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Public Storage Self-Storage Units at 1334 Alaskan Way, Seattle, WA
Address
1334 Alaskan Way
Seattle,
WA
98101
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Move-In & Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x10'Online only price$ 64/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 64 /mo $ 128Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 65/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 65 /mo $ 130Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 68/mo
Small 5'x10'- climate controlled
- inside unit, swing door
$ 68 /mo $ 136Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 70/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 70 /mo $ 140Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 87/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 87 /mo $ 101Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 91/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 91 /mo $ 106Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 98/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 98 /mo $ 114Best Price Label+ one-time $29 admin fee
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5'x7.5'Online only price$ 100/mo
Small 5'x7.5'- elevator access
- climate controlled
- inside unit, swing door
$ 100 /mo $ 116Best Price Label+ one-time $29 admin fee
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5'x7.5'Online only price$ 109/mo
Small 5'x7.5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 109 /mo $ 127Best Price Label+ one-time $29 admin fee
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7.5'x15'Online only price$ 141/mo
Medium 7.5'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 141 /mo $ 188Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 157/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 157 /mo $ 210Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 196/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 196 /mo $ 280Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 198/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 198 /mo $ 264Best Price Label+ one-time $29 admin fee1 unit left! -
8'x20'Online only price$ 210/mo
Large 8'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 210 /mo $ 300Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 217/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 217 /mo $ 310Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 228/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 228 /mo $ 304Best Price Label+ one-time $29 admin fee
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7.5'x15'Online only price$ 243/mo
Medium 7.5'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 243 /mo $ 324Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Seattle
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Downtown Seattle Storage Units Near Pier 57, Pike Place Market
This downtown Seattle Public Storage is the perfect place for anyone looking for self storage space near Pier 57 and Pike Place Market.
Located at the corner of Alaskan Way and Union Street, right off Highway 99 and a short drive from I-5, this is an all-indoor facility with indoor storage units, including some climate controlled storage units in a wide range of sizes.
Folks working in the congested downtown area can use an individual storage locker to keep a few smaller items easily accessible during the week, while frequent visitors can use a 5x5 storage unit to keep backpacks, walking shoes and other items on hand for strolling the waterfront, heading out to Miner's Landing, visiting the Seattle Aquarium or catching a cruise out of Pier 55.
With space a bit tight even for local companies up and down 1st Avenue near Pike Place Market, a 10x20 storage unit is a great way to keep the workplace organized by storing extra supplies and extra equipment nearby.
Moving out of an apartment or condo in the Belltown or Denny Triangle area and need to pick up some moving boxes, packing tape and bubble wrap? The rental office at this location sells an assortment of packing supplies 7 days a week.
Life in The Emerald City is full of amazing sights and sounds, not to mention a seemingly endless supply of places to explore, especially downtown. While Seattle has so much to offer, extra space at home or in the office isn't always one of them. That's why Public Storage offers Seattle customers cheap storage units and exceptional customer service year after year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 530)
Ken has the Greatest customer service
Manager was super friendly and helpful
They require Lock Smith to cut lock when keys are missing.
Ken, thank you for the customer service! You are the best. We def be back to send packages. Made our day!
Keith has helped us numerous times has been amazing! Always go to him
Ken gave me great customer service walked me through everything. Very grateful. He’s at this location.
Ken was super kind and helpful to me a couple of weeks back, and I didn't want to forget to mention the gratitude I have.
Ken helped me out a lot with my unit. Couldn’t be more satisfied with the help I got.
I have 2 units at this location. The service has been great. The location if you need to be in down town Seattle is Amazing. The Manager has been easy to work with and has helped me to solve lots of my storage needs. I was amazed when I told him I need about 700sqft and he said follow me and showed me the perfect space for my needs. Thanks for all you do and keep up the good work.
Ken has very friendly attitude highly recommended
Super helpful!
Customer service was lovely! Ken went above and beyond to help me out getting me set up in my new unit :) much appreciated, and got a great deal!
Ken was very helpful
Ken was such a sweetheart. He was super helpful, he walked around and found me a cart so I didn't have to make as many trips back and forth. My storage unit was clean and I felt safe coming and going.
