Public Storage Self-Storage Units at 5440 Midlothian Tpke, Richmond, VA
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 43/moSmall 5'x5'- Inside unit
- 1st Floor
$ 43/mo $57Best Price Label -
5'x10'Online only price$ 58/moSmall 5'x10'- Outside unit
- Drive-up access
$ 58/mo $77Best Price Label -
5'x10'Online only price$ 60/moSmall 5'x10'- Inside unit
- 1st Floor
$ 60/mo $80Best Price Label -
5'x15'Online only price$ 65/moMedium 5'x15'- Outside unit
- Drive-up access
$ 65/mo $87Best Price Label -
5'x20'Online only price$ 98/moMedium 5'x20'- Outside unit
- Drive-up access
$ 98/mo $131Best Price Label -
10'x15'Online only price$ 129/moLarge 10'x15'- Outside unit
- Drive-up access
$ 129/mo $172Best Price Label -
10'x20'Online only price$ 159/moLarge 10'x20'- Outside unit
- Drive-up access
$ 159/mo $212Best Price Label2 units left! -
10'x30'Online only price$ 181/moLarge 10'x30'- Outside unit
- Drive-up access
$ 181/mo $241Best Price Label
Nearby Self-Storage Locations
Self Storage Near
4805 Jefferson Davis Highway
Richmond
VA
23234
Self Storage Near
10110 Midlothian Tpke
Richmond
VA
23235
Self Storage Near
10755 Midlothian Tpke
North Chesterfield
VA
23235
Self Storage Near
1717 Bloom Lane
Richmond
VA
23223
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Midlothian Storage Units in Richmond Near Route 60
Find storage units in the Midlothian area of Richmond near Route 60 for all your organizational needs.
Wherever your storage journey starts, Public Storage is here to help. 5x5 storage units are available to help clear out that hall closet or car trunk from winter coats, tools, and sports equipment. For more space, our 5x10 storage units can hold larger items like patio furniture, bicycles, small appliances, and extra luggage.
If townhome or apartment living isn't suiting your style, take a load off with one of our 10x10 storage units. With room for furniture like couches, dining sets, and mattresses, you can refresh your space and make your home feel brand new again.
For more ambitious storage projects, our 10x15 storage units are great for moves, home renovation projects, and even business needs.
After you've stashed your stuff, treat yourself to a day at Forest Hill Park, where you can hike along James River, explore the historic Stone House, or just lounge under the trees.
This location offers both indoor storage units and outdoor storage units to suit your unique storage style. With our eRental program, you're just a few clicks away from booking a contactless move-in to the perfect storage unit for you. Next stop: storage success.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 361)
Nalease was beyond helpful with all of my storage needd
Sam and Monay were a great help! Very friendly and gives you every piece of information up front. I look forward to storing with this location specifically
Kim was great in helping us!
Great costumer service.👍
Nalease was beyond helpful and helped with everything I need. Highly recommend for everyone to see her
Amazing service. Faith was wonderful with helping me check out
Faith was very excellent and have very good customer service !!! You rock faith 💕
They definitely will not work with you, all about late fees
Faith was really helpful
Faith was the representative that assisted me with my transaction today. She is very professional, very patient and very polite. I’m so glad I chose public storage because of her care and attentiveness to my needs.
Faith was very friendly and took care of all my needs!! Thanks!!
Faith was very pleasant and helpful and I really needed her assistance immediately. 😃 Thank you so much.
Myra was excellent with her customer service and beautiful personality I was reluctant at first but her sales pitch was convincing so I changed my mine and stored with PS will recommend my family and friends
Faith was super helpful and kind. Answered all my questions!
Myra was very helpful when I came in to transfer to another space. She gave top notch customer service.
My payment with Chris Stinson was quick and easy. Pleasant and friendly with a great personality!
Chris Stinson was extremely helpful and professional with me and answered all of my questions with pleasure. His attitude was amazing and he was very kind and nice. He even let me see the unit before purchasing. I am very pleased with this location.
Such a helpful and smooth experience with Faith! Thank you!
