Have had this unit for two years and the property always looks kept and maintained
Very clean and well maintained property! Staff is professional and polite.
Pretty quick handle of everything. The staff is very nice and to the point. I’d definitely say call the property directly. Lived near here for a while always looks well kept and not busy with people.
K was amazing and got me all set for my storage in a timely and had AMAZING CUSTOMER SERVICE!!!
Tray and Kay was excellent help and very professional
I appreciate Tre with Public Storage in Austell, Georgia he was very helpful with the information he gave, Thanks
This is one of the most cleanest and organized public storage I’ve ever seen and I love the customer service of K and her team, great job guys👍👍👍🫡🤟🏿
Trey (and his manager—sorry, I forgot her name) was amazing and helped us get situated with our new storage unit. He was very polite, patient, and took the time to walk us through all the details of our plan and what to expect. This was my first time ever renting a storage unit, and Trey made the experience very welcoming. Kudos to him and his manager for providing such great service!
Online tools made it contactless....seamless and paperless!!!!
Lucky for them;! that's what I like😁🤯🤩
Ive had a storage unit at this property for some time now. And every time I come Trey is always so professional and kind!
If you need a storage unit this is the place the worker Kay and Trey help me get situated with my unit they were very helpful and nice thanks to them helping me out I probably wouldn’t have chose this spot
Kelly did a great job! She worked very fast and her customer service was excellent!
I was referred to this location by a friend. And was requested to asked for the young man Trey he was very nice and knowledgeable about the job. 10 out 10 would highly recommend!
Hey if u good to this storage location ask for Tre he was very helpful by explaining an showing me the different-size units made it very easy to purchase also was very knowledgeable for all my questions 😀 believe it
We haven't had rent a storage unit in over 20 years and didn't have a clue on what to expect. Trey was very helpful, answered all of 100 questions (with a smile) and GREAT customer service. He made us feel at ease with the process. This was a great experience and would definitely recommend. THANKS TREY FOR MAKING US FEEL IMPORTANT AND HEARD! Because I know I asked alot of questions. 🥰🥰
Trey did a wonderful job assisting my mom with a storage unit! Very friendly and helpful, we are very appreciative!
I experienced great customer service from Trey and Niesha very knowledgeable and service with smile.
My experience was awesome great service and amazing staff
My experience was AWESOME, the property manager is very professional and helpful. She eased my moving experience and guided me through the process. She is a very sweet person
Came in to get a unit and Trey made the experience nice and easy!
Niesha was amazing she was very understanding to my problem. , and resolved the issue .public storage personnel was so amazing. . Thank you public storage
Niesha was great very knowledgeable and great personality. Needed a storage unit at the last minute and she assisted me with great customer service and met all my needs such a great experience. I recommend Niesha for all your storage needs. Thank you!
We’ve been using this Public Storage location for our commercial needs, and overall it’s been a great experience. Recently, we ran into an unexpected issue with our unit, and I want to give a huge shoutout to Niesha for her outstanding customer service. She was incredibly helpful, professional, and efficient in resolving the problem. Niesha took the time to understand our situation and went above and beyond to make sure it was handled quickly and correctly. It’s clear she cares about her customers and takes pride in her work. Thanks again, Niesha — your support made all the difference!
The man and women who work here are friendly and they keep the facilities very clean.
Ms. Shinika Thank you so much for going above and beyond to help me get my payment issues resolved. I really appreciate you helping me during this bad timing. You called me back and gave me closure and didn’t leave me in the dark THANK YOU. If anyone wants good customer service ask for Ms. Shinika the location is also good and clean storages.
Hello public storage niesha was the bomb she deserves a raise awesome energy.
Niesha gave great customer service
Shinika was very helpful and informative during this process. This is my first storage unit and she made it easy. 👌🏾
Sheronda who runs this place is the absolute best 💯.
I love this place... clean and friendly and professional. I can stay in my car and close/ open the gate with my phone, love it
Awesome customer service even got my father rent down almost $100 lower thanks Neisha and Trey for being so kind and knowledge
They are nice employee and very friendly. This has to be the best place to rent a storage
Tray was great!! Awesome customer service and speedy service!!!
I truly have had a great experience since I have been here,
Ms.shinika Williams has truly went out her way to accommodate me in finding a unit. Come see Ms.shinika she got you.
Easy set up over the phone then download the app and you have an access code on the phone and it's pretty clean
Tabbitha was pleasantly professional. She made my storage rental happen fast and was friendly. Thanks again!
Quick and cheerful service, thorough going over the policy. Thanks!
