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Address

612 Village Drive
Virginia Beach, VA 23454

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

757-918-7693

757-918-7693

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

757-918-7693

757-918-7693

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 39/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 39/mo $78
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 74/mo
    Online only price
    Half Price Sale
    Parking 10'x30'
    • Uncovered parking
    $ 74/mo $148
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x15'
    Online only price
    $ 79/mo
    Online only price
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 79/mo $105
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 93/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 93/mo $124
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 131/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 131/mo $174
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 141/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 141/mo $188
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Virginia Beach Storage Units by the Naval Air Station

Virginia Beach self storage rentals with drive-up access for loading and unloading are located right off the Virginia Beach Expressway by the Naval Air Station Oceana.
This storage facility is surrounded by retail, including The Shops at Hilltop, and is particularly convenient for any resident of North Virginia Beach.
This storage rental location offers both competitive prices and flexible storage options. Our 5x10 storage units are perfect if you just want to keep a few things off base, offering as much packing space as a typical bedroom.
Preparing for a deployment? Try one of our 10x10 storage units, which can hold all those major appliances, boxes of clothes and furniture while you are serving the country.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 287)

February 11, 2024
Google Public Storage Pete Crossley
EDIT* In the last 2 years my rent has doubled and onsite service is non-existent. Very disappointing. If you need storage, this is the place and Ellen is the lady to help you. Customer service is awesome, Ellen will recognize your vehicle, know your name. I switched storage places on a recommendation and I highly recommend this place too! If only for Ellen, you cannot go wrong here!
December 21, 2023
Google Public Storage Rick Peters
A homeless person moved into my camper while stored at this facility. The homeless person was likely there for multiple days before the cleaning staff made us aware. Lots of damage was incurred as well as many things stolen. Public Storage management explained they have no responsibility for damages, and they offered only to cancel our last month of billing after we obviously chose to remove our vehicle from their insecure facility. As someone who recently stored his vehicle/camper at this facility you need to be aware of many things I was not. 1. There are video cameras on the property, but they only point at the front gate. 2. There are not regular security patrols on the property by a security guard or security team. 3. This facility is what they call a "kiosk" location, which means there are no office staff on premises on a regular basis. A little over a month before the homeless person kicked their way into my camper, made themselves at home, and stole everything of value, our license plates were stolen from the same vehicle on this same property. This means each incident involved a police report, time off from work, lots of money, and hassle on my part to resolve the situation(s). I explained to Michelle, the district manager, that I would be leaving an honest review of my terrible experiance with Public Storage, and I asked if she would be at least willing to refund the last 2 months of our storage fees. If so, I explained, I would add to the review that they worked with me to make up for some of the losses we incurred. She refused. Further she said I was trying to ask for a bribe, which she called a crime. To be clear, I asked for a refund for the two months in which my vehicle was repeatedly robbed in their "secure" facility. I believe this is me asking for a refund on services they did not render, as they did not provide a secure facility. You are welcome to judge that situation however you like, but you should know if you store your belongings here you are risking having my same experiance. When your belongings are stolen from this insecure facility be aware they have no empathy and they will not reimburse you for any loss. Further, as the victim of a crime, or in my case crimes, perpetrated on their premises, if you dare to ask for a refund on your storage fees you may well be called a criminal yourself.
October 7, 2023
Google Public Storage Matthew Serpa
Terrible customer service because they would not refund the 30 dollar move in fee. Units are terribly maintained, with most of them including ours having black mold in the climate controlled areas. 1/10 would not recommend.
October 7, 2023
Google Public Storage Kaitlyn Serpa
Moved in same day I paid that morning looks up in our climate controlled unit and there is black mold in the unit called to get it handled and they did they could have it "handled". we wanted upgrade they refused to match the price online and or wave the 29$ admin fee even tho I did all the work for the unit including driving to a different location to pay this morning. When we decided to cancel fully they refused to refund me my 29$ as well as everything else I paid this morning not even 5 hours after I paid it. I'm so frustrated with this location and company
July 5, 2023
Google Public Storage Derrion Sanders
Great communication with customers
May 26, 2023
Google Public Storage Joshua Sanders
Ellen and Michelle were very helpful. Very responsive. It's always been simple to work with them on two of my units.
April 21, 2023
Google Public Storage Jay Hosea
April 1, 2023
Google Public Storage Big Dawg
March 3, 2023
Google Public Storage Kalisha Harding
One of the best storage unit I have rented and I highly recommend to download the Public Storage App for easy access when opening the gate
October 11, 2022
Google Public Storage Kimberly Ekenstam
This location is a self serve, but I was able to arrange to meet up with Hanna who showed me the available unit and where to place my POD when I moved in. With her help I was able to make a decision to go with this location to store my belongings and am very happy with the service provided.
January 7, 2022
Google Public Storage Igor
Karen was such an amazing help! Thank you for helping me out!
November 19, 2021
Google Public Storage melissa moyers
November 2, 2021
Google Public Storage Morgan Eckert
Karen is awesome. Best staff, so helpful ! 5/5 stars!
January 12, 2021
Google Public Storage Pamela Goode
Personell is always pleasant and most efficient with their customer service. The best staff I've dealt with opposed to others.
November 23, 2020
Google Public Storage Charles Brown (chasbr)
Charge to much
November 11, 2020
Google Public Storage F G Coyle
Ellen was superb! She helped me find the right unit and made sure everything was correct. She's dedicated and wants to ensure the customer is pleased. A top notch person. Thanks!
November 9, 2020
Public Storage Anas RAI
How much is the rent for a small or large space. ?
September 3, 2020
Google Public Storage Christopher Holland
Ellen was very knowledgeable, customer focused and went out of her way to help me! A+
June 3, 2020
Google Public Storage Zyalah Ward
Came in to inquire about a unit I need in the future, Autumn took me to multiple units to find the size I needed. She had great customer service and really made my day. I had no idea about the storage process and now I do, will definitely be renting here
April 7, 2020
Google Public Storage Victoria Mann
Ellen is wonderful!!! She goes above and beyond for her customers and does everything she can to meet the customers needs!!!
March 26, 2020
Google Public Storage Travis Jeffers
Ellen was, helpful, informative and a treat to work with. We are very happy we went with Public Storage.
March 15, 2020
Google Public Storage Courtney Jarvis
Went today to get a storage unit after going to a few different places. Ellen at this particular location has been so helpful . She made sure we got the correct size to match our needs and budget . Quick professional and friendly service !! Thank you Ellen !
March 6, 2020
Google Public Storage Eric Dominguez
March 5, 2020
Google Public Storage Courtney Cover
First experience using Public Storage, and Ellen made the process very seamless. She was able to answer all of my questions and give very helpful suggestions. Highly recommend!
February 6, 2020
Google Public Storage Ashley Osgood
Convenient location. Ellen at the front desk was super kind and informative.
February 5, 2020
Google Public Storage Anna M
Received great help from Ellen. Super friendly, knowledgeable and helped me alot with great deal !
February 5, 2020
Google Public Storage mike zapata
Ellen has been great with keeping in touch about any details that have come up or questions I’ve had while my stuff has been storage. Super helpful when it came to getting everything settled. Thank you so much!!
