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Address

10755 Midlothian Tpke
North Chesterfield, VA 23235

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

804-204-6329

804-204-6329

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

804-204-6329

804-204-6329

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 32/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 32/mo $42
    Online only price
    2nd Month Free

    No Obligation

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    5'x6'
    Online only price
    $ 34/mo
    Online only price
    2nd Month Free
    Small 5'x6'
    • Climate Controlled
    • Upstairs/elevator
    $ 34/mo $45
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 52/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 52/mo $69
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 53/mo
    Online only price
    Small 5'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 53/mo $70
    Online only price
    1 unit left!
    Limited availability

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    10'x15'
    Online only price
    $ 68/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 68/mo $136
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 74/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 74/mo $98
    Online only price
    2nd Month Free

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    10'x10'
    Online only price
    $ 76/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 76/mo $101
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 101/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 101/mo $202
    Online only price
    Half Price Sale

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    10'x25'
    Online only price
    $ 233/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 233/mo $310
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

North Chesterfield Storage Units Near Route 60

Storage units in North Chesterfield can be found near Route 60, just west of Richmond.
keep your car trunk clean and get your garage organized with one of our 5x10 storage units, perfect for sports gear, bicycles, patio furniture, and seasonal items. 5x10 storage units are also great for storing golf clubs for use at nearby Stonehenge Golf and Country Club.
Make sure the whole family stays organized with a 10x10 storage unit, one of our most popular and versatile options. With three rooms worth of space for furniture, appliances, electronics, and large boxes, 10x10 storage units are perfect for apartment dwellers, anyone who is downsizing, and families of all sizes.
Don't forget to book a 10x20 storage unit for your next move, home renovation, remodel, or business need. No project is too big for us, so let Public Storage make sure your most ambitious organizational needs are met.
With Richmond just down the road, you can celebrate your storage win with a relaxing afternoon at Forest Hill Park, or enjoy some family fun over at Maymont Children's Farm.
Our indoor climate controlled storage units will keep you and your belongings comfortable all year round. For the most efficient self storage experience, use our eRental program to book a contactless move-in on your schedule today!

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 179)

