My experience with Heather at Public Storage was outstanding.Her attention to detail and dedication shine through in everything she does.
Heather at Public Storage provides exceptional service. She’s knowledgeable, patient, and makes the entire process—from choosing a unit to getting set up—smooth and stress‑free. Her professionalism and friendly attitude truly stand out.
Between her welcoming smile and cheery personality Rebeca was amazing.
All questions answered, concerns addressed. She explained everything I needed to know. Got the space I needed and couldn't be happier. 100% recommend.
VERY HAPPY WHITH MY SPACE,
REBECA, IS VERY PROFESSIONAL ON WHAT SHE DOES, PPL SKILLS
AWESOME.
I RECOMMEND IT 💯 %🙋🏻♀️
Really like Rebecca very curious and helpful doing a great job !
Clean facility and, easy to access. Property management is very helpful and it's fast to respond to any question. 5 STARS!
Best facility hands down!! Great service, always clean, always so helpful
My resent experience in renting a storage unit at Public Storage was very good the location is what I needed and unit size, cleanliness, and price was right for me. Rebecca who helped me find what I needed was excellent in her abilities and was very kind and had a since of humor to top it off. I highly recommend this Public Storage if your in need of extra space.
The signup process was very smooth thanks to Jeaneffer, who was very friendly and professional. All the options for the units, costs, access, etc. were explained clearly.
I love this location! Great service. Becky was extremely helpful, friendly and professional. Highly recommend working with her.
Becky is an amazing worker with great customer service
great service here with Rebeca
Friendly service. Rebecca was very helpful!
Rebecca is such a helpful person. She explained the prices and was very patient in helping me choose the best one. The best customer services I have received.
Excellent service quick & easy Rebecca helped me lease a storage in another location very helpful & kind.
Recomiendo 100% este storage ! Me atendió la señorita Jimena!! Super profesional !! Excelente trabajo!! 👏🏻👏🏻
Recibí una excelente atención de la Srita. Rebeca, ayudándome a trasladarme a otra location siempre de Public Storage aprecio mucho su atención y amabilidad.
Rebecca is Very efficient, friendly & eager to help the clients. I am very pleased with the service she provided. She creating goodwill for the company.
Fast professional easy sign up/check in! Great location and clean easy service
Rebecca is amazing! Always extremely helpful! Clean property!
Customer service was amazing, Rebecca welcomed me as soon as I walked in and was very friendly. I was very comfortable renting a unit from her. I appreciate the attention and feedback she provided. I will be recommending this location to my friends and family
Jennifer was so kind and helpful during the setup process. She made it simple to get a storage unit and answered all my questions which put my mind at ease. Thank you so much
Amazing service I received from Becky!!
Wonderful customer service
This location is hands down the best. From the first day I inquired about a unit until now I’ve received amazing customer service from Rebecca and staff. I highly recommend it if you’re in the South Bay Area. Always clean, no drama, just what you would hope and expect. Keep up the great work, I appreciate it.
Great experience so far! Big difference from my previous unit rental.
Rebeca was absolutely amazing!! Super grateful for her patience and detail!!
Rebeca is THE BEST! her customer service is top tier! Facility is always clean and that is whats best about it! Thank you!!!!!
Great help and service. Highly recommended
Rebecca was friendly, very informative and efficient.
Great storage facility. Rebecca is the best! Helped me get back in my unit . Very clean place n run Very well. Recommend.
Nice and very warm service!
Jennifer is very professional and helpful… she is a credit to Public Storage!!
Hello Public Storage,
I have had the greatest service by your Employees. Jennifer has always met my needs. She is amazing with insight, updates and people’s interest. I am very satisfied and believe Shay is an excellent employee of your company.
Sincerely,
Robert Fabio
Unit B003
Gracias rebecca por tu ayuda!!
Great service from Rebecca!!
Jennifer was the best help! Highly recommend
The staff here @ public storage r the best and they r so kind with me and eveone else ty all 🤗 . And especially rebecca!!
Public Storage unit is well maintained with easy access to our individual unit. The best part of this location is Rebecca, who has been the most helpful and kindest staff member in the front office. She will go out of her way to assist everyone. We really appreciate her! Thank you, Rebecca.
VERY HAPPY WHITH MY SPACE,
REBECA, IS VERY PROFESSIONAL ON WHAT SHE DOES, PPL SKILLS
AWESOME.
