Public Storage Self-Storage Units at 10755 Midlothian Tpke, North Chesterfield, VA
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6
Address
10755 Midlothian Tpke
North Chesterfield,
VA
23235
Full Service Kiosk Available
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 26/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 26/mo $34Best Price Label1 unit left! -
5'x5'Online only price$ 26/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 26/mo $35Best Price Label1 unit left! -
5'x10'Online only price$ 48/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 48/mo $64Best Price Label -
5'x9'Online only price$ 49/moSmall 5'x9'- Climate Controlled
- Upstairs/elevator
$ 49/mo $66Best Price Label1 unit left! -
10'x5'Online only price$ 52/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 52/mo $69Best Price Label -
10'x10'Online only price$ 86/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 86/mo $115Best Price Label -
10'x15'Online only price$ 96/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 96/mo $128Best Price Label -
10'x20'Online only price$ 196/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 196/mo $261Best Price Label
Nearby Self-Storage Locations
Self Storage Near
10110 Midlothian Tpke
Richmond
VA
23235
Self Storage Near
5440 Midlothian Tpke
Richmond
VA
23225
Self Storage Near
13601 Hull Street Rd
Midlothian
VA
23112
Self Storage Near
4805 Jefferson Davis Highway
Richmond
VA
23234
Self-Storage Near North Chesterfield
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North Chesterfield Storage Units Near Route 60
Storage units in North Chesterfield can be found near Route 60, just west of Richmond.
keep your car trunk clean and get your garage organized with one of our 5x10 storage units, perfect for sports gear, bicycles, patio furniture, and seasonal items. 5x10 storage units are also great for storing golf clubs for use at nearby Stonehenge Golf and Country Club.
Make sure the whole family stays organized with a 10x10 storage unit, one of our most popular and versatile options. With three rooms worth of space for furniture, appliances, electronics, and large boxes, 10x10 storage units are perfect for apartment dwellers, anyone who is downsizing, and families of all sizes.
Don't forget to book a 10x20 storage unit for your next move, home renovation, remodel, or business need. No project is too big for us, so let Public Storage make sure your most ambitious organizational needs are met.
With Richmond just down the road, you can celebrate your storage win with a relaxing afternoon at Forest Hill Park, or enjoy some family fun over at Maymont Children's Farm.
Our indoor climate controlled storage units will keep you and your belongings comfortable all year round. For the most efficient self storage experience, use our eRental program to book a contactless move-in on your schedule today!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 180)
Clean and organized
Fees are continuously added so that you end up paying double what your initial rent was supposed to be, padlocks added & not removed even when rent is paid, customer service hangs up on you when you call.
The building is nice and clean my only issue is the gate access hours state from 7am-9pm but when I went to access my unit today at 6:33pm on a Thursday due to me getting off work later it wouldn’t allow me access and the doors would not open, I suggest updating the hours.
I first began renting a storage unit with Public Storage in November 2022. Since that time my experience with Public Storage and this facility has become worse and worse. Most recently with them increasing the rent on my 10 x15 unit to $230 per month; when the base rent was $206 when I first began renting. More on this and my other observations below, but it has become painfully obvious that Public Storage has no actual concern for individual customers and is simply looking to maximize profits whenever and however they can. Really disappointed about how far down things have spiraled in such a short period of time. Pros: • A/C controlled units (although much warmer on the higher floors). Cons: • Bait-and-switch unlike anything I’ve ever seen. Public Storage will entice new customers with a discount on your storage unit. Take note that they make no promises or guarantees of how long this discount will last. They are also not afraid to jack up your rent within 3 months of you signing a lease. Adding insult to injury, and something I’m just learning because of my most recent “rent increase,” is that the base rent amount they originally show when you sign-up doesn’t really mean there’s a cap on the max price you might pay for a particular unit (apparently it doesn’t mean much of anything). For example, my base rent (without any discounts) throughout my entire time of renting was $206 for a 10x15 unit, and any discounts I did receive always showed against that amount. Now, Public Storage has not only increased my rent (again), but in fact exceeded the base rent amount. Beginning January 2024, my base rent and amount I will be expected to pay is $230/month. • If not clear from the above: Public Storage does NOT take into consideration or provide any sort of long-term customer