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Address

25700 Pacific Highway S
Kent, WA 98032

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-245-9970

253-245-9970

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

253-245-9970

253-245-9970

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 45/mo $60
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 54/mo $72
    Online only price
    $1 first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 57/mo $76
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 88/mo $117
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 101/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 101/mo $135
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 125/mo $166
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 154/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 154/mo $205
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 190/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 190/mo $254
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

West Kent Storage Units On Highway 99, Near I-5

This Kent Public Storage offers affordable self storage and friendly customer service in a convenient location on the east side of Pacific Highway just north of 260th Street.
Head across Interstate 5 to Lake Fenwick Park and swing by this location to pick up sports gear, fishing gear and other outdoor essentials from a handy 5x5 storage unit to make it a hassle-free day.
Things getting a little tight in an apartment along 16th Avenue? Take advantage of a 10x10 storage unit to declutter a living room, master bedroom and kitchen in no time.
Homeowners near Totem Middle School will love all of the room inside a 10x30 storage unit when needing to empty out an entire home before a big move.
With outdoor storage units and indoor storage units coming in different sizes, not to mention units big enough for vehicle storage, there's hardly a haul this facility can't tackle.
Customers will also appreciate having a manager who lives on site and a storage area with gated key-code access. Inside the rental office, customers can also purchase an assortment of moving supplies, from bubble wrap and furniture pads to moving boxes and packing tape.
With exponential growth every decade since the 1950s, Kent continues to attract new residents and businesses every year. As more folks come to town, space can get a little tight. When that happens, team up with this Public Storage in Kent to tackle those self storage needs one by one.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 368)

September 14, 2023
Google Public Storage Pedro Diaz
It's Good Atetntion
September 8, 2023
Google Public Storage Dirraesel Tabesul
Peter, Was awesome!! So Convenient! Thank you for your service Peter
September 2, 2023
Google Public Storage Richard Palmer
I came in the store with an access problem And a account question about payments. Miss Dawn at the counter stepped in and easily answer the questions and problems very easily. I want to thank you for having Don here to help me Richard
August 20, 2023
Google Public Storage Karina Rodriguez
Excellent service by Peter.
August 17, 2023
Google Public Storage Priscillah Njenga
Great customer service
July 29, 2023
Google Public Storage Rebecca Bomann
We were trying to take care of an administrative step at another Public Storage location, and kept running into obstacles. Peter went out of his way to meet us at his location, take care of it, and provide outstanding customer service - even though it wasn't even his responsibility. Really appreciate it Peter! Your employer is lucky to have you.
July 3, 2023
Google Public Storage Pachely Kiela
She was great for me so she explained me everything very well she is cool
May 27, 2023
Google Public Storage Jason Diamond
Peter runs this place like a ship. Top notch security system. Everything is neat and tidy. The price is beyond competitive. I actually feel safe storing my gear here. I highly recommend this location.
May 26, 2023
Google Public Storage Timothy Oliver
Liza was very helpful with my transfer. Great customer service.
May 19, 2023
Google Public Storage Jade Brown
Reka was awesome! Thanks for making the set up easy!
May 8, 2023
Google Public Storage Mark Tolenoa
Peter is professional, kind, knowledgeable, and very helpful. Best customer service I have seen in a while by Mr. Peter.
May 5, 2023
Google Public Storage Diana Baumgart
Property manager Reka was very considerate and nice, VERY PLEASANT. If you're thinking about extra Space this is the place.
April 21, 2023
Google Public Storage William LaPratt
Clean, well-maintained, helpful staff, fair prices for decent sized spaces. The best review I can leave is that I had a storage unit here for a year, didn’t need it anymore so ended my rental, and then came back when I needed a new space.
April 9, 2023
Google Public Storage Tim Owen-Evans
Peter was super friendly and helpful.
March 23, 2023
Google Public Storage David Visser
Pete was so helpful in assisting me with my accessing the property problem with my phone. Also Public Storage seems to be convenient reasonable cost storage. It's a great alternative to my neighbors garage.
March 16, 2023
Google Public Storage Anthonyroad32
March 5, 2023
Google Public Storage Fahim Kamin
Unsecured place, all transient around here.
February 25, 2023
Google Public Storage Omar Alkhalisi
Clean spaces and very well maintained location. Peter was very patient and helped us a lot in getting the right space for us. Fabulous customer service. Highly recommended
February 14, 2023
Google Public Storage A Vegan
That's fine yeah
February 3, 2023
Google Public Storage Maya Lee
It may have been raining but there was definitely sunshine in that office Tanasia is truly awesome love seeing smiling faces!
February 1, 2023
Google Public Storage Anna Lazo
Peter is awesome! Friendly, knowledgeable and helpful!
January 28, 2023
Google Public Storage Stephan Shaw
Peter is the man.
January 23, 2023
Google Public Storage Zelgai Niazi
Mr Peter is the best.
January 1, 2023
Google Public Storage Kaira Alberona
December 20, 2022
Google Public Storage Bridget Story
Bethany was absolutely awesome and so easy to work with!!! Thank you guys!!!
November 28, 2022
Google Public Storage Ron Chapman
Bethany was very nice and helpful
November 9, 2022
Google Public Storage TONEY T
Bethany, excellent customer very friendly and very, I planned on renting for just winter but I might stay longer thanks to Bethany
October 18, 2022
Google Public Storage Brett Stephenson
Mark was very nice with good customer service, and he then showed us some cool features that we can do on their app. The reason for 3 stars is that he wasn't supposed to sell us that storage unit because it needed repairs before using.
October 10, 2022
Google Public Storage Allan Knost
Bethany She was a great
October 6, 2022
Google Public Storage Lola Haley
Mark was awesome and showed us the unit. He explained everything in detail. He was very professional and showed us how to use the app. Wonderful experience!
October 1, 2022
Google Public Storage No Namer
Not really a review because me and my mom (bethany) live on site but thanks for the nice reviews about my mom (⁠•⁠‿⁠•⁠)
September 24, 2022
Google Public Storage Peterson Elie
Bethany, great communication. I love there.
September 22, 2022
Google Public Storage james neal
Mark got me into my unit quickly and called .e a cab to get to the airport on time. Very perffessional
September 18, 2022
Google Public Storage Wayland Davis
Bethany at public storage is awesome. If you ever need great customer service ask for her.
September 15, 2022
Google Public Storage Patricia Locks
very kinda & knowledgeable was very happy thank you for your help!!
September 11, 2022
Google Public Storage Adam E
Bethany was great. It turned out I had an old balance she helped me take care of and get checked into my new unit.
September 8, 2022
Google Public Storage Dion Thrasher
Mark is very helpful and courteous.
September 2, 2022
Google Public Storage Nelson Alvarez
Mark helped me get receipts for my taxes. He was very professional. Thank you Mark!
September 2, 2022
Google Public Storage Ryan Snider
Great service from Mark and easy check in process. Mark suggested receipt to return unused merchandise just in case.
September 2, 2022
Google Public Storage Nah'lilah ALI
Mark,was very professional on the phone and noted my new pay schedule.
August 31, 2022
Google Public Storage ckbilly king
Bethany was great awesome security
August 31, 2022
Google Public Storage Shuntea George
Bethany is knowledge, helpful, courteous and a pleasure!
August 31, 2022
Google Public Storage Karen
Our experience with this Public Storage was great. Everyone we dealt with was very friendly and answered all of our questions. Bethany is wonderful and if we weren't moving our car to where we live, we would have kept our unit.
