Public Storage Self-Storage Units at 10110 Midlothian Tpke, Richmond, VA
of
6
Address
10110 Midlothian Tpke
Richmond,
VA
23235
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x10'Online only price$ 51/moSmall 5'x10'- Outside unit
- Drive-up access
$ 51/mo $68Best Price Label2 units left! -
5'x15'Online only price$ 55/moMedium 5'x15'- Outside unit
- Drive-up access
$ 55/mo $73Best Price Label -
10'x10'Online only price$ 78/moMedium 10'x10'- Outside unit
- Drive-up access
$ 78/mo $104Best Price Label -
10'x15'Online only price$ 108/moLarge 10'x15'- Outside unit
- Drive-up access
$ 108/mo $144Best Price Label -
10'x20'Online only price$ 142/moLarge 10'x20'- Outside unit
- Drive-up access
$ 142/mo $189Best Price Label -
10'x15'Online only price$ 149/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 149/mo $199Best Price Label2 units left!
Nearby Self-Storage Locations
Self Storage Near
10755 Midlothian Tpke
North Chesterfield
VA
23235
Self Storage Near
5440 Midlothian Tpke
Richmond
VA
23225
Self Storage Near
13601 Hull Street Rd
Midlothian
VA
23112
Self Storage Near
4805 Jefferson Davis Highway
Richmond
VA
23234
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
West Richmond Storage Units off Route 60
Find storage units just off Route 60 in the western part of Richmond. This location is perfect for commuters, local families, and anyone who wants to take the stress out of storage.
Get a jump start on organization with one of our 5x10 storage units, which can hold patio furniture, instruments, art supplies, sports equipment, and seasonal decor. Whether your passion is sports or art projects, you can do what you love with more space at home.
Take your storage projects to the next level with a 10x10 storage unit, ideal for furniture, large appliances, and oversized boxes. If you're struggling with apartment or townhome living, expecting a new addition, or just looking to clean out a one-to-two bedroom home, 10x10 storage units are exactly what you need to get the job done.
If you have an even bigger project, our 10x20 storage units are prepared to store your largest hauls. 10x20 storage units can help local businesses who need offsite storage of inventory, records, or office equipment.
With storage, you can stash your stuff and head into the city to enjoy the Children's Museum of Richmond, the Lewis Ginter Botanical Garden, or Libby Hill Park.
Choose between indoor climate controlled storage units or outdoor storage units at this location. Our eRental program lets you book a contactless move-in on your schedule.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 315)
Robert was so nice and very helpful!! This was very easy with the kiosk and getting the rep online immediately.
Hey Smarties! We’re back with another Honest Review! This location is infested with mice and rats, probably because it’s completely self storage there is no attendee on site. Our first unit was not unlocked yet, because no one had been on premises to get it ready. The next one had mice in it. There’s a live assistant that can have all your electronic paperwork correct but if no one comes on site you’re just bouncing around hoping someone cleaned a unit. We would not recommend this location Smarties!
Great price and took less than 15 minutes to complete!
Phone customer service is lacking. They also do not communicate about changes after you have made your rental purchase.
nice clean place, fencing all around.
Good prices
Faith helps me online. That's make Everything easy for me.
A little farther than what I wanted but it was like easy quick even though management not on site easy to do transactions with them just give em a call.
Kim is the best ask for her !! I wouldn't go to anyone else but her or this storage facility!
She is amazing and very helpful! Has helped me out multiple times!
good
Good prices
Shawn is an amazing beautiful individual. She made all transactions easy and was very informative about the services and fees. I was able to pay forward. Thank you 💕
Great prices and excellent service
Prices are ridiculous .. however they are nice and place is well kept up
No critters.
Month to month lease also means they can increase your monthly fee at any time. I have been disappointed of how it has increased in the last two years, but now it went up another 24% and they won't return my VM's over a 10 day span so I ended up "chatting" on the website and their response was a new rental for my unit would be $125 more than what I would be paying. On time payments don't mean anything to this company. The building I am in is experiencing a lot of maintenance issues so I guess when the rolling door falls down on someone they'll just let their lawyers deal with it.
Alicia is an absolute pleasure! Seamless friendly and efficient transactions. And I got a great deal by shopping first at the website. Twice the space at the same price I was paying for my previous much smaller space. 👍 Unfortunately over time the price went up until it had essentially doubled and I moved on to another storage facility where they claimed this was not their policy. But it seems to be an industry standard practice. What started out at $87/month turned into $220/month in about 3 years. ☹️
Friendly staff Catherine was very helpful and willing to go the extra mile. The facility is Clean and easy to get in and out.