Great customer service and professionalism from Ken he was easy to talk to you and had great information thank you
Ken is awesome he has a great attitude super positive always ready to help and overall the best I’ve worked with him plenty of time and he’s the best
Ken thanks for your help clean bathrooms
Ken was super helpful and made the whole process easy from start to finish. The unit was clean, secure, and just what I needed. He answered all my questions without rushing me and even threw in a few good laughs. Definitely recommend this location if you want solid service and peace of mind. Thanks, Ken!
Ken was incredible and always had such great vibe! This storage unit is what it is because of him it is a great storage unit and he goes above and beyond to make everyone feel cared for.
Ken was awesome. Informative, friendly, quick tour and got me signed up super quick. Amazing experience.
Ken is a GREAT guy!!!!
The man who works here was so incredibly helpful. He was kind and helped show me how the units worked and helped when I was having trouble lifting heavy boxes. The storage space is conveniently located and easy to set up.
Ken has good customer service
Great location and super convenient for my storage needs. Ken was super helpful and really looked out for us!! Highly recommend!!
Ken was extremely helpful and I reccomend this spot to everyone !
Ken is very helpful
Thank you Ken for your help. You are a very nice person.
I know everyone receives great service from Ken at this location and I want to say that he really makes this location great! This location is clean and climate controlled. Ken goes above and beyond everyday with a smile on his face to make sure the location and its customers are always well taken care of here! If you need a storage unit, Ken has got your back!
AMAZING EXPERIENCE! Ken was wonderful in walking me through every step of the way. Very thorough and thoughtful of my needs. He made sure I saw the space and approved, gave me ideas on how to store all of my items and got me all set up!
Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Used the add for the 1 month deal, and still got charged the full rate, even though I used them for 2 weeks. If you're gonna use the online deal, make sure to use cash and not care (they auto pull even though they weren't suppose to) I was told my refund was a task, and they'll get to it later (it's been over 2 years)
The 5 stars are for Blair. I would like to thank Blair for the excellent service. He has been very helpful in securing the unit I wanted. In the meantime I have read other reviews. I hope that Public Storage honors what I have been told from customer service that costs would not increase more than 8% in a year. Hopefully that is true. I will rate public storage in general after the first year.
After your first year, my smallest unit went from $109 to $149!
The chatbot is useless. Calling customer service is best; (repeat operator for immediate connection with an operator < true with most automated systems)
Before you call, check prices at other storage facilities. When you speak to customer service, mention you're comparing and considering other options. While they might offer a small discount, they're likely to stick to the higher rate because people we'll just pay more to avoid the hassle of moving.
Knowing what competitors charge gives you leverage, factor in the inevitable increase and the more people ready close your account and move is needed to show consumers trending towards account closure for a competitor will eventually get them on their toes.
Ken is awesome! I actually give him 10 ⭐️ always super helpful and kind, really appreciate him.
Stored my fiancé’s stuff here for a few months and it was great. Ken was incredibly helpful on the move out!
Great and awesome Storage Ken was really helpful and nice if you need somewhere to store, don’t think twice really convenient and easy access.
Shout out to Ken in specific! He was kind, professional and showed us the whole deal. We were able to load in quick even with how many people were there and the whole space clean and well taken care of.
Ken is the best!!! This place is so safe and secure. Couldn’t have had better customer service!
Ken is always great to talk to
Every time I have to go to my unit Ken has been working and he always has a smile on his face, he is warm and friendly! The other night I got there with I thought a half hour before closing, but turned out I had a min. He was so kind to let me run up really quick!!
Ken helped me out move in today with a seamless experience and provided really great customer service
Every public storage I've used has been unreliable and below standard, but this particular location takes the cake for being a blemish on the beauty of the waterfront
Ken at the service desk was great. Very helpful and found ways to change units with no hassle
I got set up in a new storage unit by Blair—-kudos to Blair! He was very helpful and got me set up in minutes. And also a very interesting man and I enjoyed talking with him about books. Many thanks, Blair!
Excellent customer service- great rates and a nice facility. Very pleased!!
Ken’s super nice and really friendly
Ken was so helpful and extremely kind. Wonderful customer service.
Kens a cool guy
Ken is the best! He’s so friendly and was such a help during a stressful move!