August 29, 2022
Google Public Storage Reonia Armstrong
Bethany was extremely accommodating and friendly. I enjoyed the customer service she provided at public storage. I would recommend this place for sure.
August 26, 2022
Google Public Storage David Soules
Mark was amazing showed me the unit..explained all the rental details plus got my storage app all up and running He was a great help
August 26, 2022
Google Public Storage Darwin Stachowiak
Mark help me close out me unit did a great job I really appreciate the professionalism!
August 25, 2022
Google Public Storage Katy Wessel
Mark was extremely helpful. He showed this technological klutz how to use the app to gain access! Thank you Mark!!
August 22, 2022
Google Public Storage Chris Smith
BETHANY WAS A PLEASANT HELP AND SUPER HELPFUL AND MADE THE PROCESS EASY TO GO THRU
August 21, 2022
Google Public Storage Janet Blasquez
This was, by far, the best Public Storage facility we have worked with, and we have worked with many. Brittany was the BEST, and it was so great to have her onsite to help with our issues and needs. She was professional, had great communication, was personable, and truly a pleasure to work with. She even called us when we didn't lock our unit correctly! Restored my faith in this industry! Thanks Brittany!
August 18, 2022
Google Public Storage Jae Barr
Madison was incredibly helpful answering our questions and guiding us through the process of setting up a storage unit. So originally we had a positive experience and I rated this place a five star. Soon after renting our space, there was almost NEVER anyone in the office. So much for a staffed facility! Additionally, after meeting my "storage neighbors" and learning of their anger regarding a "rat infestation", I discovered that our storage had a rat infestation, too. This is disgusting and totally unacceptable. As we cleared out our storage today, I saw at least 3 rats scurrying about. I will not be using Public Storage ever again. This was an awful experience and I DO NOT recommend!
August 7, 2022
Google Public Storage lane smith
Best public storage to use. Conveniently located and top notch customer service! Bethany has been so pleasant and helpful everytime I have stopped in.
August 6, 2022
Google Public Storage Katia Albuquerque
Thank you, Bethany, you are great.
August 4, 2022
Google Public Storage Stephanie Magat
Always have great experiences with this location. Never had any storage the 3 times we have used them broken into. We have had to move two times and put all of our belongings into storage. Then this last time was an over fill from our apartment. We always received courtesy calls when late. Always nice and courteous. Will rent here again if needed.
July 29, 2022
Google Public Storage Javier Mora
Mark was a great help. He was very nice with great customer service.
July 27, 2022
Google Public Storage Hawaiian Harry
Amazing!
July 22, 2022
Google Public Storage Mr Daddy
Long as you pay they prey into your wallets! Low standards type of place.
July 22, 2022
Google Public Storage Live Laugh Love
terrible place staff and environment period. False agreements are treated like so what.... hmmm also the false agreement won't be fixed and that's that huh.... Can we fix this issue because I've been a loyal customer and I really want to remain one. Staff simply replys in a sarcastic way of say no. Misunderstandings should be handled by a manager and also corrected by a Manager. If the customer pays then the manger should make ways to deescalating the situation not the opposite. I find this location rather insensitive to those who seek units for extra space because life is rough or not. Service is not exceptional at all. These units are named public storage but don't treat the public right who chooses to storage stuff and pay. I'm Past a sorry at this point just to save my dignity. SMH headache company right off of pacific highway. steer clear!
July 21, 2022
Google Public Storage Danielle Taylor (Dani)
Bethany LITERALLY went above & beyond to help us. Shes the only reason that I'd come back.
July 18, 2022
Google Public Storage James Anderson
Bethany was awesome and helped me out with everything that I needed and more... I recomender her service whenever you get the chance.
July 13, 2022
Google Public Storage jose antonio
Hey this guy make me day so aesy
July 6, 2022
Google Public Storage Anne Mauro
I arrived to my unit to discover that they power-washed the exterior and the dirty water came into my unity and damaged my art, electronics, and furniture. When I contacted the manager, she said a notice was sent out by mail to cover all of your belongings, I did not receive this notice. There is a moisture problem in the units prior to this. I have 3 de-humidifying products in there that are completely full less then 2 months after moving in. Now, imagine what is happening with that moisture now that everything is wet and dirty. I had to sweep when I moved in, the ground is covered in dirt in debris now.There is also an extreme rat problem. I am moving immediately.
July 6, 2022
Google Public Storage Anne Mauro
I do not recommend. If you rent here, bring a broom, and leave it in your unit. Also, have multiple de-humidifying products and expect no accountability for any wrong doing by staff...Oh, and prepare for big rats!
June 20, 2022
Google Public Storage Zes Blake
Bethany was so helpful getting my unit!
June 19, 2022
Google Public Storage She L
Bethany and Linsey was Awesome! Very personalable with a positive attitude, they showed respect for the customers, active listener, and made sure they knew what I needed & was able to answer all questions without hesitation. I feel comfortable with this location. As soon as I made a reservation via internet Lindsey called on the phone, was very helpful and they stay on top of making sure your appt is set and someone being there to help you.
June 7, 2022
Google Public Storage Felicia Simons
Everytime we come here and see the new manager Bethany she is always so cheerful and helpful! Go see her, you won't regret it!
May 30, 2022
Google Public Storage Tiffany Nguon
Thank you Bethany for everyrhing!
May 23, 2022
Google Public Storage Eric Bautista
Bethany was very very helpful..she answerd all my questions knowledgebly and was very welcoming..this place has my bussiness for life coz of her..
May 17, 2022
Google Public Storage Matt Carvo
I came in to public stoage today and they helped me professionally and quick fast and they deserve a raise. Lindsay and Bethany were awesome. I would give them both $25 or more an hour more raise. Great customers service!!
May 1, 2022
Google Public Storage julian akole
Bethany was very helpful, Many Thanks!
April 28, 2022
Google Public Storage Tracey McClean
I've had my things here for a long time now and I've never had no problems love it
April 1, 2022
Google Public Storage Rizza Diaz
Madison was so nice and kind on the phone. Super happy she was the one I was speaking to. Moved out yesterday and it was my first time using a public storage but she was so helpful and informative. I felt bad I came 30 minutes before close but she had a smile on her face and answered all of questions. She was so helpful, i NOT once felt like a burden to her even though it was closing soon! Hope to see her often because she was so kind.
April 1, 2022
Google Public Storage Chad Fields
Madison did an excellent job today, great customer service, took care of my storage needs fast and easy!
April 1, 2022
Google Public Storage JTO Films-2205
Madison has been a great help to us, very kind and friendly, explained everything well. Would love to refer friends and family to her!☺️
April 1, 2022
Google Public Storage Arely Escobar
Madison ( she is so great helping and explaining)
April 1, 2022
Google Public Storage Alejandra Ramos
Madison was amazing I totally got my storage with her :)
April 1, 2022
Google Public Storage Gabriel israel
Madison She was very helpful.She explain very well in detail for us to understand.
March 31, 2022
Google Public Storage Ron Stewart
Madison was great, very helpful, and I really appreciate her service.