It was easy to do with Shawn’s help to get a storage unit for us. Highly recommend dealing with her she is on point, and gets it done.
Lorraine is one of the sweetest most understanding people in the customer service field I think I’ve ever met! Very knowledgeable and helpful also! Hire more people like her!
Faith was really helpful and had great customer service . I am happy she was here to assist me today ❤️
Taylor was very friendly and helpful in showing me the property. She showed a genuine interest in helping me find what I needed and explained everything I ever needed to know about storage within 10 minutes.
Nice place, clean.
Went in on a Saturday and Margie was fantastic!! She was very helpful and knowledgeable. Assessed what my needs were without being "pushy" and took the time with me to explain all my options. She took the time to walk me to all my unit options so I could see for myself and had me processed and a set of keys in my hand in no time. The whole process from introduction, walk-through and me driving away with the keys took about 30 mins. It was an amazing experience and I was loading stuff into my unit about 2 hours later, and again this was on a Saturday -not a slow time of the day. Thanks again Margie! Kevin
Margie is a wonderful person. She is very professional & courteous. She made sure all my needs were covered at the Midlothian facility. I couldn't ask for a better manager to have correspondence with while I'm storing my belongings
Shawn was really helpful.
Thanks Margie!!
Look run down...ropes to doors where disintegrating
Rented space today and was amazed how professional Catherine was during the process. Made my rental much easier than I anticipated. Thank You Catherine for a job well done.
Margie was professional in helping with the Right Storage. Very Experience and have Knowledge about her job.
Had a great experience, wasn't certain the size or other details of the unit that I was going to need, but Katherine answered all of my questions, and got me in and out of there quickly , so I could get back to my day..I would recommend using this store to anyone!
Excellent service and facility is well lit/secure. Would recommend without reservations.
Great customer service
Margie has great customer service skills. She made my experience a pleasant and positive one. I’d come back to her again!!
I needed a unit to store my motorcycle for the winter. Catherine was awesome. She took her time and showed me 3 different units which meant some walking. She was very personable and explained each area in detail. It was a quick and easy deal in securing the unit I wanted. Thanks Catherine.
Margie was just fabulous in setting us up with the unit we needed. Thank you for you care in answering our questions and leading us through the process.
I went to Public Storage on Tuesday and was looking for a in door storage. The young lady that was there told me that there wasn’t any 10*10 at that facility so she directed me to go up the street. Two and a half blocks and there was a new facility all in door I went and sat out side because I was on the phone. So then the young lady in side put a sign on the door saying she’ll be back at 5:00 and it was 4:30. So I didn’t want to wait I left and went home and went online to get my storage space. So I got up and was going to the storage we’re I made my reservation and on the way there I was lead to go back to we’re i started the day before when I got there there was a woman name Mrs Margie and I asked her did she have a storage available in 10/10 and she said yes . And she helped me get into the storage that I wanted I wish there were more people like Mrs Margie.
Great location good customer service
Margie is very helpful and professional! Plan to store in December and she had just the info I needed. Hope she is there when I get ready to store
Stop to check prices Margie's great!!!
I visited your location today to inquire about renting in the future. I would like to say that Latoya was so professional, knowledgeable and pleasant. She informed me of the many options that you all offer and made me feel more comfortable about using The Public Storage to house my belongings!!! Excellent Customer Service! I will see you all soon!!!!!
Friendly, helpful and knowledgeable staff.
Latoya was so wonderful and patient! Thank you for helping me right at closing time!!
I was at your location today with a friend who was renting a unit. Your manager Ms Margie is the best! She took her time to explain everything and showed my friend 3 units to get him the right one. Even though we got there at closing time she did not rush him. She is so sweet and helpful. I will recommend this location to everyone I know
Thank you. Latoya, you are the best.
Trying to help my mom move from PA to VA today she went into a store on Midlothian to rent and we were greeted by employee Latoya, she was awesome! She made my mom feel very comfortable with renting there. She even suggested a few places for my mom to look for as housing because at the moment we are in a hotel while my mom transaction at her new job. She was very professional! I was happy to meet such a nice person with a great personality in the state for the 1st time. I look forward to meeting more people like her in VA.
