Public Storage Self-Storage Units at 10020 Martin Luther King Jr Way S, Seattle, WA
Mon-Sun 9:30 AM - 6:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
3'x4'Online only price$ 47/moSmall 3'x4'
$ 47/mo $55Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x5'Online only price$ 55/moSmall 5'x5'
$ 55/mo $65Best Price LabelHurry!
- Climate Controlled
5'x5'Online only price$ 56/moSmall 5'x5'
$ 56/mo $66Best Price Label
- Inside unit
- 1st Floor
9.5'x5'Online only price$ 63/moSmall 9.5'x5'
$ 63/mo $74Best Price Label
- Climate Controlled
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $77Best Price Label
- Inside unit
- 1st Floor
10'x5'Online only price$ 72/moSmall 10'x5'
$ 72/mo $85Best Price Label
- Climate Controlled
5'x10'Online only price$ 81/moSmall 5'x10'
$ 81/mo $96Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 89/moMedium 10'x10'
$ 89/mo $105Best Price Label
- Climate Controlled
10'x9.5'Online only price$ 89/moMedium 10'x9.5'
$ 89/mo $105Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 90/moMedium 10'x10'
$ 90/mo $105Best Price Label
- Inside unit
- 1st Floor
5'x15'Online only price$ 96/moMedium 5'x15'
$ 96/mo $113Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 111/moSmall 5'x10'
$ 111/mo $131Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 119/moMedium 10'x10'
$ 119/mo $140Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 131/moLarge 10'x15'
$ 131/mo $153Best Price Label
- Climate Controlled
10'x10'Online only price$ 132/moMedium 10'x10'
$ 132/mo $155Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 162/moLarge 10'x15'
$ 162/mo $191Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 182/moLarge 10'x15'
$ 182/mo $214Best Price Label
- Outside unit
- Drive-up access
10'x17'Online only price$ 194/moLarge 10'x17'
$ 194/mo $228Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 206/moLarge 10'x20'
$ 206/mo $242Best Price Label1 unit left!
- Climate Controlled
10'x19.5'Online only price$ 219/moLarge 10'x19.5'
$ 219/mo $258Best Price Label
- Climate Controlled
10'x20'Online only price$ 234/moLarge 10'x20'
$ 234/mo $276Best Price Label
- Inside unit
- 1st Floor
10'x25'Online only price$ 279/moLarge 10'x25'
$ 279/mo $328Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 280/moLarge 10'x20'
$ 280/mo $329Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 292/moLarge 10'x25'
$ 292/mo $343Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x19.5'Online only price$ 297/moLarge 10'x19.5'
$ 297/mo $349Best Price Label1 unit left!
- Outside unit
- 24 Hour access
10'x30'Online only price$ 328/moLarge 10'x30'
$ 328/mo $386Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x30'Online only price$ 458/moLarge 10'x30'
$ 458/mo $538Best Price Label1 unit left!
- Outside unit
- 24 Hour access
Nearby Self-Storage Locations
Self-Storage Near Seattle
Resources from the Help Center
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South Seattle Storage Units Near I-5, Boeing Field
Public Storage in South Seattle is a huge, multi-level self storage facility located just south of Boeing Field on the east side of Interstate 5.
This property – sitting on the east side of Martin Luther King Jr. Way – is loaded with different options when it comes to cheap storage units, from indoor storage units to outdoor storage units and even the option of climate controlled storage units.
Need somewhere near Boeing Field to store smaller items, such as tools, flight gear or travel necessities? A 5x10 storage unit provides plenty of space for airport-related items or hiking gear for when it's time to hit the trails at nearby Lakeridge Park.
Families in Tukwila's Allentown neighborhood or in the Bryn Mawr-Skyway area can use a 10x20 storage unit at this location to easily pack up everything inside a spare bedroom when the time comes to switch it to a kids' room or home office.
For maximum storage space, a 10x30 storage unit is large enough to hold everything from inside a five-bedroom home near Rainier Beach High School when it's time for a major home remodel.
Taking the boat out on Lake Washington, but need somewhere to park it back on land? Check out the boat storage spaces on site at this facility. For folks who prefer the open road, there are also car storage, truck storage, motorcycle storage and RV storage options, all in a gated area featuring key-code entry.
Other storage features at this location include elevator access to higher floors, complimentary moving carts to help with heavy loads and a variety of packing supplies and moving boxes for sale inside the rental office.
Roughly eight miles from downtown Seattle and seven miles from Seattle-Tacoma International Airport, this South Seattle Public Storage is an easily accessible location with thousands of affordable storage solutions to help customers stay organized throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1531)
SEPTEMBER UPDATE: I had to go into the Public Storage office on Martin Luther King Jr. Way S. in Seattle today and Amelia and Melissa were there and very busy, but as usual took care of me and others in a friendly, efficient way. Made my day. They could put on customer-service workshops. JULY UPDATE: After my last two visits to my unit and the office, I'm even more impressed by the huge Public Storage complex on Martin Luther King Jr. Way S. in Seattle. It is an incredibly well-kept property and the employees are top-notch. They could put on workshops for other business on multitasking and customer service. They do it all and in a very efficient, professional and friendly way, despite always being busy and dealing with a wide variety of tenants. Kudos this time for Amelia, Nolie, Joey and Melissa. Keep up the great work! UPDATE: I'm going tomorrow to get something from my unit and also pay with a check for another's month rent, which means I get to go into the office. That's always an enjoyable way to spend money, the employees are so friendly and helpful. Last month I witnessed great Public Storage customer service from Nolie, Amelia and Melissa, as they helped me and other customers. Don't know who will be there tomorrow, but it won't matter. Everyone I've dealt with there has been top-notch.......... PREVIOUS POST: Recently I vacated one large unit and got a smaller one and everyone I dealt with or saw that week at Public Storage on Martin Luther King Way South in Seattle was incredibly helpful, efficient and friendly. So I got their names to praise them publicly: Joey, Ron, Mohamed, Nolie, Melissa and Amelia. Keep up the good work! PREVIOUS POST: I made a rare visit to my units and the office at the renewed and improved Public Storage and it was enjoyable to see how good everything looks. And I was impressed by the great customer service by Ron, Joey and Amelia. They're very professional and very friendly, too. It sure brightened up a cold, dark day in Seattle.
Jaylin in the office was so accommodating and helpful. She was even able to work with others in the office to make sure we had what we needed. She listened to everything we had concerns about and was able to find us a great spot that worked for us. We had a great experience.
Melissa is amazing. She always helps me with my app
I've been storing some things here for a few months and recently noticed that my unit was infested with rats!! There was rat poop everywhere. I informed the management and they said they were aware of the problem. And yet they didn't warn me about it. I moved out but had to sanitize everything. They also raise the rent, without cause, to double the advertised amount. Ridiculous.
Melissa and Joey were particularly helpful when I went into the office.
If I could do no stars I would. Not only was my storage unit broken into, but after going back and forth trying to do an insurance claim I got no where. Also while filing a police report it was brought to my attention that there has been multiple theft incidents at that location. It was also said that two employees resigned not long after.
Mohammed was really helpful!
I stopped by for a storage unit last month, and Jaelin helped us tour and finalize an option. I appreciated the support and really like the location/times of this storage unit.
I was serviced by, joey, Mel and another I can’t remember but all were very helpful and nice people, making sure everything came out right and quick.
This location was hard to get out of because if you wanted to go back on the freeway or any other location going out of them is one way only and in order for you to do a U-turn it’s about half a mile which I find a little inconvenient but for where I needed the storage best place. However I did not like that the storage closes at 6 PM because I found myself stuck in traffic trying to make it to the storage and had very little time. If they were able to stay at least another two hours it would have been the best place to go.
This place was a phenomenal help all the way through. Renee and the ladies behind the desk were soooo patient with me as I struggled to get into my Dad's storage and the manager, Jim, was a godsend in helping expedite the entry and even came and physically gave me access. Gotta be the best Public Storage in the city.
Mohammad, Melissa & Joey made sure that our move in and move out of the unit was flawless. Excellent customer service. Went above and beyond to ensure that were were always taken care off even when the lights were not working. Thanks for it all!
Mohamed, Melissa and Nolie were so helpful, they answered all my questions and provided such excellent customer service.
Amelia was very helpful and very patient with me. She made the entire experience wonderful.
Not only does the elevator breakdown and it has numerous times, but it doesn’t seem to stay that clean. And if you have to use the bathroom, there are no restrooms.
Nolie Mel Mohamed help me beyond what I asking. I am not good at using Apps and no access to computer. Nolie really gave good service to make the process easier for me to set up an account, from booking to how to choose the size of storage, and access, which made me feel at ease, instead of stressed out.
Think cleanliness, safety, and convenience, and you could be thinking about this particular Public Storage facility. I was pleasantly confident this place was exactly as I expected. Great, and most helpful staff. Thank you!
This is one of the best Store places in Washington. I love the service that Nolie & Joey provided. Great people!
Amazing Customer Services Thank you Amelia, Nolie, and Joey!!! Teamwork ❤️
Nolie and Jaelin are very professional and courteous. I came here on a Sunday, this location is open and they make my storage move-in process easy and seamless. It surpassed my expectations. Definitely recommend using the Martin Luther King Way self-storage to my acquaintances and colleagues. Their service is top notch and these two employees are angels to make moving process so easy on a hot day!
Amelia was great! Very informative and friendly!! Upmost professional!
Terrible reliability! Was told I can’t access my storage because there wasn’t any power. My storage is an outdoor one that has no need of power for me to open the door and get what I need when I need it. It’s obvious they have no proper operating plan for times like this.
Joey was very friendly, positive and she has great customer service skills and she helped my man and out with a storage unit and we appreciate her!!!
I visited this Public Storage some days ago because passing by it seemed so clean and stately. At the counter I met manager Melissa and her awesome assistant Joey. Joey told me all about the location and discussed some rental information. The place on the inside lived up to the look of it driving by, beautiful place , great customer service and pleasant personalities. I will definitely use this location and would gladly recommend it.
Overall a wonderful experience. Checked in online arrived in my space was ready to go. Property was clean, secure, and very assessable. All my interactions with employees were wonderful and the location manager is pretty darn cool… Even if she can get a little busy and not have time to listen to my stupid jokes
Thank you Crystal gomez for your service I hope to make more business with you u nice service with ur customer
Joey made the move in process super stress free! Moving is stressful and I’m thankful this was painless and quick. Thank you Joey for going extra mile your customer service is A+ for sure!
Ron was great! Very professional, effective and efficient. We’re very pleased with our experience!
People are nice and very helpful,that's why I 'll recommend Public storage at MLKing way pls....try
How much for an outside 10'x15'
Joey Mohamed and mellisa was such a great help they helped me move with ease from Las Vegas much appreciated and the price was great
The beautiful young ladies at the office took care of me and we're very accommodating I would recommend this location to anybody as long as you are dealing with tequila and Melissa
Shout out to my girl, Tewila! Responsive & knowledgeable. Facilities are kept clean. Walkways, garage, and elevators are well-maintained.
I love this storage stuff they are amazing and very friendly all thanks to JOEY, Amelia, & Mohamed.
Good customer service I appreciate them helping us rain or shine,
I recommend storing here. Good prices, clean facilities & beautiful diverse staff. Thanks Joey, Melissa & Amelia for being attentive to my needs & saving me money! Will strongly recommend to my friends and family.
I toured the property last week. Joey got me a move in special. The atmosphere was surprisingly fun. Location is good
Joey and Melissa were very helpful and very warm welcoming. They made the process easy.
It is just like any other storage place. It is always safe and secure. They are strict with leaving time, which is good. There are no garbage bins inside the big building. So bad people can just throw their trash or food around.
Joey was exceptionally helpful and provided excellent assistance. She demonstrated impressive customer service skills and took great care to ensure that her property was clean and well-maintained, all while offering reasonable pricing.
Joey's remarkable support and remarkable helpfulness made a lasting impression. Her unparalleled customer service abilities and commitment to keeping the property clean and organized were matched only by her reasonable pricing.
Joey provided exceptional assistance and was extremely helpful. Their customer service was of high quality, and they offered reasonable pricing for a well-maintained property.
Joey was very helpful and gave great service!
Joey is great! PS needs to give her a raise and her own store! Customer service from her was off the chain!