March 27, 2022
Google Public Storage auction hustle
*** Bethany*** THANKS I'm sure we'll cross again. I do alot of business with Storages facilities. As well as being a customer ar more than one location due to the nature of my what I do. With 40 years dealing in this industry the old school Custoker Service and going the extra mile used to be the Rule.. Now its not even the exception.. More like hitting the Lottery.. Bethany went above and beyond and didnt have too, in fact it could have been a real bad day. But "Bethany" came thru went above and beyond. What's more impressive. She solved the problem before she even brought it to me! Customer service 101- Customer is always Right.. Rarely but no matter what if you can make their experience like they matter and you care.. That's the secret!
March 24, 2022
Google Public Storage SUDAMED TRANSPORTATION
Madison was very helpful and explained a lot for me, helped make my move in easy today.
March 24, 2022
Google Public Storage Blaq Thedj
Madison was very friendly and super helpful, great customer service, made my move in EZZZ
March 24, 2022
Google Public Storage k m
Madison was really cool, better then most I've had over the years at storage facilities. Look forward to seeing her around 🤙
March 22, 2022
Google Public Storage Dolly Newton
Bethany did an awesome job helping me out. She's very knowledgeable about your storage.
March 18, 2022
Google Public Storage Jonny Moler
Today, 3/18/22 I was moving stuff out of my storage unit and I cut my finger horribly bad. The site manager, Mary, just happened to be walking by to see what happened. Out of concern, she ran to the office and brought back a first aid kit, and rendered first aid to my injury. Mary was extremely helpful, very professional, very pleasant to converse with, and has a heart of gold. What this world needs is more people just like her. Thank you very much, Mary❤❤❤
March 4, 2022
Google Public Storage Princess Queen
February 11, 2022
Google Public Storage Donald Hopkins
Very helpful when we had an issue (nothing they were responsible for)
January 28, 2022
Google Public Storage Jua Pacheco
December 3, 2021
Google Public Storage Sabu Alem
November 11, 2021
Google Public Storage Mojo Spree
Been a customer for 10 years and never had a problem. Manager DAVID and HOPE at location 20606 in Kent, WA were able to reduce my rent when I needed it most. Safe, secure facility, with greater people running it. 5 stars!
September 14, 2021
Google Public Storage Molly Davidson
August 25, 2021
Google Public Storage Anthony Tulafale
August 11, 2021
Google Public Storage Mykaela Hatfield
Adria was very helpful and answered any questions I had. Thank you 😊
July 14, 2021
Google Public Storage EYOB DEMISSIE
Okay
July 6, 2021
Google Public Storage Antonio Perez
Adria es una buena persona y tiene un buen servicio al cliente :)
June 22, 2021
Google Public Storage Robbie “Rob” Kennedy
Finally this place is starting to up their game regarding security etc. Adria is super helpful and on top of her game!
June 2, 2021
Google Public Storage Charitta Hudson
I think adria was excellent what she does and she is always helpful if you have any questions or concerns about anything and she always listen to you what you have to say
June 2, 2021
Google Public Storage Lorrie Conklin
Adria was a wonderful help today took her time and helped me with alot
May 29, 2021
Google Public Storage Falana H.
My Mom needed a quick storage fix and they came through. Excellent customer service and great prices. No more worries! Thanks Guys!
May 19, 2021
Google Public Storage David Granacki
Adria was very helpful,friendly and went way out of her way to assist me being im computer illiterit.
May 4, 2021
Google Public Storage Raymond Ricci
Adria is excellent.
April 27, 2021
Google Public Storage Salote Tukutau
Adria an excellent service. 10 star rating. Thank you Adria for your great service.
April 14, 2021
Google Public Storage Mata'ava Mulivai
Adria is such a great help! Helped me choose the right storage to store my belongings temporarily while we plan a funeral. She’s superb
April 14, 2021
Google Public Storage Jimmy Davis
Abria was very concerned,helpful and making sure I was comfortable being a customer there ,She goes all out.Thank u Abria
March 31, 2021
Google Public Storage Adolfo Rico rico
Adria was very helpful and took the time to help me with my needs of storage.
March 17, 2021
Google Public Storage Alicia Camacho
Adria muy buen cervicio ecelente persona
February 17, 2021
Google Public Storage Meagan Wood
Ariel is the best! Great service!
February 8, 2021
Google Public Storage Rafael Estrada
Hands down great customer service from Ariel. Went out to help me even before I asked for it. Place is orderly and clean. 5 Stars*****
February 6, 2021
Google Public Storage Rawaa Taha
Wonderful customer service especially Ariel, my first call was with Ariel and she was very helpful person. I rented the first storage then the second one and and now I rented a new one and every time Ariel assisted me and she made everything easy ,she is professional in her job.This public storage is nice and clean. Thank you very much Ariel for hard work.
January 5, 2021
Google Public Storage Traci Jewell-Martinez
Customer service is fantastic. Clean and well lit.
January 2, 2021
Google Public Storage Laura Spriggle
November 25, 2020
Google Public Storage Meghan Walsh
November 17, 2020
Google Public Storage Danny Lopez
Run down and outdated
October 26, 2020
Google Public Storage Armand Vasquez
Terrible. Unit got broken into twice. Not enough security. Don't put anything of value in there or better yet don't put anything in there at all unless you want it stolen.
October 5, 2020
Google Public Storage Sheri & Rick Brehm
My first contact with Melissa on the phone was so helpful. I had requested the wrong type of unit online and she helped me with finding the one I was in need of. Then Ariel at the storage facility office made the process super easy to sign up for my unit. Highly recommend this storage facility.
September 30, 2020
Google Public Storage Ali Alkhairi
Great price and friendly costumer service! Ariel was really helpful and got the prefect unit for me
September 28, 2020
Public Storage Antonio Reyes
Cules son los precios
August 10, 2020
Google Public Storage vato perro
OK to save your things
June 26, 2020
Google Public Storage B.
June 4, 2020
Google Public Storage Brian Sandoval
It's ok staff is chill not all in your bussiness even stayed little after close and was fine with it only 1 lady is a by the rule employee no exceptions everyone else is a great employee even helped me get a better deal on my units only thing I dont like is this 6pm close time dont know why it would matter on what time closing should be what's that ha e to do with the covid problem
April 2, 2020
Google Public Storage Kevin Jeon
I just got back from Public Storage and Ariel was really great. She was kind and got me everything I needed. I hope everyone is like her. I appreciate her service!
March 3, 2020
Google Public Storage Denis Denis
Alex was very nice and helpful
February 27, 2020
Google Public Storage Rosalina Palacios
teuila is awsome !!
February 25, 2020
Google Public Storage Jaddy J
Teuila showed me a few units today. Great and friendly service and made the process very easy! A+
February 16, 2020
Google Public Storage Barb Combs
Ariel is da bomb 💣 digity
February 5, 2020
Google Public Storage Sunshine Boutique
The best place for your storage needs.
January 12, 2020
Google Public Storage linkssy2
Maria was awesome, she got us everything we needed, our unit was a good price. Overall our experience was worth the 5 stars.
December 30, 2019
Google Public Storage Andrew Hughson
I highly recomend renting at this location. Excellent service and they provide you with everything you need. Ariel is great and helpful! She has great customer service!
