came earlier with my dad , brenda was very attentive and great
Brenda was very helpful guiding me to my storage unit ! Wonderful
Brenda made my move in smooth and excellent!
I love using Public Storage for my storage needs. I’ve used them twice and both times it was a great experience. The initial renting was done online this time. I downloaded the app which is super easy to navigate. When I arrived the locker was open with the lock inside. All we had to do was fill it up. They have great hours. I was able to visit the locker to get things easily. And move-out was smooth. Public Storage is secure, the facility is temp controlled, the hours a good and they communicate well. Even though I did everything online, I promptly got confirmation emails. Oh and let me add the place is clean!
Ali was super helpful and thorough with the signup process.
Front desk was very helpful with opening a storage unit and closing out, very friendly! Great experience for my first storage.
Called to get information on a unit and Brenda was amazing and helpful!
Brenda is so helpful! Excellent customer service. Thank You
Thank you Brenda ,
For all your help and great customer service
Teresa is amazing! She had the answers to all my questions. Great help with the app and information. Very professional!
Teresa great service always helping.
Teresa is so helpful, I’ve been coming to pay the last couple months and she’s been great. Please keep her here at this location.
Public Storage is my go to for storage solutions. The staff is pretty helpful. Especially Ali who answers my questions and makes each visit pleasant.
Always great service from the staff. Ali is always a big help. Convenient location by my house.
I have been with you guys for a couple years and the staff are always great. Teresa and Ali are always so helpful they always check to see how I'm doing and how everything is going. Thank you guys, keep up the great work.
Ali was very helpful and knowledgeable. Also help me with the email problems I was having.
Ali was great! Excellent customer service. Thank you so much!
Teresa was great to help us with all our needs. Thx.
Teresa, is exceptional and knowledgeable!!!!
Ali provided amazing customer service! She helped me pick out the best storage space for the most affordable price! :)
Ali was great! She was very helpful and made the process seamless. I appreciate that we were actually able to interact with a person that could show us around. Thank you!
Finally got all my stuff out. Chatted with Ali who explained what will occur when she closes current account and storage unit. I had no issues and felt pretty safe any time I was there too. Place was clean and did exactly what I needed it for. Thank you.
Christopher was excellent! He knew exactly what to do and handled everything with confidence. He was very knowledgeable about pricing and made sure I got the best location for storage. Honestly, this guy should own the place! Thank you, Chris—I really appreciate your help and expertise.
I recently visited Public Storage by the traffic circle and met DW. I was there to look at a storage space for my son. He was very pleasant, patient and knowledgeable. He showed me different units to help with deciding what size would be appropriate for my son's needs. I appreciated the time he took with me. Most young people are impatient but he certainly wasn't!
Dw made eñthis process so smooth and easy
Esmeralda was wonderful. She delivered great service.
Great location. It’s super clean thanks to the employees.
Thank you Esmeralda. She was patient. Answering all my questions.
Chalsea was great & very helpful. Property was clean and quiet.
Ali was really friendly and helpful. Smooth experience.
Chelsea is amazing! She was extremely helpful and answered all of my questions. She was super kind
Great places. Chelsea is a great manager.. helped us with getting and transferring to a new lot.
Feels safe and easy to move things. Chelsea is very friendly and helped a lot.
Nicer of the facilities, always pretty clean. The girl there I think her name was Chelsea was super friendly, definitely a plus.
Chalsea was a huge help to us. Her customer service was amazing and she was very knowledgeable on what we needed.
Outstanding customer service from Alondra. She is amazing!!! This company needs more employees like her very caring.
I had such a great experience at this Public Storage location thanks to Alondra! She was super friendly, patient, and incredibly knowledgeable. She took the time to explain all my options, answered every question, and made sure I felt comfortable with my choice. The unit was clean, secure, and exactly what I needed. It’s rare to find someone who goes above and beyond to make the process smooth and stress-free, but that’s exactly what she did. I’ll definitely recommend this location to friends and family—thank you for the outstanding service!
Alondra was very helpfully and nice grate customer service
7/19/25
I want to give KUDOS to Crystal & Alondra for being excellent representatives. I've been treated with professionalism and courtesy that is almost non existant, in other businesses. They handle difficult situations with grace and I am impressed by that. The facility is always clean, and the best part of their talent is theor customer service! Excellent! Thats what keeps me as a customer.! I recommend they train other staff!