Great location. Front desk assistant was incredibly attentive to my needs as a patron. She quickly and effectively answered all my questions very welcomingly. Happy to have chosen this spot for my short term storage needs.
Faith provided a great customer service experience.
Sam was super helpful! Went above and beyond to help me move into one of the last units left on a really HOT day. All the while, someone reserved it while we were looking at it! Nevertheless, Sam didn't give up & I'm convinced he would've built a unit if he had to! Best customer service!
Faith was super friendly, and I loved that I could set everything up last night online. Thanks Public Storage!
Faith was amazing and made my move in super easy!
Faith was very helpful and I'm am very satisfied with my space 😁
Very easy to setup, great customer service with Faith at the front desk… everything was ready within a hour!!! Awesome experience
Faith was amazing!! It was a quick and easy process and we are so pleased with her service!! Thank you Faith!!
Faith was super helpful and made moving in very easy! Friendly place
I loved my service with faith she was fast and very reliable 🙂
Why did they mount the keypad for the gate so you have get out to use it? Weird lock came with the storage unit. You remove the core when you unlock it. Not much room to get by other cars when the drivers don't know how to park.
Faith was very clear and concise with giving me information, instructions, and help as my first time as a customer.
Sam did an amazing job helping me get a storage space! Awesome customer service
Faith was a lot of help with rental
Faith was awesome!! Nice welcome when we pulled in!
Sam is a great guy
Sam was very friendly and extremely helpful in understanding my needs and meeting them. Most importantly he was very informative and detailed in reviewing the contract. I was able to make a confident and informed decision which made the experience worthwhile.
This place exceeded my expectations. Customer service and online capabilities were great. Good security, no problems. The place was clean and maintained. I had my stuff in a 5x15 unit for 6 months. Everything stayed dried and secure with zero issues and the pricing is very reasonable. I will use this location again if needed.
I had a good experience today. Faith help me out
My experience in March 2022 is that NO ONE is usually in the office. Consequently, there’s NO ONE to answer the phone or your questions. Furthermore, the response time to my messages-3 were null and void. I had to escalate my issues to upper management. My move in date DID NOT reflect the day in which I did the application on line. So I was charged for the day before the actual utilization of their services. Thus far I am NOT impressed with them whatsoever!! I’m always going to be bothered by the fact that I feel that they CHEATED ME!! A company that is not willing to EAT $13 that they Know I didn’t use, is a company that has NO INTEGRITY and one which personally I will NEVER use again, nor will I recommend them to anyone!! In the end- I hope that they are satisfied with over charging me, but they ultimately loose!!!
Faith was great! She provided excellent customer service
Faith was super nice & really helpful !! Best customer service
Faith is amazing and got us in and out. Thanks girl!!!!
Faith was just as sweet over the phone as she was in person!!! She had us in a out in no time!!! Yaaasssssss Faith🙌🏽🙌🏽🙌🏽 Thank you so much
Faith was AWESOME!!! Very knowledgeable and professional!! Great customer service!!!!
Faith has great costumer service she awesome
Excellent service faith helped me out a lot! Definitely recommend
Faith was really amazing! She was really nice and I was able to get access my unit in a timely manner!
Faith did an amazing job helping me get a storage space! Awesome customer service
Faith was an awesome help! Excellent customer service. I was setup with storage in less than 10 minutes. I appreciate the service. !
Faith was very good and helpful
Got a new storage today and Faith was the Extremely helpful and knowledgeable with explaining everything.
Ask for Kaydie! Shes hands on and super helpful, also works at other locations!.
Would give 0 stars if possible the woman in the office was rude and rushing. DID not do her job at all was trying to leave almost 3.5 hours before they close and just will NEVER rent there or any of the public storage places again. VERY POOR SERVICE
Very friendly and made my day after its already been a rough morning. Need more people like her. I even got a great rate on storage. Thanks!
Faith at public storage was a delight and wonderful to work with . She explained everything well!
Faith was very courteous and fast! Thanks
Faith gave great service!
Faith is great
Faith was very helpful with me finding boxes.
Faith was really helpful I was new to this and she walked me through it like a pro. She deserves a raise!!!