Sign up process was easy and straight forward. Property Manager (Margie) was very sweet, knowledgeable, and helpful and made the process quick and seamless. Property is clean and access hours are good. Got a great deal on a unit and that made the overall experience even better!
Margie was professional, interested in my needs and provided the appropriate storage facility for my situation. Service was quick, courteous and efficient!
The young lady Kearra always has an upbeat attitude and is always helpful without having to ask her for help. She will provide her service with a smile and always professional. She has exceptional customer service skills. Her attitude is refreshing. Your company is fortunate to have her.
Kearra had all the answers to my questions, and even explained to me the insurance policy and why it was important to have it. By far the best customer service I've ever seen ... and very beautiful.
Shawn was awesome! She helped make my move into the storage seamless. She was so willing to help and make sure I got what I needed!
Had a great experience at public storage with Phil Aquilina, I would recommend him to anyone.
Place is falling apart, dated facility.
Place was phenomenal and I will be telling my friends.
Shawn was very helpful in finding exactly what I needed for my space. Good communication skills and she is also a people person. The property is nicely kept and the storage units are spacious and clean.
Ashley was a great help with our move in
Stopped by to check out the property, and Kesha was more than helpful in explaining the prices..her energy made the process very smooth and comfortable..definitely would recommend this facility to my friends in the area!
This has been my 'go-to' storage place for 12 years. Each time I need another storage, I do the whole 'research, calls, compare price and facilities', etc. just to make sure - and each time, I come right back here. It's not uptight, the prices are competitive, and the staff is always great - whether you are dealing with Kesha, or Shaun or others. Sure, there are fancier places, but I like it simpler and more personable, and being able to drive my truck and trailer up to my unit without a lot of hassle. I highly recommend this Public Storage on Midlothian.
Courteous and knowledgeable.
I arrived at 12:15 & found a sign on the door indicating the office would re-open at 1 PM.. I had just started to leave when the manager drove up(she came back from lunch early). Shawn proceded to show me some of the basic storage units via what appeared to be a small, desk mounted TV. I settled on a 10x10x10 unit. Shawn said it would hold around 3 rooms of basic furniture. She signed me up with professional efficiency, and gave me a great price of half off, due to the summer sale that ends today. I appreciate her forthrightness and honesty. Very nice to do business with!
Can I access this at any time?
Your employer Shawn gave great customer service answered all questions that I had to ask. She's very polite very patient as well.
Very professionally run.
Shawn was absolutely amazing! I had no idea what size unit I needed, I just needed one quick. She was patient and extremely helpful.
Had a great experience today. She was very helpful and informative!
Exceptional customer service and wonderful pricing. Shawn was exquisite...thanks for your help
Alicia was very friendly and helpful! I had a great experience here and would recommend.
Alicia was extremely helpful. She explained everything clearly so I knew what to expect and made sure I found the right unit for me. Thank you..!!!!
Alicia was great
Great service. Excellent location. Good price. Thanks Alicia for your help. Excellent........
A great experience in finding a storage unit.Shawn was amazingly helpful and friendly and made you feel important.
Alicia has been wonderfully pleasant and very knowledgeable since day one.She has to be one of the most friendly best to lure her away from youperson I have ever met.So much so that if I had a business I would try my best lure her away from you guys.
David was helpful and nice to deal with, made renting easy.
Alicia was a great help today! She was very informative on everything and answered any questions I had! She is the person to talk to!! Thank you again Alicia!
Carolyn was awesome showed me the storage unit she was very helpful and friendly . She is a gem.
Looks like there is a new manager in town. Miss Kanita is keeping it together.
How much is a 10 x 10 temperature controlled space per month? Thanks!
Alicia was wonderful! She is very professional and understanding! She took very good care of me and any concerns I had about my unit. I can always count on her warm attitude and bright smile to make feel welcome at the store. Alicia deserves more than 5 stars! Great customer service I will only use public storage. ALICIA YOU ROCK!!!☺☺
Alicia always answer my questions to the fullest.I am a satisfied customer
Alicia is cool, very understanding and nice!!!
Alicia is very kind and considerate. She very helpful and goes beyond her duties to help you. I will like to say Thank You again to Alicia for helping me and being a very understanding person!!!
Alicia was the kindest person to help me this weekend. She took me through every step of helping me get the storage unit that best fit my needs. She made it easy, and was able to answer any questions I had. The best customer service I have received in a long time. Go to Public Storage for this reason alone.