Joey, took wonderful care of me!
Had the best experience here. All the staff was very friendly and got my girlfriend and I the best deal for our unit. Norey ( I hope I spelled your name right buddy! Lol) was the best and make sure you ask for him if you come down!
Teuila provided excellent customer service. Very helpful and communicative. Melissa is also helpful and I felt really welcome. I d recommend this place.
Joey and Mohammad was great . They had great costumer service as well as wasn’t slow in getting things done and was very outgoing
Joey was wonderful to help resolve a small problem we had with our original unit. She was quick, kind, and very helpful
thank you 🙏🏾 Melissa, Muhammad, and Joey.
Best public storage so far
Great job I appreciate the experience at public storage
Friendly and helpful staff. They go above and beyond to take care of their customer. I'd definitely recommend this storage to anybody looking for storage in this area.
I just want thank Melissa for being such a great help I would marry this lady if I didn't have a wife can some get me her number
Brian did a good Jobe for me today he’s very good
No on-site management
Summary: Late Fee waived due to medical justifications. I spoke with Nolie on the phone explaining the circumstance that my mother was not awake for 4+ weeks and in the hospital when her automatic payment failed process and late fee was charged. Nolie informed me that I will be receiving a call later to discuss the the possibility of the fee being waived/credited. A day or two later received a call from Jim C. informing me that a credit will be applied to next months rent in the amount of the late fee. I appreciate the customer service from both Nolie and Jim C., please continue this level of customer service.
I am grateful for the great service that they gave me. It is excellent. I recommend to everyone because I feel happy and grateful for their service. Joey is a great person.
Open access hours 6am- 6pm; Personally I feel & find these to be the least convenient hour's for operation as possible. For the working person you're never able to access your belongings after work shift. Who wants to clean move items for storage on their days off rest time. The worst, It better be the safest! It looks to be the cleanest.
Keep my stuff safe
Awesome service team!
The people who work here have always been friendly and helpful. But the place is overpriced and full of rats. Complained about the rat problem and they blamed it on people hoarding food during the pandemic even though I had the unit before the pandemic and there were rats then too.
This place is so amazing I had a long day searching for storage units and all I kept getting was bad customer service until I ran into Melissa she took me to look at a few spaces and she took the time out to ask me how much stuff I was storing and she got me in the right one thank you so much
I want to say thank you Joey for helping me out.
Joey was very kind and helpful. She took the time to show us the units and made the process easy/fast. It was a great experience with her. Thank you Joey!
My move process was easy as can be thanks Jequetta -- Extremely friendly & kind. Walked me through the whole process. Quick & Easy. Offered any help I needed & presented a extremely warm welcome. Will especially extend my lease here for as long as possible knowing Jequetta is here. Absolutely awesome woman. 🙏
Long story short after I get done dealing with public storage at storage more times than not, I usually have some type of anxiety. I was dealing with a situation of not having my belongings, such as my identification and debit cards and such I tried to contact the public storage office that I'm associated with and let them know of my shortcomings, but they weren't really effectively listening to me and the only thing that was on their mind is how is it gonna make a payment which at the moment was impossible because I didn't have my belongings Now I understand there's certain protocols and things that you have to abide by but there must just must be a workaround for a situation in which you're asking for a driver's license that a person can't give you because the state decided to change the license plates so you don't know them by heart anymore because they're crazy and they're really just not trying to work with you Anyways after a week or so up-and-down round around I finally went into the public storage located on Martha lift the king way and I just have to say that everyone from Melissa Nolie Amelia and Joey owerw just absolutely fantastic. This is probably the 1st time in a long time that I left at of public storage actually feeling like I was heard about things accomplished in a satisfying manne man. I really appreciate all of your staff for going above and beyond and you know what I don't think I will ever mind driving all the way to this location just to get the respect and help that I deserve and need because I've been a long time customer Thank you all times infinity
Had an excellent experience and was helped by Joey. She got us everything we needed and let us view the unit. Joey had amazing customer service and was very informative. Thank you for helping with my dads needs.
Make sure you keep looking at your account Even though my mom pays her storage bill monthly they vacated her unit. Saying they are only human and it was a mistake....smh
Quick and easy
Chelsea was awesome!! The whole staff was visiting from the Kent site, but they did not stop until I had the perfect unit for my purpose!
I have a unit at this location and today I was treated so bad I'm moving out the place I don't recommend this location the lady joey was rudeshe talked to me like we were on a street corner she talked to me very bad I ask for a paper receipt she was rude will not recommend this location and will be moving out of this unprofessional location I ask to speak with manager Joey said she was the manager but she is rude
Really good not cheap.... limited hours
Only open till 6pm if you work, hard to get into your storage space if you have a long drive. As of October first rent for a 9×5 nonclimate controlled storage unit goes up to $160.00 month
Teuila was a great help and made the process of moving out of my storage super easy! Thank you!!
Teuila is very help full and wonderful person.
Joey is smart and resourceful. She helped me figure out a strategy for the move, suggested a way to save money and made a remote move incredibly simple despite a few schedule challenges that she fixed real-time. I honest felt like I had a private consultant. You'd be lucky to have thoughtful help like this from the concierge of a 5 star hotel let alone a storage facility. Over the top. Thank you.
Teuila was such a helpful person I would give her 10 stars ⭐️ if I could. I cannot Thank her enough for being informative
Mohamed, Melissa, joey are awesome. They helped me a lot. Thank you.
Joey was great. She had good customer service skills. She helped me with all my concerns. I had to redo my reservation and she worked with me on it. She helped me every step of the way. Joey was very patient and kind.
Teuila was amazing and so helpful. Definetely enjoyed talking to her 😊
Teuila gave great customer service! Moving out of the unit on a blistering hot day and coming across many complications, she was helpful and cheerful each step of the way. Thank you!
This place is the biggest Ripoff I’ve ever dealt with and never again. The main manager lady is rude and offensive. The assistant manager lady was nice though. But prices doubled in first year then predatory late fees were ridiculous and designed to make catching up hard. They then cut off your locks and “inventory” your stuff (I had a lot of clothes and tools go missing) and then force you to buy their locks to protect “their” property. Total rip off! Avoid PUBLIC STORAGE AT ALL COST! Use at your own risk!
Teresa and Joey are awesome. Very accommodating and helpful. Was a pleasure dealing with them
Muhhamed, Jovan and Melissa were really helpful. Such an amazing customer service.
Teuila, Melissa, and Mohamed I’ve done an awesome outstanding job will definitely do business in the future thanks for the help Aaron
Teuila and the team are very helpful!!
I went in today to change my unit and Tequila was the loviest help. She showed me the spot, answered all my questions honestly and was just a gem to deal with. She found me a lower rate and made me stay at this location when I was going to take my business somewhere else. Thank you.
Teuila was soooooo Great Thank you again ❤️❤️❤️🙏🏽
Tequila and Melissa were extremely helpful and accommodating. I was greeting as soon as o walked through the door. The original unit I wanted was no longer available. These 2 wonderful ladies were very swift in finding another larger unit that works just as great. I really appreciate how quick and easy this process was especially because this was my first time renting a storage space and wasn’t exactly sure how all this worked. Teuila explained everything to me which made this process seamless. Thank you ladies for all your help you’re GREAT!!
Teuila so wonderful helpfully
Teuila Customer service was amazing. She greeted me as soon as I came in, she very efficient . We even shared a good laugh.
They are infested with rats and will not give discount units
Teuila and Melissa were fantastic.
Tenita, Joey, and melisssa are amazing people.. they gave the best customer service ever...answered all my question I had and all
Teuila is very awesome. Nice to talking her. Very helpful
Teuila was very helpful and her customer service was awesome! We appreciate it a lot
Teuila was really helpful.
Really great customer service - Joey was incredibly helpful with the rental and move-in, and took the time to show me several different options. I highly recommend this Public Storage.
This location is absolutely the best!! They have a dream team with Joey, Teuila and Melissa. These ladies helped me with what was a stressful day. They greeted me with a very warm and friendly greeting and were very knowledgeable on what items could fit in what storage size. From helping me with deciding on the right unit size to assisting me in finding a moving cart they were more than helpful. Thank you ladies for all your help. Public Storage is lucky to have all of you!
What are the room sizes you have
Amazing customer service from Tueila and the other lady there…i believe Her name was Jennifer if am not mistaken. But the two ladies were so helpful and accommodating.
This Public Storage location is amazing! The staff here are extremely kind and very helpful! I appreciate Joey and Melissa for all the help they were awesome helping me upgrade my unit and guiding me around the building. Tony was appreciated for helping us take back the dolly’s we borrowed. Definitely would recommend this awesome location and staff 😊
Teuila was nice . Helpful
Don’t rent from here. They’ve had multiple break in because the won’t fix their door… all my stuff was stolen, my unit was locked out by two locks, and no one even called me to tell me anything, now I have to deal with signing a “lock out” during regular work hours when I can’t go… don’t waste your money or get your stuff stolen and rent elsewhere…
Convenient location, good service, no hassle storage facility.
I just needed a storage unit to put my fall/winter items away for the season and I left Public Storage with a new friend!! Teuila was my service agent and she was amazing!! It was somewhat early in the morning when I came in super high energy, she matched that energy and helped me find the perfect unit for my needs. Fast, friendly, knowledgeable are just a few things I can say about Teuila there are several more!! Keep up the great work and I look forward to seeing you!! You are lucky to have her on your team!!
At Public Storage on Martin Luther King in Seattle, I am very pleased with the service my grandmother and I received from an employee named Teuila. She provided excellent customer service and she was very informative! Thank you Teuila!!
Had my storage for almost a year and the experience great! Jessica was awesome, friendly and honest... she made everything easy and smooth 😌
Teuila helped me out fast and straight to the point
Melissa and Teuila, great customer service along with friendly attitudes and a willingness to help!
Teuila was very helpful! She helped me pick the right size unit that best fitted my needs. She was able to help me get a refund for the wrong size unit I booked. Then her and her team helped me rebook the correct size unit. I would recommend anyone to come to this location for their storage needs. Thank you very much again!!!!!!
One of the worst storage facilities in seattle. Broken locks on the supposedly secure climate controlled storage area, and a very unprofessional staff.
Really kind and cool people! Glad we choose here to store our belongings. Thanks public cstorege
Your girl Teuila, is amazing. Super helpful and sweet as well as the other staff. We are so happy we choose them!
I just gota great deal at public storage. The office team Joey, Melissa & Teuila are very friendly and professionall
So I spent two days move in from one storage to the other storage and TEUILA she was awesome I didn’t have a key I was running back-and-forth I was going to see my daughter home & she said no need & all work well in not only securing my unit but her energy was AMAZING, so with that being said Teuila is GREAT, AMAZING, WONDERFUL & I look forward to seeing her Beautiful smile & great energy & personality again…….. very satisfied with my customer service experience… 100% I APPROVE
Excellent customer from Teuila you need to keep good people like this around
Teuila was so kind and helpful. The process was easy and simple. Had an awesome experience. Will definitely recommend to family and friends!
Teuila was the sweetest! I had so many questions but she took her time explaining everything. Thank you Teuila!
Jessica, Teuila, and Melissa were great. Property is clean and service is responsive
Teuila is awesome, she got me setup and going fast as always.
Easy and affordable to get a storage space. The on-site staff were great. Teuila was knowledgable and great to work with! Highly recommend!
Teuila is a true professional! She helped me through the process of getting my rental storage and she helped me signed up for rental decrease because I rented two spaces in which I was approved for by Public Storage. Thank you so much Teuila for your help and professionalism! I saved money on my two storage units.
Melissa and Jessica great services!! Didn’t have to but the really came through on assisting me. Really appreciate it!
Teuila is such a helpful person and also with her personality is great
Came in and did a rental. The office crew was amazing. They looked to be short staffed and stressed but where in very helpful.
Tequila was very helpful and nice
Teuila was friendly and fantastic at helping me out and the whole experience was smoother and faster than I thought possible. Thank you so much!
BEST EXPERIENCE I’ve had with a storage place has been here on MLK & the employee named TEUILA WAS the best I was having a terrible day she took care of me quickly and made me feel 100% better with her positive attitude 5 stars to the whole team
Teuila is a absolutely awesome manager. Quick timely response when it comes to solving customers problems. I really appreciate all of the help from Teuila.
