.
Dayle was great and very helpful!
Bill was very helpful and as he assisted us to get our storage unit rental paperwork complete.
Jordan was great
Helped me thru the entire process of getting a locker
Good place for storage. Another of security.
Dayle- did an awesome job helping me get checked in!
Great customer service!!!
Daylight made the transfer easy!
Dayle was great and helpful in switching to a larger unit. He had a smile on his face and was very friendly. It has been easy to utilize the storage at this location!
Joey and Dayle were super helpful with my reservation!
Dayle made the transition very easy.
Quick and easy to set up rental. Great customer service!
Dayle helped me walk through everything
I spoke with Jordan as I had a few questions about the units and how the whole process works and she was absolutely amazing! She is so knowledgeable, has great customer service skills, and is so polite!
Dale at Rosemount Public Storage helped me quickly and saved me money on my storage unit.
Jordan was great in getting me into my storage unit. I couldn’t ask for any better service. She answered any questions and got me into a unit quickly. Thank you again for all your help!
June 2 your representative At the Chippendale Rosemount facilities was very very helpful to me and assisted me with everything that I needed to get done. Very polite and efficient, knowledgeable young lady.!
Jordan was MOST helpful! She rocks!!
Great storage indoors or outdoors
Shannon was really helpful and friendly. Great customer service!
Shannon was super helpful and professional!
She explained everything to me and was very efficient. A very nice experience !!
Shannon was extremely helpful in helping me transfer storage units. She found a unit close to mine which made the transfer seamless. Thank you Shannon
Shannon is reliable and always on time. Shannon is great to work with and very respectful. I am so grateful that I can rely on her every single month when I come in to pay my bill. Thank you for such great service.
Joey and the staff were amazing! Great customer and help.
Wow! What a nice place! The manager is Shannon, and this place shows that there is care in place for customers to feel save and secure for themselves and their worldly belongings! Thank you so much for all you do, in achieving these goals!
Joseph walked me thru signing up and was very courteous and helpful. Thanks!
This place is amazing .. ridiculously clean , safe , clean. I am incredibly happy specially for a female it is beyond secure and well let!! Ben was fantastic and beyond professional and super helpful answering questions and polite!! Super happy with this storage facility!!
The property off Chippendale was super clean! No trash was laying around everything was picked up nicely and you can tell the workers take care of it! I had Jordan help me while I was there and she did such a great job and was very personable and helpful! Definitely recommend!!
Very very good place to store everything you have! Many different size lockers, climate control is wonderful all year round. Staff are friendly and helpful and you don't have to spend a lot of hard earned money to get something valuable in return. It is a very secure place a very clean place and they really do cater to the customer it is a very high quality facility worth every Penny spent on storage!!
They were very accommodating and helpful when I needed help to lock my unit. THANK YOU PUBLIC STORAGE!😕
I had called your facility sometime in Feb , Spoke with Karla that I was running 10 min late , Would probably arrive at your facility 10 minutes after you closed, Karla said "no problem, I'll wait for you and get you taken care of" and you know what SHE DELIVERED G.O.A.T customer service. Credit is due in giving props to Karla she didn't make me feel rushed, she wasn't inconvenienced, Thank you so very much Last but not least Public Storage indoor temp controlled facility top to bottom is exceptionally well maintained.
Tiyana was very friendly and helpful getting me set up for a storage unit. The building was nice and clean as well. 10/10 would recommend this location.
Its Super Clean an well Maintained, The Office girls Karla & Rae are just Amazing all around. Great work Ladies!
Great place to store your stuff! Very clean, with or without temperature control room. Elevator is good to go 3rd floor, rest room is clean and dolly / cart available for free to load stuff but they just have four at busy hours! This place need to add more carts / platform dolly available for the customers for loading items at different storage!
Karla was super helpful and the process to rent was quick and easy.
Karla was very helpful with my family today. Taking time to answer all our questions and walking us through the process. Also, she was very accommodating and came in early to adjust our appointment.
Very good and clean and safe although time restricted
Had a great experience renting here. Karla is the bee's knees, and if her bosses are reading this they should know she deserves a big raise. She was always so helpful, right up through we moved out and she noticed and closed everything out for us without my even having to ask! I would recommend this facility to anyone.
Great costumer service , the attendant Karla is the best she went above and beyond. She hand run this place in a very professional way an efficient. I wish we have employees like her in my work . Also is a great location
They have a very helpful and knowledgeable manager. Made the process very easy.
Karla was exception in her presentation, explanations and guiding us through the process. Clean, great facility.
I had an amazing experience with this public storage here in Rosemount, and the staff espicially Karla was very polite, patient and understanding and was of great help throughout my experience. And this place is pretty well kept clean and well taken care of. Great job! 👍
Angie was AWESOME to work with! The process was fast, facility is so clean, we can’t wait to load up our new storage unit! Thank you so so much!
Their prices are great, worth every penny.
Karla gave me wonderful customer service from the very beginning. No hidden fees and was upfront with all cost to renting the unit.
Nice place to keep your stuff but WAY over priced. Started out reasonable but the rent has increased 175%
Great service very friendly