Ken was really helpful in showing me around the facility and explaining how everything worked. He was friendly and polite, and did a great job juggling multiple customers at once
Huge shout out to Kenneth for his customer service. He was very helpful even on a weekend and helped me even 10 mins after closing time. Highly recommend the public storage at Alaskan way. Thanks Ken!
Ken was great nice and helped a lot with explaining the policies thank you
Need longer hours for people that need to get into their unit
Ken was the best, very I informative, Great customer service, kind, and very helpful. Last but not least very professional.
We have used other PS in the Seattle area, and Ken makes all the difference. He's knowledgable, kind and SO helpful.
He even got on the line with "corporate" to help us get a better deal!
Every time again and agian Ken has been there to help me great cusomer service!!!
Shout out to Emma for excellent service today. Had to switch storage units last minute, and she really went the extra mile to make the whole process smooth and easy. I appreciate the extra effort, it makes a difference 👌
SHOUT OUT TO KEN!
Ken has given outstanding customer service! Offering to help move and helping me move all my huge heavy items to my storage. Always greeting me with a happy cheerful attitude. No matter what day of the week or time it is he's consistently great. He goes above and beyond and is greatly appreciated. I highly recommend you make your way down to Alaskan Way public storage for your storage needs!!!
Kaen was really helpful, I came in for questions and he was very nice and answer every one of them. Thank you Kaen.
It was pleasant renting a unit from Ken. It was easy. Fast and reliable. Way better than I thought.
Great location, easy in/out access and the manager is great. It was very easy to set up, affordable and I’m able to pop in as needed. The hours are limited but you know that up front so as long as you’re not trying to access your unit at midnight it won’t be an issue. Clean and maintained, it is exactly as advertised and I am happy I chose this location.
Ken is A GREAT guy! 😄
Got to Meet ken! The legend!! Cool guy
Ken is very nice and helpful :)
Decided to go with this location after recieving great customer service from Ken. Being unsure of a few things was not a problem; Ken answered all my questions about the units and building and left me feeling happy with my decision!
Ken has amazing service! Highly recommend this storage unit!
Ken was amazing and so helpful. He was there for us short notice and very knowledgeable
Ken and the folks here are top notch and very helpful! Professional all the way and would do this again!
Great Service by Ken. Very appreciate his help. Very thoughtful and kind.
Ken is very kind and patient to help my husband and I get a storage very smoothly and quickly today. He showed us around the facility and all the access to our storage unit and answered our questions professionally. He explained the process very well and kept the office and storage secure by locking doors whenever there is no one in the office. I feel safe to storage our items there with him locking the doors every time when he leaves the office.
Awesome service thank you for going above and beyond!
Excellent service ken
DO NOT RENT A STORAGE UNIT HERE. Horrible access to the facility with ongoing construction on Alaskan Way. I would only advise renting a storage unit here if you need a space in the short term. Definitely not a good long-term storage solution for folks living downtown Seattle. My rate has nearly doubled over the course of 2.5 years. Find a locally-owned storage facility nearby that isn't going to jerk you around and steal your money.
Kens a good guy! Great service
Ken has been incredibly helpful with my move and in utilizing the public storage!
Ken and the team at this location were exceptional, going above and beyond to meet all my storage needs. I highly recommend
I love so much an you are the most wonderful person thanks so much ken!!!!🥰
Play a song for ken excellent service did so wonder 😀!!!
I had an exceptional experience with Ken, who went above and beyond to assist me. His customer service skills are top-notch! He was friendly, patient, and knowledgeable, answering all my questions and addressing my concerns with a smile. Ken's dedication to ensuring my satisfaction was impressive, and his positive attitude made the entire interaction a pleasure. Thank you, Ken, for your outstanding service! You truly excel in your role and are a valuable asset to your company. Keep up the fantastic work!
Ken is fantastic, engaging, fast, smart and he smiles. Great employee.
Ken was amazing and super helpful! Definitely recommend going through him!
Ken was super helpful! Very professional, informative, and kind. He showed us everything we needed to know about the place and helped us multiple times. I couldn't ask for better customer service! The facility itself is well kept and protected. I would highly recommend public storage on Alaskan way!
Ken showed me and my husband excellent customer service and answered all my questions with a smile!