loyalty incentives. I have been renting consecutively since November 2022, with autopay activated throughout; never being late or delinquent on a payment, and never being openly critical (until now). Despite this loyalty on my part, Public Storage has never offered me consideration for my patronage. Quite the opposite. Not only has Public Storage increased my rent, but they exceeded the original base rent amount. Just in time for the holidays . • There is no actual person to speak with at the facility. If you reach other recent reviews, this is a consistent theme. When I first moved in, there was property manager and assistant mangers on-site that you could speak with. I first noticed things changing this past spring (2023) when I would call and leave voicemails and never receive a response. Now, everything is directed through the corporate number. This seems by design as they also remodeled the front “office” of the building this past year (2023) so that it’s no longer a desk, but rather a “self-service” kiosk. **NOTE: If you go to the Public Storage page it also now has the following listed for Office Hours: “Mon-Sun Self Service - online & on-site eRental.” • Public Storage will selectively email and post-mail certain notices. Notably, they will post-mail you rent increases, which means you have less notice and opportunity to plan. For example, they post-mailed my notice of my January 2024 rent increase on November 29, 2023. Although it was dated over a month out, I did not receive the notice until this past Friday (December 8, 2023)—despite my profile requesting electronic communications. Ironically, this gives me less than a month to look at other options where I can move my belongings. • Increased signs of vermin and critters in and around the facility. • As a part of the remodeling of the building, they also removed the restroom that was accessible to tenants on the first floor. As far as I’m aware, there are no other restrooms in the building. What a kind gesture of appreciation!
I rented a large storage unit online. I went to the unit and noticed a bad smell. Looking around the perimeter of the space I found a couple small bags of rodent poison. There was what looked like nesting material around the walls, and droppings. So I immediately cancelled the space. They issued a partial refund, withholding a ~$30 "administration fee"--seems to me if they were administering properly they would have dealt with their vermin problems before renting storage space to folks. There are no employees on site and it shows. The speakers on their kiosk are distorted which made talking to the service rep difficult. Avoid this place.
Clean and well managed
Most incompetent place ever. Won an auction unit there, show up to pay on Friday, nobody there and its a self service only... Get a call Saturday that someone will be there Sunday, here on Sunday and shocker, nobodies here. Try to call no answer, try to call the facility down the street, no answer. Try to call customer service and they just connect us to another location 40 miles away... Don't think you could be any worse with effort...
Shawn helped me out when needed, with no problems. Give her a raise!
Shawn was a big help. My dad passed away and has a public storage unit in AZ and Shawn helped me get all the paperwork needed so that when I landed in AZ I would immediately have access to the unit. She was awesome!
Shawn, the manager, always makes sure I leave my storage unit with a smile. The facility is easy to access. The app makes it so I don’t need to remember a code to unlock the building. Temperature is well controlled. Facility is spotless, even the bathroom are well maintained. Easy to get a wheeling hand cart by the door to make using the place a breeze. I used to come here at least once a week and it never felt like a hassle. Great location and staff!
Great experience. The location is secure and very well taken care of. I was impressed with the ease of checking in, and Shawn was very helpful with that process. I made some mistakes when it came time to vacate, but Chris Stinson has been very patient and courteous in helping me correct those. He returned my call immediately an waited at the office while I came to meet him. He knew exactly what I needed to do on my end and handled the hard stuff for me! Thank you, Chris!!!!
This has been a horrible experience dealing with this storage facility. It typically takes hours of calling before you can get any one to answer the phone. Terrible customer service from the property manager Chris at this location. extremely rude, talked over top of me our entire conversation and hung up in my face. Do not recommend.
Excellent facility. Chris Stinson was very helpful and professional. I was pleasantly surprised to find the space at the price I needed and clean, safe and easy access.
Shawn is a great asset to this company. She goes way out and beyond to make sure that the costomers are satisfied. She is very friendly and skilled in many different levels of customer service skills. This location is always clean and tidy.
Monay was terrific. She was very patient (with app) and knowledge of the storage units and other services. Wonderful personality. Great experience.