Had the pleasure of doing business with Teuila and Melissa last week! I was in search of a vehicle storage facility and was provided a smooth and seamless customer service experience. Both ladies were attentive and able to answer all questions I had! Thank you both so much for your help!
Joey, Jessica and Melissa were nothing but wonderful in helping me get all set up with my storage needs. They helped make the hassle of moving as pleasurable as it could be.
Muhhamed and Melissa were Amazing.
Awesome friendly staff. Very clean facility. Currently remodeling would definitely recommend!
I have an easy transition on my move with the help of Public storage! Joey help me out tremendously, I couldn’t do of this move without her! Joey is outstanding! Thank you public storage!
Joey is fantastic and amazing, great work and customer service!
I had to move out my house at the last minute and without public storage this wouldn’t have happened! They made my move so easy and big thanks to Joey for helping me!
I would like too say that, the employees there are very helpful and they aim to meet your needs and there quick and fast. Very courteous kind group of people. That they also supported my business as a small business owner by taking some business cards and passing them out or leaving them there to help Farer the business our community. As I asked him what to give a review of what it would it bring their status they were so kind enough to say that they will receive a pizza and by their friendship and their smile I said that I myself will buy you a pizza and bring it in myself so. I would say I would recommend them to anyone on Martin Luther King Jr Way South all praise to the most high shalom
Tequila & Melissa had very good customer service. Very professional.
Did not appreciate rent increase for no given reason, 35% is odd.
Teuila was amazing at hooking me up with my first rental storage. 10/10 experience quick and easy best location TAP INNNN‼️‼️
It's All Bad. They are liars. Ever since Vivgone they have no respect for their long loyal customers. The will railroad in to payments. They have this WECARE Program that denies everyone. NO MATTER THE CIRCUMSTANCES PERIOD. THE RATS 😠 OUTRAGES. They got BUSTED for....... you put the rest together. I would never rent a space HERE AGAIN. TRUMPED UP CHARGES. DON'T RENT FROM THEM. THEY TAKE ADVANTAGE FINANCIALLY OF THE COMMUNITY. The people they hire aren't even from the community anymore.
Very good service
Joey is fantastic She helped me in numerous ways to fit my needs.
Thanks so much to Teuila and Melissa, I was very satisfied to be able to get the help I need for my lot day ahead of me!☺️☺️
My payment method expired, I accrued a late fee. Teuila was very professional and helped me with the waiver of the fee, she provided great customer service.
I was helped by all three ladies and they were very nice. Melissa, Jessica, and joey
Great Service Team!!!!!! Rock On
Teuila was so incredibly helpful today. Every time I go in to the office with questions she’s happy, cheerful, and very pleasant. And, ALWAYS able to resolve my issues. Great employee!!!!
Teuila was very professional and friendly
Teuila is the best. Handled everything I needed done with no Hassel great attitude
I had a very smooth experience with Teuila , she helped us very professionally and was very nice, no time was wasted and we were happy.
Tony & Jess Are awesome! They were so helpful in how to navigate the in & outs of the public storage facility! We have been renting units for years, and by far they have been the most helpful! -TK-
Teuila was amazing while me and my family were at this publuc storage location. She was very friendly and had a great attitude. Teuila answered all of our questions and even went above and beyond with our kids by giving them two Madeline sugar cookies. Thanks you!
I checked in with a van and trailer. Dave was a big help in getting me backed into my spot. The whole team was great to work with.
Rented a unit from Brittney she is amazing hard working differently 10stars
I was impressed with the service and the quality of my storage unit. I no longer needed the storage and cleaned it out, but a shelf was left by prior tenant. I spoke to Tony about it and explained the situation. He handled the situation well and is the primary reason I took the time to write this. I will recommend this facility to my friends and family.
Thank you mohamed for helping set up my account you were very helpful in understanding the contract and how everything worked good to working with you
Teuila helped me out with the transfer of a unit and provided such great customer service! She was very knowledgeable about everything & went above and beyond to make sure I understood every step of the way. Her personable yet professional approach left me a highly satisfied customer. Thanks again!
I had such a great experience at the MLK location today, all thanks to Tasha! The unit I originally had reserved was in no condition to be rented to anyone. This particular location is not the store Tasha normally works at, so she was unaware of the condition that unit was in. She apologized sincerely and kept her professional composure. Tasha offered to show me other units the same size and would price match the special online rate I was expecting. She found me a unit in a convenient location not far from the elevator, which I was very pleased with. In addition to this, Tasha was the only person working in the busy store while I was there and was pleasant to me and waiting customers just the same. Kudos to Tasha!
I am very happy with the help I have experienced I feel that this is the first adequate help I have ever had in my life in customer service And I got that from Teuila at Public Storage Thank you very much Macira
Great place for Business, Vivian and her staffs are very professional and working always to to make our business easier and efficient. Thank you so much for the great work.
Terrible unit access hours
I got here public storage the customers services was so great help full thank you so much .
Vivian and Teuilla are awesome
Tequila is very knowledgeable and helpful!!! She's awesome!
Jessica was more than helpful; best customer service I’ve had in a long time!
Fair,clean,hours don't do much justice but over all staff is great.
Good management working under Public Storage corp. rules :/
Working with Vivian has been a pleasure! I witness her interactions with other customers and you can definitely tell that she takes pride in what she does. Keep up the good work.
Went to transfer storage unit at public storage and met Teuila. She was very helpful and knowledgeable as well as being very professional. I recommend public storage on Martin Luther King Blvd. to all those who are looking for a storage unit.
The customer service experience was delightful. Vivian and Joey took care of all my concerns in a timely fashion, handled my needs professionally, with great attitudes. They are on top of their game at Public Storage. Let's Go!! Thanks you two.
Teuila is very helpful in guiding us to get the storage we need with Best customer service I have ever experienced.
The customer service representative (Tony)"went out of his to accommodate me in any way he could , I have never been treated by a customer service representative like Tony was... I give him a 25 star rating for the service ra he did for me...I have never been treated that way. Keep up the good work Tony.Also Public Storage.
Tony was very efficient and courteous. He’s a very knowledgeable and professional young man…
Excellent service - Jessica and the rest of the crew are fantastic people.
Teuila is very helpful in guiding us through our move. Thank you so much for the big help!
Vivian is the best!!!!!❤️
Teuila was a great help!!
Joey is awesome
THANK YOU VERY MUCH TEUILA I APPRECIATE YOUR HELP
Good customer service every time I come lay my bill and I appreciate that always. So thx u Teuila for always showing good customer service.
This location has the best customer service and deals for us. Teuila and Tasha hooked me up with a great deal for my upgrade onto a bigger unit… they are the best 💯 % recommend to people looking for storage space as this was my first time and I had a great experience
Every time I come here, Tony is working and he is the best! He’s extremely helpful and a true ASSET to Public Storage!
Tasha, T-Rain-EE, Melissa, Tony, & Jessica Best customer service I have ever experienced at Public Storage They were so good they got me to pay my prior bill and to refer to all my friends and family to bring there business to Public Storage. I was so pleased with there help. Never have had such a good group of individuals help w my needs. Thank u guys so much and making my day special.
Joey was extremely helpful and got us a good deal on the right unit for us, she was very kind and helpful :)
Lack of communication is terrible. Nothing conveyed to renters about their maintenance schedule and any inconveniences that may occur. Twice had to rearrange plans due to not being able to get into my unit. Third time happened to me today, needed to clear out my unit as I'm moving but they are painting the exteriors, couldn't get in and now I'm stuck with rearranging my hotel and flight plans, incredibly costly to me, store employees didn't seem to give a flying F. Customer service here is horrendous.
Rats in the building. Had water leaking into storages on upper floors. No bathrooms working in climate control building. Code entry security Gates, doors, and elevators break down regularly. Owners paint the outside but don't fix up the inside. Would have given one star but couldn't through this app.
Super nice and friendly. Miss T (so sorry I forgot) so helpful and explained everything for new customers like me. Thank a lot. High recommend for this place.
I was referred to this place by my friend Ousman. This "Public Storage" is by far one of the best public storage in town. The service is exceptional, and they go beyond just giving you a place to store, and it is secure and clean. The front office has customer service that makes you feel welcome. I have referred two family members because I know they will be treated right. The flexible hours allow me to move my belonging when the time allows me to. I couldn't ask for more; the professionalism, the flexible time, and the customer service are outstanding. I have stored in different places before; I am giving "Public Storage" 5 stars because they deserve it!
Vivian was great.. I would refer this public storage to anyone looking for storage
Vivian At the MLK store ! More than helpful During such a ruff time for everyone! bringing Us water when outside HOT sun cleaning my storage ! Big Thanks THANS SO MUCH ALL YOUR HELP MS VIVIAN I COULD NOT SURVIVED ALL THEM FEES ! Need More people like you working for and with the people! During these Troubled Times !
People working there they are always helping customers. Thank you Vivian for all services, Ousman
THANK SOOO MUCH FOR ALL YOUR HELP TEAM VIVIAN WE REALLY APPRECIATED OUR TIME WITH YOU GUYS AND WILL DEFINITELY RECOMMEND OTHERS . OUSMAN WIFES
THANK YOU FOR THE AMAZING SERVICE. THANK YOU VIVIAN . FROM OUSMAN FAMILY
Jessica and Tony were so very patient with me. I know I am hard to deal with when it comes to being upset. Thank you guys for being so understanding and working with me and showing me that I need to slow down a bit sometimes. You guys are amazing and it's a pleasure doing business with you. Thank you.
This place has great service! Teuila went above and beyond to ensure I knew the ins and outs of the process for my first move/ storage unit. I did not feel pressured at all and felt like they had my best interest at heart/ wanted to make sure I found the best deals and right storage unit for me.
THANK YOU VIVIAN FOR THE OUTSTANDING SERVICE
THANK YOU VIVIAN FOR ALL YOUR HELP
Teuila and Tony was very helpful best customer service
Ms.Teuila was awesome ! Even when I was grumpy she was great ! Blessings !
Staff is great, and the setup is convenient, but we found a lot of rat droppings while clearing out a storage unit with office furniture on the 2nd floor today. Items had been there just over a year.
Efficient and succinct. Thanks Teuila for the help
Rat infested facilities and rude management. You would be better off just taking your belongings straight to a dumpster.
Teuila, Tasha and Vivian were very helpful and the signup process was so easy. In and out in ten minutes!
Jessica, Teuila, and Vivian were amazing! I'm so stressed with my move I messed up the date on my move-in and they worked so hard to help me solve the issue. They called multiple people until they were able to help solve my problem. I am so grateful, they made my move a little less stressful! I'd give them 10 stars if I could.
Teuila, what a great person!
Vivian and Raya were so incredibly helpful throughout my rental process. They always went above and beyond to provide wonderful customer service. I absolutely recommend this facility for all of your storage needs!
The service its excelent.
Excellent service, Vivian is a superstar!
This place is horrible, try and go with another company over public storage. Rental fees raised immediately. Calling with questions and no customer service. Horrible horrible service
Teuila, was most amazing employee ever! She helped me open and beyond. She is an amazing person, she has great personality and humor.
Dissatisfied storage customer! While punching in my code to enter the gate, gate opens and then immediately starts closing as I drove through. The gate hits my fender causing damage. As I reported this to the service representative, he didn't seem to know what to do. I requested the district managers number, in which he requested I go back and file claim with the site manager. To make a long story short, I waited over 1 month to be denied the claim of damage from Sedgwick Insurance, Public Storage Insurance vendor. Now I have to let my insurance fight this battle, what a waste of time! Warning to all considering this storage site. Please shop around! Public Storage and who they have as their insurance vendor will surely piss you off if your personal belongings are damaged. Not to mention, their a bit costly. Now seeking a new storage company.
Thank you to Vivian and the staff;They're professional and courteous! The storage units and the overall property are very well maintained!
U-Haul was great they even save me money I didn't expect
Carlos Trujillo has been very pleasant and has taken much time to help me with an issue. He is knowledgeable and very helpful courteous He is an asset to your organization. Karen
The hours at this place are ridiculous. 6am - 6pm, really? You know people have day jobs, right? And they flag your account if you try to access the space that YOU pay for after these hours, like you are some sort of criminal. Ridiculous.