December 29, 2019
Google Public Storage Manuel Avila
December 12, 2019
Google Public Storage The Citas
Liz was great
November 23, 2019
Google Public Storage Tristan Gouin
Ariel is very friendly and has such customer service. Defiantly would recommend this location
November 11, 2019
Google Public Storage JACOB JACOB
November 7, 2019
Google Public Storage Aaron Lightner
November 5, 2019
Google Public Storage Ismail Mohamed
Ariel was the best associate I've dealt with😀😀
November 3, 2019
Google Public Storage cel yost
Ariel is the best! She’s super helpful and nice. I give her 10 star ☺️. The other location by Kent des moines I think the old guy is a manager his name Bill at first he was a nice guy and helpful.. But the second time we came back we’re asking some questions and buy some boxes he was so rude and give some hard time, is not a good customer service. We thought he was a nice guy.. 🤔
November 1, 2019
Google Public Storage Ova Collins
Really good people management is excellent really helpful
October 28, 2019
Google Public Storage Sean Martinez
Working great! Good space.
October 28, 2019
Google Public Storage Katherine Healy
Ariel was amazing help!
October 24, 2019
Google Public Storage Migail Tobin
They r so awesome
October 21, 2019
Google Public Storage Cea C
Ariel was so helpful & welcoming. Units were well maintained and the service was professional and on point. The contract was a breezexa n.v d I was out in a jiff..so convenient for storing my documents & items needed when I have urgent travel as they are in close proximity to the airport.
October 4, 2019
Google Public Storage Tracy Lash
I Have 2 Storages @ 2 Different Locations. The Manager @ The 252nd Is GREAT... Ariel. Butt The Male Manager @ The 272nd Location ais MEAN & RUDE!
September 26, 2019
Google Public Storage Curtis Hall
Thanks for the help Liz
September 12, 2019
Google Public Storage Maureen Dominguez
Thanks Ariel for the Great customer service.
September 8, 2019
Google Public Storage Denmark Lagua
Ariel was great. Answered my questions and very helpful.
August 31, 2019
Google Public Storage Maine Maine Ezell
August 30, 2019
Google Public Storage Adriahna Darling
Ariel is the best! She explains everything so well, i couldn't even think of any questions. Great recommendations and a clean facility! The moving packs are great! Truly recommend that product to any and all movers!
August 30, 2019
Google Public Storage TEE ROY
Ariel was super helpful with my move in. Offered me many options to keep my property safe during my stay here. Property was very clean compared to other facitilities I had looked at. Thanks again!!
August 30, 2019
Google Public Storage Nicole K
Ariel set us up with our storage and checked us out when we were done. Very nice and informational. Thank you!
August 30, 2019
Google Public Storage Mercedes Blagg
Stopped in to get some prices of unit because I’ll be moving soon. I wasn’t ready to ready quite yet since we are not moving for a couple months. But Ariel was amazing. She explained everything so clearly. She took me around showed me units and even showed me packing supplies I may need. Thank you for such awesome customer service!
August 29, 2019
Google Public Storage Dallas Jennings
August 25, 2019
Google Public Storage Richard Adams
Prices always going up?
July 24, 2019
Google Public Storage Dwayne Parks
July 21, 2019
Google Public Storage Rosalind Larrison
Bathrooms weren't open
July 13, 2019
Google Public Storage John Bishop
Assisting two senior citizens downsize, move to a different area and identify suitable Public Storage in the Des Moines area provided an insight into the varying standards associated with Public Storage facilities. Fortunately, after a series of disappointments, Ariel and Liz at 25700, Pacific Highway S, Kent provided exceptional service. Engaging, friendly, professional, courteous and 'on top of their job' they represented Public Storage in the best possible way. We also noted that Liz had 'gone the extra mile by clearing overnight trash from an adjacent property to ensure customers were greeted with a clean and welcoming environment. 'Old fashioned customer service'. Thank you Ariel and Liz.
July 10, 2019
Google Public Storage Joseph Brown (Flow)
June 15, 2019
Google Public Storage Rob Jumawan
Ariel helped me with the process. She was very nice and the process was very quick and easy. Would recommend to anyone moving!
June 15, 2019
Google Public Storage Charles Brown
Air Eel was great. Much more nice then others 🥜
June 15, 2019
Google Public Storage Tasele Tasele
June 13, 2019
Google Public Storage francis Lopez
June 3, 2019
Google Public Storage James Hawthorne
Ariel does an amazing job helping me and keeping me as a customer. I appreciate everything she does. Very helpful and kind
May 13, 2019
Google Public Storage Taylen Kahihikolo
Lisa was the one that helped me and my cousin. Great service and great conversation. It was awesome I highly recommend for people to come to this storage unit. She tried to find the cheapest and closest unit for me and my cousin. We had a long conversation about Korean drama which was awesome. Definitely a great storage unit place with great workers.
May 12, 2019
Google Public Storage Anna Myers
Ariel was efficient, informative, low pressure with an amazingly cheery attitude. I walked out with the keys to a unit that will meet all my needs and extreme confidence in my belongings safety!
May 11, 2019
Google Public Storage Julie Conklin
A little spendy check around
May 1, 2019
Google Public Storage Jonathan Sandoval
I recommend this location because Ariel made sure I got exactly what I needed and is one of the best customer service people I've met. Thanks for the great customer service. Property is well taken care of.
April 30, 2019
Google Public Storage Walter Dorsey
Ariel did an excellent job with helping me out
April 19, 2019
Google Public Storage HJL
The property is standard and on par with other Public Storage locations. Property manager Ariel was fantastic in the process to help us obtain storage space. She even looked up other locations to assist us when she didn't have any space at her site. We ended up renting at this location anyway and partly due to her excellent customer focus. I highly recommend this location.
April 7, 2019
Google Public Storage Craig Bjelland
Ariel is very friendly & gives the BEST customer service. This is a FANTASTIC place to store your property. Every time I go to make payment she remembers me even when it has been a few months from the last time I’ve seen her. She is very informative about the property & the tools they have to offer for their customers. Thank You Ariel for all the help you give to your customers.
March 23, 2019
Google Public Storage Richard Searcy
Shayla was very good at explaining all the details of renting one of her storage lockers. Also has a really pleasant attitude.
March 22, 2019
Google Public Storage Unyok10 Eriron
Shayla did a great job and answered all our questions and concerns.
March 21, 2019
Google Public Storage caleb berty
Shayla did a wonderful job and had answers to every question. Wonderful place friendly and I'll recommend to friends and family
March 9, 2019
Google Public Storage Kathryn Wheaton
Lisa was a new employee just thrown to the wolves in the middle of the snow storm. Despite the chaos of being new and alone and grumpy new renters she kept her hospitality and most importantly her sense of urgency. She may not have known all the ins and outs of how everything ran around there yet but she handled it well. She upsold on a better lock and insurance in a polite and caring way which I appreciate a great deal and ultimately was my reason for purchasing as opposed to most pushy up sells I’ve experienced in the past. She genuinely cared about my belongings and wanted to assure I was protected. Thank you so much Lisa and I’m happy to be a renter at this location.
March 9, 2019
Google Public Storage James Bond
When it snowed, they held your belongings hostage...you couldn't get in
March 1, 2019
Google Public Storage Peter Benton
Ariel and Lisa were both super informative and helpful when it came to renting our storage unit. They provided excellent customer service. I would highly recommend renting at this location!
February 23, 2019
Google Public Storage Nicole Slemp
Even with my difficult situation of getting evicted on short notice, Lisa was the most helpful person I have ever dealt with at any Public Storage. She made me feel like she was helping a friend, so much more than a customer. She answered any and all of my questions, and I would hope Public Storage would want to hire more amazingly wonderful staff like Lisa! :) thank you so much for everything
February 22, 2019
Google Public Storage Ryu Ustick
Clerk was courteous and very helpful.
February 13, 2019
Google Public Storage Tyler Pappas
Ariel was very helpful! Thanks for everything!