February 3, 2020
Google Public Storage Brooklyn Bandit
Ellen is the absolute best!!! She is super friendly, knowledgeable and helpful. You rock Ellen!!!!
January 13, 2020
Google Public Storage Christopher Fogwell
5/5 rating. Very helpful and very easy to get the storage unit size you want. Ellen works hard and is always readily available to assist you and accommodate your needs. They are very diligent with security and safe keeping of the location.
January 13, 2020
Google Public Storage Katie
First time using storage and thank God for Ellen, she helped us with everything and answered every question we had. She was very kind and very helpful in showing us every option we had and helped us to get the best deal for our situation! I wish everyone who worked in customer service was as caring as she is!
January 12, 2020
Google Public Storage Tisa Shillingburg
I recently relocated to the area from Fredericksburg VA and I have to say that Ellen made the process seamless and was very knowledgeable and professional. She was a pleasure to work with and gave us lots of helpful advice. I highly recommend this facility.
January 11, 2020
Google Public Storage kristi sullivan
Ellen was very informative. She answered all my questions, even the ones I never thought to ask. Thanks a bunch for your time and patients. Kristi S.
January 10, 2020
Google Public Storage Kim Peters
Ellen was so sweet and very informative! Definitely customer friendly
January 10, 2020
Google Public Storage Truu Integrity
Had a great experience Ellen was so sweet and very helpful..
December 10, 2019
Google Public Storage Alan Davis
Ellen the Property Manager is easy to work with and very helpful. Property is clean and easy to access.
December 8, 2019
Google Public Storage Ian McKenzie
Ellen has been a huge help getting my belongings into a rental unit. Very friendly and experienced to help make sure you don't miss anything for the long term protection of your property.
December 6, 2019
Google Public Storage Keith Bolden
Great job Ellen was very helpful and very friendly.
December 4, 2019
Google Public Storage Madison Gunter
Ellen works at the front desk and she is absolutely amazing! She helped get us a spot to park our camper ASAP and was very accommodating! Her professional and high quality customer service made our experience with this storage facility exceptional!
December 2, 2019
Google Public Storage Atsuko Biernot
Last month, I was caught in a peculiar situation where I lost my cc just before the rent was due and had to pay cash at in a Ches. location. They were undergoing renovation & their internet was down. They took my cash & gave me a receipt, but my payment didn't get posted. Ellen, at my location, helped me get it posted and then further helped me get the system-assessed late fee removed from my acct. She contacted her district Mgr to ensure that the late fee was properly removed! It's working with people, and in particular people like Ellen, that it's worth renting at Public Storage.
December 1, 2019
Google Public Storage Jonathan Craven
Ellen went above and beyond helping us get our camper stored. She saved us a lot of hard ache and money. Thank you Ellen! You Rock!
December 1, 2019
Google Public Storage Debbie Cacace
Very helpful. Ellen is always smiling and greeting us. Has provided good tips for protecting stored items.
November 13, 2019
Google Public Storage Darcy English
great storage experience. Ellen assisted me with my rental and was excellent. She is the epitome of customer service done right. she was friendly and knowledgeable. She went above and beyond to assist with my needs. Highly recommend.
November 9, 2019
Google Public Storage David Daskam
Ellen was more than helpful! She made sure I was choosing the right size unit and made the rental process very easy. I would recommend this place to everyone!
November 8, 2019
Google Public Storage Chris Parker
The storage spaces are clean and spacious. Ellen was very polite and explanatory about the facility.
November 6, 2019
Google Public Storage Mariah Balboa
Ellen is amazing! She was so genuinely helpful in making this a fast and easy experience for us. Thank you Ellen :)
November 6, 2019
Google Public Storage Mike Brown
I rented a 10x10 unit today for a pretty good price compared to the surrounding storage facilities. The process was pretty easy and Ellen the front office manager was extremely helpful, polite and friendly. The storage unit was pretty clean when I opened it and they have all drive up units which is what I needed. The location is pretty well situated and in a good part of the city.
November 5, 2019
Google Public Storage Lisa Ulrich
Ellen is the most helpful, sincere and pleasant employee at public Storage. She thinks of everything you might encounter while storing your things. She is so thoughtful and knows your name everytime I stop. I appreciate her kindness and efficiency at all times. Thank you
October 26, 2019
Google Public Storage Cameron Dye
I had excellent customer service at this Public Storage; Ellen was thorough and professional. The unit was clean and ready on time. I would not hesitate to recommend this location to others.
October 24, 2019
Google Public Storage jainmial16
Go to this location see Ellen very nice and helpful
October 24, 2019
Google Public Storage jose morales
Ellen very nice lady and happy, helpful when on her property..
October 24, 2019
Google Public Storage Robert Brown
Ellen is a great help with things! Wonderful always.
October 24, 2019
Google Public Storage Alex GM GM
When coming to this public Storage I always have nice communication with Ellen very helpful
October 14, 2019
Google Public Storage Paige Fleming
Ellen is excellent! She is always helpful, friendly, and communicates very well! She really looks out for her customers.....
October 13, 2019
Google Public Storage Cadence Gilbert
Ellen was very helpful!
October 13, 2019
Google Public Storage Mario Amador
Great service from Ellen she’s helpful and friendly
October 7, 2019
Google Public Storage Alessia Spielvogel
Ellen was great! Very informative, pleasant and helpful.
September 9, 2019
Google Public Storage Malissa Shippa
Clean units and great customer service! Ellen is super sweet and helpful
September 8, 2019
Google Public Storage Henry Guess III
Ellen was terrific help, I will also rate her help & the facility as 5 🌟 in other social media and their website
September 7, 2019
Google Public Storage Melissa Pierce
Very friendly place with outstanding service. They definitely go above and beyond to be of help.
September 6, 2019
Google Public Storage eric richardson
Great customer service from Ellen. Very polite and helpful. Enjoy taking to her when making my payment.
September 4, 2019
Google Public Storage Brandy Brower
Ellen is so great! Very friendly, caring, and thoughtful! I actually picked this location because of her high reviews! She definitely lived up to everything I read! She remembers everyone too! The first minute i was there i could tell that she was the Ellen everyone raved about!
August 26, 2019
Google Public Storage Deborah Krems
Ellen is the best hear she's so nice and friendly and also helpful she's a real Gem and asset to this management office thanks .
August 19, 2019
Google Public Storage Ken Chapman
Ellen has been great. She has been very professional and pleasant every time I come in to pay my rent. Kinda nice that she remembers who I am.
August 19, 2019
Google Public Storage Angela Schemetti
Ellen has the best customer service I’ve ever experienced. She truly makes this experience one to remember for the good! Highly recommend Public Storage because of being treated so well!
August 19, 2019
Google Public Storage Mr 757
Excellent Customer Service I would recommend this Storage. Facility with no hesitation Thanks you Ellen your the Best,Mr Ransom
August 19, 2019
Google Public Storage Crystal B
I have had nothing but great customer service at this location. I have used other locations in the past but this location the customer service is always above and beyond. I even appreciate the follow up calls from Ellen, knowing that they don't have to be done but its a courtesy. Ellen is so friendly and takes time to really acknowledge the customers.