Ken is an amazing guy who sits at Public Storage on Alaskan way Seattle , because of his cordial nature and the way he has kept the facility made me choose Public storage over other storage places . I highly recommend this place due to this guy Ken who will help you out in finding your storage home ^-^:).
Ask for Ken! He is awesome! So accommodating! He helped me with move in, helped me when I lost my keys…Even got it done complimentary.
Very helpful staff and fellow renters!
Ken is the best! Super helpful and kind. When moving out my bookcase I forgot my shelves and he put them aside so they didn’t get taken or thrown out! I came back the next day assuming they were gone for good, but Ken’s a real one and held onto them just in case someone came back for them. Thanks Ken!!!
⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Ken at Public Stoage on Alaska way is a nation treasure. Best in town! 10 stars!
I had a bunch of boxes to move and I had been emptying my truck since 4 pm Mike stayed and let me up to take my boxes and make sure I was able to get everything in. Awesome Person.
Ken showed us around and was very helpful with everything! I <3 public storage. Thank you Ken :D
Ken was an amazing in helping us find our storage unit, and refund our lock.
Kem was incredibly helpful in ensuring a seamless transition to another unit. I am truly grateful for their assistance.
Ken was a fantastic opening my second account in person! It was hard to do online and Ken did it again!
Thank you!
Ken was so helpful in explaining where my storage was and how to lock. He was awesome and made the experience of getting a storage unit enjoyable.
My move-out experience was very smooth and Ken at the front desk was extremely friendly and helpful with all of my questions and needs! I would definitely recommend!
I went over to public storage on Alaskan Way last week to review the contents of my shed. A gentleman by the name of Ken was cleaning windows, floors and bathrooms, and it was nice to see how incredibly clean this place really is. As busy as he appeared to be, he immediately asked me if he could be of help and actually followed me up to the shed and offered to help me move some of the contents into my car. Long story, short and in ending, this location and Ken deserves a 5/5 star rating for professionalism, helpfulness and cleanliness. A job well done.
Had an excellent experience with Public Storage at Alaskan Way. “Ken” made our storage process really smooth. He was extremely informative & went over & beyond in letting us know about our space, elevators, & an initial demo on everything. Would definitely recommend everyone.
Rented here and was signed up by Ken. He was efficient, to the point and friendly. Great experience.
Reviewing for those that would like to know some upfront information. I am a current tenant rental contracts increase after three months time by 30 percent of your total original rate. So keep that in mind when selecting to stay here. In addition they only have two flat beds to carry your belongings to and from your storage unit. It’s fairly busy here so expect at some point to have to carry your own belongings unless you want to wait. I was helped by a gentleman that worked there and he is very talkative but it is in a good way for transparency. So far my stay has been great will update as I need by the end of my lease.
I would recommend this facility to those in need of storage in the downtown Seattle area. Ken went out of his way to help me with my storage process, and was very kind and respectful. Overall, I've had a great experience with this Public Storage location.
Ken helped me out greatly and his customer service is top notch! 10/10 I definitely recommend to use this location for your storage needs!
Property Manager Blair went above and beyond to help me find the perfect unit and answered all my questions thoroughly. Fantastic experience overall. Would recommend.
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Ken at Public Storage deserves every accolade possible! His exceptional customer service skills, professionalism, and dedication to ensuring a smooth experience are unparalleled. From the moment I first contacted Public Storage, Ken went above and beyond to assist me every step of the way. He patiently answered all my questions, provided valuable recommendations, and made sure I got the perfect storage unit tailored to my needs. Ken's friendly demeanor and genuine care for his customers made the entire process enjoyable and stress-free. If you're looking for top-notch service and a hassle-free storage experience, look no further than Ken at Public Storage. He is a true asset to the company and sets the standard for excellence in customer service!
⭐⭐⭐⭐⭐
Public Storage 10 exceeded all my expectations! From the moment I walked in, I was greeted with professionalism and warmth. The staff was incredibly knowledgeable and helped me find the perfect storage solution for my needs. The facility itself was immaculate, well-lit, and felt very secure, giving me peace of mind knowing that my belongings are in good hands. The convenience of access hours and the ease of payment options made the entire process seamless. I highly recommend Public Storage 10 to anyone in need of storage solutions. They truly set the standard for excellence in the industry!