February 6, 2019
Google Public Storage S Coston
I've had good experiences with them.
January 23, 2019
Google Public Storage Edwin Radcliff
Ariel was great and fantastic in helping me this morning. Thanks again for helping me get the unit I need!
January 19, 2019
Google Public Storage Debbie Rice
Nice people, clean safe storage.
January 7, 2019
Google Public Storage Adam McNulty
Shayla's been awesome this morning helping me get a unit
December 31, 2018
Google Public Storage Willow Rayne Forest
Ariel Ariel was very awesome and I recommend this place and her service.
December 31, 2018
Google Public Storage La'auli Seuga
Ariel was amazing and helped me out somuch
December 22, 2018
Google Public Storage Terri Jones
November 13, 2018
Google Public Storage Jasmine-Rean Burns
Horrible and rude employees both on the phone and in person. I was a day late and was charged $20. Then they charge $80 a month for a 5x5. Seriously??? Then on top of that after giving them a required 30 day advance for vacating I was charged for a whole 3 days before the due date if I was to stay another month. Save your money and go elsewhere.
November 3, 2018
Google Public Storage Lynn nelson
Ariel is always pleasent and helpful I enjoy come in here
October 30, 2018
Google Public Storage Warren Bell
Ariel did and has done an amazing job with helping me. Thank you so much
October 27, 2018
Google Public Storage Shantell Ripplinger
Ariel is extremely helpful and attentive.
September 24, 2018
Google Public Storage Patrick Johnson
Ariel did a wonderful job helping me get my unit and protecting my goods
September 15, 2018
Google Public Storage Michael Caymol
Lori was very friendly/kind from the start. She gave a very detailed explanation of the entire process. She was also quite personable and recommended several products that can protect my belongings.
August 18, 2018
Google Public Storage Florentine & James Hamm
Very thorough and helpful
August 14, 2018
Google Public Storage Amalia Espinoza
Ariel did an amazing job today. I'm happy with my unit
August 6, 2018
Google Public Storage Catherine Takeuchi
Ariel did an amazing job helping me find the merchandise I needed to! Great location as well and wonderful customer service.
July 25, 2018
Google Public Storage Daniel Lee
Professional and very helpful
July 25, 2018
Google Public Storage Steve and Rose Young
Maneger is great
July 7, 2018
Google Public Storage Maysyly Ly
Ariel did amazing in helping me find a unit
June 1, 2018
Google Public Storage DLRSaintAssassin
Ariel helped out alot. Great service was provider. She is super happy and friendly.
May 31, 2018
Google Public Storage Aymee Fuentes
May 11, 2018
Google Public Storage Linda Vides
May 5, 2018
Google Public Storage Luis Cuellar
Adriahna and Ariel did amazing. Very helpful
May 4, 2018
Google Public Storage Allina Willis
May 2, 2018
Google Public Storage Mimi Huyu
Ariel has been so helpful im a happy customer
April 29, 2018
Google Public Storage Javier Velazquez
Ariel was really helpful and wonderful to work with.
April 28, 2018
Google Public Storage P Brady
Ariel was kind and helpful. Good service.
April 25, 2018
Google Public Storage Alyssa Coriell
Ariel was so nice and wonderful! Extremely helpful and knowledgeable.
April 24, 2018
Google Public Storage George Migneault
Ariel has had great customer service witg me. She has been so helpful and great.
April 17, 2018
Google Public Storage Laauli Seuga
Ariel is the best. She has helped me with everything. She’s really nice and helpful. I feel like I can go to her for anything.
March 7, 2018
Google Public Storage michelle gallardo
Excellent price, fabulous service!
March 5, 2018
Google Public Storage My Wonderful Life
Ariel set us up today and answered all the questions I had. She was very personable and we had a great chat while walking to my new unit! So far so good!
February 28, 2018
Google Public Storage Sonia Phillips
Ariel did an excellent job. She found a unit I needed and understood the needs i needed. She true my was a great person to laugh with.
February 26, 2018
Google Public Storage Shunta Coleman
February 24, 2018
Google Public Storage Benjamin Whitson
Ariel was very friendly, helpful and efficient in getting me set up for a new unit with their move in special much appreciated!
February 12, 2018
Google Public Storage Lorena Hawn
Erica was a wonderful help. She knew exactly what I needed and was able to help me get it. Thank you!
January 19, 2018
Google Public Storage C Herrick
Lady on shift was nice guy was really rude.
January 18, 2018
Google Public Storage I Heart Recipes
Tiffany is amazing. Helped us with all of our needs!
January 3, 2018
Google Public Storage Karen McMeel
They have they have a great stories are they keep it clean and have a little rat things out on my things out in case the might come over after that yeah it's a good place
December 23, 2017
Google Public Storage Tigisti Tsegai
Super helpful with my lock today! Thank u!!!
December 23, 2017
Google Public Storage Douglas Hart
Ariel and Stephanie are awesome.
November 26, 2017
Google Public Storage Raina Brainz
November 17, 2017
Google Public Storage Myranda Martin
Fantastic customer service! Erica is all smiles and positive energy, making it a warm friendly environment. I feel great about having my stuff stored here.
November 15, 2017
Google Public Storage Dezirae Hagberg
This is a great storage location. Ariel is very friendly and helpful.
October 28, 2017
Google Public Storage Loowee
Shayla & bill were outstanding. They made it easy for me
October 20, 2017
Google Public Storage Katie Zinno
Erica always has a smile on her face and is ready to help. If you need storage in the area this is the place to go!
September 27, 2017
Google Public Storage xSpaceGhostx
September 24, 2017
Google Public Storage D. Vincent
Ariel help me get what i wanted, very happy, didnt take long at all. went over extras are really nice to get
September 17, 2017
Google Public Storage Lalo Guzman
Ariel did a great job.
September 8, 2017
Google Public Storage sharon santana
August 29, 2017
Google Public Storage Cindy Flacco
Excellent customer service. Erica was very helpful. I would definitely recommend this place.
August 16, 2017
Google Public Storage Edna Mcclurg
Ariel is awesome! Always patient and helpful! Know me by name!
July 1, 2017
Google Public Storage Christina Jimenez
Ariel was quick, informative and polite. I was expecting 30 minute waiting time but she was super fast and efficient. I'd definitely refer my family and friends to this location.
June 16, 2017
Google Public Storage MOHAMAD SAKLOU
June 10, 2017
Google Public Storage Tom Mohammed
Very good customer service .
May 23, 2017
Google Public Storage Mimi Huyu
Ariel is excellent and vert knowledgeable.
May 21, 2017
Google Public Storage Alex Konopka
Ariel was very nice and extermely helpful
May 13, 2017
Google Public Storage alicia isiordia
Ariel did a excellent job
April 25, 2017
Google Public Storage Matt Norem
Ariel Excellent service.
April 10, 2017
Google Public Storage raymond lopez
Great customer service . Relariel was very helpful .
April 1, 2017
Google Public Storage steve recchi
Great customer service
March 29, 2017
Google Public Storage Rafael Ibarra
Ariel was helpful and i wasnt planning on renting today but im happy i did! Wonderful customer service
March 28, 2017
Google Public Storage jeff struble
Ariel is great to work with.
March 18, 2017
Google Public Storage Brett t
Very clean and respectful. Ariel was very helpful.
February 26, 2017
Google Public Storage Kiet huynh
Aries did an amazing job helping me with units from auction.