Thanks Faith it was nice and fast to get started and very easy and your customer service was excellent
Faith has excellent customer care skills. A real kind and knowledgeable person. We rented because of Faith!
They don't fix the door in a timely fashion
El servicio es muy bueno ,exelente
Faith did a great job explaining everything and made the process quick and easy! Thank you!!
Faith was really helpful with my purchase!!
Faith was great and fast!
Faith has been a big help making my move easy
Faith did a superb job. Made it quick and easy.
Faith was very professional patient and displayed wonderful customer service skills
Faith at Midlo was very patient friendly and answered all questions with knowledge. Also she was on time to our sppt.
Faith was very polite and helpful! Made my experience easy even through the stressful process of moving!
Faith was great !! She was fast and efficient and gave me everything I needed! Great service !!
Staff are very covid-19 safe and helpful
my experience with this storage company is awesome faith is so professional and so nice had storage here a year ago had to return saturaday then i had to get an extra 1 room storage and Danielle helped me with the 1 room storage she was amazing as well i will continue and recommended best customer service from both of these ladies.
Over all it's been a good experience
Ms faith is very sweet and professional answered all of my questions and made me and my mother feel comfortable storing our items here. Please keep her around at this location.
it was a pleasure working with faith, great customer service and knowledgeable , thanks
Horrible service SMH
Faith was very professional and so accommodating! I asked to see the storage unit I was about to rent out and she showed me to my unit and explained the entire process to me along the way. To top it off, I told her I was moving and she made sure I had everything I needed to successfully move! 5 stars to her!
Faith was very professional and explained the difference in the price and size of each unit.
Faith was the best. Great customer service, well mannered and helped with all of my customer service needs. She went above and beyond to make sure my money is being well spent on the best unit. I will recommend in the future.💕🖤💕
Faith made the process super easy and was very friendly!
I had the pleasure of being assisted by Faith today. Very pleasant and informative. She had me in and out and I’m happy with my choice of storage assistance already. Thank you
Faith She did a awesome job. Explaining everything clear. Everything I need. Make me feel at home. Outstanding job.
Faith was great 😊 nice and easy
Faith was amazing ! Process was simple and fast thanks to her !
Faith was very helpful & kind! 🥰😇
Kim B made the rental of my storage unit a piece of cake. She knew the exact size I needed based on the rooms in the house while breezing through all the proper paperwork for me to get my unit. She was very polite and had prompt and accurate answers to all my questions. Once again thanks Kim B.
Miss Kim was has a very great personality and she has awesome customer service,she helped me out with everything that I needed today great job miss Kim and keep that wonderful personality
Faith was awesome
We enjoyed our experience at this location. Ms. Bass was very professional and she answered all of our questions. She even gave us a tour of the storages so we could see the sizes. Because of her great service and professionalism we decided to get our storage at that location. Thank you so much Ms. Bass!
Great deal and great service. Faith was very I knowledgable and helpful. Thanks again
Faith was so helpful and friendly. She got me all set quickly and was a pleasure to work with. Thank you so much!
Faith was very generous and helpful great customer service
Faith had awesome customer service very kind
Faith took care of me promptly, answered any questions I had and took care of all concerns in a timely manner. Would highly recommend for anyone looking for storage options in the area.
This was my first time renting with this location and I have to say it was GREAT. My stuff was there for a year and when I went to pick up in summer there was no bugs and my storage unit was easy access and clean. Faith was great with my move out, very quick and friendly. Great experience. Highly recommend this place.
Faith Was awesome and very polite
Faith was extremely helpful made the process quick and easy!
Faith was awesome!
This Public storage is pretty solid. reasonable price and always have easy access. Lady at the front desk has a good customer service skills and helpful. if you are looking for the storage unit, recommend this place!
Faith was very helpful and she deserves a 5 Star rating.
Faith was very nice and helpful. She took her time to make sure the size storage I needed fit all my needs. Highly recommend.
Quick and efficient, quality service!
Faith was really helpful for me today
Thank you for your prompt service Faith!
Faith an dana was awesome...great customer service..