I RECOMMEND IT 💯 %🙋🏻♀️
Jennifer is such an amazing person she is my favorite one at this location, she is very kind and sweet I love her actitud, she is an amazing human being, she deserves everything at this Job ⭐️⭐️⭐️⭐️⭐️⭐️
I’m your guys customer for long time and I never seen anybody like Jennifer so responsible and hard working person 👍👍👍
Had the opportunity to be a customer for almost two years. Our rented unit was extremely clean, easy mobile gate access. The team that works there were always welcoming. Rebecca was extremely helpful when we were ready to retrieve our storage and move. We hope our next time using Public Storage meets this locations standards. 🙌🏼
Sure! Here’s a simpler version:
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**Review Title: Amazing Customer Service!**
I had a fantastic experience at this Public Storage location. Rebeca was incredibly helpful and friendly. They took the time to answer all my questions and made sure I found exactly what I needed. I left feeling really happy with my purchase. Highly recommend!
Rebeca was extremely helpful and informative when I was looking for a storage unit, she answered all my concerns and questions.
The people at front desk have been friendly and kind the few times I have asked and needed help. It's a bit dark if you have to drop or pickup once sun goes down but other than that its convenient.
My friend lost her place to live rather abruptly; we were a bit desperate and turned into the Public Storage on Del Amo in Torrance.The clerk , Rebecca had us hooked up with a very reasonably priced space in no time. She was very professional, but also very friendly and helpful. The unit and all the surroundings are spotless and easy to access.
Highly recommended.
Great service from Rebeca, she is very nice
Rebecca was super helpful and professional. Answered all my questions and even offered to walk me through everything on the phone.
HAPPY WITH SERVICE YESTERDAY ❤️
So happy with service from rebecca!!
Great service and security!
Great service so much help thank you
We’ve had multiple units for multiple years at this location and Rebecca has been wonderful! Always so helpful and efficient. Big thanks to her for continuing to always being kind and helping with any questions we’ve had!
Stopped by the property to inquire about a 10x10. Cat was very helpful and knowledgeable.
Rebecca and the team are super amazing and have been always there to help. The place is clean and well looked after
Always a pleasant experience, super friendly and helpful staff especially Rebeca...always helpful and accommodating any special requests!
Jennifer at Public Storage provided exceptional service. Her friendly demeanor and expertise made my storage experience effortless.
The service with Rebecca and Jennifer at public storage was fantastic !! Very helpful and professional help! Highly recommend them and public storage.. thank you!!
They are awsome and very nice and helpful Jennifer and Rebecca are to cool
Rebecca was very helpful and nice. She was able to complete my storage rental. If you need help she is the one to ask for.
Great service yesterday!!
We have had an amazing experience so far. The prices for the size were the cheapest we found in the area. Jennifer helped us she was amazing. Very helpful and nice.
THANK YOU REBECCA FOR ALL THAT YOU DO!!
Came in today and Rebecca was very helpful && had great customer service.
Excellent and very patient Jenifer helped me a lot today
I strongly recommend this place
I went into this location and experienced the most outstanding service from Rebecca. It was my first time buying a storage unit and she could tell I was a little nervous. So she went out her way to reassure me and make sure I was taken care of which made me feel comfortable purchasing one here. Thank you so much for your amazing service!
Jennifer was just great today when we went to our storage unit. She cleaned up the broken glass that was in a box and took it away for us. Then we couldn’t figure out how to lock up- she rushed out to show us how with a big smile on her face. She’s very efficient and kind. How lucky Public Storage is to have such a caring ambitious employee. Thank you Jennifer.
Pat and Phil
Rebecca helped with app!! Thank you!!!
I was helped by Becky and she was so kind and helpful. If you go, ask for Becky!
Rebecca was very helpful and i liked the property very much
Rebecca and Jennifer were so helpful. Great location and very clean!
Jennifer was excellent in assisting me with my concern and question and inability to open gate and to close my space . She is very kind snd deligent in helping me as a customer
Very good service from Rebeca!
Customer service was amazing Rebecca made me feel very comfortable in my choice to store my belongings at this location. She answered all my questions
Rebecca is very helpful and provides excellent customer service! She cares about customers, while representing the company very professionally. It’s a pleasure to continue to do business with her and the facility!