Shawn has amazing customer service skills, had me in and out in no time!! Made the process very easy and told me everything that I needed to know! Keep her she’s a great employee!
Danielle was so helpful yesterday in advising me on the best way to manage the two units we have there. Very professional and took the initiative to answer all of my questions thoroughly.
Monay was very helpful and attentive, my storage unit was unsecured (I am not sure how or how long it was unsecured when I hadn’t been there in over a month) however she was doing her job (walk through) and called to let me know and assisted me greatly in making sure the unit was back secure. I appreciate her greatly.
Shawn was very helpful and friendly!
This pile of leaky trash has been outside on the sidewalk for weeks and keeps growing. Right outside the doors so I know they know it's there. And it's barely climate controlled on the upper two levels. And rent goes up consistently every year. Even before these crazy price hikes on everything. But that's the storage game they all play. Can't wait to get out of a storage unit. But it's a necessary evil I have to pay for until I just can't afford it anymore.
Awesome experience shawn amazing customer service amazing attitude. It shows you love your job! You are great with it thank you so much! Location 26699 10755 midlothian turnpike
Shawn was great and informative! Highly Recommend ! Thanks for everything!
Excellent storage spaces
Rented twice now always great if you need extra storage!
Shawn O. is one of the most helpful and attentive customer service agents I've ever met. She is hard-working, knowledgeable, competent, helpful, and pleasant. It is clear that she takes pride in her work and the facility. Every business owner should be so lucky as to have someone like Shawn on the payroll.
I will like to take this time out and Thank Shawn for helping my mother Jean for getting a storage unit!! My mother explained to me that Shawn was very knowledgeable, patient, and very sweet!!! Shawn’s property was extremely clean and easy to locate!!
I can't say enough about the customer service.If I could rate a 100 I would.The customer service rep Shawn was so helpful and courteous.She actually helped me on her lunch break!Great professional service!
I have to give Shawn the manager a 5 star rating. She was more than helpful and was very pleasant. She provided a service that other locations don't. I feel comfortable and safe with my belongings at her location. And I'm hard to please.
Shawn was amazing thank you very much Shawn for your help :)
We rented same day through the website but couldn’t get our payment to process. We needed to go into the office to finish things up. Shawn was taking her lunch break when we stopped by but went out of her way to help us. She walked us through the registration, gave directions to our unit and even located some dollys for us to use for our move. We would highly recommended Shawn and this storage facility. Excellent service!
Danielle was very helpful and friendly in answering all of my storage questions.
My mom used to store here. The only time she could come is on the weekend. This place NEVER HAS THEIR BATHROOM UNLOCKED! It doesn't matter how new the place is if you can't go here and spend time looking through your stuff if you have to leave to use the restroom.
Best service I've had from anywhere I've rented! Shawn O. Went above and beyond to make sure everything was right.
The facility is attractive and well kept; it is designed to hold and protect one's belongings effectively. Most my business at PS has been conducted with Shawn O. and she is simply outstanding. Personally, Shawn deserves 5 stars (or even 10, if it were possible). She is friendly and kind; always ready to help, especially with suggesting ways to save money. I have been using this PS since the end of 2019 and an early experience I had with a manager was not so good. Thus, because of Shawn I'll give 5 stars, but my experience with her manager would incline me to give only 3 or 4 stars. Since that time, I have had a better experience with PS, and that is largely thanks to Shawn.
Working with Shawn O. has always been a pleasure. She is knowledgeable and flexible and its obvious that she cares about making customers happy. I am on my second unit at this location and I don't plan on leaving anytime soon! Thanks!
Nice facility, but know there are elevators on one side of the building only. Seems like good security. Staff are nice and helpful.
I stopped in to inquire about rates and availability. I talked to Kaydie she was awesome! She gave me all of the information I needed and was very helpful.
Shawn was Excellent and very knowledgeable and highly recommended.
Shawn was very helpful assisting me with everything I needed for a new move in. Thank you
Moving can be such a difficult event so chances are most people who want a storage unit come in with life changes at their feet. We had just moved to Virginia and needed a storage unit pretty fast. I had been to several others and they were full. I went to Public Storage and got exactly what I needed and super fast. The woman at the desk Shawn was super friendly and efficient and I was in and out in a short time. I also like the fact that they have a mobile app and the facilities are super clean! A company is only as good as the first person the customer sees.