February 18, 2024
Google Public Storage k:ai
Clean and organized
February 12, 2024
Google Public Storage Sissy Peters
January 27, 2024
Google Public Storage Joi Wooden
Fees are continuously added so that you end up paying double what your initial rent was supposed to be, padlocks added & not removed even when rent is paid, customer service hangs up on you when you call.
January 20, 2024
Google Public Storage Anika Coleman
January 4, 2024
Google Public Storage Megan Bartz
The building is nice and clean my only issue is the gate access hours state from 7am-9pm but when I went to access my unit today at 6:33pm on a Thursday due to me getting off work later it wouldn’t allow me access and the doors would not open, I suggest updating the hours.
December 10, 2023
Google Public Storage G W
I first began renting a storage unit with Public Storage in November 2022. Since that time my experience with Public Storage and this facility has become worse and worse. Most recently with them increasing the rent on my 10 x15 unit to $230 per month; when the base rent was $206 when I first began renting. More on this and my other observations below, but it has become painfully obvious that Public Storage has no actual concern for individual customers and is simply looking to maximize profits whenever and however they can. Really disappointed about how far down things have spiraled in such a short period of time. Pros: • A/C controlled units (although much warmer on the higher floors). Cons: • Bait-and-switch unlike anything I’ve ever seen. Public Storage will entice new customers with a discount on your storage unit. Take note that they make no promises or guarantees of how long this discount will last. They are also not afraid to jack up your rent within 3 months of you signing a lease. Adding insult to injury, and something I’m just learning because of my most recent “rent increase,” is that the base rent amount they originally show when you sign-up doesn’t really mean there’s a cap on the max price you might pay for a particular unit (apparently it doesn’t mean much of anything). For example, my base rent (without any discounts) throughout my entire time of renting was $206 for a 10x15 unit, and any discounts I did receive always showed against that amount. Now, Public Storage has not only increased my rent (again), but in fact exceeded the base rent amount. Beginning January 2024, my base rent and amount I will be expected to pay is $230/month. • If not clear from the above: Public Storage does NOT take into consideration or provide any sort of long-term customer loyalty incentives. I have been renting consecutively since November 2022, with autopay activated throughout; never being late or delinquent on a payment, and never being openly critical (until now). Despite this loyalty on my part, Public Storage has never offered me consideration for my patronage. Quite the opposite. Not only has Public Storage increased my rent, but they exceeded the original base rent amount. Just in time for the holidays . • There is no actual person to speak with at the facility. If you reach other recent reviews, this is a consistent theme. When I first moved in, there was property manager and assistant mangers on-site that you could speak with. I first noticed things changing this past spring (2023) when I would call and leave voicemails and never receive a response. Now, everything is directed through the corporate number. This seems by design as they also remodeled the front “office” of the building this past year (2023) so that it’s no longer a desk, but rather a “self-service” kiosk. **NOTE: If you go to the Public Storage page it also now has the following listed for Office Hours: “Mon-Sun Self Service - online & on-site eRental.” • Public Storage will selectively email and post-mail certain notices. Notably, they will post-mail you rent increases, which means you have less notice and opportunity to plan. For example, they post-mailed my notice of my January 2024 rent increase on November 29, 2023. Although it was dated over a month out, I did not receive the notice until this past Friday (December 8, 2023)—despite my profile requesting electronic communications. Ironically, this gives me less than a month to look at other options where I can move my belongings. • Increased signs of vermin and critters in and around the facility. • As a part of the remodeling of the building, they also removed the restroom that was accessible to tenants on the first floor. As far as I’m aware, there are no other restrooms in the building. What a kind gesture of appreciation!
November 5, 2023
Google Public Storage T J
Taylor was excellent in providing the necessary customer service experience that was needed for my situation 3 years ago. This place was 5 stars, not anymore, I just rented a medium sized unit 3 months ago and the rate has increased by 50.00 already. I was not given the move in free month as promised from my move in promotion from my online sign up, and I have not seen an employee in site since using the facility. You will not be consistently treated the same way with this company, Don't be surprised
September 19, 2023
Google Public Storage Steve Smith
I rented a large storage unit online. I went to the unit and noticed a bad smell. Looking around the perimeter of the space I found a couple small bags of rodent poison. There was what looked like nesting material around the walls, and droppings. So I immediately cancelled the space. They issued a partial refund, withholding a ~$30 "administration fee"--seems to me if they were administering properly they would have dealt with their vermin problems before renting storage space to folks. There are no employees on site and it shows. The speakers on their kiosk are distorted which made talking to the service rep difficult. Avoid this place.
September 3, 2023
Google Public Storage Wayne Stone
Clean and well managed
June 30, 2023
Google Public Storage Gail Crews
May 28, 2023
Google Public Storage Treasure Hunting With Jebus
