Big shout out to Laurie @ Public Storeage on Spectrum Dr in Austin, Tx!🎉
Laurie provided quality customer service and she did so w/ a warm and friendly smile. She is absolutely an asset to her employer, Public Storeage
M Norman
Mary was very helpful over the phone with helping me get the right storage and taking my payment and then staying on the phone with me until I downloaded the app making sure I have the access code explaining everything for me. I would definitely recommend this place.
So far outstanding customer service. Always available to answer questions. Renting was very easy. They readily answer the phone or return calls quickly. Very impressed.
Jenn helped me so much at my Public Storage location on Spectrum drive she was able to quickly and correctly communicate my short 3 month needs on payments and communication to the management department thank you so Much Jenn !!
Thanks Mary for being so kind and helpful
Thanks Mary! Your Awesome!
Really happy with the service. The space is big enough to fit everything we had on our apartment. Mary was off great help throughout the process of renting the space.
Trena was fabulous! Customer Service at its best!! Thank you!
Tasha at public storage at the Sonny Drive location was excellent over the phone and helped me pay my bill! A complete professional. I'm so happy!
Easy fast clean. Nice follow up to with a live person
Great place store your stuff
Love the service & attention by the most awesome lady at Public Storage, Ms Lucy
Please thank her for for all her help on behalf of my girlfriend, mom & me.
We think Ms Lucy should be manager 😊❤️
Good location, good prices, great service. I’m having to move because my apartment didn’t want to work with me, and wants to charge me $1800 a month for a 1bed/1bath. Public Storage was able to get me into a unit within a day! I toured the unit with Emilio, and he was awesome! He got me signed into a unit that day and I know my stuff will be safe here! Thank you Emilio!
Ms. Lucy was so helpful today in my check-in! Looking forward to using Public Storage for all my storage needs.
This is my first time renting self Storage. Lucy was very friendly,helpful, and professional. I really appreciate the time she took to explain everything to me. Thanks again!
Miss Lucy was amazing, she explained everything about the services,costs,details about lock, space,etc and I'm so happy with this. Good impression in my first public storage experience
Lucy helped my father and I get a new storage unit and was very kind, quick, and helpful.
If you need a storage, this is the one to utilize on spectrum dr, ask for Tonya, she’s a superstar in my book as far as customer service goes. Outstanding experience with outstanding service.
Friendly, clean, & well managed. Tanya is particular was great.
Mary, help us on he phone first and at Public Storage Spectrum Dr location later. She is very helpful and resourceful. My unit is conveniently located and 10x15 as recommended at Public Storage webpage was good enough to hold all my belongings.
Excellent service and clean facility. Would recommend to anyone looking for a self storage unit.
Tanya the property manager is awesome.I work for a water and fire mitigation company. One of our customers we stored contents for lost the keys so we had to get a locksmith to open the lock. She found a locksmith that was very very reasonable also. Tanya is GR8!
Fastest service I got for renting any Public storage it just took 2 minutes and with best rate across my area
I booked a 10*15 storage with the help from the wonderful lady named Maria. She was really helpful to me and showing me around the storage I would like.
I would highly recommend this public storage and working with Maria.
We were late to meet with Maria and she was STILL extremely profesional and helpful! She made our experience hassle free!
Mary was very helpful and great at explaining everything to us!
Mary was really helpful. Went out of her way to help my family find a cart when we were moving. Excellent service. Very clean facility. Safe neighbourhood. Reasonable rates. Accomodating for upack/pod drop off, very spacious. I would highly recommend.
Excellent service...Tanya was a great help
Miss Tanya and miss lucy are fantastic property managers. She is always helpful and friendly.
Tanya did an excellent job. She made sure I had everything my wife and I needed for our new rental space with public storage. Come check her out she’s awesome!
This one goes out to the coolest Public Storage property manager ever! Tanya! Today, my husband and I went to this establishment unsure of what we were wanting, after discussing with Tanya, within minutes she helped up figure out the exact unit we need for the amount of stuff we had!! She gave us a tour of the well kept building and other units. When we got to our unit, we discovered that the unit was to small, but no issue for Tanya! She helped us find another unit in under 2 1/2 mins!! If you’re ever looking for a place to keep you item cleaned and secured. I highly recommend going in and asking for Tanya, I don’t know if I’d go anywhere else for a better experience!!🎉
Tanya helped get me into a unit right away. What great service!
Lucy and the Staff were very helpful and friendly!
Excellent service from Tanya!
Super friendly attendant!!! Great price for unit as well, but the location was supreme, as it's literally 10 minutes from my house! Thank you for everything on such short notice!🙂
Ms. Lucy was a great help:) Great customer service:) I wish everyone was this helpful!
Awesone customer service. Tanya was terrific.
Tracey has helped me to have correct size of storage for my requirements. I am using public storage first time.
I have upgraded to bigger size storage(from 10’X5’ to 10’X10’). This time Tanya helped me. Great service.
Fast and easy took less than 5-10mins!
Tanya was nice and helpful
Clean and well light units.
Tanya was very helpful, enthusiastic, and informative. It seems like she really enjoys her job and it made it a positive experience. We were able to get the exact unit we wanted and it only took about 10mins. Also happy with the condition of the unit, climate control, and security measures.