Been renting from them for years now! Only problem is it's getting expensive!
Carlos at public storage is one of the coolest people. He helped out our business and was willing to work with us to get a really nice storage 24 hr unit. We are super thankful for him. He deserves so much more for his true kindness and patience.
Vivian took care of everything I needed. Great experience and easy transaction.😊
They twist my arm for sure; I have 2 lucks already but they insist that I use one from theirs which is $20, after some argument they said you may use yours and then change their mind again !!
I came in looking for moving equipment, Carlos was very helpful at helping me out. Not only he had boxes that I need but packaging to protect my fine China and breakable. He even gave me options on storing my boat there when the time comes. Thanks everyone there!
Carlos and Vivian were extremely helpful. Was looking for a climate controlled 10x10, for storing some sensitive collectables. They were extremely friendly and knowledgable. A++++
I don’t usually leave reviews, but have had such a great experience working with Carlos, Rick, and Vivian at this location. Moving is stressful but you all made it so easy to store our things, it really took a lot of stress off of our plate. Thank you so much for all of your help!
Carlos and Vivian were extremely helpful when helping me look for a garage style unit to store a vehicle and personal items for a few months. Will definitely be returning the following month.
Big shoutout to Carlos for being respectful & doing his job in a timely manner ! Good job !
Vivian and Carlos were amazing friendly and very helpful.
Vivian is awesome! After years of being here and dealing with difficult situations, I've had the best experience with her. She's very helpful as are most staff I've dealt with here recently.
Stored in both temp control and outdoor unit. We used the temp control for a couple years and it was excellent just to have a bit more space. We stored in an outdoor unit for about a year. When we moved out we did notice some mice droppings, so make sure everything in there is packed well. Overall a really great experience and Teuila at the front desk when we checked out was wonderful!
It's cool as far as location space and cost overall everything is Gucci as long as they don't keep my smh...shshsh!!!!l
They are only open u til 6pm and you get threatening emails if you end up exiting a couple minutes after. First day with the unit and I was rushed to get things in in time. The person in front of me wasn’t allowed to leave using his code for some reason and couldn’t get in touch with anyone so I had to wait. I got a 5x10 unit at $79/month and the door is a flimsy piece of plywood and there’s little to no lighting. Their $1 first month was actually ~$50 with all their fees and being charged for their specialized lock. Rat bait traps all over which is good. I just hope one doesn’t die in my space. 😂
Tony and Carlos were very helpful finishing my check-in and answering questions. Location is convenient.
The service people are really helpful and friendly, the units are clean and the lights come on when you need them too
The local staff is nothing but first class, professional, responsive and incredibly easy to be in partnership with. Property manager (Vivian) is so sweet and assists with each and every request.
Carlos was very informative and helpful.
I recently wanted to move from one unit to another, and I was helped out immensely by Ryan, Carlos, and Vivian! they worked to get me the best deal (even though i made a couple mistakes in reserving the new unit). they even found a better price for me than they originally found! i have to admit, many places don't really care to help you out these days, but they treated me as if i was a family member as far as getting me a good deal! Much appreciated guys!! give them all a huge raise! they deserve it I was helped by Anthony today and he made the confirmation quick and very easy, i felt he treated me not as a peer but as a friend, and that is very much appreciated, thanks Anthony!
The staff went out of their way to accommodate us during our move in, and remained open an extra half hour while we attempted to unload our truck. They were helpful and cordial despite our inability to plan according to site policies. This kind of service is another reason why I do business with Public Storage.
Carlos was amazing great service and knowledgeable. He was super helpful and would be a great trainer.
I just rented a space with assistance from Jose and Carlos, and they were extremely helpful in finding an available unit (the online listing wasn't accurate - so it was great to have them immediately find me an alternate at the same price). The process was quick and easy at their office, and I had all of my questions answered. Thanks for great service!!
Vivian and Carlos were a tremendous help finding the right storage unit. Great and friendly service!
This was 3 years ago..Complaint about odor in storage area and they refused to investigate the issue by stay they can't do anything about it.4/18/2021..Carlos Jose are the best ..I had an issue that I need resolve and they gave me ideas of how to resolve it.
Moved my items into this storage facility with no problems. I did have an issue at the my unit; however, Vivian was able to resolve my problem in a timely manner. She definitely works with her customers to find a good solution whenever there is a problem or issue. Highly recommend this public storage facility!
Vivian and her staff went above and beyond to make my experience amazing , I have been with this public storage for 7 years and I have never experienced this level of professionalism. Vivian in particular has made my experience easy. I would definitely recommend this public storage to anyone.
The experience I had acquiring my storage unit was exceptionally professional and expedient. The manager and staff worked with me to get the unit most suitable for my needs. They were personable and positive...who knew getting storage could be a pleasure😌
Vivian's display of customer service was above and beyond very much appreciated eased my anxiety THANK YOU VIV!!!!!!
I WANT TO GIVE A THANKS TO RYAN AND CARLSO THE WENT ABOVE AND BEYOND FOR ME. I WANT YOU GUYS TO KNOW I THANK YOU FOR DOING YOUR JOB. AS FOR THE REVIEWERS THIS IS THE SPOT TO COME TO THEY GOT YOUR BACK 100%.
This place is awesome their customer service is great the management is off the chain they worked with me to make sure that I could get me and my children stuff into a unit that was accessible for us an affordable when there was a mistake because I started my stuff online they fixed it in the store they were very respectful and very polite and make sure that all my needs were met I recommend the store for everyone Storage needs
The staff was so helpful here!!! I came in today to pay my bill and the lady at the front desk was really nice! I appreciate her so much for helping me. Definitely the best storage unit customer service I have ever experienced. :) I recommend this place to to anyone. Thank you again for your service
Vivian was Great ! She was very welcoming bright and informative , she answered all of my questions before I could even ask her ! She took her time with me even as it was coming to closing time !!!! Great personality
Vivian was simply amazing! She made the process so easy! Definitely content with the storage unit we will be using to store our belongings!!
They currently have a rat problem....... It was not disclosed when we moved in. Our carpets have been eaten through. Rat feces is everywhere in the unit. We were told they could move us to a floor with less rats.... And other units would be more expensive. Im sadly disappointed and will be moving our things out.
Thanks to Carlos!! I received alot of help today great customer service he was on it right away your team is very helpful and diligent, Gracias !!
Pleasant workers. They will guide you right.
Ask for Jose and Carlos when you drop by, they’ll get you taken care of for sure! Easy to set up and great prices!
The service was quick, efficient, and thorough! Thanks for facilitating our move!
Awesome people work here - Vivian and Carlos were super helpful, even in the middle of a snow storm. The customer service is wonderful and the units are reasonably priced. We enjoy having our things at this reliable, friendly business.
Thank you Niki your awesome... Amazing service very helpful.
excellent. customer service Sandra was great great help with thd move in and move service
Over the years, I've rented several storage units in several locations - including at least three in Public Storage facilities. The service I had at the MLK location in Seattle was outstanding - Carlos was friendly, helpful, and efficient and made every step of both move-in and move-out easy. I'll definitely go back next time I need some extra space.
Vivian and her team including Ryan,Jose carlos,Niki and Rick. Are always so helpful,respond to my questions even not about my storage,like directions. My stuff is safe with them.
Staff is good and the facilities are well maintained.
Was a temporary solution. The staff was helpful and the security was also. They have an older and new section, was in the older part and it smelled musty. Worked for "garage items" but would think twice if I were storing furniture or clothing in it.
I owe vivian and her Relief Manager's a great deal of gratitude for dealing with my situation with getting wrong size unit and how they figured it out with lil to no stress thx...
Worked with Vivian, Jose and Carlos and they were amazing!
Once again I received superior service exceptional customer service from Vivian and her team. During the most stressful time they offered me suggestion and help me problem solve and resolve some packing craziness. Thank you Vivian and your entire team.
Awesome customer service. Carlos and Jose and super professional and helpful. Rented a storage unit hassle free and was in and out of there in less than 15 minutes. Super customer service. Really appreciate it.
Great property, Vivian is an awesome property manager. Always helpful and professional. Her employees are also very courteous and polite. Definitely recommend storing your items here.
Stopped in to look at some storage units for our upcoming move from out of town. Was warmly greeted by Carlos who jumped at our request to see a unit. He was so patient and kind allowing us to ask a bunch of questions, sometimes ones he had already answered. He also informed us of the online e-renting system that ended up saving us over $50 a month which I absolutely appreciated since we are moving back to Seattle to downsize and save on expenses. I would highly recommend this location and Carlos specifically—he was a pleasure to work with!
Moved from LA a year ago to Seattle and the manager Ms. Vivian was so nice and always helpful every encounter. I highly recommend storing your belonging at her facility. She went above and beyond and even help me with issues that were not related to my storage needs. I will definitely go back in the future if the need arise.
Niki has a very warming attitude. Great customer service. Hassle free.
Excellent office staff. Always a pleasant experience with them. Facilities could (should) be cleaner. Have found and reported rodent droppings on a couple of occasions.
DON'T RENT FROM HERE!!!. your better of keeping your stuff safe at home. My unit was broken into , and they just tell you to call the police and insurance. They not even bother to get you a new unit. Also they told me that they are constant break-ins every month's PS Don't let the public storage workers use your phone, they will try to write a review on behave of you, explaining how good they are.
Very good customer service, clean units.
The service at the location im at ,TOP NOUCH SERVICE! MUCH RESPECT FOR THE EMPLOYEE'S THAT WORK AT THIS LOCATION. MY HAT IS OFF TO THE WHOLE TEAM!!! GOD BLESS, HAPPY HOLIDAYS ..
I helped a friend move to this place!
The current property manager, Vivian, is amazing. She provided an amazing customer service. I would definitely recommend this particular public store to family and friend. Thank you Vivian for just being an amazing human being. Your problem solving and customer service skills is second to none.
I was helped by Nikki, who provided exceptional and professional service with garnish of delightful banter. 10 out of 10 stars.
All units need a special kind of lock?
Nice staff but closes way to early at 6pm
Very secure area
This place has EXCEPTIONAL service. I was in a bit of a bind due to my own planning mishaps and Vivian and Carlos were so personable and helpful through the whole process. They went out of their way to make sure I was taken care of and my things were secure. Especially in this time with the pandemic raging and people being a bit less friendly, I was still treated with such kindness and humanity. I cannot thank you both enough!!
This place is great. Service was amazing, Carlos and Jose did everything to make me feel that I was leaving my stuff in a safe and secure place. Carlos was very helpful during the initial process. Ask for him if you go there. I was planning on using the storage temporary while I get settle but I may consider to keep it permanently. The location is good, the facilities are great but is mostly the good service what makes this place good.
Carlos is freaking awesome! His customer service skills go above and beyond. Carlos is very helpful and always has a great smile whenever I come into the store. I see Management potential in him.
I went in today to rent a unit I had reserved online. After looking at the unit I discovered it would not work for what I needed to store. Carlos and Jose went out of their way to help me find a unit that would work. They were both online looking at unit in and out of their district to find just what I needed. Once they found the unit I needed they transferred my reservation to the new facility to hold the unit for me. This is what customer service looks like!
Kool staff, Great location. Not so much rifft rafff like others
Staff was very helpful & patient to address any questions/ concerns. Thanks!
Vivian was very nice and respectful refer everyone to go here
We had a excellent experience with the property manager Vivian. She came personally to help us out when we were in a bind and we got to finish our move in a timely manner. Building felt safe, secure, well lit and clean. We really appreciate it!
Vivian help me pick the right unit for what i had to store thanks again....
Ms.Niki is wonderful and very helpful. She helped make my move in to my storage unit much easier. One of the friendliest people I spoke to from Public Storage.
Recently visited this location and got help from a lady named Niki! She was so sweet and informative and was on her way out. It stayed a extra 30 min to help me with my rental.. really great employee!
Nikki was a great help to my whole family she was very professional and was helpful, she didn't rush the process answered all the questions my family had. I recommend you go see Nikki if you ever need to starage
Nikki is so kind and always goes above and beyond to help.
Vivian was a great help with my storage questions. Gave me great options to decide from the office smells delightful..