Wow, all I can say is wow. Mrs. Alicia was by far more than we could've expected. Trying to clear out my cousins apartment after his untimely death is one thing but to have someone so understanding add go out of their way too make it add non stressful as possible is by far more than I could've asked for. Mrs. Alicia was a godsend to us in our time of grief. Thank you thank you thank you.
Alicia is great and helpful
I have been using this facility for about two years or so. The site manager, Alicia has been wonderful. She is always pleasant and helpful when I come in. When you have had a stressful day of errands, that is just what is needed to set your day back on track. Thank you Alicia.
Alicia very helpful with assisting my needs in storage sizing. Great service
They are so detailed and there when you need them.
The site manager Alicia is great, however her managers Phillip and Callie are not and as a result I cannot recommend this facility. The security gate has been broken for over 4 months and there is still no schedule to repair it. Regional manager Callie only cares about your monthly rent, she has no interest in the facility itself and she thinks that replacing a standard gate is more difficult than sending a man to the moon. Keep shopping, there are other storage locations within 2-3 miles of this place that are competitively priced, clean, and SECURE.
Alicia was very thorough and had great energy. She gave me all the required info - and quickly!
Great price, easy access and Alicia really knows how to be customer service oriented: friendly, helpful and knowledgeable.
Alicia was very helpful!
Gate has been broken for a couple months.
Alicia went above and beyond helping me an my family move in to the storage I really appreciated her thanks Alicia
Alica gave me 5 stars with customers service thank you
Alicia provided the best customer service. I was disappointed with the public storage rates increasing one month after I purchased the storage. I give public storage two stars, but Alicia definitely gets five!!!!
Alicia is a people person!!! Her customer service was exceptional. She made the storage process easy easy easy!
I must take a moment to compliment Alicia the onsite representative for property # 08133. Having been with PS for several years in NY and coming in contact with Alicia monthly at this location to pay my bill I've had many opportunities to observe how she interacts with me as well as other PS customers . She greets everyone with a smile , a warm hello , a willingness to be helpful and provides information without lacking professionalism .I have since relocated to this clean well kept site with the assistance of Alicia making the transition painless and stress free . Thank you Alicia and Public Storage
I was very impressed with the customer service at Public Storage. In particular, Shawn was very friendly, and knowledgeable and made me feel comfortable. I would highly recommend Public Storage to anyone, and ask for Shawn.
Great service Alicia has been very helpful and understanding thank you!!!
Excellent service from the front desk staffed. But maintenance is tterrible. The gate to the entrance was jammed halfway one day, "AND STILL IS, WITH NO SECURITY" making it hard for me to inter with my van and getting my tools. I reported the issue and never got a response not even an apology do to the fact I lost a job contract do to this issue. LOOKING FORWARD ON MOVING TO ANOTHER STORAGE.
Alicia was wonderful today, very kind and polite. Made sure I understood all parts of my lease, showed me my unit. The whole process was very easy. Thanks Alicia!
Alicia was very helpful & extremely pleasant. Alicia made sure I understood everything about my rental agreement, rules and regulations, monthly fees and property insurance. Alicia was very friendly she actually made spending money an enjoyable experience.
Alicia was very nice
Alicia was very knowledgeable and helpful she made our transition very easy. She is a great asset to the business
Alicia is an absolute pleasure to work with, I couldn't have been more satisfied with her customer service. I'll be be sure to return and highly recommend Public Storage for anyone looking for kindness and a smile!
Alicia was great!!
Alicia was amazing!
Alicia was very professional and helpful. Easy process
Enjoyed a wonderful experience with Public Storage on Midlothian!!! I worked with Alicia in securing my space for temporary storage. She was always courteous, polite, very professional and always remembered me whenever I was at the property. She provided great tips and was always willing to go above and beyond if I had concerns or questions. Definitely recommend!! Great price & exceptional service.
Very friendly. Highly recommend Alicia!
Had a great experience. Alicia was so helpful and made sure I had everything I needed. I would definitely recommend!
Alicia is wonderful very good customer service !!
Excecellent service Alicia thank u
What sizes do you have?
I went to Public Storage and met Alicia that works there. She was very friendly and helpful though out the process and made everything easy to understand.
I came in today to make a payment on my account and was very pleased with how the service from Alicia was. She was super sweet, and so helpful!
Alicia was professional, polite, and very kind since I spoke to her over the phone and when I came into the public storage. Great customer service.