August 19, 2019
Google Public Storage Amy MIller
This public storage location has changed my entire view of storage unit places. Ellen is by far one of the most professional, personable, and kindest employees I’ve ever met. She has been so helpful and accommodating when I’ve needed her over the past year. You’ll know your unit is being watched over as she is aware of the smallest things - she once called me because she noticed I had a different lock on my unit and wanted to be sure I was aware. Nothing gets by Ellen. She’s awesome!!
July 26, 2019
Google Public Storage Hermitage Roofing
Very friendly service from Ellen, very helpful and respectful!
July 26, 2019
Google Public Storage Shooters Hill Outdoor's
Great service
July 18, 2019
Google Public Storage Kyle Unzeitig
From affordable rates, great service, and decent pricing, this Public Storage facility has all the things you need for short or long term storage at a cheap rate. Ellen, the manager, helped me tremendously through the process, gave me a few pointers on how to store stuff successfully, and was very friendly and kind the whole time. This facility is top notch in storage unit facilities. 👍🏻
July 14, 2019
Google Public Storage John Doe
July 4, 2019
Google Public Storage Trent Pritchett
Ellen the property lady is awesome customer service on 1000%
June 23, 2019
Google Public Storage Alanzo Anderson
June 15, 2019
Google Public Storage Sean B
June 15, 2019
Google Public Storage Shawn Leavens
Ellen was fantastic help and very friendly. Was very professional and easy to connect with. I’m glad I got to experience her as the help at this service.
June 13, 2019
Google Public Storage Stephen Thompson
Ellen was very helpful in making the rental process easy and made sure all needs were met.
June 9, 2019
Google Public Storage Kloss Dalton
June 5, 2019
Google Public Storage Alexander Nelson
June 5, 2019
Google Public Storage Lisa Mooney
My husband and I recently rented a storage unit online from the Virginia Beach Village Drive location. We were phoned promptly by Ellen who scheduled a appointment for our unit rental. We are very pleased with the unit and how professional and knowledgeable Ellen was assisting with our storage unit selection.
May 10, 2019
Google Public Storage Jade
My boyfriend and I are military and purchased a storage unit from this facility and the process was so easy and helpful all thanks to Ellen and her vast knowledge of her job. We were unsure of what we wanted but Ellen directed us on to the right path of what would be best for our situation. Ellen gave us phenomenal customer service and genuinely cared about what we needed. I highly recommend this public storage facility all because of Ellen, she exudes professionalism and legitimate concern for her customers. Ellen demonstrates the pinnacle of customer service!
May 9, 2019
Google Public Storage VirginiaBeach Girl
Clean units, friendly staff, easy access! I’ve been storing my items here since October of 2017 and have loved it! I started with a large 10x30, then downsized to a 10x10, then moved and took on 2 additional units and have now downsized again. Each time, Ellen has made the process seamless for us and is so helpful! Property is well lit and maintained and Ellen has taken the chore-work out of moving and storage for us.
May 9, 2019
Google Public Storage Eric Tobin
Clean facility and great customer service from the manager Ellen. Great prices also !
May 9, 2019
Google Public Storage Me
Excellent customer service!!!
May 9, 2019
Google Public Storage Lemon Drop
My girlfriend first got a unit here and as we transitioned to move in together I got a unit too. Everything was really easy to book, easy access with my truck. They have boat storage as well. Ellen, the Property Manager, helped us out when we needed to take on an additional unit and was able to put us next to other which made it super helpful for ferrying things back and forth. Thank you Ellen.
May 5, 2019
Google Public Storage Brad Chambers
Outstanding experience as a customer at this location. Ellen is incredibly kind and professional!
April 15, 2019
Google Public Storage Moni F
I highly recommend this Public Storage because of their exceptional customer service and professionalism. My partner and I rented a short-term unit to help us transition to a new apartment, as our old lease was ending. In the final week of renting the unit, my partner left for a last minute business trip and I could not locate the keys to the lock on the unit. I needed to find the keys to vacate the unit and avoid a late fee. As our deadline to vacate our unit approached, Ellen was very patient with me. She has great communication skills, as she was there to address my concerns and relay my dilemma to other employees to help me out when she was not in the office. Long story short, I found the keys before my deadline to vacate the unit. The process of closing our account was fast and efficient; Ellen informed staff members that I was coming in that day with my keys. We will definitely do business with them again for our future storage needs!
April 13, 2019
Google Public Storage Will Fareed
This is the best storage place in all of Virginia Beach. I have used quite a few others over the years to store my motorcycles. Ellen, at 08143, is always so helpful and in a great mood. Her knowledge of the storage business in general has made my life easier and saved me lots of money. Talk to Ellen to see if she knows of any discounts! She finds deals that you may not be aware of. The property is clean, secure, and in a convenient location, yet at a very low traffic intersection.
April 7, 2019
Google Public Storage Ina Y
We’ve got good storage unit with GREAT customer care! The establishments are nice and clean. It is easy to use and to get to. Our unit was very clean. Ellen is knowledgeable and extremely helpful. She has great customer skills and always is friendly and nice. I will definitely recommend this place to anyone!
April 5, 2019
Google Public Storage Suzanne Worrell
This was my first time using a storage unit. Ellen was so informative, showed me how to use the locks and gave me a lot of information. I didn’t need storage for long but had a great experience and would highly recommend this location! I didn’t have any problems or complaints. It was a seamless transaction and that is all you can ask for.
March 10, 2019
Google Public Storage Scott Sokolowski
I've had a trailer in storage here for a while now. Great price and great service. Ellen was awesome, she was patient, friendly, and helpful. I would rent here any time.
March 10, 2019
Google Public Storage Lisa Stephenson
By far my best experience with a storage facility. Ellen is fantastic to work with... I would not want to be anywhere else and it’s because of her. Employers need more Ellen’s on their team for sure!
March 3, 2019
Google Public Storage john fowler
The on-site manager - Ellen - is excellent. Friendly, helpful, and knowledgeable. She'll help make sure you get just the right storage space - so you don't end up renting more (or less) space than you need.
March 2, 2019
Google Public Storage Vanessa Johnson
My experience was great. Ellen has excellent customer service. Need more people like her.
February 26, 2019
Google Public Storage D Dandridge
Ellen is an asset to this location. Ellen is the most kind and gracious employee here (only employee I have ever met here honestly). She goes above and beyond to assist her customers, whether it is giving tips on how to properly store their items, staying a bit late so that they can make a payment in person, or assisting with a Thanksgiving-Eve-turkey-deep fryer-wrong-unit-broken-lock-fiasco! (😁 She essentially saved Thanksgiving 2018.) Ellen is truly an angel, a joy to talk to, and always selflessly assist her customers even through the craziest of storage emergencies. This review is LONG OVERDUE, but the owners of this facility have an asset in Ellen. I hope they realize that she is what keeps the customers happy and those units filled. GIVE HER A RAISE, SERIOUSLY! #LoveYouEllen&ThankYou
February 16, 2019
Google Public Storage Mike Reaver
The staff is what makes this storage space great. Extremely helpful and some of the nicest people you can meet.
