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Public Storage Self-Storage Units at 13142 Jefferson Ave, Newport News, VA
Address
13142 Jefferson Ave
Newport News,
VA
23608
Full Service Kiosk Available
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 41/mo
Small 5'x5'- inside unit
- 1st floor
$ 41 /mo $ 46Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 53/mo
Small 5'x10'- outside unit
- drive-up access
$ 53 /mo $ 58Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 97/mo
Parking 10'x25'- uncovered parking
$ 97 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 126/moLarge 10'x20'- outside unit
- drive-up access
$ 126 /mo $ 163Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 143/mo
Large 10'x20'- climate controlled
- inside unit
- 1st floor
$ 143 /mo $ 185Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 156/mo
Parking 10'x30'- uncovered parking
$ 156 /mo $ 172Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 188/mo
Large 10'x25'- boat or vehicle
$ 188 /mo $ 225Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 201/moLarge 10'x30'- boat or vehicle
$ 201 /mo $ 240Best Price Label+ one-time $29 admin fee1 unit left! -
12'x30'Online only price$ 255/mo
Large 12'x30'- boat or vehicle
$ 255 /mo $ 305Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Newport News
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
North Newport News Storage Units off I-64
Newport News self storage is located off I-64, adjacent to Newport News Park and just up the road from Newport News/Williamsburg International Airport.
Enjoy indoor, climate controlled storage or the drive-up convenience of an outdoor storage unit.
This storage facility has plenty of space for those with big storage needs. Ever needed 1,600 cubic feet of packing space? Yeah, we can help with that. Our 10x20 storage units can hold as much as a five-room house, perfect if you are planning a move or need to stow away furniture during a remodel.
Our 10x10 storage units are ideal for those with slightly more modest needs, packing 800 cubic feet of space for all those boxes that are now cluttering up your basement.
Stop by today and our friendly staff can help you find just the right storage solution.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 370)
Staff was wonderful to work with! Very helpful, addressed my concerns about pest control. Facility is secure so I feel safe leaving my belongings there.
Great kiosk services!
Update Now Rats !!!!!!!!!!. 2 more months ,Still nothing . My storage unit has been leaking for nearly 6 months . I have been calling them for 5 months with no reply . I have to remove buckets of water weekly . This is so unprofessional. I leave many voicemail messages. I have received No call back . Worst experience every
I just got my Grandmother a storage unit at this location. So far during this month, she has loved everything about it! As long as she’s happy, I’m happy. Thank you Public Storage !
I haven't had tons of experience with storage units, but this facility set the standard for me. Clean units, secure facility and helpful staff. The availability of locks on site was extra helpful. I have peace of mind about my personal belongings. Couldn't ask for more.
Great customer service. I was looking for a storage unit for my parents and the gentleman, Jahmir was patient, professional and kind. He took the time to give us all the information and details about each unit and locations. We’ll be going back there for sure based on the level of customer service.
Perfect space and its cold just how I like it
"Excellent experience, they were very kind and tried to help me at all times, as well as to understand the guidelines of the contract. I am very grateful to Karla, the manager, for being so helpful and keeping track of the process. A million thanks 🙏"
First & last time using public storage...1st got the unit had issues, wasnt told several things had to talk to management because whomever u talk to at the self service place wasnt giving out accurate information......they don't prorate the rent....was only in the unit 9 days this month & they said you have to pay the full month rent regardless...then deny you access if you don't pay it in full. ...I didn't pay it full thinking they prorate the rent like other storage places .... I will never use them again & they are not the cheapest around. They have numbers for you to call just to never get an answer from even at the location itself. Rip offs if you ask me....had to pay $128 for 9 days is insane!!!! Then when I got there to remove my stuff everything was covered in dirt and leaves.....it has all my stuff smelling weird.
The insurance is nothing more than a scam. Don’t be fooled into buying it.
Thank you for your help definitely appreciate it and I’m satisfied aswell
Staff helped so much
Great Customer Service....
Thank you, Shawna!
Christina was awesome giving me all the information I needed. And the property looked great. I look forward to storing for awhile.
Carla was extremely helpful in finding the unit choice for me!!
My fiancée called this morning to see if we could rent a get a unit as soon as today, and the entire process was incredibly easy. We spoke to Arlene, who was a huge help and let us know all our options. We got the unit secured and paid for within 20 minutes of calling and feel so relieved to have that taken care of!
Manager, polite on phone, good tone of voice. Site clean and storage.
Great service!
The instructions is user friendly and everything went as I was told in the app, email and thru phone conversion. It was also contactless. The unit was clean and I was all set up to begin using the unit storage. I was treaty very professionally.
Wonderful expérience with Carla
Love Carla ❤️ 😍 she is a hard working woman and positive attitude and always polite was very helpful with everything i asked !!
Ms. Carla was absolutely exceptional! She was very respectful, professional and made sure all of my questions were answered. This is my first time renting a storage unit and Ms Carla helped me tremendously with the whole process. I will definitely recommend her to anyone I know needing to rent a storage unit. Her customer service was excellent. Five stars does not even compare to the service she provided.
My move to my storage unit went well. Everything I needed was available to me. Thank you for a job well done.
Gannon has great customer service and was very polite, keep up the great service
Easy to set up and both employees were super helpful with my last minute questions
Ms. Carla,
Gave outstanding professionalism she was very accommodating going into full detail on how the storage process work. Since this was my first time purchasing a storage. Not to add the pricing was reasonable. I highly recommend public storage.
Thank you.
Dead rat in storage unit. I am guessing it came from the person who was renting the next storage unit over. I wasn’t going to clean around the area. Storage space 246 is empty minus dead rat, no one picks up on the phone to cancel storage unit. They hang up
Website claims they are open but. There is no one at the building and the doors are locked. Three people standing outside and we have to call and ask them the send an employee to open the building. Horrible.