Friendly staff, competitive prices, check-in is a breeze, and everything was explained clearly from gate access to the contract terms.
Faith did a very good job. Thanks!!
Everything was great!!! Faith was awesome!!!
Faith was a delight to deal with and provided us with outstanding customer service. She made the entire experience a pleasant one. Thank you Faith!
Super helpful and fast -faith
The customer service at this location was phenomenal, Faith was incredible and knowledgeable and provided great customer service
Faith was excellent and informative today on my move in. Thank you!!
Tabitha gave me excellent service. I would recommend Public Storage.
Ms Tabitha was the best! Great Service! Would highly recommend
The best you could ask for.
Faith was really helpful in showing the unit and very good experience overall
Tabitha was awesome very professional i would recommend public storage to my family and friends!!
Faith was great help my move in was quick and efficient
Faith was very polite and patient with me. She answered all my questions that I had
Tabitha was very polite and courteous
Tabitha was awesome very professional i would recommend public storage to my friends and family also who are moving into or out of va..
I received excellent customer service from Kearra she was very informative.
Faith was amazing ! She answered all my questions & assure the best storage for my family .. great customer service
Faith is totally Awesome..
Tabitha was great help
Faith was really helpful
Faith was wonderful great customer service..
Faith Was Gave Great Assistance today
Faith
Faith was such a great person to talk and show me the new space
Faith and Kearra were Awesome 😎 😍😍😍😍
Yes it was a very great experience Jr
Was willing to work with me and help , it’s hard to find good customer service but faith really went the extra mile
Faith was super productive and professional! Thank you
Faith was fantastic! You'd really want to go to Public Storage. The prices are not bad, they truly understand the need for storage and Faith, the manager, took the time to walk me directly to the space to show me (I know, that's what's supposed to be done by storage personnel but you'd be surprised who do not go to that trouble. I strongly recommend Public Storage.
Faith was very friendly and helpful. She showed great customer service ! Thank you
Faith was great
Faith & Kearra was Very Professional & Down To Earth!!! ❤️❤️😂
Faith provided EXCELLENT service. Knowledgeable and very friendly. She made sure I was taken care of. Service was very quick!!
Faith was very nice kind and very respectful my experience was very nice
Faith was an outstanding Public Storage representative. She was very helpful and was able to answer all of our questions. She also helped us find the best deals possible!
Faith was Very polite informative and understanding. Fast service.
Faith gave excellent service! Property was clean and I got everything I needed!
Great and exceptional service from Faith
Faith was a great help to me. She was friendly and helpful.
Faith was great and friendly. Also, made the process super fast ans easy.
Shawn was awesome! She made the experience really easy. The facility was very clean and organized. I would highly recommend this facility.
I enjoyed visiting Public Storage midlothian today. Faith was very helpful, she answered all my questions. Great service!
Faith was excellent. Took the time to explain how everything works. Very friendly with a great attitude.
Faith is very kind, the property could use some work, but I'm comfortable storing my belongings here.
Made my exprience painless and quick would recommend there service to anyone who is thinking about moving also great prices. #Faith
Faith was great and friendly !
Faith did a great job helping us find the right unit!!!
Faith did an awesome job and was quick and efficient thank you
Andrea was very helpful and polite. Enjoyed the service I got.
Andrea was very helpful. And the process of acquiring a unit was rather quick. I appreciate this location!
David had great customer service
Ok
What is the name of the motel next to you
I had a super move in experience with Faith mannerable patient and splendid customer service. She did an awesome job.
Excellent customer service provided by David. Explained everything and made my move in process easy.
She was great had the best customer service I will come back if needed
Faith was amazing. Great customer service
Today I went in to this location and just wanted to say Faith was such a great help! I definitely recommend this location. She knew exactly what to say and seemed to really know her stuff! She was very professional and her customer service was great as well. Thank you Faith!
David was real helpful and friendly. And informed me about something I could of done payment wise that I didn’t know. Will definitely remember that next time.
Excellent customer service very helpful
David was very good and knowledgable in his job.he was super duper professional and very kind to me.He was on point.and if I could.i would give him 1000stars.great customer service.