February 13, 2019
Google Public Storage colter krebill
Great customer service! Thank you Danisha for all the help!
February 11, 2019
Google Public Storage Jacob Castellanos
Ellen provided excellent service. Demonstrated how to use the locks, while she showed me the unit. Very personable and knowledgeable. Able to answer all questions I had very quickly and efficiently. Thank you! :)
February 7, 2019
Google Public Storage Abel Fabian
Property Manager Ellen was very helpful, made a reservation online and was promptly called to verify and set up my appointment to come in. Very clean facility!
February 6, 2019
Google Public Storage Chance McCoole
I’ve been renting 2 storage units here for the last few months. The place is very clean and the Manager, Ellen, is very kind and does a great job knowing her tenants and keeping an eye on the place. I would highly recommend this place. Thanks Ellen.
February 6, 2019
Google Public Storage Justin Smook
Ellen was great!
February 6, 2019
Google Public Storage C Spikes Productions
Love public storage Ms Ellen is the best
January 9, 2019
Google Public Storage michelle gonzalez
I was there yesterday Jan 8 2019 to rent a space for my car. Ellen helped me. I have to say she was easy to talk to and she is very knowledgeable. I was convinced. I rented the space.
January 8, 2019
Google Public Storage Antonio Mcclease
Ellen was so helpful! And very nice, public storage needs more employees like her. I will tell all my friends who need a storage to go there!!!! Thank you Ellen!!!
January 8, 2019
Google Public Storage Fresh_prince_taii V
I had so many questions and I ellen was there to help answer my questions. THANK YOU . I will be in contact for more storage needs ..
December 27, 2018
Google Public Storage william lee
December 13, 2018
Google Public Storage David Andrews
Ellen, the site manager, was fantastic and friendly! She looks out for her tenants, the property, and helps people tremendously. While visiting the Public Storage location at Laskin and Village Dr. in Virginia Beach, we inadvertently locked our keys in our car. We've all done it at least once and the experience is seldom fun (or inexpensive). Ellen helped to make the situation stress-free, provided great advice, and set us at ease as we waited for the locksmith to arrive. Definitely a good Samaritan and a great asset to Public Storage!
December 6, 2018
Google Public Storage Nubia Barrera
Ellen was a great help, very personable an knowledgeable, A+ in customer service. Thank you Ellen!!!!
December 4, 2018
Google Public Storage S Snyder
Thank you Ellen for everything! My family and I are grateful you were there to help us get into a storage unit fast with our belongings!! You are an asset to this company and we thank you again!!!
November 9, 2018
Google Public Storage Justin Perreira
Ellen was extremely helpful and I would recommend her location to anyone looking for Storage.
November 5, 2018
Google Public Storage Hopkins Bail Bonds 757-222-0000
Great location! Ellen is very helpful and friendly. She’s certainly an asset to the business.
October 22, 2018
Google Public Storage rick carretta
Ellen was very sweet, informed, and helpful. All businesses would do better to have employees like her. I will return because of her service
October 15, 2018
Google Public Storage Valerie Kupfer
Ellen was great. She helped us with everything we needed.
October 13, 2018
Google Public Storage James Smith
Ellen is extremely helpful, efficient, and is great at troubleshooting!
October 8, 2018
Google Public Storage yancy woodard
I was in need of a storage unit last min. Saw the online prices and reviews of the Village Dr. location. Ellen definitely lived up to the positive reviews and then some. Would recommend this storage to anyone and I would also recommend that they work with Ellen! It’s amazing to see that amount of customer service today; when it seems it has become a lost art...thanks Ellen!
October 6, 2018
Google Public Storage Sean Collins
I moved in here and Ellen was great! She really helped out and made my experience so seamless. Definitely a great place to rent!
September 23, 2018
Google Public Storage Allison Ames
Ellen was so helpful. She got me in and out quick and was able to accommodate me changing units when the one I selected was too small!
September 7, 2018
Google Public Storage Stephen Smith
Ellen is the best. Makes you feel at home and is so welcoming!!!
September 7, 2018
Google Public Storage John Welke
Ellen was spectacular. I was in a very tough situation yesterday and she went out of her way to help and was very courteous about it. Her customer service was wondderful.
September 5, 2018
Public Storage S MJ
Is there a set schedule for Units for auction?
August 29, 2018
Google Public Storage Chris Zak Tyler Adams
August 22, 2018
Google Public Storage Nathan M
The service Ellen provides is the best! Always happy to help, and her perfesionalism were easy above par. She was more than willing to help with anything she could!
August 12, 2018
Google Public Storage Scott Weikert
Ellen was tremendous. She helped us through a difficult storage problem, provided sound and practical advice, helped us locate a convenient storage area, and even brought us water in the heat of the move. Without her help we'd still be stuck. Thank you Ellen!
July 10, 2018
Google Public Storage Teairra Collins
Excellent store manager (Ellen) and good pricing on units.
July 6, 2018
Google Public Storage Anthony Peterson II
Ellen was VERY helpful. She managed to offer me a great rate for a storage unit that turned out to be exactly what I needed. And was pleasant to talk with. Really a nice person! Thank you very much, Ellen
June 25, 2018
Google Public Storage Amy Gordon
June 5, 2018
Google Public Storage Heidi Macemore
Thanks Ellen! Wonderful customer service!!
June 2, 2018
Google Public Storage morts edwards
We need more people like this working, Ellen is an excellent employee.
May 7, 2018
Google Public Storage Bianca Vuittonet
I haven't had a better experience at any storage facility. Ellen is great, answers all of my questions and goes out of her way to make sure I'm a happy customer. She's the reason I've decided to keep my unit as long as I have. Thanks Ellen for all your help & hard work!
May 4, 2018
Google Public Storage Katherine Seibt
I worked with Ellen to get the perfect storage until on super short notice. She was kind and helpful. It's nice to know my stuff is somewhere safe and secure.
April 19, 2018
Google Public Storage alberte raphaela Radif
being a customer at this place, I have the privilege of meeting Ellen. She is the epitome of good customer satisfaction. With that said, I can see myself doing business with any other storage place.
April 19, 2018
Google Public Storage Charlotte Bowlby
This storage property has been good, because of the primary staff person Ellen. She's been there since I first signed up. Although we had some issues initially with another unit, truck was too large to get in to the location of the unit, and the people had to quickly find another place. Other than that one incidence, Ellen is very accommodating, looks after me when rates are going up or going down to help me get best rate for my money and my needs. I appreciate her personal service, and I consider her a friend. All storage units have their issues, rate increases, etc, but she makes those things she has no control over tolerable and treats her renters with personal service and always goes the extra mile! I just hope they are paying her a good wage, because she's a gem and and you can't find that kind of PR and Customer Service just anywhere. Jennifer A
April 18, 2018
Google Public Storage Nick Moon
Ellen is one of the most generous and kind people I’ve met. She is always helpful when I have questions or like when I needed paperwork for the DMV. She deserves a raise.