February 5, 2017
Google Public Storage Gary Campbell
Ariel was very friendly and accomodating explained the costs up front, very helpful the entire time
January 26, 2017
Google Public Storage Eric Mobley
Same problems as some of the other reviewers. They did not honor the special from the website, and I called to get a reservation and was told there was a climate controlled unit. I had to temporarily store some musical instruments. When I arrived with a rented truck full of equipment, they told me they didn't have any climate controlled units. I had to settle for a tiny room that used to be a bathroom for $89 a month, which I thought was steep. I had to get the truck back, so we went ahead and left the equipment, but came back for it fairly quickly and vacated the unit. The lady we dealt with at the location (Jennifer) was very nice and helpful, but that didn't really change the circumstances and the fact we had to leave a number of guitars and other delicate instruments in the cold. Probably would not use again. Everyone was very nice and understanding, but that didn't make the situation correct. Had I been told by the customer service rep on the phone there were no climate controlled units, I would have made other arrangements.
January 21, 2017
Google Public Storage Michael Mckean
Chima was very helpful kind and considerate and a good sales person to she got me to buy a lock told me all the good things about the lock and how it is better than most she's a good fit for your company you need more associates like her
January 21, 2017
Google Public Storage J.Scott Schellhase
Raiel did an awesome job ...thank you
January 8, 2017
Google Public Storage Yolanda Johnson
January 2, 2017
Google Public Storage scott ingram
Jennifer was a very sweet person, great customer service!
December 31, 2016
Google Public Storage Bill Tyler
I was a mess going thru issues, stopped by your office. Jennifer made my experience a real blessing. Jennifer I Am going to remember what a kind Lady you are. The phone calls from you to see if I needed anything. Thanks for your time and effort you put into my experience with Public Storage. Best of wishes in San Antonio, Texas, and enjoy the firearms. Thanks Bill the happy guy.
December 19, 2016
Google Public Storage J. Darin Ellis
Jennifer was super helpful and got us into the perfect unit fast and easy! Fantastic help and we're very satisfied!!!
December 14, 2016
Google Public Storage Katarena Loven
This is a great place to rent from. Very professional and helpful. She was very professional and a joy to have help make our move less stressful. Thank you Jenniffer for a great job.
December 10, 2016
Google Public Storage Samuel Kamau
Receive awesome service from the store manager Jennifer and Chima. Will recommend this location to anyone wanting to rent storage space.
December 7, 2016
Google Public Storage paloma hernandez
muy bueno Jennifer was helpful
December 6, 2016
Google Public Storage Elmer Hernandez
She's really nice and make a nice work with Jennifer
December 3, 2016
Google Public Storage wikoli808
The staff was amazing! Thank you for all your help Jennifer and Shyrika!!!
November 15, 2016
Google Public Storage gregory simon
Everything was good Jennifer was a great help.
October 18, 2016
Google Public Storage Ron Spahr
I am recently moving and in need of a storage space. Everyone knows how stressful moving can be. Darron the property manager was the definition of customer service. He was Informative, kind, and helped put my mind at ease. I would absolutely recommend his services to my closest friends. Thanks darron.
October 9, 2016
Google Public Storage Tyler Smith
Jennifer got me in a storage unit quickly and was very nice and wasn't a hassle to get in!
September 30, 2016
Google Public Storage Angel Roberts
Thanks Dan for a smooth transition! Great job!
September 24, 2016
Google Public Storage Frank Ivy
From the first phone call with Jennifer, we were provided with excellent service. Dan was spectacular! You can tell that he takes pride in his job.
September 15, 2016
Google Public Storage Shelby Beeler
Dave was great. Showed me the unit, was clear with contract. Was even cool about me calling my insurance agent to see if I had existing coverage for storage. Office was clean and organized too!
September 1, 2016
Google Public Storage Jeni B
Dan was helpful and made this easy and quick!
August 16, 2016
Google Public Storage Pavel K.
Dan was helpful and made the move in easy.
August 10, 2016
Google Public Storage Adam Herrera
Got my storage unit today from Dan, and he made it a very easy decision for me to pick one here. Asked me what I needed and helped me get in and out because he knew I was pressed on time. Thanks for your help Dan!!!
July 30, 2016
Google Public Storage Chris
Tina was very friendly and helpful
July 4, 2016
Google Public Storage Courtney Row
The manager Shannon was great to work with, as she was very helpful and friendly. She went through and made sure the unit I wanted to rent was the appropriate one for the items and belongings I wanted to store. The only problem I came across was that you have to buy insurance for the items you are storing, and it doesn't seem to mention that on the website anywhere. All in all I am pleased with this location and would recommend.
June 19, 2016
Google Public Storage Victor Perez
I was in there the other day and ariel wad amazing. This girl has very good customer service skill. She is very friendly and kind. This girl deserves a raise! It is hard to find customer service reps like her these day.
May 30, 2016
Google Public Storage max pierce
Move in was a breeze. Easy to pull up to my unit. The staff are friendly and help up.
May 29, 2016
Google Public Storage Danielle Hayes
Ariel did an excellent job
May 24, 2016
Google Public Storage Victorino Pérez
Ariel the mermáid is amazing !
March 31, 2016
Google Public Storage Ronaldo Negado
Sharon is a very good manager
March 11, 2016
Google Public Storage Brendon Atumata
Brian is the best
March 4, 2016
Google Public Storage Amber Slider
Brian is awesome
February 25, 2016
Google Public Storage Rolando Raygoza
Brian did a WONDERFUL job! Simple & fast process. Love my storage unit!
February 19, 2016
Google Public Storage Cricket Brookins
Brian was specular. He was very helpful and exhibited awesome customer service :)
February 19, 2016
Google Public Storage Kilo Swau
Fantastic attitude really helpful got us the unit we needed in less then 20 mins cheers Brian
February 14, 2016
Google Public Storage Julia McNutt
Booking with Brian was easy. Friendly service, prompt, and got just what we needed!
February 6, 2016
Google Public Storage Karen Peck
Brian was super helpful! The site is clean and well accessible!
January 31, 2016
Google Public Storage Dale Mosley
Brian is the man he got me and out in time and I was happy with what he had to show me
January 23, 2016
Google Public Storage Servina Kansou
Brian is the best
January 13, 2016
Google Public Storage amadou jallow
Kylene the property manager very good and co corporate
January 9, 2016
Google Public Storage Anonymous
Kylene the property manager is the sweetest person I've ever met. She's always here to help and that means a lot when you're not in the best situation. She's very professional and I would recommend everyone to use this public storage. If I ever come across anyone needing a storage unit I will definitely recommend this public storage. If I could give 100 stars I would. Her service is outstanding!
January 5, 2016
Google Public Storage Schyler Ogans
Kylene is great lol
December 11, 2015
Google Public Storage Kristina Kuxhausen
Used to work for this company and would just like to say that Im super impressed with how much this facility has improved! Kylene and Brian are always friendly and helpful.
December 8, 2015
Google Public Storage Laurie Humphreys
Kylene the property mgr was excellent. Very helpful. I really like that thw cuatomer comes first! Thanks Kylene!!!
December 2, 2015
Google Public Storage MoneyAttraction DoughSicc
Kylene has very good customer service skills!!! She's great and very helpful!!
November 21, 2015
Google Public Storage Meseret Misker
Kylene is great and a good help.