David was helpful, responsible, knowledgeable and funny. He helped us with a great experience.
Place has poor communication and I almost lost my stuff because the property manager was “not there “ they raised the rent $65 in the past 2 months. It was $55 now it’s $130
I came the other day for help with our storage unit. We met Ken at the front desk. He was very helpful and polite. He gave us all the information we needed and was very quick with his customer service. It made me feel very welco.e in the building, and I appreciate his help very much. He's aweskme.
Do NOT rent from this facility. my stuff was stored in a basement unit which i thought was ok until when i picked my stuff up, it had to be some type of respiratory irritant growing into the basement or mold spores. MY family and I were coughing and my son has an allergic reaction to whatever dust/orange mold that is growing down there. Beware of the basement. Also the staff there is horrible I won't even go into detail about the countless encounters I've had with them just being rude for no reason. I will NEVER recommend and NEVER use this facility.
5 stars ⭐️ as always 😊
Do not use this storage facility! I've tried to access my storage unit on multiple occasions during regular business hours, and the building doors are locked! No notice or indication they're closed or for how long. Good luck trying to speak with an actual human being who can help you either.
David helped us here a lot. He’s great and had a nice move here. Will be using the service again. Thanks
Do not choose this facility!
Scary employee named David; refused to let us unload our packed U-Haul before closing time even though we had paid and had the door codes. Told us he had let people enter the building in the past and would not let us. We incurred additional U-Haul costs. He told us the next day (Sunday) that he was going to leave at 1100 and "too bad if [we] weren't there". Posted hours for Sunday are 0930 to 1700. Aggressive.
A good location, good people, good experience
David was super nice and very accommodating for us. Storage units was spacious and cheap.
Staff here are AMAZING!! I feel so safe leaving our belongings while we get settled into Seattle. This is my 3rd unit with Public Storage
1. Easy to park and manage the in and outs.
2. Very clean, organized, secure ( password entry only and multiple secure entry; surveillance camera covert every corner)
3. Great price.
4. Offering sturdy and heavy duty moving tools.
David was super nice and stayed past 6pm to accommodate us for moving in to our storage unit. I really appreciate his dedication to service.
I highly recommend this location because of the exceptional customer service that I received from Jequetta! She was so kind, helpful and professional. She went out of her way to help me during a difficult move, and exceeded my expectations of a storage facility. Talk about great customer service! Give this woman a raise!!
Jequetta and Justin helped us get our reservation converted to a Rental. She was super patient…walking us through the process step by step.
Overall great service by the both of them.
Bottom line: if you rent from this company they will raise the price on you significantly after you have moved in. The original price is a bait and switch to get your business. Expect a 30-40% price increase in the first six months.
I rented a storage unit for an affordable price here. The staff is fine and they are doing the best they can. However, five months after I started renting, they raised my rent by 60$. I happened to look at the auto-pay email and noticed that I was paying much more than originally agreed upon. When I called, the staff member who answered was very kind and polite, but she could only try to extend my original agreed upon rent for three months.
Looking at their website, I can rent the same size storage for the price I originally agreed to if I rent a new unit. It is clear to me that they set low prices at the beginning to convince you to move in, and then they raise the price significantly after it is too much of a hassle to move to a new storage unit. The price that you see on their website will not last.
Edit: Public Storage called back and informed me that they wouldn't even give me a three-month extension, so do not expect any help on that end.
Great location, easy access.
David is so kind and super helpful!
Thanks David!!! :)
Jeqvetta she very professional and very helpful down to earth very nice and polite
Henry was great at accommodating my requests! He found the best unit available for me, thanks again, Henry!
Very Clean and We'll Lit. I have issue with them not being open to renters after 6pm. And there doesn't seem to be more than 1 or 2 carts for the whole complex.
A Year Later:
Jaquetta (sorry I butchered your name) is amazing. She is polite, beyond helpful and accommodating. The facility hasn't changed. I still have issue with the hours of operation. Maybe just one day a week, be open til 9. I would even work there for just those 3 hours each week. 6-9 Wed. On a scale of 1-10 Public Storage gets a solid 9.