April 18, 2018
Google Public Storage Nora Judge
Appreciate the great service Ellen help provide
April 18, 2018
Google Public Storage Tay Bassett
Ellen was so helpful and kind. Her input & knowledge made my wife and I feel so comfortable storing our stuff at Public Storage! Thank you Ellen!
April 15, 2018
Google Public Storage Cheryl Cooper
Staff very helpful
March 20, 2018
Google Public Storage Sarah j
The manager of this place is one of the sweetest people ive ever met. She takes her job seriously and cares for the establishment greatly. I trust my things being there 100%.
March 15, 2018
Google Public Storage Ashley J
I have been renting with public storage at this Virginia Beach location for the past year and Ellen has been so helpful every step of the way. Last year, I needed to rent out a unit kind of last minute she was able to get me into one within that day. I was new to the area but had to leave to go back home (out of state) all of a sudden. She recommended movers that could help me move my belongings in such a short amount of time and I was able to get everything from my townhouse and moved altogether within 2 days. Now fast forward to a year later I’m back for a short period of time to get my belongings and move them back home. I reserved a U-pack to get my stuff moved to Florida. After being in communication with Ellen the week before I was able to get my U-pack delivered to the property to be able to move quickly. Then my movers DID NOT show up to move my unit to the u-pack. I mean it was on the property but I had heavy items in my unit and I am not strong in any shape or form to move my stuff solo. Can you say I was STRESSING because I had this 28ft trailer on the property for no longer than 24 hrs and no movers in sight. Ellen to the rescue, I told her what was going on she then called up a friend that helped other residents in the past with moving items and no lie within 10 minutes he and his wife were there to help me move my storage unit. GOD IS GOOD! They were great and finish in no time and I was able to get my u-pack packed and picked up not too long after that. Everything worked out! Let me tell I have been so appreciative and grateful for the customer service I have received from this location, I know I’ll be renting from other public storage properties in the future!
March 12, 2018
Google Public Storage Paul Degner
Ellen was very helpful with everything. Helped me set up my account..
March 9, 2018
Google Public Storage lerone whitely
Ellen is the best store manager in the world!!...love her
March 1, 2018
Google Public Storage Maryanna Turnage
Ellen is one of the kindest people I have met in this area; her personalized service and positive work ethic set this storage property apart from not only other companies, but within Public Storage as well. Thanks for everything!
February 15, 2018
Google Public Storage Jennifer Dawn Real Estate
Ellen was absolutely wonderful!! I was searching for a storage unit and after Ellen's service, I knew this was the only place I wanted to store my items! She took time to walk the property, talk to me about the security and available units throughly. She even stopped frequently to pick up items of trash as we walked the property because she takes pride in the facility being clean and well maintained! She is an impressive employee! I am happy to recommend this facility! I know that Ellen will make sure it is taken care of with great detail and pride for the property! Thank you so much for your kind service Ellen! You are a gem!
February 12, 2018
Google Public Storage Scott MIller
Great place, and Ellen is so kind and helpful. She definitely works hard at making this a good place to rent by making everyone feel like family. As a manager myself, I really appreciate her hard work and dedication at making this a good experience while I’m in transition.
February 1, 2018
Google Public Storage Steven Figueroa
Marsha was fantastic
January 23, 2018
Google Public Storage William White
Was there to work on some electrical and the manager Ellen was so helpful and nice. If all employers would be professional like her.
January 23, 2018
Google Public Storage cathy thompson
Love the manager Ellen. Helpful and prices good
January 16, 2018
Google Public Storage Rita Diangelo
The first time I walked in public storage and I talked with Ellen , She was helpful friendly and knowledgeable.she made me feel comfortable that I was in the right place to store my personal belongings. Everytime time I see her she always has a smile g.and says hi Rita
January 5, 2018
Google Public Storage Paul Bevard
Ellen has been one of the most helpful person that I've run into at a storage unit. She is always there for any questions or any other reason. She has been so very pleasant to me and show that she cares for her tenant s there. Thank you Ellen. You are one in a million
December 18, 2017
Google Public Storage Megan Alexander
Ellen was so nice and friendly! She was extremely knowledgeable and helpful, answering any and all questions I had.
December 14, 2017
Google Public Storage Christopher Sanford
Ellen was very nice and helpful. The location is great too!
December 12, 2017
Google Public Storage KOACHE “KOACHE” KOACHE
Ellen was very helpful and made my experience a wonderful one. I will definitely recommend this little location to all of my friends and clients. Make sure to ask for Ellen... A++++++
November 26, 2017
Google Public Storage Jade L. Gardin
I absolutely love working with Ellen. She is extremely friendly, outgoing, knowledgeable and helpful every time!!
November 26, 2017
Google Public Storage BaM BaM
November 9, 2017
Google Public Storage Rihana Williams
Ellen was very friendly and helpful! She gave good tips on the best way to store certain items. I️ would definitely recommend using this public storage location.
October 26, 2017
Google Public Storage Nikki Winkler Radford
Stellar service and always with a smile, Ellen completely made our experience with this storage facility one of the best I've had. The units were clean and easily accessible but more than anything the great experience was defined by the superior staffing!
October 13, 2017
Google Public Storage Zenie Taylor
Deal with Ellen she is very I'm formative
October 13, 2017
Google Public Storage Ricky J
Service was great. Ellen was a huge help. I rented a spot for my truck it was clean and had plenty if room for what I need. Thanks again!
October 2, 2017
Google Public Storage Mr. Mitchell
Called right as they open yesterday and spoke with Ellen. She was a life saver, very professional and extremely knowledgeable about the layouts of the units. I would recommend anyone to go here.
September 28, 2017
Google Public Storage keith vazquez
The best storage ever! Ellen is the greatest at customer service.Always helpful', finds a way to make it all work! An easy 5 star review!
September 28, 2017
Google Public Storage Kate Reid
Ellen was awesome! Great service, very thorough. Ellen made sure I had all the information I needed + helpful tips and she even called after we had forgotten something in our unit after move out!
September 23, 2017
Google Public Storage Angel Hamrick
Ellen is extremely helpful. I love that the facility is in a great location and I feel safe there.
September 22, 2017
Google Public Storage James Taylor
Great storage with great personal service from Ellen.
August 11, 2017
Google Public Storage Alan Davis
Ellen was easy and great to work with!
July 18, 2017
Google Public Storage Tyra Hannibal
Ellen is great and her customer service goes above and beyond .She went out her way &call ed her supervisor Michelle to help resolve my problem. For that I am very grateful. They really care about their customers.
July 13, 2017
Google Public Storage Mike Galdieri
This was the best experience I've ever had with a storage unit. Ellen runs the place meticulously with a friendly smile and helpful attitude. Highly recommend.
July 6, 2017
Google Public Storage Shawn Saunders
Ellen is absolutely the best, I would definitely refer each and everyone I know that's looking for storage to her location....If everyone in the world presented themselves the way she does it would be such a better place. Thank you Ellen😘
July 5, 2017
Google Public Storage Sharnicka Rivera
Ellen was awesome.