If you ever need help or guidance Alondra is your go to person. She is helpful and knows her stuff. She even took time to show us around the different storage sizes to make sure we were making the right choice. And even though I only went to the location she was at to see storages and rented mine out at the Alamitos one, she offered me to call her if I needed any help the day of my moving. I 100% recommend her for help.
Arnie was very professional and helpful, I will be recommending to this storage to others!
Lupe was amazing! She did a great job!
on 6/17 Frank at public storage was awesome. great customer service and walked me through getting a unit. thank you frank for giving me 360 service. the best!!
Chrystal at public storage has does a fantastic job. We are very happy with the location and the attentive service.
Crystal was very patient and helped my father and I with choosing the right size storage unit to best fit our needs. Excellent service!
Shout out to Crystal Delahunte for making this process super easy.
I went in and crystal was the one who attended me, she had great customer service. Was very friendly.
she is the best! goes out of her way to help us out
awesome property manager. above and beyond service!
my second unit in a different location. awesome! sarahi š¤
This storage space is fantastic, clean, organized and with good surveillance system. The manager Sarahi is a consumate professional, efficient, friendly, and does her job perfectly. Thank you!
New team keep up the great work!
She Was The Best “Sarahi”š
Sarahi is such a pleasure! Glad to have met her for my storage needs
This is my second renting for Public Storage-Outer Traffic Circle.Long Beach
I love my storage unit. It's climate controlled! It's also so convenient to get to.
Sarahi and Crystal have gone above and beyond to help me!
I really hope they both get credit for their amazing customer service!
This will be our third time renting with public storage and so far the best customer service! I love this location it’s clean, well maintained and secure.
Great customer service. Sariah is always very helpful and exceeds customers needs. I have been a customer for almost 10 years. I would highly recommend this Public Storage location.
Very helpful and friendly.
Location is smaller but that’s good so it’s easier to get to unit. Sarahi is wonderful and extremely helpful.
Great customer service getting our unit.
Sarahi is absolutely AMAZING at her job!!!
Sarahi was such an help and made it so easy for me! She’s friendly and knows her stuff!
Sarahi is such a great help and such a pleasure to see everytime I come and pay my bill. Public storage is so lucky to haver her!
Great experience with Sarahi. Very accommodating and professional.
Sarai is so friendly and very helpful... wish more customer service people were like her... thank you Sarai :)
Sarahi helped me find a great unit and had the patience to show me options. Very clean, excellent customer service.
Sarahi was more than helpful! I couldn't have asked for a better staff member to assist me. It was my first time at this location. And I felt a bit lost. She dialed everything in for me. Personally took me to my unit. Answered every question I had. And made the overall experience very relaxed, easy and nice frankly. She's a good employee. I recommend you pay her well and hang on to her. She concretes your relationship with your customers. An honest to goodness customer service experience that all others will be scrutinized by, she set the bar very high!
Sarahi was a great service! I recommend this location!
Sarahi is amazing! She walked me through the whole process. She was very patient with me, as this is a new experience for me. She helped me get acclimated to the property and unit.
Sarahi was such a great help she answered all my questions was so patient and was great help.
This review is for Mike at the Traffic Circle. The Customer Service was impeccable! He went over and above to help my mom and I. They are lucky to have him!!!
Very helpful. Wonderful communication skills! Very polite and friendly
Mike is a treasure! Extremely helpful and pleasant! šš¼šš¼šš¼
Mike is very awesome and great customer service
Jeff was pleasant and super helpful. Really knows his stuff. Thank you!
Jeff was very kind and helpful in finding a unit.
Had this place for over a year. Easy payments, clean facility, clean bathroom, access via phone or code to get in.
I’m so happy with the service that I was provided by Mike, he was wonderful and extremely helpful
Shawnda was great and very knowledgeable. Love this place.
Mike Martinez was very patient and helpful with finding the perfect storage for me. For my 1st time renting a storage I had a great experience.
The guy working the counter was super helpful. Very informative and respectful. I forgot his name but was working 5/7 at 4:45pm. Thanks for your help!
Mike Martinez was terrific and handled all of my problems quickly and efficiently. He’s the bomb thank you.
Needed a lot of assistance and Mike was absolutely the best. Great hire. True hard worker
Mike was so helpful and courteous!!
This is honestly the best storage units I've ever serviced. Mike has been nothing short of helpful with all my clients needs. The units are always kept clean and pristine. Furthermore, Mike maintains an air of professionalism that is welcoming and on point for maintaining business. The rest of the staff is also always willing to help regardless of our needs, nothing has ever been too much for them to handle. Thank you Mike for being the customer service that I wish others would also follow suit. Keep up the good work :) This location is going to be one I hope to be in business with for years to come!