Davis provided professional and attentive service.
Best experience ever,David Brown has an extremely high sense of customer service. Our transition was made so smooth, due to his professional attitude. Thumbs up David 👍,may God forever keep you blessed.
David was great and very helpful. He explained the whole process completely and where you could understand. His personality and professionalism will take him far. At 1st I was not going to rent here, but he showed me the value of doing so. Thank you David!
Ok!
David was extremely nice, respectful, considerate, and understanding! Absolutely great customer service every time!
Faith is who helped me and shewas very nice.
Faith was very helpful and knowledgeable with my needs.
David was very helpful! Great customer service!
Faith was very pleasant and helpful. I got my account and unit set up very quickly and easily. Thank you!
Very helpful today, thank you Faith
Faith did an excellent job explaining all details that entails in storing st Public Storage and I will recommend your facility to my friends
The rental process was quick, easy, and the service was great. Highly recommend this location!
Staff was very knowledgeable and helpful.
Carolyn was a great assistance and was able to answer all questions as I set up my storage unit!
I came in today to storage my items .David was very courteous He broke i5 down into details to help you understand .Thanks for your time AWESOME JOB.
David has great people skills made getting my unit no hassle at all.
Faith is always friendly and courteous. This location is very convenient.
Excellent customer service from David
Clean units and friendly staff
Great customer service! Thank you.
Faith providing excellent customer service. She is detailed and thorough in her explanation of the rental process.
A little expensive
Faith was very helpful!
Great customer service. I worked with David and he had to troubleshoot a couple computer system glitches that were out of his control. He figured it out and did a great job getting me set up with my unit. Thanks again!
David was fantastic!! He was very helpful and kind. He totally helped me out on short notice and in my time of need, with patience and with a smile. He definitely deserves a raise!! :-) Thanks so Much!!!
David was so helpful and pleasant. He has great customer service skills. He ensured I had all the supplies I needed for my unit. There were a couple of customers waiting to be serviced while I was there, David engaged with them as well as myself. One the customer was experiencing a hardship and David encouraged him and made sure he was ok. Awesome job David!
Great service and both David and Faith where super kind
Faith was very friendly and knowledgeable of the services offered. I would definitely recommend this location to any of my fellow associates if needed.
Can u access gates after closing
Faith was outstanding and very nice. She read and explain everything I needed to know fluently. I appreciate her help and will come back again. Thank you!
Faith was very helpful!! in and out...with the rain
Great.
Good customer service skills very clean and a nice smile and a friendly person and grreter
Faith was super helpful and straight forward!
Clean, Faith is a sweet employee & detailed about everything
Jasmine best worker ever seen
Faith was amazing she answered all our questions to the best of her ability
I had the wonderful experience of being helped by Faith and feel that I was given the VIP treatment!
Faith is a good understanding young lady work real hard at Public Storage I think she deserves a a raise if you could find many more like her that, we're running very good thanks very much Thomas send it
Faith was so pleasant. She really helped me .answered all questions and concerns.. She made sure I had everything thing to meet my needs.... Thanks faith..... Now that's customer service.... Wonderful employee.
Faith was very nice and knowledgeable about the storafe space and made me feel comfortable and safe about storing my valuables here
Faith was very friendly and helpful.
Faith is a very nice worker
Very nice, convenient and the staff is great. Zenia always greets you with a smile and professionalism.
Faith was great
Faith was a great help and super nice!
Staff is extremely friendly and does attempt to assist. My concerns are more administrative. I began renting on February 28th with the supposed $1.00 first month with of course the $24.00 administrative fee. Once I arrived, it became $57.00; $11.00 to over insure my belongings and purchase their lock for $21.00(said I could not provide my own lock which I had just purchased for half their amount). Two to three days later I was contacted about when I was paying March rent. I had assumed that is actually what I was paying on the last day of February when I rented!!!!! I am not sure they understand accounting. They tried to explain that March was prorated, but could not explain the break down at first. Though it does appear there has been some prorating on the rent, the insurance premium was not.