Rebecca is always pleasant and helpful!
Customer Service is excellent ! Rebecca was very helpful and patient when I asked her so many questions about getting a spot. She was very professional and friendly as well !
Convenient location near my friends house.
Want to thank Jasmine and Catt for providing excellent customer service when my husband and I set up storage. Jasmine and Catt were professional, knowledgeable, friendly and efficient. it was a pleasant and enjoyable experience.
Thanks Rebecca for setting up my app!!!
Life Saver! I came in a few weeks ago to meet a delivery guy to drop off a package to place into storage. Unfortunately, the package was too large and could not fit in. The delivery man was trying to leave me with a 500lb package for me to figure out and
cat came to the rescue! She found another unit for me to use immediately and made sure the delivery man did his job. I appreciate her so much! best customer service ever :-)
Staff is very nice very friendly great prices with the exception of the 10 x 20 which are very very expensive
Muy bien servicio de Carmen siempre que vengo hacer mi pago de otro local 😃 la oficina siempre muy limpia.
Hi my name is Brian and mitzi was over here at the star club on answer an. The llama was able to get my rent taken care of a very appreciative and she's very good worker. Thank you very much.
Rebeca was amazing!! Thank you!
I've never seen anyone at the front desk during any of my visits! Fortunately their online servicing is thorough so I've not needed any actual face to face assistance thus far.
Thank you Rebecca for helping me with my app!!
Great service from Rebecca! Super knowledgeable and remembered everything about me! Thank you!
Rebecca was extremely helpful & very friendly. I enjoyed talking with her about getting my storage unit set up & everything that goes along with access & apps. Thank You so much Public Storage Del Amo Blvd Torrance for great customer care & awesome staff.
Chrissy was able to help us with our issue and was able to give the information as needed. Very friendly and helpful with any problems that arise regarding storage.
Chrissy did an awesome job helping me down load the ps app and was able to help me reset my password
I called the customer service yesterday and they were very rude! During the calls being transfered about 7 time and hung up on, putting wrong information in.
Shay called me and took care of EVERYTHING!!!! We have been doing business with Shay for years now! Shay is very professional and cares about her customers. We get units with Public storage when needed for our customers at different sites. Shay facility is far the BEST doing business with.
Shay.... Thank you so much for all you help today!
I don’t know what to add to these spot-on reviews of Shay; she IS what’s great about this facility! She’s helped us each time we’ve come back to rent a unit, she makes everything SO easy, and makes one of those tasks that you would normally dread actually pleasant and fun!!
We did leave because of a sudden 29% rate hike with only about a month’s notice. Inflation-based rate increases are of course understandable. 29% is not.
Also the hours should be expanded.
But Shay is your greatest asset!!
Shay was very friendly and helpful.
Shay provided terrific service !
Shay is very helpful, polite and classy. I came yesterday and wasn't sure about renting but I came back because she was soo great yesterday that I had to go ahead and rent the space !! Thank you shay!!!!
Clean space and easy access. Was a great place to store my things for a bit while I was moving.
Shay at the front desk is so easy to work with and very nice. Thanks again for all your help!
This Torrance property is always super clean and in great shape also the staff is amazing help when needed.
Shay was awesome! Great attitude very helpful. Thank you Shay!
I love renting from this Public Storage .The customer service I receive from Shay is outstanding. I’m always greeted with a upbeat tone and smile when I come. The lot is always clean and well kept. Five stars across the board
Shay is awesome. Great customer service. Very friendly. Very customer oriented.
Crissy is one of the most helpful & usnderstanding assistant property managers ive ever spoken with. She is very prompt to respond and she kindly walked me thru the process of handling my unit fees in these trying times. Im greatfull for all of her assistance!
Shay, has been very professional & courteous in dealings with my storage units, I have a few, my home is delayed for renovations!!! Please, she is THE BEST & deserves all good things.
Thank you, rita T.
I’ve had storage units all over the country and this Public Storage has been by far the easiest and most helpful. Also Shay is the greatest! She genuinely cares, wants to help, and just an all around pleasure to work with! Thank you, for all the extra help and attention!
Shay was great! She was quick and easy and shay did an amazing job !!!!
Shay was great this is a great place to store your stuff.
Shae was patient snd very helpful!!