Most incompetent place ever. Won an auction unit there, show up to pay on Friday, nobody there and its a self service only... Get a call Saturday that someone will be there Sunday, here on Sunday and shocker, nobodies here. Try to call no answer, try to call the facility down the street, no answer. Try to call customer service and they just connect us to another location 40 miles away... Don't think you could be any worse with effort...
March 1, 2023
Google Public Storage Colt's Cards
Shawn helped me out when needed, with no problems. Give her a raise!
February 19, 2023
Google Public Storage Krystal Swan
Shawn was a big help. My dad passed away and has a public storage unit in AZ and Shawn helped me get all the paperwork needed so that when I landed in AZ I would immediately have access to the unit. She was awesome!
November 17, 2022
Google Public Storage Jenna Millhouse
Shawn, the manager, always makes sure I leave my storage unit with a smile. The facility is easy to access. The app makes it so I don’t need to remember a code to unlock the building. Temperature is well controlled. Facility is spotless, even the bathroom are well maintained. Easy to get a wheeling hand cart by the door to make using the place a breeze. I used to come here at least once a week and it never felt like a hassle. Great location and staff!
October 8, 2022
Google Public Storage Julia Wilkinson
Great experience. The location is secure and very well taken care of. I was impressed with the ease of checking in, and Shawn was very helpful with that process. I made some mistakes when it came time to vacate, but Chris Stinson has been very patient and courteous in helping me correct those. He returned my call immediately an waited at the office while I came to meet him. He knew exactly what I needed to do on my end and handled the hard stuff for me! Thank you, Chris!!!!
October 8, 2022
Google Public Storage erica white
This has been a horrible experience dealing with this storage facility. It typically takes hours of calling before you can get any one to answer the phone. Terrible customer service from the property manager Chris at this location. extremely rude, talked over top of me our entire conversation and hung up in my face. Do not recommend.
October 1, 2022
Google Public Storage L. T.
Excellent facility. Chris Stinson was very helpful and professional. I was pleasantly surprised to find the space at the price I needed and clean, safe and easy access.
September 28, 2022
Google Public Storage James Miller
Shawn is a great asset to this company. She goes way out and beyond to make sure that the costomers are satisfied. She is very friendly and skilled in many different levels of customer service skills. This location is always clean and tidy.
September 20, 2022
Google Public Storage Esther K. Forrest Hines
Monay was terrific. She was very patient (with app) and knowledge of the storage units and other services. Wonderful personality. Great experience.
August 29, 2022
Google Public Storage Raven small
Shawn has amazing customer service skills, had me in and out in no time!! Made the process very easy and told me everything that I needed to know! Keep her she’s a great employee!
July 31, 2022
Google Public Storage Karen Heiry
Danielle was so helpful yesterday in advising me on the best way to manage the two units we have there. Very professional and took the initiative to answer all of my questions thoroughly.
July 26, 2022
Google Public Storage Shála Davis
Monay was very helpful and attentive, my storage unit was unsecured (I am not sure how or how long it was unsecured when I hadn’t been there in over a month) however she was doing her job (walk through) and called to let me know and assisted me greatly in making sure the unit was back secure. I appreciate her greatly.
July 18, 2022
Google Public Storage Delveon Hamilton
Shawn was very helpful and friendly!
July 8, 2022
Google Public Storage Junior
This pile of leaky trash has been outside on the sidewalk for weeks and keeps growing. Right outside the doors so I know they know it's there. And it's barely climate controlled on the upper two levels. And rent goes up consistently every year. Even before these crazy price hikes on everything. But that's the storage game they all play. Can't wait to get out of a storage unit. But it's a necessary evil I have to pay for until I just can't afford it anymore.
June 26, 2022
Google Public Storage Justin Noble
June 5, 2022
Google Public Storage Ben Coe
Awesome experience shawn amazing customer service amazing attitude. It shows you love your job! You are great with it thank you so much! Location 26699 10755 midlothian turnpike
June 1, 2022
Google Public Storage Emily Bucciarelli
May 25, 2022
Google Public Storage Jess&Sai Bahari
Shawn was great and informative! Highly Recommend ! Thanks for everything!
May 19, 2022
Google Public Storage vibes7drum2
Excellent storage spaces
May 11, 2022
Google Public Storage Lyv Garden
Rented twice now always great if you need extra storage!
May 10, 2022
Google Public Storage Michaele Byrd
Shawn O. is one of the most helpful and attentive customer service agents I've ever met. She is hard-working, knowledgeable, competent, helpful, and pleasant. It is clear that she takes pride in her work and the facility. Every business owner should be so lucky as to have someone like Shawn on the payroll.
April 26, 2022
Google Public Storage Netta Davis
I will like to take this time out and Thank Shawn for helping my mother Jean for getting a storage unit!! My mother explained to me that Shawn was very knowledgeable, patient, and very sweet!!! Shawn’s property was extremely clean and easy to locate!!
April 18, 2022
Google Public Storage Beverly Robinson
I can't say enough about the customer service.If I could rate a 100 I would.The customer service rep Shawn was so helpful and courteous.She actually helped me on her lunch break!Great professional service!
April 10, 2022
Google Public Storage Glenis Shelton