November 14, 2015
Google Public Storage Miguel Cardozo
Very good
November 12, 2015
Google Public Storage jeremiah larson
Wish fences were a bit taller but costomer service is nice
November 11, 2015
Google Public Storage Justin German
Fast and easy, thanks Kylene
October 28, 2015
Google Public Storage Toni Jackson
Kylene is super nice,excellent service at a good price
October 23, 2015
Google Public Storage Yuvonka Wilkins
This public storage has a awesome guy named Brian, he was
October 18, 2015
Google Public Storage Juan Garcia
She is the best
October 18, 2015
Google Public Storage david granacki
Kylene the property manager is awesome and full of smiles
October 16, 2015
Google Public Storage Rachelle Jefferson
Brian. Awsome, and nice property
October 4, 2015
Google Public Storage Jessica Herrick
October 3, 2015
Google Public Storage c comos
Brian was amazing
October 2, 2015
Google Public Storage Lashel Sellers
Brian was great
September 23, 2015
Google Public Storage Amy Rivet
I showed up to pay my bill Kylene was on break. She said she would clock back on so I could pay and be on my way. The storage is under my husband, she new his name and his storage with out looking! She gave me great customer service along with the information to pay my bill online. I work in customer service as well it was great to be greeted with a happy voice and friendly smile. Thanks Amy
September 20, 2015
Google Public Storage Russ Houlihan
Kylene the manager was great
August 9, 2015
Google Public Storage Cristee Benson
Kylene was great! She made me feel comfortable right away, showed me the deals and was quick and polite.
August 7, 2015
Google Public Storage lisa barquet
Samantha and Kylene had been so helpful during our stay at Public Storage
August 4, 2015
Google Public Storage John Hostak
kylene is awesome
August 3, 2015
Google Public Storage Patricia Harding
Very good. Kyle ne is wonderful
August 2, 2015
Google Public Storage Paul Gates
Kylene was awesome helping me with my last minute rental. Close to my house. Thank you very much.
July 28, 2015
Google Public Storage Annie Jones
Kylene. ....have been with her forever. ....always helpful.....professional in every way....bright and cheerful. ....very knowledgeable. ....awesome.
July 20, 2015
Google Public Storage ANTHONY ROSSO
Sophie was excellent! She was very thorough and went through everything with me. And, at the same time she was very efficient. The check in process went smoothly and quickly. Great location, very convenient.
July 15, 2015
Google Public Storage Colin Bundy
I have been storing at this property for a few months now. Kylene the property manager was amazing. Found the perfect size unit .
June 24, 2015
Google Public Storage Brian O'Neal
Kylene gave great customer service with a smile.
June 12, 2015
Google Public Storage Veronica Barron
Very happy the people who work here are very nice and helpful the girl who helped me at the front very nice jo thank you
June 10, 2015
Google Public Storage jessi belland
Kyrene is amazing always smiling and extremely helpful. Great customer service.
June 3, 2015
Google Public Storage Shaman ZitO
Kylene was very helpful and I'm satisfied with my unit I am confident in storing my life long treasures here...thanks again! :)
June 1, 2015
Google Public Storage Christopher King
Kylene was very friendly and very helpful i will recommend this public storage to family and friends
May 30, 2015
Google Public Storage allan whitehead
Michael and Kylene were super friendly and extremely helpful, absolute pleasure to do business here.
May 29, 2015
Google Public Storage Mark Parker
above and beyond and friendly and helpful your employee Jo was assume l ! l
May 28, 2015
Google Public Storage John Franklin
A+ Super Customer Service! Joy was extremely helpful with all my storage needs.
May 27, 2015
Google Public Storage Jessica Naidas Herrick
Kylene is awesome. Always helpful
April 27, 2015
Google Public Storage Perlum Toombs
My things felt secure and the service was fantastic!!!
April 27, 2015
Google Public Storage Dannielle Spencer
Nice facility and good customer service manager on site was very helpful and knowledgeable friendly location would recommend.
March 26, 2015
Google Public Storage Mike Borfitz
YES! My experience so far has been fantastic! Kylene called me within minutes of making my online reservation and set me all up. When I arrived at the appointed time she was ready for me and obviously prepared and knowledgeable, giving me accurate information and great hints about storing my stuff. I feel that my odds & ends will be safe and secure at this location.
March 24, 2015
Google Public Storage Jason Wells
awesome person and place to do business with. thank you kylene.
March 24, 2015
Google Public Storage Paul Lewis
Kylene was great. Keep up the awesome customer service. Thanks.
March 14, 2015
Google Public Storage Lisa Young
Kylene is awesome
February 15, 2015
Google Public Storage Mikaelah Mullen
Mike was so very helpful. We were frustrated as to the actual size we needed but, with Mike's help we decided and it was perfect down to the last box!! Thanks Mike... From Alvin and Judith
February 9, 2015
Google Public Storage Stinkpickle 28
property manager kylene was very helpful when I came in to buy a moving quilt and boxes
January 31, 2015
Google Public Storage Kevin Lee
I have had to use many storage facilities in the past but this one was the best! The staff was awesome, very friendly and helpful.
January 28, 2015
Google Public Storage Jim Beattie
Kylene made our transition in picking out a storage unit; a very smooth one. She has a charming personality with great customer service skills. She is always friendly and answers our questions plus she solves the challenges, right away. My wife Brenda and I was always noticing that she was always cleaning or assisting customers. I have use Public Storage before. On each visit, we met a different person or didn't see anyone. Kylene is a very special person and always made our visit pleasant experiences. PS She always came to say hi to Oliver our Yorkie. Jim & Brenda
January 19, 2015
Google Public Storage Barry Southern
Kylen was a great Customer Service Rep. at the Kent store. Friendly and helpful in every way, always a joy to talk to.
January 1, 2015
Google Public Storage Leonard Mott Jr
Hello everyone thinking about using Public Storage soon or in the future. I have had several storage units in the last 10 years and by far the people at location number 20606 @ 25700 Pacific Highway South in Kent make it easy to store your extra junk or whatever you may want to call it. Kylene is the property manager at this location and shes the main reason i am writing this review and recommending this location. When Kylene has her day off then Mike is there to take her place. These are the two most friendly and helpful employees I have come across in the last 10 years of renting storage units. Hats off to Public storage for hiring such great and helpful employees.
December 30, 2014
Google Public Storage Dan Edmonds
Would highly recommend the facility at 25700 Pacific Kent, Wa. The manager Kylene is always pleasant and asking if she can be of service. The outstanding aspect is that she remembers her customers names. I am very impressed because this type of service almost seems to be non existent nowadays.
December 30, 2014
Google Public Storage Les Kelly
amazing people
October 31, 2014
Google Public Storage Holly Hamilton
I had a great experience getting a unit here. Everyone was really helpful. Going through a stressful transition in life and it was nice to have one less thing to worry about.
October 9, 2014
Google Public Storage Kerry J
I am a long term public storage patron and have always had very positive experience with the public storage company . The current storage unit i have now is perfect and made so because the manager at this particular public storage is so professional and courteous . She has made it so easy to feel that my possessions are safe and protected and bent over backwards to inform us if we were late and made the process of getting through any system problems that happened easy because she cares so much . We do not live in the area and are only storing our things to keep them safe she lives on site and keeps us informed . Her name is Kylene and she will treat you as if your the most important customer in the world ! We would love to open our own storage facility and steal Kylene away how fortunate public storage is to have her and her family caring for their business and how fortunate for me to have her looking after our possessions ! With love and deep respect from our family to the public storage family THANK YOU SO MUCH !