June 26, 2017
Google Public Storage Sung N
Great experience and Ellen is a superstar. Just moved out of town VA Beach to Kansas, but have been using my 10'x20' external unit for over 14 months. Set up, automated online pay, late site access till 9pm, no hassle otherwise. Now the montly rate did go back up to the reg rate after the introductory first year, but they were good to notify me.
June 25, 2017
Google Public Storage John Pachuca
June 16, 2017
Google Public Storage Lannie Stewart
Stopped in to get some packing supplies and Ellen was very sweet and informative. Thank you so much for all you help.
May 25, 2017
Google Public Storage corey webb
Ellen at the Virginia Beach locatoin was awesome! Thanks for all of your help
May 18, 2017
Google Public Storage Kay Roberts
Ellen was SOOOOOO AMAZING and helpful. She went out of her way to make sure i got what i needed and had a great attitude. So happy i picked this facility!!
May 16, 2017
Google Public Storage Hunter Spitzer
Very nice facility, nice location, great pricing. I've had a storage unit at this location for several months now and love it. No issues at all. I would highly recommend this location to anyone. Also the staff here is awesome, especially Ellen, she is very kind and always willing to help or answer any questions.
April 12, 2017
Google Public Storage Belinda Castor
I met a true jewel at this location, her name is Ellen, I came there with some issues which she helped resolve, willing to help any way she could, a true customer service experience. You don't always fine persons willing to go above and beyond unless you have a passion for what you do and live people. I thank her for all her help and say you truly have a great person working and representing your company.
April 6, 2017
Google Public Storage Keith Klein
.I had this unit for about 6 months. Great storage unit at a pretty good price The help from Ellen at this property. was the best you will ever get. She made you feel very comfortable and helped in any way possible. When i first got there i was not sure what type of unit i needed and Ellen talked to me and directed me in the perfect unit at a great price. she also helped me with moving advice and things i may need. I once lost my keys to my lock and when i called Ellen assisted me in getting into my unit and getting a new lock with no worries at all. when moving out of the unit Ellen was there again to help the checkout process go just as smooth as it could and even assisting me with some small trash that needed to be disposed of. All around a wonderful experience. It's very nice to see someone who cares and enjoys there job as much as Ellen does. Thanks Ellen!
March 22, 2017
Google Public Storage Bruce Mullen
Ellen was very pleasant!! She took her time with us and was friendly & inviting. She also didn't mind counting all of our $1's, it was nice to deal with someone so patient.
March 15, 2017
Google Public Storage Norm Carolina
Drug dealer living in units. Garbage everywhere, Rats. A very nasty and dangerous place. We left after complaining about the homeless drug dealers in the units.
March 9, 2017
Google Public Storage Rahwa Amanuel
I worked with Ellen during my short term rental of a unit, from the beginning she has been more than helpful with all of her knowledge in the storage units, pricing, she even went as far as letting me know a bit about the Virginia Beach since I am new in time. One thing that stood out to me was she went out of her way to give me a call to follow up with me and my future plans with my storage unit just to stay on the same page with me! I appreciate the great customer service!!!
March 9, 2017
Google Public Storage Christa Christopher
Ellen is very helpful and an awesome person. Thank you!
March 9, 2017
Google Public Storage Dmytro
Thank you Ellen for your help. ;)
February 14, 2017
Google Public Storage Sean Gibson
Ellen was very friendly and knowledgeable about the units. Ellen was very easy to work with!
February 14, 2017
Google Public Storage Amy Weill
Wonderful staff and great location! Ellen was very helpful and very friendly.
January 25, 2017
Google Public Storage Rachel Litke
Great staff, very friendly! Ended up with the perfect sized unit. Even with all the rain Virginia Beach had, while my stuff was in storage, it all stayed dry.
January 17, 2017
Google Public Storage Robert Nowinski
Great location, fantastic staff. Family business with most considerate staff. Safe, secure and dry units Master combination to premises, then you provide your own lock and keys to your own unit. Reasonable monthly fees.
January 10, 2017
Google Public Storage Matthew Kinsel
Exceptional customer service. Very helpful and very friendly
December 18, 2016
Google Public Storage Karen Z
Our experience at this location was so simple and stress free. Ellen was extremely helpful. She answered all of our questions in a knowledgeable and friendly manor and gave recommendations for the type of storage unit that would best fit our needs. She was wonderful!
December 16, 2016
Google Public Storage V
Ellen is very personable and friendly with every customer. Her professionalism is outstanding and Public Storage has great deals and affordable prices for units!! Thank you so much Ellen!
December 12, 2016
Google Public Storage sheena west
November 16, 2016
Google Public Storage Kyle Perry
Excellent customer service ! Ellen is absolutely commited to helping in anyway she can.
October 30, 2016
Google Public Storage L Riley
Within 3 months of having my unit they upped my rent $10. Their facilities are roach infested. Save your time and money and shop another storage facility.
October 27, 2016
Google Public Storage Beth Ann Haynes
The best customer service from Ellen at village drive in virginia beach. We will definitely consider storing our stuff here again! Wow
October 26, 2016
Google Public Storage Erin Queary
Very clean and nice
October 26, 2016
Google Public Storage Cdot S550
Im very pleased with the customer service. Ellen did an amazing job helping me find the perfect size storage that stored all my belongings easily. Definitely recommend this facility!!
October 19, 2016
Google Public Storage Andrea Cornett
Great place. Location is perfect. The grounds are clean and well kept. Ellen is very helpful and personable - great customer service!
October 7, 2016
Google Public Storage Rebel NDN
Great staff. Ellen is awesome.
October 3, 2016
Google Public Storage ja megadonn
Ellen the manager is Plenty of help, hooked me up, made sure my unit was safe by calling me that I locked unit wrong. Called me yesterday to remind me of my bill.
September 20, 2016
Google Public Storage Karen Cassidy
Ellen was such a breath of fresh air, professional and efficient. Working with her during a move - made moving easier. Thank you Ellen.
September 20, 2016
Google Public Storage hhhglow123
September 20, 2016
Google Public Storage Brittany W
Excellent friendly customer service (from Ellen ), nice clean units, and quick service, I am super happy with my choice of Public Storage at this location.
August 29, 2016
Google Public Storage Liz Kvech
i called today and talked to the property manager and she was kind and very helpful. i will definitely recommend this facility to anyone !!
July 28, 2016
Google Public Storage Sarah H
Cheyenne is very friendly and helpful.
July 20, 2016
Google Public Storage Woogie Stabile
this place is awesome. cheyenne had me set up within minutes and answered all my questions thoroughly.
June 19, 2016
Google Public Storage Thomas Tucker
Great customer service! Cheyenne really did an amazing job explaining everything to me and making sure that my needs were met. Thanks Cheyenne!!!
May 14, 2016
Google Public Storage Chubb Fit
I met with Brenda. She was very helpful and informative.
April 21, 2016
Google Public Storage Rachelle Alvarez
Cheyenne was excellent! She found us the perfect sized unit and was very helpful. Awesome customer service!
April 20, 2016
Google Public Storage DONNA NIELSEN
Lots of patience. Nice grounds. Very friendly people.
April 19, 2016
Google Public Storage Mike Ward
Cheyenne was wonderful! She answered all of our questions and greeted us with a smile.