Nikki is very helpful.and I love her positive attitude.
Niki was a better help than I ever could have imagined she welcomed me in and treated me like family.
Management Vivian is extremely AMAZING
I was really in need of storing my vehicle and wasn't sure were I could go. MLK Public Storage was close so I contacted them. I worked with Vivian and the other staff who really exceeded my expectations in helping me get set up with a space despite being busy. Vivian was very professional, patient , and pleasant to receive help from and get me through a stressful day. I highly recommend MLK Public Storage. Paul T.
Such nice and helpful staff. Came through fir me in a pinch. Much appreciated!
Absolutely awful people. The heavy set "manager" with glasses is a bully. She claims you cannot have your storage door closed. She's aggressive, mean and a disgusting person who should not work in customer service will be taking my business to a different storage facility
Jose & his team were professional and most efficient. Extremely helpful!
Very helpful with the move, all staff were ki d and friendly 😀
There are definitely better less stinky public storage units around that's all I can say
I will start with saying the front desk personnel are very nice. However, that is where the positive experience ends. DO NOT park your vehicle or trailer at this location. It is not secure. We parked our new enclosed trailer here and within a month or two it was broke into. Not only was the trailer damaged but our possessions were stolen. Given the amount and size of items taken, the people had all the time they needed even though there is advertised security. The only help offered by the site manager is "this is the same as parking at a mall, the damage is on you and your insurance" so maybe save yourself some loot and just park at a mall. Also fun fact to anyone still reading - your auto and home insurance will likely only cover up to $1,000 for outdoor trailer storage.
I very pleased with the customer service I received Vivian was a big help with my unit.
Smells funky inside but overall have confidence with my unit being safe. Closes by 6 and 5 on sin shuck is early to me.
My storage was fine. Now we have rats they will not reduced my rent 😡 or any compensation for the building being infested ! They know there's a problem
Just rented my new storage unit today. Jose and Carlos were both in the office when I arrived, they were warm, welcoming and very professional. Both guys set a great example of superior customer service!!! I absolutely recommend this location.
Carlos was awesome. He helped me pick the best unit for my needs.
To the good.fair.and down right awsome management at PublicStorage....hats off to you.I will always recommend your services to who ever needs storage space due mainly in large part for showing me kindness and fairness when it could of went the other way.Youve made my time with this establishment very much worth my dime and i recommend to all.
There everywhere and sealed from weather
Nay was very helpful and kind
I have not had a storage space in 20 yrs. I was able to secure my space via online at a great deal. When I came today Jose went outside to hand me my cart AND came out to return it for me. Vivian the manager is super friendly and goes out of her way to help. The whole experience here at PS on Martin Luther King Way in South Seattle is top notch. Highly recommend this location
I am reviewing Brooke N. and Carlos T. at the MLK facility. They are incredibly helpful, explaining all the details until I understood, and answered my random questions with patience. They are upbeat and friendly, totally disarming during a challenging time. I wish they were also my mechanics and my coworkers. Thank you!!
Carlos has great customer service made me feel like family and at home best storage plac with knowledgeable people
Convenient to store your belongings and price is reasonable
I wanna say a special thank you to Vivian @ Public Storage.She went above and beyond with providing exemplary customer service.She made my transition really easy and would recommend anyone to visit her for service needs.Thankyou
Jose and Carlos were super helpful and knowledgeable. They were readily available every time I needed help and are not quick to judge. It's great seeing diversity, keep it up. Be the change that you believe in management!
Vivian was amazing, great customer service! Highly recommend
Vivian (Manager) Was great to me finding me a unit that was very accessible for me to get my equipment in and out! I was very happy and satisfied! I will be a costumer for years to come!
I was looking for a storage facility near my work to store office items as we went to a remote office for the foreseeable future. I visited twice, first time to check out a few storage space sizes, and the second to confirm my storage selection and move in. Both times I was helped by Jose, who was super friendly and understanding as I asked to see multiple units to figure out which would be the best fit. Confirming our storage unit and moving in was easy and seamless, would recommend the Public Storage on MLK!
Are the gate access hours the same as office hours?
Carlos and Jose are some of the most best employees and customer service reps I have met very personable and helpful with any issues you have . Best storage and employees to deal with
Got some boxes for this move, Like they say - Make your next move your best move frfr.
Very good customer service. Units are very clean (I had on in the big building on the 4th floor). Niki helped me out with all the questions I had. Thx
When it came time to make the difficult decision to explore a more secure environment for my elderly grandmother who needed more care than me and my family could provide, we needed a solution for her belongings as we prepared to get her home in order for sale, I came here and met with Brooke. Brooke was patient, caring, sensitive to my situation and took care to listen to my needs and discuss appropriate measurements for my grandmothers belongings. The manager, I think her name was Viv/Vivian? along with Brooke were there through the ordeal trying to sort out the huge task I had taken over. They both were professional, and displayed the utmost respect for me during this whole ordeal. I felt second to none! Due for unforeseen circumstances, we did not end up renting from public storage as it was no longer needed, however the sheer service and experience at this location provided to me by the aforementioned ladies was nothing less than superb and I would passionately recommend anyone needing storage solutions in the are to go see Brooke and Vivian for executive treatment. Thank you both very much for all your help and when the time comes for me to need storage space, I will definitely be back to see you two.
I just have to say that Brooke and the team at public storage in martin luther king Jr way s are the best when I go in Brooke and the other team members always are cheerful and helpful, I recommended public storage to anyone I know in need of storage because my experience has been great thus far..
Very nice people who do there best
Brooks help me establishing my space...she is very professional and very friendly. I think she is the best! Thank you....😁
Hate this company in general. Horrible customer service at another location years ago that time hasn't let me forget.
Vivian and the whole team here deserves five times a hundred stars, they are awesome. They work great under pressure and are all super helpful and super nice.
Ryan and Vivian were awesome.
Awesome workers I always rent storage from here if I need it, I definitely recommend anyone who needs storage, the manger Vivian is hella of a manager I’m definitely coming back
I just moved into this storage space and they are already trying to rip me off. They hit me with a late fee of $28.60 on $14.00 while leading me to believe that I can pay on the 1st of the month.This is not the time to take advantage of peoples pockets during COV19 era. While others are trying to be reasonable Public Storage continues to milk it!
Carlos is very professional and has excellent customer service
Vernita was amazing, she turned my initial frown upside down.
The staff here is the best! They have a lot of challenges to overcome but never miss a beat with how well they treat their customers. Ryan was so sweet and friendly. Carlos was very helpful, too!
Vee was great! Awesome customer service.
Prices sick at this place...robbery
They make sure the building is secure
Ryan had great service and was very helpful
Fast & friendly services, staff, And great secure location!
This place is impressive. I made a reservation online in the morning, to move in the same day. I showed up that same morning, and was greeted with a smile. When I arrived, there was only one employee available, and she was managing the whole place like an orchestrator. She got rid of the line super fast, as she helped the people that needed carts, as the few of us that had reservations were going to take longer.... I still can't believe that she was new. Anyway, we then proceeded to go look at the unit that I was interested in, and she began the process for it, getting keys, etc. The tour was fast, and she answered all of my questions without ever saying "I don't know". When we got back, the place was busy again, as new customers had arrived. But it was no biggie as this team (total of 3 from who I saw, they probably had like 50 more scattered. Lol ) handled the rush like it was a walk in the park. Highly recommend this place - great service!
I had my belongings in a storage unit at this facility for nearly 10 years. I never had any issues with the unit for the duration of my time there. I recently moved out of my storage and the staff was just as kind as when I arrived. I had to have my lock cut off and the manager did that for me with ease and free of charge! If you ever need a storage, this is an easy and safe option.
Carlos was awesome, in helping me transfer.
I wanted to let the management of public storage that you're employee Niki has done a fantastic job in assisting me with renting a unit. Her professionalism is remarkable
Had my storage unit here broken into. Thief cut my lock and stole the most valuable items from my unit and placed another lock on mine to not draw attention of a break in. When I visited my unit and was shocked. Don't expect your stuff to be safe at this place. And right after I posted, a guy called to try and make me change my star rating. Means the stars you see are fake.
I was helped by a woman (manager) who was very condescending and not pleasant at the counter in regards to my situation! My lock was removed and replaced without my knowledge. I do live out of state and so this was an inconvenience. Therefore, I have to purchase a new lock! I have dealt with a nice guy in the past who seems like a manager also, but night and day difference when it comes time to customer service. She seems like she has something to prove more so than to just help the customer. The guy also helping (however, new to that location) was more personable and tried to show more compassion, which I appreciated! I will be moving my stuff out ASAP.
this place is one of the worse storage units in Seattle area with the worse district manager Al Allen and No wonder these stores are managed poorly on the sites and even their web site log in issues to pay for unit fees which you end up paying late fee if you try to pay on due date. after storing two years of business equipments that ended up with rain water from ceiling damaging a lots of our parts boxes and equipments for which next door unit was also complaining on water leaks on first day and during 2 weeks of moving during winter and getting dark early the ceiling light was not working (10 by 40 unit size) I had to put a ladder up my self to replace two broken light bulbs and light would not still work and they would not do anything except promises and knowing that with their short hours for renters access only from 8.AM am to 7.00 PM except Sunday are open till 5 and during winter time getting dark sooner while their other stores location open gate access till 9.00 PM causing less inconvenient. if they had a better management in place to take care of their renters and better customers service and repair their units after all we are paying for storage and did not ask anything for free but good condition Storage units may be I would then consider them a good storage facilities.
As far as my experience with public storage goes my best one had to be at this one one on MLK the staff was great but their service was great and I'd like to give a special thanks to Nikki who while I was having difficulties making my payment she helped me thru my options and politely helped as I was on the phone with a bank trying to get my funds released get company even better people
My experience with public storage on MLK was AMAZING. I would like to give a big THANK YOU to NIKI for taking the time to explain all the storage sizes, pricing and showing me and my elderly mother the units that were available to get an idea of the size we may need. Niki was polite, patient and KNOWS her stuff. This lady here deserves a RAISE this world needs people like her. I will most defiantly recommend MLK public storage to my friends and family and have them ask for niki. Thank you niki your the best.
Went in today to see options for a storage. Great service and guidance provided by Katie.
Coquita was wonderful and very helpful— definitely recommend
Excellent customer service experience by Niki, had it not been for her I would have gone somewhere else, than km you Niki.
It's a storage unit. Prices are fair Different unit sizes.
Staff picked a fight with me saying I was standing too close to his truck? It was my first time visiting my unit, i wanted to leave and I had forgot my code to open the gate so I walked over towards ( which I thought was an door to exit)and his truck happened to be parked next to the door. He approached me in a hostile intimidating way accusing me of looking in his truck. Needless to say his attitude was extremely unprofessional and rude. I definitely stopped doing business with public storage I hope management taught him some customer service skills before he chases other customers away.
Great service Kyle was very helpful
Great location! Mice damage!
I think this is the biggest storage room in the state of Washington. It is huge. At least 1,000 units or more. When you have this many storage units then you can drop your prices lower, that's what they did. It's cheap and safe
Jose was fantastic my process was easy and simple.Great customer service 👍
Jose was very friendly and helpful made everything easy to understand.
It was in the middle of Seattle and more than they just want everybody at the
Katie and Kelly made the experience very quick and easy from start to finish!
Reserved a 10’ X 15’ online, I go with a car load full of stuff to off load and they tell me that I can’t get the unit that’s advertised online without getting the rats that come with it. For the same price?! Quality customer service is at an all time low! Sad.
Katie was very helpful and good person for your company keep up the good work
Katie was fantastic! She was very knowledgeable and very friendly. We were able to get everything we needed, including the Damp Check! Katie is definitely a valuable asset to the company and a gift to everyone she helps.
Katie was great. She helped me immediately as I walked in & was very knowledgeable about storage & how to protect my things. She exhibits excellent customer service
Worst place, lost all my furniture and belongs because they have a bad rat infestation.
This is a terrible place to store your stuff I got my unit broke into and the person was actually in the unit when I arrived at 11 in the morning on Sunday the 22nd the storage facility has been propping the exterior doors which have keypads on them open when I let the office know they just didn't seem to care never went to check there was 5 ppl working in the office and they refuse to let other renters know about the break ins creating a unsafe environment for renters
Katie was great. Very helpful and informative
Katy was fantastic to work with. Fast and friendly service!