I have to give Shawn the manager a 5 star rating. She was more than helpful and was very pleasant. She provided a service that other locations don't. I feel comfortable and safe with my belongings at her location. And I'm hard to please.
April 8, 2022
Google Public Storage Tykayla Stevenson
Shawn was amazing thank you very much Shawn for your help :)
April 3, 2022
Google Public Storage Brittany Duncan
We rented same day through the website but couldn’t get our payment to process. We needed to go into the office to finish things up. Shawn was taking her lunch break when we stopped by but went out of her way to help us. She walked us through the registration, gave directions to our unit and even located some dollys for us to use for our move. We would highly recommended Shawn and this storage facility. Excellent service!
April 2, 2022
Google Public Storage Adonna Sutton
Danielle was very helpful and friendly in answering all of my storage questions.
March 13, 2022
Google Public Storage Kenny Baker
My mom used to store here. The only time she could come is on the weekend. This place NEVER HAS THEIR BATHROOM UNLOCKED! It doesn't matter how new the place is if you can't go here and spend time looking through your stuff if you have to leave to use the restroom.
February 28, 2022
Google Public Storage Shirley Ep
Best service I've had from anywhere I've rented! Shawn O. Went above and beyond to make sure everything was right.
February 26, 2022
Google Public Storage Susan Treacy
The facility is attractive and well kept; it is designed to hold and protect one's belongings effectively. Most my business at PS has been conducted with Shawn O. and she is simply outstanding. Personally, Shawn deserves 5 stars (or even 10, if it were possible). She is friendly and kind; always ready to help, especially with suggesting ways to save money. I have been using this PS since the end of 2019 and an early experience I had with a manager was not so good. Thus, because of Shawn I'll give 5 stars, but my experience with her manager would incline me to give only 3 or 4 stars. Since that time, I have had a better experience with PS, and that is largely thanks to Shawn.
February 16, 2022
Google Public Storage Isaac
Working with Shawn O. has always been a pleasure. She is knowledgeable and flexible and its obvious that she cares about making customers happy. I am on my second unit at this location and I don't plan on leaving anytime soon! Thanks!
January 12, 2022
Google Public Storage Caron Canada
Nice facility, but know there are elevators on one side of the building only. Seems like good security. Staff are nice and helpful.
December 30, 2021
Google Public Storage Danielle Green
I stopped in to inquire about rates and availability. I talked to Kaydie she was awesome! She gave me all of the information I needed and was very helpful.
December 23, 2021
Google Public Storage donnette mcgill
Shawn was Excellent and very knowledgeable and highly recommended.
December 10, 2021
Google Public Storage David Richey
Shawn was very helpful assisting me with everything I needed for a new move in. Thank you
December 10, 2021
Google Public Storage Faith Moore
Moving can be such a difficult event so chances are most people who want a storage unit come in with life changes at their feet. We had just moved to Virginia and needed a storage unit pretty fast. I had been to several others and they were full. I went to Public Storage and got exactly what I needed and super fast. The woman at the desk Shawn was super friendly and efficient and I was in and out in a short time. I also like the fact that they have a mobile app and the facilities are super clean! A company is only as good as the first person the customer sees.
November 14, 2021
Google Public Storage William Sprinkle
I have been a customer of Public Storage for over 30 years. I have been recently making my payments at this location and Shawn has been so professional, courteous, and efficient! I enjoy seeing her each month!
November 8, 2021
Google Public Storage Thair Johnson
Shawn’s personality and availability makes it easy for me to feel like i made a great choice in choosing Public Storage
November 7, 2021
Google Public Storage jay Robbie
Shawn was awesome!!! She went above and beyond with her attentiveness and helpfulness. She absolutely made me happy I rented here!!! Rockstar status!!!
November 4, 2021
Google Public Storage Zac Doegg
November 1, 2021
Google Public Storage Norita Hatcher
Shawn was very knowledgeable, kind, and courteous. My interaction with her has been pleasant each and every time, we need more people like her around who greet the public with respect and care.
October 25, 2021
Google Public Storage Cartoon girl
Shawn was the sweetest most polite person ever. Her costumer service was amazing and she made my day a better day.
October 20, 2021
Google Public Storage Barrett Poe
I am shocked and amazed at how little knowledge corporate Public Storage and/or its affiliates know about the service rep at this location! Because if they knew how truly amazing Shawn is as the property manager they would promote her to district or regional manager in a heart beat!!! Shawn knows it all and cares about our unit and who we are as a customer. Thanks shawn and pass it up the food chain that I and other unit renters agree you are the gold standard!
October 17, 2021
Google Public Storage James Waller
Wow!! This was such a fast and easy process. It took me a matter of minutes to fill out the form, have my unit reserved, and receive a PIN number to access my unit on property. But that’s not just the reason I’m giving 5 stars. The staff member Shawn was absolutely amazing! I was just trying to find the address to the storage property. By the time our conversation was over. I knew step by step the log in process, opening and closing hours, where exactly my units was, and office number in case I had any problems with my account or unit. On top of all that she was heading that way and I was told if I had any problems with it she would come over am make sure I got in. She suggested downloading the app. And how easy that process was. All this while maintaining a smile. They made me feel really comfortable, and also that they cared about my property. Great customer service. I recommend using Public Storage if your looking for good affordable storage with a team of employees that will go above and beyond for their customers. Thank you Shawn.