You guys are the best.....💯
Alicia was very forthcoming and helpful. My first storage rental experience was a good one.
Units leak, your stuff gets ruined, bugs everywhere, management is awful, they are dishonest, they aren't up front about their fees, prices are way too high, no one is ever there when you need them. Golf carts do not work.
Customer service is amazing,thanks Alicia Good service😉😉
Alicia was great
I brought boxes the other day , They have great customer service Alicia was very nice.
Public Storage is the absolute worst!!! I would give zero stars, but this is the only way to leave a comment. Why dont you ask how many property managers and relief managers have quit in the last year? Ask why the last DM Jeff Reddington is no longer with the company. Most of the locations have water leaks in the units, and your stuff ends up with mold all over it. Most of the properties are roach infested... In the units, the offices. Golf carts to take customers to see a unit, do not work. Outside lights do not work, so it's very dark at night. They require you to get insurance, to purchase their locks, they will push their merchandise on you, they have hidden fees, they will not work with you if you fall on hard times and end up in auction. They never answer the phone, nor are they ever at the office when you need them. This is the absolute worst storage company ever!!!
Sharon is very friendly, very nice person. Great experience.
The management in the establishment was very pleasant and I really enjoyed talking with the associate at the store.
Awful! Only needed for little less then a month was only suppose to pay 40 talked to 3 ppl was told that now this one lady claims those lll didn't do there job and they wanna make me lay 350 plus worst experience ever
Karla was very helpful when I went to view and sign up for a storage unit. I would recommend this facility.
Clean and secure
Latoya was super helpful and very knowledgeable! Her customer service was AWESOME!!!!!!
excellent service very professional Toya and Robin great This is a excellent place to store your belongings !! Thx from Margaret and Rose G
Great place for storage of your belongings !Excellent service from Toya and Robin Thanks for the 2 years of service Keep up the good work 😀😀😀
Ms. Carolyn was really nice and helper.. She walked me out to more rhen one unit to told me how to pack it to get the most out of the unit... She made sure i was 100% okay with the unit i was picking... Thanks Ms.Carolyn
I brought my mother there earlier today to make a payment...a lady named Latoya helped us and she was so patient and kind with us. Every time we come in there, she's very helpful. The property store #08133.
Great staff and location!
Very good service by Toya. Enjoyed working with her and she was helpful in finding a location I would feel safe going to by myself. She's always smiling and always helpful.
Great location!
She has an exceptional personality and really made my storage experience fun. Her customer service skills are on point, very easy to talk to and get answers. I recommend this place but ask for Ms. Latoya that's the only person I recommend so far at this location. There's another lady there Antione Brown that has poor customer service and just has an attitude over the phone. She was not helpful. Hopefully she will adjust that and have a friendlier customer service skill, was very disappointed the past two times I called.
When I went into Public Storage to find out the prices for my mother, I was greeted by a nice lady named Toya who walked me outside and showed me two units so I could see the size, and then showed me how my mother will be able to protect all of her belongings when she gets ready to store them. Just had to say that i received amazing customer service and Toya was such a pleasure to work with! ⛤⛤⛤⛤⛤
I was visiting because I'm looking to move to the state in a couple of months! The woman,Latoya I believe was so helpful and nice. Showed me different units and protection plans for my property. When I do finally make the move,I will be coming to this facility. Latoya is an asset to your company. Kudos!!!
this is one of the best and most friendly storage places ever. the salesperson Latoya was very helpful she chose the correct unit i needed and just went beyond her normal duties as a salesperson to make sure i was satisfied with my rental . Many Thanks!!!
Mrs.Latoya was beyond amazing I came in to purchase boxes since I was moving was for sure how many I needed she suggested the quick pack which was just perfect. She customer service skills was above any other place I have been to . Thank you so much Mrs. Latoya
Toya was absolutely wonderful, answering all my questions and showing me everything Public Storage had to offer. She was very friendly and courteous, and even reminded me to "get something to eat" when I was leaving, as I had mentioned to her while we were walking to my unit that I'd been so busy that day I'd skipped lunch. Very, very helpful and attentive, I would recommend to anyone needing storage to go see Toya at the Public's 10110 Midlothian Tpke location...she made the process such a breeze!! :)
Great place great people to help you out with storage needs..
Latoya McCain did an exceptional job with providing me with an explanation for services. She was very professional and presented a very positive attitude. Job well done.