I have been a customer of Public Storage for over 30 years. I have been recently making my payments at this location and Shawn has been so professional, courteous, and efficient! I enjoy seeing her each month!
Shawn’s personality and availability makes it easy for me to feel like i made a great choice in choosing Public Storage
Shawn was awesome!!! She went above and beyond with her attentiveness and helpfulness. She absolutely made me happy I rented here!!! Rockstar status!!!
Shawn was very knowledgeable, kind, and courteous. My interaction with her has been pleasant each and every time, we need more people like her around who greet the public with respect and care.
Shawn was the sweetest most polite person ever. Her costumer service was amazing and she made my day a better day.
I am shocked and amazed at how little knowledge corporate Public Storage and/or its affiliates know about the service rep at this location! Because if they knew how truly amazing Shawn is as the property manager they would promote her to district or regional manager in a heart beat!!! Shawn knows it all and cares about our unit and who we are as a customer. Thanks shawn and pass it up the food chain that I and other unit renters agree you are the gold standard!
Wow!! This was such a fast and easy process. It took me a matter of minutes to fill out the form, have my unit reserved, and receive a PIN number to access my unit on property. But that’s not just the reason I’m giving 5 stars. The staff member Shawn was absolutely amazing! I was just trying to find the address to the storage property. By the time our conversation was over. I knew step by step the log in process, opening and closing hours, where exactly my units was, and office number in case I had any problems with my account or unit. On top of all that she was heading that way and I was told if I had any problems with it she would come over am make sure I got in. She suggested downloading the app. And how easy that process was. All this while maintaining a smile. They made me feel really comfortable, and also that they cared about my property. Great customer service. I recommend using Public Storage if your looking for good affordable storage with a team of employees that will go above and beyond for their customers. Thank you Shawn.
Thank you Shawn for making my experience truly pain free and informative! Highly recommend!!
Such a stressful time for us moving and SHAWN made it FUN, as busy as she was! Greatly appreciated!
5 star employee in Shawn. She’s a keeper Public
Clean facility with excellent customer service! Shawn goes above and beyond! Highly recommend! I was really impressed with her ability to put my doubts at ease about the security of my belongings, and I am fully comfortable with storing precious items at the public storage facility because of this.
This is the 2nd time we have rented from this facility and it is all due to SHAWN. Her customer service is beyond reproach. There are other storage facilities closer to where we are, but because of her and the cleanliness of that facility there is no other option. Thank you Shawn for going the extra mile.
What a wonderful experience! Shawn was so polite AND extremely helpful, she took her time to help me decide what size unit worked best for my needs. Highly recommend!!!
Great experience overall. I highly recommend Shawn!! She was so warm and welcoming and extremely funny! Just love to be treated like family when I come in! Will definitely be a return customer!
I've been renting here awhile now! Love this storage space! Shawn is a wonderful person, with a great spirit. I promise she is a God sent. Yoy will not regret meeting her, because she is always trying to help with your service needs. THANKS SHAWN !!!❤
Shawn is super friendly and very pleasant to talk to and very knowledgeable!!
Great Customer Service!! Shawn was a delight!! I am a first time customer. Shawn is Friendly and Informative!! Learned a lot today about storage units from Shawn!! Will recommend location, she is very well versed in her profession. Thank you for all your help!!
Give Shawn a raise. Mercy, what a wonderful help she has been since my wife and I have used storage at this location. She's very polite and detail oriented.
Shawn was extremely helpful as we rented a storage unit. The units are clean, convenient. and. well-priced.
Shawn is awesome to deal with and made renting the storage facility easy and fast. This is the cleanest storage place I have ever been in period. Two friends who helped me move stuff into my controlled environment storage space commented this was the nicest facility they had been to and much nicer than the ones where they had their stuff stored.
Place is amazing. Very clean and great location Shawn was wonderful . Very helpful and courteous! Made my experience great. First time ever using a storage place. Went easy and smooth !!! This place is a must ...