September 30, 2021
Google Public Storage Sandra Smith
Thank you Shawn for making my experience truly pain free and informative! Highly recommend!!
September 30, 2021
Google Public Storage Shannon Smith
Such a stressful time for us moving and SHAWN made it FUN, as busy as she was! Greatly appreciated!
September 30, 2021
Google Public Storage eric cuffee
5 star employee in Shawn. She’s a keeper Public
September 29, 2021
Google Public Storage Jessica Meador
Clean facility with excellent customer service! Shawn goes above and beyond! Highly recommend! I was really impressed with her ability to put my doubts at ease about the security of my belongings, and I am fully comfortable with storing precious items at the public storage facility because of this.
September 28, 2021
Google Public Storage Margaret Antosz
This is the 2nd time we have rented from this facility and it is all due to SHAWN. Her customer service is beyond reproach. There are other storage facilities closer to where we are, but because of her and the cleanliness of that facility there is no other option. Thank you Shawn for going the extra mile.
September 3, 2021
Google Public Storage Jack “Lucky”
September 2, 2021
Google Public Storage JZ 78
What a wonderful experience! Shawn was so polite AND extremely helpful, she took her time to help me decide what size unit worked best for my needs. Highly recommend!!!
July 13, 2021
Google Public Storage Sara Camden
Great experience overall. I highly recommend Shawn!! She was so warm and welcoming and extremely funny! Just love to be treated like family when I come in! Will definitely be a return customer!
July 7, 2021
Google Public Storage Darlene Lawson
I've been renting here awhile now! Love this storage space! Shawn is a wonderful person, with a great spirit. I promise she is a God sent. Yoy will not regret meeting her, because she is always trying to help with your service needs. THANKS SHAWN !!!❤
July 5, 2021
Google Public Storage Peter & Patty Ford
May 21, 2021
Google Public Storage Ashley Garland
Shawn is super friendly and very pleasant to talk to and very knowledgeable!!
May 6, 2021
Google Public Storage M.J Isidoro
April 19, 2021
Google Public Storage Johnetta Mayo
Great Customer Service!! Shawn was a delight!! I am a first time customer. Shawn is Friendly and Informative!! Learned a lot today about storage units from Shawn!! Will recommend location, she is very well versed in her profession. Thank you for all your help!!
April 12, 2021
Google Public Storage TheCharlesCullen
Give Shawn a raise. Mercy, what a wonderful help she has been since my wife and I have used storage at this location. She's very polite and detail oriented.
April 2, 2021
Google Public Storage ML Private
Shawn was extremely helpful as we rented a storage unit. The units are clean, convenient. and. well-priced.
March 17, 2021
Google Public Storage Kenneth Clark
March 5, 2021
Google Public Storage David Parker
Shawn is awesome to deal with and made renting the storage facility easy and fast. This is the cleanest storage place I have ever been in period. Two friends who helped me move stuff into my controlled environment storage space commented this was the nicest facility they had been to and much nicer than the ones where they had their stuff stored.
February 22, 2021
Google Public Storage Paul Nurko
Place is amazing. Very clean and great location Shawn was wonderful . Very helpful and courteous! Made my experience great. First time ever using a storage place. Went easy and smooth !!! This place is a must ...
February 22, 2021
Google Public Storage Mike Lindale
Shawn was a huge help today! She's definitely a great asset to Public Storage.
February 18, 2021
Google Public Storage Ce'Vone Bradshaw
Shawn is an excellent property manager!
January 22, 2021
Google Public Storage Christopher Loving
Shawn was very friendly and helpful getting my storage unit set up.
January 17, 2021
Google Public Storage Michelle Headley (Michelle)
Shawn was so helpful!! I am glad that she was able to help us, especially since our property down the street no longer has a property manager. Shawn is awsome and went the extra mile to make sure our needs were met.
December 20, 2020
Google Public Storage Charles Steelberg
Not everyone wears masks.
November 14, 2020
Google Public Storage Michael Shoemaker
November 9, 2020
Google Public Storage Eternity Santiago
Shawn was beyond helpful. She kept a positive energy the entire time I was present and she went out of her way to make sure I knew where my unit was located. I’ll definitely recommend her to friends that need a unit as well 🤗
October 23, 2020
Google Public Storage Omar Brown
Great deals, fast processing & great customer service & care by the property manager Shawn!
September 29, 2020
Google Public Storage J. F.
This storage facility was clean and neat. The staff were always professional, helpful and friendly. I do want to give a special shout out to Taylor!
September 13, 2020
Google Public Storage Megan Rowley
The manager, Shawn was awesome. She was so patient and helpful!
September 12, 2020
Google Public Storage LaTeshia Miles
I was very happy with the service that Taylor provided to me today. I appreciate all the help she rendered. I have no complaints! Thanks!
August 16, 2020
Google Public Storage Dyshawn Leigh
Shawn is great easy to work with 🤘👍
August 13, 2020
Google Public Storage G. Marlene Davis
Great customer service
July 24, 2020
Google Public Storage Jay Lee
Shawn was very helpful and informative. She answered all of my questions and provided me with a smooth move in transaction. She also provided me with what to expect as a tenant at Public storage. Very friendly service. I definitely recommend this facility.
July 16, 2020
Google Public Storage vintage garage