Latoya was a delightful help to me and my family she answered all of our questions as well and being very quick getting us out of the door in a timely fashion. Will recommend her and company to entire family!
I arrived later than I told Latoya I would on the phone after securing my unit online the same day, but she was very quick and efficient with everyone there (a busy Satuday). I've used various public storage units in the past and never been disappointed. I do want to mention that even while busy, she had the best customer service skills, was friendly and personable. While I have no complaints from the other properties, she was by far the best to deal with regarding customer service.
First time need for storage and Lynn was very helpful and assisted with all information I needed to aid in this process. I went to the location across from Fridays on Midlothian Turnpike, not the best location maintenance-wise (place needs a lot of maintenance done which has nothing to do with the employees) but customer service is great.
Cause tiffany was awesome.
FeShawn was a pleasure to work with. She was very helpful and sold me the appropriate space! Thank you!
Lynn was super helpful, polite, knowledgeable, and friendly. She even stayed late for me because of my tight schedule! Lynn made the check in quick and efficient and I can not say enough great things about the convenience of this location for my family! Thank you, Lynn!
Excellent facility.
The staff, Lynn, was super helpful and friendly.
Lynn was awesome! Walked us through everything and made sure we were taken care of!!
Lynn is a grate employee job well done
My experience with Lynn today was outstanding. Lynn is so very helpful I appreciate her having patience with me and going over all the necessary details. Very nice unit, at a great price. I will use Public Storage for all my future storage needs.
Lynn showed me around the facility and the unit. Very friendly and great customer service. I would use public storage again. :)
Lynn was such a good help with my vacate.She was very courteous. Id give her 10 stars if I could for having such great customer relations skills. Lynn also gave great packing tips. I will definitely come back to Public Storage for all of my storage needs. Its a great location and property manager is awesome.
Bonny was very helpful. She helped me figure out the right size unit for my needs. Great customer service and always greeted me with a smile. I will use this location again. Do NOT Ever let her get away from your company! Thanks!
Rental went well and I thought I was getting a good deal. Rented 2 units 4 months later they hiked the rates 20 percent. I called to ask what the reason was and no one called me back. Beware of the bait and switch.
Great experience. Bonny was very knowledgeable behind the desk and was able to help me get the ideal storage room for all my needs. I highly recommend this location to others due to her alone.
Feshawn did a great job. She helped me with any questions I had.
Great location & Management! Highly recommend.
FeShawn is awesome and very courteous
Tori directed me here to state I recommend public storage to everyone. Staff is very friendly and helpful and the prices aren't bad.
Lynn provided excellent customer service and helped me with my storage unit in a very professional manner. I recommend this public storage to everyone.
My friends and I rented a storage today and Tori showed very professional service. She is very outgoing and does not hesitate when asked questions. She knew all the answers to what we needed to know. Very cool prices and really good service.
Lynn is the best very helpful :)
Bonny was very knowledgeable and displayed great customer service. She was able to assist me with any and all questions I had regarding the facility and terms. I would recommend this Public Storage to anyone.
I recently inquired about some storage and when I do decide to move I will definitely be going with Public Storage. Just coming in and talking to the friendly staff made the idea of a long stressful move seem not so bad knowing my stuff will be in good hands. Thanks guys
Bonny is awesome! She has an exceptional personality and really made my storage experience fun. She was able to answer all of my questions in a professional manner and really knew her stuff! I will definitely recommend Bonny and Public Storage to my friends and family.
Teresa stayed over to help us out. Over and above the call of duty
My storage experience at this storage facility has been nothing more than exceptional.Bonny has great people skills.Nurturing a relationship with her customers as you well no is a crucial part of a business. And with that being said I can honestly say that Bonny meets those guide lines. She knows her customers by named. She genuinely talks to them.She makes sure that my concerns are answered in a timely manner,with a friendly and personal response. She provide this company with very excellent service. She always greet me with a smile. That"s what customer like to see and hear when they ask for help. Thank you.
Bonny is very helpful, A+
Bonny informed me on all of my options and made it an easy choice. Super outgoing and made it a fun experience. Much better than any other storage place I've been too.
Bonny was really helpful to me. I came in with a lot of questions that hadn't really been answered for me when going to other storage places, and she was able to help me feel confident in the security of my belongings. If every employee is like her at your company than I am very grateful that I am in good hands!
Bonny is great at her job. Really informative and answered all my questions in a professional manner. I really appreciate people who actually care about their jobs and make the extra effort to satisfy the customers needs which was the case for me. Keep it up!