October 2, 2014
Google Public Storage bozokidd58
this is the second time i have used this location in a span of 6 years. when i first called i talked to wendy.. when i came in for the first time to rent and for the past 4 times over the months i have been welcomed by kylenes friendly face..always helpful and personable... i had a problem w my lock after hours and she was like why didnt you come knock on my door? you know where i live!!! LOL.. i woiuldnt do that because thats her family time but its really nice to know that if i am ever in a jam again i can depend on her.. thank you.. danya pardo
September 20, 2014
Google Public Storage Kenna's Life
Came in to get boxes yesterday and kylene the manager was very helpful. Not knowing what I needed she helped me get the correct amount of boxes. Thank you will recommend to my friends.
September 20, 2014
Google Public Storage tom hixon
Manager on site is very friendly, helpful and professional. Site continues to be clean and accessible and a pleasure to frequent. Concerns over safety of belongings in storage are few. Very well run organization. Five star rating w exception of recent rate increase!😀
August 17, 2014
Google Public Storage Loral Pritchett
Prop mgr is soooo profesional and expert. Se r vice is prompt and efficient and we have everything we need to make a move. Appreciate your service... its made easier.
August 17, 2014
Google Public Storage Matthew Woolcott
Excellent service! Was in and out quick, the lady that works there was so friendly, efficient, and professional! Love the deal I got, storage unit was clean. Definitely a go to for your storage needs!
August 7, 2014
Google Public Storage james stacy
Good customer service. Thanks Wendy and Kylene!
July 12, 2014
Google Public Storage Lieolani Sheetz
Brian was Fantastic and showed us to our storage fast! We got what we needed and now we are on our way!
June 20, 2014
Google Public Storage Steve Henderson
Great service by Kylene.
June 12, 2014
Google Public Storage zhibo liu
Brian is nice guy! cool!
June 12, 2014
Google Public Storage christopher rowland
Brian was very helpful. Made the process fast and easy. Would recommend these guys any time!
May 16, 2014
Google Public Storage Max W
Brian was a pleasant and curious employee: l pl Imm@highly recommended
May 15, 2014
Google Public Storage rigoberto campos
Came in to rent a space today and Brian, the manager, was very helpful. Great experience!
April 18, 2014
Google Public Storage temo mendez
I was help by brian. Real fast experience person made sure we had everything we need it. Thanks!
March 27, 2014
Google Public Storage Marodi
March 24, 2014
Google Public Storage Gregory Rake
More than anything Kylene is a professional who provides all the relevant information. We have just started our rental agreement, and so far, so good!
March 24, 2014
Google Public Storage Silus Elliott
My experience was great. Kylene was great and super friendly. She made it everything a breeze.
March 23, 2014
Google Public Storage stacy LaNier
I love this location on site manager is great. I have used both locations and had bad experiences and poor customer service. This site changed my opinion of public storage termendously. Thanks for kaylene for making my experience great and all the hard work u do.
March 12, 2014
Google Public Storage Russell Frerichs
They were understanding when I had a problem with my credit card payment plan. Thanks.
March 12, 2014
Google Public Storage Kylene Schermerhorn (Kylene)
I've been with Public Storage for almost 5 years now and I've always felt safe with my belongings stored at Public Storage,And both Kylene and and Chuck are always courteous and very helpful.thank you Todd DeLaughder
March 5, 2014
Google Public Storage Sonia Gonzalez
Kylene the manager is very nice and happy person and a im very happy at this location..
March 4, 2014
Google Public Storage Carmine Anastasio
This location is very convenient! Kylene is most professional and kind. She worked with us to find the best bin at the cheapest price for us. We highly recommend this storage facility for these reasons and the safety factor of this excellent facility!
February 19, 2014
Google Public Storage Malorie Spreen
Awesome service!! Kylene was very helpful and sweet!! Thank you!
February 14, 2014
Google Public Storage carrie sullivan
I would just like to say the management at this location was incredibly helpful, Brian was more than kind and helped me find everything i needed. I give this store my top rate in customer service, I will recommend them to all my friends! thank you!
November 4, 2013
Google Public Storage Phil Fowler
Kylene is the first public storage employee that remembers my name. Top notch customer service from her.
November 4, 2013
Google Public Storage Tom Barrett
Kylene is an excellent customer service representative, I have been a customer for over 6 years and when ever a question or problem has come up she is right on the ball! Friendly courteous professional couldn't ask for better! If your looking for a safe, friendly, reliable storage service, look no further!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Tom
November 3, 2013
Google Public Storage Gary S
Kylene was very helpful with signing me in and familiarizing me with the facility. Moved from another PS and from first impressions, am happy I did. I would recommend the facility.
October 30, 2013
Google Public Storage Crystal Bolton
I had an awesome experience here. I was struggling with something and the man on shift Brian was a huge help. I will recommend to all my friends
October 28, 2013
Google Public Storage Mario Quintana
The property manager kylene was helpful and will recomend her company
October 22, 2013
Google Public Storage Pamela Cicconi
This location is amazing ....prices MUCH better than the storage place near 272ed and the gal who runs the place...WOW She is great making the whole experience very pleasant and smooth ...Kylene was very pleasant to work with.
October 15, 2013
Google Public Storage Roger Cecil
I am a long time customer at this PS site, due in large part, to the friendly and professional treatment I've always received from Kylene. She keeps the facility tidy, but most important, monitors the units to help keep my belongings safe. I appreciate Kylene and intend to remain her customer.
October 14, 2013
Google Public Storage Larry Bosshart
this storage sight is wonderful clean and always happy faces working in the office kylene is a great manager she is always very helpful and always has a smile on her face great place to have your storage.
October 13, 2013
Google Public Storage Angela Smith
I came back to public storage after I had some bad issues with another property. And Kylene was happy to help me with getting a new unit and any questions I had. She is always friendly.
October 12, 2013
Google Public Storage Rachael McKittrick
Savina is really helpful and nice. Very friendly to people.
October 10, 2013
Google Public Storage Ed Drosdick
Life at times is difficult but even when moving Kylene is a bright spot in my day. Buying supplies, answering questions, or sharing stories, she is a real treat to do business with. When I had employees like her, I tried to help and mentor them to be a their best because it reflected on my organization. Good people are hard to find and keep. Value the good ones.
October 5, 2013
Google Public Storage Doreen Mills
My experience at Public Storage with Kylene has been only good. The property is kept clean. I am happy to recommend this location to my friends and family.
September 21, 2013
Google Public Storage michael briley
I've been a customer for 2+ years , half of that I was overseas and my stuff was secure for the duration. The manager lady , Kylene is nice to me and has been very helpful , as I am slightly disabled. I am very happy at this location.
September 14, 2013
Google Public Storage Lyric Swords
I am happy to say Kylene is great!!! Every time I have had to go into the office she has a smile and a sweet disposition. She is kind, thoughtful, and really cares about making sure you are happy with your experience. Moving is not fun, but having someone that sincerely tries to help "the customer" have a great experience is fantastic!!!
September 4, 2013
Google Public Storage tina mork
Tess has been great helping me obtaining n maintain my storage unit. she has always been there to answer questions n concerns. I feel n see her treat me and others like humans n not just a customer but on a personal level. I seen here training others in a professional manner n treats the new employees like they have been part of the public storage family for years. Jason helped me in a good n professional manner, I just met him once but he seems like a nice person. I give store 26805 very high marks.