Always helpful.....before C19 bathrooms clean but now closed...AC cool.....Shawn super friendly and helpful.
July 15, 2020
Google Public Storage william werley
Shawn did a great job this afternoon helping secure a storage space for my Lions Club.. She was great at explaining all the various steps necessary to complete the paper work, showed me the space, parking, hours of operation and security. Everything you would want in service and with a great smile (even though you could not see it behind the mask.) Thanks too to Nicole who did not have what we wanted at her location for helping me get to SHAWN'S location.
July 2, 2020
Google Public Storage mike e.
Shawn is excellent. She made the reservation and payment process seamless, showed me my unit, and offered great tips to make my visits easy. Very clean and bright location.
June 24, 2020
Google Public Storage tyrone c. (yomamafavbd)
June 20, 2020
Google Public Storage Sharlene
June 17, 2020
Google Public Storage Angelicia Ventura
Nice and clean establishment. Shawn was very helpful and knowledgeable.
June 14, 2020
Google Public Storage Franaja Payne-Smith
Customer service was excellent. From the day I called to make reservations to the day I arrived, Shawn was of excellent help. As a first time user of any storage unit, she helped guide me through the process.
June 14, 2020
Google Public Storage Walkin' Mr. Sunshine
Shawn helped me purchase my first rental space (10x10). She was extremely helpful, accommodating, and personable.
June 11, 2020
Google Public Storage Shanna Graham
Great customer service! This facility is very clean and well maintained. The rates are great and the rental process was quick and easy. Shawn was great!! She was very nice and made the whole rental process super easy. She was very friendly and very helpful! I will be a returning customer and highly recommend this facility because or the cleanliness and the great customer service provided by Shawn!!!
June 8, 2020
Google Public Storage Kristen B
Shawn was wonderful when I stopped by this past weekend to get a storage unit. She was very helpful and patiently answered all of my questions. The building is extremely clean and there are flatbed carts to use, which is a nice little extra. This place seems like a really great value and I'm so thankful to have found it!
June 7, 2020
Google Public Storage HARBANS BHARDWAJ
I was looking for a storage rental place and came to this location because of excellent rates. I read several reviews indicating that Shawn was a great person. There were so many excellent mentions about Shawn that I thought that perhaps Shawn herself or her friends and family were writing these reviews. However, when I visited this location today to actually rent two storage units, I discovered, to my very pleasant surprise, the she is really a very helpful, considerate, and nice person. I have not seen such a wonderful customer service in recent times. She was EXCELLENT. I recommend her to all and am sure that you will agree with me 100% after you visit with her.
June 7, 2020
Google Public Storage Jodi Wheat
Shawn was awesome today when I checked in. She made the process really easy and explained everything in detail. She made me feel very welcome and answered all my questions. I’m glad I picked this location. It’s great to have a friendly face and a great customer service experience!
June 6, 2020
Google Public Storage Shana Bellamy
Great service and great deals! Dana was very helpful!
June 6, 2020
Google Public Storage James Thomas
very nice storage place clean professonal staff
June 4, 2020
Google Public Storage Tahira Thomas
Shawn was very nice. She explained everything in detail. Great customer service.
June 3, 2020
Google Public Storage Gnarly Glob
This location is extremely clean and nice! The employees are so friendly as helpful (Dana and Taylor)!!! Taylor went above and beyond helping me setup my storage locker over the phone and continued her exceptional service once I arrived on site! I have had several storage lockers in my life but this location is a set above the rest. Thanks again to Taylor for all the help and kindness she provided me.
May 31, 2020
Google Public Storage Beth Thompson
Shawn was wonderful! Couldn't have been better!
May 30, 2020
Google Public Storage Quinton Miles
Associate Shawn was great at informing me of everything that the facility is offering. To have my check in be done as fast as possible explain how to use express check in so that the amount of time we would have to spend 6 feet apart could be reduce. Facility itself is well maintained and clean. Keep up the good work public storage and Shawn.
May 27, 2020
Google Public Storage Robert Johnson
The storage facility is very clean. Shawn was friendly and helpful with the move-in process.
May 27, 2020
Google Public Storage Robin Dockery
Dana was absolutely amazing and super helpful! After a long 6 hours in the car I was exhausted and she was a breath of fresh air. She made the experience quick and easy.
May 23, 2020
Google Public Storage Joel McCauley
May 20, 2020
Google Public Storage s z
They have a great pricess,painless steps. Very clear instruction and flexibility. Shawn was The one who helped me with the process. She was very friendly, know her job, and gives great tips. She explained everything very throughly, answered all my question without even asking them.
May 18, 2020
Google Public Storage Naijhe Ly
Shawn was very friendly and helpful
May 18, 2020
Google Public Storage Drew Blakely
The storage facility is brand new and SO clean. I got an unbelievable rate on a 10x10 unit. Best place to store things in Richmond and I checked multiple sites. Shawn helped with the move-in process and she was beyond fantastic!! Shawn was so nice and helpful. Highly recommend this place to everybody.
May 16, 2020
Google Public Storage Zach Roland
Shawn is great!!!
May 7, 2020
Google Public Storage bgmarv1
Shawn was excellent in helping finding me the perfect unit. She was very kind and friendly with great customer service. I am happy I chose this facility!
May 6, 2020
Google Public Storage Melissa Larry