This was the first time I ever rented a storage unit, and I was pleased with how simple it was! Bonnie did a wonderful job accommodating us last minute, and answering any questions we had. Aside from her hilarious personality, she really understood what we were looking for, and was able to show us exactly what we needed. Not to mention the first month's rent was $1. What's not to love?!
Bonny is the most friendly and help sales person I have ever met.
The service was great. Bonny the property manager was very helpful and knowledgeable. I won't store anywhere else.
Bonny was very helpful with answering all of my questions about how to rent a storage unit. I highly recommend Bonny and Public Storage to anyone looking to store their personal belongings. She was amazing!
Bonny was extremely helpful and extremely polite making everything so convenient for my moving transition. I definitely would recommend this store to any friends in need of storage.
Bonny was super helpful. She demonstrated excellent customer service! She remained friendly and made me feel very comfortable. She was a pleasure throughout my visit into the location today.
Bonny is a great property owner. Highly recommend
Both times I have been here were great! Quick and fast with no hassle. Very polite and courteous employees. Recommend this facility to anyone!
I had a real hard time trying toxins a storage unit to hold along stuff, then I found public storage. I love them they are the staff is wonderful, the storage facility's are clean. They helped me out a lot.
Bonny was extremely helpful with answering all of my questions regarding how getting a storage unity works. Her upbeat personality really made a stressful time much more enjoyable. I highly recommend Bonny and Public Storage to anyone looking to store their personal belongings. -Mike
Lynn was great. She was so helpful when I needed help at the last minute. I highly recommend her and Public Storage.
Just when I was starting to get a little frustrated Lynn came right along to help me with my issue, she put me in contact with the right management and now I can store in peace. Thanks Lynn :)
After a long day of moving, a lovely angel by the name of Lynn came to my rescue gave me great deals and save the day. the only place I will ever store my stuff!!!!
I visit public storage once a month, and the service and help from Tiffany is great,
Extremely well-run, with large, clean spaces, and security cameras covering the entire premises. Also, Kim is awesome!
Lynn has great customer service she made it feel like home
My experience with this location is excellent rated at a 10..
Cool. Tiff did a hell of a job. She is The Greatest
Excellent customer service. All of my questions were anticipated and answered professionally.
Best
Everything was wonderful from reservation online to signing on the dotted line. Very helpful and friendly. The price and security makes it a home run.
Tiffany was such an awesome help! She even stayed late for me.
Tiffany was absolutely WONDERFUL!!! She assisted me in getting the storage unit that I desired. She deserves a raise and a paid vacation. What an asset to the company.
Tiffany was very helpful she showed me everything that I need to know and I will be using this company for future storage of my items....
TIFF was amazing!! So helpful and thorough! I would recommend this storage facility to anybody!
Tiffany was very helpful and friendly. Well knowledge of any questions i had.
My experience at public storage was Excellent. Tiffany assisted me and gave me 5 star customer service! Will recommend to come here for your storage needs.
Awesome
Excellent service!!
The person that assisted me was very friendly and personable.
Great job shanell
Great customer services from Shanell
The entire experience was completely amazing. Couldn't be better! Tiffany is nice, professional, smart... And funny! Store your stuff here!
Great storge
She gave 110 percent customer satidfaction
Tiffany did a very professional presentation and was very friendly!
Nice and helpful ...
Tiffany is great. Awesome service!!
Tiffany was extremely helpful today in assisting me with purchasing boxes and encouraging about my move process.
I stopped in the other day speak to Tiffany. She was very funny and answer all my question. She is good worker and make me laugh a lot.
Very nice, polite and helpful.
Tiffany was awesome! Very fun and made our move in smooth
Great service from Tiffany today!
Tiffany is awesome
Tiffany was very helpful with all my questions about renting and storage auctions. Facility is very clean.
Great auctions 5 star
Tiffany is funny and professional and I feel that my belongings are safe with her.
My experience was awesome!! :)
Tiffany was great
Tiffany was a great salesperson and answered all my questions.
Tiffany was great
Tiffany was not in the office the day that I came in to fill out my paperwork. I do want to mention that every time I spoke to her on the phone she was very pleasant and always accommodating. On the day I went in to do the paperwork and pay my deposit, Adam, who works at another location was working. He was just as pleasant to deal with. I was moving a hour and half away and had already had an extremely long two days. He made me laugh and was very helpful. I look forward to using this storage facility. Kudos to Public Storage for having such wonderful employees working at your facilities and representing your company.