Faith was fantastic! She made this process so simple and was an absolute delight!
Great service, thank you Faith!
Terrible!! Units leak, your belongings end up with mildew, roaches, management is awful, some units have holes in the walls, they have don't tell you up front about amount of money you're going to have to spend to rent there, it's dirty, they're dishonest.
Faith was very pleasent, helpful and i had great service.
Faith was very helpful and friendly
Faith did an excellent job serving my needs today
Faith was a pleasant experience today. She was very professional and patient with me as I kept changing my mind on units. I enjoyed my showing today! Thank you again Faith
Faith did a awesome job
Good service from faith!
Great place! Faith is awesome!
The girl that is at the desk is really nice she defenitly help me with what i was looking for thank you Faith
Faith customer services was excellent. She explain everything in detail and it only took 15 minutes.
Faith was very helpful
FAITH WAS GREAT! VERY HELFUL & INFORMATIVE.
Faith was very helpful
Robin was awesome. She refereed us to Karla at a closer location to us. And over there, Karla was fantastic.
nice friendly proffessional service. Karla was friendly and courteus.
Clean nice workers and convenient ...
Great service and very professional !! Thanks to Robin:)
Best customer service and we'll tooking care of !!!!! Karla has a great personality and enthusiasm !Really loved her service.
My experience here was so wonderful your staff member Robin is so polite. She helped me with everything I needed help with, she was helping me like she was the manager. I definitely will recommend a friend!!!
I was very satisfied with the professional treatment I received as well as the affordable pricing options.
This is my second time renting from the place. The new manager, Angela is excellent. Very personable and responsive. I just wish the owner (who appears to double as something god a maintenance guy) was around more for lock cutting/light fixture help and the price of a lock (21 bucks) is excessive. I also don't like the fact the facility isn't 24/7 access. It's my property 24/7, I should be able to access it anytime. If not for the great service Angela provides, I probably would have left after the first month. People do business with people they like.
Great service
Angela Williams was nice and friendly and she explained to me when I have to have my things out if I no longer need the storage unit.
Angela W. Excellent Service! Thank you for your help!
Angela was very helpful. She helped me pick the right size and answered my questions. I will definitely recommend Public Storage! :)
Angela W. was so nice and very helpful. She answered some questions that I had and explained them perfectly. Great experience!
Lisa gave me wonderful service. Very knowledgeable and helpful!! Thanks for the great service.
The service was easy and pleasant...a very nice place to Store your items
LISA IS THE BOMB. VERY RESPECTABLE. VERY HELPFUL I JUST LOVE HER. VERY ENCOURAGING
Karla was great and VERY helpful. Great customer service!
Nice storage but charge too much.
Great staff and location
Great Customer Services
Absolutely love them don't have any complaints whenever I need assistance their always there with the best customer service and the prices can't be beat thank you guys shout outs to tiffany for all her help
Rented from Public Storage today and FeShawn was very professional and helpful with my unit today and will recommend this location to everyone.
Tiffany was a wonderful and attentive staff she was great throughout my 6month stay with public storage she was friendly and hospitable
She had great customer service, and was very friendly did her job GREAT... Tanya Was my sales associate.... Thanks girl
I was very confused on what my needs were but Tiffany helped settle all my needs
Tiffany provided me great customer service!!
TANYA IS GREAT! THE OFFICE HELP IS THE BEST BY FAR FROM WHAT I HAVE SEEN FROM OTHER PUBLIC STORAGES!
TANYA IS THE BEST!!!!!! SHE HELPED ME ALOT REALLY KNOWS WHAT SHE IS DOING I WISH THERE WERE MORE TANYAS OUT HERE THANXXXX TANYA
Tiffany is awesome!!!so helpful in my time of need... Looking for to our relationship..
Excellent customer service Feshawn is amazing!!!!! I never write reviews but she deserves some praise!!! Feshawn job well done! Somebody give this girl a raise!!!
The office staff here is amazing. Tiffany always has a smile on her face! Highly recommended.
feshawn is the michael phelps of storage unit sales. world record breaking performance all around! thanks!