Shawn...Shawn! She is the face of this place and they are lucky to have her! This facility is immaculate - extremely clean, bright, safe, accessible. Best prices any where around town. But Shawn makes this place work. She is friendly, professional, detail oriented, extremely knowledgeable...so glad I found my way to Public Storage!
April 29, 2020
Google Public Storage Kandi Edmonds
Shawn was a big help today as I needed to get a unit quickly and get back for a Zoom meeting. Social distancing and safety measures were being used and I witnessed her washing her hands before helping me. I normally use another facility, but after today, I will be coming back to Shawn!
April 24, 2020
Google Public Storage Nathan Ropelewski
This was the most hassle-free process I have ever been apart of. Shawn was very thorough in her explanation of the policies and procedures. Highly recommend this company.
April 6, 2020
Google Public Storage Peter Zedler
Friendly and helpful staff. Shawn was very knowledgable and made sure the check in was easy. Clean building with easy access.
April 4, 2020
Google Public Storage Rosanne Medill
Very professional, friendly, and helpful. Would recommend to everyone!
March 21, 2020
Google Public Storage Lapis Lazuli
I’ve had a wonderful opportunity of being help by Dana. She offered me great customer service; and was well informed on all my questions. If I didn’t understand she made sure I did. And very warm embrace upon entering the building. Enjoyed my first experience with public storage and would recommend. The facility is kept very clean; spotless.!!
March 13, 2020
Google Public Storage Martha Goodrich
Awesome check in with Shawn, she is a delightful person, very professional, did a fabulous job explaining everything. Beautiful positive upbeat personality. Look forward to doing business with her and Public Storage!!!
March 12, 2020
Google Public Storage Dave Przybylo
Shawn was very helpful in getting me set up with my unit.
March 10, 2020
Google Public Storage Barrett
Shawn was remarkable & her knowledge of the facility and help in the process was truly what we needed in this time of transition from one house to another. The prices were great+ the quality of the storage units were above average and I really felt that my money was put to best use!
February 27, 2020
Google Public Storage Angela Crump
Shawn and Dana provided me excellent customer service. They went the extra mile to make sure I picked the right size storage unts. Thanks again ladies for making this a smooth transition.
February 22, 2020
Google Public Storage Foto Vizions
Storage facilities are fine but the layout of the building is confusing.
February 21, 2020
Google Public Storage Ron Fitch
very professional and businesslike. Told Shawn what I needed and she had us and out in 20 minutes.
February 16, 2020
Google Public Storage Jonathan Goldberg
Shawn was great. Clean and modern facility.
February 9, 2020
Google Public Storage Evan
Shawn was super friendly and helpful!
February 2, 2020
Google Public Storage Kamaye Stone
Shawn was really helpful.
February 2, 2020
Google Public Storage Jane S
Nice facility with a great manager! Shawn is extremely helpful and a pleasure to work with.
February 1, 2020
Google Public Storage Howard Moore
Dana at this location is awesome, she’s knowledgeable, patient and friendly; and she provides great customer service too! (HHM)
January 30, 2020
Google Public Storage Jerry lee
Shawn was awesome when we did a unit transfer. We had moved so I needed a smaller storage space. We came in during the middle of the month and Shawn was there to help us. She advised it was best to waiting until the very end of the month. As the space we chose was right across the hall from our current unit, the transfer of items would be stress free and it was. It took less than 30 minutes to have a new unit packed up and locked. Thank you Shawn!
January 28, 2020
Google Public Storage TheAutoConnection
January 27, 2020
Google Public Storage i matter
Friendly and professional environment the 3 lady’s at the front desk were very informal and knowledgeable of the units and helped me find a unit that fits my needs within 20 mins everything was completed, I definitely recommend this public storage to anyone who need a storage space. I tried to do another review for Shawn who helped assist me on 01/27/2020 but for some reason I could not place a separate review but she had a smile from the time I walked in until she completed assisting me. Shawn went above and beyond to help me with my entry code by walking back and forth but she was able to get me in so I rate her 5 stars!!!!! Thank you Shawn!!! 🙂
January 26, 2020
Google Public Storage Dara Barley
January 25, 2020
Google Public Storage Chris Campbell
When I needed assistance Shawn was on top of it before i had to ask. She knew who I was every time I called and made me feel important. Shawn is the BEST!!!, she took care of all my needs. Thank you Shawn!!!
January 20, 2020
Google Public Storage Margo Bass
Was very professional, curteous and helpful. Made it very easily accessible from outside to elevators then to unit. Would reccomend to anyone looking for clean move in ready storage.
January 18, 2020
Google Public Storage Don Rodgers
Tabitha & Erica did a fantastic job of making us feel welcome and answered all of our questions. Great service!!!
January 15, 2020
Google Public Storage nicole w
Shawn was extremely helpful and pleasant.
January 11, 2020
Google Public Storage Chayley Gore
Shawn assisted me with renting a unit. She was as nice as could be. Found me the size unit I needed and I feel I got a decent price. The unit was spacious and very clean. Very happy with my decision.
December 13, 2019
Google Public Storage Dani Morrison
Shawn and Catherine were amazing! Provided all the of the information that was needed!
December 11, 2019
Google Public Storage Anne Robertson
Great customer service (Shawn). Very, very clean. Climate control. No hidden fees or surprises. Highly recommend.
December 6, 2019
Google Public Storage Rose Talley