Brian did a great job because he was very detail oriented with where I should stay. He also advised me of some spots to stay away from due to infestation which I really appreciated. I also appreciated him recommending some products to help from avoid mold on clothes. Great salesperson and great person.
Have place to storage your stuff
Brian was a very kind & friendly. God bless him & all employees at this location.
Brian is really really good.
Brian was very helpful with picking out certain units that fits our need. He showed us the unit that we picked and gave us good tips on how to store things. Would recommend this place!
Brian nice job
Great prices when you need you find a quick place to store items.
Facilities are about 3 stars. Important: No trash cans. No easily accessible restrooms. Carts are very limited and usually run out. Public storage is in general bad.
Charlotte was amazing and helpful!
Charlotte was very helpful, knowledgeable and polite
Kyle was really helpful and cool. He also patiently helped me choose the right options for my plan. It was a fantastic experience.
Did a walk in inquiry today to find out more information about public storage and katie over exceeded my expectations. She explained everything very thoroughly too both me and my boyfriend and provided us with great customer service, Thank you Katie for making my first time experience at Public storage a good one !
Brian was excellent! Very helpful, patient and informative! Highly recommended!
Very pleasant...very informative.. beautiful handwriting
Brian was very helpful setting up a new unit to meet my needs today!
Nigel did a great job assisting me at this location. Thank you!
Justin was very knowledgeable, helpful, and helped me find the space I needed.
Kaite was very friendly with an excellent singing voice
Katie was very friendly, Professional and patient! Thanks Katie!
Kyle was the best!
Great customer service!! Nikki and Brian the mangers, they will work tout.
Kyle was very helpful in finding me the right space.
Open 7 days a week (but no 24 hr access) Very helpful.staff. One of the associates, Tina, went out of of her way to assist me in picking up personal items from a trailer I have parked there. She was outstanding and a compliment to the management there.
look 4 I'd purse and yun's#
Kyle was very helpful and had great customer service!
Katie was very fast. Extremely helpful. Walked me through the process and very pleasant to talk with
Justin is great, thanks for the help
Katie was very great!
Justin was extremely helpful and would not let us leave without being thoroughly satisfied.
Great place with great amenities
Kyle did good
Brian did a very nice job. Very personable and wanted to ensure that I was happy with the space.
Katie made the new storage rental a stress free process! Even when I had a change in which unit Nikki went back to the old unit to help switch things out. They really know their stuff and at a great price!
Justin was a great help, very informative. Hit it on the button.
About 2 months ago my wife and I went camping at Seal Rock, it was a great thing we didn't expect it to be so wonderful. the place is amazing that day there was a lot of rain but still we decided to go we arrived and everything quiet very clean very cozy there were too many people in the camp, they are one of the most wonderful things we have lived we hope to return again and Living the same Adventure was unforgettable. If you have not done it, I recommend you do it, believe me that it will be something unforgettable for you for your family, friends or with whom you want to go, enjoy it.
Awesome experience so far!! Thnx Brian for making our moving needs goes smoothly!!
Brian was truly helpful and professional getting me signed in and settled at Public Storage. The whole process and service just a joy. No hassles, no hold-ups. Great introductory offer. I'll be back to support this business. Highly recommend.
Houston Great ! Nice manager and receptionist !
Very friendly and efficient BRIAN
Justin is great! Very helpful.
Kyle was great, move in special was good, month to month is fantastic.
Niki provided excellent service. When was polite and extremely knowledgeable of the services offered. She made it a pleasure to continue business with public storage.
Great friendly service, great people.
Great service. Kyle was super informative.
Charlotte was excellent. Thorough and to the point. Appreciate it, Charlotte!
Charlotte was very knowledgeable and easy to work with!
Brian did great! Really helped me out and explained everything clearly!
Kyle and Brian were great and explained everything in detail
Kyle and Charlotte are awesome. Great customer service and fantastic sunglasses!
Brian and jaunea both where very instrumental in my selecting a storage unit ***
Brian's customer service is awesome! He made my move ib very easy. Thank you.
Attempted to rent a unit here and the sales person tried to up charge me on their insurance even though I have “off-site storage” included in my personal renters insurance policy to prevent me being ripped off from people like this. Even though I said I had that included in my own renters inside sales person still included it in my bill and demanded to have a written declaration of my renters insurance policy faxed them. Talking to a representative from my insurance company would not meet their needs and they demanded a fax. They lost a tenant so they could up charge me a few bucks on the insurance that I don’t need.
Justin was very personal with help us understanding and answered very well and clear on each and every question we've asked
Kyle is an amazing employee. Helpful, knowledgeable and fast. Give that guy some kudos.
Brian was very helpful and patient with my idiosyncrasies. Great support!
Charlotte RULES. Very patient and professional.
Justin made the rental process easy and error free!
Charlotte was very nice and attentive and friendly
Charlotte wad the best. Got me in & out in no time & i made it to my 2nd job on time
Brian and Justin were great in helping us with storage options today. Thank you.
Brian was very helpful & got us a great deal. Thankful for the assistance.
Kyle was a great. Gave us a lot of info and gave us 👍🏼 Service.
Kyle was very friendly and helpful person and funny too thank you for your help he made it easy
Katie was awesome. The best!
Kyle was very helpful and friendly and answered all of my questions. Good service!
She was a very nice person. Very helpful
Katie was such a big help. Super informative, detailed, and honest. Her attitude was excellent like she loved her job. I had a great experience and would love to work with her again. I would recommend whoever comes in to ASK FOR KATIE!!!
Niki provided excellent customer service and made getting my unit easy and stress free.
I met my princess Zelda and I wanted to save her but she was already good (and very pretty too). I hid my tools and weapons away in my unit for safe keeping, along with my completed Triforce (as long as Ganon cannot find it). A good time and place to store rupees and treasures. Thank you princess Zelda (Katie) <3
Brian was a great help today. Even thoigh he got off the phone with a tough client he still did his job. My family and I walked away satisfied today. Thank you brian
Charlotte she do good work
great service charlotte did wonderful
Brian was super nice and helped me a lot as my first time using public storage. He showed us around and answered any questions that I had.
Charlotte was very helpful, professional and attentive to my needs. She also brought up some very good points that I had not considered. 10/10 would recommend!
Charlotte did a very good job with everything .
Justin good job
Kyle was great! Very helpful & charismatic. He even got us the bigger size unit with a great price. He’s very patient and very friendly.
Great service by Katie
Brian was awesome helping me find the right storage unit....
Kyle was great everything was quick and easy.
Brian was awesome, even though Kyle got the door stuck this morning, be kind to your roll up door!
Raised rate more than 20% after only six months.
Excellent customer service.
Brian was amazing at explaining my choices and showing me spaces. Very great customer service! Also, secure lock is included in the price of rent, no need to look for special or expensive locks, they have this covered as part of the overall security of the facility.
Brian made it easy. He engaged with me immediately and was thorough with the process.
Brian was very helpful and friendly!
Thank you so much to LeeLee. She was really helpful with making sure I get exactly what I need. Great customer service.
Well it’s too early for a review I’ll see after I move everything in then I’ll see what the dilly is. But Katie was nice and pleasant she greeted me well when I came in and explained the rental very well.
Heather and Brian did great and helped me secure the unit of my dreams!
Closes at 7pm☹
Kyle was great! Very helpful & charismatic. He even got us a same size unit with a bigger door. Good luck with your pizza!
If I were only rating the person who helped me, Niki, this storage location would have 10 STARS!!!! She was efficient, professional, attentive—she was perfect. If you could clone Niki, your business would increase dramatically. I was looking at storing my stuff for a couple years, so I was picky about unit location, ease of access, humidity levels, etc. She showed me three units, and the last one was just what I neeeded. However, and this is a big one: Public Storage: you can have amazing employees like Niki (and the rest of the office staff, who were super friendly to me also), but they can’t do their best if they are not supported by good corporate policies. I went home, read some reviews, and realized I hadn’t asked how often the rent was raised. I called corporate and was told it is twice a year. How much? They wouldn’t say. A friend told me hers has doubled over three years. Ok, there is a promotional rate to begin with, but still....double???? Hours: closes at 7 pm~! In Seattle, that forces you into rush hour after work. No thanks. Two smaller but still important points: motion-sensitive lights didn’t work in front of my unit, so it was a flashlight or working in the semi-dark. Trollies have to be checked out of the front office. I backed out of my agreement, and found a place that has great access, lighting, trollies waiting for you.... but they don’t have NiKi :(. Maureen
LeeLee and Brian made the process of signing up and getting keys fun!
Diera did an awesome job getting me set up
Justin was great help.
Good representative justin..ood job.
Dierra and Brian were so helpful and understanding. Me and my best friends had to leave an abusive situation ASAP and they really did so much to help us work it out and were very compassionate. They helped us get a good deal and we had a great experience. None of us had ever rented a storage unit before and the whole process was very easy and got all my questions answered with expertise. Very much would recommend this place they’re so kind
Dierra and Brian were exceptionally helpful and compassionate.
LEELEE WAS ON HER TOP GAME AND CONSIDERING, SHE IS IN TRAINING,AT THE TIME I CAME IN..... I AM VERY SATISFIED WITH HER CUSTOMER SERVICE
Kyle was super helpful and efficient! Had a great golf cart ride!
They are high in monthly payments. Make sure to understand it's regulations such as like for Late payments policies. My incident was of having one clerk who says one thing. The time of making payment. There was another clerk tells me something different. So, Hanging on to the first worded statement that I was only aware of. I ended up loosing everything that was fairly over $10,000 worth of my personal values. Overall of not caring about what was material and would LOVE to pay anything to have it back in my care. It's my great grandmother's and grandmother's Heirloom that was given to me personally 💧 and also my baby pictures. Thats all I would want back. #MEMORIES 👣 💧💧
Katie doing a very great good job by helping us very fast and quick for my need and friendly today 👍🏽 Thank you very much
Excellent customer service. Brain was very helpful, knowledgeable and a gentleman. Katie was also great.
Katie was amazing, she and the crew Brian, Lee Lee, Dierra made a seemingly terrible day feel a whole lot better! My stuff will be safe!
Justin was awesome! Really informative and very helpful made my experience easy! I appreciate you!
I have used this storage facility for about 8 years and have no complaints. Kyle and the other staff at this location have always been helpful and friendly. Good and efficient service, and the facility is kept clean and tidy.
Kyle gave us excellent service.
We worked with Justin and he was great. Super communicative and friendly. Got us the best deal and we were in and out very quickly. Really appreciated!
Katie was awesome as she took the time to figure out my needs and put me in the correct size storage. Thanks Katie!!!
Deliana was awesome! Very helpful
Very happy with my experience. The process was fast and efficient. I was lucky to be set up by Deilana- professional, courteous, efficient, and flexible in helping me find the right unit. Thank you
Brian was very helpful and informative!
Please give A Pay raise to Kyle.
Great customer service, thanks Kyle!
Charlotte did a great job of showing us around and getting us squared away🙂
Katie at the front desk was very helpful getting us our new unit!
Steven was so funny, informative and quick! The lot is large and clean and safe.
Easy process. Steven was extremely professional and helpful. Steven very clearly explained to me all the options that I had. He also explained me what I need to do to keep our unit protected and explain the insurance policy. He was very thorough with explaining everything that came along with renting the unit. I would highly recommend this public storage location.
Rats and poor facilities. Been renting here for about 3 years and it just keeps getting worse. They took away the bathrooms in the storage buildings. The elevators are always a bad experience. And now there are rats in the climate controlled indoor storage. I notified management months ago about the rats and nothing has improved; the rat problem is slowly getting worse. All the while they keep upping the rates for poorer and poorer facilities. Don’t rent here unless you want your belongings covered in rat feces.
It's a great place when you need to store your stuff
Justin was great! Got is in and out and was very knowledgeable about Public Storage!
Justin was awesome with his service today. Will send my friends his way
Brian has excellent customer service. He provided me with all of my storage needs.
Niki is very professional and fun at the same time. Exceptionally personable and efficient, this transaction was very straight forward and transparent. I'll definitely recommend this location to my family and friends.
Justin was very helpful and nice.