We just moved out today and Jequetta has been extremely helpful and made the move out process super pleasant. She not only walked us through the check out process but also helped us during our move out! She’s amazing! Will definitely recommend this location!
I arrived at Public Storage late yesterday and had only about 20 minutes before they closed to grab a couple of things from my unit. I had a problem when opening the door. A stack of boxes had shifted inside so that I could get the door half way up and then it wouldn't budge up or down. David was very patient while I figured out how to move things around in order to get the door unstuck. I didn't look at the time when I left but I'm sure it was well after 6pm (when they closed). I am so grateful I was able to get what I needed and not have to return the next day!
Management and staffing was very good and accommodating. Not very many carts to take you stuff to and from your unit, which per the staff they had asked their management for more and they hadn’t gotten any. I’m told they were stolen by locals. Speaking of the locals there is definitely a good population of people living in storage units so getting a strong lock to add on top of the one provided would be a good idea. The one elevator door sometimes has issues and won’t close and just keeps opening and closing for ever until you hold the door close button.
Jequetta and David were really helpful in making our move in smooth and went above and beyond in helping us figure what the best unit was for our stuff. Highly recommend! Thanks for the great service and help.
One of the staff Jackula was super helpful. I highly recommend this place.
I made a huge move from Arizona to Seattle, and without the help of JeQuetta at the public storage on Alaskan Way in Seattle, I would not have had such a smooth transition. She was very helpful, not only by assisting me on the appropriate unit, allowing me to park my moving truck overnight, and also giving me great suggestions on where to travel in Seattle, to eat and lodge. Once again, I want to thank her for everything she’s done for me I am a military disabled veteran, and she made sure to accommodate all my needs moving all of my items into my storage, along with subsidizing into a smaller storage. Thank you so much JeQuetta!
I have rented at this facility a couple of times and Jequetta is the best. She is always on top of things, polite, friendly, and helpful.
Jequetta was amazing. Great help and customer service
Jequetta is so awesome.
Jaquetta has been an exceptional addition to the customer relations department at the Alaska way public storage
I rented here for a few months and I had great experience with the facility and staff, especially ms. Jaquetta helped me out whenever Needed and was always a pleasure to see in the office
Fantastic service. Jaquetta is friendly and goes above and beyond to help. She is the reason I’m staying in this unit
I was a couple minutes overdue, but Jequetta was kind enough to stay late and allow me to quickly access my storage unit. Thank you so much for going the extra mile for a tardy customer!
Jaquetta was The best most helpful public storage employee ive ever delt with. in all my years of having storage units at many different locations this is the first time ive ever had an employee actually go out of their way to help me above and beyond their job requirements.
Jonathan was extremely friendly and helpful…feel very comfortable with storing my things here!
Great service, Johnathon was of much help
Jonathan was great. He was always on top of it getting me carts and I appreciate it.
My experience at the public storage next to the pier was amazing Jonathan provided excellent service and support.
Amazing customer service! They are SO NICE here. I highly recommend.
This place is the right spot to keep your stuff on.. A really nice person always see smile in her face with some good energy. She is so kind and friendly!! Her name is jequetta.
One of the decent person ever help me at this place. She was so kind and helpful. Her name was jequetta
Had a wonderful experience moving into a new unit with the help of John, who went out of his way to make sure we had a seamless experience. Super courteous and professional, and was magically able to produce an extra cart for us out of thin air. Huge thanks again! Wonderful location too!
After utilizing many different storage facilities, some good and some not so good, i can honestly say that Public Storage has been the overall best. I'm giving them a five star rating due to their exceptional customer service. I'm in and out of their abour 3 time a week and their staff, especially Johnathan has always been kind, curtious and very helpful. Thank you Public Storage, Alaskan Way!has always bee
Easy to move in and out. Jonathan was helpful in assisting us.
Safe storage place and a great service by the employees. I personally appreciate Jacquetta for helping and resolving issues during the time of move out and transferring to a new unit. I give 5/5 for Jacquetta.
Great experience from Jonathan as he was helping me move out of the space, very friendly service!
Very helpful. We stored luggage after our cruise and before our flight home. Cost effective and Jonathan is super helpful.
Was able to be get last minute storage for our luggage when our original plans fell through.