Mike is the man, if you need anything just ask for him, he makes this place enjoyable and safe.
Thanks Mike!
- Ben
Great help and very understanding
Mike at traffic Circle is awesome and took great care of me!
Amazing customer service! Mike was very helpful. Knew what he was doing and got me in and out as quickly as possible 10/10 customer service I highly recommend this public storage
Mike Martinez was amazing he helped me right away! Turned my day around completely and I appreciate it. Long Beach is a great location.
Hello, thank you Crystal!! Thank you for you help today, see you next time!
Carlos is Great very professional and very informed and he made me a customer.due to those facts and his personality.
Great customer and amazing work place tha KS ken
Mike was great he made the process very simple.
Michael was great with our rental, made it super simple and easy! He’s outstanding as a customer service worker. Thank you Mike!
Michael was awesome, made my transfer easy as possible when I needed a larger size! Great customer service, definitely recommend this location because of him!
Micheal is a winner! AWESOME SERVICE. Pleasant personality This is my second time renting here. You see why, ITS MICHEAL
Five Star Experience. Was actually shown how to enter the facility with codes and how to lock the unit. Was taken of even thou another customer tried to have personal to switch units. However, personal look out for my best interest and I really appreciate that. Thank you for the great experience. Michael is the best!!
Mike was incredible. Patient, well-versed, knowledge, and efficient. I came to inquire about a downgrade in unit side and he seamlessly was able to assist be in minutes, allowing for a some transfer process. As an operations executive myself- I appreciate his customer service, as well as his business acumen and communication style. A+ for Mike.
Spaces shown were also extremely clean and organized which is also a huge plus.
Michael was efficient and gave me a good and fair price. I couldn’t have had a better experience
Michael was super professional, a stand up guy šš
Michael was very helpful and accommodating. He gave me a tour of this humongous place. Excellent employee.
Michael was fantastic! Made my rental as easy as possible
Had a great experience from beginning to end. We enjoyed the ability to do it all from our phone which really streamlined the process. We did have some specific questions though and Michael was beyond wonderful with helping us out quickly and with a smile. This property is very clean and pleasant, Michael is definitely a 10/10!!!
Michael provided amazing customer service 100% recommend this location
Very helpful and the employee is just a cool person over-all. Good job!
Great location! Ken was very helpful!
Great service, clean establishment, easy parking and accessibikity. Ken was excellent at helping me rent a space. Very friendly, helpful and patient!
Pricey but super clean and great service
The facility is super clean, organized, easy to access and best of all was George, the manager on duty. He was so kind and easy going and provided us all of the information that we needed.
Ken is absolutely amazing. Not enough stars shown. Mahalo, Ken! šš½šš½šš½
best place for your storage! ken, the manager on site, will take care of everything you need! don't go anywhere elseš¤š¾
thank you for the service
Ken is a good customer service rep 10/10
Today started off gloomy, was worried about my stuff in tha streets. Found this low priced public storage with excellent vibes. Especially tha man of tha day Ken. Saved me and my property. I give him 5 stars himself... I definitely recommend the pubic storage. š
The assistance was great.
I really love these storage units. They’re air conditioned, clean, and the security is fantastic. Service is also outstanding. Thank you!
One of the nicer storage businesses, close to home, in a safe area near traffic circle in Long Beach. It’s open late, and the staff are friendly and it’s a clean facility.
Great place to rent, thanks Ken
Came in to this location crystal was very nice and helpful answered all my questions
Bought a unit from auction, and I was accommodated despite being late, and Crystal was super cool about showing me around. She was a huge factor in making this place A+, and it’s also clean and quiet. You’re doing great, never would’ve known you were new š
The on-site manager was extremely helpful and accommodating, nice site quiet.
Clean, safe, and close to my home. Friendly and helpful staff. Also the latest access hours in town. Happy with current unit overall. I would recommend to anyone who needs storage.
Muchas gracias por la ayuda de hoy Crystal, I'll be back soon!!
Crystal helped us out with great customer service!!
UPDATE: We just rented our second unit from this location and got the same stellar service from Ken. Excited to have a nice safe and clean storage facility.
This place fit the bill for us: clean, temperature controlled, well lit and secure. We only wish it didn't cost as much as it did but you get what you pay for. And, having this extra space has literally given me some of my sanity back as we are going through items in our home.
Had a very pleasant experience with Ken! Thank you so much for all your help and for being so kind.