Wasn't sure it would all fit, but Tiffany helped me pick out the right size for all my storage needs.
Feshawn provided excellent customer service
Searching for a place to keep a relatives things wasn't easy when most of us don't live in VA. But showing up there just to look at the place made our decision easier. Despite the fact it was a busy afternoon when we stopped in we still got great service and everything we needed to know was explained in detail. Highly recommended facility and the polite informative staff is just a bonus.
Feshawn was very professional and a pleasure to work with. Extremely knowledgeable and very courteous. I even got some new boxes! I will definitely recommend Public Storage to all my friends and family!
Feshawn was awesome and fun
Meka was wonderful and awesome and huge help.
Love the employe attitude when I come in a make a payment and always ask if they could help me with anything
If you choose this public storage, ask for Lynn!! She will do her best to help you and find a unit for your needs. She will give it to you straight with no fluff!
Easy, fast, and a great deal!!! Lynn was very professional and courteous!!!! I would recommend this place to anyone who is planning on moving!!!
Thanks For The Prompt Service
Always Very helpful and courteous
Attendant was super friendly and helpful, no way I could of done this without her
She was really sweet a distributor informative. Very satisfied.
Tori directed me here so I can say public storage has always been a pleasant experience for me and everyone I know. Very impressed with the staff and prices.
I love public storage and would definitely recommend this company to everyone I know. A review is the least I could do for the help Tori provided!
Tiffany is awesome!!!!
Nobody is EVER in the store! I've come by at 10am, 1pm, 3pm, 5pm, you name it, on several different days each month to pay for my relatives rent but the door is always locked and the clock is up too sometimes. I go through the gate and nobody is back there whatsoever. I've left messages to please let me know when someone WILL be in and I get no calls back. I've talked to people who show up sometimes when I do who tell me they've had this problem MANY TIMES. The only time the door is ever unlocked is when a young man is there. Horrible service. Do not recommend this location to anyone except those who expect bare minimal service, you won't even get that!
I just made arrangements to store some of my son's stuff for the summer and Tiffany was absolutely a pleasure to work with. I went online and checked out various locations in the Richmond area, and the reviews for this location where very good. I echo those previous reviews and have to tell you it was very easy working with this management team. From the time i booked a unit online, it must have been about no more than 5 minutes before i received my first phone call to coordinate. Very, very user and customer friendly. And the costs were by far the best i could find for what i was looking for. I will definitely use them again.
Clean facilities and the staff is very friendly and prompt. Couldn't be more pleased!
Outstanding. Thecustomer service provided by Tiffany is above all expectations. She cheerful and helpful a true pleasure doing business with. The site itself is clean and well maintained. I have used many Public Storage sites in the past and I have to say that this one is well above the others. This is mostly due to the friendly and helpful nature of the staff.
Lynn was great when I showed up to take possession of my unit. She asked a few questions that help me pick a unit larger than I thought I needed. Turns out she was right. She then walked me through several units to make sure I picked one that was acceptable to me. She then quickly and efficiently got me through all of the paperwork. Overall great experience.
Tiffany was amazing she make my moving experience a lot less painful.... keep up the great work!
Tiffany was great. I would definitely tell anyone to come here.
Great facility, highly recommend!
Property manager is very knowledgeable, helpful and pleasant. She actually had personality, which is definitely a plus! =)
Tori was extremely nice to me and my dad and answered all our questions and was so patient and kind even in the pouring rain we made her show us several units. We couldnt rent the unit today but she turned my day around and i will be recommending public storage to everyone i know. Outstanding customer service!!!!!!!!
Lynn helped me out very much today!!! Thank you. Very much appreciated:)
Facility is very clean and the staff is nice also. When I am going to store I will be going with public storage. They have exceeded customer service standards and taken time to help me figure out exactly what I need when I move.
Tiffany was great at explaining all my options on storing at this facility. Very clean place and great customer service! When I plan on storing anything I will be definitely choosing this place!
she was a polite sweet worker and very prompt
Great service
Tiffany was very helpful with assisting me with getting my unit. Great employee.