Shawn was a huge help today! She's definitely a great asset to Public Storage.
Shawn is an excellent property manager!
Shawn was very friendly and helpful getting my storage unit set up.
Shawn was so helpful!! I am glad that she was able to help us, especially since our property down the street no longer has a property manager. Shawn is awsome and went the extra mile to make sure our needs were met.
Not everyone wears masks.
Shawn was beyond helpful. She kept a positive energy the entire time I was present and she went out of her way to make sure I knew where my unit was located. I’ll definitely recommend her to friends that need a unit as well 🤗
Great deals, fast processing & great customer service & care by the property manager Shawn!
Taylor was excellent in providing the necessary customer service experience that was needed for my situation 3 years ago. This place was 5 stars, not anymore, I just rented a medium sized unit 3 months ago and the rate has increased by 50.00 already. I was not given the move in free month as promised from my move in promotion from my online sign up, and I have not seen an employee in site since using the facility. You will not be consistently treated the same way with this company, Don't be surprised
This storage facility was clean and neat. The staff were always professional, helpful and friendly. I do want to give a special shout out to Taylor!
The manager, Shawn was awesome. She was so patient and helpful!
I was very happy with the service that Taylor provided to me today. I appreciate all the help she rendered. I have no complaints! Thanks!
Shawn is great easy to work with 🤘👍
Great customer service
Shawn was very helpful and informative. She answered all of my questions and provided me with a smooth move in transaction. She also provided me with what to expect as a tenant at Public storage. Very friendly service. I definitely recommend this facility.
Always helpful.....before C19 bathrooms clean but now closed...AC cool.....Shawn super friendly and helpful.
Shawn did a great job this afternoon helping secure a storage space for my Lions Club.. She was great at explaining all the various steps necessary to complete the paper work, showed me the space, parking, hours of operation and security. Everything you would want in service and with a great smile (even though you could not see it behind the mask.) Thanks too to Nicole who did not have what we wanted at her location for helping me get to SHAWN'S location.
Shawn is excellent. She made the reservation and payment process seamless, showed me my unit, and offered great tips to make my visits easy. Very clean and bright location.
Nice and clean establishment. Shawn was very helpful and knowledgeable.
Customer service was excellent. From the day I called to make reservations to the day I arrived, Shawn was of excellent help. As a first time user of any storage unit, she helped guide me through the process.
Shawn helped me purchase my first rental space (10x10). She was extremely helpful, accommodating, and personable.
Great customer service! This facility is very clean and well maintained. The rates are great and the rental process was quick and easy. Shawn was great!! She was very nice and made the whole rental process super easy. She was very friendly and very helpful! I will be a returning customer and highly recommend this facility because or the cleanliness and the great customer service provided by Shawn!!!
Shawn was wonderful when I stopped by this past weekend to get a storage unit. She was very helpful and patiently answered all of my questions. The building is extremely clean and there are flatbed carts to use, which is a nice little extra. This place seems like a really great value and I'm so thankful to have found it!
I was looking for a storage rental place and came to this location because of excellent rates. I read several reviews indicating that Shawn was a great person. There were so many excellent mentions about Shawn that I thought that perhaps Shawn herself or her friends and family were writing these reviews. However, when I visited this location today to actually rent two storage units, I discovered, to my very pleasant surprise, the she is really a very helpful, considerate, and nice person. I have not seen such a wonderful customer service in recent times. She was EXCELLENT. I recommend her to all and am sure that you will agree with me 100% after you visit with her.
Shawn was awesome today when I checked in. She made the process really easy and explained everything in detail. She made me feel very welcome and answered all my questions. I’m glad I picked this location. It’s great to have a friendly face and a great customer service experience!
Great service and great deals! Dana was very helpful!
very nice storage place clean professonal staff
Shawn was very nice. She explained everything in detail. Great customer service.
This location is extremely clean and nice! The employees are so friendly as helpful (Dana and Taylor)!!! Taylor went above and beyond helping me setup my storage locker over the phone and continued her exceptional service once I arrived on site! I have had several storage lockers in my life but this location is a set above the rest. Thanks again to Taylor for all the help and kindness she provided me.