Love this place!
Charlotte was helpful
Katie Katie gave me excellent service really appreciated talking to her lovely smile outside
Brian did a wonderfully l job of setting me up with a perfect storage and is an awesome guy to be around. Thank you.
Justin was very knowledgeable and awesome!!
Steven was great help. He helped me find the storage space that I needed at the last minute. Thank you Steven. I recommend him for sure.
Wonderful Customer service- Charlotte
Charlotte was helping me today and did an AMAZING job today. I got all the help I needed and more. Great attitude
Brian assisted me with renting a storage unit. His customer service was excellent.
Justin was great! Super helpful with a last minute storage emergency. Thank you!
Katie was amazing and very helpful. Awesome service
Justin was amazing—plus golf cart cruise on complex!
Justin was amazing! Who knew this could be so much fun!
Brian , the manager of this location was awesome! Gave me a grand tour of the facilities on a gulf cart which allowed me to make an educated decision on which unit to rent. Also got a great deal with current promotions. Thanks Brian.
Brian was very helpful and got me everything I need.
Great service with Kyle
Kyle was excellent thanks a lot!!
Kyle did an awesome job helping us get our storage space set up. He went above and beyond to help us. He was professional, helpful and personable. Thanks again Kyle for your quality service! It was appreciated!
Steven & Kyle were AWESOME!!!! They were EXTREMELY helpful even down to last minute of closing!!!!!
My experience with the public storage was absolutely outstanding the service that I was giving by Kyle and Steven was incredible they went the extra mile! They helped me with everything that I needed. I was a customer for four years and I have nothing but good things to say about the public storage thanks again Steve and kyle
Katie was awesome!! She helped me pick the perfect unit. Made me aware of current promotions and clarified all of my billing questions!!
Brain is so awesome with great customer service and speedy getting you in and out Thank you Brain!
Niki, Brian, Steven, Katie are awesome and were incredibly helpful and professional
Charlotte was very helpful as well as easy to talk to.
Niki provided great customer service! Thanks!
Hands-down, the best customer service I’ve had in a very long time! They were all pleasant, answered all questions thoroughly and made the experience quick and easy. I’m so happy I came to this location! Highly recommend!
Kyle was very helpful
Felix was a big help today, fast and efficient, thanks for helping us out.
Steven is awesome and super helpful and really great at making sure everything goes smoothly when I'm moving in a crisis!
Steven is the man. Super helpful and a great personality.
Steven V was awesome and recommend him again
Katie was very helpful and speedy at signing us up for a our unit. Great customer service!
Brian was an excellent source of information and patience. THX
Steven was very friendly and helpful, what a professional guy!
Brian gave great customer service
Felix helped us out and was very patient with us. We had a lot of questions since it was our first time renting out the space. It you have questions. Make sure to have them answered
Brian found me a great unit!
JUSTIN and STEVEN!!!! Had two great experiences first day was Justin and second day for a follow up with Steven... first time ever coming into a storage facility me and my husband had quite a few questions... They were patient, understanding, and very friendly... Enjoyed the experience Definitely considering using Public Storage Kudos!!!!
Brian did an excellent good job!
Thanks for the great service!! Brain
Totally sooth today getting set up with a new storage space. Thanks Brian!!
Pretty neat experience, they close at 7 though so just be clear by then
Katie is very nice, the service is good. Price is affordable also!!!n
Brian was great didn't like riding on cart he slowed down for me and Got me into a bigger unit . I'm a happy camper!!
Great service, very helpful, good value. Thanks Brian!
My experience with Flix in opening a new unit at was was excellent! He was very professional and helpful, and delivered excellent customer service.
Brian did a great job!
Fast & easy!
Just rented a new unit. Brian at the rental center was extremely helpful. Showed us around, answered our questions honestly, and made the set up super easy. Would recommend!
Brian is fast.. awesome.. polite and very helpful. And katie was terrific
Katie has provided a very friendly welcome and a perfectly solid service and information. Kudos to her! Hope you get more big boxes and bucks!
Great, nice people. Justin is awesome
Brian gave me excellent service. Very happy with my new storage space!
Great service, happy with the service, We were helped by Charlotte, one of the customer service persons and our experience was very good.
Helpful staff. Clean facilities.
Steven was very helpful and showed me all the options and guided me through the process while explaining all options available. Thanks
Steven is Absolutely hilarious very informative, caring and thorough with the merchandise delivering a fun atmosphere and drives the go car like a race car drive
BRIAN WAS ACTUALLY AWESOME
Justin, friendly, knowledgeable, extremely helpful!!!
Brian did a great job showing me around the property! He was very friendly and informative.
Katie was very nice offered exactly what I wanted and Steven help me with locking up my property.
Brian helped out a lot made my experience very pleasant
Fast, efficient, good value. Brian was superb when I opened my account. Easy access. Use your GPS to find best route.
I vacated my storage unit at Public Storage on Martin Luther King Way in Seattle today, June 3, 2019 after approximately six months. I was very disappointed to learn from the office there that Public Storage would not refund a single dollar of the June rent on the unit even thought it was left completely clean and in good order on the 3rd day of the month. This may be part of the fine print of the Public Storage rental agreement which makes it legal, but it is very unfriendly and basically unfair to its customers. I cannot recommend this company. They lure you in with a low initial rate and then jack up the rent once you have your goods stored.
How in the Hell is this thee LARGEST uhaul in the world but with RATS
Kyle and Steven helped me out showing me various units for me to transfer to thank you They are wonderful
Brian has done a fantastic job. We are happy having him to show us the unit and make a decision. Thanks
Charlotte was amazing!!!!
CHARLOTTE WAS Awesome, great customer service Answer all questions I had Happy to rent from this company Thank you
Charlotte is helpful
Brian, Stevesquatch, K-Dogg, Charmander, “It’s Brittany B!$@%”, The Ricker, Niki and Kierstin were amazing and so helpful!
This facility needs to be shut down and then burned to the ground there is a infestation of rats that has taken over this place I personally lost approx 600 dollars of computer equipment from rats and I had it insured well they capped that to 250 00 please not beware of this horrendous place
Brian, was awesome and one of the best looking managers I’ve worked with
Charlotte was great!
Brain was very helpful in helping me with a storage unit.
I received great help from niki.. i recommend her to anyone!!!
Kyle did a great job getting me settled in
Niki was super helpful and went above and beyond to get me settled in my unit. She even so far as to proactively switch my unit when she noticed a sharp edge on the bracket of the unit. Great service and friendly.
Niki did an amazing job! Very quick, thorough, and painless!
Saw the Brian the manager out in front of my storage unit cleaning up the weeds. Thank mans, appreciate you taking care of the property.
Great service! Niki was knowledgeable, professional, and personable. Within less than 30 minutes she showed us two options, reviewed all the requirements and had us ready to store our belongings. I was really pleased and felt confident that we made the right decision to use Public Storage.
Great move in experience with Felix!
Update—we are back for another larger unit, and like our previous experience, more great service—this time by Katie who was courteous, efficient, and informative and by Niki who was helpful in putting our lock on our new unit while Katie checked us out. This is a wonderful facility with great folks working here! We have been with this facility for over 3 years and everyone we have dealt with in that time has been excellent in terms of courtesy, knowledge of the facility, and helpfulness. This last weekend, we needed to increase the size of our unit, and Kim S and Erin made the experience easy and enjoyable. We also used Public Storage in NJ and had great service there, which is why we chose to stick with Public Storage when we moved, and the folks at 10020 MLK Seattle have lived up to our expectations--they're terrific!
Steven was Very helpful, i definitely recommend!
Drive up makes the difference.
Brian is the man!! A+ 5/5. Will rent again.
Brian has been absolutely awesome, as I have been put through the ringer in an unnecessarily messy divorce. This has resulted in me falling behind on my rent payments for my storage space. Brian has been beyond willing to work through this situation with me — which has reduced my stress immensely. I have also been assisted (very kindly) by Katie and Steven. I am MOST APPRECIATIVE. ALL THE BEST!! Steven
Two new reviews: 1) Kudos to Kyle and Rick for their great teamwork and quick, friendly help in getting me another unit. I was in and out of the office in no time and to me, that's a good time. 2) A few days earlier I made a visit to the office to pay the upcoming monthly rent and had another great experience, thanks this time to Steven. He was quick and friendly and when I asked for his name to put in a good word for him in this review and he told me, I asked which way it was spelled (Steven or Stephen) and he flashed the "V" sign and said it was "V as in victory." You gotta give that a big thumbs up! OK, back to my earlier reviews: Quick kudos for Katie! Just got a bank statement that had no mention of a check that I wrote for Public Storage two weeks ago. I tried calling someone at the bank, with no luck. So I called Public Storage, Katie answered and cheerfully checked on the check for me and it had been processed by the bank. So I'm in good standing, but wouldn't have known it from dealing with the bank. Another reason why I like Public Storage. The customer service is excellent. (What follows are earlier reviews.) From a friendly "How can I help you?" to "Perfect, perfect, perfect" while taking care of me and my three transactions, Brian put on a textbook show of efficient customer service in my latest visit to the Public Storage office on MLK Way South in Seattle. Here are my previous reviews: Big kudos to Public Storage employees Pascale, Felix, Kyle, Katie, Brian, Rick, Charlotte, Niki and Alex for making my rental experiences efficient, easy and fun. Their service has been top-notch. They are excellent at customer service and also keep the rental units and buildings in excellent shape. And when I needed to check out one of those four-wheel pushcarts the other day, I didn't even have to go into the office. They saw me coming and going and knew what I needed. And yeah, they may appear a bit pushy trying to sell stuff in the store, but nothing wrong with that. It's easy to just say no. And they do have a lot of good stuff that many of us might not notice if they didn't mention it.
Awful place for storage. Bums, tents, drug addicts, people living under bridges are everywhere. Hours of operation are terrible. Would not reccomend at all.
I rented a unit for 3 months and was more than happy with the service. Brian and his team were fantastic!
Steven provides excellent customer service. Very thorough and much appreciated.
Brian and Steven were a great help. They always greet me with a smile come through!
Katie was great! Very pleasant and helpful!
Kyle excellent customer service at PS storage. Very fast and friendly and helpful. Thank you.
Very helpful, Brian rocks. Felix too!!
Clean grounds and for the most part friendly staff. Can get a little inpatient when.u run late on your unit rent every month bc you forget. But I pay the late fee so I don’t feel like I should deal with the attitude so much (just saying) Other then that they actually went out of their way when we first began renting by staying after closing (which they really do not do ) to get us in because we needed it that day! Just communicate with these guys and they are very helpful! A little speedy but nice,clean, and dry units. Close everyday @ 7 pm no exceptions and trust me they want to be leaving at 7:01 so you best be popping in that code in an exit manner! LoL First storage I’ve ever had and happy to say I give it an all around A- for service,price and look! Keep up the good work guys!
Brian service was very prompt and swift. He took very good care of my needs and got me straight with my other unit also. He Mos def needs to be the boss of all bosses.
Vivian and her co workers were a great help when I came in to store my boat. I could not have asked for any better customer service then they gave. Definitely need a raise. I have had storages before, and they were ok, Vivian made me feel like my experience with public storage will be a great and lasting one... Thank you, well done...
Katie was absolutely amazing and helpful. We had to set up a new unit and she made it seamless. Thank you!
Brian was very helpful, friendly, and understanding of my situation.
Brian, the employee who assisted me, was very friendly. He explained everything in complete detail and was still able to get me checked into my storage unit quickly. Overall best public storage experience I've ever had!
This place was excellent! Very professional and helpful. One of the employees was mopping and singing while I was touring the place. Due to his airpods, he didn't notice anyone was around and it was iconic. Easily the highlight of my day. Thank you singing Kyle!
Nicki was excellent. Really professional
Kyle and rick helped me select the best space thank you
Kyle, was awesome and he was a big help with the storage
Kyle was great! Super fast and efficient. Thanks
Kyle & Niki were very helpful & fast to make sure we had what we needed!
Brian hooked it up!! Best worker ever! Katie stole all the pens tho! Still great tho
Steven is super awesome and hilarious! Excellent customer service. He's a delightful and a ray of sunshine.
Brian and Alex were so helpful. They problem solved my situation for me and provided excellent service. Thank you so much!