Tiffany was pleasant and made the process easy and painless. I would recommend public storage on midlothian to anyone looking for storage needs.
Very nice facility, employees are very nice to. Clean, and easy process, when i store i will be going with public storage for sure!
Very polite and extremely professional, and helpful like doing business here with Tiffany.
Great cu
Tiffany welcomed me back in August, when I first needed a place to store my things. She was extremely kind, we made each other laugh, and the whole experience of renting with Public Storage was a great one. I got the unit that I needed for a decent rental price, and I knew what I would be expected to pay each month, with the e-mail reminders I would receive monthly. When I was ready to remove my belongings and return the unit, Tiffany was right there again to help me close my account, and I didn't get "accidentally" billed for another month, which is something I did encounter with a different company. I appreciate Tiffany, and for Public Storage's dedication to providing exceptional quality and reasonable rates for its customers. Should the need arise, I wouldn't hesitate to rent from them, again.
tiffany was exquisitive she did a fine job helping me this morning
Great service from Tiffany
Tiffany was absolutely amazing. I walked in having,no clue how storage works or what to do and just by answering all my questions I had I feel like when I make my move I'll know what to do. The facility was very clean and she was very genuine. When I do move I will be storing with public storage without a doubt in my mind!
Tiffany is awesome she gives great customer service
Awesome Experience! Tiffany was wonderful. I received top notch customer service. I made my reservation and completed paper work within 30min. I would recommend this location to anyone.
I came into this location on August 26th to get my paperwork done. I was running late b/c I got off at 5:30pm and this facility closed at 6pm, Tiffany was awesome, she stayed and waited for me and took me to see if the storage unit I had booked online was the right size for my needs. She did not rush and she went through the paperwork thoroughly. She has a outstanding personality and her customer service was OVER THE TOP, I would go to her for all my storage needs and concerns
Lynn fantastic customer service great help thank you
Omg the customer service rep went way beyond her job her attitude was such a uplifting personality she had me laughing I still am
Customer service from Tiffany G was excellent because she explained every detail about the unit that made me real comfortable about renting it
Her name was tiffany and she was great. Easy purchase , cheap prices come and try it .
Great customer service and very organized. I needed a unit at the last minute and they provided me with great service and a great deal. Lynn was an excellent agent, very patient and pleasant to work with. Tiffany was great as well! I would use they're services again if need be!
I am an existing customer. I always get their voicmail when I call during office hours and it states to leave your name and number and they will promptly return your call, I did so June 17, 2014 and have not as of yet recieved a return call.
Bonny is very polite and well mannered and very professional and will tell my friends
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good. Svc
Bonny was great!
Tiffany was great! She answered all my questions!
Bonny is very willing to help out and does a fantastic job.
Bonny is so great! She remembers my name every time I come and is so helpful! I love ps!
Bonnie is great she runs a great facility
Bobby did great with my move in; awesome service
Great auctions!!! Bonny is the best!!!!
Bonny was great stopped at the other location as well and both the ladies were very professional and easy to work with in showing me the size that will work best for me for when I'm ready to move.
The Public Storage was in a very convenient location and the Manager was very helpful in handling all my questions. I'd definitely recommend the site to friends.
Bonny was absolutely amazing, I came in for something as simple as pricing and she made it a wonderful experience. From the minute I walked in her smile and her friendly way of explaining everything in detail for an older lady like me she had the patience. When I do decide to move I without a doubt will be coming to Bonnys property as I Know my belongings will be safe and secure when she is around. She is a blessing to public storage A++++++
Bonny was very helpful and gave great service
Adam was great! Easy and fast.
I really enjoyed my recent experience with public storage. The facilities were very clean and all the office staff was very helpful and informative.
I was super impressed with the customer service at this Public Storage. Bonny went above and beyond in really helping me understand the service and products offered. I will make sure I recommend this location to my family and friends and even strangers because of Bonny's welcoming smile and superior customer service! Thumbs way up!
Bonny Boulton was very friendly and helpful. The customer service I received was excellent.
I came to make a payment for a friend and received great customer service from Jalisa Jennings. I really appreciated her patience and good service.