Shawn was wonderful! Couldn't have been better!
Associate Shawn was great at informing me of everything that the facility is offering. To have my check in be done as fast as possible explain how to use express check in so that the amount of time we would have to spend 6 feet apart could be reduce. Facility itself is well maintained and clean. Keep up the good work public storage and Shawn.
The storage facility is very clean. Shawn was friendly and helpful with the move-in process.
Dana was absolutely amazing and super helpful! After a long 6 hours in the car I was exhausted and she was a breath of fresh air. She made the experience quick and easy.
They have a great pricess,painless steps. Very clear instruction and flexibility. Shawn was The one who helped me with the process. She was very friendly, know her job, and gives great tips. She explained everything very throughly, answered all my question without even asking them.
Shawn was very friendly and helpful
The storage facility is brand new and SO clean. I got an unbelievable rate on a 10x10 unit. Best place to store things in Richmond and I checked multiple sites. Shawn helped with the move-in process and she was beyond fantastic!! Shawn was so nice and helpful. Highly recommend this place to everybody.
Shawn is great!!!
Shawn was excellent in helping finding me the perfect unit. She was very kind and friendly with great customer service. I am happy I chose this facility!
Shawn...Shawn! She is the face of this place and they are lucky to have her! This facility is immaculate - extremely clean, bright, safe, accessible. Best prices any where around town. But Shawn makes this place work. She is friendly, professional, detail oriented, extremely knowledgeable...so glad I found my way to Public Storage!
Shawn was a big help today as I needed to get a unit quickly and get back for a Zoom meeting. Social distancing and safety measures were being used and I witnessed her washing her hands before helping me. I normally use another facility, but after today, I will be coming back to Shawn!
This was the most hassle-free process I have ever been apart of. Shawn was very thorough in her explanation of the policies and procedures. Highly recommend this company.
Friendly and helpful staff. Shawn was very knowledgable and made sure the check in was easy. Clean building with easy access.
Very professional, friendly, and helpful. Would recommend to everyone!
I’ve had a wonderful opportunity of being help by Dana. She offered me great customer service; and was well informed on all my questions. If I didn’t understand she made sure I did. And very warm embrace upon entering the building. Enjoyed my first experience with public storage and would recommend. The facility is kept very clean; spotless.!!
Awesome check in with Shawn, she is a delightful person, very professional, did a fabulous job explaining everything. Beautiful positive upbeat personality. Look forward to doing business with her and Public Storage!!!
Shawn was very helpful in getting me set up with my unit.
Shawn was remarkable & her knowledge of the facility and help in the process was truly what we needed in this time of transition from one house to another. The prices were great+ the quality of the storage units were above average and I really felt that my money was put to best use!
Shawn and Dana provided me excellent customer service. They went the extra mile to make sure I picked the right size storage unts. Thanks again ladies for making this a smooth transition.
Storage facilities are fine but the layout of the building is confusing.
very professional and businesslike. Told Shawn what I needed and she had us and out in 20 minutes.
Shawn was great. Clean and modern facility.
Shawn was super friendly and helpful!
Shawn was really helpful.
Nice facility with a great manager! Shawn is extremely helpful and a pleasure to work with.
Dana at this location is awesome, she’s knowledgeable, patient and friendly; and she provides great customer service too! (HHM)
Shawn was awesome when we did a unit transfer. We had moved so I needed a smaller storage space. We came in during the middle of the month and Shawn was there to help us. She advised it was best to waiting until the very end of the month. As the space we chose was right across the hall from our current unit, the transfer of items would be stress free and it was. It took less than 30 minutes to have a new unit packed up and locked. Thank you Shawn!
Friendly and professional environment the 3 lady’s at the front desk were very informal and knowledgeable of the units and helped me find a unit that fits my needs within 20 mins everything was completed, I definitely recommend this public storage to anyone who need a storage space. I tried to do another review for Shawn who helped assist me on 01/27/2020 but for some reason I could not place a separate review but she had a smile from the time I walked in until she completed assisting me. Shawn went above and beyond to help me with my entry code by walking back and forth but she was able to get me in so I rate her 5 stars!!!!! Thank you Shawn!!! 🙂
When I needed assistance Shawn was on top of it before i had to ask. She knew who I was every time I called and made me feel important. Shawn is the BEST!!!, she took care of all my needs. Thank you Shawn!!!