Used this area to pay my storage fee, easy use or get video assistance which is helpful.
Great service, clean unit. No issues.
Love this place very helpful and communication is 100%
Great move in with Carla
Great customer service with carla
friendly professional staff everything was clean and ready 😀
Very informative and helpful thank you
Did all my rental paperwork online and move in was as simple as inputting my pin (which was text to me) and opening my unit to find a lock with keys for closing up. The app is really nice once you establish your rental agreement
Great service, easy to app
Very lovely place clean and organized Mrs. Jones was able to help me quickly and easily and got me started moving my stuff in same day I signed up! 10/10 would recommend to any friends or family looking for storage
Awesome service
great experience in and out and easy to do everything online
Jazz was beyond helpful ! She spent time with us to help us get exactly what we needed for our business. She was knowledgeable and friendly !
Christina was very sweet and very helpful, everything was very clean, and looks very safe, I'm looking forward to renting very soon.
Absolutely love this storage facility! The staff are always super helpful and friendly
Shawna was so helpful in giving me all the information i needed. Would recommend to my family and friends.
Amazing customer service
Jaz was an amazing associate she treated me like I was guest in her house she absolutely deserves every award in the book
Jaz was very helpful and answered all my questions.
Very clean I would rate the public storage a number 10 thank you for everything!!!!
Nice and clean place I like it
Great management team , over all I give this place a 5 star. Carla kitchel was absolutely welcoming.
Very clean
Patty is the best person to rent from she won't steer you wrong and she all ways on her toes keeping the place clean she all so varry sweet and nice lay back so go check out rentals spaces out with her! Way to go patty 👏 🙌 👍 keep up the grate work
Shawna was very helpful and respectful! Lovely property as well .
The staff at public storage is superb they set me up gave me a great deal and made storing my stuff so much easier.
Great place, very safe and Jaz was a big help and got a really clean unit
sean was helpful with all of my questions! First time renting a storage unit and he made it 100x easier. Definitely a great experience because of him!
Clean property ran into marquise while moving in and he was able to answer a few questions for me. Really helpful and nice guy.
Awesome location. Great prices. Sean was great!
If you ever need short term storage this ain’t the place. Almost $200 for less than two weeks. You are greedy for not pro rating especially in times like these. People are going through it and you just add to the short coming by taking this money. And you know you will rent the space again so you are getting double the money. I want my money back and this will not be the last you hear about this. I will make sure to tell everyone you take peoples money by not pro rating. Just greedy!
Nice location
Nice clean property. Great location Would recommend to my friends.
This is the first time that I have rented a storage unit, so I don't have any comparisons but, I can say that I didn't like the "discount" I would have gotten if I reserved it online. Well, that's what I started out to do but, found that I needed to call the phone # to see what sizes were available for the area that I wanted to have my storage unit in. So I needed to finish my reservation by phone and then the kiosk onsite which canceled my discount. So a little unhappy about that. Otherwise, no issues.
Clean facilities on the outside, we have been renting a unit for around 2 years and the interior light to our unit has never worked. I've reached out several times about it with no response back. There is now a self serve kiosk outside the office in place of an actual person. It would be nice to have a person on property at least part time to handle customer issues.
I love the app that I use to get in the gate! So much easier than remembering a long code. Grounds are clean and security seems good so far.
Standing outside my storage unit for over an hour because there is no key and no one here. Couldn't just leave my things so now I get fined for 2 children at daycare, not to mention behind on kitchen demo. Thank you never again
Absolutely the best experience ever! And I wasn’t even the one renting. Imari went to the extreme above and beyond for my grandfather and I’d like to thank her a million times over. I’m not sure if you guys know this, but you’ve got a Superstar on your team!!
My grandparents were recently displaced from a flood that took almost everything they owned. Imari was very sympathetic and understanding of their situation and took all factors in account when finding the right space for them. It’s like she knew what they needed before they did. She answered all of our questions, showed us around, helped us understand the paperwork and even got us signed up for the Public Storage App. We’ve rented before but we figured since we saw online this was a self storage facility no one would be there to help us but the universe was working with us that day and sent her to us. And the property!! Absolutely amazing. Her upkeeping skills are outstanding!! The unit was clean and even smelled good, the property was impeccable, although there were a few holes in the unit, she did assure us they were aware of all damages in the units. If I ever get a storage unit myself I am definitely going to Public Storage and straight to Imari. This will definitely be an experience we will not forget. Imari you rock! Keep doing great things for Public Storage! You definitely earned this 5 star reveiw and all the good karma coming to you!!
Brian, this is for you😇!!! You are an amazing human being and another reason I only use Public Storage facilities!!! You need a raise and some brownies!
I have used Public Storage centers for almost a decade beginning when I was in college. Every single time the units have been clean, available, and economically friendly. But the absolute best, and primary reason I keep going back to them for my storge needs is bc of the staff!!!! They are always so kind and cheerful (even when they are/have delts with a difficult customer)😌. They are personable, informative and make sure you get what you need and do so with the best prices they can offer.
When Covid-19 hit in 2020 I was ending a lease, beginning school again, leaving a full-time job, and had absolutely no place to put my things. I called Pubilc Storage, and was imidately provided information on several locations, size options, and even possible coupons to use. If anyone EVER asks me where they should store their belongings, long or short-term, I will always suggest Public Storage!!!!!
Kept are trailer safe and sound, love the remote access.
Was very pleased that they reached out to us when we left with it. They made sure we where there and got it. 10 minutes after we left the facility, got the call. Very prompt, thank you.
Brian was awesome. He explained everything about the storage unit and let me look at the available ones.