When I first called the company for a quote, Shawn was very professional and as she promised, I received a confirmation text. I went to the property today, 12/06/2019 and my first impression was how clean and well kept the company was. When I walked into the office, Shawn pleasantly greeted me and after our conversation about my needs, she took me to the unit I would be renting. I also looked at the elevator, the halls as I walked to the unit, CLEAN. This made me know that I would have no problem gaining access to my unit and how well kept it was. At Shawn's desk, we went over everything and our deal was done in a very short time. I had no hesitation in closing this rental and was pleased with the efficiency of Shawn and the office equipment used as well as how it was handled. I know my rental will be for a long time. Thank you.
December 1, 2019
Google Public Storage Rio Grande'
Shawn was polite and told me everything i needed to know. Took the time to show me the most convenient unit available.
November 24, 2019
Google Public Storage Sincere RightHere
November 16, 2019
Google Public Storage michael bolton
Catherine's was absolutely wonderful! My entire experience started and ended with a smile. I truly recommend Public Storage and this location.
November 16, 2019
Google Public Storage D. Mallory
Shawn was always very professional and courteous. She answered all my questions completely and followed up with me when she said she would. Shawn get 5 stars!
November 11, 2019
Google Public Storage Cory Harder
Shawn was a lovely, attentive, and had a great sense of humor! Getting my storage unit was painless! When moving is so stressful, having this go so easily was nice!
November 11, 2019
Google Public Storage Los Arcos
Shawn was great in helping me move in even though I showed up 40 minutes early. She showed me the unit and guided me through the rental process. Excellent service.
November 7, 2019
Google Public Storage Maurice Dawson
Great customer service
November 3, 2019
Google Public Storage Catherine Hundley
Shawn provided excellent information and assistance which caused us to select this storage facility. She was professional and courteous, and provided a tour. The facility is modern, clean and conveniently located,
October 31, 2019
Google Public Storage Roy Fincher
Marquita
October 25, 2019
Google Public Storage Joshua Thomas
Shawn provided excellent service. Professional and curteous .
October 18, 2019
Google Public Storage Kayla Hicks
Shawn was great she was very helpful!. she was able to answer any questions I had.
September 30, 2019
Google Public Storage Joann Winston
Marquita customer service is remarkable.
September 30, 2019
Google Public Storage Lovely Bones
September 12, 2019
Google Public Storage Wholesale Imports
Great facility- friendly and helpful staff (Shawn was great) I’ll be using again!
August 19, 2019
Google Public Storage Dads Vintage Garage
walk in customer shawn was very helpful.....she listened to our needs and took the time to show us a couple units. thank you for your time.
July 24, 2019
Google Public Storage Caren Green
July 12, 2019
Google Public Storage Jasmine Randolph
Shawn was very professional and nice! Showed us our unit and everything was easy and great!
July 12, 2019
Google Public Storage Dan Bradley
Had a problem. Went in and talked to Shawn. She was understanding and very cool. Thanks Shawn!
July 4, 2019
Google Public Storage erin green
Shawn was amazing! From the moment I called to the moment I rented my unit she was professional. I had to come back and change my unit size a few days later and she was a huge help! The facilities are clean and secure. I would recommend this facility a 100%!
July 3, 2019
Google Public Storage Glenda Miller
June 21, 2019
Google Public Storage Adithya Mandalika
Shawn
June 21, 2019
Google Public Storage JP (757MX)
Clean, professional and had everything we needed! Shawn was super helpful and a pleasure to deal with!
June 19, 2019
Google Public Storage Tom Bunkholt
June 18, 2019
Google Public Storage Jenn Schepker
Shawn was great! She was very knowledgeable and kind. She even showed me options and helped me through the process of renting a unit. The place is very nice, clean and secure.
June 14, 2019
Google Public Storage Janice Simpkins
Really good place for storage. I want to personally thank Kearra Johnson for all the help she gave me. Ms. Johnson was very polite, friendly and very professional in attitude and knowledge regarding her job. I was very pleased with all the help she gave me!
June 6, 2019
Google Public Storage Michelle Beavers
I was early for my appointment, but greeting with a smile and welcomed to start my process. Andrea showed my new unit, walked me through my contract and was well-prepared and efficient.
May 31, 2019
Google Public Storage Bonnie Benninghove
May 25, 2019
Google Public Storage Breon Williams
Andrea gave excellent customer service. Polite and knowledgeable
May 25, 2019
Google Public Storage Neisha Chantel
May 22, 2019
Google Public Storage E. B.
May 19, 2019
Google Public Storage Travis Porter
Navara was kind and extremely helpful
May 11, 2019
Google Public Storage Kirah Ross
Beautiful clean property navara was very helpful she deserves a raise
May 8, 2019
Google Public Storage Jenaira price
May 8, 2019
Google Public Storage Jacqueline Holley
I spoke with Navera and she was very helpful. I am looking to relocate to the area and needed some information about prices. She broke everything down to me and was just a pleasure to talk with her. She was very professional. Not like some of the other places I called in the area. Public Storage is the way to go. Thanks to Navera. I hope I am spelling her name right.
April 26, 2019
Google Public Storage Patresha Barlow
Friendly staff and nice location.
April 26, 2019
Google Public Storage Walter Stiles
Great Customer Service clean and friendly helpful get rate for pricing
April 24, 2019
Google Public Storage Kyara price
Clean and easy access.
April 24, 2019
Google Public Storage Pat Trombley
Wonderful customer service. Very clean facility