Was very professional, curteous and helpful. Made it very easily accessible from outside to elevators then to unit. Would reccomend to anyone looking for clean move in ready storage.
Tabitha & Erica did a fantastic job of making us feel welcome and answered all of our questions. Great service!!!
Shawn was extremely helpful and pleasant.
Shawn assisted me with renting a unit. She was as nice as could be. Found me the size unit I needed and I feel I got a decent price. The unit was spacious and very clean. Very happy with my decision.
Shawn and Catherine were amazing! Provided all the of the information that was needed!
Great customer service (Shawn). Very, very clean. Climate control. No hidden fees or surprises. Highly recommend.
When I first called the company for a quote, Shawn was very professional and as she promised, I received a confirmation text. I went to the property today, 12/06/2019 and my first impression was how clean and well kept the company was. When I walked into the office, Shawn pleasantly greeted me and after our conversation about my needs, she took me to the unit I would be renting. I also looked at the elevator, the halls as I walked to the unit, CLEAN. This made me know that I would have no problem gaining access to my unit and how well kept it was. At Shawn's desk, we went over everything and our deal was done in a very short time. I had no hesitation in closing this rental and was pleased with the efficiency of Shawn and the office equipment used as well as how it was handled. I know my rental will be for a long time. Thank you.
Shawn was polite and told me everything i needed to know. Took the time to show me the most convenient unit available.
Catherine's was absolutely wonderful! My entire experience started and ended with a smile. I truly recommend Public Storage and this location.
Shawn was always very professional and courteous. She answered all my questions completely and followed up with me when she said she would. Shawn get 5 stars!
Shawn was a lovely, attentive, and had a great sense of humor! Getting my storage unit was painless! When moving is so stressful, having this go so easily was nice!
Shawn was great in helping me move in even though I showed up 40 minutes early. She showed me the unit and guided me through the rental process. Excellent service.
Great customer service
Shawn provided excellent information and assistance which caused us to select this storage facility. She was professional and courteous, and provided a tour. The facility is modern, clean and conveniently located,
Marquita
Shawn provided excellent service. Professional and curteous .
Shawn was great she was very helpful!. she was able to answer any questions I had.
Marquita customer service is remarkable.
Great facility- friendly and helpful staff (Shawn was great) I’ll be using again!
walk in customer shawn was very helpful.....she listened to our needs and took the time to show us a couple units. thank you for your time.
Shawn was very professional and nice! Showed us our unit and everything was easy and great!
Had a problem. Went in and talked to Shawn. She was understanding and very cool. Thanks Shawn!
Shawn was amazing! From the moment I called to the moment I rented my unit she was professional. I had to come back and change my unit size a few days later and she was a huge help! The facilities are clean and secure. I would recommend this facility a 100%!
Shawn
Clean, professional and had everything we needed! Shawn was super helpful and a pleasure to deal with!
Shawn was great! She was very knowledgeable and kind. She even showed me options and helped me through the process of renting a unit. The place is very nice, clean and secure.
Really good place for storage. I want to personally thank Kearra Johnson for all the help she gave me. Ms. Johnson was very polite, friendly and very professional in attitude and knowledge regarding her job. I was very pleased with all the help she gave me!
I was early for my appointment, but greeting with a smile and welcomed to start my process. Andrea showed my new unit, walked me through my contract and was well-prepared and efficient.
Andrea gave excellent customer service. Polite and knowledgeable
Navara was kind and extremely helpful
Beautiful clean property navara was very helpful she deserves a raise
I spoke with Navera and she was very helpful. I am looking to relocate to the area and needed some information about prices. She broke everything down to me and was just a pleasure to talk with her. She was very professional. Not like some of the other places I called in the area. Public Storage is the way to go. Thanks to Navera. I hope I am spelling her name right.
Friendly staff and nice location.
Great Customer Service clean and friendly helpful get rate for pricing
Clean and easy access.
Wonderful customer service. Very clean facility