April 8, 2016
Google Public Storage Kelley Freeman
Very fast an friendly service.Brenda was very knowledgeable and sweet.
March 26, 2016
Google Public Storage Ramsey G. (MarineIota77)
Met with Cheyenne about renting a parking space. Super helpful and helped make my experience there extremely easy. Will definitely refer this facility to anybody looking for storage of any kind. Thanks Cheyenne!
March 15, 2016
Google Public Storage Elizabeth Russo
Cheyenne was super cheerful and professional actually looking forward to the move into storage! Great rates and easy access.
March 14, 2016
Google Public Storage Chris *
Quick, easy, and affordable.
February 4, 2016
Google Public Storage Teguh Santoso
Cheyenne was awesome! !! Super helpful and professional.
February 3, 2016
Google Public Storage Brian Scott
I have a parkin space here at Laskin and I saw Danielle on the property and she was so sweet and kind asking about my experience here . I truly did appreciate the hospitality. Thanks Danielle
January 31, 2016
Google Public Storage Toni
December 30, 2015
Google Public Storage George B F
Easy online reservation process. I was contacted by phone within a few hours and we discussed my storage needs and determined an appropriate time to inspect the facility and arrange for move in. Met with Scott on move in day. He ensured that space would suit my needs and overviewed PS policy on renter's rights. We completed all paperwork in a timely manner. So far, so good. Thanks Scott.
December 20, 2015
Google Public Storage Rachell Amaoui
Danielle got me into my unit and out the door with excellent customer service! She was very friendly and helpful answering all of my questions!
December 10, 2015
Google Public Storage Brad Wilson
Wendy is the best! She always takes care of me!!
December 5, 2015
Google Public Storage Allen Mellott
Great experience dealing with Wendy very valuable asset to your company
December 1, 2015
Google Public Storage Jay McLure
Wendy was very helpful and friendly. Unit was convenient, clean and the right size.
December 1, 2015
Google Public Storage DAVE ANDREWS
Awesome customer service. Wendy was very approachable. Helped answer all questions. Thank you very for the friendly establishment.
December 1, 2015
Google Public Storage Kyle Sears
Very friendly and professional staff, Wendy is awesome. Location is great! No traffic. Very secure location. Best public storage location I have dealt with!
November 28, 2015
Google Public Storage Elyssa Richey
The facility is clean and neat. Wendy is an absolute delight. Very helpful and will be returning.
November 16, 2015
Google Public Storage Chanele D.
I have two units and Wendy has assisted me with both. I find her to be very caring, patient and personable with her tenants. She is a real assert to Public Storage. Thanks for all of your help Wendy!
October 15, 2015
Google Public Storage Jacob Ramos
Wendy is a great asset to this company. shes caring for customers very fun to talk to and understanding...and these instructions for this review on the card bite.
October 14, 2015
Google Public Storage Margaret Billups
Excellent service, excellent staff! Wendy is great and always professional!
October 9, 2015
Google Public Storage Andricus Robinson
Jamie was a great help in assisting me with my storage unit
September 22, 2015
Google Public Storage C.j. Armsrrong
Wendy is awesome very attentive and helpful .you dont want to go anywhere else.
September 14, 2015
Google Public Storage Tonya n
September 7, 2015
Google Public Storage Lionel Henderson
Always a good experience when going to public storage where the staff helps you quickly and efficiently. Want to thank Wendy especially for always being accommodating and patient. Your great!
August 14, 2015
Google Public Storage Akeem Mosley
Went in to pay on my unit today and Sherrita was very helpful fast and effecient, and ensured that my storage needs were met and everything was working out well with my unit, awesome customer service!
August 14, 2015
Google Public Storage Gus Harvey
Sherrita was extremely pleasant while helping with my payment this morning! very charismatic and welcoming attitude, I would recommend public storage to any of my friends and family based off of my experience with her their this morning.
July 8, 2015
Google Public Storage Ryan C
My experience with Public storage has been amazing to say the least. Wendy there has been been more than accommodating and patience with me. I personal feel that Wendy has gone above and beyond her professional duties to make sure that not only were my storage needs where met, but she also communicates with me in a way that makes me know that my belongs safe with Public Storage. Wendy has a great sense of humour; and yet, she still maintains a professional demeanour at all times. Thank you, thank you, thank you Wendy for all you do for all us with a rental unit at Public Storage at 612 Village Dr. 23454.
July 5, 2015
Google Public Storage Tammy Bodie
This location is great for me close to my home. The workers are very helpful . Nice when I come in to pay. Can't say any bad on anything.
July 5, 2015
Google Public Storage James Baggett
I always receive excellent service. When I see Wendy on the property she is always friendly and helpful.
June 26, 2015
Google Public Storage Ron Bishop
Jamie was very professional and efficient in processing my rental. She was pleasant and very knowledgeable. The large unit was well priced, convenient, and clean upon inspection. Jamie is a most excellent representative of Public Storage as she provided the service, marketed additional supplies and services, and was very businesslike in her entire demeanor during my sign-up for a unit. In short, I would be very willing to hire Jamie to work in my business as she is a very real asset to the company. I really appreciate her help and support in determining my space needs and ensuring I was happy with the unit I rented. She deserves more than a pat-on-the-back, she is certainly ready for more responsibility and greater challenges. Ron Bishop, 6-26-15
June 16, 2015
Google Public Storage Taylor Joson
great prices and the office is always really helpful
June 13, 2015
Google Public Storage Robert Snyder
Awesome
June 11, 2015
Google Public Storage Auradewalky
Excellent service and smiles with Wendy and Michelle!!! Thank you for all your help and kindness!
June 5, 2015
Google Public Storage ian grady
Wendy provides outstanding customer service. Facilities very clean, organized and ensure the security of my belongings.
May 4, 2015
Google Public Storage Justin Stewart
The service I received was fantastic and very helpful. The woman (Wendy) who helpful and very kind.
May 4, 2015
Google Public Storage Alexis N. Mcelvy
great costumer service ! very nice !
April 25, 2015
Google Public Storage Brandon Whitehead
Wendy omg one of best n charming property manager @ public storage was so helpful n gave me great advice on life!!!
April 11, 2015
Google Public Storage Janelle Riccio
amazing service! Wendy was so much help to us and got us the perfect unit with absolutely no notice.
March 8, 2015
Google Public Storage Let's Talk (Let's Talk About It)
I stopped by to say hello to Wendy and she was in the middle of helping an older gentleman. Her willingness to make the customer happy was admirable. You can tell she really cares about her ppl. Keep up the good job!!
February 28, 2015
Google Public Storage Zach Caswell
Recently got a unit. The process was super easy and Wendy at the front desk was awesome. Everything was explained thoroughly and prices were reasonable. Definitely recommend this place if you need a storage unit!
February 9, 2015
Google Public Storage Ross Lee
Jamie was very helpful and knowledgable of the rates and property. I would recommend this storage property to anyone.
February 2, 2015
Google Public Storage Tristan Eastman
excellent experience, Wendy and Jamie were both very helpful and very informative. they answered all my questions and were very nice to me. If you need to store anything i recommend public storage 612 village dr. virginia beach va 23454 nice joyful people, great rates.