Tiffany was excellent and made sure all my questions were answered.
Good service. Easy to find and use
My fiance and I came in to rent a storage unit to help in our move across town. Tiff was very helpful and very friendly! She made a fairly boring task of renting a unit fun =) Thanks Tiff!
Tiff was great!
Very knowledgable staff, provided excellent customer service, would recommend to others.
Tiffany was the best sales person ever.
I loved the costumer service. Tiffany was enthusiastic and also worked late for us.
Awesome
TIFF AAA+++ five star
Great!
She always gives good service.
Tiffany was so great! She did my hubby and I a HUGE favor by putting a great lock on our unit when we forgot. She is the best!!!!
Tiffany provided me with very great service. She was friendly and personable. The property was clean and very easy to locate my storage unit after my first initial visit.
Very pleasant and Tiffany was awesome!
Tiffany provided great service!! Very pleased.
It was great.to.finally meet a person with personality in VA. We will not move back to PA again after all.
Tiffany was extremely friendly, enthusiastic and thorough. One of the nicest sales people i have ever met!
Tiffany and the Staff at Public storage are wonderful. Great customer service and would highly recommend this facility.
Tiffany has treated me with the most outstanding service. I really appreciate her.
Awesome
I am at public storage in Richmond Virginia being served by Tiffany. She has given me excellent customer service. Could not ask for more.
Tiffany is so friendly and helpful. I love this place.
Tiffany was a joy to deal with! I have never rented a storage unit before and I had 4 children in tow that day so she had her hands full. She was patient and informative and we left feeling that we made a good choice.
Tiffany did a great job explaining everything and the facility was top notch. Being close to my house is a real convenience as well. While this may not be the least expensive storage facility out there, overall, the safety, convenience, friendly staff, flexibility and personal touches are well worth it to me. You are treated like a valued customer and not a number.
Tiffany helped me very much quick and easy
Tiffany is always very helpful and pleasant every time I come in there. She is great at her job you are lucky to have her as a property manager.
Public storage is the best!
Great customer service! Very easy process. Thank you Tiffany!
I have had a great experience with the staff and the facility. Tiffany was a pleasure to work with.
Always great service and willing to help when needed.
Awesome service from staff
Tiffany is very friendly and takes care of myself very well thanks!
Tiffany was absolutely fabulous, both warm and professional.
Absolutely love Tiffany!! Have been with other storage companies in the past and never had as great of service as I have here. I at one point traveled 30 minutes each way just so that I could store my personal belongings at her location. Tiffany is wonderful and so helpful. She is always willing to accommodate us in our storage needs with helpful suggestions and information. She made a horrible time in my life a little brighter by assisting my family and I with accessing our items when we needed them. Would never store with anyone else but Tiffany & this location. Don't ever let her leave us cause we absolutely love her!!!
Top notch.....service with smile....always returned calls promptly
Tiffany was very helpful and proffessional. After years of service we closed our account after a new shed addition to our buisness, but thankful of the customer service we received.
Tiffany always has a pleasant attitude and treats me with respect and makes my experience pleasant.
Awsome service. Smiled a lot. Very helpful. Tiff is great. Was thinking about going elsewhere but tiff sold me on this place. As a matyer of fact, when I move to florida I will find another public storage even if its not close to my new residence. I hope the people there will will be as nice as tiff.
Tiffany and Bonnie were awesome
I've always had a GREAT experience working with Tiffany. She does her best to help out any way she can. :)
tiffany was GREAT !!! very nice...thanks
Ten stars if I could. Tiffany is a good salesman too. And shes very nice!
Tiffany was the best. Customer service was top notch. Very helpful and she is the best to get you set up to store your stuff!!
I just wanted to let everyone know how great tiffany is at the Midlothian location. I have been using public storage for a few years now and I have never had a problem. Tiffany has made it so much easier for me to move my things to a smaller shed. I don't know what I would do without her help. Thanks Tiffany for everything you have done for me and my family! Keep up the awesome work!
Tiffany and Krystal were very helpful and we will definitely continue renting here!
Tiffany (or Tiffay) is awesome and helped us so much! Shes fantastic and the unit itself is a perfect size for what we need. Reserving the unit online saved us a bunch of money and time too, def recommended!!!
Tiffany did a great job!