Your representative Jordan at 1750 Oak Ridge Road in Austell, GA . He helped me to choose the right storage unit, with information regarding each unit. Thank you so very much for your help.
jordan and tabatha were sooo helpful! they were so considerate, accommodating, transparent and knowledgeable. they’re the epitome of what good customer service actually looks like
I wanted to extend my heartfelt thanks to Megan for her exceptional assistance in finding me a storage unit. She made the entire process incredibly easy, from moving in to combining units. Megan’s professionalism and efficiency ensured that everything went smoothly, and her friendly demeanor made the experience even better. Additionally, I would like to thank Jordan, who initially helped us find our first unit when we first came to the location. His great customer service and helpfulness set the tone for a positive experience. I am truly grateful for their help and highly recommend their services to anyone in need of storage solutions. Thank you, Megan and Jordan!
Megan is an absolute gem. Thank you for a most positive experience and truly made my decision to rent here the right fit. I give Megan 20 thumbs up!
Megan was amazing!!! Extremely helpful and very professional. I'll definitely recommend this location. If you come into this location MAKE SURE YOU ASK FOR MEGAN!!
Moving your things can be stressful so if you visit this location ask for Megan. She was a life saver!!! She's extremely knowledgeable, professional and kind. She provided options that made sense and made my process so much easier. I arrived right before they closed and didn't feel rushed. Excellent customer service!
Customer was excellent and I received great advice and help with my unit
The woman that assisted me is Megan and she was very polite and thorough! I was very satisfied with the size and pricing!
I will definitely be recommending this location!!
Ask for Megan!!!
First I’d like to start off with the fact i was so happy that someone was actually there and they have not switched over to a kiosk location !! Megan was such a great help was able to answer all my questions and had a great attitude 😁
Megan is awesome, she helped me so much and I would recommend this place to everyone
I was very pleased by the customer service with Megan, the employee working at this property. She explained the prices and units to a T. Very helpful and very respectful. Thank you Megan
Sophia Porter and Corey Wellington
This guy Name
Jordan Davenport is very helpful nice 👍 Thanks
Monique the manager was awesome
Thanks for everything, Ms. Sabrina is a very welcoming and awesome property manager.
Sabrina has great customer service! Highly recommend this location.
Danielle was very helpful with my storage unit!!! Excellent customer service!
Staff is very professional. Thank you Danielle and Sabrina.
Sabrina was very professional and considerate. I will definitely recommend this storage facility!
My experience has been wonderful!! The manager Sabrina is amazing! Very professional and nice
Sabrina that work at this locations was the sweetest person she made my day and helped me out on deciding which storage was my best fit I highly recommend renting with her
Sabrina was outstanding,her customer service skills and personality are impeccable
Very helpful and attentive. Communication skills are great as well
The manager worked with me when I had to keep changing my check in time. And was so great to work with when I got there.
Sabrina was very helpful. She is very knowledgeable of her job and I would seek her assistance e in the future.
Sabrina and Fre gave me the best customers service a customer could ask for! I chose the right location for my needs!
Sabrina is always a pleasure to work with.
Sabrina was awesome to me. She explained things very nice && I look forward to renting a space.
We love storing our "stuff" here. Friendly staff and 3xcellebt customer service.
Thanks
Shannon was amazing I definitely would Recommend talking to her I love her. Service was amazing.
Communication has been ok. I called 4 times in one day never got anyone and not call back. I finally got a call back and they were flexible on me rescheduling my appointment. I told them that I would come 930am Sun 24th, I am here along with another person, it is 948am, no one is here. I have so much to do I will probably leave @ 10a. 😐
Update, I received calls and apologies from them. They let me know what happened and have been very helpful.
Heather was EXCELLENT today she really helped me out. Thanks Heather!!!
Very pleasant and friendly, Sabrina and the ladies were very punctual and helpful! Definitely will recommend public storage to the others!
I had an extraordinary experience this morning. Heather was super helpful from the moment I walked in. I came just to inquire about sizes and pricing. I left feeling smarter and in a great mood. She gave me a tour and educated me on everything I needed to know and more. My new unit is perfect and I feel great about my purchase. Thanks Heather!
yo Heather did her thing helped me out a lot in a tight situation if you ever need help ask for her
Sabrina is the best helps me with any problems.
The facility is one of the CLEANEST and SECURE ive ever used!!!! Thank you so much specifically to Sabrina!!!🙏🏾💜 This lady always says hello and is very courteous as well as understanding. I have been meaning to leave a review and now I am. Today Sabrina went even MORE beyond her scope of work. She help me carry a king size mattress out the unit to my truck! Truly grateful and appreciate Public Storage for recruiting and training amazing people like Sabrina. Thank you!!
I went to this location for my storage needs . First time trying it. I encountered Sabrina . Oh my. She was my Angel that day . Helped me with the process of getting a storage unit easily and quick . Definitely recommend. Thank you !!
Sabrina was very nice and helpful. Very good customer service