January 30, 2015
Google Public Storage Tom gernheuser
awesome
January 27, 2015
Google Public Storage jennifer Fowler
We just moved here from San Diego and we could not move into our original house,so we rented a smaller townhouse and a storage unit. I was expecting it to be a hassle but Wendy, one of the employees at public storage made it extremely simple! Anytime I have a question, or even need directions or a answer about a business in the area, she has always been kind and compassionate! I would highly recommend this facility to anyone who needs to store something small or large!
January 5, 2015
Google Public Storage Charles Gass
I was just at your location on Januaury 5th helping a friend who has been going through some hard times, and fortunately for us the lady working there, Wendy, was a real delight. Even though my friend was in a bit of a mood she was able to make him smile, it really turned the rest of our day around. I am glad she was there, I don’t think anyone else could’ve pulled him out of that funk he was in. Thank you so much Wendy!!
December 29, 2014
Google Public Storage Dawn Kellam
so helpful and courteous
November 26, 2014
Google Public Storage Willie Showell
great service and friendly staff
November 26, 2014
Google Public Storage Lou Ashby
I moved to a competitor after a rate increase on my storage space. I felt as if I was conned into their price (just to get me in the door). Service wasn't bad but the rent increase is what chased me away.
October 31, 2014
Google Public Storage samuel reid
Did this for Victortia she is awesome
October 31, 2014
Google Public Storage Jennifer Wilson
My boyfriend and I have a unit here and I would recommend this location. Erin always is nice and helpful.
October 28, 2014
Google Public Storage Ted B
Erin was exceptionally friendly and helpful every time I went into the office. The whole staff was always courteous. I never had any issues and when I had a credit on my account, they ensured I knew immediately and reminded me when I forgot I had it! Great experience working with them. I will recommend anyone to this particular Public Storage business. Thanks Erin and staff! Ted
August 31, 2014
Google Public Storage oseghale orukpe
Great experience, I will be back in the morning to rent with Tonya.
August 25, 2014
Google Public Storage Jemar Streeter
Good job.
August 23, 2014
Google Public Storage Dorothy DeBari
I had a fantastic experience today. My lock was not working...Tanya to the rescue! She walked over to my unit & tried to help me with it. It was being stubborn so Tanya happily gave me a new lock! Hurray! I'm so stressed from moving & Tanya was able to put a smile on my face by making something less stressful for me! Thank you Tanya & Public Storage!
July 8, 2014
Google Public Storage Whirlwind S
Excellent, tonya provided great service!
June 25, 2014
Google Public Storage evan lucas
Tanya was great
June 24, 2014
Google Public Storage Melanie Galloway
Tonya gave me the absolute best service I've ever had!!!!
June 1, 2014
Google Public Storage Terry Stratton
Great experience. Very helpful. Storage clean.
May 31, 2014
Google Public Storage Chad Baughman
Quick and easy process. Tonya was friendly and very helpful and professional.
May 31, 2014
Google Public Storage DeQuandra Davis
Tonya was very knowledgeable and helpful
May 24, 2014
Google Public Storage ryan kane
Tonya provided excellent customer service
May 24, 2014
Google Public Storage Elizabeth Ammons
Tonya
May 24, 2014
Google Public Storage Kimberly Drumm
Overall a good place.Customer service is good.Its hard to get into the office because there's usually only one employee on the premises.Also there's definitely a mouse/rat problem within the facility.some of my picture frames were chewed on and I didn't have no food in there.Could use more lighting in storage units as well.only one light when u open your unit.
May 23, 2014
Google Public Storage Jennifer Meadows
Erin was a great help. She showed us several spaces that would be good for our needs. She helped answer all of questions and extremely friendly and knowledgable. The storage facility is in a great safe location.
May 18, 2014
Google Public Storage Joseph Avant
Tonya was nice & very helpful.
May 16, 2014
Google Public Storage Lonnie Henderson
Had a wonderful experience . I had to move very quickly, the property manager helped me out , she was very professional and knowledgable.
May 7, 2014
Google Public Storage Connie Gillespie
Tonya was perfect and extremely helpful!
May 5, 2014
Google Public Storage RaeJean Hermansen
Great service
May 4, 2014
Google Public Storage Mark Hayes
5 star service with excellent customer service.
May 4, 2014
Google Public Storage Jerome Ebalo
Tonya provided excellent customer service and accommodated my specific needs. Great service.
April 15, 2014
Google Public Storage Keshara C. McGee
The staff was very knowledgeable and eager to help with selecting the best unit for me. Management thoroughly explained the contract, terms and conditions that were a part of renting the unit, and I would definitely recommend anyone to this location. Very clean facility and extremely great service overall!
April 8, 2014
Google Public Storage mocosha
I first spoke with someone on the phone, I believe his name was Ray. He helped me locate a storage unit adequate for my stuff in the area I was looking for and helped me with pricing and with the dollar month promotion. He then made an appointment for me to go view the storage. I got a call from Erin withing 24 hours to review my appointment. She was very helpful once I got there and was so friendly. She showed us to our unit and made sure we were happy with it. She explained insurance and protecting , she was just very helpful and gave me everything I needed and all the information I required. I would definitely recommend this location, Erin is honest, helpful and very friendly !
March 30, 2014
Google Public Storage Diana Jones
Excellent service clean room
March 30, 2014
Google Public Storage Peter Shepherd
Excellent experience. Quick and easy.
March 28, 2014
Google Public Storage Bruce Liptak
Brittani was amazing!
February 24, 2014
Google Public Storage Marie Mazza
I went to the public storage on Saturday morning Feb. 15th , looking for just a box. the person behind the walk in at the desk was friendly and as pleasant as could be. when I told her what I needed she was very knowledgeable and assisted me with a smile. I would definitely go back to his public storage just because the customer service was excellent.
February 21, 2014
Google Public Storage Shelby Graham
Very helpful and informed about facility...quick and painless
February 8, 2014
Google Public Storage Terry Kellam Jr.
I really had a great experience here at this location. The property manager know's her stuff .
February 8, 2014
Google Public Storage Amelia Lewis
I went to this location the other day and was so happy with my customer service experience. The property was clean and the property manager tonya was so helpful and I will definitely be getting my unit here!
December 13, 2013
Google Public Storage R Checchio
Kimberley was very professional, upbeat and helpful during my check in process. She explained everything very well and answered all my questions completely. Facilities are well maintained and if Kimberly is any indication of the quality you will find here you will not be disappointed. She did a great job.
December 9, 2013
Google Public Storage G Binns
Just came back from visiting your faculty and the manager on duty was very professional and showed me several units out in the rain on this cold day. She was knowledgeable and courteous. I would definitely recommend this facility to everyone. I made a reservation and will be moving in on Saturday!
November 12, 2013
Google Public Storage David Langley
Great customer service. The property Mng. Tonya was very knowledgeable of the property and was willing to show me several units today. I felt that she went above and beyond even though I didn't purchase a unit.
February 16, 2013
Google Public Storage Amber Williamson
Excellent customer service and competitive prices. Facilities are well kept and very organized. Highly recommend for your storage needs!