Jequetta is very helpful. The construction around the property has been going on for a few years. Jequetta is sympathetic to the hassle to customers that this has been for so long.
Kai was absolutely amazing. He went above and beyond to make sure that everything went smoothly and that we had the best experience possible.
This Public Storage is very welcoming, in a great location, clean, and secure. I had never used a storage unit or movers before and Jequetta was extremely helpful and polite when I was moving my stuff in. She even offered to change my unit when the elevator to get to my original one wasn’t big enough. Would highly recommend this place!
Jequetta was super helpful!
Customer service was very good
Jaquetta went above and beyond to help make my move in as seamless and fast as possible!
Everywhere needs a Jequetta! Super helpful and fun to talk to, who would have thought going to store some paddle boards would be a highlight of the day!
Jequetta was amazing - we had a problem and she helped up get it fixed. Excellent customer service
I've used this location for a few years now and it is very secure, well run, and affordable - all this despite being in the core of a urban area. Kai in particular is very helpful and knowledgeable - I recently changed storage spaces and he made the process seamless and quick; very pleasant and easy to work with.
I had a good experience, much more up to date. Workers always kind
Jonathan is the man! Had a great experience here.
The staff Johnathan is real helpful. He did help me a lot to arrange everything.
Jonathan did an excellent job helping me with my storage unit. I would highly recommend using this Public Storage location!
Jonathan was very polite and went out of his way to make my move smooth. He put the whole process at ease for me.
Deondre was very helpful and knowledgeable about everything and made my trip there easy
I've had a really easy experience with the Public Storage on Alaska Way for the past couple years, and shout out to Deondre for making the move out process super smooth!
Deondre was absolutely fantastic and gave great customer service. A real pleasure, great attitude, and problem solving. As a former management consultant before becoming a professor, I know good people are hard to find and I would not be surprised if Deondre deserves a raise.
Super cool place
Only store your items in this storage if you don't care about them at all.
This location is continuously being broken into and the management does not take any accountability whatsoever. The current manager here is one of the worst humans I've ever met, and he'll make it a point to yell at you and blame you for his own mistakes and negligence (they lost the key to our new lock after a break in and refused to call anyone to open it until the next day at which point we'd already missed our flight). I can't believe that any company would have such a terrible person managing people's belongings. He was screaming at my mother at one point. Absolutely horrible and disgusting.
Rent at your own risk.
This morning, as well as this afternoon, I enjoyed fantastic customer service from a lovely human named Deondre! Additionally, I was already a Public Storage customer at this location, so his kindness wasn't motivated by sales or incentives. Many thanks Sir 🙏🙂
Easy to find, nice communication
Deondre, the on-site manager, is the most professional, courteous and helpful I've ever encountered in my experience with the storage business. I would recommend Public Storage, Alaskan Way without hesitation because I know Deondre is on top of things, and you can rely on this storage facility with confidence.
Very helpful, respectful, and fast at answering any questions
Deondre was very helpful you don’t see to many hard workers like himself
Deondre was fantastic. He was friendly and extremely helpful when I came to take care of some things. Thank you!!
Deondre was incredibly helpful in resolving an issue my bank account was having with the auto pay program I was part of with Public Storage. He was professional and friendly and helped to get everything figured out, thank you!
I have to thank the staff...especially Deondre for helping me today. Super professional and in tune with their customers.
Thank you 🙏
Awesome 5 Star service from DeAndre. Very helpful in answering any initial questions and getting me set up. Thanks DeAndre!!
Elisha was very helpful during my move. I would definitely recommend this storage facility to people searching for storage in Seattle.
I only needed to store my stuff here for a couple of weeks while I was closing on a home. But the customer service here was fantastic! Elisha helped me every step of the way and was friendly as can be. Thank you so much for everything Elisha!
Elisha was very helpful with all our last minute changes and getting us checked in. Highly recommend this storage facility!
Elisha is the best she needs a raise ASAP.
She’s has the best customer service I’ve ever seen.
I have been renting a unit here for over 10 years. Customer service is usually pretty helpful, but best to use the website. Access is extremely limited due to construction on the waterfront. I no longer have access at the door on Western, which was directly next to my unit. The app makes use of the elevators & doors easy at least.