Rick was posted helpful
I had a storage unit included with my uhaul truck rental; I couldn't even fit my king mattress in it... Then I went to this PS location; Kyle was extremely helpful and answered thoroughly all the questions I had and showed me multiple storage units till I found the one that suits my needs. I received a great service at this location. I highly recommend it.
Brian, find my keys! Thank you very much. Thank you niki!😜
Ask for Niki. Great customer service and every question was answered. No complaints.
Steven has excellent customer service he was so much help to me
So excited to be working with Brian and this Public Storage location. They've been over the top helpful. Thanks so much for taking care of our balls this season, they're in good hands!! Go Sounders :)
Brian was very helpful and efficient.
Kyle did a great customer service tanks
Brian is very helpful. And very precise. He explained things very well. And very friendly. Steve is also very friendly, helpful, and answered all the questions i have in regards to the property. This public storage is highly recommended.
Kyle was awesome very nice great customer service!!! 🤙🏾
Kyle was awesome, he went through everything clearly and answered all my questions.
very tidy and well-run facility, and we got excellent customer service from the clerk (Vivian) who did our intake
Kyle was attentive and informative in finding the perfect fit for me -- even accomodating my instrument and record collection with climate control!
Great customer service. Quick service! Niki was amazing!
Nicki was so nice I was in and out !
Steven is Very handsome and Super friendly. Thank you for helping us!!
A worker here at Niki was very kind and made the service quick and easy! Come through if you need quick storage.
We moved to Seattle and needed a large storage unit for our POD items. Kyle and Kaite were extremely friendly and helpful. Kyle showed us available units and we selected the one that suited us best. They were very accommodating about having a POD delivered and left over night so that we had adequate time to transfer the items to the storage unit. It was a real pleasure dealing with the folks at the Public Storage facility. It certainly is a good beginning to what may be a longer term business relationship. I would highly recommend this storage facility.
Justin was great in assisting us in renting a unit. He was knowledgeable and displayed excellent customer service qualities. Would recommend
Brian was so helpful during my move in process! I was in and out after work with everything u needed including things to store my items carefully! Def recommended!!!
Kyle is awesome!
Katie gets 5 stars! Very helpful, informative and patient!!!!
Vivian and Niki where great helping us with all the storage issues and answering our questions. Great customer service.
Awesome service from Vivian with assistance from Brian. Very friendly.
Niki was awesome! Thanks for the great customer service.
Kyle was awesome. Very knowledgeable and helpful!
Steven is very helpful and awesome in all he does!
Steven’s customer service was exceptional. He was friendly and informative. Thank you for a no-hassle rental experience.
Love the service when i lost my storage they set aside all my pictures
Came in to this location with only about 45mins left before closing and had to unload a FULL Uhaul truck AND register to get a unit. Thank God Brian and the staff went above and beyond to expedite everything and make sure I had a few extra minutes to finish unpacking. If that's not excellent customer service then I don't know what is! Thank you Brian for your consideration and understanding!
Great customer service today truly appreciated Brian and Vivian helping me settle on which unit I needed the best public storage in Seattle Washington.
Laity was excellent and very helpful to a wayward man in need.cheers to her!
Katie was nice and helpful and easy to understand
Brian has been a pleasure to do business with. His customer service is outstanding. Thank you for the help!
Nikki was great and very perfection
Kyle was very wonderful in helping me, showing and explaining. Very good customer service.
Kyle & Steven did a great job with helping me out!!! Thanks
Katie was a great help
Niki gave excellent customer service
Niki was awesome. She made my selection fast, easy. Very thorough in her explanations during the walk through.
Making a reservation here is like cutting a piece is cake. Got the $1 special and Felix did a great job in showing me the location of my locker and explaining everything. We need more Felix’s in the world. ¡Gracias!
My husband and I moved out of our unit a few days ago, and I really wanted to leave a review because of the amazing service we received here. Brian helped me out with the initial rental and was incredibly helpful, as was the entire staff during the whole time we were here, especially the friendly customer service from Katie, Nikki, Rick and Kyle. If we ever move back to Seattle we will be back here!!
Great customer service Kyle!! I really appreciate it. I'll definitely request others to this place.
the space was great!!! I stored for a few months and Brian was awesome!
Kyle was amazing - friendly, informative and helpful.
Brian was awesome and helpful. Nice and communicative. Great deals here as well.
Kyle did an amazing job! Very good customer service and extremely helpful!
Kyle was super helpful and has a great attitude!!
Kyle was awesome. Speedy service, got signed up and all set really quick. 😀
Brian was excellent of helping us. Very informative and always happy
Pascale was super helpful! Thanks!
It's ok, basic storage facility, kind of cold inside so be careful what you store. Also getting pretty pricey
Brian helped with every step of the process and had exceptional customer service skills.👍
Katie is a very pleasant and knowledgeable person. Very friendly and helpful!! Thank you
I had a great experience getting my storage area. BRIAN made it real simply and easy. He had me out of there in a flash but made sure I understood everything from payments and late fees to the pros and cons of my storage area! I Would recommend Public Storage. And Brian! Thanks guys!
Kyle was fantastic to work with! He was very informative and made renting one of their units a breeze. Come and see these guys their great!!!!
Kyle did a fantastic job today. Excellent service!
This is a great fantastic Place great service great teamwork great leadership and Bryan and Katie was awesome with the deals I recommend 100%
Kyle’s the greatest of all time. Definitely take the time to have him show you the storage unit on his awesome ride on the cart
Kyle gave great customer service and was very knowledgeable.
Niki is polite and respectful but a very loud breakroom, helpful with unit.
I stopped by this location to ask a few questions. Justin greeted me and was very helpful throughout the entire process. He took the initiative to explain the type of storage containers, asked detailed questions about my furniture/items, advised me on the sizing options and even took me to see the various units. I highly recommend this location for your storage needs!
Kyle at Public storage provided an excellent customer serivce experience. He was polite, professional, and knowledgeable. I was able to set up a storage unit rental in less than hour. I was very pleased with the process.
Kyle was very friendly and answered aply questions. Great experience all around. If you come if definitely ask for Kyle.
Brian was an excellent service man!
Brian was friendly And we were in a hurry and as such he was very efficient and professional
Bryan was very friendly and informative. Awesome customer service
Brian was quick and great to get the storage unit. Thank you !!
Lynne give me the best customer service she help me with all the paperwork... thank you
Brian good job thanks
Brian grate service
Kyle provided good customer service highly recommend
Kyle he is help full strongly recommended
hOW MUCH IS A 20x 30 UNIT
Alex is great! Thank you
Brian was excellent and super helpful.
Brian is the manager and is very proficient. He used to be a radio Dj and he’ll tell you everything you need to know and get you sorted in no time.
Great service from Brain. He is the best on these public storage things. Thank you Brain.
Sandra did a excellent job.Super satisfied with her customer service
Brian was fast and professional and easy to work with.
Found the staff to be personable and very helpful. Shout out to Cheyenne for taking such good care of getting my unit set up and the GM (Brian) for making everything work out.
Kyle helped me today he did a great job
I pay $178 a month to have all my belongings covered in rat poop every time I go in there. Absolutely disgusting... but if the rats don’t ruin any of my belongings, just poop, it isn’t covered by the insurance. So what can you do? Other than that the customer service has always been nice and welcoming. Next time I’ll bring gloves.
Sandra happy with good customer service.
Very helpful staff and big space with many storage options. Thanks to Sandra for very professional help.
Kyle was very nice and informative. I'd definitely recommend storing here. Thanks Kyle keep up the great work!!!
Kyle was friendly and made the rental process easy. Great service!
Excellent, streamlined service. Brian was helpful, humorous and courteous despite the fact that they were having a very busy day. Storage units are basic and functional-easy to access.
Brian the manager gave me excellent service! I really appreciate that!
Thanks Brian for the great service. It’s was quick and easy
Brian is awesome. Thorough quick and efficient.
I just want to thank Sandra and Katie for a friendly customer services. They made renting a storage unit very easy and fast.
What are 5he hours for Christmas?
Sandra and brain gave me the best customer service ive received in years...
Brian was helpful in showing the unit and explaining everything thoroughly.
Brian Is awesome
Brian & Sandra were awesome! Super friendly and informative customer service.
Alex was patient, thorough, and professional. I would recommend his services.
I went in to quickly see my unit, and get everything taken care of. Brian was awesome, super helpful and answered all of my questions perfectly. They are a great staff and great customer service!!
Kyrl excelled in his service
Kyle is friendly competent and was able to give clear instructions and guidelines. We are glad we came here!
Close to my home but getting to the place is a bit weird due to the lightrail being in the way. Not sure if I can u-turn if going south towards I-5. At least I can store my excess stuff
Brian & Katie are very helpful with all the informations & details about every questions we had. We recommend the use of the facility.
Great experience. Brian was very helpful
Google for additional information office hours and gate hours
Brian and Robyn were super helpful in finding a storage unit for our trip!
Katie, Brian, and Kyle were great! Love the temperature- controlled environment. Very clean. Great place. Friendly professional and helpful employees! If I ever need another storage unit, will definitely consider this facility.
This place is huge good security
Felt great customer service from employee Brian coming in helped me with bags And making the transition speedy and
Great customer service!
I rent January 4st 2018, and I return may 1st ,why they charge me 75$ for may?, (they need change policy, terms,) they said I later,what I later,I deposited 3 months before,and 75$ for April,
Brittany was great 5 star
Brian was very thorough and friendly. Check-in was easy and I appreciated the tour.
Perfect professional treatment! Katie and Jocelyn did a excellent job! Keep up the great work!
Kyle was very helpful Thank you
Brian was super helpful!
Our visit went great! Easy and fast, communicated well. Thank you Kyle!
Ok pricing. Just wish they prorate during the month.... No matter when you leave. You still pay for the month
I want to share my experience with public storage. I had to put some valuable items in storage and come to find out that some of my things were missing like my son's dirt bike that I paid over $700 for. I contacted the manager of the storage unit to let them know and they didn't have an answer as to what happen. I contacted the District Manager Al Allen and he made it sound like things happen if you have insurance to file a claim. I filed a claim and contacted the police and filed a police report. I asked about video footage and no one really had a answer about that other than they said people have ways of breaking in picking the locks without even noticing. I am so hurt and disappointed with this storage unit and I will never ever rent from public storage again and if I was you I would not rent from them either. This unit is the worst I've ever seen and they don't give a damn about your stuff. The District Managers are not helpful and they just brush it off like it's nothing. Something happened to my things they just can't walk away and no one seen anything. What about the video footage they claim to have cameras what about that. I will hire an attorney and sue public storage for damages loss because my son is very upset about his bike that he only road only twice and this happen. Again don't ever ever use public storage because they are not worth it and they charge too much and then your merchandise get stolen and the District Manager don't care.
Anthony was top notch but there is no security here whatsoever, pretty much plan on getting your stuff stolen.
Hey! Great service and property. Kyle was happy and thorough. Thanks! Aaah home, sweet home...
Kyle helped me get my storage the same day and it was fast and easy AND for a good rate.
Kyle was tremendously helpful in getting our unit transferred. Great service!
Kyle great customer service
Brian gave great customer service and very friendly!
Kyle handled the rental process very professionally.
Kyle was extremely helpful in getting us our storage unit! I highly recommend this Public Storage Facility. Thank you!
Brian was very helpful and professional, and found me a unit better than I thought I could get for a great price. The whole process was straightforward and all of my questions were answered.
Fast and easy unit setup, Brian was very helpful.
Jocelyn was most helpful and friendly when helping me in choose the right unit for me. She happily showed me around and answered all of my questions. She also offered information pertinant to the timing of my start date. The only reason I didn't give this review 5 stars is because it was not clear on the website just what making a reservation meant. The price you think you're reserving online is not necessarily the price if you choose a different start date from the reservation date.
I work in customer service and was blown away by Katie’s customer service—will definitely keep coming back here for any storage needs.
Despite technical difficulties with a system outage, Brian provided excellent service and was able to get me into my unit quickly.
Kyle was great helping us with our trailer storage 👍
Was hard to get in
Over priced, awful hours and management that is too cheap to fix problems.
Great service Brian hooked me up
The service was top notch